CISCO TELEPHONE USER GUIDE. SPEAKER -To Place or Answer a Call Without Lifting the Handset, press the SPEAKER key
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1 c!p"d) UN'DEN SCHOOLS CISCO TELEPHONE USER GUIDE BUTTONS ON YOUR PHONE 0 (:i SPEAKER -To Place or Answer a Call Without Lifting the Handset, press the SPEAKER key MUTE -To HEADSET -To Mute the Microphone in the Handset, Headset, or Speaker, press the MUTE key Place or Answer a Call Using a Headset, press the HEADSET key VOLUME CONTROL BAR -Increases or decreases volume for the handset, headset or speaker phone (depending upon which is currently active.) To Adjust the Handset, Speaker, or Headset Volume: 1. While listening, press the volume control keys 2. Press the SAVE softkey, to save the entry To Adjust the Ringer Volume: 1. With the handset is in its cradle. 2. Press the Volume Control Bar 3. Ringer volume adjustments are permanent C# LINE OR SPEED DIAL BUTTON -Opens a new line or speed dials the number on the LCD screen. 7960's have six line or speed dial buttons and 7940's have two line or speed dial buttons LCD SCREEN -Displays features such as the time, date, your phone number, caller ID, line call status and softkeys tabs. SOFT KEYS -Enable you to engage any of the functions displayed on the corresponding LCD screen tabs. Softkeys point to feature options displayed along the bottom or your LCD screen. Softkeys change depending on the status of your phone. QUESTION MARK -Displays help on your LCD screen for a phone button or function NAVIGATION -Enables you to scroll through text and select features displayed on the LCD screen
2 (!!J' Cuslomer Educalion Deparlmenl DIRECTORIES -Provides access to call histories and directories SETTINGS -Provides access to phone settings such as contrast and ring sound, network configuration, and status information. SERVICES -Provides access to any available phone services MESSAGES -Provides access to a message system, if available INDICATORS ON YOUR PHONE C. ACfIVE CALL -The line/intercom has an active call on this telephone. RINGING -A flashing indicator represents an incoming call to the line/intercom. HOLD -The call on this line is on hold. CALL FORWARD -Calls to this telephone set have been forwarded. DIALING INSTRUCfIONS To Place an Outside Call 1. Lift the handset OR press SPEAKER button OR NEWCALL softkey 2. Dial 8 and the telephone number To Place an Internal Call 1. Lift the handset OR press SPEAKER button OR NEWCALL soft key 2. Dial the extension To Answer a Call on Your Primary Line }. Lift the handset, OR press the Answer softkey To Answer a Call on Another Line On Your Phone» Press the corresponding Line Key 1 OR press the Answer softkey To End a Call > Hang Up the handset, OR press the SPEAKER button, OR press the ENDCALL softkey To Answer a Call on Your Rollover Line 1. Press the Answer soft key, the first call is automatically put on Hold 2. Use the navigation Up/Down key to highlight either call 3. Press the Resume softkey to connect to the caller i.
3 (:!!Jl HOLD To Place a Call on Hold 1. Press the HOLD softkey 2. Hang up the handset» Press the RESUME soft key/or the corresponding line button to return to a call REDIAL To Redial Your Last Number 1. Lift the handset 2. Press the REDIAL soft key To Redial Your Last Number Handsfree Press the REDIAL softkey TRANSFER To Transfer a Call to Another Extension: 1. Press the TRANSF... softkey 2. You will hear dial tone, dial the appropriate extension 3. You may Announce the call in private 4. Press the TRANSF... softkey to complete the transfer To Return to the Original Call on Busy or No Answer 1. Press the ENOCALL softkey 2. Press the RESUME softkey or the appropriate line button To Return to the Original Call: )- Press the RESUME softkey or the appropriate line button TO TRANSFER A CALLER DIRECTLY INTO A VOICE MAILBOX 1. Press the TRANSF... soft key 2. Press the * key 3. Enter a mailbox number 4. Press the TRANSF... softkey CALL PICKUP To Pick Up a Call Ringing at Another Telephone in Your Pickup Group 1. Lift the handset OR press the SPEAKER button 2. Press the MORE softkey to display the PICKUP prompt 3. Press the PICKUP softkey, the call will begin to ring on your phone 4. Press the ANSWER softkey or the appropriate line button to answer.
4 CONFERENCE fr" v To CONFERENCE Up to 6 Parties 1. With an active call on the line 2. Press the MORE softkey to display the CONFRN prompt 3. Press the CONFRN softkey 4. You will hear dial tone, dial the extension or outside number 5. Announce the call in private 6. Press the CONFRN key to join all parties If a Party Doesn't Answer or Doesn't Want to Join the Call 1. Press the ENOCALL softkey 2. Press the RESUME softkey To Permanently Remove Yourself From the Conference )0 Hang Up or press the End Call softkey MEET-ME CONFERENCE To Establish a MeetMe Conference With Up to 10 parties 1. With an active call on the line 2. Press the MORE softkey to display the MeetMe prompt 3. Press the MeetMe softkey 4. At the dial tone, dial the bridge number To Join a Meet-Me Conference Call» Dial the Bridge Number of the MeetMe conference provided to you by the conference initiator. You will be connected to the conference. Note: If you dial in before the initiator, you will receive a busy tone and must try later. Do not press the MEETME softkey to join a MeetMe conference call. CALL PARK To Park a Call in the System 1. Press the MORE softkey to display the PARK prompt 2. Press the PARK softkey 3. Note the call park number in the display (xxxx -xxxx) TO RETRIEVE A PARKED CALL 1. Lift the handset of any phone in the system 2. Dial the number of the parked call
5 (!J' FORWARDING -- To Forward Calls to Another Extension 1. Without lifting the handset, press the CFwdALL softkey 2. Dial the destination extension To Forward Calls to Your Cell Phone 1. Without lifting the handset, press the CFwdALL softkey 2. Dial a 8 and enter your cell phone number. To Cancel Call Forwarding > Press the CFwdALL softkey CALL FORWARD DIRECTLY TO VOIC To Forward your Calls Directly into Your Voice Mailbox 1. Without lifting the handset, press the CFwdALL softkey 2. Press the MESSAGES key
6 (!!J' DIRECTORIES SETTINGS View Missed, Received, or Placed Call History 1. Press the DIRECTORIES key 2. Use the scroll bar to highlight the desired option );0 OR press the corresponding number 3. Press the SELECT softkey Exit While Viewing a Call History > Press the EXIT softkey twice Edit and then Speed Dial a Missed, Received or Placed Calls 1. Press the DIRECTORIES key 2. press Select softkey to select a Directory/Log Menu item 3. Use the scroll bar to highlight the desired number 4. Press the EDIT DIAL softkey 5. Enter "9 and or (1 if necessary)" before the number 6. Press the DIAL softkey Search of the Corporate Directory 1. Press the DIRECTORIES key 2. Select the Corporate Directory or press 4 3. Search using either first namer last name or extension. );0 It is not necessary to enter the entire name 4. Use a * as a wild card to access the entire Corporate Directory. 5. Press the SEARCH softkey To Choose a Ring Type 1. Press the SEn"INGS key 2. Use the scroll bar to highlight RING TYPE, or press 2 3. Press the SELECT softkey 4. Use the scroll bar to select an option 5. Press the PLAY softkey to hear the ring 6. Press the SELECT softkey to choose a specific ring for your phone 7. Press the OK softkey 8. Press the EXIT softkey To Adjust the Display Contrast 1. Press the SETTINGS key 2. Use the scroll bar to highlight CONTRAST 3. Press the SELECT softkey 4. Press the Up and Down arrow softkeys 5. Press the OK softkey to save your selection 6. Press the EXIT softkey.
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Place a call using the handset Pick up the handset and enter a number. An Overview of Your Phone, page 8 Place a call using the speakerphone
Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call Basic
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2616 TELEPHONE. Listed below are the basic key functions that can be added to the phone.
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