Washburn University School of Applied Studies Human Services Department INTERNSHIP MANUAL. Effective Fall 2015 (Revised August 2015)

Transcription

1 Washburn University School of Applied Studies Human Services Department INTERNSHIP MANUAL Effective Fall 2015 (Revised August 2015) Prepared by the Human Services Department Faculty Contact: Dr. Kayla Waters Assistant Professor and Co-Chair Human Services Department Washburn University Benton Hall, Room 311 Topeka KS (785)

2 TABLE OF CONTENTS INTRODUCTION 3 TERMINOLOGY 4 INTERNSHIP COURSES 5 Internship Course Requirements 6 Internship Course Outcomes 6 Supervision 7 Application Procedure 7-8 CHECKLIST FOR INTERNSHIP 8-9 INTERNSHIP RESPONSIBILITIES 10 The Agency 10 Washburn Faculty 10 Student Credit and Time Expectations 11 Orientation and Observation 11 Direct Services 11 Student Written Assignments 12 Grading 12 Liability Insurance 12 Physical Exams 12 Criminal Background Checks 12 Student Appeal 13 Second Internship at Same Agency 13 Agreements between Agencies and Washburn 13 Student Contact Information 13 POLICIES Confidentiality 14 Dress Code 14 Records 14 Problems with the Internship 14 Request from Agency for Removal of a Student 14 Receiving a Failing Grade 15 Attendance Policy 15 DIRECTORY OF INTERNSHIP PLACEMENT AGENCIES 16 FACULTY DIRECTORY 17 FORMS: All forms are available online at Select <School of Applied Studies> under the WU Academic Links, then <Human Services> 2

3 INTRODUCTION This manual has two functions: First, it is designed to provide students and agencies with information regarding the internship courses offered through the Human Services Department. The main objectives of the internships are to provide students with a balanced education and prepare them for effective job performance in their field. Second, the manual is intended to clarify the expectations and roles of students, agency staff, and the university with respect to internship. This guide is not intended to add to the workload of agency staff, but rather to make the process of supervision of interns beneficial for all concerned. It is our belief that all parties involved in an internship can benefit. The student can benefit through the experiential learning and the personal and professional growth that may occur. Additionally, some students may acquire employment as a result of their placement. The agency can benefit through the energy and time which the student brings to them as well as by having an opportunity to pre-screen possible job applicants. Additionally, the experience of working with students may enhance the motivation and skills of agency staff as well as keep them informed of current knowledge and new information. Lastly, the students contributions may help the agency complete important tasks. The university can benefit by being able to provide programs to its students which it would be unable to offer without agency support and cooperation. And ultimately, we believe that the community and the clients of community agencies will benefit from these educational opportunities for human service practitioners. If you have any further questions about the internships after reading this manual, please contact your faculty advisor or Dr. Kayla Waters, Co-Chair of the Human Services Department, School of Applied Studies, 1700 S.W. College Ave., Benton 311-B, Washburn University, Topeka KS 66621, (785)

4 TERMINOLOGY Agency: An organization in the community that delivers human services to clients/consumers. Agency Contact Person: The staff member designated by an agency to be the contact person for student placement(s). The agency contact person is frequently the agency staff member who interviews potential interns. Department Chair: A member of the Human Services faculty who has the responsibility for managing the Human Services Department of the School of Applied Studies at Washburn University. Concentration and Certificates: The Human Services Department includes the concentrations of Addiction Counseling, Gerontology, Mental Health, Developmental Disabilities, Youth Services, and Victim/Survivor Services leading to the Associate of Applied Science (AAS) and Bachelor of Applied Science (BAS) degrees. The department also offers Certificates of Completion in Addiction Counseling, Morita Therapy, Victim/Survivor Services, and Non-Profit Management. Faculty Advisor: A member of the Human Services faculty at Washburn University that has been assigned to serve as an advisor to assist students with enrollment, academic concerns, and internship placements. Faculty Seminar Instructor: A member of the Human Services faculty at Washburn University who is responsible for supervising internship students, monitoring student progress and problems, and assigning final grades. Intern: The student enrolled in an internship. Internship: Student placement in a community agency or organization for purposes of simulated on-the-job training in Human Services. Such placements are commonly called by a variety of names including placement, field placement, field instruction, field experience, field study, field work, internship, and practicum. Students earn academic credit for their work, and may or may not be paid. On-Site Supervisor: A staff member at an agency who has been assigned by the agency to orient interns, coordinate their work assignments, give them feedback on their progress, answer their questions on a regular and ongoing basis, and evaluate them. Ideally, the agency supervisor should be a person who is familiar with the agency programs, clients and the field or profession in which the student is doing an internship. 4

5 INTERNSHIP COURSES The following internship courses are offered through the Human Services Department, School of Applied Studies: HS 280 Internship I. This course is the beginning internship required of all majors in both the Associate and the Baccalaureate degree programs. The internship consists of a minimum of 150 clock-hours of experience in an agency in the community under the supervision of agency staff and university faculty. In addition, a weekly seminar is required to integrate learning in the field with classroom instruction. Emphasis will be given to basic competencies of human service delivery. (3 credit hours) Prerequisites: HS100, HS131, at least one course in area of emphasis, and faculty consent. HS 281/380 Internship II. This course is the second internship required of all majors in both the Associate and the Baccalaureate degree programs. The internship consists of a minimum of 150 clock-hours of experience in an agency in the community under the supervision of agency staff and university faculty. In addition, a weekly seminar is required to integrate learning in the field with classroom instruction. Emphasis will be given to basic helping relationship skills, communication skills, observation, reporting, recording and assessment. (3 credit hours) Prerequisites: HS250, HS280, at least two courses in emphasis area, and faculty consent. HS 481 Internship III. This is the third required internship course for the Baccalaureate degree level majors within the Human Services Department. The internship consists of a minimum of 150 clock-hours of experience in an agency in the community specific to the student s area of concentration, under the supervision of agency staff and university faculty as well as a weekly seminar to integrate learning in the field with classroom instruction. Students will be evaluated related to their mastery of specific competencies in their concentration. (3 credit hours) Prerequisites: HS281, HS300, HS302, and faculty consent. 5

6 INTERNSHIP COURSE REQUIREMENTS Students will: 1. Complete a Learning Contract that includes internship course outcomes and at least two individualized learning outcomes that have been approved by the on-site and faculty supervisors. 2. Complete a minimum of 150 clock hours. (You may need to do additional clock hours dependent on certification requirements; please check with your faculty advisor). 3. Regularly attend and actively participate in weekly seminar to reflect on the internship experience and synthesize knowledge being learned at the internship site. 4. Regularly attend and actively participate in on-site internship activities, gaining a firsthand knowledge of the diverse problems encountered in the field through observation, practice, and discussion/reflection with agency staff. 5. Complete writing assignments as required by the seminar instructor for the purpose of reflection and integration of classroom knowledge and on-site experience. INTERNSHIP COURSE OUTCOMES By the end of the semester, students will be able to: 1. Describe the organizational structure of internship site. 2. Describe procedures and practices of internship site. 3. Describe the services available within the agency and within the community related to his/her internship site. 4. Identify issues, concerns, needs and goals of constituents of internship site. 5. Demonstrate competence in skills related to providing human services. 6. Demonstrate ethical practices, following the Ethical Standards of Human Services Professionals. 7. Demonstrate a cooperative, professional working relationship with agency staff and consumers. 8. Demonstrate increased self-awareness, insight, understanding of professional behaviors, and identification with human service professionals. 6

7 SUPERVISION Washburn University has overall responsibilities for the educational experiences of each student. Each student is expected to attend a weekly seminar and keep the Faculty Seminar Instructor informed of any current or potential problems. It is essential, however, for each agency to provide orientation, feedback, and appropriate work assignments to the interns. This requires that each agency assign a staff member to serve as the student s site supervisor to: 1. Plan and arrange for the student s orientation to the agency, its programs, procedures, staff, and personnel policies; 2. Coordinate the student s assignments and provide for regular supervision times; 3. Provide consultation, communication, and feedback; 4. Coordinate the student s work and observational experiences with other staff members; 5. Contact the Faculty Seminar Instructor at Washburn University to share information when needed; and 6. Evaluate the student, in writing, at the end of the semester on the forms provided by the department. APPLICATION PROCEDURE Submit the appropriate Application for Internship online by the deadline (see Page 9). Copies of all applications will be placed in the Human Services Faculty Advisor s mailbox following the application deadline. Faculty will review all applications at the next scheduled faculty meeting typically within one to weeks following the application deadline. The Faculty will discuss potential placements for approved applicants to assure placements are balanced within the community and to avoid excessive duplication. Human Services Faculty Advisors will request the following information from the student, if there is not an Affiliation Agreement with the agency on file: 1) Agency Name Full legal name of the lead agency 2) Executive Director Full name, and appropriate title 3) Mailing Address Where the agreement is to be mailed for signature 4) Contact Person (s) Name(s) of Site Supervisor(s) 5) Phone Number(s) Main number, and any affiliate placements 6) Address(s) Essential for distance placements 7) Emphasis Type(s) Addictions Counseling (AO), Gerontology (GR), Mental Health (MH), Developmental Disabilities (DD), Victim/ Survivor Services (VS), Youth Services (CC), and/or Non-Profit Management (NP) 7

8 During the Washburn Advance Web-Registration period (November for the Spring semester; April for the Summer/Fall semesters), Human Services Faculty Advisors will inform the student of the section day/time and location of their assigned weekly internship seminar. Human Services Faculty Advisors will discuss possible placement sites with their advisees. Faculty members will work with their students to find an appropriate placement. Students should not contact agencies without permission of their advisor. If the Agency Contact Person and the student agree on an internship, they will complete the Internship Learning Contract. It is the student s responsibility to return the completed contract to the Human Services Department as soon as possible. After the form is returned, an enrollment/registration override will be done, allowing the student to enroll in the internship. No student will be allowed to enroll in an internship until their Contract is completed, signed by all parties, and on file. If an agency does not agree on an internship, it is the student s responsibility to notify their Faculty Advisor promptly so an alternative placement can be identified. Students are encouraged to take a current resume with them and approach the internship interview much as they would a job interview. Internship Placement Requirements Students must apply, and be accepted, to our internship program. Similarly, students must be accepted by an approved internship agency in order to complete an internship. Students from widely varying backgrounds, including students with criminal records or a history of personal mental health or addictions treatment, may be able to successfully complete approved field placements. However, the Human Services Department reserves the right to refrain from placing a student at an agency where the student has an existing or potential conflict of interest, including, but not limited to, dual relationships with an agency supervisor. The Human Services Department may also share information about a student with a potential internship agency if we have reason to believe this information is directly relevant to the safety and quality of services the individual can provide in that particular setting. Finally, most internship sites conduct criminal background checks, and these sites have full and independent discretion regarding whether or not to accept a student. Students with particular types of criminal records (e.g. crimes against persons, fraudulent service-provision) may find it difficult, or impossible, to secure placement at an approved site. The Human Services Department cannot force agencies to accept students, and we will not grant a degree to a student who has not completed the approved internship experiences. CHECKLIST FOR INTERNSHIPS Human Services Department Each student must complete each of the following before being placed in an internship: Degree-Seeking students: Complete all prerequisite courses required for Internship. a. HS280 Internship I HS100, 131 and one course in emphasis area b. HS281/380 Internship II HS250, 280 and two courses in emphasis area c. HS481 Internship III HS281/380, 300,302, and HS325 d. HS381 Internship III Plan 2+2 ONLY 8

9 Students seeking Certificates only will have different prerequisites. See your advisor. Review a copy of the Human Services Internship Manual available in PDF format on by selecting <School of Applied Studies> and the <Human Services Department> links. Complete an Application for Internship online. Go to MyWashburn; select <School of Applied Studies> under the WU Academic Links, then select the <Human Services> link. Submit the appropriate application online by the designated dates: March 1 for Summer Graduates AND for Fall Semester October 1 for the Spring Semester Initial Application for Internship All new, first-time internships (HS280 and/or students seeking Certificates only). This requires a short essay and two references. Re-application for Internship Any subsequent internship (i.e., HS281, 380, 381, 481) Contact your Faculty Advisor prior to Advance Registration concerning potential placement and proposed internship seminar. In consultation with your advisor, you will need to arrange an interview with the agency and thereafter submit your completed Internship Learning Contract. No student will be allowed to enroll in an internship until all paperwork is complete, including the Contract signed by all parties, and on file. (Please allow 48 hours for the registration override to be completed by the department before attempting to enroll.) Any violation of these procedures may result in loss of internship placement. Internship Learning Contracts are due to your advisor by these designated dates: Third Monday in April for Summer Graduates AND for Fall Semester Third Monday in November for the Spring Semester Applications for Internship will be reviewed by the faculty and evaluated on the following criteria: 1) Has successfully completed a full semester of Washburn University Human Services course work prior to application date; 2) Has completed all prerequisite courses for the internship with a grade of C or better; 3) Has completed application, forms, and other requirements by the deadlines; 4) Has maintained a minimum 2.0 grade point average; 5) Is recommended by faculty for placement in an agency; and 6) Anticipated date of completion of program. In the event that there are more applications for internship (received by the deadline for application) than possible placements, students will be placed ONLY if they have met ALL criteria. If there are still more on-time applications than possible placements, students will be prioritized on the basis of their anticipated completion date for the program; that is, students who are closest to completion will be given priority over students who are not as close to graduation. The online internship seminars are reserved for students who are formally registered as distance students. If there are more distance students than spaces in the online seminar, priority will be given based upon application date and graduation/certificate dates of completion. 9

10 Distance students applying late for an internship will be placed on a waiting list and may not be able to enroll in the online seminar despite graduation/certificate date of completion. If there are available openings, students who are not formally registered as distance students will be considered for the online seminar based on criteria such as distance from Washburn University, work schedule, and graduation/certification date. However, to be considered for the on-line seminar, students must indicate their desire for placement in this seminar on their internship application. THE AGENCY INTERNSHIP RESPONSIBILTIES 1. Completes Affiliation Agreement with Washburn University; 2. Designates an On-Site Supervisor to work with each student; 3. Assists the student in completing the learning contract which describes the learning outcomes that s/he will perform and demonstrate; 4. Provides the student with meaningful work experience which, when appropriate, will increase in difficulty and responsibility as the student demonstrates readiness; 5. Permit the Faculty Seminar Instructor to make site visits; 6. Contacts the Faculty Seminar Instructor promptly in the event of any problems, whether of omission or commission, regarding the student s internship; and 7. Completes an end-of-term evaluation of the student intern. WASHBURN FACULTY 1. The Department Chair oversees Affiliation Agreements with agencies accepting interns; 2. The Department Chair orients the agency supervisor to the Human Services Department philosophy and expectations, as appropriate and necessary; 3. The Faculty Advisor reviews application, checks to see that all prerequisites have been met, and makes a recommendation to the faculty regarding student readiness; 4. The Faculty Advisor informs qualified students of potential placement sites; 5. The Faculty Seminar Instructor makes site visits to each agency (or by and/or phone for distance students and when face-to-face cannot be arranged) during the semester the student is in placement; 6. The Faculty Seminar Instructor meets weekly with students in the campus or online seminar to monitor the student s progress; 7. The Faculty Seminar Instructor responds to agency or student needs for assistance, as appropriate; and 8. The Faculty Seminar Instructor awards grades based on the evaluation by the On-Site Supervisor, the requirements completed by the student, and the instructor s seminar requirements. THE STUDENT 1. Has completed all prerequisite course work for the internship; 2. If not enrolled in classes for more than one semester, s/he is required to successfully complete a full semester of course work directly prior to being considered for an internship; 3. Maintains a minimum 2.0 grade point average; 4. Completes all applications, forms, and other requirements of the school and the agency; 5. Is admitted to the Human Services internship program; 10

11 6. Is recommended by faculty for placement in the agency; 7. Completes the pre-placement agency interview and is accepted by the agency; 8. Attends the concurrent seminar class and completes any related assignments required by the Faculty Seminar Instructor; 9. Carries out the job functions as planned and coordinated by the On-Site Supervisor; 10. Contacts On-Site Supervisor first in case of an illness or other unexpected absences or tardiness, and the Faculty Seminar Instructor immediately thereafter; 11. Successfully completes the hours required for the internship; 12. Complies with all applicable agency and professional policies, procedures, and standards of conduct; 13. Keeps Faculty Seminar Instructor informed of all relevant information regarding the placement; and 14. Accepts responsibility for his or her own learning and growth during the internship. CREDIT AND TIME EXPECTATIONS Although the required total hours may vary, a minimum of 150 clock hours will be spent in each internship*, for a total of 3 credit hours. This total includes only each student s attendance at the agency and not the weekly seminar. Each student will plan her/his schedule with the On-Site Supervisor and keep a time sheet to be signed by the On-Site Supervisor and turned in to the Faculty Seminar Instructor at the end of the semester. The internship hours must be distributed throughout the semester unless approved by the internship seminar instructor, student s academic advisor, and the internship site supervisor. The completion of the required total hours represents a semester-long commitment by the student to gain cumulative experience in the field, provide dependable assistance to an agency/program, and fully participate in the internship seminar. Internship hours and assignments will be arranged at the discretion of the On-Site Supervisor with reasonable allowances for the student s academic schedule and personal circumstances. Students are expected to contact the On-Site Supervisor prior to their expected arrival time if they are unable to attend the internship on any day they are scheduled. Problems with attendance or punctuality may be grounds for involuntary withdrawal from the course. A passing grade requires at a minimum that the student receive a passing evaluation from the On-Site Supervisor. *200 hrs for the semester internship requirement for Addiction Counseling certification ORIENTATION AND OBSERVATION During the semester, the student should be regarded as a part-time (though usually non-paid) member of the staff. To conform with regulations of the Kansas Behavioral Sciences Regulatory Board for addiction counseling licensure, students must identify themselves as being in training and differentiate themselves from paid staff. As such, the student should participate in orientation and observation activities similar to those provided for new employees. These may include, but are not limited to: 1. A tour of the agency and orientation to its services and programs; 2. Becoming acquainted with agency policies, procedures, protocols, etc.; and 3. Attending appropriate staff meetings and observing or assisting staff members in performing specific functions to help the student become acclimated to the agency. 11

12 DIRECT SERVICES A major objective of the internship is to enable the student to develop effective professional skills and gain confidence in providing services. Students begin primarily as an observer, but will progress with assignments that place increasing responsibility for meeting client and/or agency needs. The On-Site Supervisor should increase the student s responsibilities to the degree that the student is ready to handle such duties. STUDENT WRITTEN ASSIGNMENTS 1. Written Assignments 2. Reflection Paper 1) Written Assignments Students taking an internship are to complete weekly writing assignments as required by the Faculty Seminar Instructor for the purpose of reflection and integration of classroom knowledge and on-site experience. 2) Reflection Paper For each learning outcome that the student has identified as a focus for competency development, the student will prepare a statement of activities s/he has performed in each competency, a description of what was learned, and a self-evaluation of their competence in that area. GRADING Internship grades are assigned by the Faculty Seminar Instructor. (Refer to your course syllabus each semester for specifics regarding learning outcomes.) Your evaluation will be based on the following criteria, with some flexibility in percentages based on your seminar: 1. The agency evaluations 40% (35% from on-site supervisor; 5% student agency evaluation) 2. Your attendance and participation in seminar 20% 3. Your weekly Written Assignments 20% 4. Your Reflection Paper 20% LIABILITY INSURANCE Washburn University carries an umbrella liability insurance policy on all Washburn students in approved internships. PHYSICAL EXAMS Some agencies may require student interns to have a physical exam, or provide documentation stating they are in good physical health and free of communicable disease prior to the start of their internship. CRIMINAL BACKGROUND CHECKS Some agencies require criminal background checks of applicants for internships. These, unless otherwise stated, will be conducted through the agency. 12

13 STUDENT APPEAL In the event a student is withdrawn from, or denied a placement pursuant to any provision of this manual, the student has the right to appeal to the Chair of the Human Services Department. SECOND INTERNSHIP IN THE SAME AGENCY As a general rule, it is the policy of the Human Services Department that all internships be done at different agencies in order to maximize students learning opportunities. There are circumstances where a two-semester placement can be arranged if it is in the best interest of the agency and the student. Only under very special circumstances will a student complete more than two semesters at the same agency. AGREEMENTS BETWEEN AGENCIES AND WASHBURN UNIVERSITY Agencies hosting student interns are required to sign an Affiliation Agreement with Washburn University. Each Agreement shall be in effect for five (5) years. A copy is kept on file in the agency, with the original in the office of the Human Services Department. STUDENT CONTACT INFORMATION All students at Washburn University are responsible for updating current address and phone number information on their MyWashburn accounts. Washburn University addresses are the official addresses used by the University for relaying important messages regarding all academic and financial information. It may also be used by instructors to provide specific course information. messages sent to Washburn University addresses will be considered the students official notification for important information. Students who fail to check their WU may miss important information about internships that could result in denial of or withdrawal from internship placement or a lower grade. 13

14 POLICIES CONFIDENTIALITY Students in the Human Services Department will be working with clients or patients receiving treatment and services in their internship placement site. Moreover, they may encounter medical records of patients or clients as well as receive indirect information about current or former patients from other agency employees, students, or faculty. It is essential that the confidentiality of any such information be maintained. Each student will observe, maintain, and protect current or former agency clients rights to confidentiality at all times. Any student enrolled in a Human Services Department internship who reveals confidential information about a current or former patient/client other than in an authorized manner, place, or to an authorized person, shall be subject to dismissal from the internship with a grade of F and, depending upon the circumstances, shall be reviewed for continuation in the Human Services Program. Information shared in seminar is also considered confidential. Students may not discuss issues outside of the seminar. Failure to maintain this standard may result in the student being withdrawn from the placement and receiving a grade of F. Withdrawal of a student for this reason could be grounds to refuse to re-admit the student to any Human Services program. Human Services faculty may consult with each other regarding issues that arise in seminar. DRESS CODE Students will comply with agency dress codes any time they are at their internship placements. Inappropriately dressed students may be sent home at the discretion of the agency. Any time lost for this reason will have to be made up. The Faculty Seminar Instructor should be informed as soon as possible if a student is sent home under this provision. RECORDS The student will maintain accurate and timely records of clock hours spent at her/his internship placement. Students must follow all policies and procedures of the agency related to records, charts, or forms for which they are authorized to have access or make entries. Failure to maintain this standard may result in the student being withdrawn from the placement and receiving a grade of F. PROBLEMS WITH THE INTERNSHIP Any problems which may develop relating to a student s internship will be dealt with promptly. Resolution of any such problems will require the cooperation of all involved. Therefore, it is essential that the Faculty Seminar Instructor and/or Faculty Advisor are/is informed of any developing problems at the earliest possible opportunity by the agency site supervisor and the student her/himself. REQUEST FROM THE AGENCY FOR REMOVAL OF A STUDENT If the designated Agency Contact Person requests that a student be removed from the agency, that request must be accompanied by a written explanation documenting the problems which led 14

15 to the request. The Faculty Advisor and/or Department Chair will review all relevant information from the agency and the student. Removal from internship may result in a student earning a grade of F. RECEIVING A FAILING GRADE If a student receives a failing grade, a Departmental Internal Review occurs. The student will not be placed into another internship until the Internship Review Board determines the student can be readmitted to the internship program. The Review Board will consist of the Chair and the Faculty of the Human Services Department, and the Associate Dean of the School of Applied Studies. ATTENDANCE POLICY A minimum number of hours are required for each internship. 1. Students are required and expected to attend all scheduled internship hours. 2. Students are required to report all absences* at least one hour prior to the time they are schedule to be at the internship site. These absences must be reported to: a. The On-Site Supervisor or other designated contact person, AND b. The Faculty Seminar Instructor immediately thereafter. *All reported absences may or may not be considered excused absences. 3. Students are required and expected to report to their internships punctually. Students should attempt to inform the On-Site Supervisor of any time they are going to be late, unless instructed to do otherwise. If a student misses 3 seminar meetings (or has 3 absences from their agency), they may be placed on a behavioral contract, prepared by the Faculty Seminar Instructor, to ensure their success. Excessive absences may lead to a failing grade. 4. Students are required to make up time missed to ensure that they have at least the minimum number of hours. Excessive absences or tardiness may result in a withdrawal from the internship. 5. Any change in a student s schedule must be approved by the On-Site Supervisor or other designated person. 6. Students are not to leave the agency placement site during their assigned duty hours unless they have followed appropriate agency policy to arrange it (i.e., received permission from the On-Site Supervisor or other designated person). 7. Students must keep a log of their time and attendance, as already outlined. Any time lost from the placement due to tardiness, sickness, family problems, emergencies, or other reasons shall be made up until the student has accumulated the required hours on the placement site. Excessive absences, tardiness, or unauthorized schedule changes on short notice may be grounds for withdrawal from the internship placement. 15

16 DIRECTORY OF INTERNSHIP PLACEMENT AGENCIES While agencies taking students will vary from semester to semester, the department maintains a list of affiliated agencies. Students should consult with their department academic advisor. 16

17 FACULTY DIRECTORY HUMAN SERVICES DEPARTMENT WASHBURN UNIVERSTIY 1700 SW College, Ave., Benton Hall 311 Topeka, KS (785) Fax: (785) Kayla Waters, Ph.D. (785) Associate Professor and Co-Chair Benton Hall, Room 311-B Deborah Altus, Ph.D. (785) Professor and Co-Chair Benton Hall, Room 311-D Brian Ogawa, D.Min. (785) Professor Benton Hall, Room 309 Diane McMillen, Ph.D. (785) Professor Benton Hall, Room 311-C Iris Wilkinson, Ed.D. (785) Professor Benton Hall, Room 311-B Donald Crowder (785) Lecturer Benton Hall, Room 311-E Ruth Owens-Jurgens (785) Lecturer Benton Hall, Room 311-F Nancy Bachman (785) Department Secretary Benton Hall, Room