CURRICULUM VITAE (CV)

Transcription

1 CURRICULUM VITAE (CV) 1. Name & Surname: Sabah Balta 2. Date of Birth / Place: 20 May Academic Title: Associate Professor 4. Education Level: Level Field University Year B.A. Department of Anadolu University 1990 Business M.B. A. Management and Anadolu University 1994 Organization Ph. D. Tourism and Hotel Management Anadolu University 1998 Assoc.Prof. Tourism Guidance Yaşar University Academic Qualifications Title Place of Employment Year Lecturer Eskişehir Vocational High School / Anadolu University Assist.Prof.Dr. Eskişehir Vocational High School / Anadolu University Assist.Prof.Dr. Çeşme Tourism and Hotel Management High School / Ege University Assist.Prof.Dr. Faculty of Economics and Administrative Sciences, Department of Tourism and Hotel Management / Yaşar University Assoc.Prof. Faculty of Economics and Administrative Sciences, Department of Tourism Guidance/ Yaşar University current

2 6. Graduate Theses Supervised 6.1 Master Theses Front Office Management in the Grand Hotel Organizations and Implementation on Different Five Stars Hotel Organizations in Turkey 6.2 Doctorate Theses Tour Arrangement in Travel Agency and A Study on Determining the Required Conditions for Achievement of Outgoing Travel from Turkey to Overseas Consultant: Prof.Dr. Davut AYDIN, Anadolu University 7. Publications 7.1. Publications in peer-reviewed international journals cited by SSCI-E and SSCI A1. Sahin, Y. G. and S. Balta, Distance Education Techniques to Assist Skills of Tourist Guides, Educational Technology & Society, , V.10(2), , (2007). A2. Güçlü, H. N., M. A. Kozak and S. Balta, Ethical Approaches and Their Application in Hotel Managers' Decision Making, European Journal of Social Sciences, , V.9 (1), 18-29, (2009). A3. Sahin, Y. G., S. Balta and T. Ercan, The Use of Internet Resources by University Students During Their Course Projects Elicitation: A Case Study, Tojet: The Turkish Online Journal of Educational Technology, , V.9 (2), , April (2010). A4. Bengisu, M. and S. Balta, Employment of the Workforce with Disabilities in the Hospitality Industry, Journal of Sustainable Tourism, , V. 19 (1), 35-57, January (2011). 7.2 Publications in proceedings of international conferences B1. Balta, S. and Y. G. Şahin, Tour Operation Management for Tourism Guidance Using Interactive Training Methods in Turkey s Tour, IETC 6 th International Educational Technology Conference, Eastern Mediterranean University, Vol. I, , Famagusta, North Cyprus, April B2. Balta, S, The Satisfaction and Motivation of Hospitality Employees Related to Their Jobs: A Study at Altınyunus Resort Hotel in Çeşme-İzmir, International Tourism Conference: New Perspectives and Values in World Tourism & Tourism Management in the Future, Akdeniz University, Vol. II , Alanya, Turkey, November B3. Yenipınar, U., S. Balta and D. Karagöz, Event Tourism, Mega Events and Development of the Cities: The 23 rd Summer Universiade 2005 İzmir, 6th International Conference on Sports: Economic, Management and Marketing Aspects, Athens Institute for Education and Research, Issues on Tourism Policy ISBN , N.135, Athens, Greece, June 2007.

3 B4. Balta, S., "New Technologies to Assist Training in Hospitality Sector, IETC 7th International Educational Technology Conference, Near East University, Nicosia, North Cyprus, May B5. Balta, S. and M. Bengisu, Employment of the Disabled Workforce in the Hospitality Industry, BEST Education Network Think Tank VIII: Sustaining Quality of Life through Tourism, Izmir University of Economics, Turkey, June B6. Ercan, T., Y. G. Şahin and S. Balta, An Indispensable Contributor to Effective Time Management in Class: Remote Presenter, IETC 9 th International Educational Technology Conference, Hacettepe University, Ankara, Turkey, B7. Şahin, Y. G., S. Balta and T. Ercan, Reliable Internet Resources Use by University Students in Course Projects, IETC 10 th International Educational Technology Conference, Istanbul, Turkey, B8. Rana, T. A. and S. Balta, Improving Employee Performance using Web-Based Application for Public Services, ECEG 12th European Conference on e-government, Barcelona, Spain, B9. S. M. Basarıcı, İ. Zincir, S. Balta and T. A. Rana, A Proposal for Turkish/German Cross-Language Q&A System, ECEG 12th European Conference on e-government, Barcelona, Spain, Publications in peer-reviewed national journals D1. Balta, S. and O. Çulha, Comparison the Expectancies of Industry and Qualifications of Student: An Implication on Vocational School Students in Department of Front Office, SOID: Journal of Travel and Hotel Management, , V.7 (3), 6-20, (2010). 7.5 Publications in proceedings of national conferences E1. Maviş, F. and S. Kozak Balta, Tourism Curriculum in Vocational High School and Curriculum of EMYO Tourism and Hotel in Anadolu University Congress on Tourism Education organized by Ministry of Tourism, Ankara, E2. Maviş, F. and S. Kozak Balta, Developing In-Service Training Program and Efficient Training Model, Congress on Tourism Education organized by Ministry of Tourism, Ankara, E3. Balta, S., N. Altıniğne and B. Başaran, The Analysis of Qualifications of Newly Graduates Studied Vocational Education on Hotel Management by Delphi Method: The Case in Cesme Hotel Industry, Süleymen Demirel University VHS Symposium, Burdur, E4. Tunçalp, K. ve S. Balta, A Study on the Causes of Tourism Graduates Tendency to the Other Industry Instead of Tourism: The Problems of Practical Education, Süleyman Demirel University, National Vocational High School Symposium, Burdur, E5. Balta, S., The Way of Acquiring Sincere Friendship and Loyalty of Guests: The Development of Complain Policies, III. Balıkesir National Tourism Congress, Balıkesir, 2008.

4 7.6 Other Publications F1. Kozak Balta, S., Hotel Reservations: The Importance of Reservation in Hotel Management, Anatolia: Tourism, Environment and Culture Journal, V. 4, N. 1, Ankara, F2. Kozak Balta, S., Collaboration of Hotels and Travel Agencies Journal of HI-TECH Hotel Restaurant Food, N. 25, Istanbul, November, F3. Kozak Balta, S., The Key of Effective Communication in Hotels: Front Office, Hotel News, TUROB The Association of Turkish Hotels Newsletter, Number 3, Istanbul, November, F4. Balta,S., Balıklıova, ACENTE Aegean Insurance Agency Corporation Publication, Izmir, November, F5. Balta,S., The Way of Perfection for Receptionist: Sensibility of Cultural Awareness, HOTEL The Association of Turkish Hotels Publication, Istanbul, April F6. Balta, S., The Attitudes of Tourism Organizations in the Periods of Crises, ACENTE Aegean Insurance Agency Corporation Publication, Izmir, April F7. Balta, S., Dalyanköy, ACENTE Aegean Insurance Agency Corporation Publication, Izmir, October F8. Balta, S., The Way of Acquiring Sincere Friendship and Loyalty of Guests: The Development of Complain Policies 1, Journal of YIYDER, F&B Gastronomy Platform, Antalya, July and August, F9. Balta, S., The Way of Acquiring Sincere Friendship and Loyalty of Guests: The Development of Complain Policies 2, Journal of YIYDER, F&B Gastronomy Platform, Antalya, September and October Books, Reports G1. Balta, S. & V. Altıntaş, Travel Agency and Tour Operators, Anadolu University Publication, No.2589, Eskişehir, ISBN: , (2012). G2. Balta, S., Dalyan Paradise, Natural Heritage from East to West; Case Studies from 6 EU-Countries, ed. N. Evelpidou, T. de Figueiredo, F. Mauro, V. Tecim and A. Vassilopoulos, Springer-Hardcover, ISBN: , , (2009). G3. Kozak Balta, S., Front Office Management in Hotel Organizations, Anadolu University EMYO Publication, No: 2, Eskişehir, 1995 (First Edition), 1998 (Second Edition). G4. Kozak Balta, S., Front Office Management, Anadolu University AOF Publication, No. 531, Eskişehir, G5. Kozak Balta, S., Tour Organizing in Travel Agencies, Anadolu University EMYO Publication, No.7, Eskişehir, 1999.

5 Working papers H1. Kozak, S., Conference on the Relationship between Tourism and Environment, As a Speaker, Tourism Week Facilities organized by Eskişehir Mayoralty, Eskişehir Commercial High School, H2. Kozak Balta, S., Analysis of Environmental Affects in Tourism As a Speaker, Media Symposium with Local Authority in Natural and Cultural Heritage Protection, Anamur, H3. Kozak Balta, S. and Ö. Durak (Hilton Izmir, Revenues Manager), Commune on Management Features of International Chain Hotels and the Other Different Scale Hotels for Students in Ege University Cesme Vocational High School, Izmir, H4. Balta, S., Symposium on Business and Legal Arrangements: Regulate for the Protection of Consumers, Yasar University Continuing Education Center, Management- Organization and Human Resources Training Program, Izmir, H5. Balta, S., Symposium on Importance of Service Quality in Customer Relations, Yasar University Continuing Education Center, Management-Organization and Human Resources Training Program, Izmir, H6. Balta, S., Symposium on Integration of the Intercorporate Relations, the Managers and Lecturer of ATL, AML, TL, EML Organizations, Tire, Izmir, H7. Balta, S., 2 nd National Symposium and Art Activities, Session Chair, Antalya, H8. Balta, S., 12th International Joint World Cultural Tourism Conference, Session Chair-Venue 21, Istanbul, Turkey, Projects The Profile of Travel Agency in Turkey, Projects of Association of Turkish Travel Agencies (TURSAB), Istanbul, the Project Specialist, Research on Labor and Service Profile of Accommodation Establishments in Eskişehir, The Project of Eskişehir Chamber of Commerce, Published Number: 13, Eskişehir, the Project Manager, The Effects of 23rd Universiade 2005 Izmir Summer Olympiad within Event Tourism on City Tourism and Social Life, Ege University EBILTEM Project, Izmir, the Project Specialist, Administrative Duties Director of YÜSEM (YUCEC). Yasar University, 2009 Current Faculty Board Member. Yasar University, Faculty of Architectural, 2012 Current Head of Tourism and Hotel Management Department. Yasar University, Board Member. Yasar University Institute of Social Sciences, Faculty Board Member. Yasar University, Faculty of Economics and Administrative Sciences,

6 Board Member. Yasar University, Vocational High School, Director of Career Center. Yasar University, Board Member. Yasar University, Yasar University, Faculty of Economics and Administrative Sciences, Faculty Board Member. Yasar University, Yasar University Faculty of Economics and Administrative Sciences, Managing Editor (Proceedings Editor). ICBME, International Congress on Business Management and Economics, Head of Tourism and Hotel Management Department. Yasar University, Deputy Director of Career Center. Yasar University, Conference Coordinator. ICBME, International Congress on Business Management and Economics, Board Member. Ege University, Cesme TOİYO, Office Manager. Anadolu University, Open Education Faculty (AÖF) Izmir, Vice-Academic Coordinator. Anadolu University, Open Education Faculty (AÖF) Izmir Exam Center İÖLP Izmir Representative. Anadolu University, Open Education Faculty (AÖF) İÖLP Izmir, Manager. Anadolu University, Istanbul Şile the Centre of Tourism Education, Practice and Research, Seminars Given J1. Balta, S., Turkey Tourism Provinces & Customs & Destinations, Belgium, Mechelen, Katholieke Hogeschool, Seminar Presentation, J2. Balta, S., Hotel Management, Belgium, Mechelen, Katholieke Hogeschool, Seminar Presentation, J3. Balta, S., Travel Agency Operations, Belgium, Mechelen, Katholieke Hogeschool, Seminar Presentation, J4. Balta,S., Guest Relationship in the Hospitality Industry, Belgium, Mechelen, Katholieke Hogeschool, Seminar Presentation, J5. Balta, S., Tourism Sector in Turkey, Belgium, Mechelen, Katholieke Hogeschool, Seminar Presentation, J6. Balta, S., Tourism Values in Turkey, Wroclaw University, Institute of Geography & Regional Development, Poland, Seminar Presentation, April J7. Balta, S., Tourism Movement in Turkey, Wroclaw University, Institute of Geography & Regional Development, Poland, Seminar Presentation, April J8. Balta, S., Spa Tourist Offer in Turkey, Wroclaw University, Institute of Geography & Regional Development, Poland, Seminar Presentation, April 2006.

7 J9. Balta, S., Izmir as an Important Tourist Centre, Wroclaw University, Institute of Geography & Regional Development, Poland, Seminar Presentation, April J10. Balta, S., Session 81: Economics of Real Estate & Social Tourism & Social Services, ICBME 2 nd Internetional Conference on Business, Management and Economics, Session Chair, Cesme, Izmir,Turkey, June J11. Balta, S., Session 42: Tourism and Tourism Marketing, Economics of Real Estate & Social Tourism & Social Services, ICBME 3rd Internetional Conference on Business, Management and Economics, Session Chair, Cesme, Izmir, Turkey, June J12. Balta, S., Session 23: Management, ICBME 4th Internetional Conference on Business, Management and Economics, Session Chair, Cesme, Izmir, Turkey, June J13. Balta, S., Innovation in [Alpine] Tourism A C E E P T ( Association des Centres Européens d Education Professionnelle en Tourisme), Delegate, Ovronnaz, Valais, Switzerland, 30 November- 6 December, J14. Balta, S., Cornell Hospitality Quarterly, Reviewer, May J15. Balta, S., Touristic Features and Traditions of Turkey, Szent Istwan University, Gödöllö, Hungary, Seminar, September J16. Balta, S., Tourism Guidance Education in Turkey, Szent Istwan University, Gödöllö, Hungary, Seminar, September J17. Balta, S., Social Media Tools and Tourism Industry, Szent Istwan University, Gödöllö, Hungary, Seminar, September Activities Within Non-Governmental Organizations (Ngos ), Memberships Member of Scientific Committee of World Cultural Tourism Association (WCTA). Department of Tourism Management, Honam University, Korea. The 9th International Joint World Cultural Tourism Conference The 10th International Joint World Cultural Tourism Conference The 11th International Joint World Cultural Tourism Conference The 12th International Joint World Cultural Tourism Conference The 13th International Joint World Cultural Tourism Conference Member of Scientific Committee. Management and Economics Sciences Conference (YEBKO) SOBİAD (Social Sciences Research Society) Vice-Presedent. Association of Knowladge Bridges Enterprises (BİLKAD) Association of Knowladge Bridges Enterprises, Tire, İzmir, Member of Scientific Committee of Congress The 5th World Conference for Graduate Research in Tourism, Hospitality and Leisure, Nevşehir, 2010.

8 Member of Scientific Committee of Congress VII. Lisansüstü Turizm Öğrencileri Araştırma Kongresi, Nisan 2014, Kuşadası. Member of Scientific Committee of ITW 2013 Conference International Tourism Week Conference Series - V (ITW 2013) April 2013, Antalya-Turkey 12. Awards Analysis of Vocational Motivation and Satisfaction of Employees in Accommodation Industry: Research in Izmir Cesme Golden Dolphin Hotel, Journal of Travel and Hotel Management (SOID) Research Award, Researcher, Refers at Publications (Books and Articles) Kantarcı, K. and M. A. Yörükoğlu, Front Office and Management in Accomodation Organizations, Detay Publishing Company, Ankara, (Reference for F1.1.) Tutar, H., N. Ö. Başpınar and M. Altınöz, Guide Book for Secretary; Foundation Secretary and Executive Assistant, Seckin Publishing Company, Ankara, (Reference for F1.1.) Tutar, H., N. Ö. Başpınar and M. Altınöz, Guide Book for Secretary; Foundation Secretary and Executive Assistant, Seckin Publishing Company, Ankara, (Reference for F1.3.) Çakıcı, C., M. A. Kozak, M. Azaltun, A. Sökmen and M. Sarıışık, Hotel Management, Detay Publishing Company, Ankara, (Reference for F1.1.) Eraslan, N. Front Office Operations and Management in Accomodation Organizations, Detay Publishing, Ankara, (Reference for F1.1.) Dr. Cathy Guthrie FTMI FTS, Addresing Training and Development Issues in European Tourism Management: VocMat 2 Research Report, June (Reference for A1.) Dr. Cathy Guthrie FTMI FTS, Meeting the Needs of European Tourism Managers: The VocMat 2 Research Report, April (Reference for A1.) Ph D. Researcher. Athena H. N. Mak, Kevin K. F. Wong and Richard C. Y. Chang, International Journal of Tourism Research, DOI: /Jtr.746, Factors Affecting the Service Quality of the Tour Guiding Profession in Macau, (Reference for A1.) T. Ramayah. The Role of Voluntariness in Distance Education Students Usage of a Course Website, Tojet: The Turkish Online Journal of Educational Technology, V.9 (3), , July (Reference for A3.) O. İşbulan. Opinions of University Graduates about Social Networks According to Their Personal Characteristics, Tojet: The Turkish Online Journal of Educational Technology, V.10 (2), , April (Reference for A3.) 14. Other Duties (Referee, Board Member, Session Chair, Scientific Committee, Editor)

9 Ege University, Cesme Vocational High School Education Commission, 2004, Izmir. Turkish Republic Izmir Commercial Court of First Instance of the Board of Experts, Expert on Tourism and Hotel, 2004, Izmir. ICBME 2006, Second International Conference on Business, Management and Economics, Conference Coordinator, Izmir, Turkey. ICBME 2007, Perspectives on Economics, Vol. 1., Third International Conference on Business, Management and Economics, Proceedings Editor, Izmir, Turkey. ICBME 2007, Perspectives on Business and Management, Vol. 2., Third International Conference on Business, Management and Economics, Proceedings Editor, Izmir, Turkey. ICBME 2007, Perspectives on Turkish Economy, Vol. 3., Third International Conference on Business, Management and Economics, Proceedings Editor, Izmir, Turkey. ICBME 2007, Perspectives on Turkish Business Environment, Vol. 4., Third International Conference on Business, Management and Economics, Proceedings Editor, Izmir, Turkey. ICBME 2007, Perspectives on Organizational Behavior and Organizational Culture, Vol. 5., Third International Conference on Business, Management and Economics, Proceedings Editor, Izmir, Turkey. ICBME 4th, Organization Committee of International Conference on Business, Management and Economics, 2008, İzmir. ICBME 5th, Organization Committee of International Conference on Business, Management and Economics, 2009, İzmir. ICBME 6th, Organization Committee of International Conference on Business, Management and Economics, 2010, İzmir. ICBME 7th, Organization Committee of International Conference on Business, Management and Economics, 2011, Izmir. CEC 2012, 1st National Continuing Education Congress, Kuşadası, Aydın, Turkey. TÜSEM 2012, Turkey Continuing Education Centers Council, General Committee Meeting, Kuşadası, Aydın, Turkey. MEGIST 1st, Fair of Vocational Training and Personal Development, İstanbul, Turkey, EUCEN 43rd, Conference (European University Continuing Education Network), Universities Engagement in and with Society. The ULLL Contribution, University of Graz, Austria, ACEEPT, ACEEPT: SMART Art Cities and the Project Week, Mechelen, Belgium, Novamver Programs which had been done during the manegement of Yasar University Continuing Education Center (YUCEC): Prep Courses for Faculty of Art and Design Exam - Art Prep Courses for Faculty of Art and Design Exam Music

10 YUCEC Music School Foreign Trade Expert Sertificate Program Prep Courses for KPDS Exam e-trade Course Course of Latin Dances Summer School (6-15 years old) Prep Course for TOEFL Exam General English Course Prep Course for IELTS Exam Quaility Management Course ARAS Academy Programs Instructor Education Program for TEİAŞ Family and Student Coaching Certificate Program Basic Coaching Certificate Program Yoga Instructor Certificate Program Personel Training Certificate Program NLP Practitioner Certificate Program Mazhar Zorlu Holding English Courses Advanced Excel Program for DYO Staff City Memory of Selçuk for Verbal History Practice Course Social Media Expert Certificate Program Basic Fotography Course for Çamlı Yem Staff Human Relations, Communication and Stress Mangement for ESHOT Staff Fire Fighting and Practical Applications for Yasar University Managerial Staff Children Develpoment for 0-11 Years Olds Reading Fast by Understanding Program for Yasar University Academic and Managerial Staff Effective and Capital Speech Program for Yasar University Academic and Managerial Staff Powering Memory Program for Yasar University Academic and Managerial Staff

11 Love, Freedom and Globalization - Chat Fashion Clock and Magical 60 - Chat 16. Courses Taught About Undergraduate/ Graduate and Master courses in recent years Academic Year Academic Term Fall Name of The Courses Introduction to the Tourism and Travel Industry Tourism Legislation Ticketing and Tariffs (IATA - GALILEO MUNDUS) Social Responsibility Current Issues in Tourism Spring Computerized Reservation Systems (GALILEO MUNDUS- Hotel Reservation & Rental Car) Fall Spring Fall Introduction to Hospitality Industry Social Responsibility Ticketing and Tariffs (GALILEO MUNDUS-Reservation) The Principles of Management and Organization Computerized Reservation Systems (GALILEO MUNDUS- Hotel Reservation & Rental Car) Tourism Legislation Ticketing and Tariffs (GALILEO MUNDUS-Reservation) International Competition Strategies (BA) ACEEPT Seminar (BA.& MBA) Spring Human Resources Management in Tourism Industry (MBA) Computerized Reservation Systems (GALILEO MUNDUS- Hotel Reservation & Rental Car) International Culinary Cultures & Food Design