<Insert Picture Here> Business Intelligence ako súčasť podnikových procesov a aplikácii
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1 <Insert Picture Here> Business Intelligence ako súčasť podnikových procesov a aplikácii Gabriela Hečková Technology Sales Consultant
2 BI a SOA sú top priority IT riaditeľov CIO Insight, január 2007 Source: CIO Insight, The Future of I.T.: What's on Tap for 2007 and Beyond, January 16, 2007
3 Čo očakáva management od IT... Podpora pre rast a zmeny Poskytnutie busines informácií Zaistenie zhody a minimalizácia risku
4 A to je veľká výzva... Ako.? 80% údržba 20% nové projekty Výdavky na IT automatizovať procesy naprieč aplikáciami? podporovať viacero aplikácií? podporovať rôzne technológie? jednoducho modifikovať takéto procesy? sprístupniť dôležité informácie širokému spektru informácií?
5 CEO a VP vidia nádej v SOA Vysoko pozitívna odozva CEO/VP ohľadom integrácie 83% hlasovalo za important alebo critical June 28 / 05 Source Yankee Group Interoperability Survey June 2005
6 Trend v BI smerom ku SOA: Pervasive BI Vývoj technológie a funkcionality na dosiahnutie Pervasive BI Query, Dashboards & Reporting In-Process Analytics Office-izing BI Visual User Develop Tools Useraccessible predictive models GIS Guided Analysis Google-izing BI User s Perspective CPM BAM SOAenabled BI Enterprise metadata capabilities Text mining Collaboration & workflow Infrastructure & Process Perspective
7 Podnikové dáta Transakčné data Master dáta Analytické dáta Master dáta DWH Stream Batch
8 Podnikové služby Transakčné služby Master Data služby Business Intelligence služby Master Data DWH Stream Batch
9 Synergia Master Data a DW prostredia Single view of customer Operationalise Analytics Master Data Data Warehouse
10 Pervasive Business Intelligence STEPS: Build Process- Enable Extend Leverage Build: MD riadi identitu zákazníka Mortgage Application MD DW Services Bus Existing Customer LOAN FLOW BPEL PROCESS Get Customer Wealthy No receive Customer exists? Application Segment? Approve? Get Profile New Customer Create Customer Average Get Credit Score Verify Employment Yes Services Bus Employer DW obsahuje znalosti o zákazníkovi Publikovanie MD, DW ako web servisov+implementácia Service Bus Process-Enable Implementácia best practices týkajúca sa data quality Extend Obohatenie info o zákazníkovi z externých zdrojov, využitie atribútov o zákazníkovi na predpovede správania, príp. segmentáciu Leverage Využitie záznamov z MD v každej transakcii Využitie DWH na získanie znalostí o zákaznikovi v každej transakcii Zavedenie kompozitných aplikácií pre flexibilitu Partner Refer to Partner Notify Customer Notification Service Monitorovanie, analýza, získanie znalostí
11 Platforma pre Business Procesy Integrácia a orchestrácia Sales Marketing Contracts Customer Service Customer Relationship Management Enterprise Resource Planning Logistics Inventory Supply chain planning Procurement Manufacturing Recruitment Payroll Time & Labour Benefits Human Resources Finance Accounts Payable Accounts Recievable Asset Management Treasury services
12 Platforma pre Business Procesy Integrácia a orchestrácia Sales Marketing Contracts Customer Service Close Deal Customer Relationship Management Enterprise Resource Planning Deliver Goods Logistics Inventory Supply chain planning Procurement Manufacturing Rewards Handle Invoice Recruitment Payroll Time & Labour Benefits Human Resources Finance Accounts Payable Accounts Recievable Asset Management Treasury services
13 Servisne orientované BI Prepojenie BI a SOA Získanie informácií o procesoch Monitorovanie a vyhodnocovanie business procesov BPEL, ESB Oracle BI & BAM Akcie riadené znalosťami Štart business procesu priamo z panelu Oracle BI BPEL, ESB Procesy riadené znalosťami BI služby poskytujúce znalosti BPEL, ESB Oracle BI
14 Oracle BI Suite Enterprise Edition Jednotná infraštruktúra pre Business Intelligence Interactive Dashboards Reporting & Publishing Ad-hoc Analysis Proactive Detection and Alerts Disconnected Analytics MS Office Plug-in Web Services Enterprise Business Model and Abstraction Layer Oracle BI Server Intelligent Caching Services Multidimensional Calculation and Integration Engine Intelligent Request Generation and Optimized Data Access Services OLTP & ODS Systems Data Warehouse Data Mart SAP, Oracle PeopleSoft, Siebel, Custom Apps Files Excel XML Business Process
15 Procesy riadené znalosťami Business Intelligence ako služba Business Processes Generovanie a zasielanie zostáv priamo z business procesu Generate & Deliver Reports/Alerts Evaluate KPIs Vyhodnotenie KPI, business metrík a podmeinok v rámci business procesu Prístup k business dátam prostredníctvom jednotného podnikového modelu Oracle BI EE PLUS Comprehensive Web Services Presentation Layer Semantic Object Layer Physical Layer Enterprise Information Model Heterogeneous Data Sources
16 Business Agility a Business Insight Synergia agility a znalostí Business Agility Automatizácia business procesov Business Intelligence Business Insight
17 Agilita, znalosti a návrh riešenia Otázky na zamyslenie Aké business znalosti sú potrebné na vytvorenie agilného procesu? Ktoré metriky a KPIs ovplyvňujú business procesy? Ku akým akciám by mali viesť získané znalosti? Agility Insight Action Je BI súčasťou SOA architektúry? Je SOA súčasťou BI stratégie?
18 <Insert Picture Here> Insight Driven Business Processes Business intelligence (BI) is moving into the context of the business process, not just to make users information experience more effective, but also to allow for business process optimization.
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