1 ANZ Smart Choice Super PRODUCT DISCLOSURE STATEMENT EMPLOYERS AND THEIR EMPLOYEES 25 MAY 2015
2 Contents 1. About ANZ Smart Choice Super 3 2. How super works 3 3. Benefits of investing with ANZ Smart Choice Super 4 4. Risks of super 5 5. How we invest your money 5 6. Fees and costs 8 7. How super is taxed Insurance in your super How to open an account 14 Issuer details OnePath Custodians Pty Limited (ABN , AFSL , RSE L ) Unique Superannuation Identifier (USI): ANZ Smart Choice Super MMF2076AU MySuper Product Unique Identifier: ANZ Smart Choice Super Contact details If you have any questions or would like more information please contact Customer Services: Phone weekdays between 8.30am and 6.30pm (AEST) This Product Disclosure Statement (PDS) is a summary of significant information about investing in ANZ Smart Choice Super. It contains a number of references to important information contained in the following guides, each of which forms part of this PDS: ANZ Smart Choice Super Additional Information Guide (Incorporated Material) ANZ Smart Choice Super Insurance Guide(s) The Additional Information Guide (AIG) (Referenced Material) contains further information that does not form part of this PDS. You should consider all this information before making a decision about ANZ Smart Choice Super. You can access a copy of the PDS and any matter in writing that is applied, adopted or incorporated by this PDS from our website at anz.com/smartchoicesuper. Alternatively, you can request a copy of this information free of charge by contacting Customer Services. This PDS has been prepared in accordance with the shorter PDS regime and ASIC Class Order [CO 14/1252] applies to it. The information provided in this PDS is general information only and does not take into account your personal financial situation or needs. You should obtain financial advice tailored to your personal circumstances. Changes may be made to the PDS from time to time. Changes that are not materially adverse will be made available at anz.com/smartchoicesuper. You can obtain a paper copy of any changes free of charge by contacting Customer Services.
3 1. About ANZ Smart Choice Super ANZ Smart Choice Super for Employers and their Employees is part of a group of ANZ Smart Choice products designed to suit you for your retirement savings needs at different stages in life including: ANZ Smart Choice Super for individuals (not part of an employer super plan); ANZ Smart Choice Transition to Retirement for when you re nearing retirement; and ANZ Smart Choice Pension for when you ve retired. ANZ Smart Choice Super MySuper option ANZ Smart Choice Super for Employers and their Employees includes a MySuper investment option known as lifestage investments. When you join ANZ Smart Choice Super, your money is invested in the lifestage investment option corresponding to the decade in which you were born. Lifestage options invest in a mixture of growth and defensive assets, moving to fewer growth and more defensive assets as you approach retirement. You do not have to remain invested in the lifestage option. You can take a more active role in your investment decisions by selecting from a wide range of multi-asset and single asset classes across a wide range of managers, known as Choose your own investment options. ANZ Smart Choice Super is part of the OnePath MasterFund (the Fund) (ABN ). The Trustee of the Fund is OnePath Custodians Pty Limited (OnePath Custodians) (ABN ), (AFSL ), a wholly owned subsidiary of Australia and New Zealand Banking Group Limited (ANZ). OnePath Custodians is not an authorised deposit taking institution under the Banking Act 1959 (Cth). Except as described in the PDS or AIG, this product is not a deposit or other liability of ANZ or its related group of companies and none of them stands behind or guarantees the issuer or the capital or performance of the product. When you invest in ANZ Smart Choice Super, you become a member of the Fund. The Trustee invests all contributions under master life policy terms issued by OnePath Life Limited (OnePath Life) (ABN ) which then invests in selected investment funds. The master life policy terms are governed by the Life Insurance Act You can find the following information online: Information relating to dashboards for investment options can be found at anz.com/smartchoicesuper The Trustee and executive remuneration disclosure for the Fund and any other documents which must be disclosed in accordance with the superannuation industry regulations. This information is available at anz.com/personal/investingsuper/trustee-fund-information 2. How super works What is super? Super is a tax effective long-term savings and investment arrangement that enables you to save money for your retirement. Contributing to super There are different types of super contributions. While you are working, your employer, in most cases, is required to make contributions into your super account (known as compulsory super or Super Guarantee). Most people have the right to choose the super fund to which contributions, including employer contributions, are made. You or your spouse can also make voluntary contributions to your super account (subject to eligibility), either before tax through a salary sacrifice arrangement, or from your after-tax income. If you do make a voluntary contribution, and your income is below a certain level, you may qualify for a Government co-contribution. The Federal Government provides tax concessions and incentives for you to contribute towards your super. However, there are limitations on contributions to super. 2 3
4 Withdrawals from super When you reach age 65, or your preservation age (55 60 depending on your year of birth) and have retired, you can access your super savings as a lump sum or as a regular income stream through a pension account. If you have reached preservation age but have not retired, you can still receive a regular income stream from your super savings by commencing a transition to retirement pension. There may be other circumstances when you can access your super. FIND OUT MORE You should read the important information about How super works before making a decision. Go to the section How super works in the AIG by visiting anz.com/smartchoicesuper and clicking on the Downloads link. The material relating to How super works may have changed between the time when you read this PDS and when you acquire the product. 3. Benefits of investing with ANZ Smart Choice Super ANZ Smart Choice Super is an easy and cost-effective way to make the most of your super. Take as much or as little control as you like with smart investments and insurance, and with leading online visibility, you ll never lose track of your super again. Online anytime^. Instead of rummaging through that drawer to find your statements, ANZ Smart Choice Super gives you three ways to keep your superannuation close at home and on the go. On your desktop with ANZ Internet Banking on most smartphones with ANZ gomoney and on your ipad or iphone with Grow by ANZ. One account for life. Take your ANZ Smart Choice Super account from job to job and avoid paying multiple fees. Then when ready, you can easily prepare for retirement with either a Transition to Retirement account, or a Pension account. Bring all your money into the one fund. Round up all your super easily online via ANZ Internet Banking or on your ipad or iphone with Grow by ANZ. No more paper-forms and no more multiple sets of fees. Competitive fees and no hidden charges ANZ Smart Choice Super s fees are competitively priced and simple to understand. Our lifestage investment options have one of the lowest independently ranked MySuper fees in the market.* With smart investments and insurance, the choice is yours Smart investments: Designed to suit no matter where you are in life, your lifestage option selects a mix of investments based on your age and adjusts them as you get older. Your super is automatically preparing you for retirement now that s smart. Alternatively, you can take a more active role in your investment decisions. Choose from our range of carefully selected options designed to provide different levels of risk and potential returns. Smart insurance: Enjoy peace of mind knowing that should the unexpected happen, your family is protected. Under ANZ Smart Choice Super your employer and you have a range of insurance options to choose from. Lifestage cover provides automatic Death and Total and Permanent Disability (TPD) cover based on your age, with cover increasing for when you re likely to have greater commitments and lowering when you re less likely to. Alternatively, your employer may have negotiated different insurance arrangements (Tailored cover) with the Trustee, which will provide you with different insurance cover. As a member, regardless of which cover you have, you can apply for your own level of Death and TPD cover or apply for Income Protection cover which we call Choose your own cover. Any applications for Choose your own cover will be assessed by the insurer for approval.
5 ^ Temporary service disruptions may occur. Grow by ANZ is provided by and is a trademark of ANZ. Apple, the Apple logo, iphone and ipad are trademarks of Apple Inc., registered in the U.S. and other countries. * Research conducted by SuperRatings Pty Ltd, holder of Australian Financial Services Licence No Analysis current as at December 2014, and limited to the member, administration and investment management fees of 86 retail, industry, corporate and government MySuper funds. Refer to the AIG for further information. For a copy of the SuperRatings research and the latest information, call or go to anz.com/superfeesgraph Death and TPD cover is automatic unless you opt out. Cover is subject to eligibility. Applications for additional cover will be assessed by the insurer for approval. FIND OUT MORE You should read the important information about the Benefits of investing with ANZ Smart Choice Super before making a decision. Go to the section Benefits of investing with ANZ Smart Choice Super in the AIG by visiting anz.com/smartchoicesuper and clicking on the Downloads link. The material relating to Benefits of investing with ANZ Smart Choice Super may have changed between the time when you read this PDS and when you acquire the product. 4. Risks of super All investments carry risk. Different investment strategies may carry different levels of risk, depending on the assets that make up the investment. For instance, assets with the highest potential long-term returns may also carry the highest level of short-term risk. You should consider the level of risk involved with a particular investment and whether the potential returns justify those risks before investing. When considering the risk of your investments, it is important to keep in mind: The value of investments can rise and fall The returns you receive from your investment will vary, and future returns may be different to past returns Returns are not guaranteed and you may lose some of your money Your future super savings (including contributions and returns) may be insufficient to meet your retirement needs adequately if your investment returns are low Your investment may be affected by changes in legislation, particularly in relation to taxation and super. All super and pension products are generally subject to some or all of these risks. The right balance of risk and potential investment return for you will depend on factors including your age, investment timeframe, risk tolerance and what other investments you may hold. FIND OUT MORE You should read the important information about the Risks of super before making a decision. Go to the section Risks of super in the AIG by visiting anz.com/ smartchoicesuper and clicking on the Downloads link. The material relating to Risks of super may have changed between the time when you read this PDS and when you acquire the product. 5. How we invest your money Leave your investment decisions to us, with a lifestage investment option, or create your own investment mix. The choice is yours. If you do not make a choice your money will be invested in the MySuper lifestage investment option, based on your age. Lifestage investment options Unlike many other super funds, we don t believe that one investment option suits everyone. While others offer balanced investment options irrespective of your stage in life, ANZ Smart Choice Super prefers a much smarter approach. 4 5
6 When you re young, it could be years before you start even thinking about retirement. So why not use this time to your advantage? Early on, your lifestage investment option invests mainly in growth assets such as shares. These are designed to provide potential higher returns on average over a longer term, with plenty of time to ride out dips in the markets. As you approach retirement, we automatically adjust the mix with a higher allocation to less volatile investments, like cash and fixed interest bonds. This is the time when you may have the most to lose, so it makes sense to protect it. Being invested in a lifestage investment option means we do the work for you, so you can relax more easily, knowing your money is working for you until the day you retire, and beyond. You can also hold a portion of your money in Cash. Lifestage investment options Your money will be invested in the option corresponding to the decade in which you were born. 1940s 1950s 1960s 1970s 1980s 1990s Investment description The lifestage investment options are designed for investors who would like us to automatically adjust the allocation between growth and defensive asset classes to become more conservative over time. Asset allocation The asset ranges are broad to cater for automatic adjustment over time. Asset class Range (%) * 1940s 1950s 1960s 1970s 1980s 1990s Cash Australian fixed interest Global fixed interest Global property securities Australian shares International shares Minimum time horizon 1940s 1950s 1960s 1970s 1980s 1990s 3 years 4 years 4 years 5 years 5 years 5 years Risk Profile 1940s 1950s 1960s 1970s 1980s 1990s Current risk profile Low to Medium High High High High medium The risk profile for each option reduces over time ending at Low to medium for more information on Standard Risk Measures, refer to the website at anz.com/smartchoicesuper Investment return objective The lifestage investment options aim to generate retirement capital through returns (after fees, charges and taxes) that on average exceed inflation by at least the nominated percentage shown below, and to preserve capital. The emphasis changes from capital growth to capital preservation as you get older.
7 Lifestage investment 1940s 1950s 1960s 1970s 1980s 1990s options Nominated percentage 1.50% 2.00% 3.00% 3.50% 4.00% 4.00% return above inflation^ Investment strategy The lifestage investment options will provide exposure to a mix of growth and defensive asset classes. The allocation to these classes will automatically adjust, becoming more conservative over time. Additionally, an active asset allocation process is used to increase or decrease your exposure to relevant asset classes within permitted ranges. This process is designed to optimise your investment performance by adjusting allocations to markets/ asset classes we believe will perform strongly or poorly in the future. Commencement date 5 December 2011 * The ranges provide for the ability to adjust the allocations to become more conservative over time. Fixed interest exposure may include exposure to government, corporate, inflation protected and/or other securities. International shares may include exposure to emerging markets, low volatility and/or global small cap securities. ^ Please note that this percentage will vary over time as the investment option becomes more conservative. 6 7 Choose your own investment options Alternatively, you can take a more active role in your investment decisions. Choose from our range of carefully selected investment options designed to suit different levels of risk and potential returns. If you choose your own investment mix, you will no longer be a MySuper Default member, but will remain in ANZ Smart Choice Super as a Choice (of investment) member. ANZ Smart Choice Super offers you access to a wide range of investment options, asset managers and asset classes. There are over 40 carefully selected Choose your own investment options that you can select to invest in. A description of each investment option available is contained in the AIG. Managing your investments You can easily track, compare and change your investments at any time with ANZ Internet Banking or by calling Customer Services. A more detailed description of each investment option is contained in the AIG. Please make sure you read this before you make any investment decision. We regularly undertake a review of the investment options available through ANZ Smart Choice Super. We may change, add, close or terminate an investment option at any time. Any material change will be communicated to you. When selecting your investment option(s) you should consider the likely investment return for the option, the level of risk associated with the option and whether or not the option matches your investment timeframe. FIND OUT MORE You should read the important information about how we invest your money before making a decision. Go to the section How we invest your money in the AIG by visiting anz.com/smartchoicesuper and clicking on the Downloads link. The material relating to How we invest your money may have changed between the time when you read this PDS and when you acquire the product.
8 6. Fees and costs DID YOU KNOW? Small differences in both investment performance and fees and costs can have a substantial impact on your long-term returns. For example, total annual fees and costs of 2% of your account balance rather than 1% could reduce your final return by up to 20% over a 30 year period (for example, reduce it from $100,000 to $80,000). You or your employer should consider whether features such as superior investment performance or the provision of better member services justify higher fees and costs. Your employer may be able to negotiate to pay lower contribution fees and management fees where applicable. Ask the fund or your financial adviser.* * We are required by law to include this wording, which mentions that members may be able to negotiate lower fees and costs. No contribution fees are included in the fees of this product and the fees are not subject to negotiation. FIND OUT MORE If you would like to find out more, or see the impact of the fees based on your own circumstances, the Australian Securities and Investments Commission (ASIC) website ( has a superannuation fee calculator to help you check out different fee options. Main fees and costs This section shows fees and other costs that you may be charged. These fees and other costs may be deducted from your money, from the returns on your investment or from the assets of the superannuation entity as a whole. Other fees, such as activity fees, advice fees for personal advice and insurance fees, may also be charged, but these will depend on the nature of the activity, advice or insurance chosen by you. Taxes, insurance fees and other costs relating to insurance are set out in another part of this document. Where a tax deduction is available under the applicable laws in respect of the Investment fee, Administration fee and Exit fee, the benefit of that deduction will be passed on to you. Unless stated otherwise, the fees and costs disclosed in this PDS that are charged to your account are stated net of Goods and Services Tax (GST), which means inclusive of any applicable GST less any reduced input tax credit available to the Fund. Any Advice fees deducted from your account are not stated on a net of GST basis and are disclosed inclusive of any applicable GST. We receive payments (of between 0.30% and 0.50% p.a.) from ANZ on amounts held with ANZ. These payments are not an additional charge to you. You should read all the information about fees and other costs because it is important to understand their impact on your investment. ANZ Smart Choice Super Type of fee* Amount How and when paid Investment fee MySuper lifestage investment options Deducted from assets of each 0.50% p.a. of the balance for all investment options. investment option and is included in the unit price. Choose your own investment options 0.50% to 2.20% p.a. depending on the investment (except for ANZ Smart Choice Cash, which is 0.00%).
9 ANZ Smart Choice Super Type of fee* Amount How and when paid Administration fee Buy/sell spread $50 p.a. ($0.96 per week) Usually deducted in advance at the beginning of each month. Up to a maximum of 0.40% of the balance for both the buy and the sell spread. A buy/sell spread may be included in the unit price when purchasing or selling units in an investment option. Switching fee Nil Not applicable Exit fee $50 Deducted from your account on account closure. This fee is waived when moving between different ANZ Smart Choice account types e.g. Super to Pension. Advice fees Nil Not applicable Relating to all members investing in a particular MySuper product or investment option Other fees and Nil Not applicable costs Indirect cost ratio MySuper Lifestage investment options Nil Choose your own investment options Additional costs of alternative assets estimated to be 0.00% to 0.25% p.a. based on the highest benchmark allocation to alternative assets applicable to certain OnePath and OptiMix diversified investment funds. Not applicable Indirect costs are included in the daily unit prices and are not deducted directly from your account. The actual ratio is based on actual costs incurred and may vary from year to year. 8 9 The fees set out in this table, other than administration and investment fees, which for some employer plans can be negotiated by your employer, are not negotiable. * Refer to the Additional Explanation of Fees and Costs section of the AIG for details of other fees and costs which apply including insurance fees. Performance fees apply. Please refer to the Performance fee section under Fees and costs in the AIG. There is no administration fee on zero balance accounts. Indirect costs apply to the portion of the investment fund s assets that are invested in alternative assets. The indirect costs are based on estimates and are therefore subject to change. For information about which investment funds this applies to, please refer to the AIG.
10 Example of annual fees and costs for a MySuper product (lifestage investment option) This table gives an example of how the fees and costs of the MySuper product (lifestage investment option) can affect your superannuation investment over a one-year period. You should use this table to compare this superannuation product with other superannuation products. MySuper lifestage option fees Balance of $50,000 Investment fees 0.50% p.a. For every $50,000 you have in the MySuper product you will be charged $250 each year PLUS Administration fees PLUS Indirect costs for the MySuper product $50 p.a. ($0.96 per week) And, you will be charged $50 in administration fees regardless of your balance $0 And, indirect costs of $0 each year will be deducted from your investment EQUALS Cost of fund $300 If your balance was $50,000, then for that year you will be charged fees of $300 for the MySuper product* * Additional fees may apply. If you close your account you may also be charged an exit fee of $50. Changes to fees and costs The fees and costs shown are current at the time of issuing this PDS. The Trustee may change fees and costs from time to time. We will provide you with 30 days advance notice of any fee increase. Advice fees If you choose to use the services of a financial adviser, additional fees may be payable to them. If the adviser is registered with us, you can elect to pay their fees from your ANZ Smart Choice Super account as a Member Advice fee. This is an optional fee agreed between you and your financial adviser for services provided to you, only in relation to ANZ Smart Choice Super. If relevant, please refer to the Statement of Advice given to you by your financial adviser in which details of the fees are set out. Fee definitions You can find definitions of fees referred to in this section by referring to the AIG. Buy/sell spreads (Transaction cost factors) A buy/sell spread is a fee to recover transaction costs incurred in relation to the sale and purchase of assets of the Fund. The transaction cost factors that apply are based on an estimate of the transaction costs incurred by the investment option. The applicable transaction cost factor is deducted by us and paid to the investment options investment manager. Buy/sell spreads may apply when investing or withdrawing from the Fund, and switching between investment options. A buy/sell spread up to a maximum of 0.40% of the balance may apply for both the buy and the sell unit price. They are an additional cost paid by you at the time of the transaction, and are incorporated into the unit price. The buy/sell spreads for each investment option are available online at anz.com > Personal > Investing & super > Resources or by contacting Customer Services. For example, for every $1,000 that you invest in ANZ Smart Choice Super 1970s, the estimated transaction cost incurred is currently 0.11% or $1.10. This amount is reflected in the buy unit price at the time of your transaction. Interest earned in the trust accounts Any interest payable by our bank on amounts temporarily invested in the trust account(s)
11 during the application or redemption process may be retained by us to meet the costs of operating the trust account(s). These operating costs may include bank fees and other bank administration costs. FIND OUT MORE You should read the important information about our Fees and costs before making a decision. Go to the section Fees and costs in the AIG by visiting anz.com/smartchoicesuper and clicking on the Downloads link. The material relating to Fees and costs may have changed between the time when you read this PDS and when you acquire the product. 7. How super is taxed The tax you pay on money invested in a super fund is generally lower than the tax you would pay outside a super fund, however many factors can influence the way your super is taxed. Tax may apply to your super at the contribution stage, during the investment earning stage and at the withdrawal stage. The amount of tax payable will depend on your age and individual circumstances. Tax on contributions and investment earnings is paid to the Australian Taxation Office on a quarterly basis as required by taxation law, with an annual payment made if required. Tax on contributions Concessional contributions, which include employer, salary sacrifice, and personal contributions claimed as a tax deduction, are generally taxed at 15% in the Fund. An additional 15% tax may apply to some higher income earners. Non-concessional contributions which include spouse and personal contributions not claimed as a tax deduction are generally not taxed in the Fund. You should be aware that annual caps apply to both concessional contributions and non-concessional contributions. If you exceed these caps in any financial year there may be taxation consequences. Excess concessional contributions from 1 July 2013, will be assessed at your marginal tax rate (less a 15% tax offset), plus an interest charge for deferred payment. You may withdraw up to 85% of your excess concessional contributions. Excess concessional contributions may also count towards your non-concessional contributions cap if left in the fund. You can elect to withdraw excess non-concessional contributions (and 85% of related earnings) made on or after 1 July The related earnings will be assessed at your marginal tax rate (less a 15% tax offset). Any excess non-concessional contributions left in the Fund will be taxed at the top marginal rate plus Medicare Levy. You should monitor the amount of contributions to your super to ensure that you do not exceed the contribution caps. Tax on investment earnings Investment earnings are taxed at a rate of up to 15% in your super account. However, the effective tax rate may be lower due to franking credits, foreign tax offsets and concessions on discounted capital gains. Investment earnings are not taxed during pension phase. Tax on withdrawals Your account generally consists of taxable and tax-free components. You are required to draw down proportionately from these components. If you are aged less than 60, tax may be payable on the taxable component of lump sums and income stream payments. Tax is not payable on: The tax free component. Lump sum payments if paid to you as a terminal medical condition payment, regardless of age. The taxable portion of a lump sum withdrawal up to the low rate cap ($185,000 for the 2014/2015 and $195,000 for the 2015/16 financial years). Lump sum and income stream payments if you are aged 60 and over
12 Special tax rules apply to lump sum and income stream payments on a member s death. Tax is not payable on lump sum payments made to death benefits dependant(s). In other circumstances, tax may be payable based on the age of the member, the recipient and the relationship between the member and the recipient. Providing your Tax File Number (TFN) You should provide your TFN when you join ANZ Smart Choice Super. Declining to quote your TFN is not an offence. However, if you decline to quote it we will not be able to accept any member contributions, you may be liable to pay additional tax on concessional contributions and withdrawal payments, you could miss out on any government contributions (if eligible) and it may be difficult to locate or amalgamate your super benefits in the future. Tax law in relation to super is complex and the above information has been prepared as a guide only and does not represent personal taxation advice. Please see your tax adviser for independent taxation advice taking into account your individual circumstances. FIND OUT MORE You should read the important information about How super is taxed before making a decision. Go to the section How super is taxed in the AIG by visiting anz.com/smartchoicesuper and clicking on the Downloads link. The material relating to How super is taxed may have changed between the time when you read this PDS and when you acquire the product. 8. Insurance in your super ANZ Smart Choice Super offers three types of insurance cover: 1. Lifestage cover As a member you will receive automatic* Death (including terminal illness) and Total and Permanent Disability (TPD) cover based on your age, with more cover when you re likely to have greater commitments and lower cover when you re less likely to. 2. Tailored cover Your employer may have negotiated with the Insurer and the Trustee the type and the amount of cover you receive, including using an external insurer. In this case, lifestage cover will not apply. 3. Alternatively, as a member you can apply for your own level of Death and TPD cover. You also have the option to apply for Income Protection cover. We call this cover Choose your own cover. Applications for Choose your own cover or Voluntary cover are assessed by the Insurer, and is subject to the Insurer s approval. All insurance fees are deducted from your super account, not your take home pay. *Subject to eligibility. Eligibility To be eligible for cover, you must be an ANZ Smart Choice Super member, an Australian Resident or Visa holder residing in Australia, be 15 years and over but under age 65^, engaged in an occupation for which cover under the policy is available #, be at At Work and have not previously been provided with Lifestage cover in relation to your account. In addition to the above: For Death cover, you have not previously received a terminal illness benefit. For Death and TPD cover, you have previously not received a TPD benefit or terminal Illness benefit. For Income Protection cover, you have not previously received a TPD benefit or terminal Illness benefit and work for at least 15 hours each week and not on a Casual Basis. ^ Different age eligibility requirements may apply to a tailored employer plan. # Does not apply to tailored employer plans Default Cover is subject to a Pre-Existing Condition Exclusion if you were Not at Work at the time your Default Cover started.
13 The Insurer Insurance through ANZ Smart Choice Super is provided by OnePath Life. However, where tailored employer plan arrangements apply, your employer may arrange for insurance to be provided by an insurer other than OnePath Life, if approved by us. In this case, insurance policies will be issued by the other insurer to the Trustee. Different terms and conditions will then apply. These will be detailed in the ANZ Smart Choice Super Insurance Guide for your tailored employer plan. Cover through ANZ Smart Choice Super If you are eligible for tailored default cover or Lifestage cover it starts from: when you commence work with your employer, if you are a new employee; or the date your employer became an ANZ Smart Choice Super Participating Employer if you were working for the employer when their employer plan joined ANZ Smart Choice Super. For cover to start, we must receive an employer contribution for you within 120 days of you first being eligible to join ANZ Smart Choice Super. If we do not receive a contribution within this time frame, you will receive a notification giving you a further 30 days for your employer to make a contribution. If we do not receive an employer contribution sufficient to cover all insurance fees due during the notification period, you will have no entitlement to a Benefit and Cover will not commence. Cover in ANZ Smart Choice Super is subject to benefit conditions and exclusions. Please refer to the benefit conditions and exclusions in the ANZ Smart Choice Super Insurance Guide. Choose your own cover or Tailored Voluntary cover starts when the insurer approves your application provided you have enough funds in your account to pay for the first insurance fee. Subject to eligibility, you will be covered under Interim Accident cover during the application process. Please refer to your insurance guide for further information. Applying for additional cover, changing or cancelling your cover If you wish to apply for additional Death cover and/or TPD cover, apply for Income Protection cover, to remove exclusions or loadings or to vary your insurance cover, you must submit an application. This cover will commence upon receipt of the Insurer s written confirmation*. The maximum cover levels are: Death cover: unlimited TPD cover: $3 million Income Protection: the lesser of $30,000 per month or 75% of your monthly salary. You can elect to cancel or reduce your insurance cover at any time by contacting us on Insurance fees Insurance fees (premiums) are deducted from your account. These fees include any stamp duty, tax or government charge applicable to the insurance cover. The insurance fee for Lifestage and Choose your own cover depends on your age, cover type, gender, smoking status (for Death only or Death and TPD cover), occupational category and sum insured. The insurance fee for default cover and Voluntary cover in tailored employer plans will be plan specific. Different insurance fee rates may apply to default cover, Voluntary cover and may vary by category. For Choose your own cover and Voluntary cover, a medical loading may apply to your insurance fee. For details, please refer to the annual benefit/ insurance fee table in the Insurance Guide for your employer plan. For more information on non-smoker status discount and occupational category, refer to the Additional Information Guide. Unless you cancel the default insurance cover automatically provided to you (subject to eligibility) by calling Customer Services on , insurance fees will be deducted from your ANZ Smart Choice Super account. * A Pre-Existing Condition exclusion may apply, please refer to the Insurance Guide applicable to you for more information
14 Leaving your employer If your employer notifies us that you have left their employment, this may alter your cover, and any insurance (or other) fees reimbursed by your employer will no longer be reimbursed by them. If you are a member of an employer plan with: standard insurance provided by OnePath Life, your cover will continue without change. tailored insurance provided by OnePath Life, on the date of notification, your account will be delinked from your employer and your sum insured on that date will be converted to a fixed amount of Choose your own cover. Choose your own insurance fees will apply. These fees are included in the Insurance Guide for standard ANZ Smart Choice Super plans which is available from our website at anz.com/smartchoice or by calling Customer Services. tailored insurance provided by an insurer other than OnePath Life, your cover will cease. You may be able to apply for a continuation option with your existing insurer, for Choose your own cover with OnePath Life. Duty of disclosure When applying for insurance, as a member or employer you are required to disclose every matter that you know, or could reasonably be expected to know, that is relevant to the Insurer s decision whether to accept the risk of insurance, and if so, on what terms. Please refer to Duty of disclosure in the Insurance Guide (applicable to you) for more information. 9. How to open an account Your employer has chosen ANZ Smart Choice Super, you do not need to apply for an account, as one has been set up for you. You have the flexibility to control your ANZ Smart Choice Super account. You can: Choose your own investment option(s) Apply for additional insurance cover Arrange additional contributions, including salary sacrifice, spouse and even Government co-contributions. The easiest way to get started is by logging on to ANZ Internet Banking. Check your balance, manage your account or make additional contributions. To get access to ANZ Internet Banking, call us on If you re already an ANZ customer you ll be able to see your super alongside your everyday banking by linking your ANZ Smart Choice Super account to your Customer Reference Number you can do this yourself on ANZ Internet Banking or by calling us on Cooling-off period Generally, your employer may cancel their application to participate in ANZ Smart Choice Super within 14 days from the earlier of: The day the first employees of your employer receive confirmation of their super interest; or The end of the fifth day after we first issue super interests to employees. If this occurs, your employer must nominate (within one month of notifying us that they wish to exercise their right of cancellation) FIND OUT MORE You should read the important information about Insurance in your super before making a decision about insurance cover through ANZ Smart Choice Super. It includes important information about eligibility for and, cancellation of insurance, and conditions and exclusions that may apply and that may affect your entitlement to insurance cover. Go to the section Insurance in your super in the ANZ Smart Choice Super Insurance Guide by visiting anz.com/smartchoicesuper. The material relating to Insurance in your super may have changed between the time when you read this PDS and when you acquire the product.
15 an alternative eligible MySuper fund into which employer contributions received by us are to be repaid. An employer s right of cancellation is taken to have been exercised only on receipt by us of this nomination. Your employer must make the nomination by advising us in writing. If your employer exercises their right of cancellation within the cooling-off period, and part of the monies to be repaid includes personal contributions made by you (including monies to be rolled over or transferred from another super fund), we will: transfer any restricted non-preserved benefits and preserved benefits to another eligible super fund that you nominate pay any other monies as you direct. In the event the super fund nominated by you or your employer does not accept the monies (or you do not tell us what to do with any personal contributions), we may transfer the monies to an Eligible Rollover Fund. Your investment amount will be adjusted for any changes in the unit price of the applicable investment fund(s), less any withdrawals and transaction costs. Customer concerns We pride ourselves on our customer service and will endeavour to solve your concerns quickly and fairly. If you have an enquiry or complaint regarding your benefit, please contact us at: Complaints Resolution Officer OnePath Custodians Pty Limited Phone Further help options If you are not satisfied with the outcome of your complaint, you can contact one of the below services which offer a free dispute resolution service external to OnePath. Please note that before they can investigate your complaint, they generally require you to have first provided us with the opportunity to address the complaint. Superannuation Complaints Tribunal (SCT) The SCT is a statutory body that deals with complaints about the decisions and conduct of super providers (including trustees of super funds, relating to members) but not in relation to decisions and conduct relating to the management of a fund as a whole. Having followed our dispute resolution process, if you are not satisfied with our response, you can contact the SCT: Superannuation Complaints Tribunal Locked Mail Bag 3060 Melbourne VIC 3001 Phone Fax Website sct.gov.au If your complaint is outside the jurisdiction of the SCT, you may have the right to take your complaint to the Financial Ombudsman Service (FOS): Financial Ombudsman Service GPO Box 3 Melbourne VIC 3001 Phone Website fos.org.au Additional Information Once you have opened your account, there are a few simple things you can do to make the most of it, we ve listed three on the back cover of this booklet
16 Take control of your super in three easy steps Step 1 Register for ANZ Online Banking and download the ANZ gomoney app available for most smartphones and Grow by ANZ TM app for ipad and iphone. If you are already registered for ANZ Internet Banking you can see your super with your other accounts the day after your account is opened. If you are not yet registered call and get your Customer Reference Number to establish your ANZ Internet Banking login. Step 2 Bring all your money into the one fund. We will help you track down and round up all your other super accounts so you don t pay multiple fees. Step 3 Manage and monitor your super. When you are in ANZ Internet Banking, check your personal details and make sure your address and telephone numbers are included. Then look at your account details you can change your investment option, monitor performance, manage your beneficiary nomination, keep track of your contributions and much more. For other ANZ wealth products visit anz.com/wealth Australia and New Zealand Banking Group Limited (ANZ) ABN A3457/0515 anz.com
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