Strategy & Business Planning Facilitation Services

Transcription

1 Strategy & Business Planning Facilitation Services Collaborative Contracting Commercial & Procurement Project Governance Leadership Team & Culture Organisation & Process Improvement Bringing people, projects and organisations to life

2 Strategy and Business Planning The Strategic Plan needs to be the compass that aligns your company to true north over the next three to five years. Where are you going and what are you targeting to achieve success and to drive the right behaviours in the organisation? The business plan will be the map that aligns to your compass (strategic plan). It covers in detail where you have been and what you are focussed on, but it really outlines how you plan to deliver on your strategic plan in the short term. BRS Services BRS has extensive experience in facilitating, designing and delivering strategic and business planning services across of the Infrastructure, Resources and Government industries. Our approach centres on the following: Facilitation of open and outcome focused sessions with key members of your Executive team and other interested parties that explore: the external environment in which you want to compete (via SWOT/PESTLE analysis) the nature and scale of the opportunity presented, and the key challenges associated with this the internal environment that enables you to deliver on your intent the key focus areas that are required to deliver success Inclusion of best-practice measurement techniques to enable you to track progress towards your goals and accountability loops to achieve this. Consideration of the human factors that need to be addressed for the strategy to be successfully implemented covering culture, leadership, organisation, motivation, skills, resource levels, and appetite for change. A focus on ensuring that the plans developed are comprehensive, aligned across all geographic and market segments, pragmatic; and that they consider the impact on running the day-to-day business. Practical examples of best practice strategy and business planning templates that will deliver success. Yogi Berra If you don t know where you are going, you will wind up somewhere else. To read more visit our blog at

3 Service & Improvement Reviews Collaborative Contracting Commercial & Procurement Project Governance Leadership Team & Culture Organisation & Process Improvement Bringing people, projects and organisations to life

4 All organisations face the constant challenge to do more with less and are under pressure to demonstrate how the services they provide represent value for money. BRS assists clients to respond to these challenges by reviewing the range and quality of services they provide. Our team has practical experience and can assist by facilitating workshops, developing service review policies and frameworks, undertaking external service reviews, providing advice and input, and coaching staff undertaking service reviews. Service Improvement - Identification and Criteria for Service Reviews The question of which services are to be reviewed should be addressed as part of your company s budget and business planning process. Some of the selection criteria that may be used to decide which services should be reviewed include: The amount spent on the service as a percentage of your company s total expenditure of the past three years Significant and unanticipated increases in spending (as a percentage) over a period of time Deteriorating performance trends, particularly related to KPIs The level of risk embodied in the current levels of service or the current method of service delivery There is an identified strategic change by your company in the area or service that is being provided The key aspect of the criteria is to focus on the proactive opportunity to review service levels given the changes identified above. All staff within your organisation should be encouraged to identify ways to maximise services with the finite resources available. Our Approach Our process for managing service reviews starts with the consideration of the external and internal environment of the service to gain a good understanding of the service to be reviewed. Then we will consider whether the service delivery is efficient, effective and appropriate by exploring a number of things such as: can benefits and outputs of the service be increased? Is the current method of delivering the service still the preferred method? If a change is contemplated, careful consideration will be given to understanding what will be required to effect change including clear roles and responsibilities, timeframes, communication plans, etc. Benefits Our service reviews enables our client to approach the reviews in a structured manner following a formal and systematic process that focuses the attention on the critical issues underpinning service delivery. It provides an approach that balances the needs of the stakeholders with the resources available to meet those needs. The results may lead to revised performance standards, cost savings, better targeted services, or identify opportunities to improve processes and become more efficient. Whatever the specific outcome, a structured process for reviewing services is one of the most important mechanisms that an organisation can use to ensure the services they provide balance needs and expectations of their key stakeholders. To read more visit our blog at

5 Risk & Opportunity Management Collaborative Contracting Commercial & Procurement Project Governance Leadership Team & Culture Organisation & Process Improvement Bringing people, projects and organisations to life

6 Risk and Opportunity Management is not only about minimising risk. It is also about taking advantage of opportunities through prudent management and informed understanding of risks. To ensure this occurs, there is a need to adopt a proactive and residual risk based approach to your risk management whether that be on projects, business planning or the strategic development of your business. Managing risks and opportunities in your business is not just about preventing things going wrong, but also about ensuring the business runs smoothly and efficiently on a day to day basis. Pro-active risk and opportunity management will assist you to improve relationships with your service providers, prevent disputes, reduce chaos, respond to disasters, improve service delivery, and save money. BRS provides strategic risk advice, project risk assessments as well as operational risk reviews and reporting and internal audits of your business and your people. BRS can also assist in the development and review of risk management policies, tools, frameworks and assessments that are aligned to the risk management standard ISO31000:2009. Our services include: Risk Reviews and Frameworks Value engineering risk assessments, strategic risk reviews or set up risk registers and templates to ensure the appropriate risk controls are developed; Training Provide programs for staff to help improve their ability to incorporate best practice risk management techniques into their day to day roles; Performance Reviews/Audit Perform process, system, project and contract audits for areas of risk to your business; Risk Reporting Design simple and effective dashboard reporting on your key risks and opportunities to ensure there is a focus on improvement and accountability. We have market-leading experience and expertise in the area of managing risks of infrastructure and capital projects, as well as managing risks in the government and resources sectors. We are members of the Risk Management Institute of Australasia (RMIA) providing regular updates and presentations on a range of topics. Our strength is mixing thought leadership and conceptual knowledge with practical experience and results orientation, as well as our passion for client education and service, quality management and professionalism. To read more visit our blog at