# Financial Literacy Survey

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3 Topline Report Financial Literacy Survey Prepared by Princeton Survey Research Associates International for the National Foundation for Credit Counseling n = 1003 adults 18 and older Field Dates: Margin of Error = ±3% for results based on full sample Q1. Which of the following best describes how you manage your money? I have a budget and keep close track of how much I spend on such things as food, housing 39% and entertainment I have a somewhat good idea about how much I spend on such things as food, housing and entertainment, but I don t keep strict track of my spending on these things I don t have a good idea how much I spend on such things as food, housing and entertainment, but I keep track of my overall spending and try to stay within certain limits that I ve set for myself I don t have a good idea how much I spend on such things as food, housing and entertainment, and I often don t keep track of my overall spending 36% 15% 7% Don't know 2% Q2. Just so we know which questions to ask, can you tell me how many people, including yourself, live in your household? 1 18% 2 33% 3 18% 4 17% 5 10% 6 3% 7 1% 8 * 9 * 12 * 15 * Don't know - 3

4 Q3. How would you describe how things are run in your household? Based on respondents with more than one person in the household UNWEIGHTED BASE 794 WEIGHTED BASE 822 I am usually the person who makes the financial decisions including 22% how money is spent in my household I share in making financial decisions including how money is spent 66% in my household I am not involved at all in any financial decisions including how money 11% is spent in my household Don't know 1% Q4. Do you have one or more credit cards? Yes 66% No 33% Don't know * Q5. Now thinking about the credit card you use most often, do you usually pay the full amount due every month, pay less than the full amount but more than the minimum amount, pay the minimum amount, pay less than the minimum amount, or are there times when you can t make a payment? Based on respondents who have one or more credit cards UNWEIGHTED BASE 721 WEIGHTED BASE 665 Pay the full amount 59% Pay less than full amount but more than minimum 32% Pay the minimum amount 5% Pay less than the minimum amount * Sometimes can t make a payment 1% Don't know 2% Q6. To the best of your knowledge, what is the interest rate on the credit card you use most often less than 10%, 10% to less than 15%, 15% to less than 20%, more than 20%, or aren't you sure? Based on respondents who have one or more credit cards UNWEIGHTED BASE 721 WEIGHTED BASE 665 Less than 10% 30% 10% to less than 15% 19% 15% to less than 20% 14% More than 20% 7% Don't know 29% 4

5 Q7. Do you currently own your home? Yes 66% No 34% Don't know * Q8. Here are some reasons people give for why they do not own a home. Which of the following best describes your situation? Based on respondents who do not own a home UNWEIGHTED BASE 245 WEIGHTED BASE 336 I don t think that I can afford a home 27% Owning a home doesn t fit my current lifestyle 19% I am in the process of saving for a home 24% I don t know enough about owning a home to consider it 18% Other (SPECIFY) 5% Don't know 4% Refused 2% Q9. Do you currently have a home mortgage of any type? Based on respondents who own a home UNWEIGHTED BASE 753 WEIGHTED BASE 659 Yes 53% No 46% Don't know * Q10. Thinking now about your primary or main mortgage, do you know if it is a fixed rate mortgage, an adjustable rate mortgage, an interest only mortgage, a reverse mortgage, or something else? Based on respondents who own a home and have a mortgage UNWEIGHTED BASE 377 WEIGHTED BASE 352 Fixed rate 84% Adjustable rate 7% Interest only 3% Reverse mortgage * Something else (SPECIFY) 1% Don't know 4% Refused - 5

6 Q11. To the best of your knowledge, is the interest rate on your mortgage less than 6%, 6% to less than 8%, 8% to less than 10%, 10% to less than 12%, more than 12%, or don't you know? Based on respondents who own a home and have a mortgage UNWEIGHTED BASE 377 WEIGHTED BASE 352 Less than 6% 47% 6% to less than 8% 41% 8% to less than 10% 5% 10% to less than 12% * More than 12% * Don't know 5% Q12. Have you ever ordered a copy of your credit report? Yes 49% No 51% Don't know * Q13. On average, do you order a copy of your credit report...? Based on respondents who have ordered a credit report UNWEIGHTED BASE 501 WEIGHTED BASE 491 Every year or more often 38% Every couple years 25% Every 5 to 10 years 9% Only one time so far 25% Don't know 1% Q14. In general, how well do you understand the information provided in your credit report very well, somewhat well, not too well, or not well at all? Based on respondents who have ordered a credit report UNWEIGHTED BASE 501 WEIGHTED BASE 491 Very well 63% Somewhat well 29% Not too well 4% Not well at all 3% Don't know 1% Q15. Did you know that you can get a free copy of your credit report every year? Yes 71% No 28% Don't know 1% 6

10 Q27. If you needed advice about your finances, who would you turn to first? Spouse 17% Parent 14% Other relative 12% Girlfriend/boyfriend 1% Friend 6% Independent financial advisor/financial planner 13% Credit union 1% Banker 6% Broker 2% Credit counselor 1% Employee assisted program (workshop or program at work) * Bankruptcy lawyer * Social Services - Legal Aide 1% Community-based organization * Accountant, CPA or bookkeeper 3% Self-help book * Self-help expert or self-help personality 1% Self-help website 1% Church or spiritual leader 1% Myself/No one else 2% Other (SPECIFY) 1% Don't know 12% Refused 3% Q27A. Who would you turn to second? Based on those who gave a valid response to Q27 UNWEIGHTED BASE 855 WEIGHTED BASE 857 Spouse 8% Parent 10% Other relative 18% Girlfriend/boyfriend 1% Friend 10% Independent financial advisor/financial planner 10% Credit union 2% Banker 9% Broker 1% Credit counselor 2% Employee assisted program (workshop or program at work) * Bankruptcy lawyer * Social Services * Legal Aide 1% Community-based organization - Accountant, CPA or bookkeeper 2% Self-help book 1% Self-help expert or self-help personality * Self-help website * Church or spiritual leader * Myself/No one else 1% Other (SPECIFY) 1% Don't know 20% Refused 3% 10

11 Q28. Thinking now about people who provide financial advice on a professional level as part of their job, where would you go to get low-cost, reputable assistance? Financial advisor or planner 19% Credit union 10% Bank or banker 18% Accountant, CPA or Bookkeeper 5% Credit Counselor 3% Bankruptcy lawyer 1% Employee Assisted Program (workshop or program at work) 2% Someone else (SPECIFY) 6% Don't know 32% Refused 3% Q29. How familiar, if at all, are you with the National Foundation for Credit Counseling, also known as NFCC very familiar, somewhat familiar, not too familiar, or not familiar at all? Very familiar 3% Somewhat familiar 12% Not too familiar 16% Not familiar at all 68% Don't know 2% Q30. And how familiar, if at all, are you with Consumer Credit Counseling Services, also known as CCCS very familiar, somewhat familiar, not too familiar, or not familiar at all? Very familiar 5% Somewhat familiar 20% Not too familiar 16% Not familiar at all 58% Don't know 1% Q31. Suppose you planned to learn more about financial issues through a class or seminar in your community. Generally speaking, what would be the most convenient time for you would it be during the week or on the weekend? During the week 41% Weekend 36% Don't know 13% Refused 11% 11

12 Q32. And what would be the most convenient time of day morning, afternoon, or evening? Based on those who gave a valid response to Q31 UNWEIGHTED BASE 721 WEIGHTED BASE 764 Morning 28% Afternoon 29% Evening 39% Don't know 3% Q33. What type of approach would be the most useful if you wanted to learn more about financial issues? Would it be a traditional classroom or seminar, through a game, a one-on-one session, an interactive Internet lesson, by telephone, or some other approach? Traditional classroom or seminar setting 32% Game 2% One-on-one session 28% Interactive Internet lesson 13% Telephone 5% Other approach (SPECIFY) 2% Don't know 11% Refused 6% Q34. Some organizations offer incentives to encourage people to participate in their programs, such as gift cards to popular stores or money towards opening a savings account. How much would this motivate you to participate in a class or seminar about financial issues to a great extent, moderate extent, small extent, or not at all? Great extent 9% Moderate extent 20% Small extent 19% Not at all 47% Don't know 3% Refused 2% Q35. Here are some specific things organizations could offer to encourage people to participate in seminars or classes about financial issues. Which of the following items, if any, would you be most interested in? Based on respondents interested in incentives to a great, moderate or small extent UNWEIGHTED BASE 434 WEIGHTED BASE 486 A free savings or checking account 17% A reduced interest rate for a loan 13% A reduced insurance rate for your car or home 22% A reduced interest rate on a credit card 16% Reduced points on a home mortgage 18% None 8% Other (SPECIFY) 1% Don't know 5% 12

14 D3. How old were you at your last birthday? % % % 65 or older 16% Don t know 1% Refused 6% D4. What is the highest level of education that you have completed? None, or grade 1-8 4% High school incomplete 10% High school graduate 32% Technical, trade or vocational school AFTER high school 3% Some college, no 4-year degree 22% College graduate 17% Post-grad training or professional schooling after college 10% Don t know * D5. Are you currently married, living with a partner, widowed, divorced, separated, or have you never been married? Married 55% Living with a partner 7% Widowed 8% Divorced 9% Separated 3% Never been married 17% Don t know - D6. Are you yourself of Latino or Hispanic origin or descent, such as Mexican, Puerto Rican, Cuban, or some other Latin American background? Yes 11% No 87% Don t know 1% 14

15 D7. What is your race? Are you white, black or African American, Asian, American Indian or Alaska Native, or Native Hawaiian or other Pacific Islander? White 76% African American/Black 11% Asian 2% American Indian or Alaska Native 1% Native Hawaiian or other Pacific Islander 1% Other (SPECIFY) 4% Mixed race 2% Don't know 1% Refused 2% D8. Last year, that is in 2006, approximately what was your total income from all sources, before taxes? Was it under \$40,000 or \$40,000 or more? Under \$40,000 39% \$40,000 or more 40% Don t know 5% Refused 15% D9. Now, just stop me when I get to the right category. Was your income...? Based on respondents with incomes under \$40,000 UNWEIGHTED BASE 350 WEIGHTED BASE 394 Less than \$10,000 21% \$10,000 to under \$20,000 20% \$20,000 to under \$30,000 26% \$30,000 to under \$40,000 24% Don t know 5% Refused 4% D10. Now, just stop me when I get to the right category. Was your income...? Based on respondents with incomes over \$40,000 UNWEIGHTED BASE 438 WEIGHTED BASE 402 \$40,000 to under \$60,000 32% \$60,000 to under \$80,000 21% \$80,000 to under \$100,000 14% \$100,000 to under \$150,000 14% \$150,000 or more 7% Don t know 2% Refused 9% Community type Urban 34% Suburban 47% Rural 19% 15

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