Integrated RIA Platform

Transcription

1 Integrated RIA Platform

2 Tamarac Advisor Xi A recent Aite Group study has shown that firms using an integrated technology platform like Advisor Xi on average manage twice the assets, produce $100,000 more in revenue, and their advisors earn 20 percent more in annual income compared to firms with no integration. Advisor Xi is an integrated web-based platform designed specifically to address the needs of today s independent registered investment advisor (RIA). Advisor Xi deeply integrates leading portfolio management, performance reporting, billing, rebalancing, and trading software with an online client portal and an enterprise-level CRM. While components of Advisor Xi may be purchased separately, the complete solution delivers dramatic gains in efficiency, client satisfaction, compliance, and overall profitability. Advisor Xi uniquely integrates: Advisor View TM An elegant portfolio management and performance reporting application, offering portfolio analysis, personal dashboards, customizable PDF reports, and powerful billing capabilities. The included client portal engages clients online by dynamically presenting portfolio performance and by providing a platform for secure document exchanges and online communications. Advisor Rebalancing The industry s leading premium rebalancing application, offering advanced model portfolio management, monitoring, rebalancing, trading, real-time pricing, and post-trade reconciliation. Rebalance thousands of accounts and households in minutes. Advisor CRM Our client relationship management solution for investment advisors, and a central integration point for the Advisor Xi suite. Accessible via the web and integrated with Microsoft Outlook, built on the trusted Microsoft Dynamics CRM platform, and designed around an advisor s client lifecycle. Gain deep business insights with included business intelligence reports. Integrates information and functionality with Advisor View, Advisor Rebalancing, and a growing list of third party applications. Outsourced Portfolio Accounting Services Free your staff from daily reconciliation and cost basis calculations and let Tamarac Advisor Services take on the detail work. Reconciled accounting data is seamlessly shared across the Advisor Xi suite, allowing your staff to focus on client-facing and revenue-generating activities, armed with up-to-date information. Third Party Integrations Advisor Xi is deeply integrated with other leading financial software applications in areas such as documentation management, financial planning, account aggregation, electronic form submission, and more. Custodial Platforms Advisor Xi supports financial accounts held at most custodians. In addition, Tamarac is developing deep integrations with custodial platforms to provide real-time data and straight-through processing of trades. Custodial platforms include Schwab Intelligent Integration, Pershing NetX360, and TD Ameritrade Veo with more platforms being added.

3 Integrated RIA Platform Client Portal Advisor ViewTM Performance reporting Portfolio analytics Client communications Composite reporting Billing Document vault Third Party Integrations Financial planning Document management Electronic form submission Electronic signature Account aggregation Advisor Rebalancing Model management Portfolio monitoring Tax loss harvesting Rebalancing Trade automation Advisor CRM Operations automation Business development Client onboarding Client management Business intelligence Advisor Services Outsourced Portfolio Accounting Services Custodial Platform Integrations

4 Advisor View Portfolio management and performance reporting Today, advisors want a complete picture of their entire book of business. The powerful reporting capabilities of Advisor View show the full view of your assets under management, so you can make the most informed decisions and meet the individual needs of each client. Advisor View delivers powerful portfolio analysis, flexible reporting, and extensive billing capabilities. It also produces professional client-facing PDF reports that you can customize at any time and share with your clients via the included client portal. Empowered staff Whatever your goals, Advisor View provides powerful insights into your client portfolios. Each team member can define a custom reporting dashboard and view dynamic reports by advisor, household, firm, or any custom grouping to best support how you service your clients. Easily edit and run dynamic reports and drill down to actionable account details. Advisor View calculates daily intervals, giving you the flexibility to view information for any date range. Individualized performance reports No two investors are exactly alike. Advisor View helps you paint a complete financial picture for each of your clients and deliver it in a way that s easy to understand. The report designer puts you in control with a wide range of customization possibilities. Choose from the extensive library of included report templates and designs, select your report data, and add your own custom cover and header/ footer graphics to support your firm s brand. Insert custom letters and other content that can be specific to each client using the included document assembly feature. Run PDF reports at any time and deliver them securely to your clients for printing or online viewing using the integrated client portal. Customizable PDF performance reports

5 Clear and timely communications Communication is essential in all aspects of your business. With Advisor View, you can manage your client communications and document exchange with the integrated online client portal. Post documents and messages to your clients and give them a platform for corresponding and sending documents back to you all in a secure platform that maintains a historical record. Brand the client portal with your company logo and give clients secure access from your website, specifying how each client s portfolio dashboard is presented and which reports and information each client can access. Use the single sign-on functionality to integrate the client portal with your existing website so that when your client signs into your website, he or she will be authenticated in Advisor View as well. Integrated and accessible Take advantage of the time savings that deep integration delivers. The Advisor View reporting functionality is accessible directly from within Advisor CRM contextually supporting the account and household levels. Leverage the powerful automated workflow capabilities of Advisor CRM to streamline the production of reports for your period-end reporting cycle. Advisor View also integrates with a growing list of custodial platforms, such as Schwab Intelligent Integration, Pershing NetX 360, and TD Ameritrade Veo for real-time access to custodial data. As part of our custodian agnostic solution, Advisor View reports on accounts from most custodians. Client portal mobile app Engage your clients with an ipad app. We ll give the app your logo and a color theme that matches your firm s brand and upload it to the Apple Store for you. Direct your clients to download your ipad app and deliver an engaging mobile experience that includes interactive performance reports, a document vault for PDF reports, videos, and other custom content from your firm. The next generation of investors demands mobility. Deliver it to them in an elegant ipad application that sets your firm apart from the competition. Despite having virtually identically sized teams, practices with some technology integration produce an average of US $100,000 more revenue annually. * * Aite Group. (2013). RIA Productivity and Profitability: Integration Pays.

6 Advisor View (continued) Powerful composite reporting Today, more and more investors are asking for transparency into performance reporting. That s why many firms are making their reporting practices compliant with Global Investment Performance Standards (GIPS). With Advisor View, you can create composites that follow GIPS standards. Create complex searches using integrated data from Advisor View and Advisor Rebalancing to identify accounts and automatically add them to a composite. Manually include or exclude accounts from a composite. Quickly and easily import your existing historical time series data that ties seamlessly with returns calculated by Advisor View. Risk analysis From risk analysis to portfolio analysis, Advisor View has you covered. Chart risk-adjusted comparisons to benchmarks and indexes for your client portfolios. Customize reports with relative statistics and portfolio metrics to better manage risk-adjusted returns. Report options include standard deviation, Sharpe ratio, alpha, beta, upside/downside capture, information ratio, and more. Alternative investment monitoring In today s volatile market, investors are more heavily exploring alternative investments such as private equity, limited partnerships, and real estate. As an advisor, it s important to track and accurately report this information to your clients so that they can properly view all their investments in a consolidated report. You can create, maintain, and track alternative investments as IRR or TWR directly within Advisor View. Flag alternative investments as having committed capital structure and monitor call dates, call amounts, funding accounts, and the vintage year of the investment and Advisor View will alert you to any upcoming capital call dates. Detailed reports drill down to security level performance and calculate daily intervals

7 Complex billing scenario automation Advisor View streamlines your billing process and delivers an array of customizable billing options, so you can bill clients based on their preferences. Average daily balance billing Instead of using the beginning or ending market value of a security to determine the rate schedule to apply, Advisor View can use the average daily value of the portfolio to determine the appropriate fee. Unlimited rate tiers Create an unlimited number of rate tiers. Fees can be based on the value of the total portfolio, asset classes, sectors, subsectors, or security types. On-demand billing Run billing statements during the billing cycle to recognize fees for new accounts, closed accounts, or projected revenue. Multi-level control Apply discounts at the account, billing definition, or billing group level. Online billing statements Quickly post personalized billing statements to the client portal for online viewing. Reconciliation Manually or automatically reconcile payments for your services. You can mark payments as unpaid, paid, or partially paid and run reconciliation reports to track your outstanding fees. Advisors at firms that have some integration earn approximately 20% more in annual income. * * Aite Group. (2013). RIA Productivity and Profitability: Integration Pays.

8 Advisor Rebalancing The industry s leading premium rebalancing application Efficient portfolio management begins with disciplined and flexible portfolio construction. Whether you re using a passive or active management strategy, Advisor Rebalancing dramatically abbreviates the trading process while adhering to your investment strategies, custom account settings, restrictions, and tax sensitivity. Advisor Rebalancing delivers much more than portfolio rebalancing. Automate your model portfolio construction and management, monitor your accounts for trading triggers, make tactical trades, execute your trades directly with your broker, and reconcile trades from the previous day with the click of a button. Some top features of Advisor Rebalancing include: Model portfolio construction Extensive modeling capabilities enable efficient management across thousands of investors that have different goals, risk tolerances, and investment objectives. Daily portfolio monitoring Instantly look across all accounts and households for any custom criteria such as accounts that have drifted outside their target allocation, accounts that are holding too little cash, and accounts that are holding unrealized gains and losses. Rebalancing Rebalance thousands of accounts and households in minutes. Take advantage of an always on rebalancing method and rebalance accounts as they meet your requirements. Cash management Extensive cash management functionality and cash reserve tolerance bands make it easy to maintain proper cash reserves for each client s unique needs while adhering to the model, account restrictions, and tax sensitivity. Trading notes Recommended trade reports provide detailed breakouts of underlying accounts and reasons for trades. Trade recommendations are easy to edit, and you can add new trades or place trades on hold for later execution. All trades are saved for audit purposes. Tax management and tax loss harvesting Automate different loss harvesting strategies at the individual security level or across the entire account. Reinvestment of cash generated from harvesting activities is also automated so that the account can stay fully invested while taking the benefits of the tax loss opportunity. Real-time pricing Calculate trades with real-time pricing for U.S. equities and ETFs listed on U.S. stock exchanges, including NASDAQ, NYSE, NYSE Alternext, and over-the-counter exchanges. Trade reconciliation Automate the review process of logged trades against executed trades from your custodian with the click of a button, fulfilling your SEC mandated obligation. Straight-through processing Execute equity and ETF trades directly from Advisor Rebalancing using FIX connectivity. Streamline your trading workflows by routing and tracking trades from creation through settlement. Integration and accessibility Gain efficiency with Advisor Xi integration. Advisor Rebalancing is available directly from Advisor CRM at the account or household level. Rebalance accounts, set up cash reserves, view account settings, and more directly within Advisor CRM.

9 Monitor thousands of accounts for trading triggers Complex model management made easy with intuitive functionality and visual diagrams Practices with some level of technology integration have, on average, more than double the amount of client assets. * * Aite Group. (2013). RIA Productivity and Profitability: Integration Pays.

10 Advisor CRM Client relationship management for investment advisors In a socially connected world, it has never been more important for advisors to deliver differentiated client experiences. Advisor CRM helps advisors do just that. With a user experience that is simple and intuitive, actionable intelligence at their fingertips, and an easy connection to people, Advisor CRM makes work personal by enabling your staff to provide a superior level of service. Advisor CRM is a web-based client relationship management system designed specifically for independent advisors and built on the trusted Microsoft Dynamics CRM platform. Advisor CRM is designed to work with Microsoft Outlook, and its interface is modeled after familiar Microsoft Office applications so your staff will have an easy time adopting it. And because it s built in the cloud, Advisor CRM can be accessed from anywhere via an Internet connection using a computer or mobile device. Deep and meaningful integration Take advantage of the time savings and operational efficiencies that an integrated platform delivers. Advisor CRM seamlessly integrates information and functionality from Advisor View, Advisor Rebalancing, and a growing list of third party applications, such as ByAllAccounts, Laserfiche, MoneyGuidePro, and more. From a client s financial account or household record in Advisor CRM, you can access performance reporting functionality from Advisor View. For each client, you can modify portfolio rebalancing settings and rebalance an account or household directly from within Advisor CRM. Eliminate duplicate data entry - Advisor CRM provides a single place to maintain shared data across multiple systems. Information entered in Advisor CRM is automatically updated in other applications that share the same data. For example, changing a client address in Advisor CRM will automatically update Advisor View the portfolio management system with the updated information. Powerful business intelligence reporting Gain deep insights with unique business intelligence reports. Because Advisor CRM is integrated with a wide range of data sources including the portfolio management system, the client portal, custodial platforms, and Advisor Rebalancing, it can deliver key analytics without the need for manual intervention. As a result, Advisor CRM offers actionable business intelligence reports that automatically pull data from multiple integrated systems. Use business intelligence reports to track business development progress vs. a target, prepare for client meetings, monitor your key centers of influence for referrals, and much more. As a best practice, firms should track the worth of their business well in advance of succession planning so decisions can be made to boost the overall valuation of the business. To aid advisors in this process, we ve created the Firm Valuation Profile report. The Firm Valuation Profile report shows you the top 10 metrics for determining the valuation of your business, such as the total number of clients, average client age, and average revenue. Advisor CRM then runs the metrics through extensive analysis to show you how your firm measures up in the areas Tamarac has identified for increasing business valuation. Configured for your business From business development to onboarding a new client, ongoing relationship and wealth management, and even account closing, Advisor CRM adds automation, transparency, and scalability to your daily operations. Advisor CRM offers standard pre-packaged workflows that are modeled after the operational best practices Tamarac has learned from working with hundreds of advisory firms to drive efficiencies through software automation. As part of the implementation process, Tamarac consultants work with your firm to configure workflows, reports, dashboards, and client filters to match how you run your business.

11 Advisor CRM on the go Mobile applications keep advisors connected to data, team members, and clients. With access to your CRM solution on your Windows 8 tablet, ipad, and mobile phone, you have the tools you need to deliver the best service possible. Advisor CRM helps you stay connected and productive wherever you are. Use your ipad or mobile device to stay up to date with your client info even when you re on the go. Arrive prepared for every meeting, and update your notes, tasks, contacts, accounts, and leads while the details are still fresh in your mind. Scalable Built on the proven Microsoft Dynamics platform, Advisor CRM will scale to meet the needs of any RIA. You will have peace of mind knowing that your CRM will support your firm s growth for generations. Automated Workflows Opening a Financial Account Closing a Financial Account Updating a Beneficiary Sending the Annual ADV Preparing for a Review Meeting Completing the Reporting Cycle Sending the Annual Privacy Policy The business intelligence dashboard provides a snapshot of your key business intelligence data Business Intelligence Reports Firm Valuation All Activities Client Profile COI Profile Revenue vs. Target RMD Planning Tracking Business Development Leads The Firm Valuation report drives executive decisions to increase the valuation of your firm before it s time for succession planning

12 We started using Advisor Xi in January of 2010, and hoped that Tamarac would provide us with the operational framework necessary to achieve profitable growth and superior client service. We started small but wanted to have the tools and processes necessary to build and grow our firm around superior client service, effective wealth management, and compliance oversight. Our belief was that we could differentiate our value proposition by using superior technology like Tamarac to drive our growth. Nearly three years later, our firm has grown by close to 400 percent. Surprisingly, we have only had to increase our staffing by 20 percent as Tamarac Advisor Xi has allowed us to take advantage of many economies of scale. By using an integrated wealth management system, the efficiencies of operations and growth have been remarkable and true to the promises made at startup. Stan Lochrie, AIFA, President/CEO, Etesian Wealth Advisors Inc.

13 Advisor Services Outsourced portfolio accounting services Hand off your regular back-office processes to Tamarac Advisor Services and experience dramatic time and resource savings that can be reapplied to revenue generating activities like building client relationships and bringing on more assets. Before you arrive in the office each morning, your Tamarac Advisor Services team will download, post, and reconcile positions from your custodians and import your accounts, account holdings, and trade data into Advisor Xi. All reconciled data is integrated into the various Advisor Xi systems, so you can simply sign in and start working with the most current financial information. Run reports in Advisor View, monitor and trade accounts in Advisor Rebalancing, and access current account and household information in Advisor CRM all while working with current and accurate data provided daily by Tamarac Advisor Services. With Advisor Services working to reconcile, update, and audit your data daily, your firm is always prepared for quarter-end or any other reporting period your firm defines. Outsourced services can include: Daily position reconciliation Daily data audits Cost basis reconciliation Account aggregation Compliance reporting Billing and administration Daily system uploads Graphic design support for PDF report branding Staff at firms that boast some level of integration spend 32% less time on operations processes than their peers, despite having similar team sizes. * Aite Group. (2013). RIA Productivity and Profitability: Integration Pays.

14 Best-in-Class Support Implementation, training, and ongoing support Tamarac customer support is the best in the business. Highly trained and professional, our support team won t be satisfied until your problem is solved or your question is answered. All of our customer support professionals have strong backgrounds in finance and have extensive training on all Tamarac products. You can get answers to your questions by phone, , or online at our Support & Training Center. The Tamarac Support & Training Center combines our extensive Help Centers for each product and training from Tamarac University in an easy-to-use interface. Find answers to commonly asked questions, watch videos from our comprehensive library of training videos, search our online knowledge base, and more. Proven implementation process Replacing manual processes with software automation represents a significant process change for any firm, and it offers opportunities for greater portfolio management efficiency by leveraging best practices learned from supporting thousands of advisors. As a client of Tamarac, you will embark on a proven and streamlined implementation process with the support of a highly experienced team that works with you every step of the way. Our implementation team takes the time to fully understand your portfolio and client management process, guides you through setup, and offers best practices along the way. Needs Analysis Setup Training Assisted Use Transition to Support Tamarac University When it comes to training, we don t believe it s enough for our clients to simply know how to use our software. We understand the degree of change management that occurs when implementing new technology and with that comes opportunities to follow the best practices of those who have gone before you. Whether it s increasing productivity, creating automated workflows, or designing a complex model, we want the process to be rewarding and meaningful. Tamarac University occurs monthly and trains your staff in our applications using your own data. At any time, your firm can send new and existing staff to any Tamarac University training. If you prefer to get up to speed on Tamarac products at your own pace, advisors can take advantage of the online training option. With online training, you gain access to all the same content and resources as those attending classroom sessions in person complete with online quizzes and interactive videos. These online lessons are a great way for new users to get complete product training or for experienced users to refresh their knowledge of any part of the Advisor Xi system. Advisor Summit Tamarac hosts an annual RIA conference, which offers a wide selection of tracks - from advanced learning of our products to best practices in practice management. At this three day event, advisors learn about the benefits of Tamarac s breakthrough innovations and technology while interacting with hundreds of advisors from around the country.

15 Our relationship with Tamarac is truly a partnership. The fully integrated suite enables us to bring all of our resources into focus at any moment, and make the client feel like they are our only client. We are not aware of another system that comes even close to enriching our client experience like Tamarac. With Advisor Xi, we feel we could double or triple our practice without missing a beat and, more importantly, without any dilution to the client experience. Mark Choate, Principal, Malaga Cove Capital LLC

16 Whether you re an advisor managing less than $20 million or more than $10 billion, a tax-focused asset allocator, or an event-driven stock selector, the Advisor Xi suite will deliver measurable improvements in your overall operational efficiency, accuracy, and profitability sales@tamaracinc.com 701 Fifth Ave 14th floor Seattle, WA 98104