Redstor Online Backup Plus. Backup Client User Guide For use with Redstor Online Backup Plus v

Transcription

1 Redstor Online Backup Plus Backup Client User Guide For use with Redstor Online Backup Plus v

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3 Table of Contents 1. Supported Platforms Installation a. Windows and Mac OS X..... b. Ubuntu c. RedHat and CentOS d. Debian The Backup Client a. Introduction... b. Overview... c. Backup Menu... d. Restore Menu e. Preferences Menu Protecting and Recovering your Data a. Choosing your Selection and Using Application Plugins... i. Files and Folders Backup... ii. Files and Folders Restore... iii. Network Shares Backup... iv. Network Shares Restore... v. Microsoft SQL Backup... vi. Microsoft SQL Restore... vii. Microsoft Exchange Backup... viii. Microsoft Exchange Restore... ix. System State Backup... x. System State Restore... xi. VMware Backup... xii. VMware Restore.... xiii. Hyper V Backup... xiv. Hyper V Restore... xv. Microsoft SharePoint Backup... xvi. Microsoft SharePoint Restore... xvii. MySQL Backup... xviii. MySQL Restore... xix. SIMS Backup... xx. SIMS Restore... b. Seeding your Data c. Using a LocalSpeedVault..... d. Using the Script Functionality Additional Restore Options a. Virtual Disaster Recovery (VDR)... b. Bare Metal Recovery (BMR)... c. Restore-Only Client & Continuous Restore... d. Restoring Data from Linux Clients... e. Virtual Drive Installation Directories and the Application Files Useful Information

4 Supported Platforms Operating Systems Windows XP Vista Server 2003 Server 2008 Server 2008 R2 SBS 2011 Server 2012 Server 2012 R2 (including Core) Hyper V Server 2012 R2 Mac OS X 10.6 (Snow Leopard) 10.7 (Lion) 10.8 (Mountain Lion) 10.9 (Mavericks) (Yosemite) Linux & Unix* Debian Ubuntu CentOS Redhat FreeBSD *Although the software runs practically on any GNU/Linux x86 and x86_64/amd64 distribution with GLIBC or higher (with NPTL enabled), officially supported are those listed below. Applications Exchange SQL R SharePoint VMware Hyper V 2 (2008 R2) 3 (2012 and R2) Oracle 11g MySQL SIMS 3

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6 Installing Redstor Online Backup Plus on Windows and Mac OS X To start the installation, download the installer using the link specified in your e mail from Redstor or from our knowledgebase site (kb.redstor.com). For Windows, run the.exe installer and installation will start automatically. For Mac OS X, secondary click the.pkg file and select to open the file. Once installed, the software should open your default web browser to :5000, and to a wizard which will guide you through the main features of Redstor Online Backup Plus and help you to provide the initial settings for it. Follow the step by step instructions of the Wizard to complete the process. 1. Language Settings Choose your language option from the dropdown menu 2. Personal Access Enter in the unique Device name and Password provisioned for this device that was provided to you by Redstor 5

7 3. Security Code Choose your encryption method from the dropdown list and choose a security code to encrypt your data. The security code can be any word or sentence (50 character limit). Using this code, you can encrypt your files with a strong encryption algorithm, therefore keeping your private data secured and protected from unauthorised access, including Redstor. Keep this security code safe as it cannot be recovered and without it, data cannot recovered if you need to re install the software, for example in a disaster recovery situation. If you are reconnecting to an existing provisioned device name, you will get the following message and the option to choose whether you wish to reconnect or create a restore only client: 6

8 4. Schedule Your Backup Choose a simple backup schedule to use for automating your backups. This can be changed at a more granular level once the installation has completed. 5. Report via Enter your address and the frequency that you wish to receive dashboard reports from the dropdown menu. Please separate multiple addresses with just a semi colon, no spaces. 7

9 Installing Redstor Online Backup Plus on Ubuntu 1. First download a copy of the appropriate installer. In this example we are installing a 64bit client for Ubuntu Server OS 13. From a terminal type: wget x86_64.run (where the URL is the download source). Full Download Links are available on our knowledgebase site. 2. Once the package has been downloaded we need to provide the installer with execute permissions. To do this navigate to the directory where the package file has been saved to. E.g. /linux x86_64.run and then from a terminal type: chmod +x linux x86_64.run 3. At this point you can run the installer. From a terminal type:./linux x86_64.run The installer will now run and will prompt for user input throughout the process. Example shown below. Once this is complete, please proceed to step 7 on the Debian installation on page 10. Verifying archive integrity... All good. Uncompressing Redstor Online Backup Plus... Creating directories Copying files Running configuration script Username []: example_username Password []: example_password Encryption method: AES 128, AES 256 or Blowfish 448 [AES 256]: AES 128 Your files are sent and stored encrypted, so they are unreadable and useless to anybody, except to you. You can even think up your own encryption key. Please note that you should use a key that you will be able to recall later on. NO ONE has access to your data without this encryption key. Encryption key []: ********* Use proxy server: true or false [false]: false Installing new ProcessController service Adding system startup for /etc/init.d/processcontroller... /etc/rc0.d/k20processcontroller >../init.d/processcontroller /etc/rc1.d/k20processcontroller >../init.d/processcontroller /etc/rc6.d/k20processcontroller >../init.d/processcontroller /etc/rc2.d/s20processcontroller >../init.d/processcontroller /etc/rc3.d/s20processcontroller >../init.d/processcontroller /etc/rc4.d/s20processcontroller >../init.d/processcontroller /etc/rc5.d/s20processcontroller >../init.d/processcontroller Finalizing installation Starting new ProcessController service * Zapping ProcessController * * Starting ProcessController * Initialization in progress. It can take a while Functional process initialized successfully. Done 8

10 Installing Redstor Online Backup Plus on RedHat or CentOS 1. First download a copy of the appropriate installer. In this example we are installing a 64bit client for Redhat or CentOS. From a terminal type: wget 1.x86_64.rpm (where the URL is the download source). Full Download Links are available from our knowledgebase site 2. Once the package has been downloaded we need to provide the installer with execute permissions. To do this navigate to the directory where the package file has been saved to. E.g. /linux x86_64.rpm and then from a terminal type: chmod +x linux 1.x86_64.rpm 3. At this point you can run the installer. From a terminal type: yum install linux 1.x86_64.rpm The installer will now run. Example shown below. Once this has run, please go to step 4 of the Debian installation on page 10. Loaded plugins: fastestmirror, refresh packagekit, security Loading mirror speeds from cached hostfile * base: mirror.bytemark.co.uk * extras: mirror.bytemark.co.uk * updates: mirrors.vooservers.com Setting up Install Process Examining linux 1.x86_64.rpm: redstor online backup plus x86_64 Marking linux 1.x86_64.rpm to be installed Resolving Dependencies > Running transaction check > Package redstor online backup plus.x86_64 0: will be installed > Finished Dependency Resolution Dependencies Resolved =============================================================================================================== Package Arch Version Repository Size =============================================================================================================== Installing: redstor online backup plus x86_ /linux 1.x86_64 69 M Transaction Summary =============================================================================================================== Install 1 Package(s) Total size: 69 M Installed size: 69 M Is this ok [y/n]: y Downloading Packages: Running rpm_check_debug Running Transaction Test Transaction Test Succeeded Running Transaction Installing : redstor online backup plus x86_64 1/1 Verifying : redstor online backup plus x86_64 1/1 Installed: redstor online backup plus.x86_64 0:

11 Installing Redstor Online Backup Plus on Debian 1. First download a copy of the appropriate installer. In this example we are installing a 64bit client for Debian. From a terminal type: wget 1_amd64.deb (where the URL is the download source). Full Download Links are available on our knowledgebase site. 2. Once the package has been downloaded we need to provide the installer with execute permissions. To do this navigate to the directory where the package file has been saved to. E.g. /linux x86_64.rpm and then from a terminal type: chmod +x linux 1_amd64.deb 3. At this point you can run the installer. From a terminal type dpkg i linux 1_amd64.deb The installer will now run. Example shown below: Selecting previously unselected package redstor online backup plus. (Reading database files and directories currently installed.) Unpacking redstor online backup plus ( )... [ OK ] Starting ProcessController:. 4. Once the installation has completed, you now need to link your client installation to your provisioned account. Stop the ProcessController located in /etc/init.d/ 5. Navigate to the config.ini file located in /opt/redstorlimited/etc and add the User=, Password=, and EncryptionKey= lines to the file, entering your appropriate details after the "=", as shown below: [General] User= Password= EncryptionKey= 6. Start the ProcessController 7. After installing the Redstor Online Backup Plus product on an Operating System with no GUI, such as many Linux distributions, you will need to configure the rest of the settings using a GUI. Open a web browser on an operating system with a GUI on the same internal network as the installation and type the ip address into the toolbar followed by port 5000 as shown below: :5000 When prompted, enter in the Redstor provisioned Device Name and Password for the installation and the GUI should open. 10

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13 In our latest releases of Redstor Online Backup Plus, there have been major changes made both to the Graphical User Interface (GUI) and to the processing code behind the application. The most obvious change is that the software no longer opens in its own application, but that it now opens in a web browser. In your toolbar, you will see :5000, showing that it is connecting locally on port 5000 (although this port may dynamically change if required). The solution supports all the latest versions of the main popular web browsers. Please check our knowledgebase site (kb.redstor.com) for more information. 12

14 Overview On the overview page, the status of your backups are displayed. The page is divided into "Backup overview" and "Backup history". Here you can see which backups are running, how many backups have run, when the last backup ran, and what the status of the backups are. Under " Backup history", click a day and you will see a summary of that day: When you click on the underlined numbers, you will get more information such as detailed error messages, the full paths to processed or problem files, the size of those files, and the duration it took to process them. 13

15 Backup Menu In the Backup menu, you can perform various backup operations such as: Performing a manual backup job ( Run Backup ) Creating backup selections ( Add ) Editing existing backup selections ( Edit ) To protect a new backup source, click on Add next to the available source. To adjust selections from existing sets, click on "Edit" next to the backup set. Tick Show all files to view hidden items. Make your selection and then click ' Save' to save the settings. Clicking Run Backup will initiate the backup process with immediate effect, otherwise it will start as per your schedule A pop up notification will appear once the backup has completed. 14

16 Restore Menu In the event that you need to recover data from the Redstor Online Backup Plus solution, you have multiple options: Restore via the Redstor Online Backup Plus Client on the same server o Including Restore to VM (VDR) Restore via Virtual Drive on the same server (see Virtual Drive section) Restore via a Redstor Online Backup Plus Restore Only Client on a different server o Including Continuous Restore and Restore to VM (VDR) Remote restore to the same server via the Cloud Management Console Request your encrypted data to be sent to you via removable storage (a charge on a per case basis will apply. Please see your Redstor Account Manager for more details) Bare Metal Recovery Restore (see Bare Metal Recovery Section) The restore menu has two sections; the data sources left hand panel and the main window. From the left hand side you can select from a list of your available restore sets and also search for files in your files and folders backups. On the right you are presented with more options. Select the time from which you want to restore files from, choose your files, and choose the location you wish to restore them to (leaving this blank will restore back to the original location). Click Restore to begin the restore process. If you leave the Restore to: option blank, you will receive the following message: 15

17 Preferences Menu Under the preferences menu, you have the following options: 1. General a. Language settings i. Select the language for the client (English, Dutch, German, Spanish, French and Russian) b. Backup dashboard settings i. address for reports; ii. Select the frequency of the report c. Restore dashboard settings i. address for reports (multiple addresses can be set with a ; with no spaces ii. Select the frequency of the report 2. Schedule a. Click a schedule to edit or press Add to add a new one. Specify the time, day, and backup sources you wish to protect during that session. You can also enable pre/post backup scripts. 3. Scripts a. Ability to input a script that can be run before or after a backup (enabled in the schedule section). 4. Proxy a. Proxy server settings. 5. Performance a. Bandwidth limits can be set between certain hours, up and down. b. You can set the client to abort backups during this time range for specific data sets c. Backup Accelerator tracks changes within specific file types and sizes so that changes can be determined faster 6. LocalSpeed Vault a. If required, here you specify where to save a local copy of the backup. You can also give credentials if required for this location. 7. Archiving a. Set an archive schedule for your backups. This will mark specific backups as archive backups that are not cleaned from the platform. The Cleanup button allows you to remove archives that you no longer require. 8. Backup Filters a. Here you can set which files or folders you want to exclude from your backup by path, name or extension. 9. Advanced a. Temporary Files Directory i. Indicate a directory for the location of temporary files. b. Alternative user for backup i. Specify alternate credentials for the software to use when the default credentials are unable to access a selected data source c. File size display i. Choose whether you want file sizes to display as KB, MB or GB or auto adjust 10. Seeding a. Further details in the following section 11. Standby Image Backup a. Create a standby image of your device as a vhd or vhdx locally. 16

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19 Choosing your Backup Selection and Using Application Plugins In this section, we will talk about selecting data for backup with each of the plugins included in the Redstor Online Backup Plus solution and how to restore it again. It is important that you choose your selection carefully and ensure that you have ticked all the data that you wish to be protected. Our solution works by performing one full backup and then just incremental backups for life. We will always recommend backing up your data with one of our supported plugins when possible. This is to ensure an application consistent backup is run. For example, Redstor will not support an SQL or SIMS backup using the Files and Folders plugin, or an exchange backup via the Network Shares plugin. Redstor Online Backup Plus will automatically detect some of the applications on your system, such as SQL, Exchange, and Hyper V. If there is a plugin which you require which is not showing up in your backup client, please contact Redstor Support for assistance. Our supported plugins are below (full version support can be found on page 3): 1. Files and Folders 2. System State 3. Network Shares 4. Microsoft Exchange (using VSS) 5. Microsoft SQL (using VSS) 6. Microsoft SharePoint (using VSS) 7. Oracle Databases (using RMAN) 8. VMware Virtual Machines 9. Microsoft Hyper V Virtual Machines 10. MySQL 11. Capita s SIMS (School Information Management System using dbattach.exe) 18

20 Files and Folders Backup The Files and folders plugin is used to backup flat files that are local to the machine which you have installed a Redstor Online Backup Plus Client on. It will automatically detect any local drives that are available. For a backup of flat files, best practice will nearly always be to put a backup client on to every machine that you wish to protect. If this is not possible, in most cases this is due to an unsupported OS such as Windows 2000 or a NAS device, please use the Network shares plugin to backup the data. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Detected sources, find Files and folders 3. To the right of Files and folders, click Add 4. Tick the drives/folders/files that you wish to protect, or the whole FileSystem. If you tick the FileSystem, drive or a folder, you can then deselect files or folders underneath that you wish to exclude from the selection. If you have selected at a higher level, all new files and folders underneath are automatically added to the selection. Ticking Show hidden files will display the files that Windows or a user have chosen to hide, show as ProgramData or certain Windows System Files. 5. Once you have chosen your selection, click Save 6. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start Amending Your Backup Selection 1. Go to the Backup tab 2. If no backup has run, find Files and folders under Detected sources 3. If a backup has run, find Files and folders under Protected sources 4. To the right of Files and folders, click Edit 5. Amend your backup selection as in Step 4 of Setting your First Backup Selection 6. Once you have chosen your selection, click Save 19

21 Files and Folders Restore Using the Redstor Online Backup Plus client, the Files and folders plugin can be used to restore flat files backed up with the Files and folders plugin on to the device you are currently on. You are able to restore this data into a different location on the same device and also to a Network Share. If you wish to restore to a different device on a different network, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. With this plugin, you have the ability to restore individual files, as well as folders and drives. In addition to this granularity, Redstor Online Backup Plus can perform a True Delta Restore of files restored back to their original location. This enables the client to restore only the blocks of data that differ to the current version that resides on your device, enabling much faster restores of larger files. Please note: File and folder permissions are preserved in the restored versions. Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click Files and folders 3. On the right hand side next to Session time, choose from your available restore points 4. Tick the drives/folders/files that you wish to restore. 5. Once you have chosen your selection, if you wish to restore to a different location, specify the location through Browse next to Restore to: or type the file path or UNC path. 6. Select whether you wish for the client to Skip files that have not changed in order to potentially reduce restore times by skipping the processing stage for files where it knows they have not changed. 7. Click Restore 8. If no Restore to location has been specified, you will be prompted with the option to Overwrite, to restore all files, or Skip, to restore only missing files. 9. A pop up message will appear once the restore is complete Search for Files 1. On the left hand side, where it says Search, search for file names or part of a file name 2. Tick the files, or versions of files, that you wish to restore 3. Click Restore to restore to the original location, or, as above, choose a different Restore to location 20

22 Network Shares Backup The Network shares plugin is used to backup data that is not local to the machine where the Redstor Online Backup Plus client is installed. An example could be a NAS box or perhaps another server where it is not desirable (or possible) to install the client due to disk space or OS. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Available sources, find Network shares 3. To the right of Network shares, click Add 4. Press the cog ( ) button and specify the network share path (in the format \\servername\sharename), the domain name that the following user is part of (for authentication), name of the user which has adequate access to the network share and files within, and the corresponding password. 5. Click Save. 6. Tick the share/folders/files that you wish to protect, or the whole share. If you tick the share or a folder, you can then deselect files or folders underneath that you wish to exclude from the selection. If you have selected at a higher level, all new files and folders underneath are automatically added to the selection. 7. Once you have chosen your selection, click Save 8. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start Amending Your Backup Selection 1. Go to the Backup tab 2. If no backup has run, find Network shares under Available sources 3. If a backup has run, find Network shares under Protected sources 4. To the right of Network shares, click Edit 5. Amend your backup selection as in Step 4 of Setting your First Backup Selection 6. Once you have chosen your selection, click Save 21

23 Network Shares Restore Using the Redstor Online Backup Plus client, the Network shares plugin can be used to restore flat files backed up with the Network shares plugin on to the device you are currently on, or back to the original location if the original network share is available. You are able to restore this data into a different location on the same device that performed the backup and also to a Network Share. If you wish to restore to a different device on a different network, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. With this plugin, you have the ability to restore individual files, as well as folders. In addition to this granularity, Redstor Online Backup Plus can perform a True Delta Restore of files restored back to their original location. This enables the client to restore only the blocks of data that differ to the current version that resides on your device, enabling much faster restores of larger files. Please note: File and folder permissions are preserved in the restored versions. Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click Network shares 3. On the right hand side next to Session time, choose from your available restore points 4. Tick the folders/files that you wish to restore. 5. Once you have chosen your selection, if you wish to restore to a different location, specify the location through Browse next to Restore to: or type the file path or UNC path 6. Select whether you wish for the client to Skip files that have not changed in order to potentially reduce restore times by skipping the processing stage for files where it knows they have not changed. 7. Click Restore 8. If no Restore to location has been specified, you will be prompted with the option to Overwrite, to restore all files, or Skip, to restore only missing files. 9. A pop up message will appear once the restore is complete 22

24 Microsoft SQL Backup The MS SQL plugin is used to backup SQL databases including the master database. Please note: If you have a clustered environment, you will need to install the client on each host; each client will only backup active databases on it s host. The MS SQL plugin uses the SqlServerWriter VSS Writer to detect your databases and perform the non disruptive backups, therefore the option to protect your SQL environment will only appear if you have Microsoft SQL installed and the client can see the VSS writer. If the option doesn't appear, please see our KB site for basic troubleshooting steps or contact support@redstor.com for further assistance. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Detected sources, find MS SQL 3. To the right of MS SQL, click Add 4. Expand the VssMsSql and Default options. If this is successful, the client is able to talk to the VSS writer and see the databases. If you have selected at the VssMsSql or Default level, all new databases underneath are automatically added to the selection. Once you have chosen your selection, click Save 5. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start. Please note: If the database uses the Simple Recovery mode, its logs are truncated automatically by the MS SQL server when the database reaches a transaction checkpoint. Amending Your Backup Selection 1. Go to the Backup tab 2. If no backup has run, find MS SQL under Detected sources 3. If a backup has run, find MS SQL under Protected sources 4. To the right of MS SQL, click Edit 5. Amend your backup selection as in Step 4 of Setting your First Backup Selection 6. Once you have chosen your selection, click Save 23

25 Microsoft SQL Restore Using the Redstor Online Backup Plus client, the MS SQL plugin can be used to restore SQL databases backed up with the MS SQL plugin on to the device you are currently on. You are not able to restore this data onto a Network Location, but you can restore to a different location to the original on the same device. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode, but please ensure that this server has Microsoft SQL installed on it. Using the Backup client, you only have the ability to restore your full databases. If you wish to perform a single item level recovery from within a database, you will need to first restore the database (or present it using the Virtual Drive functionality) and then use a third party tool. Choosing your Restore Selection 1. Stop the SQL Server Service in Windows Services 2. Go to the Restore tab in the Redstor Online Backup Plus GUI 3. On the left hand side, click MS SQL 4. On the right hand side next to Session time, choose from your available restore points 5. Tick the databases that you wish to restore. 6. Once you have chosen your selection, click Restore to restore to the original location, or use Restore to to restore to a different local location. 7. Click Restore 8. If no Restore to location has been specified, you will be prompted with the option to Overwrite, to restore all files, or Skip, to restore only missing files. 9. A pop up message will appear once the restore is complete 10. Start the SQL Server Service in Windows Services 24

26 Microsoft Exchange Backup The MS Exchange plugin is used to backup your Exchange Stores, including the edb files and logs. The MS Exchange plugin uses the Microsoft Exchange Writer VSS Writer to detect your Exchange and perform the non disruptive backups, therefore the option to protect your Exchange environment will only appear if you have Microsoft Exchange installed and the client can see the VSS writer. If the option doesn't appear, please see our KB site for basic troubleshooting steps or contact for further assistance. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Detected sources, find Exchange 3. To the right of Exchange, click Add 4. Expand the VssExchange and Exchange Server options. If this is successful, the client is able to talk to the VSS writer and see the databases. If you have selected at the VssExchange or Exchange Server level, all new datastores underneath are automatically added to the selection. Once you have chosen your selection, click Save 5. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start. Please note: Please ensure that Circular Logging is disabled before running your backups. Logs will be automatically truncated at the end of each backup. Amending Your Backup Selection 1. Go to the Backup tab 2. If no backup has run, find Exchange under Detected sources 3. If a backup has run, find Exchange under Protected sources 4. To the right of Exchange, click Edit 5. Amend your backup selection as in Step 4 of Setting your First Backup Selection 6. Once you have chosen your selection, click Save 25

27 Microsoft Exchange Restore Using the Redstor Online Backup Plus client, the Exchange plugin can be used to restore Exchange databases and/or logs backed up with the Exchange plugin on to the device you are currently on. You are not able to restore this data onto a Network Location, but you can restore to a different location to the original on the same device. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. Using the Backup client, you only have the ability to restore your full databases, not individual messages. If you wish to perform a single item level recovery from within a database, you will need to first restore the database (or present it using the Virtual Drive functionality) and then use a third party tool. Please contact Redstor Support for more information regarding third party tools we can provide. Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click Exchange 3. On the right hand side next to Session time, choose from your available restore points 4. Tick the databases and/or logs that you wish to restore. 5. Once you have chosen your selection, click Restore to restore to the original location, or use Restore to to restore to a different local location. 6. Click Restore 7. A pop up message will appear once the restore is complete The next steps for the restore depend on your version of Exchange. Exchange Dismount the current database: a. Go to the Exchange Management Console b. In the console tree, expand Organization Configuration, and then click Mailbox c. In the work panel change the status of Databases from this group to Dismounted. 2. Go to the database file path (e.g. C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group) and copy it to any temporary location. 3. Copy the contents of the restored data to the database's file path. a. Go to the Exchange Management Console b. In the console tree, expand Server Configuration, and then click Mailbox c. In the work panel change the status of Databases from this group to Mounted. If it s successful then backup and restore processes are successful. 4. Restore the logs and copy them to the original folder configured in Exchange. 26

28 System State Backup The System state plugin is used to backup important elements of a Windows device, such as the registry, system files, and boot files which would be needed in the event of a full restore and are often locked or in use. Please note: A system state backup on its own is not enough for Bare Metal Recovery. Please see Bare Metal Recovery section for more details. It will automatically detect any roles that the device has installed using available VSS writers. Some of the writers it may include are: 1. Assorted Active Directory writers 2. ASR 3. BITS 4. COM+ REGDB 5. DFSR 6. DHCP 7. FRS 8. FSRM 9. MSSearch Service 10. NPS VSS 11. Performance Counters 12. Registry 13. System 14. Task Scheduler 15. VSS Metadata Store 16. WMI Setting your First Backup Selection 1. Go to the Backup tab 2. Under Detected sources, find System state 3. To the right of System state, click Add 4. Expand System state, then System State to view what writers will be included. Tick at either of the system state levels to protect system state. You may have the option to deselect certain VSS writers such as DFSR. 5. Once you have chosen your selection, click Save 6. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start 27

29 System State Restore Using the Redstor Online Backup Plus client, the System state plugin can be used to restore your protected system state backed up with the System state plugin back to the device where the backup client resides, providing the device has the same OS and service packs installed. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. Choosing your Restore Selection 1. If restoring to a brand new machine, install the same Windows version as the lost system. If its not a new machine, skip to step 6 2. Update the new Windows system to the same service pack level as the lost system 3. If it was a domain controller with Active Directory, make sure that an empty Active Directory is created by running DCPROMO 4. Install Redstor Online Backup Plus 5. If restoring to an AD domain controller, reboot the machine in Directory Services Restore mode. 6. Open Redstor Online Backup Plus 7. Go to the Restore tab 8. On the left hand side, click System state 9. On the right hand side next to Session time, choose from your available restore points 10. Tick System State 11. Click Restore 12. A pop up message will appear once the restore is complete 13. Reboot the machine Please note: It is important to restore on the same hardware and software, thus make sure that two systems are identical (the type of OS, build versions, system drive, etc.) 28

30 VMware Backup The VMware plugin is used to backup VMware Virtual Machines and their VMDK s from anywhere with network access to your vcenter environment using VMware s vstorage API. For this reason, we would advise that you install the Redstor Online Backup Plus client on to a machine on the same network as the VMkernel port on your ESX host(s) when possible, to help achieve optimal performance. In order to reduce internal network traffic during backups, we would recommend installing a client on to a dedicated VM on the same host as the VM s it will be protecting, when possible. To help reduce processing times, it is recommended to enable Change Block Tracking on each VM that will be protected. Although these optimisation tips should increase performance, there are other factors which could affect plugin speed. Please speak to support@redstor.com for more information. Please note: This plugin uses the vstorage API which is only available on full paid versions of ESX. Therefore, if you are using a free version of VMware, you cannot use this plugin; please see the VDR functionality for ways to protect your VM s. It is also worth noting, you can only perform backups of VMware v5.5 from a 64bit Redstor Online Backup Plus Client. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Available sources, find VMware 3. To the right of VMware, click Add 4. Press the cog ( ) button and specify the VMware environment you wish to protect. These will most likely be the same administrator credentials you use for logging into a vsphere client. Click Save. 5. Expand from your VMware environment until you find the VM s or VMDK s you wish to protect. you can specify at higher levels in order to automatically protect new VM s under selected levels. Once you have chosen your selection, click Save 6. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start the first backup. 29

31 VMware Restore Using the Redstor Online Backup Plus client, the VMware plugin can be used to restore individual disk s and whole VM s backed up with the VMware plugin back to any compatible VMware environment. Using the Backup client, you do not have the ability to perform single item recovery of files from within your VMDK s. If you wish to perform a single item level recovery, you will need to mount it by following our kb article. Choosing your Restore Selection 1. If you wish to restore to a new VM, create a new empty VM with the same hardware configuration as the source s on (network, disks, etc) 2. Open Redstor Online Backup Plus 3. Go to the Restore tab 4. On the left hand side, click VMware 5. On the right hand side next to Session time, choose from your available restore points 6. Tick the disk s or virtual machines that you wish to restore. 7. Once you have chosen your selection, click Restore to restore to the original location, or use Restore to to restore to a different local location, for example the empty VM you have just created, ensuring that you enter your vcenter details by clicking Connect. Once your settings are entered, click Save. 8. Click Restore 9. A pop up message will appear once the restore is complete 10. Repeat steps 6 to 8 for each virtual disk you wish to restore 30

32 Hyper V Backup The Hyper V plugin is used to backup Hyper V Virtual Hard Disks (VHD s) from the Hyper V host. For this reason, you will need to install the Redstor Online Backup Plus client on to the host OS. Please note: If you have a clustered environment, you will need to install the client on each host; each client will only backup active machines on it s host. The Hyper V plugin uses the Microsoft Hyper V VSS Writer to detect your VM s and perform the non disruptive backups, therefore the option to protect your Hyper V environment will only appear if you have the Hyper V role installed and the client can see the VSS writer. If the option doesn't appear, please see our KB site for basic troubleshooting steps or contact support@redstor.com for further assistance. Setting your First Backup Selection 6. Go to the Backup tab 7. Under Detected sources, find Hyper V 8. To the right of Hyper V, click Add 9. Expand the VssHyperV and HyperV options. If this is successful, the client is able to talk to the VSS writer and see the VM s. If you have selected at the VssHyperV or HyperV level, all new VM s and VHD s underneath are automatically added to the selection. Once you have chosen your selection, click Save 10. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start Amending Your Backup Selection 7. Go to the Backup tab 8. If no backup has run, find Hyper V under Detected sources 9. If a backup has run, find Hyper V under Protected sources 10. To the right of Hyper V, click Edit 11. Amend your backup selection as in Step 4 of Setting your First Backup Selection 12. Once you have chosen your selection, click Save 31

33 Hyper V Restore Using the Redstor Online Backup Plus client, the Hyper V plugin can be used to restore VHD s backed up with the Hyper V plugin on to the device you are currently on. You are not able to restore this data onto a Network Location, but you can restore to a different location to the original on the same device. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. Using the Backup client, you only have the ability to restore your full VHD s. If you wish to perform a single item level recovery from within the VHD s, you will need to first restore the VHD (or present it using the Virtual Drive functionality) and then mount it. Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click Hyper V 3. On the right hand side next to Session time, choose from your available restore points 4. Tick the VHD s that you wish to restore. 5. Once you have chosen your selection, click Restore to restore to the original location, or use Restore to to restore to a different local location. 6. Select whether you wish for the client to pre program the restored VHD with new network information using Target virtual switch 7. Click Restore 8. If no Restore to location has been specified, you will be prompted with the option to Overwrite, to restore all files, or Skip, to restore only missing files. 9. A pop up message will appear once the restore is complete 10. If restoring to a different location, once step 9 is complete, create a new VM in the Hyper V Management Console 11. Give the VM a name and resources 12. When it ask you to create a virtual disk for the machine, choose the option to use an existing disk. Select the disk you have just restored. 13. Boot your new VM 32

34 Microsoft SharePoint Backup The MS SharePoint plugin is used to backup your single instance SharePoint environment. The MS SharePoint plugin uses the Microsoft SharePoint VSS Writer to detect your environment and perform the non disruptive backups, therefore the option to protect your SharePoint environment will only appear if you have SharePoint installed and the client can see the VSS writer. If the option doesn't appear, please see our KB site for basic troubleshooting steps or contact for further assistance. Please note: Before you begin to use this plugin, you should setup your environment as described here. Also, the following services should be started before the backup starts: 1. SharePoint Administration 2. SharePoint Foundation Search V14 3. SharePoint Timer 4. SharePoint Server Search (if SharePoint Server is installed) Setting your First Backup Selection 1. Go to the Backup tab 2. Under Detected sources, find MS SharePoint 3. To the right of MS SharePoint, click Add 4. Expand VssSharePoint. If this is successful, the client is able to talk to the VSS writer and see your SharePoint environment. If you have select at the VssSharePoint level, anything new is automatically added to the selection. Once you have chosen your selection, click Save 5. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start Amending Your Backup Selection 1. Go to the Backup tab 2. If no backup has run, find MS SharePoint under Detected sources 3. If a backup has run, find MS SharePoint under Protected sources 4. To the right of MS SharePoint, click Edit 5. Amend your backup selection as in Step 4 of Setting your First Backup Selection 6. Once you have chosen your selection, click Save 33

35 Microsoft SharePoint Restore Using the Redstor Online Backup Plus client, the MS SharePoint plugin can be used to restore your SharePoint farm backed up with the MS SharePoint plugin on to the device you are currently on. You are not able to restore this data onto a Network Location, but you can restore to a different location to the original on the same device. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. Please note: A system reboot is required after SharePoint restore. Before executing a restoration, the following services should be started: SharePoint VSS Writer Volume Shadow Copy SharePoint Tracing But the following services should be stopped: SharePoint Administration SharePoint Foundation Search V14 SharePoint Timer SharePoint Server Search (if SharePoint Server is installed) If the whole farm is being restored, SharePoint Foundation and Internet Information Server (IIS) must be shutdown. If only selected Web applications or other components are being restored, the Web applications must be shutdown and the components may not be in use during the restoration Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click MS SharePoint 3. On the right hand side next to Session time, choose from your available restore points 4. Tick what you wish to restore 5. Once you have chosen your selection, click Restore to restore to the original location, or use Restore to to restore to a different local location. 6. Click Restore 7. If no Restore to location has been specified, you will be prompted with the option to Overwrite, to restore all files, or Skip, to restore only missing files. 8. A pop up message will appear once the restore is complete 9. Reboot the Operating System 34

36 MySQL Backup The MySQL plugin is used to backup your entire MySQL server environment using xtrabackup.exe, which is included in the installation directory of Redstor Online Backup Plus. MySQL is automatically detected and will present itself in the Detected sources section. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Detected sources, find MySQL 3. To the right of MySQL, click Add 4. Press the cog ( ) button and specify the administrator login credentials for MySQL and the server port. Click Save. 5. Toggle the button to the left of your server name to On then close the Selection MySQL window. 6. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start the first backup. 35

37 MySQL Restore Using the Redstor Online Backup Plus client, the Hyper V plugin can be used to restore VHD s backed up with the Hyper V plugin on to the device you are currently on. You are not able to restore this data onto a Network Location, but you can restore to a different location to the original on the same device. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to that machine in Restore Only Mode. Using the Backup client, you only have the ability to restore your full VHD s. If you wish to perform a single item level recovery from within the VHD s, you will need to first restore the VHD (or present it using the Virtual Drive functionality) and then mount it. Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click MySQL 3. On the right hand side next to Session time, choose from your available restore points 4. Tick local 5. Once you have chosen your selection, click Restore to restore to the original location, or use Restore to to restore to a different local location. 6. Click Restore 7. A pop up message will appear once the restore is complete 8. Restart the MySQL server 36

38 SIMS Backup The SIMS data plugin is used to backup Capita s Schools Information Management System and SIMS Financial Management System using dbattach, the Capita recommended way of protecting SIMS and FMS. To protect SIMS Discover, it will use the Discovery Backup Console. Setting your First Backup Selection 1. Go to the Backup tab 2. Under Available sources, find SIMS data 3. To the right of SIMS data, click Add 4. Go to the Settings tab and you will be asked to fill out the following information. All fields are case sensitive : a. Sims server The server name and instance name of the SIMS install & database, likely the local machine. b. SIMS database name of the SIMS database c. SIMS user Generally sa d. SIMS password This is the user's password. If you do not hold this, you will need to contact whoever is in charge of this SIMS environment and get them to enter the password. e. SIMS DBAttach path Make sure this is pointing at the correct SQL install for the current install of SIMS (when you upgrade SQL, you will need to update this path). Path must include dbattach.exe, not just the folder. f. SIMS shared path SIMS folder, holds information on settings for SIMS, etc. g. SIMS DMS path Location of DocStorage including any custom reports, etc. h. Discover database name of the Discover database. i. Discover.Backup.Console path Make sure this is correctly pointing at the correct SQL install for the current install of Discover (when you upgrade SQL you will need to update this path) j. Backup Master database SQLs login database, required for full system restore including users. 5. Click Save. 6. Tick the parts of SIMS you wish to protect 7. Once you have chosen your selection, click Save 8. To start the backup now, click Run backup in the top right corner. If you do not click Run backup, the backup will start as per the schedule (this can be edited under Preferences ). 37

39 Please note: if you have selected a Seeding backup (see Seeding Backups section), you will need to click Run seeding to start Amending Your Backup Selection 1. Go to the Backup tab 2. If no backup has run, find SIMS data under Available sources 3. If a backup has run, find SIMS data under Protected sources 4. To the right of SIMS data, click Edit 5. Amend your backup selection as in Step 4 of Setting your First Backup Selection 6. Once you have chosen your selection, click Save If the SIMS backup is getting errors, we would recommend opening up the dbattach.exe you have specified and try and enter those setting to perform a manual backup. Use the information provided in this interface to check the case of the details you have entered. FMS settings are entered in the same way as SIMS settings: 38

40 SIMS Restore Using the Redstor Online Backup Plus client, the SIMS data plugin can be used to restore your SIMS databases and associated files backed up with the SIMS data plugin on to the device you are currently on. If you wish to restore to a different device, please install a Redstor Online Backup Plus client on to another machine in Restore Only Mode. With this plugin, you have the ability to restore individual files, as well as folders. In addition to this granularity, Redstor Online Backup Plus can perform a True Delta Restore of files restored back to their original location. This enables the client to restore only the blocks of data that differ to the current version that resides on your device, enabling much faster restores of larger files. Please note: File and folder permissions are preserved in the restored versions. Choosing your Restore Selection 1. Go to the Restore tab 2. On the left hand side, click SIMS data 3. On the right hand side next to Session time, choose from your available restore points 4. Tick the folders or.bak files (for each database) that you wish to restore. 5. Once you have chosen your selection, if you wish to restore to a different local location, specify the location through Browse next to Restore to 6. Click Restore 7. If no Restore to location has been specified, you will be prompted with the option to Overwrite, to restore all files, or Skip, to restore only missing files. 8. A pop up message will appear once the restore is complete 9. Once this is complete, you will need to use dbattach to import the.bak files back into your SQL environment. Please note: For the SIMS DocStorage/Shared locations, you will need to either restore to original location and override the files there or copy them over after restoring to a temp location. 39

41 Seeding Backups The Seeding process allows the client to perform offline backups to a local location (USB drive for instance, either locally connected or via a UNC Share) which can then be uploaded later from another location. This allows clients with poorer bandwidths to backup large quantities of data by allowing the client to run backups of large quantities of new data offline, and then resume incrementals online which their bandwidth can handle. Please note: Once seeding has been performed, all restores are disabled until the seed has been completed & uploaded. To enable seeding you need to go into Preferences, then Seeding. You will then need to choose the location for the offline seed and then click Enable seeding. The client will check the location is available and will not enable if the location cannot be found. If additional permissions are needed, please allow the Service Contoller to run with administrator credentials through Windows Services. Once enabled, a yellow bar will appear across the top of the client stating it is in seeding mode and performing offline backups. If you now go back to the Backup tab you will see the Backup button is replaced with Run seeding. Seeding will NOT run to the schedule, it must be manually initiated. If you have accidently enabled seeding you also get the option to disable seeding. Please note: you cannot disable the seeding process once it has started to run. You can then run as many seeds as you wish, which helps in the event that you get any errors with the backups, such as access is denied, or if you decide to add more data. Once you are happy that all your data has been backed up, you can choose the option at the top to Complete seeding. 40

42 Once you have clicked Complete seeding, you may then disconnect the seeding device. Please then package up the USB drive (or other device) safely and ship to the address below with a slip enclosed stating your company name & an address to return the device to if it is your own: FAO: Redstor Support Redstor Limited St James Wharf Kings Road Reading Berkshire RG1 3DD While you are waiting for the data to be uploaded you will see this message on the client. Once a seed is completed and preparing to upload, the client will continue to perform incremental backups to the schedule. This means that you have protection on every scheduled day while the seed is uploading. This message will disappear once the seed upload is completed, restores will then be re enabled automatically. 41

43 Using a LocalSpeedVault To enable the LocalSpeedVault (LSV) functionality of the client, tick the tickbox in the LocalSpeedVault section of the Preferences Menu and state the location of the USB drive/nas/network share to be used as the LSV, then click Save in the bottom right. There is also a section for a username/password incase permissions are required to read&write to a non local location. There is also a Synchronisation status which shows the current status of the LSV. To minimise the amount of data that needs to be downloaded, we recommending setting up your LSV before running your first full backup. LocalSpeedVaults can be an extremely useful tool however they require some forethought to be 100% effective. Firstly, the type of hardware of your LSV should depend on the size of your incremental backups and the number of accounts/systems using that disk. For a single 100GB account, a 500GB hard drive with a USB2.0 will work fine in most circumstances. However if you have a single 2TB USB2.0 drive attached to one server running as a network share for five accounts to use as a LSV, you will most likely push the I/O on that disk to max and prevent backups/speed vault syncs to operate at full speed, or in some cases cause the backups to stop altogether. In that instance, it may be better to have two USB3.0 1TB disks or a NAS system. Second is the size of the disk. You will need an equal amount of space as data stored on the platform. This is roughly a 1:1 ratio for standard Files and folders on a 60 day retention, however you should think about expansion and future growth of data stored. 42

44 Using the Script Functionality Scripts allow bespoke and custom applications to be backed up via the client. They can also help with other tasks such as maintenance to start before or after backups. 1. Go the Preferences tab 2. On the left hand side, click Scripts 3. On the right hand side, click Add script 4. Choose a name for your script, credentials to run the script under, a timeout (if required), tick the option to fail the backup on error (if required), and then enter your windows command line style script 5. Click Save 6. On the left hand side, click Schedule 7. Edit an existing schedule, or create a new schedule, selecting your script as either a Pre backup or Post backup job from the appropriate drop down menu 8. Click Save 43

45 44

46 Virtual Disaster Recovery (VDR) Virtual Disaster Recovery (VDR) enables you to restore System State and essential system files to a VMware or HyperV compatible virtual machine. VDR functionality provides two options: 1. Restore System State and essential system files to local directory as VMDK (for VMWare) or VHD (for HyperV) files. *.VMDK, *.VMX and *.VHD files are created in a local directory where they could be opened with VMware Player/Workstation or HyperV. 2. Restore System State and essential system files to an ESX Server and to a compatible Virtual Machine Virtual Disaster Recovery Requirements Please note: VDR requires a full System State backup and System Disk backup (if your essential system files are installed to a different drive, please ensure they are also selected) to be completed successfully on version 13.5 or above. If you are not sure about the correct selection of system files, we recommend that you perform a test restore. VDR is capable of recovering the following Windows Operating Systems : Windows Vista Windows 7 Windows 8 / Windows 8.1 Windows Server 2008 / Windows Server 2008 R2 / Windows SBS 2011 Windows Server 2012 / Windows Server 2012 R2 VDR is capable of restoring to the following targets : VMware ESXi 4.1 VMware vsphere 5.0 / 5.5 HyperV 2 HyperV 3 An offline *.VMDK file which can be mounted by VMware software An offline *.VHD file which can be mounted on Windows 7 or greater Please note: Currently the VDR restore of *.VHD file onto Windows 8.1 is not supported Additional information : VDR to ESXi has a 15 Drive Limitation VDR to a *.VMDK has no Drive Limitation VDR does not address Physical Server or Dissimilar Hardware Recovery VDR does not provide Failover / High Availability 45

47 VDR Restore Instructions In the Redstor Online Backup Plus Client, there is a Virtual disaster recovery tab VDR restore to local directory: In the session time dropdown box, select a backup session for restore. Then choose the system disks and any other disks you require and select the Restore to Local directory option. Browse to your chosen directory to restore to. In this example, System State and essential system files are restored to local directory as VMDK files. *.VMDK and *.VMX files are created in the local directory which can be opened with VMware Player or VMware Workstation. If Hyper V was chosen. it would create *.VHD or *.VHDX files. Please note: your will need the Hyper V role installed to restore to a Hyper V compatible format. VDR restore to ESX Server/Virtual Machine: In the session time dropdown box, select a backup session for restore. Choose the system disks for restore and any other disks you require and select the Restore to Virtual machine option. Fill in the Machine name to restore to. Under connect, indicate necessary credentials and then click Connect... : As soon as a virtual server is connected, indicate Data center name, Host IP, Storage name and choose Resource Pool in active drop boxes. Click Restore. 46

48 Bare Metal Recovery (BMR) From version of Redstor Online Backup Plus, we are pleased to announce the addition of Bare Metal Recovery (BMR) to our range of restore options. Providing that you are using v or above, this latest recovery feature enables you to create bootable USB media which can be used with a standard Windows File System and System State backup to greatly simplify the recovery of a failed system back to same or similar hardware, all without the need to install the OS or applications prior to system recovery. The BMR tool is available to download from our knowledge base site (kb.redstor.com). BMR is capable of recovering the following Windows Operating Systems : Windows Vista Windows 7 Windows 8 / Windows 8.1 Windows Server 2008 / Windows Server 2008 R2 / Windows SBS 2011 Windows Server 2012 / Windows Server 2012 R2 Please note: BMR requires a full System State backup and System Disk backup (if your essential system files are installed to a different drive, please ensure they are also selected) to be completed successfully on version or above. If you are not sure about the correct selection of system files, we recommend that you perform a test restore.this release of the BMR functionality is for "same or similar" hardware only. This also currently means that the hard drive you use must be the same type and size. For example, if the original disk was a 250GB SSD, the new disk must also be a 250GB SSD; a 250GB HDD may not work. Using the BMR Tool To perform a BMR recovery you need to run the Bare Metal Recovery Tool on a device (your local PC should be fine) to create the bootable media. The wizard will prompt for a drive to use for the boot media (a >4GB usb stick would be fine for this). Once the BMR client image has been created on the usb stick you can then use this to boot from on the new hardware that you wish to restore an image backup to. We also have an.iso image of the BMR Tool available on our kb.redstor.com site. When booted, you are met with a command prompt where you can enter network settings prior to loading the BMR client, if specifically required. Input 0 to proceed. The BMR client then opens a portable version of Firefox and prompts for Personal access details which are very similar to the install process at the start of this user guide. 47

49 Once connected to your account, using the Start disk manager option under the Restore tab, run a clean command on the new hard drive. Included in the BMR Client, there is also a command prompt and a preferences menu for you to make any other configuration changes that your new machine may require. Once complete, you can commence the BMR recovery, choosing what data you wish to be included. You will be asked to confirm that you are happy for all existing files to be overwritten. Once finished, reboot the machine and your OS should boot. For further information and specifics regarding Bare Metal Recovery, please contact support@redstor.com. 48

50 Continuous Restore During installation, if you try to reconnect to an existing account, you will get the option to create a Restore Only Client. A Restore Only Client (also sometimes referred to as a Read Only Client) can be installed on any machine where a client doesn t already reside and can be used to perform restores to a different location, without the risk of performing a backup and compromising backup data integrity. From version 14, you get a new option which enables you to perform continuous restores. When the feature is on, the additional computer connects to the Redstor platform every 30 minutes and checks for updates. This time interval can be customized through the config.ini file. [General] SessionsUpdatePeriodicityForReadOnlyModeInSeconds=<periodicity in seconds> If an update is available, a restore takes place. This way the additional computer always has the most current version that mirrors the data on the main computer. Due to the nature of the System State data source, it cannot be restored to the same computer that is used for the continuous restore (otherwise all files and settings would be overwritten). That is why there is no System State option in the vertical menu on the Continuous Restore tab. System State can be restored to a virtual machine using the Virtual Disaster Recovery feature. To access the feature, choose Continuous Restore > Virtual Disaster Recovery. Configure access to the virtual machine and save the changes. All other data sources are handled in the same way as during the regular restore mode. 49

51 R estoring Data from Linux Clients There are several methods for restoring data from a linux client. 1. Restore using remote client via Windows backup client GUI. a. From a Command Prompt navigate to the client install directory and type Onlinebackupplus.exe fp address <IP address> where <IP address> is the address of the server. By default the client connections will be on port This will then remotely launch the Backup client GUI which is in direct communication with the Linux Backup client. 2. Restore using remote client via Windows/MacOS Management Console. a. The Cloud Management Console allows you to remotely connect to clients providing you can reach the clients from the network you are connecting from. From the management console select the account you wish to connect to. Once highlighted right click, Launch Backup Manager. 3. Restore using remote commands via Windows/MacOS Management Console. a. The Cloud Management Console allows you to send remote commands to the backup client that you wish to restore data from. Restore commands can be issued using the defined syntax: datasource Name of data source to restore (possible values are: Fs, SystemState, MsSql, Exchange, NetworkShares, VMWare, VssMsSql, VssSharePoint, Oracle, Sims, VssHyperV, MySql). restore_to Path where you want to restore data. Data will be restored to original location if empty. selection Data path to restore. The parameter could be used several times. Whole selected session will be restored if the parameter empty or not specified. time Client time of backup session to restore. Time format is YYYY MM DD HH:MM:SS. 4. Restore using ClientTool. a. A full listing of the available syntax for each command is available using the help cmd : ClientTool help command <command> where command is the function you wish to see more information on. b. The ClientTool can be found within /opt/redstorlimited/bin/ c. Run./ClientTool control.session.list to obtain a list of available restore points. d. Run./ClientTool control.restore.start datasource FileSystem selection /etc/ restore to /home/ time " :25:34 " where datasource is the DSRC and selection is the data path to restore. restore to is the target recovery location and time is the backup start time. e. You can check the progress of the restore using the status command. E.g../ClientTool control.status.get 50

52 Virtual Drive The Redstor Online Backup Plus Virtual Drive feature allows you to browse data for restore through a Windows Explorer view. This enables you to perform restores of data sub sets without having to download the data first. An example of this would be performing an Exchange mailbox restore without first having to download the entire.edb and associated log files. 1. To use the virtual drive you first need to download and install it. The installer is available at the bottom of the Redstor Downloads Page. 2. Follow the installation wizard. Please note: that a REBOOT is required during this installation. 3. Click Next 4. Choose the drive path you would like to install the virtual drive to When complete the client will prompt for a reboot Once the reboot has taken place you should be able to browse your backup data via the virtual drive. Navigate to "My Computer" whereby you should find the "Virtual Drive" listed as a new volume. 7. Open it to browse your backup data as shown below. TIP: You can present your data to other applications and tools using the virtual drive as shown above. 51