Premier Family Banking. Premier MyMoney Ages 7-17 Premier Family Savings Account Ages 18-25

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1 Premier Family Banking Premier MyMoney Ages 7-17 Premier Family Savings Account Ages 18-25

2 Parents: We ve done our homework Teaching children the value of money is more important than ever in today s financial environment. Our range of Premier Family accounts encourage saving from the age of seven and offer the experience of managing a current account and debit card from 11 years. Your child s Premier account will be held in their name, but you ll be able to check it as you need for your peace of mind. You ll be able to make deposits into their account and up until they are aged 18 you can talk to us about their accounts by visiting your nearest branch, in writing or via telephone banking. Simply call us on * and use your own security details to access telephone banking in the usual way. Because you never stop worrying about your children, we ll provide them with a Premier Recognition Card, their global safety net with access to the same emergency services you would receive abroad and to help you prepare for and secure your family s future, Premier s Financial Planning services are always on hand. If you re thinking of opening an account for your child, why not talk through this brochure with them? For more detailed information on how to open one of our Premier family accounts just turn to page 11. *Lines are open 24 hours, 365 days a year. Textphone If calling from overseas To help us continually improve our service and in the interests of security, we may monitor and/or record your communications with us. We are covered by the:

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4 7-25 year olds: Step off on the right foot By saving with HSBC Premier, you can get off to the best possible start in life. As your parent is a Premier customer, you re automatically entitled to our Premier Family accounts. The accounts offer a range of benefits and are designed to suit your financial needs at different stages in your life. } From the age of seven, you can start saving with Premier MySavings. And if you get into the habit of saving from a young age, you ll have more money to realise your dreams and ambitions later on. } Between the ages of 11 and 17, you ll receive a Premier MyAccount in addition to your Premier MySavings. This means you can separate your spending and saving money to help you save for that special something. } On your 11th birthday, we will automatically send you a debit card, unless you or your parents/legal guardian ask us not to. You can use your debit card to buy online and in shops. You ll also be able to use your debit card overseas to make ATM withdrawals, free of non-sterling cash fees (ATM transaction fees) from HSBC* (Please read the Important Information on Page 13.) } When you turn 18, your Premier MySavings will be upgraded to a Premier Family Savings account to offer you preferential rates for you to enjoy until you turn 26. } If you re thinking of studying abroad, we ll open a new bank account and have it ready for you when you arrive and we won t charge you an extra penny in the process. Please note: Our banking services available in over 40 countries can vary significantly due to local legal and regulatory constraints. Our UK International Banking Centre will explain how we can help meet your particular needs. Age Accounts Benefit 7 to 10 Premier MySavings Encourages saving from an early age 11 to 17 Premier MySavings Premier MyAccount Separate accounts for spending and saving 18 to 25 Premier Family Savings Plus, we have a suite of current accounts for customers to choose from * Foreign currency transactions are subject to a non-sterling transaction fee, currently 2.75% of the sterling amount of the transaction. Some cash machine operators may apply a direct charge for withdrawals from their cash machines and this will be advised on screen at the time of withdrawal.

5 Premier MyMoney: More than just a bank account Premier MyMoney is a package of both Premier MySavings and Premier MyAccount, designed to offer you the support you need and help you save. You re in control, with help at hand Managing your money is easy with the right help, and Premier MyMoney puts you in control of your finances from a young age. Up until you turn 18, your parent (who is a customer with us) will be able to access information regarding your account to help you with any problems you may have in writing, via telephone banking or at one of our branches. They ll be able to make transfers to your account to help you if you need extra cash, but they won t be able to withdraw money from your account. We ve got your best interests at heart With Premier MyMoney, you ll enjoy great rates of interest. This means you ll see your money grow more quickly. We ll pay you interest monthly, we ll send statements to you every six months and we won t let you spend more than you have available so you ll always know where you are. We ll automatically upgrade you, and keep you informed Premier MyMoney accounts are designed to change with your changing needs. We ll automatically transfer you to the next account, and keep you informed every step of the way. We ll write to you before your 11th and 18th birthdays with all the details and again when the account is opened. But we ll give you plenty of notice so you can let us know if you don t want the accounts to be opened.

6 Your global safety net When you turn 11, you ll receive your Premier Recognition Card. This little card brings you big benefits. If you travel overseas without your parents, you can do it knowing that you have the support of our global safety net. It will entitle you to: } A warm welcome in over 6,000 Englishspeaking branches worldwide. } Up to $2,000 instant cash in the case of an emergency with your parent s permission in over 40 countries and territories. } Access to the worldwide helpline ( PREMIER). } If you re over 18 a supplementary credit card is available for your financial security when you re abroad alone, subject to parental agreement. } Where necessary, we can provide you with an emergency temporary replacement credit card overseas within 36 hours.

7 Are you aged 7-10? Premier MySavings With Premier MySavings, you ll never be the piggy in the middle. Anyone can put money into your account, so money you receive for birthdays, special occasions or pocket money can start earning interest straight away. } When you open your account, you ll get a free money box. What happens when you re 11? On your 11th birthday, we ll automatically open a current account for you called Premier MyAccount. Your savings can stay in your Premier MySavings and your Premier MyAccount will become your spending account. } You can withdraw money at any HSBC branch using your Cash Book whenever you like. Remember, if you re under 11 years old and want to withdraw or transfer over 50, you ll need your parent s signature. } You ll earn money on your savings every month called interest. With Premier MySavings you get a great rate of interest so the more you save, the more you earn. } You ll receive quarterly statements telling you how much interest you ve earned so you can watch your savings grow. } Your parent will be able to access your account to make deposits and help you manage your money. } You ll receive quarterly statements telling you how much interest you ve earned so you can watch your savings grow.

8 Are you aged 11-17? Premier MyAccount and Premier MySavings You ll receive a current account for your spending money in addition to your Premier MySavings account to help you save. Premier MyAccount is a real account, so you get a Visa debit card which you can use online and in the shops. } You ll have access to Personal Internet Banking so you can manage your money online. Visit hsbc.co.uk/internetbanking to register. } At age 11, you ll receive your Premier Recognition Card, giving you the reassurance of a global safety net. } We will automatically send a debit card, unless you or your parents/legal guardian ask us not to, which allows you to buy online and in shops. Plus you can use it to make ATM withdrawals overseas, free of nonsterling cash fees (ATM transaction fees) from HSBC. } We won t let you spend more than you have available, so you never have to worry about being overdrawn. } You can top up your mobile phone at HSBC cash points using your debit card. } Your parent (who is a customer with us) may access your account to get information to help you manage your money. They cannot access your money. What happens when you re 18? We ll automatically transfer your Premier MyAccount to a Bank Account and your Premier MySavings to our Premier Family Savings Account. No doubt, you ll have started to think about your future, and we re here to help. We ll contact you just before your 18th birthday to talk about your plans.

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10 Are you aged 18-25? Premier Family Savings Account At 18, you ve got the world at your feet. Whether you re getting ready for uni, preparing to go travelling or stepping on the career ladder, you can get off to the best possible start by saving with the Premier Family Savings account. It offers flexibility with preferential rates for you to enjoy until you turn 26. } Only available to 18 to 25 year old children of an HSBC Premier customer. } Preferential rate of interest. } Interest paid monthly, so you can watch your savings grow. Planning on going to uni? You can switch your Premier MyAccount or Bank Account to a Student Bank Account anytime from the age of 17 to make the most of our student benefits. You ll keep your Premier Family Savings account so you ll still enjoy preferential interest rates and the added value of our Premier service. For more information about our student service, please visit hsbc.co.uk/students } No minimum balance required to open a Premier Family Savings Account. } No notice necessary for withdrawals. } No parental access for greater financial independence. } Real-time transfer of funds to or from your HSBC current account using your debit card, Personal Internet Banking or Telephone Banking. } Suitable for both regular savings by standing order and for putting away lump sums. } You ll receive quarterly statements telling you how much interest you ve earned so you can watch your savings grow. } When you turn 26, your Premier Family Savings account will automatically be converted to a Flexible Saver account.

11 How to apply Applying is easy. Simply complete the enclosed application form, and hand it in at any HSBC branch. Remember, you ll need to get your parent or guardian to sign the application form too. In order for us to know who you are and where you live, you need to bring along one item from each of the following lists: Who you are: Under 18 } Valid full passport } Birth certificate, issued in the UK } Travelcard, bus or rail pass Over 18 } Valid full passport } Full UK driving licence Where you live: Under 18 } Medical card } Parent s or guardian s recent utility bill (dated within the last four months not a mobile phone bill) Over 18 } Current bank or building society statement } Utility bill (not mobile phone bill) Council tax or water bill To find out if you can use other forms of documentation, please contact your nearest branch. If you are an existing MyMoney or Flexible Saver customer and your parents or guardians are HSBC Premier customers, you may upgrade to HSBC Premier Family Banking by simply completing the sections for existing customers in the enclosed application form and returning it to any branch or in the pre-paid envelope provided. How children can avoid their savings being liable for tax Children under the age of 16 don t usually earn enough to pay tax. The HM Revenue & Customers form R85 enables us to pay your child interest-free tax. Make sure you ask for the R85 form when your child s account is opened. Once we receive your completed form, we ll pay interest without deducting tax.

12 Important information Please read through these important details about HSBC and your accounts. About HSBC HSBC Bank plc is established at 8 Canada Square, London E14 5HQ, its registered office. In the UK, HSBC Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register with the registration number In the Channel Islands, HSBC Bank plc is regulated by the Jersey Financial Services Commission for Banking, General Insurance Mediation and Investment Business and licensed by the Guernsey Financial Services Commission for Banking, Insurance, Collective Investment Schemes and Investment Business. Licensed by the Isle of Man Financial Supervision Commission. About the Terms and Conditions Our terms and conditions and our dealings with you up until the time your account is opened are governed by the laws of England and Wales for accounts held in the UK or, for accounts held in the Channel Islands or the Isle of Man, by the laws of the Island where your account is held. We are required by law to tell you the terms and conditions are in English and we will communicate with you in English. Further information and written details about our products and services are available from any of our branches or from Customer information, PO Box 6201, Coventry CV3 9HW. About this brochure This brochure only sets out the main features of each product/service you may be entitled to. These products/services will be subject to additional terms and conditions which you will be given when you apply for them or will be covered by our Premier Family Terms and Conditions. Our products and/or services and/ or their features may change from time to time. Deposits HSBC Bank plc is covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors including most individuals and small businesses are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to the current FSCS limit for deposits. First Direct and HSBC are both trading names of HSBC Bank plc and customers who hold deposits under both trading names will only be eligible for one claim of up to the FSCS deposit limit in total. For further information about the compensation provided by the FSCS (including the current limits, amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website or call the FSCS on or Please note only compensation related queries should be directed to the FSCS. For all other enquiries on your account please contact HSBC on Deposits made with our branches in the Channel Islands and the Isle of Man are not protected by the rules made under the UK s Financial Services and Markets Act 2000 for the protection of retail clients, including the UK Financial Services Compensation Scheme and the Financial Ombudsman Service. HSBC Bank plc is a participant in the Jersey Banking Depositor Compensation Scheme. The Scheme offers protection for eligible deposits of up to 50,000. The maximum total amount of compensation is capped at 100,000,000 in any 5 year period. Full details of the Scheme and banking groups covered are available on the States of Jersey website or on request. HSBC Bank plc is a participant in the Guernsey Banking Deposit Compensation Scheme. The Scheme offers protection for qualifying deposits up to 50,000, subject to certain

13 limitations. The maximum total amount of compensation is capped at 100,000,000 in any 5 year period. Full details are available on the Schemes website or on request. Deposits made with our branches in the Isle of Man are protected by the Isle of Man Compensation of Depositors Regulations Full details available on request. Complaints If you have a complaint please let your local branch manager or the manager of the department concerned know. We will endeavour to resolve your concerns and put matters right. If your complaint is not settled to your satisfaction you may be able to refer it to the Financial Ombudsman Scheme in the UK, the Financial Services Commissions in Jersey and Guernsey or the Financial Services Ombudsman Scheme for the Isle of Man. Our Listening to your Comments leaflet contains further details. Written details are available from any of our branches or from HSBC Bank plc, Customer information, PO Box 6201, Coventry CV3 9HW. Your accounts We will tell you if your application has been successful and when we will open your account. This may be subject to appropriate identification, address verification or other specified documentation being produced to us. If you are a higher rate tax payer you may have to pay the higher rate of income tax on any interest credited to your account. For a period of 14 days after the date you are provided with your Premier MyAccount and/or Premier MySavings account or your Premier Family Savings Account, you have the right to cancel your contract with us and close your account(s) without charge. You can also tell us to close your account(s) at any time after they have been opened. In both instances, we must receive your instructions in writing (or via our Personal Internet Banking Service). We have the right to close your account at any time and will normally give you two months notice of this. Customers aged 7-17 will enjoy rates equal to or better than our best children s saving rate, customers aged will enjoy rates equal to our HSBC Premier Savings Account. If you have a Premier MySavings account with us we will automatically open you a Premier MyAccount current account on your 11th birthday. On your 18th birthday your Premier MySavings Account will automatically convert to a Premier Family Savings Account and your Premier My Account will convert to a Bank Account. In order to qualify for a Premier MySavings Account, a Premier MyAccount or a Premier Family Savings Account your parent(s)/legal guardian must have HSBC Premier. If your parents/legal guardian no longer have HSBC Premier then we will provide you with two months notice by post, or secure e-message that a Premier MySavings Account will be converted to a MySavings Account, a Premier MyAccount will be converted to a MyAccount or a Premier Family Savings Account will be converted to Flexible saver account. Using your card abroad Unless you agree that the currency conversion is done at the point of sale or withdrawal and agree the rate at that time, for example with the shopkeeper or on the self-service machine screen, the exchange rate that applies to any non-sterling debit card payments (including cash withdrawals) is the VISA Payment Scheme Exchange Rate applying on the day the conversion is made. For non-sterling (foreign currency) transactions we will charge a fee of 2.75% of the sterling amount of the transaction. This fee will be shown as a separate line on your statement as a Non-Sterling Transaction Fee.

14 Details of the current VISA Payment Scheme Exchange Rates can be obtained from the card support section of hsbc.co.uk or by calling us on the usual numbers. We will deduct the payment and the fee from your account once we receive details of the payment from the card scheme, at the latest, the next working day. Overseas cash machine withdrawals made with your HSBC Premier MyAccount Visa Debit Card are free of non-sterling cash fees (ATM transaction fees) from HSBC. Some cash machine operators may apply a direct charge for withdrawals from their cash machines and this will be advised on screen at the time of withdrawal. Setting up a foreign bank account Our banking services in each country can vary significantly due to local legal and regulatory constraints. Our UK International Banking Centre will explain how we can help meet your particular needs. Lines are open 9am to 5pm Monday to Friday (UK time). To help us continually improve our service, and in the interests of security, we may monitor and/or record your communications with us. Please note that if you undertake investment business with any non-uk members of the HSBC Group, you will be excluded from the benefit of the rules and regulations made under the UK s Financial Services and Markets Act 2000, including the UK s Financial Services Compensation Scheme. Communications *To help us to continually improve our service and in the interest of security, we may monitor and/or record your communications with us. Lines are open from 8am to 10pm every day.

15 Customers with disabilities We offer many services including Braille and large print statements and sign language interpretation. For more information, just visit or call us on * (textphone ), if calling from overseas please call , for the Channel Islands and Isle of Man or call in at any HSBC Bank branch.

16 This document has been printed on paper made from responsibly-managed forests using biodegradable, vegetable oil-based inks. Issued by HSBC Bank plc Customer information: PO Box 6201, Coventry CV3 9HW PO Box 14, St Helier, Jersey JE4 8NJ PO Box 31, St Peter Port, Guernsey GY1 3AT PO Box 20, Douglas, Isle of Man IM99 1AU Printed by Mastercolour plc, Tunbridge Wells NJ MCP /13 HSBC Bank plc All Rights Reserved. AC15412