Lawson Enterprise Asset Management (EAM) for the Utilities Industry

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1 Lawson Enterprise Asset Management (EAM) for the Utilities Industry

2 At a Glance As a utility company, you know that the performance of your key assets can have a direct and significant impact on your organization s bottom line. However, effective asset management isn t a simple task of carrying out regular preventive maintenance; it s a complex and wide ranging assortment of challenges affecting everything you do throughout the entire asset lifecycle. During the asset design and procurement phases, you need the support of a solution that will provide you with accurate financial and reliability information to help you make the right asset investment decisions. Making the right decisions at this stage can also provide benefits of standardization that can significantly affect your inventory, procurement and maintenance processes. The installation and commissioning phase for new assets is an ideal time to establish a comprehensive platform of information. Your solutions should allow you to collate extensive asset information including technical data, drawings and manuals together with the development of an effective maintenance strategy. During the operational life of your key assets, your system should help you maximize their reliability and availability. Your system should feature proactive tools such as preventive and predictive maintenance and diagnostics that help you continually monitor the effectiveness of your maintenance strategy and identify areas of improvement. Real-time work management features should help you manage both your planned and unplanned work requirements and help you improve your maintenance team s productivity and increase your responsiveness.

3 Environmental issues and corporate and social responsibility (CSR) are relatively recent additions to the already complex array of statutory controls that affect the way you maintain your assets. These should also be supported by your maintenance package. Your solutions should continue to support you even during the decommission and retire phase of an asset s life cycle. An asset with extensive historical information can have greater resale value than one without it. Inventory information should also help you identify parts that could be removed or sold. Lawson Enterprise Asset Management (EAM) is an advanced best-of-breed asset management solution specifically designed to help improve the performance of your critical public assets. It can help you to maximize your profitability and return on your asset investment during every stage of the lifecycle. Lawson Delivers Lawson EAM helps you manage all your important assets your infrastructure, equipment, and people. It enables you to: Monitor asset performance and proactively identify potential maintenance needs; Estimate the required labor, material, and time factors involved in maintenance activities; Properly budget for asset maintenance requirements and predict annual asset impairment potential based on historical trends; Manage complex capital projects; Be confident that critical assets will perform when you need them; Create work requests and service requests in just a few seconds; Integrate with your other business processes such as inventory, purchasing, and accounting in order to fulfill requests quickly; Provide your operations team with a high degree of assurance that you will complete maintenance work on schedule. Benefits Lawson is a leading supplier of EAM solutions to organizations where asset reliability and availability is critical. For your organization, specific benefits may include: Greater access to detailed asset information reducing the time spent finding information and the clerical effort spent maintaining it; Enhanced asset tracking capabilities and extensive movement history; A reduction in unnecessary spend through better integration with inventory and purchasing as well as through integrated manufacturer and service warranty management with automated warranty expiration reminders; Improved reliability and performance with advanced preventive and predictive maintenance functions; Support for both calendar- and meter-based scheduling providing the optimal offering of routine maintenance options for a wide range of asset types; A version control system ensuring that only approved changes to asset servicing routines are implemented, thus helping to ensure that the asset is maintained correctly;

4 A unique, integrated diagnostics solution supporting methodologies such as Reliability Centered Maintenance (RCM), which helps develop and maintain the most effective maintenance strategy; Automated analysis of failure history with proactive alarms that signal that the preventive maintenance strategy on a critical asset needs to be assessed; Improved support for justifying each maintenance strategy using integrated cost-of-failure versus cost-of-prevention analysis; Streamlined electronic work request generation, fulfillment, and completion; Extensive work estimation features that allow all aspects of a job to be preplanned and help ensure that the asset will be returned back to service on schedule; Increased safety through integrated lockout and tagout features. Features Presentation Web browser user interface Tools to modify screen layouts, field colors and introduce user-defined buttons Field-level security for each user or user group Location and Asset Information Multi-level representation of locations, buildings, and rooms User-defined coding rules Configurable technical datasheets with powerful query system Document links including launching of electronic formats Standard user-configurable data migration tools User-definable criticality processing system Insurance or legal identification Manufacturer and supplier data Spare parts and component structure Warranty Control Multiple warranties per asset (purchase and service warranties) Automatic notification before warranty expiration Multiple warranty meters (such as warranty, 12 months or 10,000 running hours) Automatic indication of active warranties (for example, if equipment is moved or repaired) Links to warranty management from work request processes

5 Asset and Component Tracking Details movement history Time-since-new and time-since-installed indicators Time-since-last service/next-service-due indicators Automatic recalculation of service requirements when an asset changes locations Automatic generation of repair requests when an unplanned equipment movement occurs Preventive/Predictive Maintenance Servicing of all types of assets as well as locations Service-revision control system with electronic approval Configurable maintenance routes to optimize time Detailed service details including textual information, parts and tools requirements, Automated alarms if service feedback is outside expected tolerances Support for third-party servicing Automated service warranties Scheduling options, including calendar meters (hours, days, weeks, months, years), user-defined meters (running hours, number of operations, etc.) and fixed-date meters (every Thursday, every second Monday, etc.) Support for competing meters (every 500 hours or 12 months, whichever comes first)

6 Work Management Fast electronic work requests Automated suggestion of job start based on predefined response time matrix Powerful job allocation Permit-to-work/Lockout and tagout functions User-defined types of work to control workflow Rescheduling functions Fast work feedback Electronic work approval Third-party maintenance and billing module Advanced interface to Microsoft Project Diagnostics Supports techniques such as reliability-centered maintenance (RCM) Automates failure structure creation based on actual history Provides cost-of-failure versus cost-of-prevention analysis Provides asset criticality calculation function Offers automatic analysis of failures to check effectiveness of diagnostics decisions Statistics and Analysis Work order cost breakdown can include materials, labor and purchases Industry standard statistics include MTBF, MTTR, MTTF Costs and statistics can be summarized to any level within the organization Inventory and Procurement Comprehensive item and item-related information Extensive support for multiple store and location environments Inventory counting routines Advanced parts reservation, issue and return features Electronic purchase requests with options for e-procurement Purchase order assembly Contract management Quotation management Purchase order monitoring Fast goods receipts Highly configurable invoice matching Inventory and procurement statistics Project Management Project budgeting, forecasts and tracking Project templates

7 Detailed project elements, project status, project monitoring and tracking Order/task planning with time reporting Quotations Time and resource planning Invoicing Financials Financial controlling Financial management Fixed assets Enterprise Performance Management Business performance management Management reporting Opportunity Analyzer (OA) for calculating return on investment Lawson Professional Services and Support Lawson Professional Services helps customers deploy, implement and use Lawson solutions in the most effective way possible. Lawson Support provides customers with ongoing quality system support. We have more than 1,500 Lawson consultants serving our customers throughout the world. Our professional services include: Business consulting services Learning services Implementation and upgrade services Packaged services Application management services Total Care Gold Why Lawson? In 2006, Lawson Software and Intentia merged to form the new Lawson. We deliver software and implementation services to 4,000 customers in the manufacturing, distribution and services industries across 40 countries. Our Financials, Human Capital Management, Supply Chain Management, Business Intelligence, Asset Management, and industry-specific solutions help customers streamline processes and enhance their business performance. By simplifying the process of deploying and using our applications, we help customers reduce costs while increasing their flexibility. Why do customers choose Lawson? Because Simpler Is Better. Find Out More For more information about Lawson Enterprise Asset Management please visit: or

8 Headquarters: USA 380 St. Peter Street St. Paul, MN Tel AST EN Regional Offices: Americas United States Brazil, Chile, Canada, Tel Mexico, Honduras, United States, Venezuela Asia Singapore China, Hong Kong, Tel India, Indonesia, Japan, Fax Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Australia & Oceania Australia Australia, New Zealand Tel Fax Northern Europe Sweden Denmark, Estonia, Finland, Tel Norway, Sweden Fax Northwestern Europe United Kingdom Belgium, The Netherlands, Tel Ireland, South Africa, Fax United Kingdom Central Europe Germany Austria, Czech Republic, Tel Germany, Hungary, Fax Poland, Slovakia, Switzerland Southern Europe France France, Israel, Italy, Tel Portugal, Spain Fax Lawson, Lawson Software, and the Lawson logo are trademarks of Lawson Software, Inc. Other products or services names mentioned may be trademarks of Lawson or the respective owners of those trademarks. Copyright 2006 Lawson Software, Inc. All rights reserved. EEO/AA

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