THE WAY WE DO THINGS AT WHITBREAD
|
|
- John Elliott
- 7 years ago
- Views:
Transcription
1 THE WAY WE DO THINGS AT WHITBREAD The Whitbread Global Code of Conduct 2011 UK Version
2 Contents The Whitbread Way Forward 2 Foreword from Andy Harrison 3 How to use the Code of Conduct 4 Our customers 5 Our people 6 Human rights 6 Equal opportunities and diversity 6 Respect in the workplace 6 Staying safe at work 7 Getting involved 7 Our business 8 Fair competition 8 Conflicts of interest 8 Political activities 9 Gifts and entertainment 9 Bribery 10 Protecting company property 10 Accurate accounting practices 10 Keeping Whitbread information confidential 11 Our policies 12 Speaking Out 13 UK Version
3 Foreword from Andy Harrison The Whitbread Way Forward Our aim is to build the best large-scale hospitality brands in the world by becoming the most customer focused organisation there is. Anywhere. We ll do this by providing outstanding value and making everyday experiences feel special so that our customers come back time and time again. Whitbread s Core Values Genuine Really caring about customers Confident Striving to be the best at what we do Committed Working hard for each other Whitbread in Numbers We will measure our continuous improvement using the WINCard for our People, Guests, Investors and the Community. Dear Colleagues, By engaging our people and putting our customers at the heart of everything we do, we ll deliver profitable growth for our shareholders. To achieve these ambitions, we all need to work to the highest standards. Whenever we re dealing with each other, customers, suppliers or stakeholders, we need to behave ethically and with integrity. This document is our Code of Conduct. It sets out the principles that shape the way we work together. It spells out the standards we set for ourselves and explains how we can achieve them. It s important that everyone understands what s expected of them, so if there s anything you re not sure about, please speak to your line manager. We like to celebrate when we get things right and to recognise people for living up to our values. But equally, if someone doesn t live up to this Code, we want to be able to do something about it. To help you speak out if you need to, we ve set up a confidential helpline. The number is We re all responsible for representing Whitbread and protecting our reputation. By following this Code of Conduct, we can be the best at what we do. Andy Harrison Chief Executive The Whitbread Code of Conduct 2 UK Version 3
4 How to use the Code of Conduct Our customers Most decisions we make are down to common sense. But it s not always obvious what s right or what s legal in any given situation. If you want to be sure that what you re doing or planning to do is appropriate, then use this Code as a guide. If the Code doesn t tell you everything you need to know, then you can find out more by looking at our policies. These are documents that give more detail on the subjects the Code covers, from human rights to information security. There s a list of the relevant policies on page 12 along with details of where you can find them. However, it s not always possible to refer to written documents before you take action. So if you re not sure about something, ask yourself these questions before you act: Is what I m doing within the law? Is it in line with our values and this Code? Do I feel comfortable with what I plan to do? How would I feel if it were featured in the newspapers or on the television tomorrow? Have I understood the risk and the possible implications of what I am doing? Have I tried to find the right advice to make an informed decision? Our customers are at the heart of everything we do. We care about them and we want to give them a really special experience, so they come back to us time and time again. We re all responsible for delivering that experience. Customer focus should be at the forefront of your mind while you re working for Whitbread. That means understanding what our customers need and expect from us. Every customer is different, and we need to treat each one as an individual. But there are some general principles to remember. Always treat each customer with the same respect and integrity and offer each one the same high standards of service. Never discriminate against a customer because of age, sex, colour, nationality, ethnicity, religion, disability, family status or sexual orientation. If in doubt, talk to your line manager. Complying with the law We make sure that our policies and procedures comply with the law of any country in which we work and we expect you to comply with them at all times. We don t condone law breaking and we will help the authorities deal with any offenders. The Whitbread Code of Conduct 4 UK Version 5
5 Our people Human Rights Everyone deserves the right to live and work with dignity. There are basic standards of human rights that Whitbread will respect at all times. They relate to issues such as fair pay, child labour, humane treatment and working conditions. We expect our business partners to respect these standards too. We will only work with organisations that have the same respect for people s working conditions that we do. We encourage you to read our Human Rights Policy. If you see any abuses of the policy, then please report it to your Line Manager, or call the Speaking Out helpline straight away. Equal opportunities and diversity We believe that a diverse organisation encourages a full range of ideas and better decision making. We encourage diversity at Whitbread and we believe in equal opportunities for all. Always treat your colleagues, customers and suppliers with respect and integrity and don t discriminate against anyone for any reason. If you re recruiting, developing, compensating, promoting or transferring someone, or ending someone s employment, base your decision solely on that person s ability, qualifications and potential. Respect in the workplace At Whitbread, we respect each other. All of us have important jobs to do and everyone should be free to perform their job well. We are all responsible for creating an environment of mutual respect. Respecting your colleagues means you never: Use abusive language; Sexually or physically harass; Engage in bullying; or Use any unwelcome behaviour towards a colleague or person doing business with Whitbread. If you believe that you or your colleagues aren t being treated with the respect you deserve, talk to your line manager or call the anonymous Speaking Out helpline Staying safe at work We want to keep everyone safe. We ll give you the safety training and information you need to keep you and your environment safe, but if you re not sure about anything, check with your line manager. As well as our policies and procedures, there are a number of important laws and regulations that affect how we work. If you need more information, ask your manager or take a look at our Health and Safety Policy. An important part of keeping a safe working environment is working without the influence of alcohol, illegal drugs or other substances that might alter your judgement and abilities. If you re aware of any behaviour like this that might cause a safety or environmental hazard, then you must tell your line manager or call the Speaking Out helpline straight away. Getting involved We want our people to feel engaged in what we re doing and motivated to do a great job. We regularly ask for your opinions and feedback. For many of us this is through the Your Say survey, which is a way to give your honest views anonymously. We use what you tell us to create an action plan and make improvements across the company. There are also more regular ways to get involved. Your line manager is always there to listen to any suggestions or issues you might have. They ll also hold a development review twice a year, to talk to you about how you re getting on and how we can help with your personal development. The Whitbread Code of Conduct 6 UK Version 7
6 Our business Fair competition Competition laws give customers choice. They re there to make sure customers pay a fair price for the products and services they buy. It s against the law for companies to make agreements amongst themselves that could undermine competition or disadvantage customers. So think very carefully before you talk to a competitor. Never discuss prices, costs, services, territories, customers or any other business matters that aren t public knowledge. It could damage our reputation and leave us open to legal challenge or financial penalties. It s also against the law to mislead customers with our marketing material. All statements that sell or market products and services must be true and fair and must comply with local laws and regulations. Conflicts of interest We want all of our business decisions to be made fairly and objectively. You should always act in Whitbread s interests, rather than your own, when you re making business decisions. Conflicts between your interests and the company s can hurt our business and reputation even when you don t intend to do anything wrong. Ask yourself how your actions and relationships might appear to others. You need to tell your line manager if you think you might have a conflict of interest. Conflicts of interest could include: activity outside work that might affect your work at Whitbread; any financial interests you have in other companies Whitbread deals with; or a situation where you re dealing with someone as part of your work who s also a close friend or a member of your family. If any of these situations arise, then tell your line manager straight away and hand over the decision to someone else. Political activities We don t engage in any political activity as a company. This means we don t sponsor any political parties and we don t make any donations or contributions. But we do respect everyone s political views. Everyone at Whitbread has the right to hold whatever political views they want. You re allowed to participate in the political process as long as it s voluntary and it s in your own personal time. It is not appropriate to use any of the company s funds for political activities. And never offer our facilities to political organisations free of charge, or at a discounted rate. Gifts and entertainment We all deal with customers, clients or businesses regularly. This means that sometimes you might be offered a gift, hospitality, service or other benefit that could place you or Whitbread in an awkward position. Before you offer or accept a gift or entertainment from a business contact, ask yourself the following questions: Could it be against the law? Does this offer look odd or out of place under the circumstances? Does the offer seem high in value? Has this person tried to give me more than one gift recently? Would the company or I be embarrassed if the offer became public? Is this person a government official, for example a health and safety officer or benefits agent? If the answer to any of the above is Yes, then please don t make or accept the offer. Many people working directly with customers or guests are offered tips for their services. Receiving tips for doing your job well is fine, but please don t ask for tips. If you re not sure whether it s OK to accept a gift, then talk about it with your line manager. If you are in any doubt at all, it s best to say no. You can find more information in our Hospitality and Gifts Policy. The Whitbread Code of Conduct 8 UK Version 9
7 Our business Bribery Whitbread is strongly opposed to all forms of bribery. A bribe involves the promise of money, a gift or a favour to influence someone s behaviour so they don t perform their role properly. It is a personal criminal offence in most countries and can lead to large fines for the company. It can also damage our reputation. Never give or accept a bribe. Please also make sure that third parties working on our behalf understand that we do not approve of giving or accepting bribes. If a guest offers you a tip for your services, that s OK. However, it s not OK to accept money from an individual or organisation that might then expect you to promote their company. If you re asked for a payment from a foreign public official in order to get a business advantage, you should refuse and then always speak to your line manager or the legal department in the UK. Protecting company property We all use company property as part of our jobs. This includes buildings, vehicles, equipment, supplies, computers, software, networks, and voic systems. It also includes things like brands, trade marks, corporate opportunities, trade secrets and business information. Please look after company property as if it were your own. We understand that from time to time our employees use company property for personal reasons in exceptional circumstances. This could mean using the internet or company phones. Accurate accounting practices Honest and accurate records help our shareholders see how their investments are being looked after. They re also a legal requirement. Creditors, government officials, partners and people from all across Whitbread all need to access books, records and statements about our financial performance. These must give fair and accurate information and be protected from unauthorised viewing, damage and loss. It s important that you keep all documents safely and for the right length of time. All people who work regularly with our data and records need to follow our guidelines and procedures. If you are unsure of anything, always check with your line manager. Keeping Whitbread information confidential Please be aware of where you are when you are discussing or working on company matters. Whitbread s business information is one of our most valuable possessions. We follow all data privacy laws and trust you to keep non-public information confidential. This includes company information and information that relates to guests, suppliers and partners. Please make sure all personal data is taken care of and is never lost, destroyed or seen by anyone without permission. You can use anonymous data where and when necessary. This means removing names, contact details or any other information that could identify an individual. Don t share confidential information with anyone without legal or company permission. If you re unsure whether data or business information is confidential, speak to your line manager before telling anyone else. Also let your line manager know if any personal data has been shared or used without permission. Our Corporate Communications Policy, Information Security Policy and our Data Protection Policy can give you more information. We have designated people who are solely responsible for talking to the media. This is to make sure that no confidential data or business information can accidentally be made public. So, please don t talk to the media, even if they approach you. The Whitbread Code of Conduct 10 UK Version 11
8 Our policies Speaking out Here s a list of the policies we refer to in the Code of Conduct. Human Rights Policy The basic standard of human rights everyone at Whitbread can expect. Responsible Sourcing Policy What we expect from the suppliers we work with. Hospitality and Gifts Policy Our approach to business hospitality and gifts. Health and Safety Policy The procedures that keep us safe at work. Corporate Communications Policy Our approach to communicating with the media, our shareholders and the City. Information Security Policy Our approach to keeping our systems secure. Data Protection Policy Our approach to looking after our customers data. Anti-Bribery Policy We never accept or give a bribe. You can get a copy of each policy from the intranet or by requesting a hard copy from the Legal Department in the UK. We want all of our employees to be safe and supported in their work place. If someone is behaving in a way that s harmful to our employees, customers, or to the reputation of Whitbread, we d like to know about it. We want you to feel you can speak out if you notice any harmful behaviour or misconduct. Harmful behaviour or misconduct can mean: Behaviour that breaks the law or company policies Malpractice and mismanagement Harassing or bullying employees, customers or any other individuals Danger to the health and safety of customers, employees or other individuals Damage to the environment Deliberately concealing information in relation to any of the above. Our employees are always protected if they speak out in good faith. You should feel able to talk about any worries or problems with your line manager or another responsible person, without fear of victimisation or dismissal. Any issues raised will always be investigated in a fair and balanced way. Although you should always feel safe talking to Whitbread about any harmful behaviour or wrongdoing, we realise that speaking out can be difficult. If you feel uncomfortable talking to someone at work, there s an independent and confidential helpline run by Positive People Company (PPC) open 24 hours a day, 365 days a year. You don t have to leave your name, but your PPC counsellor will encourage you to if it will help us to resolve the problem. Our employees deserve the best working environment possible and our customers deserve the best service we can offer. You help us to achieve this and you can help us to keep it that way. Speaking Out Number: Lines are open 24 hours a day, 365 days a year. The Whitbread Code of Conduct 12 UK Version 13
Our Code is for all of us
This is Our Code This is Our Code Our Code How we behave forms the character of our company and dictates how others see us. How we conduct ourselves determines if people want to do business with us, work
More informationOUR CODE OF ETHICS. June 2013
OUR CODE OF ETHICS. June 2013 OUR CODE OF ETHICS GUIDING PRINCIPLES Ethical behaviour is an integral part of the way we do business. It's crucial that all our stakeholders are able to trust us to treat
More informationCode of Business Principles Helping us do the right thing
Code of Business Principles Helping us do the right thing Code of Business Principles Helping us do the right thing Contents 01 Foreword 02 Who is the code for? 03 Where to find advice or raise a concern
More informationSKY S WAYS OF WORKING. Believe in better
Believe in better Sky s Ways of Working - OUR COMMITMENT TO DOING THE RIGHT THING Sky is a valued part of everyday life in over 10 million homes. We entertain, excite and inspire customers with a great
More informationJune 2015. The way we work
June 2015 The way we work The way we work symbolises what we stand for as a business. It makes clear how we behave according to our values of respect, integrity, teamwork and accountability. Every day
More information'RLQJ WKH ULJKW WKLQJ
The Severn Trent way 2011 These are our principles. They help us all understand how to think about the actions and decisions we have to take every day. This way, we remain who we want to be and always
More informationOur vision. A company where the best people want to work.
Code of Conduct Our vision A company where the best people want to work. The world leader in chemical distribution, providing unparalleled connectivity between customers and suppliers. 2 Univar s guiding
More information1. Compliance with Laws, Rules and Regulations
CODE OF BUSINESS CONDUCT - EXAMPLE INTRODUCTION This Code of Business Conduct covers a wide range of business practices and procedures. It does not cover every issue that may arise, but it sets out basic
More informationBusiness Ethics Policy
Business Ethics Policy The WCH Ltd Ethics Code The business philosophy of WCH has been developed around a core set of values which are fundamental to the organisation s development and success. One of
More informationHow To Behave At The Britain Council
Our Code of Conduct Trust is not given. It s earned www.britishcouncil.org Contents Foreword from Chief Executive...01 Our values...02 Introduction...03 Our code of conduct...04 1. Legal compliance...
More informationCode of Business Conduct and Ethics THE WOODBRIDGE WAY. integrity honesty respect responsibility
Code of Business Conduct and Ethics THE WOODBRIDGE WAY integrity honesty respect responsibility Reissued June 12, 2015 Code of Business Conduct and Ethics THE WOODBRIDGE WAY INTRODUCTION Woodbridge Foam
More informationCOLLINS FOODS LIMITED (the COMPANY) CODE OF CONDUCT
COLLINS FOODS LIMITED (the COMPANY) CODE OF CONDUCT 1. Introduction The Company is committed to maintaining ethical standards in the conduct of its business activities. The Company's reputation as an ethical
More informationPHILIP MORRIS INTERNATIONAL INC.
PHILIP MORRIS INTERNATIONAL INC. Code of Business Conduct and Ethics for Directors 1. Introduction This Code of Business Conduct and Ethics for Directors ( Code ) has been adopted by Philip Morris International
More informationHelix Energy Solutions Group, Inc. Code of Business Conduct and Ethics
Helix Energy Solutions Group, Inc. Code of Business Conduct and Ethics Introduction This Code of Business Conduct and Ethics ( Code ) covers a wide range of business practices and procedures. It does not
More informationService NSW Code of Conduct
Service NSW Code of Conduct Contents CEO Message 2 Our DNA 3 We ensure our personal and professional conduct complies with this Code of Conduct 4 We manage conflict of interest responsibly 6 We respect
More informationThe guidance 2. Guidance on professional conduct for nursing and midwifery students. Your guide to practice
The guidance 2 Guidance on professional conduct for nursing and midwifery students Your guide to practice The Nursing & Midwifery Council Vision, mission and values Our vision To safeguard the public by
More informationCODE OF CONDUCT as adopted by the Board of Directors on 20 February 2015
GOLDFIELDS MONEY LIMITED ACN 087 651 849 CODE OF CONDUCT as adopted by the Board of Directors on 20 February 2015 1. Purpose This Code of Conduct (Code) clearly states the standards of responsibility and
More informationBusiness Conduct, Compliance and Ethics Program. important
Business Conduct, Compliance and Ethics Program important Table of Contents Letter from Troy Kirchenbauer As healthcare s first online direct contracting market, aptitude is committed to upholding the
More informationMacarthur Minerals Limited CODE OF CONDUCT. February 2012
Macarthur Minerals Limited CODE OF CONDUCT February 2012 MACARTHUR MINERALS LIMITED AND ITS SUBSIDIARIES (THE COMPANY OR MACARTHUR ) CODE OF CONDUCT 1. INTRODUCTION 1.1 The Macarthur Mineral Limited (including
More informationCode of Business Conduct and Ethics. With Special Message for Senior Business and Finance Leaders
Code of Business Conduct and Ethics With Special Message for Senior Business and Finance Leaders Index Letter from our Chairman & CEO and from our President Annual Letter to Senior Leaders Introduction
More informationOur Code of Conduct. The way we work at IHG, wherever we are in the world.
The way we work at IHG, wherever we are in the world. The way we work at IHG, wherever we are in the world. 02 Letter from Richard Solomons, Chief Executive Officer Dear Colleagues, At IHG, doing business
More informationAnti-Bribery and Corruption Policy (including Gifts and Hospitality)
Anti-Bribery and Corruption Policy (including Gifts and Hospitality) Royal Mail Group has a strict zero tolerance policy towards bribery and corruption. This policy sets out the standards of behaviour
More informationCorporate Code of Ethics
FERROVIAL CORPORATE CODE OF ETHICS Corporate Code of Ethics Our complete commitment to the ethics and integrity of our workforce highlights us as a serious company committed to its stakeholders interests.
More informationRyanair Holdings PLC Code of Business Conduct & Ethics 2012
Ryanair Holdings PLC Code of Business Conduct & Ethics 2012 1 TABLE OF CONTENTS 1. INTRODUCTION 3 2. WORK ENVIRONMENT 3 2.1 Discrimination & Harassment 3 2.2 Privacy of Personal Information 3 2.3 Internet
More informationBusiness Ethics Policy
Business Ethics Policy Page 1 of 12 Preface and document control This document is intended to provide information in respect of G4S Group Head Office policy, procedure, standards or guidance and will be
More informationStates of Jersey Human Resources Department. Code of Conduct
States of Jersey Human Resources Department Code of Conduct INTRODUCTION The Island community is entitled to expect the highest standards of conduct from all employees who work for the States of Jersey.
More informationMessage from the Co-Chairmen and Chief Executive Officers
Message from the Co-Chairmen and Chief Executive Officers As each of us works to meet individual and Company-wide business goals here at Torchmark, we must all ensure that the work we perform and the business
More informationSanchez Energy Corporation. Code of Business Conduct and Ethics
Sanchez Energy Corporation Code of Business Conduct and Ethics Introduction The Board of Directors (the Board ) of Sanchez Energy Corporation (the Company ) has adopted this Code of Business Conduct and
More informationUnderstand your role
The CARE CERTIFICATE Understand your role What you need to know THE CARE CERTIFICATE WORKBOOK Standard Your role - Tasks, Behaviours and Standards of work Your role will have a job description. This tells
More informationKAM Specialties, Inc. (KAM) Code of Ethics
KAM Specialties, Inc. (KAM) Code of Ethics Date Approved : 11/15/2010 Introduction KAM s executive management is responsible for setting standards of business ethics and overseeing compliance with these
More informationYour duties as a registrant. Standards of conduct, performance and ethics
Your duties as a registrant Standards of conduct, performance and ethics Contents Foreword 1 Introduction 3 The standards of conduct, performance and ethics 8 Fitness to practise 15 Glossary 16 Foreword
More informationINTEGRITY AT TURTLE & HUGHES
INTEGRITY AT TURTLE & HUGHES Business Ethics Code of Conduct TSI CORE VALUES These six core values are our foundation. They define our culture and who we are as people and as a company. They set us apart
More informationLetter from the Chief Executive Officer and Chairman and the Group Medical Director
Letter from the Chief Executive Officer and Chairman and the Group Medical Director Every day, millions of people put their trust in International SOS to help them wherever they live or travel. We remain
More informationThe way we do business.
a b The way we do business. Our Code of Conduct and Ethics. Our Code of Conduct and Ethics In this Code, the Board of Directors and the Group Executive Board set out the principles and practices that define
More informationFreedom to speak up: whistleblowing policy for the NHS Draft for consultation
Freedom to speak up: whistleblowing policy for the NHS Draft for consultation Issued on 16 November 2015 Deadline for responses: 8 January 2016 Monitor publication code: IRG 34/15 NHS England Publications
More informationRevised 05/22/14 P a g e 1
Corporate Office 107 W. Franklin Street P.O. Box 638 Elkhart, IN 46515-0638 Phone (574) 294-7511 Fax (574) 522-5213 INTRODUCTION PATRICK INDUSTRIES, INC. CODE OF ETHICS AND BUSINESS CONDUCT As a leader
More informationGroup Policy 1. INTRODUCTION 2. BUSINESS INTEGRITY. 2.1. Honesty, Integrity & Fairness
Corporate Code of Conduct and Ethics Policy Approver: CEO Valid from: 26-11-13 1. INTRODUCTION CRI recognizes its responsibilities as a global services provider, and is committed to being a responsible
More informationACTING WITH INTEGRITY
Code of Business Conduct ACTING WITH INTEGRITY Our Guide to Behaviour Expectations November 2012 Policy: Code of Business Conduct Approval Date: 7th November 2012 Approved By: Group Human Resources Version:
More informationBullying and Harassment at Work Policy
Bullying and Harassment at Work Policy i) Statement Everyone should be treated with dignity and respect at work, irrespective of their status or position within the organisation. Bullying and harassment
More informationCODE OF CONDUCT Ethical rules and guidelines
CODE OF CONDUCT Ethical rules and guidelines CONTENT Introduction... 3 Our customers... 5 Employees... 7 The world around us... 9 Communication & dialog... 11 Security, theft & loss... 13 Environment...
More informationSERVICE REQUIREMENTS FOR CONTRACTORS AND CONSULTANTS
SERVICE REQUIREMENTS FOR CONTRACTORS AND CONSULTANTS (PREVIOUS VERSIONS REFERRED TO AS THE CODE OF CONDUCT FOR CONTRACTORS 1 ) BEHAVIOR GUIDING PRINCIPLE Service I Focus on Providing High-Quality Service
More informationAT&T s Code of Business Conduct
August 2015 AT&T s Code of Business Conduct To All AT&T Employees Worldwide: The most basic commitment we make to our customers, our shareholders, and each other is to always conduct ourselves in an ethical
More informationFor parents and carers of children with autism
For parents and carers of children with autism The NSPCC helps parents and carers talk to their children about staying safe. It s part of our work to prevent abuse from happening to any child. And it
More informationHope In-Home Care CODE OF CONDUCT AND ETHICS
Hope In-Home Care CODE OF CONDUCT AND ETHICS September 2014 Table of Contents A MESSAGE FROM OUR DIRECTOR... 3 INTRODUCTION TO THE CODE OF CONDUCT AND ETHICS... 4 ELEMENT 1: QUALITY OF CARE... 5 ELEMENT
More informationCalifornia Mutual Insurance Company Code of Business Conduct and Ethics
California Mutual Insurance Company Code of Business Conduct and Ethics This Code of Business Conduct and Ethics (the Code ) applies to all officers, employees, and directors of California Mutual Insurance
More informationHORIZON OIL LIMITED (ABN: 51 009 799 455)
HORIZON OIL LIMITED (ABN: 51 009 799 455) CORPORATE CODE OF CONDUCT Corporate code of conduct Page 1 of 7 1 Introduction This is the corporate code of conduct ( Code ) for Horizon Oil Limited ( Horizon
More informationCode of Conduct. Adopted by the President and Chief Executive Officer of Skandinaviska Enskilda Banken AB (publ) on 12 February 2016.
Code of Conduct Adopted by the President and Chief Executive Officer of Skandinaviska Enskilda Banken AB (publ) on 12 February 2016. INTRODUCTION Introduction This Code of Conduct describes SEB s way of
More informationCode of Business Conduct and Ethics. Strike Energy Limited ACN 078 012 745
Code of Business Conduct and Ethics Strike Energy Limited ACN 078 012 745 Approved: 2 December 2014 Contents 1. General... 1 2. Responsibilities to shareholders and the financial community generally...
More informationCODE OF CONDUCT. It s how we do what we do
CODE OF CONDUCT It s how we do what we do 2 FOREWORD Our organization brings together people from a wide range of cultural backgrounds all with different skills and different viewpoints. The diversity
More informationFirstPrinciples: Our Code of Business Conduct and Ethics
Table of Contents Introduction... 3 Our Values... 3 FirstPrinciples... 3 Our Way... 3 Who has to follow FirstPrinciples?... 4 When you re not sure, read FirstPrinciples and ask for advice... 4 Key Roles
More informationEvergreen Solar, Inc. Code of Business Conduct and Ethics
Evergreen Solar, Inc. Code of Business Conduct and Ethics A MESSAGE FROM THE BOARD At Evergreen Solar, Inc. (the Company or Evergreen Solar ), we believe that conducting business ethically is critical
More informationELEMENT FINANCIAL CORPORATION CODE OF BUSINESS CONDUCT AND ETHICS
APPENDIX I ELEMENT FINANCIAL CORPORATION CODE OF BUSINESS CONDUCT AND ETHICS As of December 14, 2011 1. Introduction This Code of Business Conduct and Ethics ( Code ) has been adopted by our Board of Directors
More informationAdministrative Policy and Procedure Manual. Code of Conduct Effective Date: 1/2005 Scope: Organizationwide Page 1 of 9
Scope: Organizationwide Page 1 of 9 I. Purpose The purpose of this policy is to provide direction to staff members to assist in carrying out daily activities within appropriate ethical and legal standards.
More informationBUSINESS CONDUCT POLICY
BUSINESS CONDUCT POLICY Purpose The Greggs Values state that we will be enthusiastic and supportive in all we do, open, honest and appreciative, treating everyone with fairness, consideration and respect.
More informationSupplier Code of Conduct
Delta Air Lines Supplier Code of Conduct Delta Air Lines 3/11/13 [Type the author name] Table of Contents A Legal Compliance 2 B Labor and Human Rights 3 C Health and Safety 3 D Environment 3 E Supplier
More information1. Understanding and application of Moelven's Code of Conduct
Code of Conduct 1. Understanding and application of Moelven's Code of Conduct Purpose Moelven must act in a sustainable, ethical and socially responsible manner. Our Code of Conduct provides the basic
More informationBERKSHIRE HATHAWAY INC. CODE OF BUSINESS CONDUCT AND ETHICS
BERKSHIRE HATHAWAY INC. CODE OF BUSINESS CONDUCT AND ETHICS A. Scope. This Code of Business Conduct and Ethics applies to all Berkshire Hathaway directors, officers and employees, as well as to directors,
More informationCODE OF BUSINESS CONDUCT
CODE OF BUSINESS CONDUCT POLICY OBJECTIVES 1. This policy constitutes the Code of Business Conduct of companies of the Volga Gas Group (hereinafter called Group companies ). The Code applies to all employees
More informationOrange Polska Code of Ethics
Orange Polska Code of Ethics our conviction The fundamental ethical standards and values people should follow in their mutual relations both private and business have been known and unchanging for centuries.
More informationThe European Marine Energy Centre Ltd. HARASSMENT AND BULLYING POLICY
The European Marine Energy Centre Ltd. HARASSMENT AND BULLYING POLICY Table of Contents 1 Policy Statement... 3 2 Scope... 3 3 Definitions... 3 4 Detailed Guidelines... 5 4.1 What to do if you are being
More informationRaising concerns (Whistleblowing) Policy and Procedure
Raising concerns (Whistleblowing) Policy and Procedure The Public Interest Disclosure Act provides strong protection for workers who blow the whistle on or raise a genuine concern about malpractice. The
More informationTransport for London. Code of Conduct MAYOR OF LONDON
Transport for London Code of Conduct Effective from 1 October 2008 MAYOR OF LONDON Transport for London This Code of Conduct describes TfL s ethical values and vision and sets out the behaviour that is
More informationStandards of conduct, ethics and performance. July 2012
Standards of conduct, ethics and performance July 2012 Reprinted July 2012. The content of this booklet remains the same as the previous September 2010 edition. The General Pharmaceutical Council is the
More informationWOLTERS KLUWER COMPANY VALUES AND BUSINESS PRINCIPLES
WOLTERS KLUWER COMPANY VALUES AND BUSINESS PRINCIPLES Mission statement and introduction Wolters Kluwer s customers face critical decisions every day; and the need to get them right. That is why Wolters
More informationCode of Practice for Social Service Workers. and. Code of Practice for Employers of Social Service Workers
Code of Practice for Social Service Workers and Code of Practice for Employers of Social Service Workers 1 Code of Practice for Social Service Workers Introduction This document contains agreed codes of
More informationCode of Business Conduct
4 8 F A C T O R I N G Code of Business Conduct Dear Colleague: Since its foundation 48 Factoring has been committed to maintaining the highest ethical standards. Our core values exemplify our drive for
More informationFS-5-101 Rev 1.2 Page 1 of 11
Page 1 of 11 First Solar, Inc. (Adopted as of October 3, 2006; revised July 29, 2015) Introduction This of First Solar, Inc. and its subsidiaries (the Company ) summarizes the values, principles and business
More informationCODE OF ETHICS ZERO TOLERANCE - BRIBERY AND CORRUPTION ADVANTAGE
5682340-v1 This Code of Ethics is mandatory for H&M employees, in house working consultants, in house working staff from Temporary Agencies and similar assignments. INTRODUCTION H & M Hennes & Mauritz
More informationBOOKER GROUP PLC ETHICAL CODE OF CONDUCT
BOOKER GROUP PLC ETHICAL CODE OF CONDUCT SCOPE This code covers all employees of Booker Group plc ( Booker or the Company ) together with any individual undertaking work for Booker either as an agent or
More informationMinerals Technologies Inc. Summary of Policies on Business Conduct
Minerals Technologies Inc. Summary of Policies on Business Conduct Lawful and Ethical Behavior is Required at All Times This Summary of Policies on Business Conduct (this "Summary") provides an overview
More informationJohnson Electric Group Code of Ethics and Business Conduct
Johnson Electric Group Code of Ethics and Business Conduct Chairman s Message Johnson Electric strives to conduct its business with honesty and integrity, both within the Group and in dealing with business
More informationWe should seek assistance when we have questions about Buffalo Wild Wings Code or when faced with a challenging ethical situation.
CODE OF ETHICS AND BUSINESS CONDUCT This Code applies to all Team Members (directors, officers and all employees) of Buffalo Wild Wings, Inc. and its operating subsidiaries (collectively referred to as
More informationHow To Write A Prison Service Plan
ISLE OF MAN PRISON SERVICE CODE OF CONDUCT AND DISCIPLINE Isle of Man Prison Service Code of Conduct and Discipline Contents Statement of Purpose and Values Purpose Prison Service Objectives Values Definition
More informationGuidance on professional conduct. For nursing and midwifery students
Guidance on professional conduct For nursing and midwifery students 1 We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard the
More informationCode of Business Conduct
Code of Business Conduct Vital Certificates Ltd August 2015 Contents Introduction... 3 Message from Matt Lawless... 3 This Document... 4 Getting Help and Advice... 4 Vision and Values... 6 Our Vision...
More informationAnti-Bribery and Corruption Policy
Newcrest strictly prohibits bribery and other unlawful or improper payments made to any individual or entity, as outlined in this Anti-Bribery & Corruption Policy. Newcrest's Anti- Bribery & Corruption
More informationCORPORATE POLICY & PROCEDURE MANUAL. CHAPTER: General Administration. TITLE: Code of Business Conduct and Ethics
PROCEDURE MANUAL CHAPTER: General Administration TITLE: Code of Business Conduct and Ethics (formerly 3.2.1) SUPERSEDES: 04/01/13 EFFECTIVE: 05/15/15 POLICY This Code of Business Conduct and Ethics covers
More informationWhistleblowing Policy
Whistleblowing Policy Number: THCCG00XX Version: 0d6 This policy covers the right and duty of members of the CCG and CCG employees to raise any matters of concern that they may have about health issues
More informationINSTITUTE OF TRANSLATION AND INTERPRETING
INSTITUTE OF TRANSLATION AND INTERPRETING CODE OF PROFESSIONAL CONDUCT 1 CONTENTS 1. INTRODUCTION 2. THE PURPOSE OF THE CODE 3. PRINCIPLES OF PRACTICE 4. PROFESSIONAL VALUES 5. AMENDMENTS 6. PRINCIPLE
More informationCode of Conduct. 1. Introduction 1. 2. Asking Questions and Raising Concerns 3. 3. Fellow Employees 5. 4. Company and Shareholders 8
Code of Conduct Code of Conduct Table of Contents 1. Introduction 1 2. Asking Questions and Raising Concerns 3 3. Fellow Employees 5 4. Company and Shareholders 8 5. Lawful Business Practices 13 6. Customers,
More informationOur Vendor Code of Conduct
Our Vendor Code of Conduct Jones Lang LaSalle and LaSalle Investment Management Vendor Code of Conduct Copyright Jones Lang LaSalle IP, Inc. Ethics Everywhere Where we stand Jones Lang LaSalle stands for
More informationAmvest Code of Conduct Designed to promote honest, transparent, prudent and socially responsible conduct
Amvest Vastgoed BV Amvest Code of Conduct Designed to promote honest, transparent, prudent and socially responsible conduct 1. The Amvest Code of Conduct obliges and explains 1.1 Part of the contract/employment
More informationof Conduct Copyright 2012 Dell Inc.
How we Our Code of Conduct Copyright 2012 Dell Inc. Copyright 2012 Dell Inc. How we Code of Conduct winour Winning with integrity means we operate legally and ethically, everywhere we are and in everything
More informationWHISTLEBLOWING GUIDANCE
WHISTLEBLOWING GUIDANCE 1 Whistleblowing Guidance Introduction 1. This guidance accompanies the NHS LA s Whistleblowing Policy, which deals with the process for staff to raise concerns about internal whistleblowing
More informationFiscal Policies and Procedures Fraud, Waste & Abuse
DORCHESTER COUNTY, MARYLAND Fiscal Policies and Procedures Fraud, Waste & Abuse Adopted August 11, 2009 SECTION I - INTRODUCTION The County Council of Dorchester County, Maryland approved on August 11,
More informationtandards of Business Conduct Standards of Business Conduct Standards Conduct Standards of Business Conduct Standards of Business Conduct
f Business Conduct Standards of Business Conduct Standards of Business tandards of Business Conduct Standards of Business Conduct Standards Conduct Standards of Business Conduct Standards of Business Conduct
More informationALBEMARLE CORPORATION. Code of Business Conduct. English Version
ALBEMARLE CORPORATION Code of Business Conduct English Version Our Values and Beliefs: We value the health, safety and diversity of our workforce. We believe our Company assets need to be protected our
More informationCODE OF CONDUCT AND ETHICS
The masculine gender is used in this document without any discrimination and refers to both masculine and feminine genders. TABLE OF CONTENTS TABLE OF CONTENTS... 2 A. WHO THIS CODE APPLIES TO... 3 B.
More informationNRG ENERGY, INC. SUPPLIER CODE OF CONDUCT. Revision 1, Released June 10, 2014
NRG ENERGY, INC. SUPPLIER CODE OF CONDUCT Revision 1, Released June 10, 2014 Ethics toll-free Helpline 888.263.0463-1 Table of Contents INTRODUCTION and MESSAGE FROM CEO 3 NRG STRIVE VALUES 4 ETHICS HELPLINE
More informationNATIONAL CODE OF CONDUCT FOR LOCAL GOVERNMENT EMPLOYEES IN SCOTLAND
NATIONAL CODE OF CONDUCT FOR LOCAL GOVERNMENT EMPLOYEES IN SCOTLAND Introduction The public expects a high standard of conduct from all local government employees in Scotland. There is a National Code
More informationStop bullying and harassment guide for employees
Stop bullying and harassment guide for employees Foreword We have recently jointly reviewed with the unions the Royal Mail Group Stop bullying & harassment policy, procedure and joint statement to make
More informationYour Rights at Work in Australia Prepared by Labor Council of NSW For more information call our hotline1800 688 919
Your Rights at Work in Australia Prepared by Labor Council of NSW www.labor.net.au For more information call our hotline1800 688 919 HOW PAY AND CONDITIONS ARE SET IN AUSTRALIA ACTS OF PARLIAMENT Legislation
More informationCode of Conduct Policy 2015
OUR LADY S CATHOLIC PRIMARY SCHOOL Code of Conduct Policy 2015 Headteacher Mary Johnson Chair of Governors Paula Conlon-Swain Date of Agreement December 2015 Date for Review December 2016 INTRODUCTION
More informationModel Safeguarding Policy and Procedure for Smaller Voluntary and Community Groups
Introduction Model Safeguarding Policy and Procedure for Smaller Voluntary and Community Groups This NAME OF ORGANISATION policy follows guidelines set out in Bath & North East Somerset (B&NES) Safeguarding
More informationCode of Conduct PLANSEE HPM Group
Code of Conduct PLANSEE HPM Group Our guiding principles of business conduct Introduction 5Guiding Principles We operate within the law We respect human rights We act in the Group s interests We act responsibly
More informationBusiness Principles September 2014
Business Principles September 2014 1. INTRODUCTION 2. BUSINESS PRINCIPLES 2.1 Core Principle We behave honestly, fairly and with integrity 2.2 Overarching Principle We manage risk and seek to continually
More informationHuman Resources People and Organisational Development. Disciplinary Procedure for Senior Staff
Human Resources People and Organisational Development Disciplinary Procedure for Senior Staff AUGUST 2015 1. Introduction 1.1 This procedure applies to Senior Staff. Senior Staff includes: 1.1.1 the Vice-Chancellor
More informationBABCP. Standards of Conduct, Performance and Ethics. www.babcp.com. British Association for Behavioural & Cognitive Psychotherapies
BABCP www.babcp.com Standards of Conduct, Performance and Ethics British Association for Behavioural & Cognitive Psychotherapies 2 YOUR DUTIES AS A MEMBER OF BABCP The standards of conduct, performance
More informationSamsung Engineering Co., Ltd.
Introduction to Our Compliance Program Samsung Engineering Co., Ltd. 500 Samsung GEC, Sangil-dong, Gangdong-gu, Seoul, Korea 134-090 +82-2-2053-3000 www.samsungengineering.com 03 Since its establishment
More informationWorking to standard: a code of conduct for support workers in health care. 1.1 Welcome to this code of conduct for support workers in health care.
Code of conduct for Healthcare Support Workers Working to standard: a code of conduct for support workers in health care 1. Introduction 1.1 Welcome to this code of conduct for support workers in health
More information