An unexpected fire. A sudden. earthquake. A devastating. hurricane. Or maybe just. a busted pipe. Disaster can. strike anytime, anywhere.

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1 RETAIL/WHOLESALE

2 An unexpected fire. A sudden earthquake. A devastating hurricane. Or maybe just a busted pipe. Disaster can strike anytime, anywhere. What will you do? The answer is simple. STAY CALM. CALL BELFOR.

3 THERE S NO NEED TO SHOP AROUND FOR A DISASTER RECOVERY PARTNER Temporarily closed. Two words that can spell disaster for any retail or wholesale business. At BELFOR, we understand that keeping your store OPEN is vital to your brand and financial security. So, when disaster strikes, we are ready - day or night - to respond to any disaster, large or small. Our experienced and highly trained staff is prepared to work with any and all parties involved in the mitigation and recovery of your facilities: Risk Managers Facility Managers Store Operations Store Construction and Design Property Managers Building Owners Insurance Companies Facility Management Companies With more than 300 locations in 26 countries, BELFOR is the largest disaster recovery and property restoration company in the world. From disaster planning and site containment to contents recovery and complete reconstruction, trust the BELFOR professionals to return your retail or wholesale operations back to business as usual. BELFOR UNDERSTANDS THE IMPORTANCE OF PROTECTING YOUR BRAND

4 BELFOR SERVICES AND SOLUTIONS BELFOR is recognized as an industry-leading single-source provider of the most comprehensive selection of disaster recovery solutions. Storm Damage Restoration Fire Damage Restoration Water Damage Restoration Emergency Services Emergency Power Safety Inspection Site Containment Water Extraction and Dehumidification Corrosion Control Demolition Reconstruction & Contracting Site Containment Temporary Shoring/Board-Up/Shrink Wrap Build-Out Full-Scale Carpentry Electrical, Mechanical and Plumbing Interior Finishes Construction Defect Reconstruction Roofing (All Configurations) High-Rise, Historic and LEED-certified Reconstruction and Restoration Mold Remediation Deodorization HVAC Cleaning and Restoration Inventory Pack-Out Contents Restoration Book & Document Restoration Vital Records Recovery Electronics Restoration Equipment & Machinery Decontamination Environmental Services Site Remediation Asbestos, Mold and Lead Hazardous Waste Management Demolition Consulting/Pre-Planning REMODELS AND RENOVATIONS As a full-service general contractor, BELFOR maintains strong relationships with a network of skilled contractors. We strictly adhere to all industry standards as well as federal and state government regulations. This includes all local city and county building and/or environmental codes.

5 RETAIL/WHOLESALE PARTNERS Shopping Malls Shopping Centers Big Box Retailers Department Stores Warehouse Clubs Specialty Stores Convenience Stores Retail Co-Operatives APPROVED VENDOR BELFOR is recognized as an approved vendor by many of the industry s most popular facility management companies. Designated staff are trained on the operation of various software systems used by these companies. RED ALERT PRIORITY RESPONSE RED ALERT members can activate an immediate response with just one call to our 24-hour priority hotline. Members also receive a dedicated account representative and priority response over all non-red ALERT clients for area-wide disasters (catastrophes). BELFOR can help. Call our 24-hour hotline or visit

6 THE BELFOR PROMISE To do our very best, every time. To ensure your best interest is always at the forefront. To stand behind our word and to give you our all every second, every minute, every day /7 National Emergency Hotline Corporate Headquarters: 185 Oakland Avenue, Suite 150 Birmingham, MI Toll Free: Direct: Fax: