The Top 10 Reasons to Upgrade to DC RUM v12. Product Marketing/Product Management May 2013

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1 The Top 10 Reasons to Upgrade to DC RUM v12 Product Marketing/Product Management May

2 Top 10 Reasons to Upgrade to DC RUM v More Intuitive User Interface 2 Now From the Palm of Your Hand 3 Enriched Network Visibility 4 NEW SAP Capabilities 5 NEW support for Citrix ICA Protocol 6 Higher Performance 7 Easier Administration and Security Management 8 Simplified Alert Configuration 9 Access Deep Transaction Analysis from DC RUM 10 Visualize APMaaS Data from DC RUM

3 1- More Intuitive User Interface NEW user-friendly reports for 360 o View of Application & Location Health Multi-tier performance analysis Insights Into End-User satisfaction DMI interface redesigned for better usability Upgraded charting package FDI made Faster and Easier! Simplified, intuitive, layout, navigation, and workflow Interactive Drilldown to Key Performance Indicators End-to-End Application Delivery Chain View End User, Network, Datacenter (Synthetic Included!) 3

4 2- Now From the Palm of Your Hand DC RUM on the go, anywhere at anytime FREE app for Iphones, Ipads, androids All key metrics and charts available Simple, intuitive layout, Easy to use 4

5 3- Enriched Network Visibility Insights into Networks VOIP now on AMD New Reports and Dashboards New Virtualized network support Operation in WAN Optimized Environment s (Cisco and Riverbed) Optimized and improved Network overview and Location health reports Extended branch visibility with Enhanced NetFlow support (v9 FNF, IPFIX) Enhanced operation in Virtualized Network Environments 5

6 4- NEW SAP Capabilities Newly re-certified with SAP Netweaver Decode SAP Secure Network Communications Extract operations and user names from encrypted transactions (SNC protocol) Mobile SAP SNC ESX SAP T-Codes HANA SQL 6

7 5- NEW support for Citrix ICA Protocol Now fills the entire performance Visibility gap Support for XenApp and XenDesktop Insight into application usage Insights into ICA channels Deeper troubleshooting capabilities 7

8 6- Higher Performance Rapid Fault Domain Isolation Flexible baselines Faster out-of-the-box report generation Faster on-demand individual user performance analysis Faster consolidated report generation in multi-cas environments FDI made Faster and Easier! Enhanced access to out-of-thebox reports from minutes to seconds NEW report generation engine for clustered configurations provides faster output, by 80% 8

9 7- Easier Administration and Security Management Centralized User and Role Management Wizard driven dashboard creation Faster, easier and more flexible layout management Improved dynamic navigation through the configuration interface LDAP Integration New enhanced configurator for dashboard creation Enhanced report configuration and navigation (conditional and multi-link setup) LDAP Integration User Management Password Policies Role Management One-stop user configuration screen for BSM, DC RUM CAS/ADS, EP, Console 9

10 8- Simplified Alert Configuration Wizard driven alert configuration Set up synthetic and real user alerts at once Intelligent dynamic alerting Wizard driven interface for quick and easy alert creation Flexible alert creation and filtering As powerful as DMI! Single place for alerting on Real and Sythetic Monitoring Conditional alerting rules 1. Alert on deviation from baselines 2. Alert on fixed thresholds or both! 10

11 9- Access Deep Transaction Analysis from DC RUM NEW from the DC RUM reports Fault Isolation with Drill Down to Root Cause (Integration with dynatrace DTM) Instant access to the Deep Transaction Management screen Drill down the line of code for Java/.net apps Automaic transaction flow mapping 11

12 10- Visualize APMaaS Data from DC RUM NEW from the DC RUM APMaaS Synthetic Web Monitoring (Backbone) Reports available from the CAS Gomez SaaS Backbone & Last Mile 12 Now visible from the CAS!

13 DC RUM v12 customer feedback! Simpler, Easier, Faster Access from anywhere, anytime More Intuitive More effective Problem Resolution! What Exactly Are They Saying The biggest improvement with the v12 release is usability. User management is easier! Alarm management is easier! The guided configuration wizard is a big plus! We had a great solution in the past but it was too complicated to learn for a new user. Now with v12, a new user can quickly adopt the solution without intense product training Our initial impressions were that the new version is very intuitive! The new Application Health Status and Data Center Analysis are brilliant and a great leap forward! Now we have an executive dashboard with 13 almost ZERO configuration!

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