Welcome to Midland States Bank. Important information about changes that affect your First National Bank accounts. Welcome Guide 1

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1 Welcome to Midland States Bank Important information about changes that affect your First National Bank accounts. Welcome Guide 1

2 A little about us. I know Midland States Bank is probably not a name with which you are familiar. So, I just wanted to tell you a little about us. Midland is a growing and sound financial institution which is evident by these numbers: 132 year old well-capitalized community bank Over 400 employees in 29 locations Assets of $1.5 billion Rated 5-stars (one of strongest banks in the nation) by BauerFinancial, Inc. as of 12/31/12 Ranked as 23rd Most Efficient Bank in U.S. by Bank Director Magazine, 2011 Recognized by Investment Professionals Inc. as 12th Fastest Growing Wealth Management Division in the U.S., 2012 Ranked by Inc in Fastest Growing Private Companies, 2011 The common thread that links Midland and First National Bank of Grant Park is one that may be the reason you selected First National Bank originally. Like First National Bank, Midland is an Illinois-based community bank with a long history of community service and helping generations of families with their personal, business and wealth management needs. At our core, we are both community banks investing back in the communities we serve. This will not change. We will continue to help strengthen our communities through contributions from a financial aspect and volunteerism. When it comes to serving your financial needs, we are committed to exceeding your expectations. As a customer of Midland, you will be able to enjoy more services and more convenience, all delivered with the same attention to detail you are accustomed to enjoying. For your convenience, this informative guide will take you step-by-step through the conversion process. This guide has been designed to help you understand the conversion process and how it may affect your accounts. We ask that you please read it carefully. If you have questions or concerns, please contact your local bank representative. We are extremely pleased to have you as our customer. Sincerely, Leon J. Holschbach President and Chief Executive Officer 2 Welcome Guide

3 Table of Contents 6 Conversion at a Glance 6 Important Dates and Information 8 FDIC Coverage 9 Personal Checking 10 Personal Savings 11 Overdraft Protection 12 Convenient Personal Services 15 Personal Loans 15 Business Checking 17 Business Savings 18 Public Funds 18 Business Loans 18 Convenient Business Services 20 Wealth Management 20 Other Bank Services 22 Interest Rates and Tiers 24 Disclosures 29 Miscellaneous Fees and Charges 30 Privacy Policy Legend Look for this symbol for new enhancements to the way you bank. Please pay special attention to this symbol which indicates changes that could affect you. This symbol informs you of the few services that will no longer be offered. Welcome Guide 3

4 Midland, that s my bank. It is truly an exciting time to bank with Midland States Bank as we continue to grow and add more branches, create and enhance our products and services and improve the overall customer experience. We look forward to earning your business each and every day we serve you and the gratification that comes with hearing a few simple words, Midland, that s my bank. Welcome. Great Strength. More Heart. We bring the strength, stability and expertise of a top-performing institution - a place where you know your money is safe, you get the most advanced products and services and where you ll get the financial advice to prepare you for what s right around the corner. But that s not what makes us unique. What sets us apart is our ability to provide financial strength while dedicating ourselves to each and every customer. See, we put our heart and soul into every relationship, every experience and every customer interaction. We truly care about our customers and we want to help them achieve financial success and we do that one conversation, one transaction, one handshake at a time. We are a community bank and will always be a community bank, no matter what size we grow to, because we have great strength and more heart. 4 Welcome Guide

5 What s Next. In the coming weeks, you will see the shift to the Midland brand on bank and ATM signs, monthly statements, literature and more. We have been making careful plans to bring your accounts over to our systems so you can fully enjoy the advantages of being a Midland customer. We prepared this guide as an easy way to learn about Midland and our services. The information that follows provides answers to questions you may have about your new accounts and the various ways we can serve you. You will also find account disclosures, including terms and conditions regarding your new Midland accounts. All of us at Midland are looking forward to you joining us as a new customer. We hope you enjoy the benefits Midland has to offer such as a larger selection of products and services, greater convenience and the personal service you were accustomed to with First National Bank. We promise to continue to operate with the highest level of professionalism, integrity and communityoriented spirit, and look forward to serving your financial needs. Again, welcome to Midland States Bank! Welcome Guide 5

6 Conversion at a Glance Midland States Bank will be converting First National Bank of Grant Park accounts over the June 28 weekend. When we open on Monday, July 1, your accounts will operate as Midland and the branches in Grant Park, Beecher and Bourbonnais will continue to operate with the same business hours as prior to the conversion. During the conversion weekend, you will be able to access your bank accounts through ATMs, writing checks and using your debit card. Limited balance and transaction details will be available through ATMs and Bank by Phone during the conversion. Your transactions, including deposits and withdrawals, will continue to be processed like normal, but will not be available through the ATM, Online Banking or Bank by Phone until the conversion is complete. Questions? Should you have questions concerning the information in this guide, we invite you to speak with one of our knowledgeable bank representatives. Grant Park: Beecher: Bourbonnais: Customer Care Center: Our toll-free Customer Care Center number to call after conversion weekend is MY-MIDLAND ( ) Customer Care Center Hours: 8:00 am - 5:30 pm, Monday-Friday 8:00 am - 12:00 pm, Saturday Important Dates and Information First Month Fees Waived On personal and business deposit accounts, we will waive the monthly account service charges for the first 30 days after the conversion. This will allow you to become familiar with your new accounts and make account changes if you would like before any fees would be incurred. Conversion Weekend Conversion Dates - After the close of business on Friday, June 28, your accounts held at First National Bank of Grant Park will integrate into Midland States Bank. The branches in Grant Park, Beecher and Bourbonnais will remain open on Saturday, June 29 with normal business hours. We will open as Midland States Bank on Monday, July 1. Balances During Conversion Weekend, June 28-June 30 - If you perform a balance inquiry at an ATM or through Bank by Phone, the balance will reflect the end-of-day balance on June 28. Balances will not reflect the items posting to your account throughout the conversion weekend. For example, your transactions, including debit cards, deposits and withdrawals, will continue to be processed like normal, but will not be added to or withdrawn from your end-of-day balance when shown at the ATM or through Bank by Phone until the conversion is complete. Balances will be refreshed on July 2. Account Number Changes Unless you have received a letter about an account number change, your account number will remain the same on deposit and loan accounts. Checks For your convenience, you may continue using your First National Bank Personal, Business, Home Equity Lines of Credit and Money Market checks. You can order new checks from our website, If you place your next order through another company, you will need to provide that company with the Midland States Bank routing transit number ( ) and your account number. Routing Transit Number Your Account Number New Debit Cards June 26 - If you currently have a First National Bank Debit Card, your card will be replaced with a new Midland Debit MasterCard. This card will arrive in the mail no later than June Welcome Guide

7 June 30 - You may continue using your current First National Bank debit card through midnight on Sunday, June 30. July 1 - You may activate your new Midland debit card beginning on Monday, July 1. Your existing Personal Identification Number (PIN) will work with your new Midland debit card. You can activate your new card by phone, ATM or by making a PIN-based purchase. Details explaining how to activate will be included with your new card. Online Banking and Bill Pay After this conversion, you will have access to your new Midland Online Banking and Bill Pay service at Online Banking Schedule - Prior to June 27 - We recommend you download or record your account history, statements, recurring transfer schedules and bill payment information prior to the conversion. June 28 - First National Bank s Online Banking access will be turned off at the end of the business day. July 1 - You can begin accessing your accounts through on Monday, July 1, if you use Online Banking services. Signing in to Online Banking for the First Time - You will be able to continue to use your current user ID (user name). The last four digits of your social security number should be used as your initial password. You will be prompted to reestablish a password. You will have multiple prompts that will be required the first time you sign in to Online Banking. Note: You will need to be on a Personal Computer (not a smart device or tablet) the first time you sign into Online Banking. Online Banking Enrollment Availablility - Automated online banking enrollment will be available beginning July 1 through July 1 - Your previous First National Bank online statements will be available. July 2 - Transactions performed over the conversion weekend will be available for viewing through Online Banking. Check images will be available online. Online Bill Pay Schedule - Prior to June 27 - We recommend you download or record your payees and payment history prior to the conversion, as only the last three months of history will be converted. June 27 at 12 pm - Your ability to schedule or pay bills online at First National Bank will be turned off in order to bring your bill pay and payee information over to Midland. July 1 - You can begin accessing your Online Bill Pay account through We recommend you check your payees (including all payee details) and your scheduled payments to make sure your information converted correctly. July 1 - For Online Bill Pay users, modify your payment date to the date the payment is due. Midland will calculate when the payment should be sent based on whether it is to go by check or electronic methods. Please check the method of payment (whether paid by check or electronic) as they may have changed. After July 1 - Set up bills to be presented for payment within Online Banking. This is called e-bills. You will be notified by when your bill arrives. Pre-scheduled Bill Payments - Your pre-scheduled online bill payments will continue even though access will not be available during conversion weekend. Scheduled Recurring Transfers and Alerts - While the majority of your Online Banking information will remain the same, scheduled recurring transfers between your First National Bank accounts and alerts will not convert. Once the conversion is complete, you will be able to reestablish these. Mobile and Text Banking July 1 - For our Online Banking users, you can begin accessing your accounts through our Mobile and Text Banking services beginning on Monday, July 1. You will have to activate Text Banking through your Online Banking account prior to using. These services are available at no charge. The Mobile Banking experience is virtually the same as Online Banking. Simply open a web browser on your smart device or tablet and enter The same user name and password used for your Online Banking is required. Welcome Guide 7

8 Certificates of Deposit (CDs) and Individual Retirement Accounts (IRAs) Changes Early Withdrawal Penalties - The terms of your CD or IRA as established with First National Bank will not change until first maturity after the conversion to Midland States Bank. At first maturity, new early withdrawal penalties will apply. Please refer to details later in this guide. Loans Personal Loans. The terms and conditions of your loans will not change. Automatic payments will continue. Home Equity Lines of Credit. The terms and conditions of your loans will not change. Automatic payments will continue. Home Equity Discover Card is available for more convenient access to your line of credit. You will receive additional information in a separate mailing. Home Equity Loans. The terms and conditions of your loans will not change. Automatic payments will continue. Mortgages. The terms and conditions of your loans will not change. Automatic payments will continue. Overdraft Reserve Line of Credit. If you currently have an overdraft line of credit, the terms and conditions of your line of credit will convert to Midland s Reserve Line of Credit. You will receive a separate notice with your new terms and conditions. Business Loans. The terms and conditions of your loans will not change. Automatic payments will continue. Loan Payment Address Change July 1 - Please mail your loan payments to: Midland States Bank P.O. Box 765 Effingham, IL Statement Cycle Dates Personal Accounts: You will receive your statement within 30 days after this conversion. Your statement will then cycle on the same day each month thereafter. Money Market Accounts: Money Market account statement cycles will end on the last business day of each month. Business Accounts: Business account statement cycles will end on the last business day of each month. Home Equity Lines of Credit: Your statement date will change, but your due date will remain the same. Safe Deposit Boxes Store valuable items and important documents safely and securely in our affordable safe deposit boxes. Our annual fees are different than First National Bank s fees. If you have a Safe Deposit Box, your new annual fee will be: Box Size Annual Fee 3 x 5 $25 3 x 10 $35 5 x 5 $20 5 x 10 $45 10 x 10 $75 The terms and conditions of your Safe Deposit Box will not change. Your payment methods will continue as established prior to conversion unless otherwise notified. Business Online Banking and Bill Pay After this conversion, you will have access to your new Midland Business Online Banking and Bill Pay service at Additional information will be mailed approximately two weeks prior to the conversion date. After conversion, if you would like a free demonstration, please contact your local bank representative to schedule the best time to meet. Remote Deposit Capture for Businesses Extended Deposit Window - On Friday, June 28, your company can make deposits until 6:00 pm for the current business day. After the conversion, the cut-off time will be the end of each business day for the posting to occur on the same business day. Incoming Wire Transfers As of the conversion date, you will need to communicate new Midland wire transfer instructions to parties sending wire transfers to your account. Bank Name: Midland States Bank 1201 Network Centre Drive Effingham, IL ABA Credit to: Customer Name Account Number 8 Welcome Guide

9 FDIC Coverage At Midland States Bank, your deposits are protected up to the insurance limit by the Federal Deposit Insurance Corporation (FDIC). FDIC insured accounts include checking and savings accounts, money market deposit accounts, CDs and deposits in IRAs. Almost all of your interest-bearing deposit transaction accounts at Midland States Bank, as well as deposits in IRAs and certain other retirement accounts, are insured to at least $250,000 per depositor, subject to certain limits. You can confirm that your deposits are within the insurance limits by using the FDIC s Electronic Deposit Insurance Estimator (EDIE), by calling the FDIC at , or by asking your local Midland representative. A Midland representative would be happy to sit down with you to discuss the coverage on your deposits or any financial needs. You can learn more about the FDIC through their website located at Personal Banking Services Personal Checking We want you to have the freedom to manage your account the way you manage your life. So, if you are the type of person who utilizes the convenience of online bill pay, writes a lot of checks or just uses your debit card for everything - we have a Liv account just right for you. Our Liv accounts are designed with the flexibility and tools around the way you Liv! Liv Unlimited Checking Get everything we ve got with Liv Unlimited. Our best account offers free personalized checks, unlimited waived ATM fees, and interest on your money. In addition, this account features shopping, dining, travel and health discounts through BaZing and identity theft protection through TrustedID. Account Benefits: Unlimited checkwriting Unlimited debit card access Unlimited online banking access Unlimited mobile banking access Unlimited text banking access Unlimited FinanceWorks access Monthly paper or online statement Non-Midland Owned ATM Use - unlimited fee reimbursement (non-midland charges still apply) BaZing discounts - Shopping discounts - Dining discounts - Travel discounts - Health discounts - Travel accidental death insurance - Cell phone protection Identity theft protection through TrustedID Free personalized checks (on wallet specialty check or 50% discount on other styles of check through Midland) Earns interest (interest tier based on balance) Minimum to avoid monthly service charge: $5,000 daily balance Monthly service charge: $10 Minimum opening deposit for personal checking accounts is $50. A $30 fee will be charged when account is closed within 180 days after opening. Foreign ATM fees by ATM owners other than Midland States Bank will be charged as the fee occurs. Concerning Interest Bearing Accounts: Minimum daily balance to earn interest is $.01. Accrual of interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate for your account will be suspended in the event your account status becomes dormant. Compounding and Crediting - Interest will be compounded every month. Interest will be added back to the principal every month. If you close your account before interest is credited, you will receive interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. BaZing retailers listed are not sponsors of this program or offer. Participating retailers are subject to change at any time and without notice. To activate TrustedID protection ID Essentials, go to and login. Go to the Protection page and click on Activate Credit Monitoring. Identity monitoring is provided at no cost to Liv Unlimited accountholders, but activation of the monitoring services is required to receive coverage. Bank rules and regulations apply. Liv Rewarded Checking If you enjoy shopping and dining out, are concerned about protecting your identity, and use your debit card, the Liv Rewarded account may be the right account for you. This account features shopping, dining, travel and health discounts through BaZing and identity theft protection through TrustedID. Account Benefits: Unlimited checkwriting Unlimited debit card access Unlimited online banking access Unlimited mobile banking access Unlimited text banking access Unlimited FinanceWorks access Monthly paper or online statement Non-Midland Owned ATM Use - Up to $10 per Welcome Guide 9

10 month fee reimbursement (non-midland charges still apply) BaZing discounts - Shopping discounts - Dining discounts - Travel discounts - Health discounts - Travel accidental death insurance - Cell phone protection Identity theft protection through TrustedID Fee reduced by $0.25 with each Debit Card pointof-sale transaction until fee is $0. Monthly service charge: $6 A total of 24 POS swipes per statement cycle would result in no monthly service charge for this account. Minimum opening deposit for personal checking account is $50. A $30 fee will be charged when account is closed within 180 days after opening. Foreign ATM fees by ATM owners other than Midland States Bank will be charged as the fee occurs. BaZing retailers listed are not sponsors of this program or offer. Participating retailers are subject to change at any time and without notice. To activate TrustedID protection IDEssentials, go to and login. Go to the Protection page and click on Activate Credit Monitoring. Identity monitoring is provided at no cost to Liv Rewarded accountholders, but activation of the monitoring services is required to receive coverage. Bank rules and regulations apply. Liv Free Checking It feels good to be free. No worries about minimum balances to maintain, check writing limits or monthly service charges. Our Liv Free account is the perfect free account that works for everyone - from a student managing their first account to a busy mom or dad trying to juggle their kids activities. And we do all this without charging a monthly service charge. Account Benefits: Unlimited checkwriting Unlimited debit card access Unlimited online banking access Unlimited mobile banking access Unlimited text banking access Unlimited FinanceWorks access Monthly online statement Monthly service charge: $0 Some restrictions may apply. Minimum opening deposit for personal checking account is $50. A $30 fee will be charged when account is closed within 180 days after opening. Foreign ATM fees by ATM owners other than Midland States Bank will be charged as the fee occurs. Bank rules and regulations apply. Personal Savings As we all know, saving today makes for a brighter tomorrow. To make saving easier, we offer a simple menu of accounts to help you save. FlexSaver Account A simple and straightforward way to save, our FlexSaver Account offers the perfect place to put that extra money you don t need in your checking account right now. Put aside a little bit every week and watch your savings grow. Over time, the little things really do add up. Minimum to avoid monthly service charge: $250 daily balance or ACH deposit into this savings account during the month Monthly service charge: $3 Minimum opening deposit for the FlexSaver Savings account is $50. A $30 fee will be charged when account is closed within 180 days after opening. The monthly fee is waived each month if: 1) your minimum daily balance is $250 or more, or 2) you have an ACH deposit into this savings account during the month. Variable Rate - Your interest rate and annual percentage yield may change. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and annual percentage yield for these tiers may change. Determination of rates and frequency of rate changes - At our discretion, we may change the interest rate on your account at any time and without notice. If your account becomes dormant (no deposits or withdrawals or other transactions for 24 months), the interest rate will be suspended. To obtain the disclosed annual percentage yield, a minimum daily balance of $25 is required. Compounding and crediting - Interest will compound every 3 months and interest will be added back to the principal every 3 months. If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of Interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Transaction limitations - During any monthly statement cycle, you may not make more than 6 withdrawals or transfers to another account of yours or to a third party by means of preauthorized or automatic transfer or telephone order or instruction, computer transfer, or by check, draft, debit card or similar order to a third party. A transaction fee of $10 will be charged for each debit transaction (withdrawals, check paid, automatic transfer, or payment out of this account) in excess of 6 during a monthly statement cycle. FlexSaver for Minors Account For those under 18 years of age, FlexSaver for Minors Account is a free and simple way to save. Put aside a little bit every week and watch your savings grow. Over time, the little things really do add up. Monthly service charge: $0 Minimum opening deposit for FlexSaver for Minor Savings account is $5. A $30 fee will be charged when account is closed within 180 days after opening. The monthly fee is $0 until the minor turns 18 years of age. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and annual percentage yield for these tiers may change. Determination of rates and frequency of rate changes - At our discretion, we may change the interest rate on your account at any time and without notice. If your account becomes dormant (no deposits or withdrawals or other transactions for 24 months), the interest rate will be suspended. To obtain the disclosed annual percentage yield, a minimum daily balance of $25 is required. Compounding and crediting - Interest will compound every 3 months and interest will be added back to the principal every 3 months. If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of Interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Transaction limitations - During any monthly statement cycle, you may not make more than 6 withdrawals or transfers to another account of yours or to a third party by means of preauthorized or automatic transfer or telephone order or instruction, computer transfer, or by check, draft, debit card or similar order to a third party. A transaction fee of $10 will 10 Welcome Guide

11 be charged for each debit transaction (withdrawals, check paid, automatic transfer, or payment out of this account) in excess of 6 during a monthly statement cycle. Upon turning 18, the account will automatically convert to the FlexSaver Savings account and the terms and conditions, as well as all charges associated with the FlexSaver Savings account will apply. Currently the monthly service charge for the FlexSaver Savings account is $3. Health Savings Account A Health Savings Account (HSA) is a smart and effective way for eligible individuals to enjoy tax benefits while saving for health care deductibles and expenses. HSAs are individually owned and controlled. If you are currently covered by a High Deductible Health Plan, an HSA could help bridge the gap in uncovered health expenses. Let a Midland representative show you how easy it is to save and pay for medical expenses. Includes HSA Debit Card and personalized checks Minimum to avoid monthly service charge: $1,500 daily balance Monthly service charge: $2 Some restrictions may apply. Account can be opened with a recurring direct deposit. If no recurring direct deposit, the minimum opening balance is $100. Account is a depository instrument only. Health Insurance is not provided by the Bank. Variable Rate - Your interest rate and annual percentage yield may change. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and annual percentage yield for these tiers may change. Determination of rates and frequency of rate changes - At our discretion, we may change the interest rate on your account at any time and without notice. If your account becomes dormant (no deposits or withdrawals or other transactions for 24 months), the interest rate will be suspended. To obtain the disclosed annual percentage yield, a minimum daily balance of $0.01 is required. Compounding and crediting - Interest will compound every 3 months and interest will be added back to the principal every 3 months. If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of Interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Consult your tax advisor for tax savings. Midland Money Market The Midland Money Market Account works like a checking account, but earns interest like a savings account. Designed for people looking for a competitive rate, our money market account offers you the benefit of rates that rise with your balance. Accessibility, convenience and attractive rates wrapped into one account. Minimum to avoid monthly service charge: $1,000 daily balance or $7,500 average monthly balance Monthly service charge: $15 Minimum opening deposit for the Midland Money Market account is $2,500. A $30 fee will be charged when account is closed within 180 days after opening. Minimum daily balance to earn interest is $.01. Accrual of interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate for your account will be suspended in the event your account status becomes dormant. Compounding and Crediting - Interest will be compounded every month. Interest will be added back to the principal every month. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Convenient transfers from a Money Market Account or Savings Account are limited to six per monthly statement cycle. Convenient transactions include: Electronic checks, drafts, debit card PIN or POS and similar other third party, ACH debits and credits, PC Banking, Telephone Banking, Mobile Banking, Wire transfers, and sweep transfers. There is no limit to the number to transfers from checking or savings to a loan at Midland States Bank. A transaction fee of $10 will be charged for each debit transaction in excess of six during a monthly statement cycle. Fees could reduce earnings.. Certificates of Deposit and Individual Retirement Accounts (IRAs) Whether your objective is short-term growth or a long-range investment, a Midland Certificate of Deposit (CD) is a time proven savings standard to help you achieve your financial goals. Traditional and versatile, CDs offer rates, terms and returns you can depend on. In addition, a Midland CD is FDIC insured - making it a safe and secure investment that will complement your overall savings goals. Your certificate can also be classified as an Individual Retirement Account (IRA). An IRA offers attractive tax advantages as part of a tax-deferred retirement strategy. Terms: Beginning at 7 days Compounding Frequency: 1 month, 3 month, 6 month or 12 month options. Terms less than 31 days will be at maturity only. Interest Crediting: Compound and credit to CD/ IRA, transfer to another Midland deposit account, ACH to another institution, or by check. Renewal: Automatic Renewal Statements: Statements may be available for CDs when combined with checking and/or savings account statements. IRA statements are issued annually. Minimum opening balance is $500 for CDs and CD IRA s (Variable IRA excluded). Variable IRA minimum opening balance is $100 and you can make contributions at any time into the Variable IRA. Upon maturity, you have 10 days to change the terms of, or withdraw money from your CD or IRA. Interest is not paid during the grace period unless renewed. Withdrawals may reduce earnings. IRS penalties may apply to early withdrawals from IRAs. IRAs are available as a Traditional, Roth, SEP or Educational IRA. Early Withdrawal Penalties: Terms of 7-30 days will equal 100% of accrued interest. Terms of 1-3 months will equal 1 month of accrued interest. Terms of 4-6 months will equal 3 months of accrued interest. Terms of 7-17 months and Variable IRAs will equal 6 months of accrued interest. Terms of 18 months or greater will equal 12 months of accrued interest. Overdraft Protection It is our belief that we treat our customers how we want to be treated. You can count on us to communicate with you in a straight-forward manner, providing you with as much information as you Welcome Guide 11

12 would like - nothing hidden and no gimmicks. We apply this Believable Banking philosophy to our products and services - including overdraft protection services. Your Shield for Financial Protection Think of our services like an invisible shield that protects and provides security. We have developed an entire line-up of services that bear the burden of protecting you from unintentional mistakes, missed bill payments, fraud, identity theft, budgeting complexities, and low account balance issues, to mention a few. Identity Theft services are available with Liv Rewarded and Liv Unlimited personal checking accounts. Your Options. Your Choice. Below is a list of financial protection options available to you as a Midland States Bank customer. All qualified Midland States Bank checking account holders will automatically receive the protection provided by our Courtesy Overdraft Program. If you have enrolled in a less expensive alternative overdraft coverage program, such as Savings Transfer or Reserve Line of Credit, you will have added protection through the Courtesy Overdraft Program. We are always available to discuss options that may help strengthen your shield of financial protection. Believable Banking - Overdraft Protection Tools Online and Mobile Banking, Bill Pay and FinanceWorks allow you to transfer money between accounts, establish a budget, track spending and set balance alerts. Three Overdraft Protection Options Savings Account Transfer Set up an automatic transfer from your savings or money market account to cover an overdraft. Account Requirements: A Midland checking and either a money market or savings account Limit: Coverage is based on your available money market or savings account balance Transfer Amounts: $100 increments Transfer Fee: $10 per transfer Annual Fee: $0 Courtesy Threshold: $0 Daily Caps: None Activity Limits to Avoid Fees: A limit of 6 transfers per monthly statement cycle will prevent an excessive transfer fee from being applied. Reserve Line of Credit (Personal only) Apply for a Reserve Line of Credit to automatically cover an overdraft. Account Requirements: A Midland checking and reserve line of credit loan Limit: $500 to $2,500 Transfer Amounts: $100 increments Transfer Fee: $10 per transfer Annual Fee: $25 per year Courtesy Threshold: $0 Daily Caps: None Tied To Index: Yes, Wall Street Journal Prime Interest Rate Margin: 15% Variable Interest Rate: Yes. Will change with the Wall Street Journal Prime Rate Courtesy Overdraft Program Overdrafts are automatically covered as part of our standard practice. Account Requirements: A Midland checking account Limit: $500 - consumer; $1,500 - business Overdraft Fee: $30 per item Annual Fee: $0 Courtesy Threshold: No fee on overdrafts if the account has an aggregate negative balance of $5 or less Daily Caps: 4 overdraft charges per day Sustained Overdraft Fee: $30 will be charged every 5th business day of being overdrawn, through the 25th business day. Some restrictions may apply. Loans based on credit qualifications. Refer to the Courtesy Overdraft Policy for full details of the program. All qualified Midland States Bank checking accounts will automatically receive the protection provided by the Courtesy Overdraft Program. If you have enrolled in a less expensive alternative overdraft coverage program such as Savings Transfer or Reserve Line of Credit, you will have added protection through the Courtesy Overdraft Program. Sustained Overdraft Fees: Maximum of $150 will be charged per occurence. Continuous overdraft begins the day of your first overdraft, per overdraft occurrence. How this charge is calculated: $30 every 5 business days, up to the 25th business day. (25 business days divided by 5 days = a total of five $30 charges) 12 Welcome Guide

13 Convenient Personal Services Everyone is looking for greater convenience with most things in life. We understand that and have applied this to banking. Easier access to your account information, the money you need, and bills that need to be paid, are just a few of the many convenient ways we have improved banking for you. Online Banking and Bill Pay Branch-free access. What s not to love? Anytime, anywhere access to all of your accounts. Within just a few minutes, you can check balances, transfer money, pay bills, view statements, view checks, stop payment on a check, check your budget, see upcoming bills, pay a friend for lunch, and update your accounting software with your bank account information. And all this functionality is available to you for free! Account Benefits: Monitor the daily activity in your accounts View your extended account history View current and past statements View images of your checks Set up a variety of activity alerts Pay bills online to anyone Get reminders and schedule bills for future and recurring payments Receive e-bills that you can view and pay immediately Pay other people directly through the other person s , mobile phone or directly to their bank account through Popmoney Transfer funds between your accounts at Midland and other banks Manage your finances through FinanceWorks Sign up for Online Banking and Bill Pay 1 Visit and click Sign In at the top of page. Click Enroll from the pull down menu. 2 Click Begin and enter your information. 3 Read the Terms and Conditions and if you agree click Accept, then click Continue. 4 Your registration will be sent directly to our Online Banking Support Team for validation. Manage your money with FinanceWorks 1 Login to online banking at 2 Click on the FinanceWorks tab. We highly recommend Taking the Tour to learn about all the great features. 3 Your Midland States Bank accounts and transactions will automatically be updated in FinanceWorks. 4 Navigate the features through the onscreen menus. Mobile Banking Mobile (Web) Banking is free, secure and helps you manage your accounts anywhere and anytime you want. All you need is a cell phone that can access the Internet through a web browser. Most smart phones and tablets have this capability. So, whether you are waiting in line at the grocery store or just relaxing on your back porch, you can check your balance, view recent purchases, pay your bills and transfer money simply by using your smart device or tablet. The Mobile Banking experience is virtually the same as Online Banking. Simply open a web browser on your smart device or tablet and enter The same user ID and password used for your Online Banking is required. Once you are logged in, you can navigate the site through the easy-to-use menus and view balances, monitor transactions, transfer money and pay bills. And, just like Online Banking, your Mobile Banking is secure by using encrypted data to pass to and from your device. Begin using Mobile Banking 1 After you have signed up for Online Banking, you can access your online banking account through your mobile device. Visit on your mobile device s browser. 2 Enter your online banking user name and password and click Log in. You may be asked to answer a security question to verify your identity. 3 View your account information and perform transactions. Text Banking Text Banking gives you account information within just a few seconds 365 days a year. Not too many things in life are this fast and convenient. Text Banking is the ideal way to get a quick confirmation on your account balances, to check if a recent transaction has cleared or to move money to your primary account quickly. You make the request by texting the bank one of a variety of commands, Welcome Guide 13

14 and get a response within seconds. Midland s Text Banking is free, secure, available 24/7 and works on all major mobile providers. All you need is a mobile device that can receive text messages. Just activate your Text Banking account from your Midland Online Banking account and you re good to go. Set up your phone for Text Banking 1 Login to online banking at 2 Click on the Mobile Banking & Alerts tab. 3 On the Text Message Banking banner, click the Activate button. 4 Enter your mobile phone number. 5 Read the Terms and Conditions and if you agree, accept and click Next. 6 An activation code will be sent to your mobile phone. Enter your activation code and click Next. 7 Select your primary account and transfer source account. 8 Set up your alerts and click Finish. Text banking keyword commands Keyword STOP HELP BAL BAL CHK BAL SAV BAL ALL LAST TRANS Command Deactivate service Help on keywords Primary account balance Checking account balances Savings account balances All account balances Last 5 transactions for the primary account Transfer funds to primary account Example: TRANS 250 transfers $ from your source account to your primary account Bank by Phone Bank by Phone is free, secure and helps you manage your accounts anywhere and anytime you want through the use of any touchtone phone. By having 24/7/365 access, this handy tool is invaluable when you are not near your computer or without your smart phone. With Bank by Phone you can access your account information and perform various functions such as transfering money between accounts. So, no matter where you are - work, vacation or at home - you can remain close to your money. By following the voice prompts, you will be able to navigate our Bank by Phone service effortlessly and you may select your voice prompts to be presented in English or Spanish. Bank by Phone offers you the ability get information on your checking, savings, money market, CD, IRA and loan accounts. Use our 24-hour Bank by Phone The first time you call, you will need to obtain an Access Code. Call MY-MIDLAND and press 0 to request your private Access Code. 1 Call MY-MIDLAND and press 1. 2 Enter your access code. 3 See menu below for available services. Change Bank By Phone Access Code Account Information Bank Information 1 4 * GHI Funds Transfer 2 ABC 5 JKL Merchant Verification 3 DEF 6 MNO Debit Card Services Request Stop Payment Rate Information 7 * PQRS 8 TUV 9 * WXYZ Order Checks * 0 + # Will direct you to call our Customer Care Center at MY-MIDLAND ( ). 14 Welcome Guide

15 DEBIT Midland s Debit MasterCard Midland s Debit MasterCard works like a check, only better. When you make purchases, the amount is deducted directly from your checking account - but you also enjoy added convenience and security protections. Just use your debit card when you are ready to pay. It works fast, so there s no need to write checks or fumble for change. Plus, you ll save on trips to the ATM and can leave your checkbook at home. Added Protection Price Protection. Should you find a lower price for a new item within 60 days from the date of purchase using your eligible Debit MasterCard, you may be reimbursed for the price difference. Extended Warranty. Doubles the original manufacturer s or store brand warranty for up to one year when you pay with your eligible Debit MasterCard. Satisfaction Guarantee. If you become dissatisfied with a product you purchase using your Debit MasterCard within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250. Zero Liability Protection. Whether you use Debit MasterCard to shop online, by phone or in a store, every purchase is backed by Zero Liability Protection*. That means you won t be held responsible in the event that someone makes unauthorized purchases with your card. Additional Multi-level Fraud Monitoring. MasterCard operates a sophisticated, multi-level fraud monitoring system to protect cardholders from data compromise and fraud. This includes many enhanced features including a tamper-evident signature panel, card validation code, hologram and more. To learn about all of these safety features, visit Tips For Responsible Use Keep your PIN private. Memorize it. Don t write it down and never tell it to anyone. Always take sales receipts. They may contain valuable information a thief could use to make purchases on your account via mail, phone or Internet. Record transactions in your check register as soon as possible. Remember to include any debit card fees that may apply, then store your receipts safely in case you need them later. Review your statement carefully. If you suspect a mistake, call Midland immediately. If your card is lost or stolen, contact Midland immediately. This reduces your liability if fraud losses occur. Personal Loans We offer a variety of personal lending options when you need money. Whether it is a want or a need, see Midland for your next loan. We ll help you with your application and offer quick decisions. Types of financing options: Credit Cards Home Equity Loans and Lines of Credit Personal Installment Loans Vehicle Loans - Autos, Marine and RVs Mortgage Loans Business Banking Services Business Checking As your business grows, it s important that your checking account options reflect and complement your business strategies. Midland checking accounts provide your business with account options that work well as stand-alone accounts, or partners with other financial products and services for more sophisticated needs. These accounts maximize your cash position and increase efficiencies throughout your company. If you have one or multiple locations, we have the ability to help you set up checking accounts which provides automated cash transfers to and from investments, loan pay-downs and more, depending on your business needs. Welcome Guide 15

16 Pro Free Business Checking Created for businesses with limited monthly activity. Account Benefits: Up to 100 items per month included Monthly service charge: $0 Minimum opening deposit is $100. The first 100 transactions per month will not be charged a fee. Transactions include deposit tickets, deposited items, checks, ACH, wires and other transactions. A fee of $0.25 will be charged for each additional transaction over 100 per month. A $30 fee will be charged when account is closed within 180 days after opening. Pro Squared Business Checking Over twice the number of items offered with Pro Free and includes debit card buy-down. Account Benefits: Up to 250 items per month included Fee is reduced by $0.25 with each Debit Card point-of-sale transaction that posts to your account until the fee is $0 Monthly service charge: $10 Minimum opening deposit is $100. The first 250 transactions per month will not be charged a fee. Transactions include deposit tickets, deposited items, checks, ACH, wires, point-of-sale (POS) and other transactions. A fee of $0.25 will be charged for each additional transaction over 250 per month. A $30 fee will be charged when account is closed within 180 days after opening. A total of 40 POS swipes per statement cycle would result in no monthly service charge for this account. Pro Interest Business Checking Offering the a large number of items per month, plus earns interest. Account Benefits: Up to 250 items per month included Earns interest Fee will be waived with a minimum daily balance of $2,500, or a combined balance of $10,000 Monthly service charge: $15 Monthly excess item fee: $0.25 per item for every item over 250 Minimum opening deposit is $100. A monthly service fee of $15 will be charged unless you maintain a minimum daily balance of $2,500 or a $10,000 combined daily balance in checking and savings accounts. The first 250 transactions per month will not be charged a fee. Transactions include deposit tickets, deposited items, checks, ACH, wires and other transactions. A fee of $0.25 will be charged for each additional transaction over 250 per month. A $30 fee will be charged when account is closed within 180 days after opening. Minimum daily balance to earn interest is $1. Accrual of interest on noncash deposits Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate for your account will be suspended in the event your account status becomes dormant. Compounding and Crediting Interest will be compounded every month. Interest will be added back to the principal every month. Effect of Closing If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Pro Connect Business Checking Commercial account designed for high activity and additional treasury management services. Account Benefits: Connect accounts for earnings credit to reduce fees Monthly service charge: $20 Service charge reduced based on number of monthly items and earnings credit Account transaction fees: Debits - Electronic item: $ Paid items (checks or debits): $0.20 Credits - Electronic item: $ Credits posted: $ Deposit ticket: $ Deposited item: $0.10 (in addition to credit or electronic credit posted) Minimum opening deposit is $100. Earnings Allowance (also known as earnings credit) - an earnings allowance is used to offset eligible fees. Your earnings credit is calculated by applying the earnings credit rate to the investable balance available for services in your account. The earnings credit rate appears on the client analysis statement for your account. The earnings credit rate is determined by the Bank and is subject to change at the Bank s discretion. You pay a service charge when your fees exceed your earnings allowance in a given month. Uncollected funds: Uncollected funds are funds the Bank treats as having not yet been collected, on the basis of the Bank s current collection schedule. Fees for the use of uncollected funds - The fee for using uncollected funds is based on a monthly average. On any day you did not use uncollected funds we assign a zero value. Midland s base rate (Wall Street Journal Prime Rate) plus 4% is applied to your average daily negative collected balance for the monthly statement cycle. The average daily negative collected balance is the sum of the negative collected balance at the close of business on each day of the statement cycle divided by the number of days in the cycle. Recoupment - The Recoupment fee is Explanation of Recoupment fee: The FDIC charges each insured bank a fee to cover its share of the cost of providing deposit insurance to depositors. The FDIC does not charge a bank s depositors for deposit insurance or require banks to pass the cost of deposit insurance on to their depositors. The FDIC does, however, permit a bank to recoup the cost of deposit insurance from its depositors, so long as the fee the bank charges its depositors does not reveal information that could be used to determine the bank confidential supervisory ratings or mislead depositors by implying the FDIC is charging the fee. The Bank assesses this Recoupment fee to partially recover insurance premiums it pays to the FDIC for deposit insurance. The amount of the Recoupment fee appears on the periodic statement or client analysis statement for your account and is based on the monthly average ledger balance maintained in your account. The Recoupment fee is subject to change by the Bank at any time without notice. A $30 fee will be charged when account is closed within 180 days after opening. Pro Zero Business Checking Created to prevent excessive balances to more effectively control distribution of funds. Account Benefits: A checking account in which zero balance is 16 Welcome Guide

17 maintained by transfers of funds from a master account in an amount only large enough to cover checks presented Monthly service charge: $20 Minimum opening deposit is $100. A monthly service fee of $20 will be charged to your linked business analysis account called Pro Connect Business Checking. Funds are swept to and from the Pro Zero Business Checking as needed in order to cover expenses and maintain an ending daily balance of zero dollars. Pro Sweep Account Account providing investment opportunity for excess available funds at the close of each business day. This account is not FDIC insured, but collateralized by investment grade corporate securities and/or mortgage securities backed by the safety of Midland States Bank. Account Benefits: Maximize funds by sweeping excess funds into investment account daily Monthly service charge: $50 Charges can be offset by target balance in the Pro Connect Account Minimum balance to open is specified in your repurchase agreement. A $30 fee will be charged when account is closed within 180 days after opening. A target balance in your business analysis account, called Pro Connect Business Checking, may offset charges. Minimum daily balance to earn interest is $.01. Accrual of interest on noncash deposits Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate is tied to a Midland States Bank managed rate index. The interest rate index may change at any time and it may change without notice or limit. Government Backed Sweep Account This account is not FDIC insured, but collateralized by United States Government securities and/or U.S. Agency securities backed by the safety of Midland States Bank. Account Benefits: Maximize funds by sweeping excess funds into investment account daily Monthly service charge: $50 Charges can be offset by target balance in the Pro Connect Account Minimum balance to open is specified in your repurchase agreement. A $30 fee will be charged when account is closed within 180 days after opening. A target balance in your business analysis account, called Pro Connect Business Checking, may offset charges. Minimum daily balance to earn interest is $.01. Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate is tied to a Midland States Bank managed rate index. The interest rate index may change at any time and it may change without notice or limit. Business Savings Midland offers businesses a variety of savings investment tools. From regular savings or money market accounts to Certificate of Deposits, these investment accounts offer you the flexibility to set-aside money for purchases, expansion, lending collateral and future business initiatives. If you are concerned about risk, your funds are insured by the FDIC up to the standard limits. Business FlexSaver Account A simple and straightforward way to save. Minimum to avoid monthly service charge: $250 Monthly service charge: $3 Service charge waived if ACH deposit present Minimum opening deposit is $50. A $30 fee will be charged when account is closed within 180 days after opening. The monthly fee is waived each month if: 1) your minimum daily balance is $250 or more, or 2) you have an ACH deposit into this savings account during the month. Variable Rate - Your interest rate and annual percentage yield may change. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and annual percentage yield for these tiers may change. Determination of rates and frequency of rate changes - At our discretion, we may change the interest rate on your account at any time and without notice. If your account becomes dormant (no deposits or withdrawals or other transactions for 24 months), the interest rate will be suspended. To obtain the disclosed annual percentage yield, a minimum daily balance of $25 is required. Compounding and crediting - Interest will compound every 3 months and interest will be added back to the principal every 3 months. If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of Interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Transaction limitations - During any monthly statement cycle, you may not make more than 6 withdrawals or transfers to another account of yours or to a third party by means of preauthorized or automatic transfer or telephone order or instruction, computer transfer, or by check, draft, debit card or similar order to a third party. A transaction fee of $10 will be charged for each debit transaction (withdrawals, check paid, automatic transfer, or payment out of this account) in excess of 6 during a monthly statement cycle. Business Money Market Account The Business Money Market Account works like a checking account, but earns interest like a savings account. Designed for businesses looking for a competitive rate, our money market account offers accessibility, convenience and attractive rates wrapped into one account. Minimum to avoid monthly service charge: $10,000 average monthly balance Monthly service charge: $10 Minimum opening deposit is $2,500. A $30 fee will be charged when account is closed within 180 days after opening. Minimum daily balance to earn Welcome Guide 17

18 interest is $.01. Accrual of interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate for your account will be suspended in the event your account status becomes dormant. Account status becomes dormant after 12 months of inactivity. Compounding and Crediting - Interest will be compounded every month. Interest will be added back to the principal every month. Effect of closing - If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Convenient transfers from a Money Market Account or Savings Account are limited to six per monthly statement cycle. Convenient transactions include: Electronic checks, drafts, debit card PIN or POS and similar other third party, ACH debits and credits, PC Banking, Telephone Banking, Mobile Banking, Wire transfers, and sweep transfers. There is no limit to the number to transfers from checking or savings to a loan at Midland States Bank. A transaction fee of $10 will be charged for each debit transaction in excess of six during a monthly statement cycle. Fees could reduce earnings. Business Certificates of Deposit Whether your objective is short-term growth or a long-range investment, a Midland Certificate of Deposit (CD) is a time proven savings standard to help you achieve your financial goals. Traditional and versatile, CDs offer rates, terms and returns you can depend on. In addition, a Midland CD is FDIC insured - making it a safe and secure investment that will complement your overall savings goals. Terms: Beginning at 7 days Compounding Frequency: 1 month, 3 month, 6 month or 12 month options. Terms less than 31 days will be at maturity only. Interest Crediting: Compound and credit to CD, transfer to another Midland deposit account, ACH to another institution, or by check. Renewal: Automatic Renewal Statements: Statements may be available for CDs when combined with checking and/or savings account statements. Minimum opening balance is $500 for CDs. Upon maturity, you have 10 days to change the terms of, or withdraw money from your CD. Interest is not paid during the grace period unless renewed. Withdrawals may reduce earnings. Early Withdrawal Penalties: Terms of 7-30 days will equal 100% of accrued interest. Terms of 1-3 months will equal 1 month of accrued interest. Terms of 4-6 months will equal 3 months of accrued interest. Terms of 7-17 months and Variable IRAs will equal 6 months of accrued interest. Terms of 18 months or greater will equal 12 months of accrued interest. Public Funds Accounts Midland offers accounts specially designed for school districts and municipalities. Treasury First Income Plus Checking A simple and flexible account that meets the strict requirements of governmental and public fund entities. Minimum balance requirements may vary This account earns interest Service charges do not apply Minimum opening deposit for this checking account varies. Monthly service charges do not apply. A $30 fee will be charged when account is closed within 180 days after opening. Minimum daily balance to earn interest is $1. Accrual of interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate for your account will be suspended in the event your account status becomes dormant. Compounding and Crediting - Interest will be compounded every month. Interest will be added back to the principal every month. Effect of Closing - If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Treasury First Money Market Account Minimum balance requirements may vary This account earns interest Service charges do not apply Minimum opening deposit for this money market varies. A $30 fee will be charged when account is closed within 180 days after opening. Minimum daily balance to earn interest is $.01. Accrual of interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Your interest rate may change at any time at our discretion. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. The interest rate and percentage yield for these tiers may change. The interest rate for your account will be suspended in the event your account status becomes dormant. Account status becomes dormant after 12 months of inactivity. Compounding and Crediting - Interest will be compounded every month. Interest will be added back to the principalevery month. Effect of closing - If you close your account before interest is credited, you will receive the accrued interest. Balance Computation Method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Convenient transfers from a Money Market Account or Savings Account are limited to six per monthly statement cycle. Convenient transactions include: Electronic checks, drafts, debit card PIN or POS and similar other third party, ACH debits and credits, PC Banking, Telephone Banking, Mobile Banking, Wire transfers, and sweep transfers. There is no limit to the number to transfers from checking or savings to a loan at Midland States Bank. A transaction fee of $10 will be charged for each debit transaction in excess of six during a monthly statement cycle. Fees could reduce earnings. Business Loans When you need financing for your business, whether it s to add equipment or purchase a competitor, you need a bank with the capacity and commitment to deliver for you. Please come see us for your financing needs. Lending for Small Business, Commercial and Agricultural Uses: Term Loans Lines of Credit Real Estate Loans Business Credit Cards 18 Welcome Guide

19 Convenient Business Services Business Online Banking Through our Business Online Banking service, we offer fully integrated, transparent access to online applications that enable your business to manage its money conveniently from your office in a secure environment. Business Online Banking offers the helpful tools like bill pay, viewing and printing of check images, and access to your online statements. Additional money management tools include: Account Reconciliation with Positive Pay Combat the ever-growing risk of check fraud by utilizing Midland s Business Online Banking to reconcile your business account through the use of Positive Pay. Midland s Positive Pay service automatically matches each check presented for payment against a list of checks issued. Discrepancies are flagged through Business Online Banking, so you can decide whether to pay or decline a suspect check. Benefits Automatically identifies possible fraud - As you issue checks, you will enter the issue date, check number, amount and payee information into your online register. Any item that does not match the information you provided must be verified before it is paid. and cash concentration. Control your ACH risk by defining user entitlements, funding accounts, dual control requirements and transaction limits. Wire Transfers You have control with more payment options such as wire transfers. You can send funds electronically by initiating a wire transfer within your online banking account. Control your wire transfer risks by defining user entitlements, funding accounts, dual control requirements and transaction limits. Accounting Software Integration Through Web Connect, you will be able to export transactions from the Balance Reporting module within your Business Online Banking and import into Quicken or QuickBooks. This reduces manual data entry, improves reconciliation of data and eliminates risk of duplicate transactions. Other export options are available. Bank by Phone Bank by Phone is free, secure and helps you manage your accounts anywhere and anytime you want through the use of any touchtone phone. Learn more about this service in the Personal Banking section of this guide. BUSINESS DEBIT Delivers suspect check images online - By using Midland s Business Online Banking, you can review images of suspect checks and relay your decision electronically. Account Transfers Through Midland s Business Online Banking, you can more efficiently forecast and manage your cash position and move money between your accounts. Transfers can be initiated for same-day delivery with real-time authorization, or scheduled for future delivery. Transfers can also be setup to initiate on a recurring basis. In addition, you will receive automated confirmation alerts when a scheduled or recurring transfer occurs. Electronic Payments (ACH) Make electronic fund transactions online with ease, saving time and increasing efficiency. Payment types supported include: payroll, vendor, collections Midland s Debit MasterCard BusinessCard We want to give you the extra benefits that Debit MasterCard provides to protect you when using your card for making purchases. These benefits include: MasterRental Insurance. Provides primary coverage (up to $50,000) for eligible rental vehicles and secondary personal effects coverage for up to 31 consecutive days. Master RoadAssist. 24-hour emergency roadside Welcome Guide 19

20 assistance available through MasterCard and the American Automobile Association (AAA). MasterTrip. Travel assistance, including emergency cash, replacement of lost tickets, documents, and luggage. Purchase Assurance. Provides coverage against theft of or damage to most new items purchased with your eligible MasterCard card up to 90 days from the date of purchase. Coverage is limited to the cost of the item (excluding delivery and transportation costs), up to $10,000 per incident, and a total of $50,000 per cardholder account per calendar year. And More. Additional services such as MasterLegal, Value Added Tax Reclaim Service, MasterCoverage, and Zero Liability Protection (certain restrictions apply) are available to benefit your business. Additional terms, conditions, and limitations apply to these benefits. Learn more at MasterCard is a registered trademark of MasterCard International Incorporated. Remote Deposit Capture Remote Deposit Capture is a service provided by Midland to business customers offering the ability to scan checks and transmit the scanned images and/or electronic data to our bank for posting and clearing. The basic requirements for this service include a personal computer, Internet connectivity, a check scanner and software. Checks received at your business can be scanned to create a digital deposit. This digital deposit is then transmitted over an encrypted Internet connection to Midland. Your deposit is then accepted and posted to the appropriate account(s). Benefits Streamlined operations - Businesses with multiple locations can consolidate deposits by utilizing one bank. Your account structure is entirely based upon your business accounting needs. In addition, physical transportation costs are dramatically reduced, and in some cases eliminated entirely. Reduced risk of fraud - Remote Deposit Capture allows a returned item to be identified quicker, enabling your business to accelerate the collection process. Merchant Services When you re a merchant services customer at Midland States Bank, the transaction fee you pay when a customer uses a credit card is always the actual VISA, MasterCard and Discover interchange rate. You cannot process for less than the actual interchange rates across the board - so if you re paying a qualified rate, buy rate or discount rate with your current processor, then you are paying too much. We provide smart savings, plus personal service for merchant credit card payment transactions. Merchants save money with a single, low monthly flat rate for access to card payment processing services at cost, and trained customer service and technical support professionals available 24 hours a day, seven days a week. With us, you will be able to accept payment with any type of credit or debit card, and you will have access to other forms of electronic payment -- such as check processing, e-commerce gateways, Electronic Benefits Transfer (EBT) and gift/ loyalty programs - all at actual cost. Learn more at midlandsb.com. Wealth Management Midland States Bank s Wealth Management Group provides comprehensive wealth management programs and services for individuals, businesses and charitable organizations. We do not chase trends or templates. Instead, we explore your distinct set of goals, resources, risks and constraints, and then design solutions that fulfill your needs. By taking the time to understand your vision thoroughly, we develop a formal plan, allowing us to navigate your investment ideals with you. Midland States Bank Wealth Management offers: Investment Management Financial Planning Investment planning Retirement planning Education planning Estate planning Risk and insurance analysis Income and estate tax planning Charitable giving and philanthropic planning Business succession planning Trust and Estates Services Brokerage Services 20 Welcome Guide