Thai Airways International Plc.
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1 Thai Airways International Plc. 7 th MFC Talent Awards 9 February As of January Investor Relations Department
2 Fact As of January Investor Relations Department
3 Fact Major Major Shareholder HSBC (SINGAPORE) NOMINEES PTE LTD, NORBAX INC., 13, 1.007% 1.133% OTHERS, % SOMERS (U.K.) LIMITED, 1.166% Thailand s National Flag Carrier THE BANK OF NEW YORK MELLON, 1.350% GOVERNMENT SAVING BANK 2.415% MINISTRY OF FINANCE, % 51% directly 68% indirectly owned by the Royal Thai Government NVDR, 4.221% VAYUPAK (KTAM), 8.157% VAYUPAK (MFC), 8.157% Market Capitalization (MTHB): 149,789 (As of Dec 2010) As of Oct 2010 As of January Investor Relations Department
4 Fact Operations 1. Core Aviation Business Unit - Passenger Transportation - Cargo/Mail Handling and Transportation Services 2. Supporting Business Units - Catering Services - Aircraft Maintenance and Technical Services - Ground Customer Services - Ground Support Equipment Services 3. Ancillary Passenger Transport Activities - Dispatch Services - Sale of Duty Free Goods on Board - Sale of Souvenir Products at THAI Shops As of January Investor Relations Department
5 Fact Facilities at Suvarnabhumi Operations Center Covers 35,000 sq. m. area including Crew Terminal, Crew Center and Ground & Flight Operations Center Cargo & Mail Handling and Transportation Services Covers 120,000 sq. m. area, with capacity of over 1 million tons/year Catering Services Covers 97,000 sq. m. area with capacity of 57,000 meals per day, HACCP Certified Aircraft Maintenance & Technical Services Covers 24,300 sq. m. area, largest maintenance hangar in Southeast Asia for A380 Ground Customer Services Covers 16,000 sq. m. area, provides customers with a full range of customer services and facilities Ground Support Equipment Services Covers 28,000 sq. m. area, features maintenance shop under one roof As of January Investor Relations Department
6 Fact Destinations 10 Domestic 60 International Continents served 6 Total aircraft 97 (Include 6 are leased to Nok Air) (Include 5 of A Pending Delivery) Flight frequency per week International Routes 573 Flts/Week (31 Oct Mar 11) Domestic Routes 294 Flts/Week Monthly passengers carried 1.51 million average Staff count 25,884 Core Staff 12,070 As of January Investor Relations Department
7 Fact Current Fleet: 97 Aircraft Aircraft Type # of Aircraft # of Seat Financial Method First Business Premium Economy Economy Total A O A O, 3 FL A FL A O, 2 OL, 8 FL ATR O B O, 3 OL B O, 5 FL B O, 2 OL B ER FL B FL B ER OL Total ,479 2, O, 10 OL, 34 FL O = Owned / OL = Operating lease / FL = Financial lease As of January Investor Relations Department
8 Fact Subsidiary & Associated Companies Name of Company 1. Thai-Amadeus Southeast Asia Co., Ltd. % Holding Assets Liab. Rev Net Profit (Loss) 55% Reservation Service Donmuang International Airport Hotel Co., Ltd. 40% Hotel Nok Air Co., Ltd. Business Type 39% Low Cost Flight Service , Suvarnabhumi Airport Hotel Co., Ltd. 30% Hotel & Services 2, , Phuket Air Catering Co., Ltd Financial Highlights (MTHB) 30% Catering Service Royal Orchid Hotel (Thailand) Plc. 24% Hotel 1, Bangkok Aviation Fuel Services Plc. 23% Fuel Service 5, , , As of January Investor Relations Department
9 Statistics As of January Investor Relations Department
10 2010 Performance ASK ASK Increase 5.0% to 75,600 MASK from 72,031 MASK in 2009 RPK RPK Increase 5.9% to 55,676 MRPK from 52,593 MRPK in 2009 Cabin Cabin factor factor Increase 0.9% to 73.6% from 73.0% in 2009 Cargo Cargo ADTK ADTK Increase 17.2% to 4,708 MADTK from 4,016 MADTK in 2009 Cargo Cargo RFTK RFTK Increase 38.4% to 2,895 MRFTK from 2,092 MRFTK in 2009 Freight Freight factor factor Increase 18.0% to 61.5% from 52.1% in 2009 Aircraft Aircraft Utilization Utilization Increase to 12.4 hrs/aircraft/day (as of Nov 2010) As of January Investor Relations Department
11 Statistics ASK / RPK / Cabin factor Unit : Million Year 2008 Year 2009 Year 2010 Unit : % ASK RPK C/F ADTK/ RFTK / Freight factor Unit : Million Year 2008 Year 2009 Year 2010 Unit : % ADTK RFTK F/F As of January Investor Relations Department
12 Statistics Passenger Carried ( 000) Year 2008 Year 2009 Year ,000 4,000 5,384 4,896 4,498 3,940 4,684 4,114 4,589 5,088 5,167 3,662 4,371 4,833 2,000 - Q1'08 Q2'08 Q3'08 Q4'08 Q1'09 Q2'09 Q3'09 Q4'09 Q1'10 Q2'10 Q3'10 Q4'10 Freight Carried (Tons) Year 2008 Year 2009 Year , , , , , , , , , , , , , , , ,000 Q1'08 Q2'08 Q3'08 Q4'08 Q1'09 Q2'09 Q3'09 Q4'09 Q1'10 Q2'10 Q3'10 Q4'10 As of January Investor Relations Department
13 Financial Performance As of January Investor Relations Department
14 Financial Performance Revenue & Expense Year 2008 Year 2009 Year 2010 Revenue Expense - Affected by global economic & domestic political factors - Higher ticket price & fuel surcharge - Fuel cost increase yoy by 42.9% - THAI set up Turnaround plan steering committee for 1.Strengthening quality of revenue 2.Reduce all unnecessary cost and defer non-core investments 3.Re-build creditor and investor confidence - High cabin factor & high performance for THAI in Q1 & Q4 - Focus on RBD management - Control personnel expense (Outsource and OT) - Ability to maintain suitable fuel hedging & fuel surcharge policy As of January Investor Relations Department
15 Financial Performance Net profit EBIT & EBITDA Year 2008 Year 2009 Year 2010 Net profit (loss) about THB 21 bn. - Record fuel price higher than 140 US/Bbl - Political : Airport closed 0.5 bn/day - Aircraft impairment losses : 4.4 bn - Lawsuits filed : Antitrust about 4.3 bn - Foreign exchange losses : 4.5 bn Net profit (gain)about THB 7.3 bn. - Implemented appropriate ticket price to offset fuel cost - Seek to increase hedging as necessary - Suspend & cancel flights as necessary - Continue cost control on all activities - Fuel cost lower than 2008 Net profit (gain) estimated THB 15 bn. - Focus on RBD management to increase passenger revenue and strengthen yield - Focus on profitable routes - Increase internet sales - Improved fuel management such as Hedging policy & improve fuel surcharge coverage As of January Investor Relations Department
16 Financial Performance Financial stability before and after Capital Raising Ratios units Year 2008 Year 2009 Year 2010* Earnings Per Share (THB) EBIT (MTHB) -6,662 9,361 9,014 EBITDA (MTHB) 13,619 30,385 29,320 EBITDAR (MTHB) 17,270 31,916 33,651 Total Debt to Equity (Times) Debt Service Coverage (Times) Interest Coverage (Times) Operating Profit Margin (%) Net Profit Margin (%) EBITDA Margin (%) Return on Total Assets (%) Return on Total Equity (%) P/E Ratio (Times) * Pre-audited As of January Investor Relations Department
17 Events Recap Since spring Political unrest 2009 global economic slowdown H spring political unrest 2008 yearend airport closure Year 2009 Earned net profit over 7 bn lawsuits filed against THAI s cargo 2008 record fuel price Year 2008 Incurred net loss of over THB 21 bn. 9 months - Year Spring volcano eruption 2010 Problem with Koito seats Sep 2010 Public Offering So far so good net profit over THB 12 bn Sep 2010 New shares trading on SET 2010 Announcement by MSCI 2010 Earned A+ rating by TRIS As of January Investor Relations Department
18 02/05/08 03/06/08 02/07/08 31/07/08 29/08/08 26/09/08 27/10/08 24/11/08 24/12/08 26/01/09 24/02/09 24/03/09 27/04/09 28/05/09 25/06/09 28/07/09 26/08/09 23/09/09 21/10/09 19/11/09 21/12/09 20/01/10 17/02/10 18/03/10 21/04/10 25/05/10 23/06/10 22/07/10 24/08/10 21/09/10 19/10/10 17/11/10 17/12/ Share Price Performance November 11 Announcement by MSCI December 17 A+ Rating by TRIS September 28 Trading in SET Index September Subscription April Iceland Volcano Eruption March-May Political unrest As of January Investor Relations Department
19 Strategy As of January Investor Relations Department
20 Previous & New Strategy To Be Top 3 in Asia and Top 5 in the World The World s Top 10 Airlines Skytrax Change 1 3 Skytrax Other Awards in 2010 Best Airline Lounge First Class Best Airport Services Norwegian Grand Travel Award Best Intercontinental Airline Business Traveller s Award Best Ground Service Best Lounges TTG Award Source: Skytrax 10 9 Best Business Class Best Southeast Asian carrier As of January Investor Relations Department
21 Strategic Roadmap Clear cut KPI s established for senior management to ensure achievement of tasks needed to turn THAI around President with authority and full responsibility 40% 40% 15% 5% EBITDA Net Operating Profit Economic Profit DSCR Corporate Strategic Roadmap Airline Ranking Customer Satisfaction Business Restructuring Product / Service Improvement Performance Management Top Management Competency Management Readiness for Change Performance contract signed in 1Q 2010 along with all EVPs and MDs KPI Implementation Schedule VP s and Business Units directors: 3Q 2010 General managers: 4Q 2010 All directors: 1Q 2011 Station Managers: 2Q 2011 As of January Investor Relations Department
22 Strategic Roadmap Overall Strategic Roadmap Core Value Strategic Transformation Areas Ultimate Goal Striving together towards a strong and sustainable THAI 1 Corporate Portfolio Strategy Customer-oriented 2 3 Customer Value Strategy Route Network and Fleet Strategy Restore THAI to be the pride of Thailand around the world, Competitive Dynamic Commercial Strategy Corporate Social Responsibility Strategy IT Strategy Efficiency, Flight Safety and Fuel Management Strategy Human Capital & Organization Effectiveness Strategy as a leading Asian carrier that is consistently among the top 3 carriers in Asia and top 5 in the world for overall customer experience 9 Financial Strategy As of January Investor Relations Department
23 Previous & New Strategy Reviewing product, service & procedures at every customer touch point to enhance overall customer comfort, satisfaction & experience CUSTOMER SATISFACTION As of January Investor Relations Department
24 Previous & New Strategy Percentage of Fuel Surcharge Coverage Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 0% 0% 0% 0% 3% 3% 3% 7% 17% 38% 41% 44% 44% 49% 35% 27% 20% 23% 13% 13% 17% 20% 27% 30% 44% 44% 44% 47% 47% 47% 41% 41% 41% 31% 31% 31% 69% 69% 69% 69% 69% 69% Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Aprl10 May10 Jun10 Jul10 Aug10 Sep10 Oct-10 Nov-10 Dec-10 57% 65% 62% 56% 51% 51% 61% 65% 69% 72% 72% 63% 123% 131% 163% 143% 116% 82% 102% 91% 118% 112% 102% 104% 100% 106% 94% 69% 90% 102% 107% 100% 109% 101% 102% 199% Monthly fuel hedging % of consumption by month As of January Investor Relations Department
25 Foreign Currency Exposure 9M 2010 Previous & New Strategy Unit : MTHB Revenue Expense Surplus Outstanding Borrowings or Deficit Before Swap After Swap Amount % Amount % Amount Amount % Amount % USD BASED 63, , ,984 2, ,532 1 USD 13,721 58,207-44,486 Others (1) 49,466 7,964 41,502 EUR BASED 25, , ,900 52, , EUR 12,372 4,138 8,234 Others (2) 13,461 1,795 11,666 JPY 9, , ,843 14, , THB 33, , , , TOTAL 131, , , , , Revenue Expense Outstanding As of January Investor Relations Department
26 Previous & New Strategy Improved products and services continuing to earn THAI distinctions from global forums 2010 Best Intercontinental Airline Award for the 6 th consecutive year - the Norwegian travel industry Best Airport Services and Best Airline Lounge (First Class) Skytrax Best Asian Carrier from Go Asia Awards - International Tourism Borse Berlin (ITB) Top 5 best airline award - Smart Travel Asia 2010 Best Asia Pacific Regional Airline and Best Business Class Airline - TTG Travel Award Best State Enterprise Award 2010 for Cabin Attendant Pre- Flight Study and Briefing System As of January Investor Relations Department
27 Factors of Concern Factors Affecting Aviation Business Green Concept Crises Rapid rise in fuel price FX Fluctuation New Technology ASEAN Open Sky Proliferation of LCCs THAI is taking precautionary actions to mitigate all factors EU carbon emissions guideline Intensified Competition Aging Fleet & Seat Aircraft Technology Change Availability of New Aircraft for Acquisition New Product Trend As of January Investor Relations Department
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