5 weeks. Online. Instructor

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1 Professor: Dr. Ritu Raju Syllabus: English 2311 Academic Discipline English Course Title Technical Writing--English 2311 CRN 45298/45340 Location and Meeting Days and Times Online Course Semester Credit Hours (SCH) 3 Semester Credit Hours Summer I, 2013 Contact Hours 48 Contact Hours Course Length 5 weeks Type of Instruction Online Instructor Dr. Ritu Raju English Department (713) (office phone) use Eagle for class matters; official ritu.raju@hccs.edu Instructor Office Location and Hours Campus: Spring Branch Office: 900E Office Hours: by appointment.

2 Communication and Contact: Communication is important to any class, workplace, or any situation! Since our class deals with professional and technical communication in the workplace, this is a great opportunity to practice effective communication. To that end, please feel free to communicate with me no question or comment is too small or trivial. Please make sure that your tone and word choices are both respectful and professional; be sure to review the Professional Format handout (PEF handout) as well. In these days of texting, it is tempting and easy to send a quick message without proper salutation or conclusion. Sometimes, I receive s with no sender s name; the does not identify the student either. To avoid these situations, be sure to with a proper greeting and be sure to mention your name at the end. Since our class is completely online, I will be glad to talk to you on the telephone or via Skype as well. You can also make an appointment to visit with me at my office in Spring Branch. I will be happy to talk to you, provide clarifications, and answer questions regardless of the mode of communication you chose. Sometimes, when I m swamped with s (I often receive more than 500 s a day) I may send you a brief response. Please know that my intention is not to be curt; rather, I would prefer to send you a quick, efficient response that answers your question quickly. If I send you a brief message that does not resolve your question, please feel free to let me know if you need more information. ( Required Text: Dragga, Sam, and Elizabeth Tebeaux. The Essentials of Technical Communication. Second Edition. New York: Oxford University Press, USA, Print.

3 We will use the textbook extensively, so please buy the book. Using the textbook is vital to your success in the class. You re welcome to check out low-cost options such as renting the book (try Chegg or Bookflix) or buying a used copy on Amazon or similar websites. I will have a copy of the book on reserve at the Spring Branch library. You can use the book in the library and make photocopies; you won t be able to check it out. Course Description Studies in the writing of definitions, technical descriptions, evaluations, basic letter types, abstracts, elements of proposals, the memo report and the short formal report, including investigative and recommendation reports. Assesses audience needs and develops effective use of graphics in written reports and oral presentations. Prerequisites: ENGL 1301 or TECC 1305 or Program Approval Course Goals: To understand the theories that inform technical communication To become familiar with the kinds of writing common in the workplace To learn to write effective documents To develop oral and written presentation skills To design audience-appropriate documents Expected Learning Outcomes: 1. Analyze communication contexts rhetorically by understanding audiences, purposes, and situations 2. Create technical documents that solve problems and improve situations through communication

4 3. Write effective technical prose and edit documents for clarity and conciseness 4. Design convincing and usable documents 5. Analyze the ethical responsibilities involved in technical communication 6. Communicative effectively with diverse audiences 7. Collaborate on communication projects CORE Curriculum Competencies: This course stresses the HCC CORE Competencies of reading, writing, speaking, listening, critical thinking, and computer literacy. Instructional Methods and Internet Component This class is completely online. Please take note of the following: 1. You will take a quiz for every chapter quizzes are on Eagle. You need to take the quizzes before the due date; you must read the chapter thoroughly to do well in the quiz. If you miss the due date, you miss the quiz. No make-ups. 2. Chapter notes, handouts, assignment sheets, and all other documents will also be posted on Eagle. 3. You can communicate with me or with classmates via Eagle. The HCC Eagle Vista logon page is: Your Eagle Online ID is now the same as your HCC User ID which is used for Online Registration. [For example: W ] If you don't know your HCC User ID, you can retrieve it here. The default Eagle Online password at the beginning of the term for new accounts is: "distance". If you have previously used Eagle Online, use the password that you previously created. This password is independent of your Online Registration password. You will be required to change your password when you first log in. For additional Eagle Online tutorials and resources go to For additional help, please use the EO Helpdesk. Browser troubles? Use the latest version of Firefox. Submitting Assignments: Completing assignments on time is very important for your success in this course; please be mindful of the deadlines in the calendar.

5 All Assignments must be submitted typed, double-spaced, in APA format. All papers will be submitted to turntin.com in order to check originality. Papers not submitted will receive an F. All major writing assignments must be completed to pass the course. All assignments must be submitted on the due date to receive a grade. Late assignments will not be accepted. Plagiarism will earn a 0 for that assignment and may not be made up. A second instance of plagiarism will result in an F in the course. Save all assignments to a flash drive as a backup. Grading Criteria: Grade Meaning Potential Impact in the Workplace A ( points) An A document is excellent work. The audience analysis is insightful, the topic precise, the organization clear and logical. The document contains sufficient detail; the information is accurate, timely, clear, and comprehensive. The writing is excellent: good use of advance organizers, well-developed paragraphs, graceful and concise sentences, and precise word choice. The document is complemented by appropriate, clear, correct, and honest graphics. The design is clear, attractive, and professional. Your supervisor would be impressed and would pass the document along to his or her supervisors, without revision. B (80-89 points) A B document is good work. It has almost all the virtues of the A document, but one or more of the elements are missing. For instance, persistent spelling errors could reduce an A document to a B. Unprofessional design, ineffective paragraphing, awkward sentences--any of these problems could account for the grade Your supervisor would appreciate your work, but would want to have the document revised before passing it along.

6 C (70-79 points) D (60-69 points) of B. A C document is satisfactory work. Although the document satisfies the requirements of the assignment, it is significantly flawed. Usually, two, three, or more problems make it difficult to read, to understand, or prevent it from fulfilling its purpose. For instance, a proposal that lacks a project calendar and a list of works cited would receive a C despite excellent writing. A D document is unsatisfactory. Although some aspects of the document might be well done, there are numerous or significant problems with its conception or execution. Your supervisor would be somewhat disappointed with the document and would want it revised significantly before passing it along. In addition, the supervisor would begin to doubt your ability to complete similar assignments successfully. Your supervisor would have another employee re-do the document. In addition, your supervisor would question your basic competence and suitability for your position. Performance evaluations would reflect this doubt. F (0-59 points) An F document is failing work. It is submitted after the deadline, it does not respond to the assignment, it is extremely difficult to read, or it is unprofessional in appearance or writing quality. Your supervisor would likely draw the conclusion that you do not care about the quality of your work.

7 Grade Breakup Gradebook Item Points Possible Quizzes (25 x12 chapters) 300 Discussions (50 x 6) 300 Resume and Cover Letter 100 Mid Term 100 Final 100 Total 900 DUE DATES: (also read the Late Work Policy) Completing assignments on time is vital not just in a class but also in the workplace. Our class is a professional space and we will work together to follow the calendar. The deadlines for assignments are firm. That means that I will not accept late work. My syllabus includes a good mix of assignments (quizzes, discussions, major writing assignments) so that, if you miss a minor assignment, your grade will not suffer drastically. Repeatedly missing assignments, or missing major assignments, will affect your grade. If you miss something, please accept responsibility, move on, make a pledge to yourself not to miss any future assignments, and work extra hard on the subsequent assignments. CAUSES FOR LATE ASSIGNMENTS: The main reason for students missing deadlines is waiting until the last minute. Please recognize that things can go wrong, technology can fail at the last minute. Begin your assignments well in time so you can complete them well before the deadline. Being able to meet deadlines and doing your best work within a given time frame is key to your success in the real world. Use this opportunity to learn the skills of time management.

8 ( WITHDRAWAL FROM CLASS: If you stop attending the class, you need to officially withdraw yourself prior to the withdrawal deadline. (See dates in the current Schedule of Classes). I will not drop you or give you a W. ATTENDANCE AND CLASS PARTICIPATION: You are expected to log on regularly and to be an active participant in the class. This means that you should 1. Log on at least once a day during the summer semester 2. Keep up with reading assignments and have writing assignments ready on time 3. Contribute to the class by participating in general discussions 4. Follow all instructions with regard to formatting and submitting assignments In case of an emergency or illness, keep up with the assignments as far as possible. If you must miss an exam or a due date, me to discuss the problem. Not logging in regularly and not doing the readings in this class will seriously impact your ability to understand and do the assignments; it will also seriously affect your grade. CLASS RULES: Virtual Classroom Conduct: As with on-campus classes, all students in HCC Distance Education courses are required to follow all HCC Policies & Procedures, the Student Code of Conduct, the Student Handbook, and relevant sections of the Texas Education Code when interacting and communicating in a virtual classroom with faculty and fellow students. Students who violate these policies and guidelines will be subject to disciplinary action that could include denial of access to course-related , discussion groups, and chat rooms or being removed from the class. Please remember the following: Maintain civility and politeness in all your interactions with me and with other students Be mindful of what you post remember that what you post remains in the system Adhere to the rules and conventions of grammar and writing when you /post

9 DO NOT the entire class for any reason; only the instructor does so 3 PEAT RULE: Students who enroll for most credit CEU classes for a third or more times will be charged an additional $50.00 per semester credit hour and $3.00 per contact hours." PLAGIARISM AND COLLUSION: The Student Handbook lists cheating, plagiarism, and collusion as scholastic dishonesty. It defines plagiarism as the appropriation of another s work and the unacknowledged incorporation of that work in one s own written work offered for credit. It defines collusion as the unauthorized collaboration with another person in preparing written work for credit. Possible punishments are a grade of 0 or F on the particular assignment, failure in the course, and/or recommendation for probation or dismissal from the College System See the Student Handbook. In my own classes, students who intentionally plagiarize or collude on any assignment, major or minor, receive a 0 in the assignment. A second instance will result in an F in the course. Plagiarism is viewed with utmost disapproval. As a deterrent, I will require you to submit all your papers to turnitin.com. Assignments NOT submitted to Turnitin.com will NOT receive a grade. NORTHWEST COLLEGE STUDENT SERVICES: provides master s and doctoral-level counseling for high-quality support services for the Northwest College student body. Counselors are available at each campus to assist students in creating class schedules, evaluating college transcripts and completing degree/certificate plans. STUDENT SERVICES LOCATIONS AND HOURS: Katy Campus, Suite 104 (713) :30am 6:30pm Monday thru Thursday 9:00am 1:00pm Friday Spring Branch Campus (713) :00am 7:00pm Monday thru Thursday 9:00am 1:00pm Friday ADDITIONAL INFORMATION:

10 EARLY ALERT: HCC has instituted an Early Alert process by which your professor will alert you through counselors of concerns that you might fail a class because of excessive absences and/or poor academic performance. ALL STUDENTS ARE ADVISED: Contact your professor/counselor about opportunities for private tutoring and other assistance prior to considering withdrawal, or if you are not receiving passing grades. There are many opportunities available to assure your success! INTERNATIONAL STUDENTS: Receiving either a W, or I in a course may affect the status of your student Visa. Once a W is given for the course (after you have formally submitted a withdrawal form), it will not be changed to an F because of the visa consideration. An I does convert to an F, but only after six months have passed from the end of the term it was received. Please contact the International Student Office at , if you have any questions about your visa status and other transfer issues. HCC Course Withdrawal Policy The State of Texas imposes penalties on students who drop courses excessively. Students are limited to no more than SIX total course withdrawals throughout their educational career at a Texas public college or university. To help you avoid having to drop/withdraw from any class, contact your DE professor regarding your academic performance. You may also want to contact your DE counselor to learn about helpful HCC resources (e.g. online tutoring, child care, financial aid, job placement, etc.). HCC has instituted an Early Alert process by which your professor may alert you and DE counselors that you might fail a class because of excessive absences and/or poor academic performance. You (the student) may drop yourself online through the HCC Student Center prior to this date: Summer I Session: Monday, June 24 After the deadline to drop yourself, you MUST provide an request to your DE professor, PRIOR to the withdrawal deadline to receive a W on your transcript. After the withdrawal deadline has passed, you will receive the grade that you would have earned. Zeros averaged in for required coursework not submitted will lower your semester average significantly, most likely resulting in a failing grade of an F. It is the responsibility of the student to withdraw from the class; however, your professor reserves the right to withdraw you without your request due to excessive absences. If you do not feel comfortable contacting your professor to withdraw, you may provide a written request to DE Counseling through the AskDECounseling form found at de.hccs.edu. However, please do not contact both a DE counselor and your DE professor to request a withdrawal; either one is sufficient.

11 Classes of other duration (mini-term, flex-entry, 8-weeks, etc.) may have different final withdrawal deadlines. Please contact the HCC Registrar s Office at to determine mini-term class withdrawal deadlines. Student Services DISTANCE EDUCATION ADVISING AND COUNSELING SERVICES Much DE student information can be found on the DE Student Services website: de.hccs.edu. Advising or counseling can be accomplished through our online request form AskDECounseling. Counselors and Student Services Associates (SSA) can assist students with admissions, registration, entrance testing requirements, degree planning, transfer issues, and career counseling. In-person, confidential sessions, can also be scheduled to provide brief counseling and community referrals to address personal concerns impacting academic success. DISABILITY SERVICES Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) who needs to arrange reasonable accommodations must contact the Disability Support Services Office at the beginning of each semester. Professors are authorized to provide only the accommodations requested by the Disability Support Services Office. DE students who are requesting special testing accommodations may choose the most convenient DSS office for assistance each semester: District ADA Coordinator Donna Price Central ADA Counselors Jaime Torres & Martha Scribner Northeast ADA Counselor- Kim Ingram Northwest ADA Counselor Mahnaz Kolaini Southeast ADA Counselor Jette Lott Southwest ADA Counselor Dr. Becky Hauri Coleman ADA Counselor Dr. Raj Gupta After student accommodation letters have been approved by the DSS office and submitted to DE Counseling for processing, students will receive an confirmation informing them of the Instructional Support Specialist (ISS) assigned to their professor. LIBRARY RESOURCES As a DE student you have the same access to first-rate information resources that the HCC Libraries make available to all HCC students. A special website pulls together all the tools DE

12 students will need to complete research. Visit Library Resources specifically for Distance Education students. Library services are available throughout HCC. Through a daily library delivery service and a listing of all materials belonging to HCC libraries, books may be requested from and delivered to any campus library. HCC also has cooperative borrowing agreements with the University of Houston libraries and provides a copy of the Houston Public library catalog at each library. These arrangements provide students with access to over 4 million volumes. Special services provided by the library system include photocopying facilities; specialized equipment for disabled students; group and personalized instruction in library use, including a self-instructional media program to orient students to the use of the HCCS libraries; a term paper workshop; and online bibliographic search services.

13 Calendar/Schedule of Readings and Assignments Week Dates Reading Assignment: Due Date 1 June 3--June 9 Chapters 1 3 Ch.1, 2, 3 quiz: June 5 DP1 : Introductions: June 5 DP2: Ethics Case: June 9 2 June Chapter 12 Chapters June Midterm exam (open book, online, covers Chapters 1-6, 12) 4 June 24 June 30 June 24 Chapter 10 Chapters 7, 8, 9 Drop Date 5 July 1 July 7 Chapter 11 Revise all chapters for Final (open book, online) Ch. 4, 5, 6 quiz: June 12 Ch. 12 quiz: June 16 Resume, Cover Letter: June 16 Midterm: June Chapter 10 Quiz: June 23 DP 3: Instructions and Procedures: June 23 Ch. 7, 8, 9 Quiz: June 26 DP 4: Memos and s: June 30 DP 5: Report: June 30 DP 6: Oral Reports: July 2 Final Exam: July 3 July 8 Grades Due

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