Survey Findings DEEP DIVE

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1 2015 Survey Findings DEEP DIVE

2 Introduction Introduction The survey results highlight significant expectations for spending increases, yet tempered confidence in IT departments ability to meet Big Data business demands. Additionally, it uncovers that organizations are turning externally to address Big Data skills shortages through training and contingent hires. More than 200 IT leaders (CIOs, IT VPs, IT directors, IT hiring managers) were polled in February There is certainly immense value in Big Data, but without great people and a focus on the workforce, the prospects that Big Data can deliver will unfortunately rarely be realized. Too often organizations delay their workforce needs until it is too late. When the focus is building a team of great people, organizations will always yield better results than when they rely only on the technology. - David Spires, TEKsystems Director, Applications Division TEKsystems.com 2

3 Spending/Confidence Spending/Confidence Spending Sixty-one percent of IT leaders expect spending on Big Data to increase, while 34 percent expect budget stability, meaning a mere 5 percent expect decreases. How do you expect your organization s Big Data IT spending to change in 2015? Spending When compared to findings from TEKsystems annual IT forecast for 2015, IT leaders expecting Big Data spending increases far outdistances those who expected general IT spending increases (61 percent vs. 45 percent). Big Data 61% 34% 5% IT % 39% 16% Increase Stay the same Decrease TEKsystems.com 3

4 Spending/Confidence Spending/Confidence Confidence In terms of confidence to satisfy Big Data demands, 59 percent express confidence, while 14 percent are not confident. Their confidence to satisfy Big Data demands is actually lower (59 percent vs. 71 percent) than their confidence in being able to satisfy IT demands in general. The data indicates current expectations of Big Data are still somewhat unrealistic due to market hype. Despite IT leaders expecting spending to increase, the confidence level in their department s ability to meet Big Data demands in comparison to broader IT initiatives is lower. How confident are you in your current IT department s expertise to satisfy Big Data demands in 2015? Confidence Index Big Data IT % 27% 14% 71% 20% 9% Confident Neutral Unconfident TEKsystems.com 4

5 Skills Skills Most Difficult-to-Fill Positions Sixty-five percent of IT leaders rank Big Data architects as the most difficult role to fill. Data scientists (48 percent) and data modelers (43 percent) round out the top three most difficult to fill positions and are the only other positions securing more than 40 percent of responses. More technical Big Data positions are ranked less difficult to fill and secured 40 percent or less of selections. Positions ranked in the following order, in decreasing difficulty to fill: Big Data developers (40 percent), Big Data analysts (31 percent), Big Data engineers (29 percent), database developers (27 percent) and database administrators (26 percent). The data analysis, data wrangling and algorithm expertise that Big Data architects and data scientists possess represent a very scarce skill set as compared to the more mainstream Big Data developers and administrators. Considering the challenges organizations face in dealing with the volume, velocity and variety of data, there is no surprise that these strategic roles are in high demand as they are critical to identifying the data with the highest business value that ultimately enables end-users to make better decisions more efficiently and effectively. How difficult is it currently to find exceptional talent to fill the following Big Data related roles? (rank the top 3) 2015 Rank % of IT leaders 1 Big Data Architect 65% 2 Data Scientist 48% 3 Data Modeler 43% 4 Big Data Developer 40% 5 Big Data Analyst 31% 6 Big Data Engineer 29% 7 Database Developer 27% 8 Database Administrator 26% TEKsystems.com 5

6 Areas of Impact Areas of Impact Business Value to be Derived The application of Big Data is happening in a number of business areas. Eighty-one percent of leaders view operations and fulfillment as priority areas within the next 12 months. This was followed by customer satisfaction (53 percent), business strategy (52 percent), governance/risk/ compliance (51 percent) and sales/marketing (49 percent). It appears that the vast majority of IT leaders are looking to apply the benefits of Big Data to near-term and internally focused impact areas, such as operations and fulfillment and customer satisfaction. While still important, fewer IT leaders identify longer-term and externally focused aspects of business strategy and sales and marketing, as priorities over the next 12 months. What business value related to Big Data projects, initiatives or programs are you prioritizing over the next 12 months? (select all that apply) Objective % of IT leaders Business Function Improved Customer Service 45% Customer Satisfaction Process Efficiency 42% Operations/Fulfillment Cost reduction 39% Operations/Fulfillment Predictive Analytics 38% Business Strategy/Planning Developing new products and/or services 33% Sales/Marketing Stronger data governance 30% Governance/Risk/Compliance Greater compliance 21% Governance/Risk/Compliance Targeted marketing campaigns 16% Sales/Marketing Generating revenue directly from data/ monetizing data 14% Business Strategy/Planning Customer service representative procedures 8% Customer Satisfaction TEKsystems.com 6

7 Areas of Impact Areas of Impact Dimensions of Difficulty Variety, the dimension of Big Data dealing with the different forms of data, hinders organizations from deriving value from Big Data the most with 45 percent of IT leaders choosing it as such. Velocity (speed of data) is next at 31 percent and Volume (amount of data) at 24 percent. Which of the following Big Data dimensions is most hindering your organization s ability to derive value from your Big Data projects, initiatives, or programs? (choose one) It is clear the variety of data presents the greatest area of struggle for IT leaders. For any organization to effectively use data to influence their business decisions, they first have to determine how to mine their data for actionable insight. Data alone is not enough; it s the ability to leverage that data that makes it valuable. Variety Velocity Volume 45% (Different forms of data) 31% 24% (Speed of data) (Amount of data) TEKsystems.com 7

8 Workforce Expectations Workforce Expectations Addressing Big Data Skills Gaps With regards to Big Data related projects, initiatives or programs, what are your primary workforce strategies for addressing your IT department s skills gaps? (select all that apply) IT leaders cite training/development and realignment of existing staff as their leading approach (42 percent) to address Big Data skills gaps. This was followed by hiring contingent staff (35 percent), hiring full-time staff (29 percent) and outsourcing (20 percent). Surprisingly, 18 percent indicated they had no workforce strategy for addressing Big Data skills gaps. Effective workforce management strategies that incorporate training and mixed hiring models (full-time and contingent) are critical to Big Data success. Workforce Strategy % of IT Leaders Train, develop and/or realign internal/current IT staff 42% Hire contingent/temporary IT workers 35% Hire full-time IT staff 29% Outsource Big Data projects, initiatives and/or programs 20% We do not have a workforce strategy for our Big Data related projects, initiatives, and/or programs 18% We do not have any Big Data related skill gaps 10% TEKsystems.com 8

9 Workforce Expectations Workforce Expectations Hiring Expectations Overall, 44 percent of IT leaders expect hiring for Big Data positions to increase, 52 percent expect it to stay the same, and a mere 4 percent expect it to decrease. The importance of people in the success of Big Data initiatives is evident, with 96 percent of IT leaders expecting hiring to increase or stay the same. Furthering this belief is how organizations are going to address their IT department s skill gaps as it relates to Big Data. How much do you expect IT hiring at your organization for Big Data skill sets to change in 2015 versus 2014? 44% 52% 4% Increase Stay the same Decrease TEKsystems.com 9

10 About TEKsystems People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT talent management enable us to help our clients achieve their business goals while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there. Visit us online at TEKsystems 7437 Race Road, Hanover, MD TEKsystems, Inc. is an Allegis Group, Inc. company. Certain names, products and services listed in the document are trademarks, register trademarks, or service marks of their respective companies. Copyright TEKsystems, Inc. All Rights Reserved.

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