Terms & Conditions Enjoy rewarding travels with Singapore Airlines KrisFlyer American Express Gold Credit Card Campaign

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1 Terms & Conditions Enjoy rewarding travels with Singapore Airlines KrisFlyer American Express Gold Credit Card Campaign Campaign Period Malayan Banking Berhad (3813-K) Enjoy rewarding travels with Singapore Airlines KrisFlyer American Express Gold Credit Card Campaign ( Campaign ) shall run from 8 December 2014 at 00:00:00 hours (12am) and ends on 31 January 2015 at 23:59:59 hours (11:59pm) both dates inclusive ( Campaign Period ), unless notified otherwise. Eligibility 1. This Campaign is open to all newly approved and existing Principal Cardmembers of Singapore Airlines KrisFlyer American Express Gold Credit Card issued by Maybank Malaysia ( Eligible Cardmembers ) 2. Newly approved Principal Cardmembers herein refer to : a) Card approved during Campaign Period b) Not existing Principal Singapore Airlines KrisFlyer American Express Gold Credit Cardmember c) Singapore Airlines KrisFlyer American Express Gold Credit Cardmember cancelled more than six (6) month 3. Maybank reserves the right to disqualify any eligible Cardmembers from the campaign or from receiving the Prize in any of the following events as determined by Maybank at its sole and absolute discretion : a) The Principal and / or Supplementary Card account has become delinquent; b) The Principal and / or Supplementary Card is blocked, suspended, cancelled or terminated for any reasons whatsoever; c) The Principal and / or Supplementary Card is not valid or no longer has good credit standing; and d) There is suspicious transaction or activity involving the Principal and / or Supplementary card Prizes Total 300 units of Barry Smith 2W Trolley Luggage ( Prize ) worth of RM410 to be given away throughout the Campaign Period. 1

2 Campaign Mechanics 1. Contest Entry: Entry Eligible 1 entry For every cumulative spend of RM100 on qualifying retail transactions. 5 entries For newly approved Cardmembers on their first retail transaction of RM100 and above (one-time bonus only). 2. Participant is required to apply for and accrue a cumulative spend of RM100 and above on any Qualifying Retail Transaction with their Singapore Airlines KrisFlyer American Express Gold Credit Card during the Campaign Period. 3. The top 300 new and existing Principal Cardmembers with the highest number of entries will be awarded with the Prize. Each participant is entitled to receive one (1) Prize throughout the Campaign Period. 4. The Qualifying Retail Transaction refers to any retail transaction (local or oversea transaction, online transaction) transacted during the Campaign Period. 5. Not valid for cash advance transactions, balance transfer, unbilled installments under existing EzyPay/EzyPay Plus, finance charges, late payment charges, annual fees, Membership Rewards SM fee, turbo fee and/or any other fees/charges. 6. All Qualifying Retail Transactions on Singapore Airlines KrisFlyer American Express Gold Credit Card by both Principal and Supplementary Cardmembers will be included in the accumulation of the Qualifying Retails Transactions during the Campaign Period. 7. Supplementary Cardmembers are not entitled to win any Prize. 8. All of the successful Principal Cardmembers must be in good standing during the Campaign Period in order to be entitled to win a Prize. 9. Awarded cardmembers ( Winners ) will be notified and receive or any other methods of communication chosen by Maybank at its absolute and sole discretion within 4 to 6 weeks after the Campaign ends. 10. The Prizes are subject to available from supplier. In the event that the supplier is unable to supply the same model to Maybank due to reasons which include (but not limited to) a manufacturer recall of that specific model or damage/loss/theft of the model during storage and delivery, Maybank reserves the right at its absolute discretion to substitute with another product of similar retail value with 21 days prior notice. 11. The Prizes do not include any accessories or items that are shown in any advertisements or promotional materials as they are for illustrative purpose only. 2

3 12. All Prizes are given on an As Is basis. Prizes are not transferable or exchangeable for cash, in part or in full. Maybank reserves the right to change or provide a similar alternative prize of the same or greater value or specification should circumstances beyond Maybank s control makes this necessary with 21 days prior notice. 13. Maybank shall not be liable for or obliged to recognize or replace any defective, lost, damaged or stolen Prizes where such defect, loss or damage in respect of the Prize is not due to the fault and/or negligence of Maybank. 14. Maybank shall not be responsible for any defect or any other loss or damage that may be suffered in connection with any of the Prizes. Any dispute in relation to the warranty or quality of any Prize or any terms and conditions in respect thereof shall be settled directly between the successful Participant and the relevant supplier. Maybank will bear no responsibility for resolving any dispute and the successful Participant must liaise directly with the relevant supplier and not Maybank in this regard. General 1. By participating in this Campaign, all cardmembers: a) Agree to be bound by the terms and conditions herein; b) Agree that all records of transactions within or outside of Malaysia captured by Maybank system within the Campaign Period and the final list of cardmembers to be awarded with the Prize shall be final and conclusive; c) Agree that Maybank s decision on all matters relating to the Campaign shall be final and binding on all cardmembers and no further correspondence and/or appeal to dispute such decisions will be entertained; d) Agree to access to Maybank website at or at regular time to view the terms and conditions and to ensure that they are kept-up-to-date with any changes or variations made to the terms and conditions. e) Consent for Maybank to disclose the cardmembers particulars to Maybank s appointed representatives engaged by Maybank for the purposes of running this Campaign and delivering the Prize. Maybank warrants that the disclosure of such particulars to any third party appointed representatives engaged shall be limited to the eligible cardmembers name, address, mailing address or telephone number and shall be used only in relation to and for purposes of the Campaign. 2. Eligible cardmember s card account(s) must be valid/active, of good standing and must not be in breach of any of the terms and conditions of this Campaign and/or Cardmembers Agreement at the point of awarding the Prize. 3

4 3. Maybank reserves the right: a) To disqualify any non-eligible cardmember at its sole and absolute discretion from participating in this Campaign; b) To substitute the Prize with other item of equivalent value at its sole discretion by giving 21 days prior notice. c) To add, delete, suspend or amend the terms and conditions of this Campaign, wholly or in part and reserve the right to terminate this Campaign at its absolute discretion, by way of posting on the website, or in any other method which Maybank deems practical by giving 21 days prior notice to the cardmembers of such addition, deletion, suspension, amendment or termination of the terms and conditions. 4. The cardmember shall not be entitled to claim for any compensation against Maybank for any and all losses and damages suffered or incurred by the cardmembers whether as a direct or indirect result of the act of amendments, cancellation, termination or suspension of the Campaign. 5. The terms and conditions in this Campaign shall be governed by and construed in accordance with the laws of Malaysia. 4

5 Terma dan Syarat: Enjoy rewarding travels with Singapore Airlines KrisFlyer American Express Gold Credit Card Kempen Tempoh Kempen Malayan Banking Berhad (3813-K) Enjoy rewarding travels with Singapore Airlines KrisFlyer American Express Gold Credit Card Kempen ( Kempen ) bermula dari 8 December 2014 pada jam 00:00:00 (12pg) dan berakhir pada 31 January 2015 pada jam 23:59:59 (11.59mlm) kedua-dua tarikh termasuk ( Tempoh Kempen ), kecuali dengan pemberitahuan. Kelayakan 1. Kempen ini terbuka kepada pemegang Kad Utama Kad Kredit Emas Singapore Airlines KrisFlyer American Express yang baru dan sedia ada, yang dikeluarkan oleh Maybank Malaysia ( Kelayakan Ahli Kad ). 2. Ahli-Ahli Kad Utama baru di sini merujuk kepada: a) Kad yang diluluskan semasa Tempoh Kempen b) Bukan Kad Utama Kad Kredit Emas Singapore Airlines KrisFlyer American Express yang sedia ada c) Kad Kredit Emas Singapore Airlines KrisFlyer American Express yang telah dibatalkan lebih daripada enam (6) bulan 3. Maybank berhak untuk membatalkan mana-mana penyertaan Ahli Kad atau menerima Ganjaran dalam mana-mana Kempen daripada perkara seperti yang ditentukan oleh Maybank mengikut budi bicara tunggal dan mutlak: a) Kad Utama dan / atau akaun Kad Tambahan telah menjadi akaun tertunggak; b) Kad Utama dan / atau Kad Tambahan disekat, digantung, dibatalkan atau ditamatkan atas sebarang sebab sekalipun; c) Kad Utama dan / atau Kad Tambahan tidak sah atau tidak lagi mempunyai kedudukan kredit yang baik; dan d) Terdapat urus niaga yang mencurigakan atau aktiviti yang melibatkan Kad Utama dan / atau Kad Tambahan 5

6 Ganjaran Jumlah 300 unit Barry Smith 2W Trolley Luggage ( Ganjaran ) bernilai RM410 yang akan diberikan sepanjang Tempoh Kempen. Mekanisma Program 1. Berikut adalah cara untuk mendapatkan penyertaan dalam Kempen: Entry Kelayakan 1 penyertaan Bagi setiap perbelanjaan terkumpul RM100 atas kelayakan transaksi runcit 5 penyertaan Bagi ahli Kad Utama baru yang diluluskan dan diaktifkan dengan perbelanjaan RM100 ke atas (Ganjaran hanya diberikan sekali sahaja) 2. Peserta adalah dikehendaki memohon dan perbelanjaan terkumpul sebanyak RM100 dan ke atas bagi mana-mana transaksi runcit dengan menggunakan Kad Kredit Emas KrisFlyer American Express ahli Kad Utama yang pertama yang mencapai jumlah penyertaan yang terbanyak akan diberikan dengan Ganjaran. Setiap Peserta hanya menerima satu (1) Ganjaran sepanjang Tempoh Kempen. 4. Kelayakan transaksi runcit merujuk kepada mana-mana transaksi runcit (transaksi tempatan atau luar negara dan transaksi dalam talian) diurusniaga sepanjang Tempoh Kempen. 5. Tidak sah untuk transaksi bagi pendahuluan tunai (cash advance), pindahan baki (balance transfer), ansuran yang belum dibil di bawah EzyPay/EzyPay Plus, caj kewangan (finance charges), caj pembayaran lewat (late payment charge), bayaran tahunan (annual fees), Yuran Ganjaran Keahlian (Membership Rewards SM fee), yuran turbo (turbo fee) dan/atau mana-mana yuran/caj. 6. Semua kelayakan transaksi runcit ke atas Kad Kredit Emas KrisFlyer American Express oleh kedua-dua ahli Kad Utama dan ahli Kad Tambahan akan diambil kira dan dicampur dalam kelayakan transaksi runcit sepanjang Tempoh Perbelanjaan. 7. Kad Tambahan tidak layak untuk memenangi sebarang Ganjaran. 6

7 8. Semua ahli Kad Utama yang berjaya mesti mempunyai rekod yang baik semasa Tempoh Kempen untuk dilayakkan menerima Ganjaran. 9. Ahli kad yang Berjaya ( Winners ) akan diberitahu melalui e-mel atau mana-mana kaedah komunikasi lain yang ditentukan oleh Maybank mengikut budi bicara mutlak dan tunggal dalam tempoh 4 hingga 6 minggu selepas Kempen berakhir. 10. Ganjaran adalah tertakluk kepada ketersediaan daripada pembekal. Sekiranya pembekal tidak dapat membekalkan model yang sama kepada pihak Maybank atas sebab-sebab tertentu termasuklah (tetapi tidak terhad kepada) pihak pengilang menarik balik model tertentu atau kerosakan/ kehilangan/ kecurian semasa penyimpanan dann penghantaran, Maybank berhak mengikut budi bicara mutlaknya untuk menggantikan dengan produk lain dengan nilai runcit yang sama dalam tempoh 21 hari notis terlebih dahulu. 11. Ganjaran tidak termasuk sebarang aksesori atau barang yang ditunjukkan dalam mana-mana iklan atuapun bahan-bahan promosi kerana ia adalah untuk ilustrasi sahaja. 12. Semua Ganjaran diberikan dalam keadaan sedia ada. Ganjaran tidak boleh ditukar dengan tunai atau alternatif lain sebagai Ganjaran. Maybank mempunyai hak untuk menukar atau menyediakan ganjaran alternatif yang mempunyai nilai yang sama atau mengikut spesifikasi Maybank dengan memberikan 21 hari notis. 13. Maybank tidak akan bertanggungjawab ke atas atau diwajibkan untuk mengenal atau menggantikan mana-mana Ganjaran yang rosak, hilang atau dicuri di mana seperti kecacatan, kehilangan atau kerosakan Ganjaran yang berkenaan bukan disebabkan oleh kesalahan dan/ atau kecuaian Maybank. 14. Maybank tidak akan bertanggungjawab bagi apa-apa kecacatan atau apa-apa kerugian atau kerosakan lain yang mungkin dialami berkaitan dengan mana-mana Ganjaran. Apa-apa pertikaian berhubung dengan jaminan atau kualiti apa-apa Ganjaran atau mana-mana terma dan syarat berkenaan hendaklah diselesaikan secara langsung antara Peserta Kad Utama yang berjaya dan pembekal yang berkenaan. Maybank tidak akan bertanggungjawab untuk menyelesaikan apa-apa pertikaian dan Peserta Kad Utama yang berjaya hendaklah berhubung secara langsung dengan pembekal yang berkenaan dan bukan Maybank dalam hal ini. Umum 1. Dengan menyertai kempen ini, semua ahli kad : a) Bersetuju untuk terikat dengan terma dan syarat yang ditetapkan b) Bersetuju bahawa semua rekod transaksi di dalam atau di luar Malaysia akan direkodkan oleh sistem Maybank sepanjang tempoh kempen dan senarai akhir ahli kad yang berjaya untuk ganjaran adalah muktamad. 7

8 c) Bersetuju bahawa keputusan Maybank terhadap semua perkara yang berhubung dengan kempen adalah muktamad dan tiada surat lanjutan dan/atau sebarang pertikaian akan dilayan. d) Bersetuju untuk melayari laman web Maybank di atau untuk melihat terma dan syarat dan untuk memastikan kalau terdapat apa-apa perubahan atau perbezaan yang dibuat terhadap terma dan syarat. e) Memberi persetujuan kepada Maybank untuk mendedahkan maklumat ahli kad kepada wakil yang dilantik oleh Maybank untuk tujuan pelaksanaan kempen tersebut dan penghantaran Ganjaran. Maybank memberi jaminan bahawa pendedahan maklumat kepada pihak ketiga yang dilantik sebagai wakil seharusnya terhad kepada nama ahli kad yang berjaya, alamat dan nombor telefon dan hanya digunakan untuk tujuan Kempen tersebut. 2. Akaun ahli kad yang layak mestilah sah dan aktif, dan mesti tidak boleh memungkiri mana-mana terma dan syarat kempen ini dan/atau perjanjian ahli kad untuk pemberian ganjaran. 3. Maybank mempunyai hak : a) Untuk membatalkan mana-mana ahli kad yang tidak layak secara mutlak dan mengikut pertimbangan daripada menyertai Kempen ini. b) Untuk mengganti ganjaran dengan barang lain yang mempunyai nilai yang sama secara mutlak dengan memberikan notis 21 hari. c) Untuk menambah, memadamkan, menangguhkan atau membuat pindaan terhadap terma dan syarat untuk kempen ini, secara penuh atau sebahagian dan mempunyai hak untuk menamatkan Kempen ini secara mutlak dengan memaparkannya di laman web atau mana-mana kaedah lain yang dirasakan sesuai dengan memberikan notis 21 hari sebelum pelaksanaan kepada ahli kad seperti penambahan, pemadaman, penggantungan, pemindahan atau penamatan terhadap terma dan syarat. 4. Ahli kad tidak layak untuk menuntut sebarang ganti rugi terhadap Maybank untuk apa-apa kehilangan atau kerugian yang ditanggung atau disebabkan oleh ahli kad samada secara langsung atau tidak langsung untuk tindakan pemindahan, pembatalan, penamatan atau penggantungan Kempen tersebut. 5. Terma dan syarat Kempen ini akan ditadbir dan ditafsirkan mengikut undang-undang Malaysia. 8

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