risk management consultancy services

Transcription

1 risk management consultancy services

2 general introduction and overview Global Risk Evaluations Limited (known in the insurance market as GREvL) provides a range of specialist risk management consultancy services to assist clients in better understanding and managing their operational and organisational security and safety risks. Combining first hand operational and management experience with an analytical model for identifying and assessing risks, GREvL is able to identify and highlight areas of exposure and then provides a range of practical solutions. GREvL always works with the clients to ensure that the risk mitigation recommendations and programmes are locally achievable and viable. Our experience and understanding of logistics operations, functional security, the protection and safeguarding of high value assets results in an advanced and detailed risk assessment process. This in turn provides for an objective measurement of the risks, creates value and an identifiable return on investment, ultimately assisting in achieving further efficiencies both operationally and fiscally. GREvL has immense experience working world wide, being as capable of working in third world countries and remote locations as in developed and developing countries. In addition to the two permanent members of GREvL, there are currently thirteen (13) surveyors contracted by GREvL world wide. GREvL surveyors are selected in part on their language ability and cultural knowledge of the areas of interest to our clients. The expansion in Australasia will increase this to more than seventeen (17) surveyors. All surveyors are contracted under strict confidentiality and service level agreements. Reports and recommendations resulting from surveys and assessments conducted by contracted consultants are critiqued and assessed by one of the two permanent members of GREvL prior to being submitted to the client. GREvL stands by their commitment to accuracy, quality and excellence. GREvL attends major international conferences and seminars, working and networking with the leaders in the industries we service. In doing so, we maintain our understanding of their challenges, constraints, developments and strategies. Our relationships with Lloyd s of London underwriters and international insurance companies assists in developing risk transfer programmes for addressing a wide range of risk profiles. Conversely, when contracted directly by the facilities or the assured, GREvL works to mitigate the identified risks through advice and training techniques, thus enabling the company and their broker to demonstrate to insurers how risks have been mitigated. This may assist companies when negotiating their insurance terms and conditions.

3 general introduction and overview 2 The risk consultancy services include but are not limited to: Risk Assessments Compliance with the respective international and national standards Physical security inspections Policy and procedures review Loss investigations Training and management development Developing and assistance in managing risk management programmes Industries and specialised disciplines: Agriculture Aviation ATM operations Cash In Transit Fine Art Transportation and Storage, Exhibitions, Galleries Global Risk Art Survey Programme (underwriter subscription only) High Value Asset Transportation and storage High Value Retail Logistics Marine and Port Risks Mining (Supply chain risk, site security, personal security) Private Clients Language capabilities include: English French German Dutch Portuguese Spanish Italian Kiswahili GREvL Headquarters is in London. In addition, the consultant offices are based in: Dubendorf, Switzerland Dornbirn, Austria Tucson, Arizona, USA Buenos Aires, Argentina Karachi, Pakistan Sydney, Australia

4 agriculture

5 agriculture Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. Agriculture is a truly global business with goods crossing the world on an ever increasing basis. Soy for cattle feed in China is now just as likely to have come from Brazil or the United States as rice for Japan to have been shipped from Thailand. The reaping and processing of the crops and temporary storage in the field locally have increased risks and threats from theft, spillage, and contamination, as well as from natural perils. Security risk assessments and management will enable producers to better safeguard their crops against pilferage and natural disasters. Global production requires efficient logistics chains to move products to distant markets without interruption, including live tracking of shipments globally (satellite tracking by land and sea). Our risk management programmes help producers and processors minimize chances of supply disruption. Cost control measures are reinforced and profitability enhanced by improvements to procedures and the recurrent attention to risk reduction. By assessing operational risk and operational weaknesses, we work with management to implement new and revised procedures appropriate of the identified exposures. The risk management process becomes a continual cycle reflecting the dynamic environment; monitoring of risk, strict compliance with procedures, frequent reporting and regular audits. Our programmes address silo management; port, barge, rail, road and transhipment facilities; third party service providers; port and customs controls; procurement practices; claims management and information systems.

6 aviation and aerospace

7 aviation and aerospace Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. Air Operator and Maintenance Audits GREvL developed comprehensive and effective survey and audit programmes, catering to airline operations and maintenance facilities. Effective risk management programmes reduce these risks, help control costs and enhance safety, security and viability. The audit programmes take into account ICAO and local Civil Aviation regulations on safety and security, quality assurance programmes and management. Aviation, Airport Safety and Security Audits / Surveys GREvL aviation security audits & surveys cover airlines, aircraft security and safety, passenger security and safety including screening and searches, baggage and cargo security screening and searches. The programmes takes into account airport safety and security in line with the current ICAO airport operator requirements, covering all aspects of the airport safety and security from the perimeter of the airport to the passenger flows and access controls to restricted areas. Auditors / surveyors are competent and familiar with the latest CCTV surveillance and electronic detection systems. Members of the team are experienced and have worked with UK MANPADS teams at high threat airports. Members of the team include professional aircraft engineering specialists and operational specialists. We pride ourselves in providing efficient and comprehensive risk mitigation recommendations and advice as a consequence of audits and surveys. We recognised that auditors / surveyors must discuss and work with the respective facilities to ensure local conditions are taken into account and that all recommendations and advice is achievable. Programmes are designed and / or audited in line with the UK s Department for Transport (DfT) Aviation Security regulations and requirements. Trainers employed for training local personnel are all accredited Train the Trainer by the UK s DfT. GREvL are available to provide assistance and consultancy on designing and implementing the respective aviation programmes, having considerable experience in working in developing countries as well as the developed countries. Quality Assurance, SMS and ERP GRP specialists provide consultancy and assistance to aviation firms, developing Quality Assurance Programmes; developing Safety Management Systems (SMS), the training of personnel and management in SMS and implementing it throughout the firm; develop Emergency Response Plans (ERPs), train personnel and management in the implementation of the programmes and the testing of ERPs once established. Who We Work With & Value Proposition Air Operators: General Aviation, Airlines and Corporate Aircraft Operations and Maintenance Security and Safety Audits Airport Operators Security and Safety Audits Civil Aviation Navigation Organisations Security and Safety Audits GRP s Corporate Aviation and Aerospace Safety and Loss Control Services

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9 cash in transit Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. Armoured Car Operations Each company has a unique history and corporate culture therefore GREvL does not adopt a simple cookie-cutter approach. Instead, we look to develop with management, and working as partners, company-specific risk management programmes that are both reasonable and practical within the operating environment and culture. We address all aspects of cash management, cash handling, transportation of precious metals, precious and semi-precious gems, ATMs and valuables couriers. Our objective is to introduce new risk reduction and risk transfer concepts that will help manage retained risks such as loss deductibles and large annual aggregate deductibles, which directly affect a company s profitability. Although oriented toward the company as a whole, our approach challenges local managers and, at the same time, adds to their understanding of risk and their vital role in implementing policies and procedures at the operating level. GREvL works with clients year round and is always available for telephone and other support. We advise on new technologies, provide research and provide marketing support to client companies. Services include but are not limited to: Risk Assessments Security Audits Physical and Electronic Security Inspections Technical Security Designs Policy and Procedures Reviews Loss Investigations Surveillances Training and Management Development

10 energy

11 energy Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. GREvL s specialists provide security and safety risk surveys and reviews on all types of energy installations, facilities and operations, including pipelines and remote storage locations as well as offshore facilities. Typical areas assessed: Risk management and mitigation, designed to reduce exposure from direct and indirect attacks of installations, depots, pipelines and off-shore facilities, this includes counter terrorist measures Risk management and mitigation, designed to reduce pilferage, sabotage and theft Political risk assessments Physical and electronic security systems and surveillance of facilities and pipelines, supply lines and logistics in general Security and safety risk consultancy and reviews for energy facilities, installations and infrastructure Emergency contingency plans for business continuity Security awareness training on identifying threats Preventative measures against security threats Employee security awareness travelling overseas

12 fine art, artefacts, museums, galleries, display, storage and transportation

13 fine art, artefacts, museums, galleries, display, storage and transportation Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. Secure display, storage and transport of art is a specialist area combining logistical expertise with high level security. Our risk assessment and survey programmes combine the required expertise in procedures with a realistic and practical approach of how best to implement controls. All projects are designed to meet the specific needs of the gallery owner, museum director, collector, and underwriters in the reduction of risk exposure. We possess an intimate understanding of the nuts and bolts of an operation, beginning when the object is packed until it is prepared for display at its ultimate destination. Our risk programmes develop improved systems for more effective internal and external control, often assisting in attaining efficiencies in the process. GREvL s extensive programmes address all procedural and physical elements of operations. Risk assessment programmes for museums, galleries, secure art storage locations and exhibition sites include recruitment procedures for temporary staffing, training and supervisory controls. There is no substitute for testing how policies and procedures are being implemented locally. Onsite inspections and face-to-face interviews are a major feature of these programmes, together with working with management in establishing the most effective and manageable local risk mitigation and management measures and procedures.

14 Global Risk Art Survey Programme GRASP

15 Global Risk Art Survey Programme GRASP GRASP is a sophisticated web-based risk assessment and management tool allowing clients to track risk assessment survey programmes, manage mitigating actions, conduct trend analysis and run management reports across their risk profile. GRASP was established following the fire of a major fine art storage facility in London in It has subsequently been developed and refined; now being a risk management tool for underwriters worldwide and in Lloyd s of London Underwriters. Whilst AXA Art leads the programme in the insurance market, there are currently 21 individual subscribing underwriters to the programme. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. GRASP standards are the basis for the new CEN (European Standards) approval and standards number, which is in the final stages of formalisation. The programme covers the following areas: Human Resources and Training Examination of written policies or procedures regarding pre-employment screening criteria Review of any checklists used to ensure completeness of pre-employment screening Documentation of employee training Facility Administration Company identification badge (if issued) policies and procedures Review of any access registers and procedures for restricted access spaces, high-security storage areas or vaults (if present) Key and Combination Controls Key inventory control system Policy for and completeness of periodic key inventories Vault or safe combination management (valuable storage only) Key controls and authorisations Building Design and Construction Inspecting the building in terms of its fire rating/fire separation Establishing the ratings for any vaults or safes used for high-value storage Assessment of specialized building spaces (laboratories, conservation studios, etc.) Building Inspection and Maintenance Review of maintenance procedures and documentation for HVAC and water/sewage systems Review of the pest control programme Review of the electrical system safety and reliability and backup power capability for critical systems

16 GRASP 2 Electronic Security Review of the premise intrusion alarm system and any other alarms systems present Review of maintenance and testing procedures and documentation for the premise intrusion alarm system and any other alarms systems present Examination of alarm code administration policies Evaluation of alarm monitoring activities Review of CCTV systems installation and coverage Examination of Access control system administration Fire Suppression and Equipment Review of the premise fire detection system Review of maintenance and testing procedures and documentation for fire detection system Review of the premise fire suppression system(s) Review of the maintenance and testing procedures and documentation for fire suppression system(s) Environmental Alarm Systems and Monitoring Review of maintenance and calibration procedures and documentation for environmental alarm system (if present) Review of environmental alarm system monitoring policies (if applicable) Examination of data records for environmental monitoring activities Inventory Control Review of inventory control policies, systems and applications Examination of handling policies and procedures Review of systems used to prevent theft, vandalism and direct attack Facilities who agree to undergo the survey process and join the programme ensure they remain more visible to insurers. This is of benefit when collectors and borrowers require insurance on collections which are travelling and being exhibited. Underwriters are able to identify those facilities who have been assessed under the programme and who may have subsequently been certified under the Art Protect scheme. If you are registered subscriber to the Global Risk Assessment Platform please follow this link:

17 high value assets and branded goods

18 high value assets and branded goods Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. Traditional thinking relies on a combination of physical security and insurance cover to provide peace of mind for clients. Forward thinking companies have realised that whilst these primary elements of the service are important, it is in other areas that they may be truly successful and drive greater profitability, including enhanced levels of service to clients. These companies subscribe to the concept of internal risk management whereby they set out to manage, mitigate and transfer risks before relying on insurance cover. The result is reduced losses, higher customer satisfaction and lower insurance costs. GREvL works with all elements of the supply chain to introduce advanced risk transfer and mitigation techniques to supervisors and managers. Categorising and Identifying Risks Measuring Risks Risk Mitigation and Risk Transfer Strategies Execution of Strategies Controlling and Measuring Reduction of Risks Our experience working for Lloyd s of London Underwriters and international insurance companies in assessing risks and developing ways to reduce exposure has given us an unrivalled perspective. Coupled with this is GREvL s collective management experience of the industry with some of the largest and most respected companies in the business. GREvL has experience in conducting risk surveys and audits on international jewellery exhibitions such as those in Hong Kong and Las Vegas.

19 logistics

20 logistics Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. GREvL s experience and understanding of logistics operations and functional security together with a risk assessment process devoted to objective measurement creates value and an identifiable return on investment. Our specialist experience and understanding of the various risks enables us to provide creative solutions for a variety of risks associated with high-tech/high-value products in the global supply chain. In addition, we have experience working within the Asian dragon economies and translating operational experience into realistic and obtainable standards for transport and distribution services. Experiences in South America and Africa have enabled a number of firms to better manage their risks, obtain better efficiencies and ultimately increase profitability over the long term. GREvL s relationships with Lloyd s of London Underwriters and international insurance companies assists in developing risk transfer and mitigation programmes for addressing a wide range of logistics risk profiles. Services include but are not limited to: Risk Assessments Compliance with international and local standards Physical Security Inspections Policy and Procedures Review Loss Investigations Training and Management Development

21 marine and port

22 marine and port Global Risk Evaluations provides specialist marine safety and security risk management services, ranging from port assessments to offshore energy inspections, audits and project work. Services to commercial shipping include general or bespoke crew training, safety and security audits of vessels, ports and management offices. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. With the increasing prevalence of piracy and terrorism, a thorough and professional maritime risk management programme is essential for the preservation of personnel and assets. Our marine department has extensive experience of maritime risk assessment, in addition to a diverse and full understanding of the maritime industry as a whole. Our staff have conducted a wide range of piracy-related projects, which include the recovery of released but disabled vessels from pirate anchorages, sourcing, supply, and vetting of private marine security companies (PMSCs), voyage planning, monitoring and execution and the sourcing of appropriate insurance cover. Previous projects undertaken by our surveyors include: Offshore operations consultancy in Brazil, Asia and Siberia Passenger ship crowd management training in China Oil spill contingency planning for the RFA and Royal Navy MCA formal safety assessment ISM training courses lead auditor individuals or entire crews The provision of Designated Persons under the ISM code Audit and review of container repair depots Flag state vessel surveys Review of vessel/fleet communications systems, including cost analysis Independent annual appraisal of Masters and senior officers at sea On-board training for newly-appointed Masters Our capacity for on-site and shore-based risk assessment projects includes, but is not limited to, offshore oil installation inspections, power plants, ports and marinas, pipelay and crane barges, offshore FPSO audits, shipyard and loading terminal inspections, and ship construction and offshore fabrication yards. Services offered: On site and shore-based risk assessment projects Management, charter and brokerage of large yachts Crew training at sea and ashore Port and Ship security and safety risk assessment, inspection and approval Management of fleet auditing functions Fleet-wide risk audits Accident investigation Emergency response training at sea and ashore

23 mining

24 mining Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. The need to manage risk, and to be seen to be managing risk, has become a dominant theme across all businesses. The Mining industry has never been risk averse and that is unlikely to change. However, the unusual situation is that risks posed by the industry, such as environmental damage, are the same as those affecting the industry and its viability. Hence, broadly speaking, the approach to risk management is changing, and the necessity to manage risk is being incorporated at all levels. The areas of sustainability and resource nationalisation have not often been seen as significant risks to manage in the past but are increasingly being discussed as problems occurring now and as a risk for the future. The efforts of the major players to change a widely held view that, by its nature, mining is not sustainable have suffered from the impact of events across the world. Mining, in almost any form, is generally thought to be detrimental to the environment and exploitative of sovereign assets. The resource nationalisation risks include security implications both politically and locally. Political threats often include foreign mines being used as pawns and therefore having high risks of operational interference from politicians and governments. Local threats include land squatters and villagers demanding compensation for both land and alleged pollution of the land around the mine site or illegal on-site mining activities of local population. These situations can often deteriorate into attacks and thefts and mining companies are therefore often urged to develop security risk management programmes to address these risks. Security risk management programmes also typically include the identification and management of risks affecting the mine site in general production and transportation of product; safeguarding staff villages or compounds; etc. Experience during the past few years has shown an increase in the number of attacks and hostage scenarios in the village compounds. In the vast majority of occasions, the taking of hostages has led to management

25 mining 2 relenting and providing access to the product storage areas and the subsequent loss of product. Both buyers and sellers of insurance have become more aware that what may have been a relatively straightforward property damage and business interruption claim in the past, may now have a far more complex characteristic and the risk engineering programme must, to a large extent, manage this including a security risk management programme to assist in ensuring adequate contingency plans are established according to the local security risks and threats. Linked to these plans is adequate training of key personnel in order that contingency plans may be activated as required without undue delays. Mining risk management is increasingly having to deal with current issues rooted long in the past, such as acid mine drainage/seepage, whilst also having to make provisions for the future. The requirements of environmental management programmes and mine closure legislation, are subject to change. Such changes are increasingly determining the type of operation and processes available to the mining company. An example of this would be the inability of a new mine to obtain a permit to build a cyanidation plant. This forces the mine to keep an old but permitted plant open to process the new mine s ore some 200km away. Consequently, new risks materialise in terms of property damage, machinery breakdown and business interruption, with transportation becoming a key issue in this example. Those plants that do obtain permits to use the cyandisation process need to include the security risks associated with such process and incorporate the risks into the security risk management programme. It is not unusual for mines to suffer interference from local villager incursions into the tailings dams and areas around the dams. Medical complications then experienced by the villagers leads to claims for compensation from the villagers concerned, often resulting in political interference of the mine operations. The importance of addressing strict physical and electronic access controls to restricted processing and storage areas in the security risk management programme enables the mine to maintain accurate inventories of raw materials, explosives, product and the transportation of the same. The programme also provides for appropriate screening processes of staff entering and leaving product processing areas, providing further efficiencies in reducing losses through pilferage and/or wastage. Both buyers and sellers of insurance have become more aware of the threats posed by flooding, and have taken appropriate steps where possible. The risks presented by fire however, have (broadly speaking), decreased in line with the amount of timber used in underground mining and the fire loads both underground and on surface have been reduced.

26 mining 3 Equipment and supplies transported to remote locations often incur losses from wastage and pilferage en-route to the mine sites. The security risk management programme identifies the respective risks of the local conditions and logistics routes and provides adequate security risk management controls to improve efficiencies of the logistic supply routes and chains. An often overlooked area of risk is the safe and secure storage of explosives combined with accurate and regular inventory checks. An increasing trend has been noted of mines inadequately protecting their explosives magazine areas, subsequently experiencing losses of explosives. Attacks on facilities often involve stolen explosives from facilities own magazines. The fluctuating commodity prices are having visible effects on operations. The balance between having adequate back-up, redundancy, and capital spares, whilst maximizing output and return on capital employed is an art at the best of times, particularly now. With pure cost control no longer being the single focus of operational management, the wisdom of a strategy to protect the current (once again profitable) assets from risk can be seen. The security risk management programme takes into account threats from natural and allied perils, identifying the specific risks and then developing the appropriate risk management processes and procedures to manage the risks. Natural disasters and phenomena have affected and interrupted mine operations in various remote areas, leading to delays in delivery of product and therefore delaying revenue and cash flow. The development of security and engineering risk management programmes has become increasingly useful for mines in not only managing and reducing direct risks but also in obtaining further improved efficiencies in production and deliveries. In all parts of the world, regardless of culture or language and from exploration sites to fully developed mines, our risk management process remains the same; continual monitoring of identified risks, adherence to clear management controls and systems, frequent reporting, and thorough audit procedures. We examine all parts of the operation including logistics, personnel movements, contingency plans and risk assumptions.

27 political and terrorism

28 political & terrorism Global Risk Evaluations provides a range of specialist risk management services to assist clients in better understanding and managing their operational risks. Combining first hand operational and management experience, together with an analytical model for identifying and assessing risks, GREvL highlights areas of exposure and then provides a range of practical solutions, working with the client in identifying the most relevant risk mitigation measures and in developing risk management programmes and training. The Value Proposition To work with the client to create or enhance all or part of your company s Safety Management Systems (SMS). To undertake projects on client s behalf, ranging from topic-specific reviews, interviews, inspections and audits to full-scale desk top exercises. To provide the offer of a free initial telephone consultation on any related issues. To be available to provide on-site support in the event of a loss. To operate independently, so there is no obligation to share your company-sensitive information with your broker or insurers. GREvL s specialists have immense experience in providing political and terrorist threat assessments, and subsequently providing tailored or threat-specific risk management programmes. Areas covered include: Terrorism Sabotage Strikes, riots & civil commotion / unrest Mutiny Insurrection Rebellion Coup d états War / civil war Pre-Kidnap and Ransom Provide internationally accredited kidnap negotiation GREvL s clients include corporations with a national identity and corporations with a multinational presence in countries where they are a high profile target due to the nature of their business, such as: Stock exchanges Depository Commissions Central banks National and public infrastructure: including tourism, rail, buses, ferries & airlines International companies (extractive or manufacturing) operating in remote areas and / or in high-risk countries NGOs and Aid Agencies Private individuals of high wealth as well

29 political & terrorism 2 Clients have benefited from our specialist services by identifying the respective risks, establishing appropriate risk management programmes and procedures, reducing operational losses and providing evidence to the respective insurers of the firm s seriousness in managing risks in such high risk areas. Typical areas assessed: Risk management and mitigation, designed to reduce exposure from direct and indirect attacks Political risk Physical and electronic security systems and surveillance Monitoring of intelligence to maintain up to date knowledge of political and terrorist threats for management policy and decision making Risk mitigation / transfer: property damage and business interruption Emergency contingency plans for business continuity Emergency contingency plans for country evacuations of expatriate staff Security awareness training on identifying threats Preventative measures against security threats Employee security awareness travelling overseas & relative to their job functions Counter terrorist measures proportional to the threat and client operations

30 who s who in GREvL

31 who s who in global risk Argentina

32 who s who in global risk Argentina, South America GREvL has a strong presence in Latin America operating through their independent retained partner based in Buenos Aires. Alfredo Peuchot President Global Risk (Argentina) Global Risk Partners Buenos Aires, Argentina Security & Special Projects Manager for Prosegur (Argentina) Established and ran Global Risk S.A. since 2003, providing risk management consultancy services on behalf of GREvL throughout South America Juan Carlos Servidio Operations Manager Global Risk (Argentina) Global Risk Partners Buenos Aires, Argentina Operations Manager for Prosegur (Argentina) Worked in electronics and communications since 1965 Provided risk management consultancy services for AMSEC Provided risk management services for GREvL from 2003 Is fluent in Spanish and Portuguese.

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