LEADERSHIP SOLUTIONS
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1 LEADERSHIP SOLUTIONS
2 CHALLENGING DYNAMICS
3 Many of the world s leading corporations and government agencies look to Harvard Business Publishing to help meet their most demanding leadership challenges. Organizations turn to us knowing that with our proven, innovative solutions they ll get results. Ray Carvey, Executive Vice President, Corporate Learning, Harvard Business Publishing THE LEADERSHIP DEVELOPMENT IMPERATIVE NON-STOP CHALLENGES, NON-STOP CHANGE Today s organizations face a dramatically transformed economic and business landscape. Rapid advances in information technology combined with intense global competition require a new form of leadership. WHAT S NEEDED FOR SUCCESS In the face of these challenges, leadership development has never been more critical. What worked in prior years will not necessarily work in today s demanding environment. More is expected, and managers must become leaders capable of thinking in new ways, acting decisively, and engaging employees on a global scale. The organizations that will succeed are those with leaders at all levels who can rapidly and effectively respond to non-stop challenges, non-stop change. DEVELOPING YOUR LEADERS STARTS HERE For more than 20 years, Harvard Business Publishing Corporate Learning has provided leadership development solutions that have helped create such leaders. Our offerings enable global enterprises and governments to achieve success by creating and strengthening leaders at all levels in their organizations. Our solutions leverage the business insight and thought leadership of Harvard Business School faculty, Harvard Business Review authors, and other management experts. And they re delivered using the latest technology and learning practices to enable anytime, anywhere access to content that s in the context of real work. The result: flexible solutions that address our clients most pressing strategic challenges and drive meaningful business results. Leadership Development That Works Traditional approaches to leader development aren t delivering on their promise. They re too detached from business operations and strategy, and focus on knowledge and skills to the neglect of values and mindsets. The conventional approach to leader development offers a variety of programs and developmental events, but they re often delivered in isolation. Individual managers may improve their skills, but the impact on business results is often minimal. To develop the leadership capabilities across their organizations that will drive business results, learning leaders and their partners in the C-suite must take a more holistic view of how they develop leaders and how learning opportunities (both formal and informal) integrate with the organization s strategic imperatives. READ MORE Develop Your Leaders, Transform Your Organization harvardbusiness.org/develop-yourleaders-transform-your-organization 1
4 SHARED WISDOM
5 WORLD-CLASS IDEAS, REAL-WORLD RESULTS SUCCESS AT THE DOW CHEMICAL COMPANY EXPERT THINKING Harvard Business Publishing s solutions draw on the latest in business thinking, research, and frameworks from world-class experts. Our experts come from the academic and business spheres professors from Harvard Business School, contributors to Harvard Business Review, and world-renowned business leaders and management authorities. What these thought leaders have in common is a commitment to the practical, real-world application of their ideas and research findings. THOUGHT LEADERSHIP IN ACTION When we implement leadership development solutions, we focus on three critical elements designed to get results. Our solutions: n Tie leadership development initiatives directly and explicitly to an organization s business strategy, setting clear and realistic goals, and measuring impact. Essential to Dow s continued success as a global leader is having skilled managers at all levels. Dow s Leading with Purpose curriculum was established to highlight this priority and to purposefully develop the skills of over 4,500 managers worldwide. Dow focuses on some of the world s most critical challenges clean water, renewable energy, agricultural productivity. Partnering with Harvard Business Publishing helps ensure that leaders have the skills needed to meet these challenges. Cathy Brubaker, Global Director, Human Capital Development, The Dow Chemical Company n Move beyond skills development and knowledge acquisition to a shift in thinking that encompasses the values, beliefs, and attitudes today s leaders require. n Fuse learning with work processes, balancing formal learning, learning from others, and learning by doing. By combining expert thinking with a real-world approach, our leadership development solutions help our clients meet their most pressing challenges. LEARN MORE Customer Stories: harvardbusiness.org/client-stories 3
6 FOCUSED APPROACH
7 REDEFINING LEADERSHIP DEVELOPMENT Focused on Your Needs SOLUTION ARCHITECTURE AND DELIVERY A NEW APPROACH Today s organizations are too globally dispersed, their employees too time-pressed, to make some traditional learning methods practical or scalable. Further, these methods often focus on skills development disconnected from organizational strategy and dayto-day job realities. What s needed is an approach to leadership development that takes advantage of technology and makes learning a more integral part of work. YOUR STRATEGY, YOUR UNIQUE NEEDS We work closely with our clients to ensure that the focus is on their goals, objectives, and culture. We then map our offerings to their needs, building a solution that s uniquely tailored to their organization. Results matter, so we design in ways to assess program impact and learner progress consistently and objectively. DELIVERING THE RIGHT LEARNING BLEND Harvard Business Publishing s leadership development solutions are at the forefront of learning-centered technology. Our offerings are blended. They combine live learning sometimes face-to-face, often virtual, in structured and informal settings with self-paced, online resources. This makes learning readily available, wherever a learner is located. Live virtual learning happens through lectures (delivered by Harvard Business School professors and other experts), case studies, and moderated group discussions. With all our engagements, our goal is to put learning into action. FLEXIBILITY BUILT IN Our solutions have built-in flexibility. They can be embedded within existing programs or run on a stand-alone basis; delivered by Harvard Business Publishing or client experts. Our offerings can be managed by Harvard Business Publishing, freeing our clients from having to devote resources to in-house management. They scale globally, enabling clients to deliver consistent learning across their entire organization. And our solutions are always tailored to an organization s unique strategies and needs. UNDERSTAND BUSINESS AND PERFORMANCE OUTCOMES Lay the groundwork for solutions that will work for each client ASSESS BUSINESS ENVIRONMENT Match learning to organizational culture and values CLARIFY PERFORMANCE GAPS Address critical areas that require special focus ARCHITECT SOLUTION Align programs to each client s unique strategy and requirements DESIGN AND DELIVER Provide flawless execution MEASURE AND OPTIMIZE Ensure an organization makes the most of its investment 5
8 LEADERSHIP DEVELOPMENT OFFERINGS LEVEL-BASED PROGRAMS Solutions for managers at all levels, focused on the specific requirements of each level and tailored to meet each organization s needs. CONTINUOUS LEARNING 24/7 management resources in a scalable, flexible environment, used for both structured and less formal learning. EMERGING LEADERS HIGH POTENTIALS SENIOR LEVELS OF MANAGEMENT Leadership Direct FORGING TRANSFORMATIONAL GENERAL MANAGEMENT LEADERS High-touch, cohort-based blended learning program develops general management capabilities MIDLEVEL MANAGERS Breakthrough Leadership TURNING MANAGERS INTO SUCCESSFUL AND EFFECTIVE LEADERS Blended, cohort-based learning focused on building trust and influencing others MANAGERS IN NEW OR EXPANDED ROLES MANAGERS NEW TO AN ORGANIZATION Leadership Transitions MAKING AN IMMEDIATE IMPACT IN A NEW POSITION Action learning resource with modules addressing common transition challenges NEWLY PROMOTED MANAGERS LEADERS, MANAGERS, EMPLOYEES AT ALL LEVELS Harvard ManageMentor BUILDING CRITICAL MANAGEMENT SKILLS, WHENEVER AND WHEREVER NEEDED Videos, articles, tips, tools, collaboration forums online learning and performance support on management topics that address the full spectrum of challenges that leaders, managers, and individuals face in business, day in and day out. Program can be leveraged for: n Performance Support: Offering just-in-time, moment-of-need access to a wide variety of content, resources, and tools. n Learning and Development: Deliver prescriptive learning programs that ensure consistent performance. n Blended Learning: Content can be used as pre-work, or embedded within a class itself, for instructor-led training and other live learning sessions. n Collaborative Learning: Formalizing informal learning and facilitating and extending the reach of learning programs through the use of social learning tools. Delivered by learning management system, intranet, or mobile device. Accessible by desktop, tablet, or smartphone. Stepping Up to Management LEARNING THE JOB WHILE ON THE JOB Self-directed online resource gets new managers quickly up to speed LEADERS, MANAGERS, EMPLOYEES AT ALL LEVELS Leadership Cascade ORGANIZATION-WIDE PROGRAMS FOCUSED ON CORPORATE PRIORITIES Combining programs, resources, and tools from Harvard Business Publishing, leadership development and learning is cascaded throughout an organization. Programs can be designed to complement offerings from Harvard Business School Executive Education. 6
9 From formal programs that meet requirements for specific audiences, to self-paced individual learning, to world-class content tapped for just-in-time needs, Harvard Business Publishing Corporate Learning offers proven leadership development solutions and services for leaders and managers throughout an organization. DIGITAL CONTENT Exclusive thought leadership timely, practical, and relevant information from management experts, at your fingertips. LEADERS, MANAGERS, EMPLOYEES AT ALL LEVELS Harvard Business Review The leading destination for the latest management thinking, with research, news, and thought-provoking discussions. Through its flagship magazine, books, and digital content and tools, Harvard Business Review provides professionals with the rigorous insights and best practices they need to help lead their organizations more effectively. The HBR Channel Delivers concise, compelling videos that connect managers with experts who share their advice on critical business topics. These quick bite videos consumable in about three minutes help managers tackle their toughest business challenges. Simulations A proven, structured experiential learning activity, simulations enable leaders to develop and hone the specific, identified business skills required for success. Working within a virtual, role-playing environment, participants learn to handle business situations under simulated yet real-world conditions. Case Study Courses Case-based studies prepare mid- and senior level managers for a variety of common, yet difficult, situations. Pioneered by Harvard Business School, the case-based learning method redefined learning from a passive to a dynamic experience through the active exercise of analytical and decision-making skills. SERVICES Services delivered by world-class strategists, educators, learning professionals, facilitators, program managers, and technology specialists. Leadership Strategy Helping create real-world programs that deliver lasting results with services that include: needs assessment, learning design, audience segmentation, solution architecture, and measures of success. Solution Design and Development Delivering tailored, proven, and practical solutions that draw on premier content and best practices. Services include solution design, curriculum development, technical configuration, launch support, and project management. Facilitation Moderated case discussions, expert facilitation, and train-the-trainer services delivered by expert facilitators, subject matter experts, and faculty from Harvard Business School and the Harvard Business Publishing experts network. Implementation Services Ongoing support and coaching services, including program management, best practice insights, internal marketing, webinars, and follow-up coaching sessions. Technical Services and Support Robust services supporting all aspects of our leadership programs include technical integration, data feeds to a client s LMS, solution hosting, virtual communication services (Telepresence, WebEx), and customer service. 7
10 LEADERSHIP DEVELOPMENT THAT GETS RESULTS SUCCESS AT GOODYEAR NORTH AMERICAN TIRE We use Harvard Business Publishing s program to prepare leaders for success. It works because course material is grounded in reality. It s not just theoretical; it s a handson approach to real-world situations. So our leaders are comfortable when they encounter issues, because they ve already been through similar experiences together. Steve McClellan, President, Goodyear North American Tire LEARN MORE Customer Stories: harvardbusiness.org/client-stories PROVEN BUSINESS OUTCOMES With Harvard Business Publishing s solutions, our clients develop the leaders they need at all organizational levels leaders who help them achieve lasting business results. Many clients use Harvard Business Publishing to support critical business initiatives and to help implement a wide range of strategic priorities critical to their ongoing success. Still others rely on our solutions to create leaders as teachers, and to promote an overall culture of learning. Our client organizations are building leadership pipelines, enhancing employee performance, and retaining talented employees. They are grooming leaders in emerging markets and forging worldwide employee networks. SUCCESS AT AYALA Ayala s Leadership Excellence Acceleration Program (LEAP), is based on Leadership Direct. DEVELOPING YOUR LEADERS STARTS HERE Today s leadership challenges are diverse, complex, and not getting any easier. When it comes to facing leadership development challenges, Harvard Business Publishing s solutions are making a real difference for clients around the world. Leadership development starts now. A new breed of leader is emerging at Ayala. We have already seen several LEAP alumni promoted sooner than planned. As we conduct this year s reviews, many LEAP graduates will be given new and bigger leadership roles. John Philip S. Orbeta, Managing Director/Group Head, Ayala Corporate Resources LEARN MORE Customer Stories: harvardbusiness.org/client-stories 8
11 DEVELOPING LEADERS THROUGHOUT YOUR ORGANIZATION WHO CAN MEET TODAY S MOST CRITICAL BUSINESS CHALLENGES 9
12 harvardbusiness.org UNITED STATES Harvard Business School Publishing 60 Harvard Way Boston, MA phone: (Outside U.S. and Canada call ) EUROPE Harvard Business School Publishing Europe Pvt. Ltd. Vernon House 23 Sicilian Avenue London WC1A 2QS phone: +44 (0) INDIA Harvard Business School Publishing India Pvt. Ltd. Room No Taj Lands End, Bandstand, Bandra West Mumbai , India mobile: SINGAPORE Harvard Business School Publishing Asia/Pacific Pvt. Ltd. 80 Raffles Place, #25-01 UOB Plaza 1 Singapore mobile: pkumar@harvardbusiness.org 2013 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School. MC
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