Slide 1. Slide 2. Slide 3. CSA Z1004 Workplace Ergonomics A Management and Implementation Standard. CSA Our Purpose. Who we are

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1 Slide 1 CSA Z1004 Workplace Ergonomics A Management and Implementation Standard Norma McCormick Chair, CSA Z1004 Technical Committee Ron Meyers, CSA Project Manager October 29, 2012 OHS Summit Slide 2 CSA Our Purpose A Safer, Better, More Sustainable World where Standards Work for People and Business Enhance Public Health & Safety Advance Quality of Life Preserve the Environment Facilitate Trade Slide 3 Who we are CSA Standards is a private, not-for-profit organization that develops rules and guidelines to help people and business in areas such as health, safety and the environment.

2 Slide 4 What we do Make standards come to life to help certify consistent skill sets To help implement a best practices to help set rules to help understand standards Seminars elearning Courses Customized Training Handbooks Smart CD Mobile Publications to help apply standards Slide 5 CSA Z1004 Workplace Ergonomics A Management and Implementation Standard 5 Slide 6 Technical Committee on Workplace Ergonomics CSA Z1004 Strong balanced Technical Committee Representation from various public and private sector organizations Strong Labour participation Challenges Agreeing on scope / level of detail (how far do we go) Agreeing on Terms & Definitions Agreement on how to effectively describe the approach / process (e.g. Ergonomic Process / Application of Ergonomics) Deciding which tools / checklists to use and reference in the guidance annex 6

3 Slide 7 Ergonomics The scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data, and methods to design in order to enhance human well-being and optimize overall system performance. Note: Also referred to as human factors. 7 Slide 8 Ergonomics in Occupational Health and Safety Relationship to CAN /CSA Z1000 Occupational Health and Safety Management System An OHSMS describes the interrelated elements in the workplace to support the development and implementation of an effective OHS program. These elements include: management commitment leadership planning implementation evaluation continual improvement 8 Slide 9 Objective of CSA Z1004 To enable an organization to: Enhance worker health, safety, and well-being Optimize system performance Prevent occupational injuries, illnesses, and fatalities Reduce the severity of harm related to occupational activities and work environments through the systematic Application of Ergonomics. 9

4 Slide 10 Structure of the Standard The normative requirements of the Standard are in the main body Annex A: informative guidance material intended to assist users in understanding and complying with the Standard. Annex B: provides tools and checklists evidence-based information and examples application will enable organizations to meet the objectives of the Standard. 10 Slide 11 The Standard emphasizes prevention Prevention strategies that proactively identify hazards and eliminate them where possible. Where elimination is not possible, prevention can be achieved through appropriate risk assessment and control techniques. 11 Slide 12 Scope This Standard specifies requirements and provides guidance for the systematic Application of Ergonomics to the development, design, use, management, and improvement of work systems through the implementation of an Ergonomics Process. 12

5 Slide 13 Principles of an Effective Ergonomics Process Worker health, safety, and well-being and system performance are enhanced through the use of ergonomics. Ergonomics has its greatest benefit when used early in the design of a work system. 13 Slide 14 Principles of an Effective Ergonomics Process The user-centered approach ensures that worker characteristics and needs are accommodated. Worker participation is essential as they have valuable knowledge for work system design. An Ergonomics Process operates effectively when it is integrated within the OHSMS 14 Slide 15 PLAN-DO-CHECK-ACT 15

6 Slide 16 Planning (Plan) The organization shall determine, provide, and maintain the infrastructure and resources needed to achieve conformity to this Standard, including the appropriate financial, human, and organizational resources. Commitment, leadership and participation (management commitment, responsibility, accountability and authority, and worker participation) Legal and other requirements Objectives and targets Recognize and manage change 16 Slide 17 Implementation (Do): Application of Ergonomics The use of ergonomics principles to: identify and eliminate hazards assess and control risks at each stage of design of any work system to enhance worker health, safety, and well being and optimize system performance. Includes monitoring and follow up of protective and preventive measures 17 Slide 18 Application of Ergonomics in Design 18

7 Slide 19 Evaluating the Ergonomics Process (Check) Determines whether objectives and targets have been met Confirms that preventive and protective measures have been taken and are effective Enables continual improvement 19 Slide 20 Continual Improvement (Act) Management review Senior management review of the Ergonomics Process at planned intervals Intended to ensure its continuing suitability, adequacy, and effectiveness Includes the assessment of opportunities for continual improvement. 20 Slide 21 Continual Improvement (Act) Continual improvement The organization shall have an ongoing process to assess opportunities for continual improvement Includes a review of current control and implementation strategies as well as best available methods, technologies, and procedures. 21

8 Slide 22 Annex B- Checklists and Observational Tools Annex B provides Checklists and Observational Tools to help with the process of examining the workplace The Checklists and Observational Tools are divided into three broad categories PHYSICAL, WORK ORGANIZATION & COGNITIVE aspects Used to help identify hazards and provides recommendations and guidance to eliminate or minimize hazards identified or to control any residual risk. These are examples only other such tools and checklists demonstrated to be equally effective through professional use, best practice, or citations in the scientific literature can be used. Some tools provide guidance values to aid in the design and modification of work systems. 22 Slide 23 Physical Considerations Workstation design Posture (working while sitting / standing) Repetition Displays, elements and tools Physical Force (lifting / carrying /pushing / pulling /vibration) Work Environment (noise / temperature / lighting) Personal protective clothing and equipment Computer or monitor work 23 Slide 24 Work Organization Work organization - Stressors / time issues: time constraints breaks and rest periods Overtime production bonuses monotony or repetitive nature of the work shift work 24

9 Slide 25 Work Organization Work demands / employee control job demands employee control and autonomy worker input during change execution of work performance accountability management error reporting 25 Slide 26 Work Organization Organizational performance factors: limited perspective factors affecting decision making organizational factors contributing to stress 26 Slide 27 Cognitive Cognitive considerations: clear workplace objectives standardized systems fail safe design been used system interactions automation 27

10 Slide 28 Cognitive Cognitive considerations - for tools and displays warning systems and alarms unexpected equipment conditions design and location of displays and controls oversensitive equipment leading to system errors use of color 28 Slide 29 Cognitive Cognitive task demands: time pressure workloads or high memory requirements simultaneous/multiple tasks excessive communication requirements confusing or vague guidance / procedures repetitive actions or monotonous work delays or excessive idle time complex work, process, or systems with high information flow demands a long-term monitoring task 29 Slide 30 Next Steps Work underway to promote the Standard across Canada Developing supporting training and education materials French version available soon Beginning the process of revising the CSA Z412 Office Ergonomics Standard To update Z412 Committee membership (need new members) Alignment with Z1004 is important 30

11 Slide 31 Q & A 31 Slide 32 Thank 32 you October 3 12