Campus Phone Feature Instructions
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1 Campus Phone Feature Instructions UWM is served by three distinct Centrex telephone systems. Follow the dialing instructions for your location. Feature External Calling (Restrictions may apply) Call Transfer (To transfer a call) 3 Way Calling (To add a third party to an existing call) tandard () Kenwood Campus University Center for Continuing Great Lakes Research Facility Education ptional () (Prefix 229) (Prefix 227) (Prefix 382) 8 for T or9 for all other calls...hear dial tone...dial telephone number. To Activate Depress switchhook (first call is number 1...announce call in privacy...hang up. 8 for T or 9 for all other calls...hear dial tone...dialtelephone number. Depress switchhook (first call is number [1]...announce call in privacy...hang up. To Activate Depress switchhook(first call is Depress switchhook(first call is placed on temporary hold)... hear number 1...announce special dial tone... dial number [1]...announce conference...depress conference...depress switchhook switchhook again...begin again... begin conversation. conversation. 9 for all calls..hear dial tone...dial telephone number. tone...dial number 1...announce call in privacy...hang up. tone...dial number 1...announce conference...depress switchhook again...begin conversation. Consultation Hold (To talk privately with a third party) To Activate Depress switchhook (first call is number 1...converse...when conversation is complete and called party hangs up, original call is reconnected. Depress switchhook (first call is number 1... converse...when conversation is complete and called party hangs up, original call is reconnected. tone...dial number 1...converse...when conversation is complete and called party hangs up, original call is reconnected.
2 Call Hold (To place a call on hold) To Activate tone...dial hear confirmation tone followed by dial tone...leave handset off hook to keep call on hold...r...dial another number. tone...dial 12...hear confirmation tone followed by dial tone...leave handset off hook to keep call on hold...r...dial another number. switchhook...hear hear confirmation tone followed by dial tone...leave handset off hook to keep call on hold...r...dial another number. Hang up...when phone rings...lift Hang up...when phone rings...lift handset to resume conversation. handset to resume conversation. Hang up...when phone rings...lift handset to resume conversation. Call Forward Variable (To have all incoming calls ring at a different number) hear second dial tone...dial forwarded...hear confirmation tone followed by ringing or busy...if number answers...announce that you are forwarding your calls...if no answer or busy...hang up...your calls will be forwarded. (Call Forward-Variable overrides Call Forward-Busy/No Answer.) hear second dial tone...dial forwarded...hear confirmation tone followed by ringing or busy...if number answers...announce that you are forwarding your calls...if no answer or busy...hang up...your calls will be forwarded. (Call Forward- Variable overrides Call Forward- Busy/No Answer.) hear second dial tone...dial forwarded...hear confirmation tone followed by ringing or busy...if number answers...announce that you are forwarding your calls...if no answer or busy...hang up...your calls will be forwarded. (Call Forward-Variable overrides Call Forward-Busy/No Answer wait for confirmation...hang wait for confirmation...hang up. up wait for confirmation...hang up. Automatic Call- Back (Allows automatic callback when busy station on campus becomes free.) To Activate When busy tone is heard...depress switchhook...dial 15...hear dial tone...hang up. When busy line is free, phone will ring three short times. [ 2] Lift handset...hear ringing. When party answers, begin conversation. This feature cannot be accessed with call pick-up. When busy tone is heard...depress switchhook...dial 19...hear dial tone...hang up. When busy line is free, phone will ring one long ring and two short rings. [2] Lift handset...hear ringing. When party answers, begin conversation. This feature cannot be accessed with call pick-up. When busy tone is heard...depress switchhook...dial 15...hear dial tone...hang up. When busy line is free, phone will ring one long ring and two short rings. Lift handset...hear ringing. When party answers, begin conversation. This feature cannot be accessed with call pick-up.
3 peed Dial (To dial an abbreviated code to reach frequently called numbers.) Automatically cancels after 30 minutes. R lift handset...dial 16...hear dial tone...hang up. To Program or Change 13...hear second dial tone...dial the 1 digit code (2-7)...dial the number you wish to store...listen for steady dial tone...hang up...number is now stored. Automatically cancels after 30 minutes. R lift handset...dial 19...hear dial tone...hang up hear second dial tone...dial the 1 digit code (0-9)...dial the number you wish to store...listen for steady dial tone...hang up...number is now stored. Automatically cancels after 30 minutes. No cancel code is currently available hear second dial tone...dial the 1 digit code (2-7)...dial the number you wish to store...listen for steady dial tone...hang up...number is now stored. 6 Way Conference (A call consisting of 3 to 6 parties) To Use the 1 digit code (2-7)...dial # (touchtone)...r...wait for ringing (rotary). To Activate the conference code listen for the steady dial tone...dial the number of first party...party is automatically connected upon answering. To add next conferee...depress tone...dial number...announce conference...depress switchhook...begin conversation. Repeat procedure for each conferee to be added...(if the called number is busy or does not answer, hang up...when telephone rings, lift handset and resume conversation with existing conferees.) "*" (or 7 using rotary phone)...dial 1digit code (0-9)...dial # (touchtone)...r...wait for ringing (rotary). the number of first party...party answers...depress switchhook...hear 15. Depress switchhhook. Repeat the procedure for each conferee to be added. If called party number is busy or does not answer, depress switchhook...dial the conference release code 16...hear special dial tone...dial 15 to be reconnected to the conference or dial the number of the next conferee. the 1 digit code (2-7)...dial # (touchtone)...r...wait for ringing (rotary). the conference code listen for the steady dial tone...dial the number of first party...party is automatically connected upon answering. To add next conferee...depress switchhook...hear number...announce conference...depress switchhook...begin conversation. Repeat procedure for each conferee to be added...(if the called number is busy or does not answer, hang up...when telephone rings, lift handset and resume conversation with existing conferees.) Call Pick-Up (To answer a ringing phone in your group) To Pick-Up (from an idle telephone) the incoming call is now connected to your line...begin conversation the incoming call is now connected to your line...begin conversation the incoming call is now connected to your line...begin conversation.
4 Call Waiting (ignals you that another call is waiting on your line.) To Respond When call waiting tone is When call waiting tone is heard...depress switchhhook...dial 124 (first call is placed on temporary hold, second call is on the line)...begin conversation. To alternate between calls, depress switchhook...dial 124. To abandon current caller, hang up...when phone rings, lift handset to resume conversation with remaining caller. heard...depress switchhhook...dial 124 (first call is placed on temporary hold, second call is on the line)...begin conversation. To alternate between calls, depress switchhook...dial 124. To abandon current caller, hang up...when phone rings, lift handset to resume conversation with remaining caller. When call waiting tone is heard...depress switchhhook...dial 124 (first call is placed on temporary hold, second call is on the line)...begin conversation. To alternate between calls, depress switchhook...dial 11. To abandon current caller, hang up...when phone rings, lift handset to resume conversation with remaining caller. Call Forward Busy Call Forward Don't Answer For ne Call Dial hear special tone...dial desired telephone. predetermined number if your line is busy. predetermined number after 3 rings. Dial hear special tone...dial desired telephone predetermined number if your line is busy. predetermined number after 3 rings. Dial 10...hear special tone...dial desired telephone predetermined number if your line is busy. predetermined number after 3 rings. 1 = if third party does not answer or the line is busy, depress switchhook twice to be reconnected to original party and eliminate busy or ringing sound. 2 = Key systems and certain other types of equipment will ring differently.
5
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