Job Duties, Responsibilities and Accomplishments

Transcription

1 Job Duties, Responsibilities and Accomplishments Your resume will include a list of your relevant work experience. For each job, you will include a description of your job duties and responsibilities as well as a list of your accomplishments. Resume Action Verbs and Adverbs Use action verbs and adverbs to begin each sentence to describe your previous job duties and responsibilities. Here is a list of action words, by job type to help you get started. Administered Allocated Approved Assigned Chaired Charged Controlled Coordinated Crafted Delegated Devised Directed MANAGEMENT, SUPERVISION & LEADERSHIP Elected Employed Enforced Executed Founded Guided Headed Hired Influenced Invested Led Managed Mastered Mediated Motivated Organized Outlined Overhauled Oversaw Piloted Pioneered Planned Presented Presided Produced Promoted Qualified Recruited Regulated Solidified Spearheaded Staffed Structured Supervised Won Addressed Advised Aided Arbitrated Assembled Assessed Clarified Coached Communicated Composed Conferred Consulted Convinced COMMUNICATION & WORKING WITH PEOPLE Cooperated Counseled Critiqued Deciphered Defined Directed Discussed Encouraged Enlisted Exhibited Explained Fabricated Facilitated Furthered Governed Interpreted Lectured Mediated Moderated Modified Negotiated Perceived Persuaded Promoted Proposed Rated Referred Related Remarked Screened Settled Simplified Spoke Supported Translated Urged Verbalized Wrote

2 Resume Development: Job Duties, Responsibilities and Accomplishments, Page 2 TECHNICAL Accumulated Advanced Altered Analyzed Appraised Arranged Assembled Automated Blended Booked Boosted Built Calculated Chartered Clarified Computed Conducted Constructed Converted Corrected Derived Designed Devised Elevated Engineered Enhanced Enumerated Established Estimated Extracted Framed Gleaned Improved Installed Integrated Interpreted Joined Mended Modified Operated Processed Programmed Promoted Redesigned Refined Reformed Repaired Reserved Restored Revamped Serviced Solved Stationed Streamlined Surveyed Synthesized Systemized Tallied Tracked Transmitted Troubleshot Upgraded Utilized ADMINISTRATIVE Adapted Administered Aided Alleviated Applied Appointed Arranged Asserted Assisted Benefited Catered Circulated Contributed Converted Correlated Corresponded Critiqued Dispersed Disseminated Distributed Drafted Edited Engaged Exercised Familiarized Furnished Handled Improved Indexed Inspected Invented Justified Maintained Managed Monitored Obtained Ordered Planned Prepared Prioritized Proficient Provided Published Recorded Refreshed Renewed Reorganized Repeated Scheduled Set up Slated Started Subsidized Supported Sustained Toiled Updated Validated Verified Worked

3 Acquired Amassed Annexed Appraised Arranged Assembled Assessed Attained Audited Catalogued Categorized Classified Collected Compared RESEARCH, DEVELOPMENT & ANALYTICAL Compiled Conceived Conceptualized Considered Constructed Created Customized Designed Determined Developed Devised Diagnosed Earned Evaluated Formulated Found Gathered Grouped Identified Imagined Indexed Induced Innovated Invented Investigated Judged Made Obtained Organized Procured Proved Received Reported Researched Retained Retrieved Reviewed Secured Sorted Summarized Valued ADVERBS FOR RESUME DEVELOPMENT Adverbs are words used to describe actions. They give additional information about when and how something is achieved. Add adverbs to the beginning of your sentences to be more precise and make what you describing more interesting and impactful. Actively Accurately Assertively Always Briefly Calmly Carefully Clearly Completely Confidently Constantly Consistently Continuously Correctly Courteously Daily Dutifully Easily Effectively Efficiently Enthusiastically Expertly Extensively Frequently Intelligently Monthly Often Passionately Patiently Perfectly Politely Precisely Productively Professionally Proficiently Promptly Quickly Rapidly Regularly Repeatedly Respectfully Safely Securely Skillfully Successfully Weekly Resume Development: Job Duties, Responsibilities and Accomplishments, Page 3

4 Job Duties and Responsibilities Examples Write 2 4 concise sentences (in paragraph form or bullets and in order of importance) describing the scope of your job duties and areas of responsibility. Production Team Leader Supervise team of 20+ production employees to achieve production goals. Schedule jobs and determine best way to maximize throughput in a lean manufacturing environment. Update six different production schedules with over 150 parts for seven customers daily ensuring production schedules and timelines are met. Train, coach, and motivate staff to become self-sufficient work teams. Medical Assistant Assisted doctors with examining and treating patients. Drew blood, gave injections, and checked height, weight, temperature, and blood pressure of each patient. Performed administrative duties and handled basic clinical tasks ensuring operations ran smoothly and efficiently. Technical Services Manager Managed the day-to-day business of the technical team (up to 15 team members). Helped team with resolving customers computer problems. Provided weekly progress updates to store management. Shared technical expertise and coached and trained employees. Quality Engineer Oversaw the quality management system. Performed internal audits for all divisions. Performed calibration on mechanical, electrical, and hydraulic measuring equipment. Completed internal and external corrective actions. Developed and implemented inspection procedures and control plans as specified by customer requirements. Event Planner Planned and coordinated government, association and private conferences, meetings, events and fundraisers. Coordinated all conference activities, workshops, meetings, tours, and special events. Trained and directed teams to accomplish goals. Truck Driver Drove truck with capacity greater than three tons to transport materials to and from specified destinations throughout the Midwest. Applied knowledge of commercial driving regulations and area roads. Collected payment for goods delivered and for delivery charges; prepared receipts. Maintained truck log according to state and federal regulations. Performed emergency roadside repairs. Assistant Purchasing Manager Procured and maintained accurate inventory levels of corrugated boxes and packaging labels for over 75 different product codes. Kept stock levels at a 28-day supply by evaluating weekly and monthly forecast reports. Assisted with the acquisition of raw materials. Office Manager Manage day-to-day business operations using superb customer service, strong leadership, effective communication, and outstanding organizational skills. Manage all accounting and bookkeeping functions (A/R & A/P). Schedule depositions, trials, and all examinations in coordination with clients and experts. Organize and maintain scheduling of reports and affidavits and process incoming cases. Resume Development: Job Duties, Responsibilities and Accomplishments, Page 4

5 Accomplishment Statements Examples Accomplishment statements help an employer get an idea of what you are capable of achieving and are viewed upon very favorably. Begin each sentence with a verb or adverb and describe the challenge, action, and the positive end result OR describe recognition received. Use quantitative results and other concise descriptors to help the employer to understand the scope of what you have accomplished. Make Money Built sales for start-up company from zero to $2.5 million over a three-year period. Save Money Initiated cost controls that reduced labor expenses by more than $30,000. Save Time Developed a training tool for learning computer system resulting in new employees becoming fully productive one week sooner, saving time and money for the company. Make Work Easier Analyzed billing process and implemented system that reduced errors and improved customer relations. Solve a Specific Problem Resolved approximately 25% of calls for service with telephone troubleshooting skills. Be More Competitive Translated marketing materials into Spanish gaining presence in new markets. Build Relations / Image with Internal / External Customers, Vendors, and the Public Actively attended local networking events and introduced company to general public resulting in building of new business relationships and an increased market presence. Expand Business Collaborated on new product development, pricing, and rollout all new products met or exceeded goals. Attract New Customers Directed social media campaign for membership drive that yielded a record 125 new members in a 24-hour period. Retain Existing Customers Provided outstanding after-the-sale service to customers resulting in improved customer satisfaction ranking from #10 to #1 among 12 branches. Resume Development: Job Duties, Responsibilities and Accomplishments, Page 5

6 Additional Accomplishment Examples Identified and eliminated more than $30,000 in double billings through new payables-review process. Used negotiation skills to persuade dozens of customers to make payments on past due bills resulting in collection of $15,000 in past due receivables. Coauthored a new Procedures Manual that brought congruity to administrative procedures in five departments and improved overall efficiency of organization. Boosted productivity by 15% through implementation of plant-wide efficiency initiatives. Reduced vendor base by 90%, leveraging negotiation power with three primary suppliers. Recognized for outstanding customer service and awarded Employee of the Month. Achieved 100% attendance record for last 3 years. Recognized potential security risk and set-up new procedure ensuring public safety. Effectively trained new employees and temporary workers in all areas of reservations and customer service resulting in minimal downtime. Recognized for leadership abilities and promoted to Team Leader within first six months of employment. Participated on Quality Team improving accuracy of orders processed to 98%. Recognized for dependability, professionalism, and honesty. Consistently earned highest performance rating for each employee evaluation. Effectively marketed travel insurance to customers and increased annual sales by xxx%. Streamlined process of order entry making department run more efficiently. Received numerous letters of appreciation from customers as a result of consistently offering superb customer service. Researched and implemented new bookkeeping system to ensure proper billing. Received recognition for ability to quickly resolve customer service issues and retain customers. Designed documentation-log using Access software resulting in organization of data and ability to produce time saving management reports. Achieved #1 ranking nationally by gaining three new major business accounts and increasing sales by 210%. Recipient of six awards for outstanding efforts and performance in improving productivity and increasing sales. Received recognition for superior performance by providing security to international politicians. Designed innovative workflow planning and prioritization strategies, resulting in a better than 25% improvement in productivity and efficiency ratings. Resume Development: Job Duties, Responsibilities and Accomplishments, Page 6