Pivotal CRM for Small and Mid-Sized Business. Big Benefits. Small Price.

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Pivotal CRM for Small and Mid-Sized Business. Big Benefits. Small Price."

Transcription

1 Pivotal CRM for Small and Mid-Sized Business Big Benefits. Small Price.

2 Before Pivotal CRM, we were like an eight-cylinder car that was operating on only two cylinders. When we jumped into Pivotal CRM, there was an immediate impact and we became more effective. Bill Kale l Director of IS l Sage Products 2

3 Big Businesses Aren t the Only Ones with Big Needs Pivotal CRM for SMB: Bigger CRM for Smaller Businesses To grow your business, you need a customer relationship management (CRM) solution that provides a complete view of your customers across sales, marketing, and customer service, so your teams can collaborate, win new business, build a loyal customer base, and respond effectively to new opportunities. Unfortunately, CRM software tends to fall into two main categories: big CRM for big enterprises complex software that takes months (and sometimes millions) to implement and small CRM for smaller businesses simpler, packaged CRM that can get up and running quickly at a cost and level of effort smaller businesses can manage. One problem: Just because a business is smaller, it doesn t mean its CRM needs are. Many small and midsized businesses select a packaged small-business CRM system because it s easy and affordable, only to find themselves held back by its limitations: fewer features, less flexibility, clumsy user interfaces, weak marketing automation the list goes on. They outgrow these overly simple systems but can t afford to move up to enterprise CRM, so they find themselves stuck in the middle and forced to settle for less than they need. Finally, there s a true alternative for small and mid-sized businesses: a robust, full-featured CRM system with enterprise-class features, without the need for an enterprise-sized budget or resources to implement and maintain. Allow us to introduce you to Pivotal CRM for Small and Mid-Sized Business (SMB). Pivotal CRM for SMB is an award-winning Microsoftbased customer relationship management solution, offering all the features of enterprise-class CRM, but designed and priced for easy, affordable roll-out and maintenance by small and mid-sized businesses. You get the rich feature sets offered by the big guys, but without the big price tag or the complex, expensive implementation process and maintenance effort. With comprehensive tools for marketing automation, sales force automation, and customer service, Pivotal CRM for SMB supports all of your company s customer-facing processes and gives you the power to centralize all customer information and collaborate effectively across departments. No more spreadsheets, data hunts, and duplication of effort! It s full-featured CRM, right-sized for SMBs that don t want to settle for less. Pivotal CRM for Small & Mid-Sized Business page 3

4 Microsoft-Based CRM Means More Value for You Pivotal CRM for SMB is built on and integrated with the Microsoft technologies your company already uses, so it s easy to use and extends the value of your company s existing technology investments, lowering your total cost of ownership. Its foundation is the Microsoft.NET Framework, an industry-leading standard (so there s no need to find experts with obscure proprietary programming skills). It even comes with the Microsoft Visual Studio forms designer, a powerful graphical tool, built in, so forms can be configured and personalized without any programming at all. It also includes a powerful yet easy-to-use ToolKit based on Microsoft technology that you can use to configure and personalize the system to meet your unique needs in no time. Best of all, Pivotal CRM for SMB embeds Microsoft Outlook and Microsoft SharePoint right within the system and integrates seamlessly with the Microsoft Office tools your employees use today, which means users can work within the familiar tools they already use and avoid switching back and forth between systems: it s just one fluid user experience to move between Microsoft applications and Pivotal CRM for SMB. Your users can easily look up CRM data with a single right-click on a name or piece of information in their , Excel spreadsheet, Word document, or even PowerPoint presentation, making it a real timesaver and crowd-pleaser. Meanwhile, its use of leading content management system Microsoft SharePoint means documents can be stored wherever they re most valuable within the CRM system or workflows and shared easily with other parts of the organization. SharePoint also enables fluid collaboration and powers dashboard portals that dynamically push personalized alerts and data to users so they don t have to go looking for it! No other CRM system offers such a seamless, elegant experience combining CRM and Microsoft technologies. Even Microsoft thinks so: they awarded us Partner of the Year Award for Information Worker Solutions Office Deployment based on the exceptional value this provides to users of both product suites. 4

5 CRM Your Users Will Love No matter which CRM system you select, it s only valuable if users actually use it. That s why the true measurement of success is user adoption. Pivotal CRM for SMB has been designed from the ground up to be a system your users will love. It helps them do their jobs more effectively by keeping them organized and alerting them to relevant and timely information and action items, ensuring consistency and focus. Familiar Interface: Minimize the Learning Curve The Pivotal CRM interface and navigation is designed to closely mirror the Microsoft interface your users are already familiar with. Finding their way around and learning to use the tools is therefore fast, intuitive, and comfortable, cutting down on training time and costs. Task-Based Navigation: Get There Faster Full-featured CRM is important, but too many bells and whistles can make any system overwhelming. Pivotal CRM s task-based navigation presents handy one-click commands that change to match the page context as the user navigates the system, making it easy to beeline straight for the features you need. Integrated Tools: Create a True Hub Because Pivotal CRM is pre-integrated with the Microsoft tools your employees use every day, users can move seamlessly between systems and leverage rich CRM data within Microsoft applications, eliminating cumbersome application switching and increasing productivity. Embedded Processes: Mirror Your Workflows The inherent flexibility of Pivotal CRM enables you to reflect your company s workflows, standards, terminology, and data models, embedding your company s processes right there in the system and giving users a solution that works the way they do. By automating workflows, call plans, methodologies, and reminders, you can help your users be effortlessly consistent, organized, focused, and effective. Personalization: Make It Your Own Pivotal CRM is designed to be personlized to fit your company, user groups, and individual users. Every section, link, report, and label can be adjusted to match your company s processes and naming conventions. Users can configure their dashboard to show the information that is most relevant to them their key contacts, tasks, leads, calendar items, and more. The flexible SharePoint Web Parts structure allows a virtually limitless variety of components to be integrated into the user dashboard, including third-party applications and data feeds, making it the user s top destination for all the information they need. Pivotal CRM for Small & Mid-Sized Business page 5

6 Support Your Customer Experience From End to End To offer a fluid customer experience, you need an integrated solution that spans all of your customer-facing processes, from first marketing contact through the sales process to ongoing relationship management and service. The flexible Pivotal CRM for SMB suite enables you to deliver consistent, exceptional experiences of your design across the customer lifecycle, building trust and loyalty. It also gives you business insight and reporting capabilities that span the business, enabling you to make more informed decisions. Marketing Pivotal CRM for SMB offers an easy-to-use marketing solution that allows you to leverage the power of your CRM system to generate precisely segmented lists, create and send electronic communications, and monitor key campaign success metrics. Pivotal CRM for SMB gives users a range of message personalization and automation options, and templates can be set up to strengthen branding consistency and enable high-quality s to be created quickly and easily. and Print Campaign Creation and Execution List Management and Segmentation Bounce-Back Tracking and Management Personalization and Preference Management Budget Management and ROI Tracking And much more Sales Streamline and accelerate sales cycles with automated workflows that model your sales methodology. Pivotal CRM for SMB s sales force automation features are among the most flexible and powerful in the industry. Reduce administrative burden on salespeople to free up more selling time and keep them focused on success, while giving sales management the tools to effectively monitor and manage sales outcomes. Sales Activity Management Opportunity Management Multi-Channel Sales Integration Product Configuration Reporting And much more Customer Service Accelerate incident resolution and improve customer satisfaction by implementing efficient, repeatable customer-service processes. The Pivotal CRM for SMB suite includes a complete service automation solution that helps service representatives capture, manage, and resolve customer service and support requests quickly, while never losing sight of up-selling and cross-selling opportunities, enabling you to turn cost centers into profit centers. Service Request and Issue Management and Tracking SLA and Escalation Management Online Issue Resolution Time and Activity Tracking and Management Internal and External FAQ/Knowledgebase Management Product Registration and Contract Management And much more Additional Modules When you re ready to expand your CRM implementation, we have additional add-on modules and products for you to explore: Self-Service Customer Portal Mobile CRM Social CRM Partner Management Analytics Data Management And much more Territory Management Quote and Proposal Management Pipeline Management and Revenue Forecasting Team Selling 6

7 The Bottom Line: Exceptional Value and Flexibility CRM That Grows with You Enterprise-class CRM features with SMB-friendly pricing, ease of deployment, ease of use, and ease of maintenance: you won t find better software or value anywhere. Not only that, but you have your choice of two flexible pricing approaches to choose from: Standard Pricing Package Simple and Affordable Pricing from USD $750 per user First-year maintenance and support fee is included Monthly Pricing Package Strategic CRM at an Operational Price! Pricing from USD $39 per user per month Maintenance and support fee is included in price Pricing above applies for implementations of up to 40 users. Some restrictions and minimums apply. For full pricing details, please contact your Pivotal CRM Partner account manager. Pivotal CRM for SMB is designed to give you everything you need, with no hidden fees or surprises. First-year maintenance and support are included in our standard pricing package, and thereafter, ongoing maintenance and support are highly affordable from only $150 per user per year, while our monthly pricing package includes maintenance and support in the monthly fee. Pivotal CRM for SMB gives you a predictable total cost of ownership for a flexible, highquality CRM solution that offers everything you need. For many businesses, their current size is just a stepping stone on their way to bigger things. Effective CRM helps companies streamline and standardize processes, reach more prospective customers, deepen their customer relationships, and take their business to the next level. Unfortunately, some companies become victims of their own success: no sooner have they reaped the benefits of CRM than they ve outgrown it, and they then have to start the challenging process of moving up to enterprise CRM. With Pivotal CRM, this need never be the case. As a company grows, the system has the power and flexibility to grow with them, scaling to accommodate more users, locations, languages, currencies you name it. Its market-leading flexibility enables you to easily customize the system to accommodate increasingly complex processes and needs. You can even take advantage of the underlying Pivotal Platform to build out entirely new applications! When selecting a CRM system, most small and mid-sized businesses are looking for a solution that fits their current needs and budgets. An enterprise system is beyond their means and scope. With Pivotal CRM for SMB, you don t need multi-milliondollar budgets and staff to get rich, comprehensive CRM that supports your full customer relationship management needs: you get a user-friendly, fast-toinstall, easy-to-maintain CRM solution priced within your means and capable of supporting not just your immediate needs today, but your growth and evolution tomorrow. Pivotal CRM for Small & Mid-Sized Business page 7

8 Get Big CRM Benefits for a Small Price! Contact us today for more information about Pivotal CRM for SMB and how it can help your business excel. Learn more about Pivotal CRM at Copyright CDC Software All rights reserved. The CDC Software logo and Pivotal CRM logo are registered trademarks and/or trademarks of CDC Software.

2 I Pivotal CRM I CRM for Customer-Driven Companies. Bill Kale Director of IS, Sage Products

2 I Pivotal CRM I CRM for Customer-Driven Companies. Bill Kale Director of IS, Sage Products Before Pivotal CRM, we were like an eight-cylinder car that was operating on only two cylinders. When we jumped into Pivotal CRM, there was an immediate impact and we became more effective. Bill Kale Director

More information

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM I White Paper Enhance Your Business Relationships With Accelerate Your Performance With True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell him a new product.

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

Enhance Your. Business Relationships. SageCRM. with. www.sagesoftware.co.in

Enhance Your. Business Relationships. SageCRM. with. www.sagesoftware.co.in Enhance Your Business Relationships with SageCRM www.sagesoftware.co.in Accelerate Your Performance with True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell

More information

Sage CRM. Communicate, Collaborate, Compete with Sage CRM

Sage CRM. Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM FEATURES AT-A-GLANCE FOR ALL USERS Easy to use with fresh look and feel Fully customisable interactive dashboard End-user personalisation of interface

More information

Enhancing productivity, enabling. Success. Sage CRM

Enhancing productivity, enabling. Success. Sage CRM Enhancing productivity, enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial Sage CRM Sage CRM v7.1 Cloud sagecrm.com/trial Sage CRM provides your business with a complete view of prospect and customer interactions, enabling effective communication throughout the organisation.

More information

Enhancing productivity. Enabling success. Sage CRM

Enhancing productivity. Enabling success. Sage CRM Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Sage CRM Focused Sales Management

Sage CRM Focused Sales Management Sage CRM Focused Sales Management Equipping your sales team with the complete customer information and the necessary tools to enable them to do their job effectively is very important. Sage CRM empowers

More information

Customer Relationship Management

Customer Relationship Management It s about customers. M Microsoft Customer Relationship Management PUT YOUR CUSTOMERS AT THE CENTER OF YOUR BUSINESS Microsoft Customer Relationship Management THE GOAL: THE NEED: THE SOLUTION: Provide

More information

PIVOTAL CRM. CRM that does what you want it to do BROCHURE

PIVOTAL CRM. CRM that does what you want it to do BROCHURE PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect

More information

Customer Relationship Management

Customer Relationship Management It s about customers. M Microsoft Customer Relationship Management PUT YOUR CUSTOMERS AT THE CENTER OF YOUR BUSINESS Microsoft Customer Relationship Management THE GOAL: THE NEED: THE SOLUTION: Provide

More information

Managing Customer Relationships with SAP Business One

Managing Customer Relationships with SAP Business One SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Customer Relationships with SAP Business One Win new customers and forge better relationships Win new customers

More information

Brochure. MS Dynamics CRM 4.0

Brochure. MS Dynamics CRM 4.0 Brochure MS Dynamics CRM 4.0 Microsoft Customer Relationship Management solution was designed to help your business develop more profitable customer relationships while working smarter. Microsoft CRM helps

More information

Banking. Using collaborative customer knowledge to increase operational efficiency while retaining loyal, profitable customers

Banking. Using collaborative customer knowledge to increase operational efficiency while retaining loyal, profitable customers Banking Using collaborative customer knowledge to increase operational efficiency while retaining loyal, profitable customers In today s challenging global economy, strengthening customer relationships

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Pivotal CRM: The Market s Most Innovative CRM Solution

Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: Microsoft Partner of the Year Why Your Business Will Love Pivotal CRM BUSINESS INNOVATION What Is Business Innovation? Business innovation

More information

SageCRM Product Overview

SageCRM Product Overview SageCRM Product Overview A complete view of your organization s customer interactions SageCRM is an easy-to-use, fast-to-deploy, feature-rich Customer Relationship Management solution with out-of-the-box

More information

Your relationships. Your information. Your CRM.

Your relationships. Your information. Your CRM. Your relationships. Your information. Your CRM. Your relationships. Your information. Your CRM. In short, this means CRM without compromise. Your processes for identifying prospects, acquiring customers,

More information

Customer Service with Microsoft Dynamics CRM

Customer Service with Microsoft Dynamics CRM Customer Service with Microsoft Dynamics CRM Improve customer satisfaction and service effectiveness with Microsoft Dynamics CRM for Customer Service Deliver customer information, case management, service

More information

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial Sage CRM Sage CRM v7.1 Cloud sagecrm.com/trial Sage CRM provides your business with a complete view of prospect and customer interactions, enabling effective communication throughout the organization.

More information

Attract Prospects, Win New Customers, Increase Repeat Business. Sales Marketing Customer Service & Support

Attract Prospects, Win New Customers, Increase Repeat Business. Sales Marketing Customer Service & Support In today s customer-led economy, sustaining your company s growth stems from: Empowering staff to manage, distribute and access the sales, marketing and service information that makes business move forward.

More information

Jobvite Hire: High Tech. The innovative recruiting solution that fuels your innovation. information@jobvite.com. Follow Jobvite:

Jobvite Hire: High Tech. The innovative recruiting solution that fuels your innovation. information@jobvite.com. Follow Jobvite: Jobvite Hire: High Tech The innovative recruiting solution that fuels your innovation. Few industries today are as hot as high tech and few are as dynamic and competitive. The pace of technology growth

More information

Business Management Made Simpler

Business Management Made Simpler SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your

More information

Customer Relationship Management - a strategic approach

Customer Relationship Management - a strategic approach Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

Pivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs

Pivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs Pivotal CRM 6.0 Whatever the trend in market growth, have your customers drive your success with greater proficiency and greater flexibility and lower cost of ownership Benefit for your organization :

More information

Sales Force Automation with Microsoft Dynamics

Sales Force Automation with Microsoft Dynamics Sales Force Automation with Microsoft Dynamics Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics CRM for Sales Streamline and automate your sales processes and

More information

Mothernode CRM ENTERPRISE (ERP) EDITION

Mothernode CRM ENTERPRISE (ERP) EDITION Mothernode CRM ENTERPRISE (ERP) EDITION Everything you need to run your business from sales to order fulfillment, inventory management to invoicing, and much more. Mothernode CRM The easiest way to run

More information

Terrasoft represents the new generation of cost-effective and results-producing CRM vendors focused exclusively on the mid-enterprise and SME market.

Terrasoft represents the new generation of cost-effective and results-producing CRM vendors focused exclusively on the mid-enterprise and SME market. COMPANY Terrasoft represents the new generation of cost-effective and results-producing CRM vendors focused exclusively on the mid-enterprise and SME market. Founded in 2002, the privately held company

More information

Get results with modern, personalized digital experiences

Get results with modern, personalized digital experiences Brochure HP TeamSite What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements in usability and performance: Modern graphical interface: Rely on an easy and intuitive

More information

Overview & Highlights- Maximizer CRM Live

Overview & Highlights- Maximizer CRM Live Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,

More information

Overview & Highlights

Overview & Highlights Overview & Highlights Empower staff with the tools to leverage sales, marketing and customer service information and build long-term customer relationships, win more deals, and accelerate your business

More information

Customer Relationship Management

Customer Relationship Management IBM Global Business Services CRM Customer Relationship Management Solutions from IBM Global Business Services Do you really know your customers? How do they like to interact with you? How do they use your

More information

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012 What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration

More information

PIVOTAL CRM FOR INSURANCE BROKERS

PIVOTAL CRM FOR INSURANCE BROKERS PIVOTAL DATASHEET PIVOTAL CRM FOR INSURANCE BROKERS Life and Health Insurance Employee Benefits Domestic and Commercial Motor Vehicle Marine Pivotal CRM for Insurance Brokers provides a powerful out of

More information

ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS

ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS Maximizer CRM is a completely integrated sales, marketing and customer service and support management solution that enables you to attract prospects,

More information

Ross ERP from CDC Software: Leveraging the Power of Microsoft Office Business Applications

Ross ERP from CDC Software: Leveraging the Power of Microsoft Office Business Applications Ross ERP from CDC Software: Leveraging the Power of Microsoft Office Business Applications White Paper Published: May 2010 For the latest information, please see http://www.cdcsoftware.com/erp and http://www.microsoft.com/cdc

More information

SAP Solution Overview: SAP Cloud for Sales Sell Smarter and Engage to Win with SAP Cloud for Sales

SAP Solution Overview: SAP Cloud for Sales Sell Smarter and Engage to Win with SAP Cloud for Sales SAP Solution Overview: SAP Cloud for Sales Sell Smarter and Engage to Win with SAP Cloud for Sales SAP Cloud for Sales 1 Selling today is more complex than ever. You need to know your customer s unique

More information

ez Marketing Automation

ez Marketing Automation ez Marketing Automation The next generation digital experience solution to accelerate sales conversion and boost customer engagement. Today marketers are challenged by their colleagues in sales to increase

More information

Experience Business Success Invest in Microsoft CRM Today

Experience Business Success Invest in Microsoft CRM Today Experience Business Success Invest in Microsoft CRM Today Published: August 2005 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed

More information

PIVOTAL CRM FOR HOME BUILDING

PIVOTAL CRM FOR HOME BUILDING PIVOTAL CRM FOR HOME BUILDING AND REAL CASE STUDY ESTATE Managing the total customer lifecycle gives homebuilders the ability to create long-lasting client relationships and success WHITEPAPER ATTRACT,

More information

Integrated Marketing Management Aprimo Marketing Studio On Demand

Integrated Marketing Management Aprimo Marketing Studio On Demand Integrated Marketing Management Aprimo Marketing Studio On Demand The cloud-based platform that adds new efficiency and effectiveness to all aspects of your marketing. A robust suite of marketing operations

More information

Focused sales management

Focused sales management Focused sales management Make the most of every sales opportunity Sage CRM directs your sales efforts toward the most profitable, most winnable deals and helps you make the most of cross-selling and upselling

More information

Microsoft Dynamics CRM. Salesforce.com. 8 Reasons Microsoft is the Better Investment. versus

Microsoft Dynamics CRM. Salesforce.com. 8 Reasons Microsoft is the Better Investment. versus versus 8 Reasons Microsoft is the Better Investment 2015 versus : The Choice is Clear When you choose a business management system, the last thing you want is to be surprised once you ve gone through the

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

ORACLE CRM ON DEMAND RELEASE 26

ORACLE CRM ON DEMAND RELEASE 26 ORACLE CRM ON DEMAND RELEASE 26 THE WORLD S MOST COMPREHENSIVE CRM ON DEMAND SOLUTION Easy to use Fast to deploy Powerful analytics Pre-built industry solutions Embedded sales, marketing, and service best

More information

Maximizer CRM Enterprise Edition

Maximizer CRM Enterprise Edition Maximizer CRM Enterprise Innovative and sophisticated CRM for medium to large organisations Today s demanding medium to largesized businesses are challenged with competing in a fierce market against tough

More information

INTEGRATION. How Integration with Other Microsoft Products and Technologies Adds Value. Microsoft Dynamics NAV TM. White Paper. Integrated Innovation

INTEGRATION. How Integration with Other Microsoft Products and Technologies Adds Value. Microsoft Dynamics NAV TM. White Paper. Integrated Innovation INTEGRATION Microsoft Dynamics NAV TM How Integration with Other Microsoft Products and Technologies Adds Value White Paper Integrated Innovation Date: April, 2007 www.microsoft.com/dynamics Introduction

More information

Marketing Automation with Microsoft Dynamics

Marketing Automation with Microsoft Dynamics Marketing Automation with Microsoft Dynamics Deliver impactful marketing campaigns and consistent communications with Microsoft Dynamics CRM for Marketing Provide marketing professionals with robust data

More information

Sage CRM Living breathing business

Sage CRM Living breathing business Sage CRM Living breathing business Sage CRM Contents 4 What is Customer Relationship Management? 5 Sage CRM 7 How can Sage CRM support your business? 8 How Sage CRM Benefits Sales Teams 10 How Sage CRM

More information

An Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking

An Oracle White Paper October 2010. Siebel Financial Services Customer Relationship Management for Banking An Oracle White Paper October 2010 Siebel Financial Services Customer Relationship Management for Banking Executive Overview Banks are in constant interaction with customers. A winning and proven strategy

More information

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically

More information

Microsoft Dynamics CRM

Microsoft Dynamics CRM Use Microsoft Dynamics CRM to reduce costs and be a real enabler of business growth. By managing your current customers as well as new sales leads effectively from a cloud-based environment that works

More information

35 Examples How Sales Teams Benefit from Microsoft Dynamics CRM

35 Examples How Sales Teams Benefit from Microsoft Dynamics CRM 35 Examples How Sales Teams Benefit from Microsoft Dynamics CRM Achieving Growth Targets 1. Managing Sales Goals Sales teams need to know how they re performing in comparison to their sales goals. Are

More information

Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service

Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service Comprehensive Enterprise Trial Management in the Cloud Oracle Siebel CTMS Cloud Service lets you effectively

More information

Perfect Customer Relationship Management (CRM) System

Perfect Customer Relationship Management (CRM) System Al-Andalus Software Development & Technology Co. Perfect Customer Relationship Management (CRM) System Product Overview Overview Perfect Customer Relationship Management (CRM) System empowers your sales,

More information

Use Your Contact Center to Build a Better Customer Experience

Use Your Contact Center to Build a Better Customer Experience SAP Brief SAP Customer Relationship Management SAP Contact Center Objectives Use Your Contact Center to Build a Better Customer Experience Engage your customers across all points of contact Engage your

More information

Maximizer CRM Group Edition

Maximizer CRM Group Edition Maximizer CRM Group Full featured and affordable CRM for small to medium sized enterprises Maximizer CRM Group is a fullfeatured CRM software solution that enables teams of up to ten users to work together

More information

Making Every Project Business a Best-Run Business

Making Every Project Business a Best-Run Business SAP Functions in Detail SAP Business Suite SAP Commercial Project Management Making Every Project Business a Best-Run Business Table of Contents 3 Quick Facts 4 Facilitating Optimal Project Delivery for

More information

Patient Relationship Management

Patient Relationship Management Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information

More information

Delivering Field Service Management... on the Microsoft Dynamics Platform

Delivering Field Service Management... on the Microsoft Dynamics Platform Delivering Field Service Management... on the Microsoft Dynamics Platform How to address the challenges and expectations of a customer as they evaluate Field Service solutions. Growing Challenges and Expectations

More information

IBM Coremetrics Web Analytics

IBM Coremetrics Web Analytics IBM Coremetrics Web Analytics Analytics to power digital marketing optimization and execution Highlights Real-time Key Performance Indicators (KPIs) suitable for marketers from finance, retail, content

More information

IBM Coremetrics Web Analytics

IBM Coremetrics Web Analytics IBM Coremetrics Web Analytics Analytics to power digital marketing optimization and execution Highlights Real-time Key Performance Indicators (KPIs) suitable for marketers from finance, retail, content

More information

Collaboration solutions for midsized businesses Buyer s guide

Collaboration solutions for midsized businesses Buyer s guide Collaboration solutions for midsized businesses Buyer s guide Increase productivity by improving collaboration across and beyond your business. Give employees access to the information, people and resources

More information

Managing all your customer interactions Ambit CustomerConnect

Managing all your customer interactions Ambit CustomerConnect RETAIL BANKING Customer Management Human. PRODUCT SHEET Managing all your customer interactions Ambit CustomerConnect SunGard s Ambit CustomerConnect provides banks with an integrated, centralized solution

More information

DELIVERING EXCEPTIONAL CUSTOMER CARE

DELIVERING EXCEPTIONAL CUSTOMER CARE REAL WORLD SCENARIOS Volume 1 Cases 1-4 DELIVERING EXCEPTIONAL CUSTOMER CARE WINNING THE HEARTS OF YOUR CUSTOMERS BUILDing THE FOUNDATION STREAMLINing SUPPORT CASES GAINing A COMPETITIVE ADVANTAGE knowing

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

Exceptional customer service

Exceptional customer service Sage CRM Exceptional customer service Deliver fast, efficient customer service Winning a new customer is only the beginning of what should be a long and profitable relationship. But keeping customers happy

More information

Sage CRM. Communicate, Collaborate, Compete with Sage CRM

Sage CRM. Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM CRM - Customer Relationship Management - is more than just a software application. It is a business solution for all customer-centric processes.

More information

Prism Analytics for Credit Unions Leverage Sophisticated Technology to Strengthen Member Relationships

Prism Analytics for Credit Unions Leverage Sophisticated Technology to Strengthen Member Relationships Product Prism Analytics for Credit Unions Leverage Sophisticated Technology to Strengthen Member Relationships Get a comprehensive view of your members. Prism Analytics for Credit Unions from Fiserv delivers

More information

MOBILE MOBILE WAREHOUSE OPERATIONS MOBILE WAREHOUSE OPERATIONS OVERVIEW MOBILE SALES MANAGEMENT MOBILE FIELD SERVICE

MOBILE MOBILE WAREHOUSE OPERATIONS MOBILE WAREHOUSE OPERATIONS OVERVIEW MOBILE SALES MANAGEMENT MOBILE FIELD SERVICE WAREHOUSE OPERATIONS FIELD SERVICE SALES MANAGEMENT WAREHOUSE OPERATIONS SALES MANAGEMENT FIELD SERVICE OVERVIEW 2Mobile Sales Management Key Benefits Increase staff productivity Increase customer satisfaction

More information

IT & Management Consulting Services

IT & Management Consulting Services 2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics,

More information

BMC Remedy IT Service Management Suite

BMC Remedy IT Service Management Suite BMC Remedy IT Service Management Suite BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Business Challenge Today s enterprises are

More information

Banking Industry Performance Management

Banking Industry Performance Management A MICROSOFT WHITE PAPER Banking Industry Performance Management Using Business Intelligence to Increase Revenue and Profitability Software for the business. Overview Today, banks operate in a complex,

More information

Transform your customer relationships. Avanade Enterprise CRM Solutions

Transform your customer relationships. Avanade Enterprise CRM Solutions Transform your customer relationships Avanade Enterprise CRM Solutions Avanade has deployed more Microsoft Dynamics CRM solutions than any other organization in the world. Our CRM experts utilize our global

More information

SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS

SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS Deliver a great customer experience that sets you apart, improves efficiency and drives profitability with Oracle s Siebel Contact Center and Service applications.

More information

The creative recruiting solution for hiring creative people.

The creative recruiting solution for hiring creative people. Jobvite Hire: Advertising & Marketing The creative recruiting solution for hiring creative people. What s so special about creative people? Everything. Creative candidates don t fit molds. Instead of standard

More information

What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses

What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses You ve outgrown Excel. Using your email system to track your customers has become overwhelming. What now? Here

More information

ORACLE SALES ANALYTICS

ORACLE SALES ANALYTICS ORACLE SALES ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Analyze pipeline opportunities to determine actions required to meet sales targets Determine which products and customer segments generate

More information

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard

More information

Role-Based Solution Description

Role-Based Solution Description Role-Based Solution Description Role-Based Solution Description Sales Force Automation Business Intelligence Relationship Management & Core Components Marketing Customer Service C2CRM is a feature-rich,

More information

BUSINESS DEVELOPMENT. Discover, Leverage, and Win More Business with a Complete Software Solution

BUSINESS DEVELOPMENT. Discover, Leverage, and Win More Business with a Complete Software Solution BUSINESS DEVELOPMENT Discover, Leverage, and Win More Business with a Complete Software Solution BOOST SALES WITH POWERFUL BUSINESS DEVELOPMENT TOOLS To stay ahead of the competition, draw upon the unique

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives you

More information

What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses

What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses What to Look For in a Customer Relationship Management (CRM) Application for Small Businesses You ve outgrown Excel. Using your email system to track your customers has become overwhelming. Your business

More information

Mothernode CRM SALES & MARKETING EDITION

Mothernode CRM SALES & MARKETING EDITION Mothernode CRM SALES & MARKETING EDITION Increase lead acquisition and conversion, measure campaign revenue and integrate with popular marketing applications. Mothernode CRM The easiest way to run your

More information

Contact Central OnDemand

Contact Central OnDemand Contact Central OnDemand A CRM solution without the risk of capital investment Contact Central OnDemand Benefits 2 Sales 4 Service 5 Marketing 6 Analytics 7 Why BT? 8 CRM without risk Rapid start-up, swift

More information

PRM SOFTWARE AS POWERFUL AS YOU NEED IT TO BE. Partner Relationship Management: A Success Guide for Emerging Growth Companies

PRM SOFTWARE AS POWERFUL AS YOU NEED IT TO BE. Partner Relationship Management: A Success Guide for Emerging Growth Companies PRM SOFTWARE AS POWERFUL AS YOU NEED IT TO BE Partner Relationship Management: A Success Guide for Emerging Growth Companies Table of contents Partner Relationship Management for Emerging Growth Companies...

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Rapid Route to Success & Value Rapid Route to Success Ease-of-Use Fast, Flexible Deployment Ease-of- Anywhere Access Business Integration Ease-of- Customisation

More information

GET REAL ABOUT BUSINESS DEVELOPMENT. BUSINESS DEVELOPMENT FROM THOMSON REUTERS ELITE CHANGES THE GAME.

GET REAL ABOUT BUSINESS DEVELOPMENT. BUSINESS DEVELOPMENT FROM THOMSON REUTERS ELITE CHANGES THE GAME. GET REAL ABOUT BUSINESS DEVELOPMENT. BUSINESS DEVELOPMENT FROM THOMSON REUTERS ELITE CHANGES THE GAME. 2 THE MARKET HAS CHANGED. DOES YOUR FIRM HAVE THE TOOLS TO KEEP UP? Person-to-person contact with

More information

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,

More information

Guided Selling 101. What Matters Most and What to Ask

Guided Selling 101. What Matters Most and What to Ask Guided Selling 101 What Matters Most and What to Ask 2 What is Guided Selling? Think of Guided Selling as a GPS for the sales person, dynamically providing them the support and guidance they need to reach

More information

Communicate, Collaborate, Compete with Sage CRM

Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM sagecrm.com sage.co.uk/crm Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012

TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 1. CLICKHQ BY CLICK INNOVATION CLOUD BASED CRM SOFTWARE FOR SMALL BUSINESS Overview Designed, developed and supported in the UK by people who have built and run

More information

Connecting and Keeping Customers: Strategies and Software for Small Businesses

Connecting and Keeping Customers: Strategies and Software for Small Businesses Connecting and Keeping Customers: Strategies and Software for Small Businesses Introduction Get closer to your goals by getting closer to your customers. You know that good customer relationships are critical

More information

setup and provide drill-down capabilities to view further details on metrics and dynamic updates for a real-time view of your business conditions.

setup and provide drill-down capabilities to view further details on metrics and dynamic updates for a real-time view of your business conditions. Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,

More information

CRM. Know your business. Grow your business.

CRM. Know your business. Grow your business. CRM Know your business. Grow your business. Welcome to Sage CRM Sage CRM is an affordable, adaptable and easy to use CRM solution designed with the needs of small and medium sized companies at its core.

More information

Benefits of an ITIL Help Desk in the Cloud

Benefits of an ITIL Help Desk in the Cloud SOLUTION WHITE PAPER Benefits of an ITIL Help Desk in the Cloud A New ITIL Solution for Small-to-Medium Businesses Contents Introduction 1 Help Desk Needs in Smaller Environments 1 Power in the Cloud 3

More information

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards

Personalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,

More information

A MICROSOFT WHITE PAPER. Banking Industry Performance Management. Using Business Intelligence to Increase Revenue and Profitability

A MICROSOFT WHITE PAPER. Banking Industry Performance Management. Using Business Intelligence to Increase Revenue and Profitability A MICROSOFT WHITE PAPER Banking Industry Performance Management Using Business Intelligence to Increase Revenue and Profitability Software for the business. Overview Today, banks operate in a complex,

More information