Secrets to Backups and Disaster Recovery for Architects. How to Prevent Losing Your Data And Losing Your Business

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1 Secrets to Backups and Disaster Recovery for Architects How to Prevent Losing Your Data And Losing Your Business

2 Secrets to Backups & Disaster Recovery 1 About ArcSource 2 Backup Stats and Stories 3 Backup Strategies and Technologies Beyond Backup: Disaster Recovery Planning ArcSource Managed Backups ArcSource Backup Assessment

3 About Dave Monk ArcSource CEO Founded ArcSource in years of IT leadership M.Arch. & MS from UC Berkeley Worked at William Turnbull Assoc. and Turnbull Griffin Haesloop Loves architecture, technology, business, and serving clients Expert at integrating technology into AEC design process Member: US Secret Service SF Electronic Crime Task Force

4 About ArcSource IT for Architects We design, build, and manage rock solid networks Multiple staff have degrees in architecture Focus on best practices: always improving and refining Cross platform experts: hundreds of PCs & Macs ArcSource Managed Care Services: Flat Fee IT Cloud Solutions: Google Apps, Backups, Voice, CRM Consulting Services ArcSource CAD Workstations

5 About ArcSource Some of Our Clients Aleck Wilson Architects AXIS Architecture David Baker Architects Fernau & Hartman Gast Architects SB Architects TEF Architects Turnbull Griffin Haesloop Walker Warner Architects

6 About ArcSource Mission Partner with our clients towards their success Share expert knowledge to solve our clients' problems Deliver excellent technical services Provide highest value and service to our clients

7 About ArcSource Rock Solid IT for Business We design, build, and manage rock solid IT networks We deliver support, infrastructure, and strategy Focus on best practices: always improving and refining Cross platform experts: managing 700 PCs & Macs Cloud Solutions Provider Implementing The Cloud before it was named as such Deployment, consulting, training, support services Managed Backup Services Providing software, hardware, process, destinations

8 The Story of a Book "Nobody will ever buy a book on backup." -Scott

9 In Denial

10 Context: SMB IT Trends for 2015 Personal mobile devices in business Mobile workforce, work anywhere Demand for collaboration tools and data sync Consumerization of IT Reduced cost of storage Online backup 19 years of Managed IT services Cloud, Cloud, Cloud

11 Backup Statistics 70% of businesses fail within 12 months of total data loss (DTI/PricewaterhouseCoopers) Modern hard disks hold 75 times more data than 10 years ago (Seagate) Failure rate of backup tapes - 100% Failure rate of hard disks - 100% 60% of our new clients have no automated backup 85% of our new clients are not backing up all data 100% of our new clients need a refined approach to backup

12 Quiz Firm sizes? Tape backup? Hard disk backup? Cloud backup? Inhouse ? Windows or Mac?

13 Backup Stories from ArcSource We have never had a building burn down Thanksgiving theft January cleanout Sewage leaking on server Server crash once a year Hard disk crash once a month Laptop theft Laptop liquid intrusion Tape changes gone bad Going back in time Pre-deadline data loss

14 Backup Statistics: Causes of Data Loss Timing is everything for disasters! Hardware Failure - 39% Human Error - 30% Software Problem - 13% Theft - 8% Virus Infection - 7% Site Disaster - 3%

15 Backup Statistics: Causes of Data Loss Timing is everything for disasters! Hardware Failure - 39% Human Error - 30% Software Problem - 13% Theft - 8% Virus Infection - 7% Site Disaster - 3% 97%

16 Backup Statistics

17 2 Old Questions

18 How Much Are You Willing to Lose?

19 How Long Are You Willing to Be Down?

20 Old School Backup Only servers Only file data Occasional full backup Occasional incremental backup Tape rotation off-site weekly or monthly Hard disk rotation off-site weekly or monthly Occasional checking on the system Assumption: only servers have valuable data Assumption: ok to lose operating systems Assumption: ok to lose 1-2 weeks of data Assumption: ok to be down for a long time

21 Everything Has Changed in Backups! Data is everywhere Data is more valuable than ever Every business has more risk than before Backup technology revolution Backup software reinvented Hardware appliances for backup and recovery Hard disk costs decreasing Cloud storage costs decreasing Internet connection speeds increasing

22 Data Is Everywhere Server data Desktop data Laptop data Mobile device data Home computer data Cloud data

23 Your Data Has Value! Data creation time Data replacement time Once in a lifetime data Priceless and irreplaceable data Data is more valuable than ever Data value changes over time 5 person firm, weekly backup: $24,000 loss 10 person firm, bi-weekly backup: $96,000 loss 25 person firm, weekly backup: $118,000 loss 75 person firm, weekly backup: $360,000 loss

24 New Technologies Cloud Backup Options Understand software features Consider pricing: per GB or unlimited? Consider location of the cloud Only choose centrally manageable technologies

25 New Technologies ArcSource BDR Appliances Continuous snapshot image technology Store data onsite and in the cloud Virtualize snapshots any time for zero downtime Sized by data set and number of protected machines

26 The ArcSource Approach Every backup system has four parts Hardware Software People Process Every backup system has a weak link

27 ArcSource Keys to Successful Backups Face reality (get out of denial) Get started right away Separate backup and archive functions Identify and rank critical data Identify and rank critical systems Plan for backing up everything Schedule backups according to importance

28 ArcSource Keys to Successful Backups Backup to onsite hardware with redundancy Backup to offsite locations Check backups EVERY DAY Perform test restores Maintain and update hardware and software Document backup system and update regularly

29 ArcSource Disaster Planning Basics Make an IT Disaster Plan Compile list of internal contacts Compile list of external contacts Outline emergency communication plan Document backup system Perform risk planning List emergency response actions Train staff Update the plan regularly

30 ArcSource Managed Backup Services Backup system parts We supply the backup hardware and destinations We supply the backup software We supply the people We supply the process Simple per server, per workstation pricing Windows and Mac and Linux Three destination choices Backup laptops from anywhere in the world Constant monitoring Monthly reporting and test restores

31 ArcSource Managed Backup Services Customer Onsite Destination 97% solution for disaster restoration Fastest backups Fastest restores ArcSource Off-site Destinations 100% solution for disaster restoration Seedable, fast delivery Affordable Per TB pricing for servers Affordable unlimited data pricing for laptops Available from anywhere in the world

32 ArcSource Managed Backup Services ArcSource Managed Backups Pick your covered systems Pick your destinations Pick your data set Install hardware and software and start backing up

33 How Is Your Current Backup? Free Backup System Assessment $400 value Compile list of systems and data sources Review backup software settings and logs Check backup hardware Calculation of your data value ArcSource backup risk scorecard List of recommendations for improvement

34 Upcoming Learning Seminars at AIASF File Sharing & Collaboration for Architects Thurs, April 30th, 12pm Cloud Technologies for Architects Thurs, July 30th, 12pm Invoicing & Project Management Tools for Architects - Thurs, October 29th, 12pm More details at arcsource.com/events

35 Q&A

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