Digital Trends Software. Installation Guide & User Manual for Google Chrome users

Transcription

1 Digital Trends Software Installation Guide & User Manual for Google Chrome users Software version: 15.1 Effective date: 4 th May 2015

2 Table of contents Digital Trends Software... Error! Bookmark not defined. System requirements... 1 Downloading with Google Chrome... 2 Installation... 3 Accepting the Privacy Disclosure Agreement... 3 The Installation Wizard... 4 Activating the add-on in Google Chrome... 5 The user selection for Digital Trends Software... 6 View Digital Trends Software Version Information... 7 Uninstall Digital Trends Software (Windows XP, Vista, 7)... 8 Uninstall Digital Trends Software (Windows 8 / 8.1)... 9 Disclaimer... 10

3 Digital Trends Software The Digital Trends software is designed to explore the use of certain online services. It consists of a software programme for your Windows based computer and a browser add-on for Google Chrome. While you are using the Internet, the software registers which websites you visit and which ads can be seen on these pages. Each time you start the browser the add-on is activated automatically unless you deactivate it in your browser. Please do not deactivate Digital Trends software permanently as you will drop out of our study if no data is received. For other support questions or if you would like a new download-link for example, please contact us at gfkim@gfk.com This manual will describe the download, installation on Windows and the activation of Digital Trends software in Google Chrome. You will also find more information on how to uninstall the add-on at the end of this manual. Thank you for your participation! Your GfK Team System requirements The software is only compatible for the following operating systems: Microsoft Windows XP / Microsoft Windows Vista / Microsoft Windows 7 (including the 64-Bit version) / Microsoft Windows 8 and 8.1 (including the 64-Bit version, please note that only browsers running within the Desktop App but not within the Modern UI are supported). And one of the following web browsers is required: Microsoft Internet Explorer 7 or higher / Mozilla Firefox 3 or higher / Google Chrome 7 or higher You will need to have administration rights to your computer for the installation. Digital Trends Software 4 th May

4 Downloading with Google Chrome On the download page, click the Download button. Please be patient, as the download is specially created for you and therefore requires a few seconds to complete. The further procedure depends on the browser in use. Below are instructions for downloading with Google Chrome. Download in progress Chrome will indicate the progress of the download in a tile at the bottom of the browser window. Once the download has completed, please click on this tile to start the installation or Click on the and then choose Open from the context menu. Download complete: Start the installation Digital Trends Software 4 th May

5 Installation The installation of the Digital Trends software is fully automatic. Please note, however, that administrator rights are required. On Windows Vista, 7, 8 and 8.1 you may be asked by User Account Control for permission to start the installation. If necessary, enter your administrator password and click "Yes". On Windows XP, you may receive the message "You cannot install this software, because you do not have administrator rights" if you work with a limited user account. Please install the software onto the computer with an administrator account. Accepting the Privacy Disclosure Agreement Please read the Privacy Disclosure Agreement carefully. If you choose to accept the Privacy Disclosure and to continue, please check the box(es) below the scrolling box and click on Accept. Otherwise, click on Decline. You can also click on Show agreement text to open the agreement as a TXT file in a text editor: Digital Trends Software 4 th May

6 The Installation Wizard The installation will run automatically. Please follow the instructions given by the Installation Wizard. Please click on Next to proceed with the installation. This step can take a few minutes. Your web browser may still be open. If so, the Installation Wizard will recognize this and ask you to close your browser momentarily. Click OK and the installation will proceed automatically. The installation has now been completed. Please click on Finish to reboot your computer. Digital Trends Software 4 th May

7 Activating the add-on in Google Chrome Please note: Once you have installed the Digital Trends software on your PC, you will have to download and install the Digital Trends browser add-on for Chrome in order to enable and use of the Digital Trends software and become an eligible member of the study. The Digital Trends browser add-on for Chrome is available from the Chrome Web Store. Installing it is simple. Having completed the installation of the Digital Trends software and re-booted Windows, please reopen Chrome. A notification screen from GfK will open in a new browser tab. (Please watch out for the new tab and click on this tab to bring it to the foreground in case it doesn t do this automatically). Please read the instructions on the tab. Then click on the Install Chrome Extension at the bottom of the tab. Chrome will then display a notification box like this: Please click on Add to install the Digital Trends browser add-on for Chrome. The Digital Trends icon ( ) will then show to the right of your Chrome browser s location bar, along with a notification layer to inform you that the extension has been added to Chrome. At the same time, Chrome may display another notification from its tray icon in your Windows task-bar, next to the clock, to inform you that the Digital Trends software has been installed as a background application You can close both notifications by clicking on the X in the upper right corner of the layers. Digital Trends Software 4 th May

8 To check the activation status of the Digital Trends add-on, please choose Tools ( ) in the menu and then Tools > Extensions. At the entry Digital Trends software the check box next to Enabled should be marked. The user selection for Digital Trends Software For privacy reasons we only want to analyse the internet usage of members of the Digital Trends Programme, not other users of the computer on which the software is installed. Therefore, you have the option each time you start the browser to indicate whether you are a member of our study or someone else using the computer. If the latter, choose Guest from the user dialog and click OK. In order to switch users, you can open the user dialog at any time by clicking on the icon in the Windows task bar, next to the clock. Please note that you may have to click on first to show hidden icons. Digital Trends Software 4 th May

9 View the Digital Trends Software Version Information Via the Digital Trends programme group in the Start menu of Windows you can open a dialog with information about the add-on. Windows Vista and 7: Select All Programs and open the folder Digital Trends software. In this folder you will find the item About Digital Trends software.clicking on it opens a window with information that could assist you if you are in need of helpdesk support: Windows 8 / 8.1: Wipe from the right edge of the screen to open the Charms Bar. Click on Start to get to the Modern UI and click on the Digital Trends app-icon to open the About dialog: Digital Trends Software 4 th May

10 Uninstall Digital Trends Software (Windows XP, Vista, 7) You can uninstall the Digital Trends software at any moment. Please note that by doing this you will end your participation in our study. Please choose from the Windows Start menu, either All Programs, Digital Trends software, Remove Digital Trends software or Control Panel and then with Windows XP Software or with Windows Vista and Windows 7 Programs. The start menu entry: If you choose to uninstall the software via the Control Panel and you are using Windows XP, please click Remove. If you are using Windows Vista or Windows 7, double-click directly on the Digital Trends software or use the right mouse button and choose Uninstall : The Programs and Features control panel: Confirm the security request ( Are you sure? ) by clicking Yes. The software will then uninstall automatically. You will get the message that the software has successfully been uninstalled at the end of the process. Click "Finish": Digital Trends Software 4 th May

11 Uninstall Digital Trends Software (Windows 8 / 8.1) You can uninstall the Digital Trends software at any time. Please note that by doing this you will end your participation in our study. Wipe from the right edge of the screen to display the Charms Bar. Click on the gear symbol to get to the Setting menu. In the Settings menu, click on Control Panel. In the Control Panel, under Programs, click on Uninstall a program : In the list of installed programs, click on the Digital Trends software, then above on Uninstall : Digital Trends Software 4 th May

12 Confirm the security request ( Are you sure? ) by clicking Yes. The software will then uninstall automatically. You will get the message that the software has successfully been uninstalled at the end of the process. Click Finish. Disclaimer All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. Google and Chrome are registered trademarks of Google Inc. in the United States and other countries. Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries. Mozilla and Firefox are registered trademarks of the Mozilla Foundation in the United States and other countries. Digital Trends Software 4 th May