Introduction to Tweddle Services:

Transcription

1 POSITION DESCRIPTION: REGISTERED NURSE (TEAM LEADER) Salary as per Nurses and Midwives (Victorian Public Health Sector) (Single Interest Employers) Enterprise Agreement Introduction to Tweddle Services: Tweddle Child and Family Health Service is located in Footscray and offers a range of specialist early parenting programs to families who are experiencing difficulties with parenting their children (up to school age). Programs include residential, day stay and sessional groups delivered at Tweddle or in the local communities, collaboratively with local government, community organisations or health services. Reports to: Residential Services Nurse Unit Manager Position Summary: Team Leaders are responsible for coordinating the delivery of parenting services in an efficient and effective manner and in accordance with statutory requirements. They provide support to Early Childhood Practitioners in the delivery of parenting services to families. In addition they ensure effective and efficient utilisation of resources in the provision and delivery of high quality parenting service to families and deliver early parenting programs that meet staff, client and stakeholders objectives. The position supports the smooth operation of Tweddle services through provision of high quality nursing services. Position responsibilities Clinical role Allocation of staff to families based on specialist staff skill and needs of families. Consultation with Early Childhood Practitioners and parents on the development of care plans and the provision and evaluation of interventions. Assessment of the needs of individuals with complex presentations and where appropriate providing care. Assessment of the physical and emotional well-being of the child/or children and parents. Providing education to staff, clients and groups. Ensuring that client rights and needs are being met. Maintain currency of all documentation in accordance with Tweddle policies and procedures. September 2014 Page 1 of 6

2 Community Liaison and discharge planning Liaise and refer families to appropriate community services / agencies in consultation with families. Communication Foster / facilitate good interpersonal relationships and partnerships with families, relatives, visitors, and other health professionals. Liaise and refer families to appropriate community services / agencies in consultation with families. Ensure that open communication occurs about the needs of families within the team and where appropriate across the organisation. Communicate with the Residential Services Nurse Unit Manager and PASDS Care Coordinator on issues that can impact on families or the organisation. Continuous quality improvement role Demonstrate commitment to the provision of high quality and relevant services for families through: i. Provide feedback on policies, procedures and current work practices ii. identify areas for improvement iii. contribute to the development of creative, innovative and practical initiatives Participate in Tweddle quality program and initiatives. Professional support direction and development of the Early Childhood Practitioners Provide leadership to the Early Childhood Practitioners. Support all team members to function as a team. Review the allocation of tasks on the shift e.g. groups. Management of resources Monitor the need for resources to assist in the achievement of care plans. Where appropriate develop or assist other appropriate staff to develop the resources. Participate with the Residential Services Nurse Unit Manger in the development of the staff roster. After hours co-ordination of rosters Facilitate professional development Maintain a professional knowledge and skills base related to child and family health and be responsible for own professional development. Demonstrate a commitment to continuing education and professional development including: i. Regular attendance at staff meetings and Team Leader meetings ii. Attendance at In-Service programs iii. Keeping up-to-date with knowledge and practice Achieve competency in Tweddle s emergency procedures Participation in the annual performance appraisal with the Residential Services Nurse Unit Manager. September 2014 Page 2 of 6

3 Occupational health and safety Ensure that staff and clients operate in a safe environment. Maintain knowledge of Tweddle s OHS policies and procedures Utilise Riskman to capture incidences and near misses Judgment and decision making To make decisions and form professional judgments on the provision of care to families. Decisions are framed by: Organisational policies and procedures Professional nursing standards Code of nursing ethics Relevant standards, current research and legislation Accountability Accountable for the provision of parenting services to families and for the care provided by the early childhood practitioners. Corporate Confidentiality Staff are required to maintain Corporate Confidentiality at all times during and after their employment at Tweddle. Key Selection Criteria Division 1 Registered Nurse possessing current and appropriate endorsements to practice as a registered nurse, midwife, maternal and child health nurse or Mental Health Nurse. Recent experience in the provision of paediatrics, midwifery and or maternal and child health nursing or adult mental health. Knowledge of infant mental health and attachment and Best Interest Practice Framework. Working in partnership with families Experience in working with families experiencing relationship difficulties A strong clinical knowledge and knowledge in the health and family services sector Experience in staff supervision Skills experience and qualifications Tertiary qualifications in related nursing disciplines of paediatrics, midwifery and or maternal and child health nursing. Sound knowledge and experience and ability to provide clear concise objective and legally defensible documentation as required. Basic level of computer literacy and knowledge of word processing. September 2014 Page 3 of 6

4 Personal qualities required: 1. Integrity Committed to the public interest Operates in a manner that is consistent with the organisation s code of conduct Inspires trust by treating all individuals fairly 2. Teamwork Cooperates and works well with other in the pursuit of team goals Collaborates and shares information Shows consideration, concern and respect for others feelings and ideas Accommodates and works well with the different working styles of others Encourages resolution of conflict within a group 3. Empathy and Cultural Awareness Pays attention to words, expressions and body language Paraphrases messages to check understanding Shapes responses to individual, based on a range of information they have noted Communicates well with, relates to and sees issues from the perspective of people from a diverse range of cultures and backgrounds 4. Decisiveness Makes rational and sound decision based on a consideration of the facts and alternatives Makes tough decisions, sometimes with incomplete information Evaluates rational and emotional elements of situations Makes quick decisions where required Commits to a definite course of action 5. Customer focus Listens to customers Actively seeks to meet customer needs Seeks ways to improve services Committed to delivering high quality outcomes for clients Knowledge and Skills 1. Written Communication Prepares briefs, letters, s and reports using clear, concise and grammatically correct language Ensures written communications contain necessary information to achieve their purpose Uses appropriate style and formats September 2014 Page 4 of 6

5 2. Verbal Communication Confidently conveys ideas and information in a clear and interesting way Understands and meets the needs of target audiences (the right information to the right people) Welcomes constructive feedback Sees things from others points of view and confirms understanding 3. Organising & Planning Identifies process, tasks and resources require to achieve a goal Identifies more and less critical activities and operates accordingly, reviewing and adjusting as required Develops and implements systems and procedures to guide work and track progress Recognises barriers and finds effective ways to deal with them 4. Problem Solving Seeks all relevant information for problem solving Investigates and probes for the facts Liaises with stakeholders Analyses issues from different perspectives and draws sound references from information available Identifies and proposes workable solutions to problems 5. Service Excellence Constantly looks for continuous improvement opportunities and ways to innovate and encourage others to do the same Takes responsibility for correcting problems promptly and without becoming defensive Makes specific changes in work methods to improve outcomes, quality and timeliness of service Monitors client and stakeholder satisfaction Salary Package Commensurate with position, including employer superannuation contributions commensurate with relevant industrial agreement Other Information: Occupational Health and Safety Responsibilities Tweddle is committed to providing, insofar as is practicable, a safe and healthy workplace for our employees, contractors, members and visitors. Employees: have a duty to take care, as far as they are able, of their own health and safety and that of other employees, members and visitors. must comply with safety procedures and directions must report potential and actual hazards to their supervisor and their OHS representative. September 2014 Page 5 of 6

6 Our commitment to Tweddle staff Tweddle is committed to equal opportunity in the workplace for all employees, irrespective of race, colour, gender, religion or marital status. Staff are selected and promoted on merit. Tweddle is committed to providing a safe and smoke free workplace. Other Factors Relating to the Position A working with children check is required for all employees of Tweddle Child & Family Health service A current National Police Records Check is required for all employees of Tweddle Child and Family Health Service and this is to be renewed every three years. The Victorian Public Sector Code of Conduct applies to all staff The clinical services close down for the Christmas/New Year and Easter. All clinical staff actively participate in a clinical portfolio e.g. teenage parenting, CALD All employees are required to actively participate on a Tweddle Committee e.g. Quality, OH&S, Workforce Development or Wellbeing. Acceptance of appointed position I have read the Position Description: Team Leader and agree to fulfill the requirements of the role to the best of my ability: Candidate s name: Candidate s signature: date: Manager s name: Manager s signature: date: September 2014 Page 6 of 6