Vanderbilt University School of Nursing. Running Scopia Videoconferencing from Windows

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Vanderbilt University School of Nursing. Running Scopia Videoconferencing from Windows"

Transcription

1 Vanderbilt University School of Nursing Running Scopia Videoconferencing from Windows gordonjs 3/4/2011

2 Table of Contents Contents Installing the Software... 3 Configuring your Audio and Video... 7 Entering and Participating in a Meeting Desktop Showing Audio and Video Controls Text Chat Exiting a Meeting

3 Running Scopia Desktop Videoconferencing for Windows This document will explain how to install and use Scopia by Radvision. If you are going to run your own session you need a meetingid (room number). Contact Jeff Gordon at: to make the request. If you are simply participating in a meeting you do not need an account on the system. You just need to install the software and put in your name and meeting ID. Because of the unique nature of webcams, this document assumes you already have your webcam installed and it is working correctly with other applications such as Skype. Scopia is a desktop videoconferencing system that allows you and your colleagues to hold a video call. You can hear each other and you can see each other (and you can even show or see a participant s desktop). The video quality varies depending on your network connection, the network connections of those with whom you are speaking, the quality of everyone s respective webcams, and the general health of the Internet at that moment. If you expect full screen HD quality images you are going to be sadly disappointed, we don t support that. But the overall video quality can be fair to good. It is more important for audio quality to be good. Radvision uses the Skype audio algorithms so Scopia audio is the best it can be in a voice over IP environment. Again, network quality impacts sound quality. Pay attention to the audio requirements below. That will pay dividends in quality of experience. To download and print this document click here: All work occurs at the following URL: The first 4 steps only need to be done once per machine. After that, most of the software is installed. You MUST have system administration privileges on the computer to install this software. 2

4 Installing the Software Step 1: Begin the software installation. Click at where it says Click here to install these updates Step 2: Check ONLY the Conference Client. The way we run Scopia there is no reason to install the Outlook add on so leave that UNCHECKED. Click Install. 3

5 4

6 Step 3: Wait for the software to download and install. This may take several minutes, depending on network connection. Step 4: Again, ignore the checkbox and click Close. 5

7 Your software is now installed. You will never again have to repeat the steps above UNLESS you uninstall the software or we transmit a software update. 6

8 Configuring your Audio and Video NOTE: This MUST be done immediately before every meeting. Step 1: Start from a FRESHLY freshly booted computer, then go to: You MUST check your audio and video EVERY TIME before you enter a meeting. Click Check your Audio next. 7

9 Step 2: You SHOULD be using a headset to handle your audio. It not only gives you more privacy on what you hear, the audio quality through the headset microphone is much clearer to the other participants and there is less of a chance of a feedback loop or a situation where other participants hear themselves repeat what they say because it is routing from your laptop speakers into your laptop microphone. So, always use a headset for videoconferencing unless you are using a special system that does not require it. Make sure your headset is plugged in when you start your computer. You should be able to see your headset in the dropdowns below. Select it for both microphone and speakers. Then click Start Audio Test. As you talk you will hear yourself (the only time that happens) and you will see the volume bar (green dots) move across to the right. If you are constantly pinging in the red, move the slider bar of the microphone left. When satisfied with the quality click Apply and OK. NOTE: sometimes Windows doesn t recognize the name of your device. If that is the case you may have to just try various combinations of microphone and speaker devices until you find one that works. When you start your audio test you should talk and hear yourself. It is the ONLY time you will hear yourself. Scratch the microphone with your fingernail. You should hear the scratch and see the volume bar reflect the scratch. If you do not hear or see the scratch then it is quite likely that the microphone device you selected is not your headset. 8

10 Step 3: Now from the original screen click Check your Video OR click the Video tab in the test window. Both will take you to the same place. Select your camera from the dropdown (usually the default) and click Preview. 9

11 If your webcam is working properly, you will see yourself in the window below. Close the window and click OK. 10

12 You have now properly configured your audio and video for the conference. You MUST do these steps EVERY time you have a meeting. 11

13 Entering and Participating in a Meeting Step 1: Now you are ready to enter the meeting. Put in the name you want to be recognized by. (There is no authentication on this. The name is what will appear below your video image.) Put in the meeting ID which is like a room number. Instructors are assigned rooms that begin with 6. Students will be ed the room number they are to go into for the class. The room number works for that instructor FOREVER. Once assigned to an instructor they do not change, nor are there distinct room numbers for different classes taught by an instructor. If multiple instructors are going to participate in a common class, they need to decide which room the class will meet in and communicate that to the participants, usually through an . Click Participate Now. You will see the following screen. Sometimes it may even freeze up momentarily. That is normal. It may take several minutes for the following screen to go away. 12

14 Step 2: Everyone will see the screen below. You will also hear the woman s voice say, Please wait for the meeting moderator. If you are a student you just have to wait for your instructor to show up. You can text chat in the chatbox with your fellow students but you will not be able to see or talk to each other verbally until the instructor types in the Moderator Pin. If you are the instructor, click the button labeled Enter Moderator PIN. 13

15 Next screen for instructors (meeting moderators) only, enter the Moderator PIN you have been assigned and click OK Everyone waiting to get in, including the instructor will all enter the room at the same time. People arriving later, after the instructor has entered the moderator PIN will automatically enter the room. The screen below is the Scopia desktop screen. Clicking the box just left of the red X in the upper right hand corner or double clicking the handlebar (the top line where it says Scopia Desktop) will make that 14

16 window full screen. You will see all of the signed in participants in the participant list on the left. Next to each is a microphone icon and a camera icon. If you are the instructor and you are the only one in the room you will see yourself in the full screen image on the right. If one other person is in the room you will see that person full screen on the right. If multiple people are in the room you will see them all (up to a maximum of 16) in that window on the right. If you look to the lower right of that window you will also see yourself. That is your personal window that always shows you to make sure you are in frame. Although we will show you later how to close your personal window, we recommend you leave it open to see how you look to others. If people say you are too loud when you talk OR you notice that the volume bar at the top just next to the microphone icon above Participants is always pegging to the end, move the slider left. If people say you are too silent move it to the right. If someone is talking and they are too loud you can move the speaker slider left (to lower the audio) or right to raise the audio. You should also check the volume control on your headset AND the volume control on the task bar to see if either of those need adjusting. 15

17 If you need to cut off your microphone temporarily you can click the microphone icon at the top. It will put a line through it indicating you are muted. If you are the instructor you may click, instead, the microphone icon next to your name. That will also mute the microphone. If you need to shutoff your camera feed temporarily you can click the camera icon at the left above the video window. If you are the instructor you may click, instead, the camera icon just to the left of your name. Both accomplish the same task. 16

18 17

19 Desktop Showing Scopia allows anyone in the room to show their desktop, or selected applications on their desktop. Unlike webconferencing programs, Scopia does not allow someone to remote control applications on your desktop but it does allow you to show your desktop to all of the participants. While this is typically an instructor function, anyone in the room can actually do it, though only one desktop may be showing at a time. The desktop shown is appearing in real time. This means that if the user changes their desktop by moving a window, entering data in an application that is showing, or brings up a new application, all of the users will see it with a few seconds delay. You should also be aware that people will NOT see your mouse moves. Your mouse is hidden from the users point of view. We will discuss a workaround for that shortly. NOTE: If you plan on showing your desktop we STRONGLY advise you to change your screen resolution to 1024x768. Large screens make text difficult to read on a user s smaller screen. Furthermore we have noticed that some wide screen resolutions present a warped image of the screen to the participants, making the screen look like the bottom was dragged right while the top was in its present location. You avoid ALL of these problems by temporarily switching your screen resolution to 1024x768 BEFORE you show your desktop. (You can alter your screen resolution AFTER you are in the meeting however.) Also note that desktop showing is currently limited to Windows machines only. Macintosh users may view desktops but cannot show their desktops unless they are using the Windows version of Scopia in a Windows partition on their Macintosh. To show your desktop click the screen icon at the top. (If you are full screen there will be text next to the icon). You will then be asked if you want to show your desktop or specific applications. I always recommend showing your entire desktop. We have had fewer problems that way. The first time you show a desktop you may be asked if you want to install a small software application. Agree to do so. 18

20 Always move the application you want your participants to see (in this case Excel) to the top and adjacent to the smaller video window. Everyone s video will now compress into the tiny space showing so that the visual focus will be on the application. You want to make the application window as large as possible but it is also possible to extend it beyond what your users are capable of seeing with right or bottom scrolling. Changing to 1024x768 screen resolution helps prevent this. But another thing you should do is slowly drag the right edge of the window you want to show right, a little bit at a time, until someone in the class says STOP. Tell them to say that when the right edge of the window you are dragging is right at the right edge of their own computer screen. Do the same thing moving the bottom edge of the window down. IF you do not get all the way to the edges of your own screen, make a mental note as to where the right and bottom limits are and make sure you never go beyond them for any other application you are showing. I often put a small piece of tape on the screen s bezel to indicate the screen limits for the class. The participants may have to be reminded to make their Scopia window full screen (by clicking the square or double clicking the handlebar) in order to see everything you want to show. (Ok, but what about Powerpoint presentations. The easiest way to show Powerpoint files is to display them in edit mode. You will then advance the slide by clicking the new slide in the ribbon column containing thumbnails of all the slides on the left of the Powerpoint editor window. Of course you lose all animated transitions. Now the reason you don t run Powerpoint in full screen display mode is you will lose your view of the participants because the Powerpoint window eclipses everything else.) 19

21 Now let s say you want to highlight something on the spreadsheet by putting a circle around it. With webconferencing applications the participants can follow your mousemoves. This product, however, is not quite webconferencing so the participants cannot see your mouse moves. We work around the problem by entering drawing mode. Enter drawing mode by clicking the paintbrush at the top abovecenter the video window. 20

22 That will remove the participant list temporarily and replace it with a paint pallet. You can adjust the thickness of the line by adjusting the slider below the swatches. Above the swatches you can select either a solid color (for a line for example) or a semi transparent color (highlighting, it works like a yellow highlighter on paper). In the swatch area itself you can select the color you want of the solid line or highlighting. 21

23 In the example below I have hand drawn (with my mouse button depressed) a solid red line around the sum in cell A6. 22

24 NOTE: The mouse button does not behave like a mouse button when in drawing mode. Rather, it allows you to draw and only draw. If you want to advance a screen in a browser or add more data to your spreadsheet you would like to click to do it but first you MUST turn off drawing mode. Turning off drawing mode erases anything you have drawn. Drawings are not permanent. To turn off drawing mode click on the paint brush icon again. You will see anything you have drawn disappear and now the mouse will work with your application as it is supposed to. In order to end desktop showing, click the screen icon at the top that has a red X in the corner of a screen icon. 23

25 24

26 Audio and Video Controls Now we will look at some audio and video controls that are available to instructors and to participants. You can move your personal video window to any of the 4 corners of the screen. That can be useful if someone is talking in an area blanketed by your personal window. Click the down arrowhead next to the personal window icon and you will see 4 choices of window placement. Select the one you want. You can also make the personal video window go away by clicking actual personal window icon itself, not the down arrow. You can also make the personal window re appear in its last position by clicking on the personal window icon. IF you are the moderator (you are the one who put in the moderator pin) you may mute your own microphone OR anyone else s microphone by clicking the microphone icon left of their name. ONLY the moderator may do this. When that happens the hand icon at the top goes bright. If someone wants to talk they can click on the hand icon. The moderator can then choose to recognize them by clicking on the person s microphone, thus giving them their mic back. You will see a hand icon next to their name. The second you click on their microphone to release it the hand icon will disappear and they may talk. 25

27 Text Chat Anyone in the room may text chat with the entire group or with a selected individual in the room. To text chat simply type in to the window below. Where it says Public you can click the down arrow and select a specific individual in the room to chat with. This enables a private chat between two participants. Private chats are just that, private and the results are now in the output pane for everyone to see. The only people who may see a private chat are the chatting participants themselves. When the person chatting clicks the green arrow key the contents of the chat is moved into the chat window. 26

28 27

29 Exiting a Meeting Now if the meeting is over and you want to leave you can click the red circle highlighted. You will see the message below. This is to prevent you from inadvertently exiting a meeting by mistake. If you are a participant you will then exit the meeting if you had clicked Yes. However, if you are the moderator you are asked if you want to terminate the meeting or allow it to continue without your presence. I suspect most of the time you want to terminate it, however you may want to allow students 28

30 to continue chatting. The analogy is you have a meeting in your office. If you terminate the meeting you throw everyone out. If you elect to allow the meeting to continue without your presence it is like you leaving your office to go down the hall while people can stay in your office and continue on. It is really your choice. The meeting will conclude when the last person leaves. NOTE: At this time the meetings cannot be recorded. NOTE: If you are the instructor, be sure to schedule your space in the public Scopia calendar. Failure to do so may result in your room not being allowed to continue its meeting. We only have a limited number of concurrent seat licenses so scheduling (and playing nice in the sandbox) is critical to avoid future controls on this environment. NOTE: the maximum number of participants in a meeting is 17. While you can have more, you can only see 16 people at a time (plus yourself in the personal window). Last revised: JSG: 6/13/11 29

Installing Lync. Configuring and Signing into Lync

Installing Lync. Configuring and Signing into Lync Microsoft Lync 2013 Contents Installing Lync... 1 Configuring and Signing into Lync... 1 Changing your Picture... 2 Adding and Managing Contacts... 2 Create and Manage Contact Groups... 3 Start an Instant

More information

Lync will be set up automatically after it has been installed, but some personalization may be needed.

Lync will be set up automatically after it has been installed, but some personalization may be needed. Setting up Lync / Installing Lync Microsoft Lync is a communication tool that provides IM, voice, screen and file sharing, and online meeting capabilities. Lync should be installed on your computer by

More information

Lync 2013 - Online Meeting & Conference Call Guide

Lync 2013 - Online Meeting & Conference Call Guide Lync 2013 - Online Meeting & Conference Call Guide Alteva Hosted Lync Version:00 QUICK LINKS Schedule an Online Meeting Change Meeting Access and Presenter Options Join from a Computer with Lync Installed

More information

How to register and use our Chat System

How to register and use our Chat System How to register and use our Chat System Why this document? We have a very good chat system and easy to use when you are set up, but getting registered and into the system can be a bit complicated. If you

More information

Blackboard Collaborate Introduction & Handbook

Blackboard Collaborate Introduction & Handbook CSU Stanislaus Office of Information Technology Blackboard Collaborate Introduction & Handbook What is Collaborate? Blackboard Collaborate is the university s online meeting and conferencing service. Users

More information

WebEx Meeting Center User's Guide

WebEx Meeting Center User's Guide WebEx Meeting Center User's Guide Table of Contents Accessing WebEx... 3 Choosing the scheduler that works for you... 6 About the Quick Scheduler Page... 6 About the Advanced Scheduler... 8 Editing a scheduled

More information

Unified Communications Using Microsoft Office Live Meeting 2007

Unified Communications Using Microsoft Office Live Meeting 2007 Unified Communications Using Microsoft Office Live Meeting 2007 Text version of online course. Contents Unified Communications... 1 About Microsoft Office Live Meeting 2007... 3 Copyright Information...

More information

User Guide. Live Meeting. MailStreet Live Support: 866-461-0851

User Guide. Live Meeting. MailStreet Live Support: 866-461-0851 User Guide Live Meeting Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations,

More information

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync.

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync. Getting Started Sign in and get started If you re already logged on to your organization s network, sign in by starting Lync. 1. On the Windows taskbar, click Start, click All Programs, click Microsoft

More information

Zoom Participant Guide

Zoom Participant Guide The Office of Academic Technology http://academictech.ottawa.edu/ Zoom Participant Guide Zoom is a conferencing solution that provides both video conferencing and screen sharing capabilities. Its high-quality

More information

Campus 2.0 Student s Guide. For PC and Mac Users

Campus 2.0 Student s Guide. For PC and Mac Users Campus 2.0 Student s Guide For PC and Mac Users July 7, 2009 IMPORTANT NOTICE Copyright 2009 Tegrity, Inc. DISCLAIMER 2009 Tegrity, Inc. all rights reserved Campus 2.0 Student s Guide Disclaimer iii TABLE

More information

Lync 2013 Quick Reference Lync Meetings. Join a Lync Meeting. Schedule a Lync Meeting. Do I need a PIN, work number or extension? Set meeting options

Lync 2013 Quick Reference Lync Meetings. Join a Lync Meeting. Schedule a Lync Meeting. Do I need a PIN, work number or extension? Set meeting options Join a Lync Meeting 1. In the meeting request, click Join Lync Meeting or click Join Online in the meeting reminder. 2. On the Join Meeting Audio window, select one of the options: Use Lync (full audio

More information

Using WebEx. Support. Accessing WebEx. WebEx Main Screen

Using WebEx. Support. Accessing WebEx. WebEx Main Screen Using WebEx WebEx provides a real-time, video-conferencing classroom environment. It has one application window with voice chat, text chat, an interactive whiteboard for displaying files or webpages, video,

More information

Mastering Lync Meetings

Mastering Lync Meetings Mastering Lync Meetings cd_mastering_lync_meetings_v2 1 8/25/2014 Course Title Contents Overview of scheduled Online Lync meetings... 3 General Best Practices... 3 Scheduling the meeting... 4 Recurring

More information

For Windows. 2012 Microsoft Corporation. All rights reserved.

For Windows. 2012 Microsoft Corporation. All rights reserved. For Windows 1 About Microsoft Lync... 4 Lync Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 7 Invite more people

More information

Getting Started with Microsoft Office Live Meeting. Published October 2007 Last Update: August 2009

Getting Started with Microsoft Office Live Meeting. Published October 2007 Last Update: August 2009 Getting Started with Microsoft Office Live Meeting Published October 2007 Last Update: August 2009 Information in this document, including URL and other Internet Web site references, is subject to change

More information

Getting Started with Microsoft Office Live Meeting. Published October 2007

Getting Started with Microsoft Office Live Meeting. Published October 2007 Getting Started with Microsoft Office Live Meeting Published October 2007 Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless

More information

Getting Started in NACADA s Zoom Environment for Meetings

Getting Started in NACADA s Zoom Environment for Meetings Getting Started in NACADA s Zoom Environment for Meetings In a previous document, we discussed Preparing to Enter NACADA s Zoom Meeting / Webinar Environment. If you have not yet downloaded and installed

More information

Lync Guide for Faculty and Staff

Lync Guide for Faculty and Staff Lync Guide for Faculty and Staff Prepared for the faculty and staff of the School of Engineering, University of Connecticut, by: Engineering Computing Services School of Engineering University of Connecticut

More information

Skype for Business: Get Started... 3. Set-up Audio... 3. Set-up Video... 3. Conversation Window... 4. Shut Your Virtual Office Door...

Skype for Business: Get Started... 3. Set-up Audio... 3. Set-up Video... 3. Conversation Window... 4. Shut Your Virtual Office Door... Desktop/Laptop Contents : Get Started... 3 Set-up Audio... 3 Set-up Video... 3 Conversation Window... 4 Shut Your Virtual Office Door... 4 Personalise... 5 Customise What s Happening Today... 5 Profile

More information

If you re experiencing issues with Zoom, after reading this guide, please contact Media Services at

If you re experiencing issues with Zoom, after reading this guide, please contact Media Services at Zoom Participant Guide Zoom is a web conferencing solution that provides both video conferencing and screen-sharing capabilities. Its high-quality and easy to use format has made it a great choice for

More information

Web Conferencing with Microsoft Lync TM. Quick Start Guide

Web Conferencing with Microsoft Lync TM. Quick Start Guide Web Conferencing with Microsoft Lync TM Quick Start Guide Web Conferencing with Microsoft Lync i Contents Participate in Online Meetings with Lync Web App... 1 Check Your Meeting Readiness... 1 Join the

More information

Zoom Participant Guide

Zoom Participant Guide Zoom Participant Guide Zoom is a conferencing solution that provides both video conferencing and screen sharing capabilities. Its high-quality and easy to use format have made it a great choice for istudy.

More information

Additional support documentation is available via the Zoom online knowledge base: Zoom Audio, Video & Sharing

Additional support documentation is available via the Zoom online knowledge base: Zoom Audio, Video & Sharing Zoom Student Guide About Zoom: Zoom is an internet-based conferencing solution that provides both video conferencing and screen share capabilities. Its high-quality, easy to use format and Moodle integration

More information

Table of Contents. Begin Here: Getting Started with WebEx. What is WebEx? Why would I use it?

Table of Contents. Begin Here: Getting Started with WebEx. What is WebEx? Why would I use it? Table of Contents Begin Here: Getting Started with WebEx... 1 Scheduling a Meeting from the WebEx Website... 4 Scheduling a Meeting from Outlook 2010... 5 Selecting Audio Conference Settings... 6 Joining

More information

Use Yahoo Messenger for a Video or Audio Conference

Use Yahoo Messenger for a Video or Audio Conference Use Yahoo Messenger for a Video or Audio Conference About These Instructions: These instructions are intended primarily for those who are new to instant messaging. If you already use Yahoo Messenger and

More information

Department of Information Technology. Microsoft Lync Basic Functions

Department of Information Technology. Microsoft Lync Basic Functions Department of Information Technology Microsoft Lync 2013 Basic Functions October 2013 Table of Contents Table of Contents... 2 Overview... 3 Objectives... 3 Microsoft Lync Training... 4 Getting Started...

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions Contents Installing Lync 2010 Setting Up Devices Managing Contacts Using Lync 2010 as a Phone Using Lync 2010 with Office Outlook Scheduling Meetings Inviting People to Meetings

More information

HARLANDALE ISD LYNC BEST PRACTICES. These are the basic user guidelines; including editing your profile, trouble shooting, and Outlook sync.

HARLANDALE ISD LYNC BEST PRACTICES. These are the basic user guidelines; including editing your profile, trouble shooting, and Outlook sync. HARLANDALE ISD LYNC BEST PRACTICES These are the basic user guidelines; including editing your profile, trouble shooting, and Outlook sync. We are using the full version of Lync 2013 which is a part of

More information

Microsoft Office Live Meeting Client. Getting Started User Guide.

Microsoft Office Live Meeting Client. Getting Started User Guide. Microsoft Office Live Meeting Client. Getting Started User Guide. Contents Introduction... 3 Getting Started... 3 Starting an Instant Meet Now Meeting... 3 Joining a Meeting... 4 Starting Voice and Video...

More information

Accept an IM request. Set or change your presence. Click anywhere on the picture display area of the IM request pane.

Accept an IM request. Set or change your presence. Click anywhere on the picture display area of the IM request pane. Accept an IM request Click anywhere on the picture display area of the IM request pane. Set or change your presence Presence lets other people see at a glance whether you and your contacts are currently

More information

Coursar WebMeeting Manual

Coursar WebMeeting Manual At the end of this tutorial, you will be able to answer the following questions: What is Coursar WebMeeting?... 1 What are the minimum requirements to run a meeting?... 2 What are the Roles in an online

More information

Blackboard Collaborate Classroom in Desire2Learn. Presenters

Blackboard Collaborate Classroom in Desire2Learn. Presenters Blackboard Collaborate Classroom in Desire2Learn Presenters Copyright 2014 Information Technology Services Kennesaw State University This document may be downloaded, printed, or copied, for educational

More information

Attendees. Joining a Training. GoToTraining User Guide

Attendees. Joining a Training. GoToTraining User Guide Attendees Joining a Training Attending a training requires registration. If you have registered through an invitation email or registration link, you will receive a confirmation email with a link to join

More information

What is My Teamwork? What s new in this release? MY TEAMWORK 5.0 QUICK START GUIDE

What is My Teamwork? What s new in this release? MY TEAMWORK 5.0 QUICK START GUIDE MY TEAMWORK 5.0 QUICK START GUIDE What is My Teamwork? My Teamwork is a converged communications solution that combines presence-aware instant messaging with the ability to make phone calls, conference

More information

CISCO WebEx Guide for Host/Meeting Organiser. Unified Communications

CISCO WebEx Guide for Host/Meeting Organiser. Unified Communications Unified Communications CISCO WebEx Guide for Host/Meeting Organiser Version: November 2014 TABLE OF CONTENTS Introducing WebEx... 2 How to create a WebEx account... 3 The first time you log into WebEx...

More information

How to Host WebEx Meetings

How to Host WebEx Meetings How to Host WebEx Meetings Instructions for ConnSCU Faculty and Staff using ConnSCU WebEx BEFORE YOU BEGIN PLEASE READ! On 7/30/15, the ConnSCU WebEx site was upgraded to a new version. Although the new

More information

SeeVogh Video Conferencing

SeeVogh Video Conferencing SeeVogh Video Conferencing SeeVogh runs on Windows, Mac OS X, and Linux. SeeVogh works best when using a network connection connected with a physical cable instead of a wireless network connection. The

More information

Microsoft Lync 2013 TRAINING GUIDE. University Of Central Florida Computer Services & Telecommunications

Microsoft Lync 2013 TRAINING GUIDE. University Of Central Florida Computer Services & Telecommunications Microsoft Lync 2013 TRAINING GUIDE University Of Central Florida Computer Services & Telecommunications Table of Contents Microsoft Lync 2013... 1 Lync 2013 Main Screen... 1 Lync Options... 2 General Options...2

More information

Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007. Apptix Live Support: 866-428-0128

Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007. Apptix Live Support: 866-428-0128 Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 Apptix Live Support: 866-428-0128 Quick Start Guide / Introduction Page 2 of 6 Quick Start

More information

Polycom Converged Management Application (CMA ) Desktop for Mac OS X. Help Book. Version 5.1.0

Polycom Converged Management Application (CMA ) Desktop for Mac OS X. Help Book. Version 5.1.0 Polycom Converged Management Application (CMA ) Desktop for Mac OS X Help Book Version 5.1.0 Copyright 2010 Polycom, Inc. Polycom and the Polycom logo are registered trademarks and Polycom CMA Desktop

More information

Skype for Business. User Guide. Contents

Skype for Business. User Guide. Contents Skype for Business User Guide Contents What is Skype for Business... 2 Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Subsequent access to Skype for Business... 3

More information

Zoom Guide Book. The Office of Academic Technology http://academictech.ottawa.edu/ LEADER GUIDE

Zoom Guide Book. The Office of Academic Technology http://academictech.ottawa.edu/ LEADER GUIDE The Office of Academic Technology http://academictech.ottawa.edu/ Zoom Guide Book LEADER GUIDE Documentation and screenshots are based on Zoom version 2.5.XXXX About Zoom: Zoom is a cloud-based conferencing

More information

Live Meeting 2007 Getting Started Guide

Live Meeting 2007 Getting Started Guide Live Meeting 2007 Getting Started Guide Introduction This guide is intended for people who use Microsoft Office Live Meeting 2007. It tells you how to join meetings quickly, and provides instructions on

More information

Audio setup and making calls

Audio setup and making calls Forward your Quick Start Guide phone calls Want your calls to go to your Voice Mail or to your cell phone or a hotel room phone?. In the lower-left of the main Skype for Business window, click the Call

More information

PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following:

PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following: HOSTING AN NJIT WEBEX MEETING PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following: Technical Needs: A headset/mic combo unit (preferably

More information

CISCO WebEx Guide for participants of WebEx meetings. Unified Communications

CISCO WebEx Guide for participants of WebEx meetings. Unified Communications Unified Communications CISCO WebEx Guide for participants of WebEx meetings Version: January 2014 TABLE OF CONTENTS Introducing WebEx... 2 How to join a WebEx meeting... 2 How to join a WebEx meeting as

More information

Inviting Someone to Skype for Business (Lync) Via Email Meet Right Now

Inviting Someone to Skype for Business (Lync) Via Email Meet Right Now Inviting Someone to Skype for Business (Lync) Via Email Meet Right Now Perform the following process 10 15 minutes before your online meeting appointment. Reminders: Skype for Business must be installed

More information

Microsoft Lync 2010 Voice and Video Training

Microsoft Lync 2010 Voice and Video Training Microsoft Lync 2010 Voice and Video Training Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward a Call Follow

More information

Unified Communications. Using Jabber for Windows

Unified Communications. Using Jabber for Windows Unified Communications Using Jabber for Windows Version: January 2014 TABLE OF CONTENTS Introduction to Jabber... 2 Computer phone settings... 3 Contacts... 4 How to add a contact... 4 How to find a contact...

More information

Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started

Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward

More information

VIDEO COMMUNICATION USER GUIDE

VIDEO COMMUNICATION USER GUIDE VIDEO COMMUNICATION USER GUIDE Contents QUICK START GUIDE... 3 INVITE GUESTS (HOSTS ONLY)... 3 VERIFY YOUR EQUIPMENT... 3 INSTALL THE AVC APPLICATION... 3 CHECK YOUR CAMERA... 3 CHECK YOUR AUDIO... 3 SET

More information

Host - Dialing In To An Adobe Connect Meeting

Host - Dialing In To An Adobe Connect Meeting Host - Dialing In To An Adobe Connect Meeting This How-To Guide will walk a Connect Meeting Room Host through the process of starting the Audio option within a Connect Meeting room. NOTE: The Attendees

More information

OCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007

OCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 OCS Client Installation - Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 MailStreet Live Support: 866-461-0851 Document Revision: March, 2010

More information

CONFERENCE NOW. with WebConnect

CONFERENCE NOW. with WebConnect CONFERENCE NOW with WebConnect I. WebConnect Overview 2 A. Conference Center 2 B. Conference Controls II. Log in (Chairperson) 3 III. Join a Meeting (Participant) 5 IV. Conference Controls 6 A. Participants

More information

Introduction to Adobe Connect Video Conferencing System

Introduction to Adobe Connect Video Conferencing System Introduction to Adobe Connect Video Conferencing System Adobe Connect is the Australian National University's web conferencing solution for staff and students. It has been integrated with the University's

More information

Lync 2013 User Instructions

Lync 2013 User Instructions Lync 2013 User Instructions 4/2/2014 What is Microsoft Lync? Microsoft Lync 2013 is an instant messenger that can be used for sending instant messages, having a voice or video chat and for conducting corporate

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Subsequent access to Skype for Business... 3 Customising Skype for Business

More information

GreenLight Web Quick Guide - Host

GreenLight Web Quick Guide - Host This guide provides the basic information necessary to create, start, and host a GreenLight Web conference. Call (800) 839-9976 if we can be of any assistance. Thank you for using GreenLight Collaboration!

More information

Lync 2013 Quick Reference

Lync 2013 Quick Reference Lync 2013 Quick Reference Audio Set up your audio device Before using Lync to make a call or join a conference, set up your audio device and check the quality. You can use your computer s mic and speakers,

More information

TeamViewer 8 Manual Meeting

TeamViewer 8 Manual Meeting TeamViewer 8 Manual Meeting Rev 8.1-12/2012 TeamViewer GmbH Kuhnbergstraße 16 D-73037 Göppingen www.teamviewer.com Table of contents 1 About TeamViewer... 5 1.1 About the software... 5 1.2 About the manual...

More information

Dianne Harrison Ferro Mesarch

Dianne Harrison Ferro Mesarch Instructions for Fuze Web Conferencing Recommended Hardware, Software and Settings...2 Hardware... 2 Software... 2 Video Settings... 2 Audio Settings... 2 Content Settings... 2 Creating a Fuze Account...3

More information

Bb Collaborate Online Rooms Faculty Support Guide

Bb Collaborate Online Rooms Faculty Support Guide Bb Collaborate Online Rooms Faculty Support Guide D2L Services West Chester University of Pennsylvania www.wcupa.edu/d2l 610-436-3350, option 2 Anderson Hall, room 20 d2l@wcupa.edu v10.3 June 2014 Contents

More information

Microsoft Lync 2010 The Essentials

Microsoft Lync 2010 The Essentials Microsoft Lync 2010 The Essentials Training User Guide Syed Ali Raza Director IT NUML Email : saraza@numls.edu.pk Engr Fazal-i-Hassan UC Specialist Email : fhassan@numls.edu.pk August 29, 2011 MICROSOFT

More information

Getting Started Guide. November 25, 2013

Getting Started Guide. November 25, 2013 Getting Started Guide November 25, 2013 Getting Started Guide Chapters 1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email,

More information

Harrisburg University Skype for Business User Guide

Harrisburg University Skype for Business User Guide Harrisburg University Skype for Business User Guide Contents 2 Accessing Skype for Business... 2 Starting Skype for Business on your desktop... 3 Subsequent access to Skype for Business... 3 Changing Skype

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Subsequent access to Skype for Business... 3 Customising Skype for Business

More information

UniCom & Skype for Business Windows User Guide

UniCom & Skype for Business Windows User Guide UniCom & Skype for Business Windows User Guide Downloading Skype Required equipment and how to test it Initiating a call Answering a call Disconnecting a call Placing and removing a call from Hold Transfer

More information

TeamViewer 9 Manual Meeting

TeamViewer 9 Manual Meeting TeamViewer 9 Manual Meeting Rev 9.2-07/2014 TeamViewer GmbH Jahnstraße 30 D-73037 Göppingen www.teamviewer.com Table of contents 1 About TeamViewer... 5 1.1 About the software... 5 1.2 About the manual...

More information

Lync Quick Start Guide for MAC OS

Lync Quick Start Guide for MAC OS Microsoft Lync is a unified communications platform that works ideally in a Windows Operating System, but is also feature- rich using a MAC OS. The purpose of this guide is to cover highlights of Lync

More information

TeamViewer 7 Manual Meeting

TeamViewer 7 Manual Meeting TeamViewer 7 Manual Meeting TeamViewer GmbH Kuhnbergstraße 16 D-73037 Göppingen www.teamviewer.com Table of contents 1 About TeamViewer... 5 1.1 About the software... 5 1.2 About the manual... 5 2 Basics...

More information

In order to take advantage of the free GVSU business plan, you must download oovoo from GVSU s oovoo website:

In order to take advantage of the free GVSU business plan, you must download oovoo from GVSU s oovoo website: How to oovoo Download oovoo In order to take advantage of the free GVSU business plan, you must download oovoo from GVSU s oovoo website: www.gvsu.edu/oovoo If you already have an oovoo account, you will

More information

Office 365 (Use Lync for online meetings)

Office 365 (Use Lync for online meetings) Office 365 (Use Lync for online meetings) 15 April 2015 - Lync is being rebranded SKYPE FOR BUSINESS Further Help: Microsoft have further information on what s new in Lync, getting started with Lync, how

More information

Bb Collaborate Online Rooms Faculty Support Guide

Bb Collaborate Online Rooms Faculty Support Guide Bb Collaborate Online Rooms Faculty Support Guide D2L Services West Chester University of Pennsylvania www.wcupa.edu/d2l 610-436-3350, option 2 Anderson Hall d2l@wcupa.edu D2L v10.5 BB Collaborate 12.6.4

More information

Scopia Desktop for Windows Installation and Configuration

Scopia Desktop for Windows Installation and Configuration Scopia Desktop for Windows Installation and Configuration Prepared by ITS Teaching Services Version 1.1 Updated 2 December 2011 Scopia Desktop is a software application that allows a personal computer,

More information

How to Organize and Start a GoToMeeting Videoconference

How to Organize and Start a GoToMeeting Videoconference How to Organize and Start a GoToMeeting Videoconference In orider to organize a meeting and invite others to the video conference, Organizers must first use a GoToMeeting account and then download the

More information

Scopia Desktop Client

Scopia Desktop Client Scopia Desktop Client User Guide Version 8.2.1 For Solution 8.2 8.2.1 2000-2013 RADVISION Ltd. All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United

More information

Communicating with Skype for Business

Communicating with Skype for Business Communicating with Skype for Business Information Services Communicating with Skype for Business This guide is for people who are new to Skype for Business, and provides information on how to begin using

More information

Getting Started. Getting Started. www.clickmeeting.com

Getting Started. Getting Started. www.clickmeeting.com Getting Started www.clickmeeting.com 1 Introduction ClickMeeting is a web-based videoconferencing platform where you can conduct on-demand meetings, webinars and presentations without spending a dime on

More information

Create a Basic Skype* Account. Intel Easy Steps 1 2012 Intel Corporation All rights reserved.

Create a Basic Skype* Account. Intel Easy Steps 1 2012 Intel Corporation All rights reserved. Create a Basic Skype* Account Intel Easy Steps 1 2012 Intel Corporation Using Skype* to Communicate: Create and use a Basic Skype Account There are different ways of communicating and sharing through the

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Windows October 2015 Contents Introduction... 3 Starting Skype for Business... 3 Skype for Business Contacts... 3 Create Groups... 3 Add Contacts to Skype for Business Groups...

More information

Quick Reference Guide 1 Lync for Mac 2011 Using Lync 2011 Client

Quick Reference Guide 1 Lync for Mac 2011 Using Lync 2011 Client Quick Reference Guide 1 Lync for Mac 2011 Using Lync 2011 Client r Lync for Mac 2011 is the latest instant messaging (IM) client from Microsoft for the Macintosh platform and is the upgrade to Microsoft

More information

PowerPoint 2007: Animation Learning Guide

PowerPoint 2007: Animation Learning Guide PowerPoint 2007: Animation Learning Guide What kinds of animations can I use? PowerPoint offers two different kinds of animations: Text and object animations control the way in which content appears on

More information

Office 365 Intro to Lync

Office 365 Intro to Lync Office 365 Intro to Lync What to do: Screenshots: Before you Start: Make sure you have downloaded the Lync client from O365. If not, install to your machine. Ready to use: Open Lync by clinking on the

More information

VoIP Audio Setup - PC Users

VoIP Audio Setup - PC Users VoIP Audio Setup - PC Users To select and test your Mic & Speakers settings 1. Right-click the icon in the PC system tray and select Preferences. 2. Select Audio. Microphone Setup - It is recommended that

More information

Getting Started with Zoom

Getting Started with Zoom Getting Started with Zoom The Institute of Agriculture has recently purchased a site license for a new cloud-based video conferencing service known as Zoom. If you have ever connected to a GoToMeeting,

More information

Get started with Lync 2013

Get started with Lync 2013 Get started with Lync 2013 To get started with Lync 2013, you will need: Lync 2013 software (installed with Microsoft Office Professional Plus 2013). An audio device and webcam (optional). Check your audio

More information

Using Blackboard Collaborate WithOUT Blackboard

Using Blackboard Collaborate WithOUT Blackboard Using Blackboard Collaborate WithOUT Blackboard Blackboard (Bb) Collaborate is a web conferencing tool similar to AdobeConnect. It can be used separately without Bb and it can be embedded within Bb. This

More information

LYNC 2010 USER GUIDE

LYNC 2010 USER GUIDE LYNC 2010 USER GUIDE D O C U M E N T R E V I S O N H I S T O R Y DOCUMENT REVISION HISTORY Version Date Description 1.0 6/25/2013 Introduction of the Lync 2010 to product line. 2 Lync 2010 User Guide 401

More information

HP MyRoom Transitioning From HPVR To MyRoom Quick Reference Guide

HP MyRoom Transitioning From HPVR To MyRoom Quick Reference Guide HP MyRoom Transitioning From HPVR To MyRoom Quick Reference Guide Other helpful topics Earlier topics in the series These Quick Reference Guides will also help you make the transition from HP Virtual Rooms

More information

Using Lync on a Mac. Before you start. Which version of Lync? Using Lync for impromptu calls. Starting Lync 2011

Using Lync on a Mac. Before you start. Which version of Lync? Using Lync for impromptu calls. Starting Lync 2011 Using Lync on a Mac Before you start Please read our instructions on how to set up your Lync account and your audio and video devices. Which version of Lync? Because of the features available, we recommend

More information

Getting Started Guide. January 19, 2014

Getting Started Guide. January 19, 2014 Getting Started Guide January 19, 2014 User Guide Chapters 1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email, sent to the

More information

Make Voice Calls and Share Documents using Skype*

Make Voice Calls and Share Documents using Skype* Make Voice Calls and Share Documents using Skype* Intel Easy Steps 1 2012 Intel Corporation Using Skype for making Voice Calls and Sharing Documents In the previous activity Using Skype to Communicate

More information

Microsoft Skype for Business/Lync

Microsoft Skype for Business/Lync Quick Glance: } Skype for Business/Lync is a text, voice, and video conference application. } Skype for Business is available for Windows computers. } Lync is available for Mac, ios, and Android devices.

More information

Using the RealPresence Desktop Client

Using the RealPresence Desktop Client Using the RealPresence Desktop Client The RealPresence Desktop Client (RPD) is used to connect to a video conference over your laptop/desktop/mac. Once downloaded and installed, it can be used to join

More information

IM, Presence, and Contacts

IM, Presence, and Contacts Accept an IM request Click anywhere on the picture display area of the IM request pane. Set or change your presence Presence lets other people see at a glance whether you and your contacts are currently

More information

SaskTel Hosted & Collaboration - Hosted Lync User Guide 1

SaskTel Hosted  & Collaboration - Hosted Lync User Guide 1 Overview... 2 First Time Login... 3 Customize Lync Options... 5 My Picture and Personal Options... 6 Change your Personal and My Picture Options... 6 Presence... 7 Change your Status... 7 Location... 8

More information

Web Manual: Go To Meeting April 2015

Web Manual: Go To Meeting April 2015 Web Manual: Go To Meeting Table of Contents Getting Started... 3 What is GoToMeeting?... 3 Activating Your Account... 3 What You Need for Set-up... 3 Changing Account Details (Name, Email, Time Zone, Password)...

More information

Quick Reference Guide 1 Skype For Business Using the Application

Quick Reference Guide 1 Skype For Business Using the Application Quick Reference Guide 1 Skype For Business Using the Application Skype For Business is the latest instant messaging (IM) client from Microsoft and is the upgrade to Microsoft Lync 2013. Skype For Business

More information

For Mac. 2012 Microsoft Corporation. All rights reserved.

For Mac. 2012 Microsoft Corporation. All rights reserved. For Mac 1 About Microsoft Skype for Business... 3 Skype for Business Window... 4 Audio... 5 Make a call... 5 Answer a call... 5 Listen to voicemail... 5 Instant Messaging (IM), Presence, Contacts... 6

More information