UNBELIEVABLY GOOD. You ll be blown away by our transformation BROKER REFERENCE GUIDE

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1 UNBELIEVABLY GOOD You ll be blown away by our transformation BROKER REFERENCE GUIDE January 2017

2 BROKER REFERENCE GUIDE EXCITING NEWS We know every broker makes a difference to their customers lives. So we ve listened to what you need and we ve transformed our business to help yours through access to more products, clearer pricing and policies, improved service and extra support. You ll be blown away by our transformation. To find out more talk to your BDM today. The information in this guide is general and does not update the standard terms and conditions that apply to each product. To find these product terms, log in to nabbroker.com.au

3 BROKER REFERENCE GUIDE HIGHLIGHTS at a glance FOUR MORE NAB HOME LOAN PRODUCTS NAB, NAB FlexiPlus Mortgage, NAB Tailored Home Loan, NAB Base Variable Rate Home Loan* SINGLE ANNUAL FEE on NAB no additional Application or Variation fees 10-YEAR INTEREST-ONLY PERIOD now available on investment loans^^ NO ACCOUNT SERVICE FEE on NAB Base Variable Home Rate Loans UPFRONT AND TRAIL COMMISSION on all eligible products* NO LEGAL SERVICE FEE Please note, NAB Homeplus or Peak Performance pricing structure remains unchanged $1,500 cash back^ EXPANDED CREDIT CARD OFFERING Added NAB Premium Card and NAB Low Fee Card *Commissions are only payable for loans via the NAB Broker (residential) channel and are subject to the qualifying criteria for each eligible product. This includes loans submitted via online application through nabbroker.com.au or through your aggregator s software system. Paper based applications are excluded. Please note that commissions will continue to be paid via your Aggregator. For more information about commissions, please refer to the NAB Commissions flyer available when you log in to nabbroker.com.au under the Resources tab. Upfront is paid on 75% of the approved limit on a NAB FlexiPlus Mortgage. ^For eligible customers who take out an eligible NAB Home Loan and Banking Bundle. An eligible NAB Home Loan and Banking Bundle involves taking out a NAB Home Loan of $250,000 or more, a NAB Credit Card and a NAB Transaction Account. For more information on this offer, please visit partner.nabbroker.com.au/offers/ ^^Available on NAB Tailored Home Loan and NAB Tailored Home Loans (stand alone) only. Available periods are 1,2,3,4,5 & 10 years. Important Information: Subject to normal lending criteria. Information current as at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). 1

4 Product BROKER REFERENCE GUIDE PRODUCT Four more home loan products with upfront and trail commission* Introducing a new generation of NAB home loan products for brokers. With four more NAB home loans to choose from, you can do things that were never possible before. And, best of all, it s all available via ApplyOnline via nabbroker.com.au or your aggregator software. WHAT S NEW? four more NAB home loans two new credit cards Four more NAB home loans products to choose from Here s the flexibility you and your customers have been asking for! You ll see these four new NAB home loan products, as well as NAB Homeplus and NAB Peak Performance, available when you login into nabbroker.com.au or your aggregator software. You can now access these four NAB products: NAB NAB Base Variable Rate Home Loan NAB FlexiPlus Mortgage (available stand alone or in NAB ) NAB Tailored Home Loan (available stand alone or in NAB ) Whether your customer is buying their first home, building, upgrading, renovating, or investing you will now have access to more home loan products and features to suit your individual client needs. For more information about our newly available home loans, please visit nabbroker.com.au or talk to your NAB Broker BDM. *Commissions are only payable for loans via the NAB Broker (residential) channel and are subject to the qualifying criteria for each eligible product. This includes loans submitted via online application through nabbroker.com.au or through your aggregator s software system. Paper based applications are excluded. Please note that commissions will continue to be paid via your Aggregator. For more information about commissions, please refer to the NAB Commissions flyer available when you log in to nabbroker.com.au under the Resources tab. Upfront is paid on 75% of the approved limit on a NAB FlexiPlus Mortgage. 2

5 Product BROKER REFERENCE GUIDE $1,500 cash back offer You can offer a $1,500 cash back to customers who take out an eligible NAB Home Loan and Banking Bundle* An eligible NAB Home Loan and Banking Bundle involves taking out a NAB Home Loan of $250,000 or more, a NAB Credit Card and a NAB Transaction Account. For more information on this offer, visit partner.nabbroker.com.au/offers/ Two more credit cards As part of our NAB offering, we re introducing two more credit cards to choose from, the NAB Premium Card and the NAB Low Fee Card. This puts the entire NAB suite of credit cards at your fingertips. For more information about credit cards, please visit nab.com.au/personal/banking/credit-cards# or call us today. *An eligible NAB Home Loan and Banking Bundle involves taking out a NAB Home Loan of $250,000 or more, a NAB Credit Card and a NAB Transaction Account. This offer is limited to a single $1,500 cash back per customer and per home loan application. This means, if there is more than one applicant and one applicant receives the $1,500 cash back, all applicants are deemed to have received the cash back. This offer is not available on NAB HomePlus and NAB Peak Performance, lines of credit and Portfolio facilities. This offer is not available for new home lending with or refinances from ubank or Advantedge. The $1,500 cash back will be credited to the nominated NAB Transaction Account of the primary (first named) home loan applicant within [30] days of drawdown of your home loan. Terms, conditions, fees, charges and eligibility criteria apply for all NAB products (available on request). Excludes businesses, trusts and other non-natural persons. Where the new lending is for construction purposes, you must drawdown $250,000 or more by 31 May The establishment of a limit of $250,000 or more does not satisfy this condition. A change to an existing NAB Home Loan which results in a new account number does not on its own qualify as new home lending. If there are joint home loan applicants the $1,500 cash back will be issued to the nominated NAB Transaction Account of the primary (first named) home loan applicant. Correct as at 1 January

6 Product BROKER REFERENCE GUIDE CASE STUDY Meet Zena and Jack Zena and Jack are planning to refinance their owner occupied and investment home loans with their mortgage broker, Michelle. They re considering two different NAB loans Zena and Jack have some important things that need to be managed in their loan. They d like to have multiple splits in the one application, as they also hold an investment property as well as an owner occupied property. They re thinking of using the equity in the property to buy shares in the future. They also prefer to have all their banking with one lender. They re comparing NAB Homeplus and NAB Choice Package to see what will suit their needs and their pockets. What s the difference between the two products? NAB HOMEPLUS $240 p.a. ($120 p.a. Loan Service Fee per loan split) $250 Legal Service Fee $300 Variation Fee for top up (if applicable) Valuation Fee (P.O.A) Total for year 1 is $490 NAB CHOICE PACKAGE No Application Fee* No Loan Service Fees* No Legal Service Fee No Valuation Fee Unlimited splits 10% discount on home and contents insurance 10% discount on car insurance 15% discount on NAB Mortgage Protect All for an annual package fee of $395 p.a. The choice is clear The NAB offers other great value-add components, such as discounted insurance. Even more importantly, it meets all their requirements it s easier for them to modify and vary their loan through the NAB channel of their choice. Improved customer experience They can also be assisted by a NAB Branch Banker who, in addition to having a good understanding of NAB home loan products, can also help them when referring to NAB premium services (such as NAB insurance). So they can now enjoy the full NAB customer experience. Their broker is happy For Michelle, their broker, it s good news too. Because it s easier for her to get extra service for Zena and Jack if they have questions in the future, which saves time and money and ensures her customers remain happy. Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to normal lending criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). The information provided is of a general nature and does not take into account your client s personal needs, financial circumstances or objectives. You should consider the appropriateness of the advice, having regard to your objectives, financial situation and needs. The case study is hypothetical and is not meant to illustrate the circumstances of any particular individual. Before making any investment decisions, you should read the relevant PDS or product terms available at nabbroker.com.au or at time of application. *$0 Application Fee applies to all new NAB applications. 4

7 Product BROKER REFERENCE GUIDE All home loans at a glance EXISTING PRODUCTS NEW! FEES & FEATURES HOMEPLUS PEAK PERFORMANCE BASE VARIABLE RATE TAILORED HOME LOAN FLEXIPLUS Loan Purpose Owner Occupied & Investment Owner Occupied & Investment Owner Occupied & Investment Owner Occupied & Investment Owner Occupied & Investment CHOICE PACKAGE** KEY FEATURES FEES LOAN STRUCTURE Rate Options Repayment Type Maximum Loan to Value Ratio (with LMI) Application Fee Variable & Fixed (1-5 years) P & I IO (1-5 years) 90% Investment Loans 95% Owner Occupied Loans $0 for >$250K $600 for <$250K Variable IO 90% $0 for >$250K $600 for <$250K Variable P & I IO (5 years only) 90% Investment Loans 95% Owner Occupied Loans Account Service Fee $10 per month $70 per half year $0 Variable & Fixed (1-5 years) P & I IO options: Owner Occupied (1-5 years) Investor (1-5 years or 10 years) 90% Investment Loans 95% Owner Occupied Loans Variable No scheduled repayments 90% $600 $600 $600 $8 per month (excluding ) $250 Facility Fee per year (excluding ) Minimum Loan Limit $100K $50K $20K $20K $20K Valuation Fee Valuation costs charged when property value is >$2.5m Valuation costs charged when property value is >$2.5m $0 $0 $0 Legal Service Fee $250 $250 $0 $0 $0 Variation Fee $300 $300 For loan top ups $600 application fee will apply For loan top ups $600 application fee will apply (excluding )* For loan top ups $600 application fee will apply (excluding )* Discharge Fee $300 $300 $350 $350 $350 Maximum Loan Term 30 years Reviewed annually 30 years 30 years Reviewed annually Offset Available Construction Additional Repayments Redraw (for Variable rate, Interest only) Unlimited in Variable term Up to $20K in Fixed Term ($500 min available for Variable rate loans) Unlimited N/A Unlimited ($500 min) (for Variable rate, Interest only) Unlimited while variable rate Up to $20K (each fixed rate period) ($500 min available for Variable rate loans) Rate Lock N/A N/A N/A Unlimited Repayment Frequency W, F, M No scheduled repayments W, F, M W, F, M No scheduled repayments Available with NAB Package Fee (p.a.) N/A N/A $0 $395 (annual) Unlimited accounts no application fee no account service fee N/A $395 (annual) Unlimited accounts no application fee no account service fee Variable Rate HL Discounts N/A N/A N/A Tiered Discounts -15bps Fixed Rate HL Discounts N/A N/A N/A -10bps N/A Credit card with annual fee waived Discounted General Insurance N/A N/A N/A N/A N/A N/A *$600 Application Fee applies to all internal refinances regardless of aggregated lending size. **Total minimum borrowings/lending for NAB Choice package is $150k. Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to normal lending criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). 5

8 Product BROKER REFERENCE GUIDE Key features of NAB products Product Overview Benefits NAB CHOICE PACKAGE The NAB allows customers to bundle the NAB Tailored Home Loan and/or the NAB FlexiPlus Mortgage Facility into a package which also includes no application fees, no annual credit card fee, no fee on transaction accounts, discounts on general insurances and unlimited accounts. All these features and more for a package fee of $395 per annum. Flexible banking package with savings and discounts when you combine your NAB financial services Pay one annual fee. No additional application, annual card or monthly service fees Discounted interest rates on NAB home loans Discounts on general insurance and margin lending products Multiple loans allowed within the package for no additional fee Customers can select from the full range of credit cards Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to normal lending criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). Product Overview Benefits NAB BASE VARIABLE RATE HOME LOAN The NAB Base Variable Rate Home Loan is our simple, low cost home loan for customers who: Are seeking a home loan with a great variable interest rate Don t require an extensive range of features Keep things simple with our easy-to-manage home loan No ongoing monthly fees No redraw fees Low variable rate Additional repayments are allowed Interest-only period of five years is available on application Note: Cannot be used for construction Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to normal lending criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). Did you know? CREDIT CARD OPT IN A key change for brokers is that you ll now be required to opt in customers and select a NAB credit card. This excludes NAB Homeplus and NAB Peak Performance home loans, where customer will still continue to receive a credit card as part of their home loan by default. 6

9 Loans Variable Rates Total lending below $250,000 1 LVR above 90% Total lending $250,000 and below $750,000 1 LVR above 90% Total lending $750,000 and above 1 LVR above 90% Total lending below $250,000 1 Total lending $250,000 and below $750,000 1 Total lending $750,000 and above 1 Fixed Rates # 1 Year Fixed Rate 2 Year Fixed Rate 3 Year Fixed Rate 4 Year Fixed Rate 5 Year Fixed Rate 1 Year Fixed Rate 2 Year Fixed Rate 3 Year Fixed Rate 4 Year Fixed Rate 5 Year Fixed Rate Line of Credit Variable Rate Special Offer (Packages less than $250,000) 2 Variable Rate Special Offer (Packages $250,000 and above) 2 Interest Rate Principal & Interest 5.28% pa 5.43% pa 5.28% pa 5.43% pa Issued: 29 August 2016 Rate Rate Rate Rate 3 Interest Rate 5.75% pa 5.69% pa 5.69% pa Interest Only (1 to 5 years) 4.24% pa 4.47% pa Product BROKER REFERENCE GUIDE Product Overview Benefits NAB FLEXIPLUS MORTGAGE The NAB FlexiPlus Mortgage allows customers to unlock the equity available in their home and use that as a flexible line of credit to fund renovations, purchases or personal investments. This product s features are designed to service customers total financial needs with a single facility providing flexible access to funds at any time. Create wealth with a flexible line of credit Access to funds at any time No scheduled repayments Available as part of a NAB Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to normal lending criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). Product Overview Benefits NAB TAILORED HOME LOAN The NAB Tailored Home Loan offers variable and fixed rate options. Flexible home loan for any stage of life Maximise your savings using 100% offset Fixed or variable rate loan options Make extra or lump sum repayments at no extra cost on variable loans^ Can be used as a construction loan (Variable interest only loans, over 1 or 2 years) Interest only available (1-5 years for owner occupied, 1-5 years or 10 years for investment purposes) Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to normal lending criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). ^ Please note, for fixed rate loans, economic costs may be payable if additional repayments are greater than $20,000 per fixed rate period or the loan is paid in full. Issued: 29 August 2016 Variable Rates NAB Home Loans Indicator Rates Variable Rates for Home Loans Variable Rates for Interest Only Home Loans Base Variable Rate for Home Loans Base Variable Rate for Interest Only Home Loans NAB (Exclusive Broker Rates) Total lending below $250,000 LVR above 90% Total lending $250,000 and below $750,000 LVR above 90% Total lending $750,000 and above LVR above 90% NAB Tailored Home Loan NAB Base Variable Rate Home Loan WEEKLY INTEREST RATE FLYER NAB Home Loans Residential Investment Indicator Rates Variable Rates for Residential Investment Home Loans Variable Rates for Interest Only Residential Investment Home Base Variable Rate for Residential Investment Home Loans Base Variable Rate for Interest Only Residential Invesment Home Principal & Interest Interest Only (1 to 5 years) Interest Comparison Interest Comparison Rate Rate Rate Rate 5.25% pa N/A 5.04% pa N/A 5.25% N/A 5.04% N/A 4.47% pa 4.86% pa 4.57% pa 4.87% pa 4.61% pa 5.00% pa 4.71% pa 5.00% pa 4.65% pa 5.04% pa 4.75% pa 5.04% pa 4.29% pa 4.69% pa 4.39% pa 4.69% pa 4.36% pa 4.76% pa 4.46% pa 4.76% pa 4.40% pa 4.79% pa 4.50% pa 4.80% pa 4.26% pa 4.66% pa 4.36% pa 4.66% pa 4.31% pa 4.71% pa 4.41% pa 4.71% pa 4.35% pa 4.75% pa 4.45% pa 4.75% pa 5.25% pa 5.38% pa 5.35% pa 5.41% pa 4.10% pa 4.14% pa 4.63% pa 4.34% pa 5.40% pa N/A NAB - Residential Investment (Exclusive Broker Rates) Total lending below $250,000 Total lending $250,000 and below $750,000 Total lending $750,000 and above NAB Tailored Home Loan - Residential Investment NAB Base Variable Rate Home Loan - Residential Investment Fixed Rates # NAB Home Loan 1 Year Fixed Rate 2 Years Fixed Rate 3 Years Fixed Rate 4 Years Fixed Rate 5 Years Fixed Rate NAB Home Loan - Residential Investment 1 Year Fixed Rate 2 Years Fixed Rate 3 Years Fixed Rate 4 Years Fixed Rate 5 Years Fixed Rate NAB Tailored Home Loan 1 Year Fixed Rate 2 Years Fixed Rate 3 Years Fixed Rate 4 Years Fixed Rate 5 Years Fixed Rate NAB Tailored Home Loan - Residential Investment 1 Year Fixed Rate 2 Years Fixed Rate 3 Years Fixed Rate 4 Years Fixed Rate 5 Years Fixed Rate Line of Credit NAB Homeplus Home Loan NAB FlexiPlus Mortgage FlexiPlus Mortgage Rate FlexiPlus Mortgage - NAB Homeplus & NAB Peak Performance Weekly Interest Rate Flyer NAB Homeplus Home Loan Indicator Rates NAB Homeplus/NAB Homeplus Home Loan Variable Interest Rate NAB Homeplus Interest Only Rate NAB Homeplus Residential Investment Home Loan 5.19% pa N/A NAB Homeplus Residential Investment Indicator Rates NAB Homeplus Residential Investment Rate NAB Homeplus Residential Investment Interest Only Rate NAB Homeplus Home Loan NAB Homeplus Residential Investment Home Loan 5.40% pa N/A 5.19% pa N/A 4.62% pa 5.01% pa 4.72% pa 5.01% pa 4.76% pa 5.15% pa 4.86% pa 5.15% pa 4.44% pa 4.83% pa 4.54% pa 4.84% pa 4.51% pa 4.90% pa 4.61% pa 4.91% pa 4.41% pa 4.80% pa 4.51% pa 4.81% pa 4.46% pa 4.85% pa 4.56% pa 4.86% pa 5.40% pa 5.53% pa 5.50% pa 5.56% pa 4.25% pa 4.29% pa 4.78% pa 4.50% pa Principal & Interest Interest Only in Arrears Interest Comparison Interest Comparison Rate Rate Rate Rate 3.99% pa 4.98% pa 4.09% pa 4.99% pa 3.75% pa 4.87% pa 3.85% pa 4.89% pa 3.89% pa 4.84% pa 3.99% pa 4.85% pa 3.99% pa 4.81% pa 4.09% pa 4.83% pa 4.59% pa 5.02% pa 4.69% pa 5.02% pa NAB Fixed Rate (Interest Only) Mortgage Loan (Withdrawn from sale effective 23/05/2014) 1 Year Interest Only in Advance Rate 4.14% pa 5.09% pa 4.24% pa 5.10% pa 3.90% pa 4.99% pa 4.00% pa 5.00% pa 4.04% pa 4.96% pa 4.14% pa 4.97% pa 4.14% pa 4.94% pa 4.24% pa 4.95% pa 4.74% pa 5.14% pa 4.84% pa 5.15% pa 4.09% pa 5.27% pa 4.19% pa 5.31% pa 3.85% pa 5.12% pa 3.95% pa 5.17% pa 3.99% pa 5.04% pa 4.09% pa 5.09% pa 4.09% pa 4.98% pa 4.19% pa 5.03% pa 4.69% pa 5.15% pa 4.79% pa 5.18% pa 4.24% pa 5.42% pa 4.34% pa 5.45% pa 4.00% pa 5.27% pa 4.10% pa 5.31% pa 4.14% pa 5.19% pa 4.24% pa 5.24% pa 4.24% pa 5.13% pa 4.34% pa 5.17% pa 4.84% pa 5.29% pa 4.94% pa 5.33% pa 5.69% pa 5.54% pa Interest Comparison Interest Comparison Rate Rate Rate Rate % pa 4.64% pa 4.57% pa 4.67% pa 4.61% pa 4.78% pa 4.71% pa 4.81% pa 4.78% pa 4.95% pa 4.88% pa 4.98% pa 4.29% pa 4.46% pa 4.39% pa 4.49% pa 4.36% pa 4.53% pa 4.46% pa 4.56% pa 4.58% pa 4.75% pa 4.68% pa 4.78% pa 4.26% pa 4.43% pa 4.36% pa 4.46% pa 4.31% pa 4.48% pa 4.41% pa 4.51% pa 4.58% pa 4.75% pa 4.68% pa 4.78% pa 4.62% pa 4.79% pa 4.72% pa 4.82% pa 4.76% pa 4.93% pa 4.86% pa 4.96% pa 4.44% pa 4.61% pa 4.54% pa 4.64% pa 4.51% pa 4.68% pa 4.61% pa 4.71% pa 4.41% pa 4.58% pa 4.51% pa 4.61% pa 4.46% pa 4.63% pa 4.56% pa 4.66% pa Please Note: Advertised variable rate discounts on NAB Homeplus Home Loan will not be available to applicants who reside overseas (regardless of citizenship) and/or for applicants who require Foreign Investment Review Board (FIRB) approval to purchase residential property in Australia. Only advertised variable and fixed indicator rates on the NAB Homeplus Home Loan are available for these applicants (subject to meeting our standard lending criteria). A positive margin may apply to these indicator rates. Principal & Interest Interest Only (1 to 5 years) Interest Comparison Interest Comparison 3.99% pa 4.88% pa 4.09% pa 4.91% pa 3.75% pa 4.76% pa 3.85% pa 4.80% pa 3.89% pa 4.71% pa 3.99% pa 4.75% pa 3.99% pa 4.68% pa 4.09% pa 4.72% pa 4.59% pa 4.87% pa 4.69% pa 4.90% pa 4.14% pa 4.87% pa 4.24% pa 4.90% pa 3.90% pa 4.77% pa 4.00% pa 4.81% pa 4.04% pa 4.74% pa 4.14% pa 4.78% pa 4.14% pa 4.72% pa 4.24% pa 4.75% pa 4.74% pa 4.92% pa 4.84% pa 4.95% pa Please Note: Comparison rates for fixed rate loans are not applicable to applicants who reside overseas (regardless of citizenship) and/or for applicants who require Foreign Investment Review Board (FIRB) approval to purchase residential property in Australia as advertised variable rate discounts will not be available at fixed rate expiry. NAB Peak Performance Equity Mortgage Variable Rate (Standard Peak Rate) Where to find interest rates To find the latest rates, please login to nabbroker.com.au and then download the interest rates flyer under the Rates tab. 7

10 Product BROKER REFERENCE GUIDE All new credit cards at a glance New New Offers, Fees & Features NAB Low Rate NAB Low Fee NAB Premium NAB Velocity Premium NAB Velocity Rewards NAB Qantas Premium NAB Qantas Rewards NAB flybuys Rewards FEES OFFERS Current Offers / Value Total Annual Fee Free with Choice Package Interest Free Days Purchases and BTs for 15 months # $59 - waived in Choice Package Purchases and BTs for 15 months # $30 - waived in Purchases and BTs for 15 months # $90 - waived in Purchases and BTs for 15 months and 20,000 Bonus Velocity points # $150 - waived in Purchases and BTs for 15 months and 10,000 Bonus Velocity points # $99 - waived in Purchases and BTs for 15 months and 20,000 Bonus Qantas points # $250 - waived in Purchases and BTs for 15 months and 10,000 Bonus Qantas points # $95 - waived in Purchases and BTs for 15 months # $95 - waived in Purchase Rate 13.99% p.a % p.a % p.a % p.a % p.a % p.a % p.a % p.a. Cash Rate 21.74% p.a % p.a % p.a % p.a % p.a % p.a % p.a % p.a. BT Revert Rate Purchase Rate Purchase Rate Purchase Rate Purchase Rate Purchase Rate Purchase Rate Purchase Rate Purchase Rate BT Fee 2% 2% 2% 2% 2% 2% 2% 2% Additional Cardholder Fee $0 $0 $0 $0 $0 $0 $0 $0 Minimum Monthly Repayment 2% or $25 2% or $25 2% or $25 2% or $25 2% or $25 2% or $25 2% or $25 2% or $25 Minimum Credit Limit $500 $500 $6000 $6000 $500 $6000 $500 $500 KEY FEATURES Earn Rate N/A N/A N/A Points Cap N/A N/A N/A Amex: 1.5 points Visa: 0.5 point $20K per statement period Amex: 1.0 point Visa: 0.5 point $20K per statement period Amex: 1.5 points Visa: 0.5 point $25K per statement period Amex: 1.0 point Mastercard: 0.5 point $20K per statement period Visa: 1.0 point $20K per statement period Additional Features - Visa Entertainment - Visa Entertainment - Premium service - Overseas Travel Insurance* - Other insurance options* - Premium service - Overseas Travel Insurance* - Other insurance options* - Purchase Protection Insurance* - Visa Entertainment - Amex Connect - Premium service - Overseas Travel Insurance* - Other insurance options* - Purchase Protection Insurance* - Visa Entertainment - Amex Connect - Premium service For more information about credit cards, please visit nab.com.au/personal/banking/credit-cards# *Terms, conditions, and eligibility criteria apply. Refer to the NAB Card Insurance Policy Information Booklet and NAB Purchase Protection Insurance Policy Information Booklet for more information. Terms, conditions, fees, charges and lending criteria apply. for more information. Important Information: Terms and conditions available on application. Except where stated, fees and charges apply. Subject to credit criteria. Information current at 12 September 2016, subject to change. Terms, conditions, fees, charges and eligibility criteria apply (available upon request). 8

11 Pricing BROKER REFERENCE GUIDE PRICING Simplified pricing with the same great value We re all about delivering great value to brokers and their customers, and we ve kept our fee structure simple. NAB s competitive pricing structure, based on LVR tiering, loan purpose and repayment type will continue to be available on the NAB Tailored Home Loan (within the NAB Choice Package) sold by brokers*. WHAT S NEW? Unlimited loans under the NAB ** No Application or Variation Fee under the NAB ** No Legal Service Fee** Unlimited loans under the NAB ** The NAB allows you to include multiple customer loans in the package by paying just one annual fee. This is a key difference from NAB Homeplus, which has a monthly Account Service Fee of $10 that is applied per home loan split. No Application or Variation Fee under the NAB ** No Application or Variation fees apply to loans in the NAB. However, Application Fees do apply to increases/top ups on products outside of the NAB. No Legal Service Fee** Some more good news the Legal Service Fee will not apply to NAB Base Variable Home Loan, NAB Tailored Home Loan, NAB FlexiPlus Mortgage and NAB Choice Package Home Loans. NAB Homeplus and NAB Peak Performance s existing fee structures will remain unchanged. No monthly Account Service Fee on NAB Base Variable Rate Home Loan The NAB Base Variable Rate Home Loan has no monthly Account Service Fee. Perfect if your customer is looking for a simple, great value product. *Please note, LVR is based on pre-lmi premiums. **Please note the NAB Homeplus and NAB Peak Performance pricing structure remains unchanged. 9

12 Policy BROKER REFERENCE GUIDE POLICY Clear policy for brokers and their customers We re committed to making sure we re transparent when it comes to policy, so our brokers and their customers know where they stand. WHAT S NEW? 10-year interest-only period for investment 10-year interest-only period available on investment loans^^ An interest-only period of 10 years is available for investment purposes (Homeplus offers a maximum of five years). The interest-only period on Owner-occupier loans will continue to be available for up to five years. ^^Available on NAB Tailored Home Loan and NAB Tailored Home Loans (stand alone) only. Available periods are 1,2,3,4,5 & 10 years. 10

13 Payments BROKER REFERENCE GUIDE PAYMENTS Competitive commissions for our brokers* We believe in rewarding you for all your hard work. That s why we re replicating our current commission structure for our newly available products. WHAT S NEW? Upfront and trail commission across all products Delivering long-term business value to brokers At NAB we recognise the importance of commissions and rewarding the work you do. That s why you can take advantage of the current commission structure of 0.65% upfront and ramped trail on NAB Base Variable Rate, NAB Tailored Home Loan, NAB FlexiPlus Mortgage^ and the NAB products. *Commissions are only payable for loans via the NAB Broker (residential) channel and are subject to the qualifying criteria for each eligible product. This includes loans submitted via online application through nabbroker.com.au or through your aggregator s software system. Paper based applications are excluded. Please note that commissions will continue to be paid via your Aggregator. For more information about commissions, please refer to the NAB Commissions flyer available when you log in to nabbroker.com.au under the Resources tab. ^ Upfront is paid on 75% of the approved limit on a NAB FlexiPlus Mortgage. 11

14 People and process BROKER REFERENCE GUIDE PEOPLE AND PROCESS The best service for your customers The best thing we can do for our brokers is provide the best possible service to our customers. We ve invested to make it easier to interact and transact and to give our customers the support they need at every step of their loan journey. WHAT S NEW? Improved customer experience Making life easier More support and service for your customers wherever they are We re working towards enhancing our service for all customers across all our channels. So wherever a customer interacts with us through retail, online or direct they can enjoy the same level of service. Greater flexibility and support for customers To provide greater flexibility and support and improve the customer experience, now your customers can vary their loan by phone or via a branch. Another good news story for brokers is that NAB Branch and Contact Centre bankers will also be able to view your broker details when accessing a customer s profile. Don t forget ENHANCE THE QUALITY OF YOUR SUBMISSION BY PROVIDING SUPPORTING DOCUMENTS UPFRONT Every application and customer detail is important to us, we take pride in what we do and deliver. Our goal is to ensure that we get your loan applications right first time, every time, so it s a better customer experience for you and your customer. That s why it s important to attach and submit all your client s documents with your loan application upfront. By doing this, it will increase our service speed to unconditional approval! Lodging an application five simple quality checks 1. Personal Consent Form (Signed) 2. Broker Declaration (Signed) 3. Valuation ordered upfront and attached to application 4. Customer Identity check 5. Income details (verification attached) For more information on supporting documents and indexing, please speak to your BDM. 12

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