Hardware & Software Standards
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- Diane Boone
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1 Hardware Standards One of the many challenges in supporting the use of computers and information technology in a university environment is standardizing, to the degree possible, the kinds of hardware and software that people use on their desktops and in offices. While this policy realizes that some individuals/departments will have needs that are not resolved by the recommended standards, it is important to acknowledge that adhering to standards will ultimately result in better service and faster resolution of problems for everyone. Computing in a network environment is complex; hardware and software that work fine in a non-networked or home environment may not work in a network environment. Saving a few dollars on an off-brand PC or personal printer will ultimately cost far more in staff support and in additional purchases that may be needed to solve problems. The goal of this document is not to impose expensive standards unilaterally, but rather to increase campus understanding of the problems and issues and reach a consensus on the policy and standards. Having standards reduces the number of variables that come into play while trouble shooting problems, which will result in better service for information technology users. This policy and the recommended standards will be kept current and available via a web page. Users will be able to select products and make purchasing decisions simply be referring to the recommended standards. ITSS will guarantee that products purchased from the recommended standards will work on the campus's networked environment. While ITSS will still be committed to making non-recommended equipment and software work, it must be recognized that these situations will take a lower priority and may involve additional expense to the user. Windows Desktops and Laptops Optiplex 9020 Latitude E6540 Latitude E7240 Dell XT3 Microsoft Surface Pro 3 Tower Standard Laptop Compact Laptop Compact Touch Screen Tablet Intel Core i (Quad Core, 6MB Cache, 3.2GHz, w/hd Graphics 4600) 4th gen Intel(R) Core(TM) i5-4300m Processor (2.6GHz, 3M cache) 4th Gen Intel(R) Core(TM) i5-4300u Processor (1.9 GHz, 3M Cache) Intel Core i5-2520m, 2.50GHz, 3MB Cache Intel Core i3 4020Y 1.5GHz 16GB RAM 8GB RAM 8GB RAM 8GB RAM 4GB RAM AMD RadeonHD 8490, 1GB DDR3, FH, 1 DP 1 DVI Intel HD graphics 4600 Intel Integrated HD 4400 Graphics Intel HD Graphics " Touch Screen 2160x1440 (Full HD Plus Intel HD Graphics 4200
2 500GB SATA (7200RPM) 320GB SATA (7200RPM) 128GB Full Mini- Card Mobility Solid State Drive 320GB SATA (7200RPM) 64GB SSD 16X half Height DVD +/- RW 8X DVD+/-RW N/A N/A N/A Integrated Audio with internal speaker Light Sensitive Webcam and Noise Cancelling Digital Array Mic Light Sensitive Webcam and Noise Cancelling Digital Array Mic Wide View with Premium Panel Guard 5.0 Megapixel front and rear camera Stereo speakers with Dolby sound Keyboard English Backlit Dual Pointing Keyboard English Backlit Single Pointing Keyboard English Backlit Dual Pointing Keyboard N/A Optical Mouse Touch Pad Touch Pad Touch Pad N/A 3 Year Accidental Damage Extended Service Agreement $ $ $ $ $ Extras Monitor P2214H $ Docking Station $ Speaker Bar AX510 $30.09 Surface Pro Type Cover $ *NOTE: All costs are current as of November 2014 but are subject to change upon vendor notification. As CITE becomes aware of any change, this document will be updated. Apple Desktops and Laptops 21.5" imac Mac Pro Mac Air 2.6GHz Dual-core Intel Core i5, Turbo Boost up to 3.1GHz 2.7GHz Quad-core Intel Core i5, Turbo Boost up to 3.2GHz 1.4GHz Intel Dual-Core Core i5, Turbo Boost up to 2.7GHz
3 Integrated 21.5" LED screen w/ Camrea Monitor not included (See Extras) Monitor not included (See Extras) 16GB RAM 8GB RAM 8GB RAM 1 TB SATA (5400RPM) 256GB PCIe-based Flash Storage 256GB Flash Storage NO optical drive NO optical drive NO optical drive Intel Iris Pro Graphics Intel Iris Graphics High-resolution LED-backlit glossy widescreen display Builtin Speakers Builtin Speakers Builtin Speakers Apple Thunderbolt to Gigabit Ethernet Adapter Wireless Keyboard and Magic Mouse Apple Thunderbolt to Gigabit Ethernet Adapter Integrated Wireless/Bluetooth Integrated Wireless/Bluetooth Integrated Wireless/Bluetooth 3 year warranty 3 year warranty 3 year warranty $1, $1, $1, Extras Add Apple USB SuperDrive Add Apple USB SuperDrive Add Apple USB SuperDrive $73.00 $73.00 $73.00 LaCie 1TB Rugged Triple USB 3.0 Hard Drive LaCie 1TB Rugged Triple USB 3.0 Hard Drive LaCie 1TB Rugged Triple USB 3.0 Hard Drive $ $ $ Thunderbolt Cable Thunderbolt Cable Thunderbolt Cable $36.00 $36.00 $36.00 Mini Display Port Converter to DVI adapter Apple Thunderbolt Display (27- inch) Apple Thunderbolt Display (27-inch) $ $ $ Change to Magic Trackpad Apple Mini DisplayPort to Apple Mini DisplayPort to Dual-Link DVI Adapter Dual-Link DVI Adapter Option at N/C $27.00 $27.00 USB Keyboard w/numeric key pad & Wireless Magic Mouse ($0) $0.00 *NOTE: All costs are current as of November 2014 but are subject to change upon vendor notification. As CITE becomes aware of any change, this document will be updated.
4 Software Standards Now that you have decided on which computer to buy, you need to make sure you have the necessary software to accomplish your tasks. Depending on which platform (Mac or PC) you have ordered, and what software you already have on your old machine, some software will be included on your new machine when it is delivered. This document will explain those inclusions, as well as other options you will have. Texas A&M University Commerce has purchased a Microsoft Campus Agreement for selected Microsoft products. This makes available free of charge to Faculty and Staff a "Standard Desktop Configuration" suite of Microsoft software. The suite includes any of the following: Microsoft Windows 7 Ultimate Microsoft Office 2010 Microsoft Office 2011 for Mac You may call the Helpdesk at x6000 to request an installation or upgrade of these Microsoft products. Computer Software Below is a table of the software preinstalled by ITSS on all new and rebuilt computers. Software Category Windows Apple Operating System Windows 7 (64 bit) Mac OS X Office Productivity Microsoft Office 2010 Microsoft Office 2011 Web Firefox Google Chrome Internet Explorer 10 Firefox Safari Google Chrome Microsoft Outlook 2010 Microsoft Outlook 2011 Calendar Microsoft Outlook 2010 Microsoft Outlook 2011 Antivirus Additional Software Kaspersky Java Runtime Microsoft.NET Microsoft Silverlight Adobe Shockwave Adobe Flash Player Java Runtime 6 (For older apps) Microsoft Silverlight Adobe Flash Player Adobe Shockwave Adobe Reader
5 Software Category Windows Apple Adobe Reader FAMIS Fortis Cisco VPN AnyConnect VLC Player Cisco VPN AnyConnect FAMIS Self Service for Mac Browser updates for Google Chrome Browser updates for Mozilla Firefox Alfred 2 Evernote Jing 2.4 Keka Open Office Opera 25 Notational Velocity Skim Skitch Microsoft OneNote R Statistics Text Wrangler Google Earth Printers HP LaserJet M601N Black and White Laser Printer Estimated Price: $ Product Code: CF989A Specs: HP LaserJet Enterprise 600 M601dn Laser Printer - Monochrome x 1200 dpi Print - Plain Paper Print - Desktop -45 ppm Mono Print sheets Input - LCD Gigabit Ethernet USB HP LaserJet Pro 400 M401dne Black and White Laser Printer Estimated Price: $ Product Code: CF399A Specs: HP LaserJet Pro 400 M401dne Printer Laser Printer Monochrome x 1200 dpi Print - Plain Paper Print - Desktop - 35 ppm Mono Print sheets Input Automatic Duplex Print - LCD - Gigabit Ethernet - USB
6 HP LaserJet M651N Color Laser Printer Estimated Price: $ Product Code: CZ255A Specs: Laser Printer - Color x 1200 dpi Print - Plain Paper Print - Desktop - 42 ppm Mono / 42 ppm Color Print sheets Input - Manual Duplex Print - Gigabit Ethernet USB HP LaserJet M525F Monochrome LaserJet Multi-Function Estimated Price: $ Product Code: CF117A HP LaserJet Pro M1536DNF MFP- Print, Copy, Scan, Fax - Plain Paper Print - Desktop - Printer, Scanner, Copier, Fax - 42 ppm Mono Print x 1200 dpi Print - 42 cpm Mono Copy - Touchscreen LCD dpi Optical Scan - Automatic Duplex Print 600 sheets Input - Gigabit Ethernet USB *NOTE: All costs are current as of November 2014 but are subject to change upon vendor notification. As CITE becomes aware of any change, this document will be updated.
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