Understanding the principles and practices of assessment OCR unit number 1 Sector unit number 1 Level: 3 Credit value: 3 Guided learning hours: 24

Size: px
Start display at page:

Download "Understanding the principles and practices of assessment OCR unit number 1 Sector unit number 1 Level: 3 Credit value: 3 Guided learning hours: 24"

Transcription

1 Unit Title: Understanding the principles and practices of OCR unit number 1 Sector unit number 1 Level: 3 Credit value: 3 Guided learning hours: 24 Unit purpose and aim The aim of this unit is to assess the learning and development practitioner s knowledge and understanding of the principles and practices of. Practitioner means anyone with a learning and development responsibility as the whole or a part of their role. Learning Outcomes Assessment Criteria Exemplification The Learner will: The Learner can: 1. Understand the principles and requirements of 1.1 Explain the functions of in learning and development When explaining the functions of learners may consider: why is carried out what its purpose is what it is measuring what are the anticipated outcomes. 1.2 Define the key concepts and principles of 1.3 Explain the responsibilities of the assessor Learners may consider whether is fair reliable valid safe and manageable suitable to the candidate needs Learners may consider that each aspect is explained: planning assessing feeding back including when the outcome is to move forward onto the next OCR

2 objective and also when the objective has to be revisited. 2. Understand different types of method 3. Understand how to plan 1.4 Identify the regulations and requirements relevant to in own area of practice 2.1 Compare the strengths and limitations of a range of methods with reference to the needs of individual learners 3.1 Summarise key factors to consider when planning Company and industry rules and regulations Learners may identify methods of and give a good and a bad point about it. E.g. observation, authentic and low disruption to candidates workplace, but very demanding on the assessors time Learners may identify the key factors and summarise why each factor has to be considered. E.g: Is the candidate ready? Suitable time Convenience for the workplace suitable place 3.2 Evaluate the benefits of using a holistic approach to 3.3 Explain how to plan a holistic approach to benefits of using a holistic approach. E.g: observations the opportunity to observe another unit or aspect of the candidates qualification as it naturally happens; using time efficiently. documentation and the candidate involvement 3.4 Summarise the types of risks that may be involved in in own area of responsibility Risks, for example, in construction may be covered in: health and safety, training requirements 2 OCR 2010

3 qualifications, licenses tool box talks authorisation risk s equipment etc 4. Understand how to involve learners and others in 3.5 Explain how to minimise risks through the planning process 4.1 Explain the importance of involving the learner and others in the process correct legislation policies and procedures etc are outlined in the planning. Examples would be appropriate. following areas: Motivation Greater range of experience and understanding Expert witnesses 4.2 Summarise types of information that should be made available to learners and others involved in the process Learners may explain why these types of information are necessary Documentation Policies Procedures Skills analysis outcomes Others 4.3 Explain how peer and self- can be used effectively to promote learner involvement and personal responsibility in the of learning Development of analytical skills Greater understanding of the specifications Self reflection of own performance 4.4 Explain how arrangements can be adapted to meet the needs of individual learners Time consideration, work/shift patterns etc Confidentiality issues, greater use of expert witnesses OCR

4 Consideration of learning styles and particular learning needs Variation of methods 5. Understand how to make decisions 5.1 Explain how to judge whether evidence is: sufficient authentic current Learners may include in their explanation: Are the requirements met and how do you know? Is the work that of the candidate and how do you know? Have the working practices around that activity changed since the evidence was produced? 5.1 Explain how to ensure that decisions are: made against specified criteria valid Reference to the specifications throughout the decision Accurately measuring, using a method that suits the situation reliable That the same result will occur regardless of who is assessing and when the decision takes place fair That equality and diversity and individual needs have been considered 4 OCR 2010

5 6 Understand quality assurance of the process 6.1 Evaluate the importance of quality assurance in the process Learners may include the following areas of quality assurance in their explanation: Observation candidate interview examination of products standardisation 6.2 Summarise quality assurance and standardisation procedures in own area of practice Learners may include: internal procedures QCF and Awarding Institute guidelines 7 Understand how to manage information relating to 6.3 Summarise the procedures to follow when there are disputes concerning in own area of practice 7.1 Explain the importance of following procedures for the management of information relating to Learners may include: coverage of internal and external procedures, including the appeals procedure When explaining, learners may consider: the NVQ Code of Practice 2006 Regulatory arrangements for the QCF 2008 Company Policies and Procedures Awarding Institutes Policies and Procedures 7 Understand the legal and good practice requirements in relation to 7.2 Explain how feedback and questioning contribute to the process 8.1 Explain legal issues, policies and procedures relevant to, including those for confidentiality, health, safety and welfare Learners may consider a circle of e.g. plan, assess, feedback, develop and how these all fit together Data Protection Child Protection Safe Guarding Equal opportunities OCR

6 8.2 Explain the contribution that technology can make to the process Consideration should be given to the types of technology available and the ways in which it can be used. E.g. video conferencing a meeting, computer-based/on-line testing 8.3 Evaluate requirements for equality and diversity and, where appropriate, bilingualism in relation to Learners may consider what the requirements are and how they best apply to. 8.4 Explain the value of reflective practice and continuing professional development in the process increased depth of understanding the process of and the identification of gaps in knowledge and understanding. Assessment All learning outcomes in this unit must be assessed using methods appropriate to the of the knowledge and understanding. Evidence requirements These must be valid, authentic and sufficient evidence for all the criteria. However, one piece of evidence may be used to meet the requirements of more than one learning outcome or criterion. National Occupational Standards (NOS) mapping/signposting LLUK Standard 9 Assess learner achievement NOS can viewed on the relevant Sector Skills Council s website or the Occupational standards directory at 6 OCR 2010

7 Functional skills signposting This section indicates where candidates may have an opportunity to develop their functional skills. Functional Skills Standards English Mathematics ICT Speaking and Listening Representing Use ICT systems Reading Analysing Find and select information Writing Interpreting Develop, present and communicate information Additional information For further information regarding administration for this qualification, please refer to the OCR document Admin Guide: Vocational Qualifications (A850) on the OCR website OCR

Unit purpose and aim. The learner may explain: What documentation the candidates organisation uses The company policies and procedures on

Unit purpose and aim. The learner may explain: What documentation the candidates organisation uses The company policies and procedures on Unit Title: Assess in the work environment OCR unit number 2 Sector unit number 2 Level: 3 Credit value: 6 Guided learning hours: 30 Unit accreditation number: H/601/5314 Unit purpose and aim The aim of

More information

Deliver, monitor and evaluate customer service to external customers OCR unit number 329 Sector unit number F/601/2551

Deliver, monitor and evaluate customer service to external customers OCR unit number 329 Sector unit number F/601/2551 Oxford Cambridge and RSA Unit Title: Deliver, monitor and evaluate customer service to external OCR unit number 329 Sector unit number Level: 3 Credit value: 3 Guided learning hours: 12 F/601/2551 Unit

More information

Understanding the Principles and Practices of Assessment

Understanding the Principles and Practices of Assessment Title: Level: 3 Credit value: 3 General Guidance This unit assesses a candidate assessor s knowledge of the principles and practices of in a learning and development context. Evidence for this unit could

More information

M/601/2495. Learning Outcomes Assessment Criteria Exemplification The Learner will: 1. Understand procedures for

M/601/2495. Learning Outcomes Assessment Criteria Exemplification The Learner will: 1. Understand procedures for Oxford Cambridge and RSA Unit Title: Maintain and issue OCR unit number 222 Sector unit number M/601/2495 Level: 2 Credit value: 3 Guided learning hours: 14 Unit purpose and aim This unit is about the

More information

M/601/2478. This unit is about taking minutes at different kinds of meetings, where an accurate record is needed of decisions made and actions agreed.

M/601/2478. This unit is about taking minutes at different kinds of meetings, where an accurate record is needed of decisions made and actions agreed. Oxford Cambridge and RSA Unit Title: Take minutes OCR unit number 209 Sector unit number M/601/2478 Level: 2 Credit value: 4 Guided learning hours: 15 Unit purpose and aim This unit is about taking minutes

More information

This unit provides learners with an understanding of how to maintain stationery stock.

This unit provides learners with an understanding of how to maintain stationery stock. Unit Title: Principles of maintaining stationery stock OCR unit number 206 Sector unit number TC2-6 Level: 2 Credit value: 1 Guided learning hours: 8 Unit purpose and aim This unit provides learners with

More information

Assess Occupational Competence in the Work Environment

Assess Occupational Competence in the Work Environment Title: Level: 3 Credit value: 6 General Guidance This unit assesses a candidate assessor s competence in assessing the of others. Primary evidence for the learning outcomes and assessment criteria must

More information

EDI Level 3 Assessing Qualifications. EDI Level 4 Internal Quality Assurance Qualifications. EDI Level 4 External Quality Assurance Qualifications

EDI Level 3 Assessing Qualifications. EDI Level 4 Internal Quality Assurance Qualifications. EDI Level 4 External Quality Assurance Qualifications Vocational Qualifications EDI Level 3 Assessing Qualifications EDI Level 4 Internal Quality Assurance Qualifications EDI Level 4 External Quality Assurance Qualifications Candidate Pack Effective from:

More information

Assessment Criteria The learner can: 1.1 Describe the purpose of a team

Assessment Criteria The learner can: 1.1 Describe the purpose of a team Unit Title: Set objectives and provide support for team members OCR Unit No: 50 Sector Unit No: MSC B5 Level: 3 Credit value: 5 Guided learning hours: 35 Unit purpose and aim This purpose of this unit

More information

Principles of Management and Leadership OCR unit number: 1 Sector unit number: R/602/1366

Principles of Management and Leadership OCR unit number: 1 Sector unit number: R/602/1366 Unit Title: Principles of Management and Leadership OCR unit number: 1 Sector unit number: 15.3 Business Management Level: 5 Credit value: 10 Guided learning hours: 60 Unit reference number: R/602/1366

More information

Set objectives and provide support for team members (B5) OCR Unit Number: 3

Set objectives and provide support for team members (B5) OCR Unit Number: 3 Unit Title: Set and provide support for team (B5) OCR Unit Number: 3 Unit Number: M/600/9600 Level: 3 Credit value: 5 Guided learning hours: 35 Unit purpose and aim This purpose of this unit is to provide

More information

Unit purpose and aim. The Learner will: 1 Understand the structure of their organisation

Unit purpose and aim. The Learner will: 1 Understand the structure of their organisation Unit Title: Understanding the employing organisation OCR unit number 7 Sector unit number EA3-3 Level: Level 3 Credit value: 3 Guided learning hours: 23 Unit accreditation number R/600/1764 Unit purpose

More information

Assess Workplace Competence Using Direct and Indirect Methods (FD41 04)

Assess Workplace Competence Using Direct and Indirect Methods (FD41 04) Unit L&D9DI Assess Workplace Competence Using Direct and Indirect Methods (FD41 04) Source: Learning and Development Standard 9 Who this Unit is for This Unit is for those who assess in the workplace using

More information

Develop and implement proactive monitoring systems for health and safety

Develop and implement proactive monitoring systems for health and safety Unit Title: OCR unit number 6 Unit accreditation number Develop and implement proactive monitoring systems for health and safety L/602/2239 Level: 5 Credit value: 10 Guided learning hours: 47 Unit expiry

More information

Supporting Teaching and Learning in Schools

Supporting Teaching and Learning in Schools QCF Supporting Teaching and Learning in Schools OCR Level 3 Certificate in Supporting Teaching and Learning in Schools Scheme code 04468 Scheme code 04469 Scheme code 04470 Centre Handbook OCR Level 3

More information

Principles of providing administrative services OCR unit number 202

Principles of providing administrative services OCR unit number 202 Unit Title: Principles of providing administrative services OCR unit number 202 Sector unit number TC2-2 Level: 2 Credit value: 4 Guided learning hours: 32 Unit purpose and aim This unit is about the knowledge

More information

Develop and implement reactive monitoring systems for health and safety

Develop and implement reactive monitoring systems for health and safety Unit Title: OCR unit number 7 Unit accreditation number Develop and implement reactive monitoring systems for health and safety J/602/2241 Level: 5 Credit value: 15 Guided learning hours: 69 Unit expiry

More information

Develop and implement health and safety emergency response systems and procedures

Develop and implement health and safety emergency response systems and procedures Unit Title: OCR unit number 8 Unit accreditation number Develop and implement health and safety emergency response systems and procedures R/602/2243 Level: 5 Credit value: 12 Guided learning hours: 41

More information

Documents. Unit reference number: Y/506/1809 QCF level: 2 Credit value: 3 Guided learning hours: 24. Unit summary

Documents. Unit reference number: Y/506/1809 QCF level: 2 Credit value: 3 Guided learning hours: 24. Unit summary Unit 25: Produce Business Documents Unit reference number: Y/506/1809 QCF level: 2 Credit value: 3 Guided learning hours: 24 Unit type: Competence Unit summary A key part of the role of business administrator

More information

Deal with incoming telephone calls from customers Unit number Level: 2 Credit value: 5 Guided learning hours: 33

Deal with incoming telephone calls from customers Unit number Level: 2 Credit value: 5 Guided learning hours: 33 Unit Title: Deal with incoming telephone calls from Unit number A11 Level: 2 Credit value: 5 Guided learning hours: 33 Unit purpose and aim Many organisations rely on dealing with incoming telephone calls

More information

Learning Outcomes Assessment Criteria Exemplification The Learner will: The Learner can:

Learning Outcomes Assessment Criteria Exemplification The Learner will: The Learner can: Unit Title: Identify, assess and control health and safety risks OCR unit number 5 Unit accreditation number J/602/2238 Level: 5 Credit value: 18 Guided learning hours: 68 Unit expiry date: 31/12/2013

More information

This unit is aimed at those who are interested in, or new to, working in social care settings with adults.

This unit is aimed at those who are interested in, or new to, working in social care settings with adults. Unit Title: Principles of communication in adult social care settings Unit sector reference: PWCS 31 Level: 3 Credit value: 2 Guided learning hours: 17 Unit expiry date: 31/07/2015 Unit accreditation number:

More information

Build and maintain effective customer relations

Build and maintain effective customer relations Unit Title: Build and maintain effective customer relations OCR unit number B15 Level: 4 Credit value: 8 Guided learning hours: 53 Unit purpose and aim Building and developing effective customer relations

More information

These qualifications have been accredited as part of the Qualifications and Credit Framework (QCF).

These qualifications have been accredited as part of the Qualifications and Credit Framework (QCF). OCR Awards, Certificates and Diplomas in Business Skills Level 2 Award (06683) Level 2 Certificate (06684) Level 2 Diploma (06685) Level 3 Award (06686) Level 3 Certificate (06687) Level 3 Diploma (06688)

More information

Level 3 Certificate in assessing candidates using a range of methods (7317)

Level 3 Certificate in assessing candidates using a range of methods (7317) Level 3 Certificate in assessing candidates using a range of methods (7317) Candidate guide A1 Assess candidates using a range of methods www.cityandguilds.com November 2004 About City & Guilds City &

More information

This unit introduces the Systems Development Life Cycle and the roles involved in ICT system development.

This unit introduces the Systems Development Life Cycle and the roles involved in ICT system development. Unit Title: OCR unit number 34 Level: 2 Credit value: 6 Guided learning hours: 50 Unit reference number: Introduction to IT Systems Development J/601/3247 Candidates undertaking this unit must complete

More information

datasheet NVQ What is an NVQ? Who are these NVQs for? What is its purpose?

datasheet NVQ What is an NVQ? Who are these NVQs for? What is its purpose? NVQ OCR Level 1 NVQ in Contact Centre Operations (03447) OCR Level 2 NVQ in Contact Centre Operations (03448) OCR Level 3 NVQ for Contact Centre Professionals (03449) OCR Level 4 NVQ for Contact Centre

More information

Edexcel Level 3 Awards and Certificate in Assessing the Quality of Assessment (QCF)

Edexcel Level 3 Awards and Certificate in Assessing the Quality of Assessment (QCF) Edexcel Level 3 Awards and Certificate in Assessing the Quality of Assessment (QCF) Specification Edexcel specialist qualification First teaching September 2010 Issue 2 Pearson Education Ltd is one of

More information

Supporting the Consulting Sales Process

Supporting the Consulting Sales Process Unit title Supporting the Consulting Sales Process SQA code H670 04 SCQF level 7 SCQF credit 4 points SSC ref Unit 27 History of changes Publication date: January 2014 Version: 01 Version number Date Description

More information

Specification. Edexcel NVQ qualification. Edexcel Level 3 NVQ Certificate in Management (QCF)

Specification. Edexcel NVQ qualification. Edexcel Level 3 NVQ Certificate in Management (QCF) Specification Edexcel NVQ qualification Edexcel Level 3 NVQ Certificate in Management (QCF) For first registration August 2010 Edexcel, a Pearson company, is the UK s largest awarding organisation offering

More information

Set objectives and provide support for team members (B5)

Set objectives and provide support for team members (B5) Unit Title: Unit Number 25 Level: 3 Credit value: 5 Guided learning hours: 35 Unit expiry date: 28/2/2010 Unit purpose and aim Set and provide support for team (B5) This purpose of this unit is to provide

More information

Training, Assessment and Quality Assurance (6317)

Training, Assessment and Quality Assurance (6317) Training, Assessment and Quality Assurance (6317) Frequently asked questions www.cityandguilds.com Aug 2011 Version 1.7 Contents 1. Who developed these qualifications? 4 2. What does TAQA stand for? 4

More information

IAM Level 2. NVQ Certificate in Business and Administration. Qualification handbook. 2012 edition

IAM Level 2. NVQ Certificate in Business and Administration. Qualification handbook. 2012 edition IAM Level 2 NVQ Certificate in Business and Administration Qualification handbook 2012 edition Published by the IAM IAM 2012 Registered charity number 254807 Published 2012 All rights reserved. This publication

More information

2. Roles and responsibilities

2. Roles and responsibilities 2. Roles and responsibilities 2.1 Organising for e-assessment 8 2.2 Key areas of responsibility 8 2.3 Generic skills and knowledge in e-assessment 9 2.4 Roles and responsibilities related to e-testing

More information

Advanced Certificate in Professional Business and Enterprise Support Services. Qualification and Unit Specification

Advanced Certificate in Professional Business and Enterprise Support Services. Qualification and Unit Specification Advanced Certificate in Professional Business and Enterprise Support Services Qualification and Unit Specification Contents Page Qualification Overview.............................................. 3 Unit

More information

Cambridge Award/Certificate in English

Cambridge Award/Certificate in English Assessment Task Cambridge Award/Certificate in English Assessment Task Speak to communicate information, ideas and opinions Level 2 VERSION 3.0 Contents Contents 2 1 Cambridge Award/Certificate in English

More information

Unit aim and purpose. Quality Management in an Organisation OCR unit number: 11. Level: 6 Credit value: 5 Guided learning hours: 30

Unit aim and purpose. Quality Management in an Organisation OCR unit number: 11. Level: 6 Credit value: 5 Guided learning hours: 30 Unit Title: Quality Management in an Organisation OCR unit number: 11 Sector unit number: 15.3 Business Management Level: 6 Credit value: 5 Guided learning hours: 30 Unit reference number: Y/602/1479 Unit

More information

QCF. Residential childcare. Centre Handbook

QCF. Residential childcare. Centre Handbook QCF Residential childcare Centre Handbook OCR Level 3 Diploma for Residential Childcare (England) Entry code 10405 OCR Level 5 Diploma in Leadership and Management for Residential Childcare (England) Entry

More information

QCF ITQ 2009. Centre Handbook

QCF ITQ 2009. Centre Handbook QCF ITQ 2009 OCR Level 2 Diploma in IT User Skills (ITQ) Entry code 13996 OCR Level 3 Diploma in IT User Skills (ITQ) Entry code 13999 For use with Apprenticeships Updated October 2015 Centre Handbook

More information

BTEC International Quality Assurance Handbook 2015-16

BTEC International Quality Assurance Handbook 2015-16 BTEC International Quality Assurance Handbook 2015-16 1. Introduction Contents How to use this handbook... 2 Introduction... 2 WHAT IS QUALITY ASSURANCE?... 2 WHICH QUALIFICATIONS DOES THIS HANDBOOK COVER?...

More information

Understand your role

Understand your role The CARE CERTIFICATE Understand your role What you need to know THE CARE CERTIFICATE WORKBOOK Standard Your role - Tasks, Behaviours and Standards of work Your role will have a job description. This tells

More information

OIL AND GAS INDUSTRY COMPETENCE ASSESSMENT AND VERIFICATION GUIDELINES

OIL AND GAS INDUSTRY COMPETENCE ASSESSMENT AND VERIFICATION GUIDELINES OIL AND GAS INDUSTRY COMPETENCE ASSESSMENT AND VERIFICATION GUIDELINES September 2013 AMENDMENT Revision 0 released September 2013 PAGES CHANGES MADE BY: CHECKED BY: H Sanderson APPROVED BY: P Lammiman

More information

QCF. Warehousing and Storage Logistics Operations. Centre Handbook

QCF. Warehousing and Storage Logistics Operations. Centre Handbook Centre Handbook QCF Warehousing and Storage Logistics Operations Level 2 Certificate in Warehousing and Storage Level 3 Certificate in Logistics Operations Scheme code 04419 Scheme code 04420 OCR 2013

More information

Unit 2: Webpage creation (LEVEL 2)

Unit 2: Webpage creation (LEVEL 2) (LEVEL 2) Learning outcomes By completing this unit candidates will develop knowledge relating to the planning and creation of a multimedia website that is fit for purpose. Candidates will develop the

More information

Level 5 NVQ in Occupational Health and Safety Practice (3644) Candidate logbook

Level 5 NVQ in Occupational Health and Safety Practice (3644) Candidate logbook Level 5 NVQ in Occupational Health and Safety Practice (3644) Candidate logbook Publications and enquiries The publications listed below are available free of charge from Publications Sales City & Guilds

More information

Diploma in Management Level 4

Diploma in Management Level 4 Diploma in Management Level 4 This qualification is accredited by OFQUAL as being Stand Alone and part of Apprenticeships. Learners must achieve 37 credits and above to gain the Diploma qualification.

More information

QUALIFICATION HANDBOOK

QUALIFICATION HANDBOOK QUALIFICATION HANDBOOK Level 2 Extended Certificate in Health Informatics (7450-12) February 2012 Version 1.0 Qualification at a glance Subject area City & Guilds number 7450 Health Informatics Age group

More information

L2 Unit 2: Webpage creation (2010)

L2 Unit 2: Webpage creation (2010) L2 Unit 2: Webpage creation (2010) Learning outcomes By completing this unit candidates will develop knowledge relating to the planning and creation of a multimedia website that is fit for purpose. Candidates

More information

EQF2 - Water Safety for Managers. Level 6

EQF2 - Water Safety for Managers. Level 6 Use the buttons 1,2,3 at the top or the + or - buttons beside each stream to expand or contract the topics as required Knowledge Skills Competence In the context of EQF, skills are described as cognitive

More information

Planning and Leading Sports Activities

Planning and Leading Sports Activities Unit 7: Planning and Leading Sports Activities Unit code: QCF Level 2: Credit value: 10 Guided learning hours: 60 Aim and purpose T/502/5481 BTEC First The aim of this unit is to give learners an opportunity

More information

Health, Safety and Welfare in Construction and the Built Environment

Health, Safety and Welfare in Construction and the Built Environment Unit 1: Health, Safety and Welfare in Construction and the Built Environment NQF Level 3: Guided learning hours: 60 BTEC National Unit abstract Health, safety and welfare are of paramount importance to

More information

Pearson Edexcel Level 5 NVQ Diploma in Management (QCF) Specification

Pearson Edexcel Level 5 NVQ Diploma in Management (QCF) Specification Pearson Edexcel Level 5 NVQ Diploma in Management (QCF) Specification NVQ/Competence-based qualification First registration February 2014 Edexcel and BTEC qualifications are awarded by Pearson, the UK

More information

OCR Level 3 Cambridge Technical Certificate and Diplomas in IT 1

OCR Level 3 Cambridge Technical Certificate and Diplomas in IT 1 OCR Level 3 Cambridge Technical Certificate in IT 05347 OCR Level 3 Cambridge Technical Introductory Diploma in IT 05349 OCR Level 3 Cambridge Technical Subsidiary Diploma in IT 05352 OCR Level 3 Cambridge

More information

Bookkeeping and Accounting

Bookkeeping and Accounting Bookkeeping and Accounting within the Business Skills suite Unit Title: Preparing and recording financial documentation OCR unit number: M6 Unit reference number: J/600/8758 Level: 2 Credit value: 2 Guided

More information

QUALIFICATION HANDBOOK

QUALIFICATION HANDBOOK QUALIFICATION HANDBOOK Level 2 and 3 NVQ Certificate in Rail Engineering Traction and Rolling Stock (7597-05/10) September 2011 Version 1.1 (September 2011) Qualification at a glance Subject area Rail

More information

Unit 15 Maintain and develop your own knowledge, skills and competence. Level 3. Credit value 3. Learning outcomes. Assessment criteria

Unit 15 Maintain and develop your own knowledge, skills and competence. Level 3. Credit value 3. Learning outcomes. Assessment criteria Title Unit 15 Maintain and develop your own knowledge, skills and competence Level 3 Credit value 3 Learning outcomes The learner will: 1 Understand the principles that underpin maintaining and developing

More information

Level 2 Certificate in Preparing and Delivering a Sustainable Social Enterprise Activity (QCF)

Level 2 Certificate in Preparing and Delivering a Sustainable Social Enterprise Activity (QCF) Level 2 Certificate in Preparing and Delivering a Sustainable Social Enterprise Activity (QCF) 601/0432/6 Qualification and Unit Specification 2013 SFEDI Awards Contents About SFEDI Awards... 3 Customer

More information

Assessment Strategy for. Audit Practice, Tax Practice, Management Consulting Practice and Business Accounting Practice.

Assessment Strategy for. Audit Practice, Tax Practice, Management Consulting Practice and Business Accounting Practice. Assessment Strategy for Audit Practice, Tax Practice, Management Consulting Practice and Business Accounting Practice December 2013 Introduction This Assessment Strategy has been designed to apply to qualifications

More information

OCR Teaching in the Lifelong Learning Sector Qualification Units. Unit 30 Level 5 Continuing Personal and Professional Development

OCR Teaching in the Lifelong Learning Sector Qualification Units. Unit 30 Level 5 Continuing Personal and Professional Development OCR Teaching in the Lifelong Learning Sector Qualification Units Unit 30 Level 5 Continuing Personal and Professional Development Level 5 QCA Accreditation Number H/500/9888 Unit description Unit aim This

More information

IQ Level 3 NVQ Diploma in Management (QCF) Specification

IQ Level 3 NVQ Diploma in Management (QCF) Specification IQ Level 3 NVQ Diploma in Management (QCF) Specification Regulation No: 600/6699/4 Page 1 of 94 IQB/0.2/115 Version 1.0 10/10/2012 Author CZ Contents Page Introduction... 4 About this Qualification (Description,

More information

QCF. Business Administration. Centre Handbook. OCR Level 2 Diploma in Business Administration Entry code 10383. Oxford Cambridge and RSA

QCF. Business Administration. Centre Handbook. OCR Level 2 Diploma in Business Administration Entry code 10383. Oxford Cambridge and RSA Oxford Cambridge and RSA QCF Business Administration Centre Handbook OCR Level 2 Diploma in Business Administration Entry code 10383 OCR 2014 September 2014 OCR Level 2 Diploma in Business Administration

More information

CERTIFICATE SUITE QUALIFICATION HANDBOOK

CERTIFICATE SUITE QUALIFICATION HANDBOOK 2016 Suite Cambridge TECHNICALS LEVEL 3 IT CERTIFICATE SUITE QUALIFICATION HANDBOOK OCR Level 3 Cambridge Technical Certificate in IT (05838) OCR Level 3 Cambridge Technical Extended Certificate in IT

More information

Unit Title: Unit purpose and aim

Unit Title: Unit purpose and aim Unit Title: Preparing and Operating Telescopic Handlers to Lift and Transfer Loads in the Workplace Level: 2 Credit value: 25 Guided learning hours: 83 Unit expiry date: 31/10/2014 Unit purpose and aim

More information

Contribute to resource plan development in contact centre operations

Contribute to resource plan development in contact centre operations Overview What this standard is about Contact centre activity is subject to constant variation in volume. Monitoring of activity levels and types of contact provides vital information for resource planning.

More information

Level 6 Certificate in Managing the Supply Chain

Level 6 Certificate in Managing the Supply Chain Level 6 Certificate in Managing the Supply Chain Regulator Ofqual Qualification Reference Number 600/7830/3 Qualification Start Date 1 February 2013 Last Date for Registration 31 December 2017 Available

More information

datasheet QCF Contact Centre Operations What is an NVQ?

datasheet QCF Contact Centre Operations What is an NVQ? QCF Contact Centre Operations Contact Centre Operations Level 2 Certificate (10265) Contact Centre Operations Level 3 Diploma (10268) Contact Centre Operations Level 4 Diploma (10269) OCR s qualifications

More information

Unit Title: Unit purpose and aim

Unit Title: Unit purpose and aim Unit Title: Preparing and Operating Sideloader Forklifts to Lift and Transfer Loads in the Workplace Level: 2 Credit value: 16 Guided learning hours: 53 Unit expiry date: 31/10/2014 Unit purpose and aim

More information

Pearson Edexcel Level 3 Certificate in Hospitality Retail Outlet Management (QCF) Specification

Pearson Edexcel Level 3 Certificate in Hospitality Retail Outlet Management (QCF) Specification Pearson Edexcel Level 3 Certificate in Hospitality Retail Outlet Management (QCF) Specification NVQ/Competence-based qualification First registration January 2014 Pearson Education Limited is one of the

More information

Release: 1. TAEPDD501A Maintain and enhance professional practice

Release: 1. TAEPDD501A Maintain and enhance professional practice Release: 1 TAEPDD501A Maintain and enhance professional practice TAEPDD501A Maintain and enhance professional practice Modification History Version Comments TAEPDD501A Released with TAE10 Training and

More information

EDI Level 3 NVQ in Customer Service

EDI Level 3 NVQ in Customer Service EDI Level 3 NVQ in Customer Service Candidate Pack Effective from: 1 August 2006 Accreditation Number: 100/6105/8 Subject code : N2263 ASNC1235 Vision Statement Our vision is to contribute to the achievements

More information

Qualification Specification. Level 4 Certificate in Cyber Security and Intrusion For Business

Qualification Specification. Level 4 Certificate in Cyber Security and Intrusion For Business Qualification Specification Level 4 Certificate in Cyber Security and Intrusion For Business ProQual 2015 Contents Page Introduction 3 Qualification profile 3 Centre requirements 4 Support for candidates

More information

BUSINESS OCR LEVEL 2 CAMBRIDGE TECHNICAL. Cambridge TECHNICALS VERBAL AND NON-VERBAL COMMUNICATION IN BUSINESS CONTEXTS CERTIFICATE/DIPLOMA IN

BUSINESS OCR LEVEL 2 CAMBRIDGE TECHNICAL. Cambridge TECHNICALS VERBAL AND NON-VERBAL COMMUNICATION IN BUSINESS CONTEXTS CERTIFICATE/DIPLOMA IN Cambridge TECHNICALS OCR LEVEL 2 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN BUSINESS VERBAL AND NON-VERBAL COMMUNICATION IN BUSINESS CONTEXTS M/502/5303 LEVEL 2 UNIT 6 GUIDED LEARNING HOURS: 30 UNIT CREDIT

More information

Unit Title: Deal with Accidents and Emergencies

Unit Title: Deal with Accidents and Emergencies Unit Credit Value: 2 Unit Level: Two Unit Guided Learning Hours: 14 Ofqual Unit Reference Number: D/501/5138 Unit Review Date: 31/10/2016 Unit Sector: 8.1 Sport, Leisure and Recreation Unit Summary This

More information

COMMUNICATING WITH SERVICE USERS IN CARE SETTINGS (LEVEL 2)

COMMUNICATING WITH SERVICE USERS IN CARE SETTINGS (LEVEL 2) UNIT 2: COMMUNICATING WITH SERVICE USERS IN CARE SETTINGS (LEVEL 2) Learning outcomes By completing this unit candidates will demonstrate knowledge and understanding of the principles that contribute to

More information

Assessment Centres and Psychometric Testing. Procedure

Assessment Centres and Psychometric Testing. Procedure Assessment Centres and Psychometric Testing Procedure INDEX INTRODUCTION 3 DEFINITION 3 Assessment & Development Centres 3 Psychometric Tests 3 SCOPE 4 RESPONSIBILITIES 5 WHEN SHOULD TESTS BE USED 5 CHOOSING

More information

Contents Page. Introduction 1. About Core Skills 1 Recent changes 1. The new workplace-assessed Core Skills Units for 2008 2

Contents Page. Introduction 1. About Core Skills 1 Recent changes 1. The new workplace-assessed Core Skills Units for 2008 2 Contents Page Introduction 1 About Core Skills 1 Recent changes 1 The new workplace-assessed Core Skills Units for 2008 2 Levels 3 Communication 4 Numeracy 5 Information and Communication Technology 6

More information

Specification ISMM Level 2 NVQ Certificate in Sales (QCF)

Specification ISMM Level 2 NVQ Certificate in Sales (QCF) Specification ISMM Level 2 NVQ Certificate in Sales (QCF) Level 2 NVQ Competence Based Qualification for the Apprenticeship Valid from 01.12.12 Version 3 Ofqual regulated The Institute of Sales and Marketing

More information

Recognition (RPL) Guide

Recognition (RPL) Guide Recognition (RPL) Guide RPL Guide Version 3 January 2012 & Industry Queensland TABLE OF CONTENTS RECOGNITION OF PRIOR LEARNING (RPL) GUIDE... 2 Introduction... 2 What is Recognition?... 2 What Recognition

More information

XXX000YY Certificate IV in Government Security

XXX000YY Certificate IV in Government Security XXX000YY Certificate IV in Government Security XXX000YY Certificate IV in Government Security Description This qualification allows for the attainment of generalist competencies in Security and also specialist

More information

Level 3 Diploma in Health and Social Care (Adults) for England (4222-31)

Level 3 Diploma in Health and Social Care (Adults) for England (4222-31) Level 3 Diploma in Health and Social Care (Adults) for England (4222-31) Candidate logbook 501/1194/2 All pathways www.cityandguilds.com June 2011 Version 1.0 About City & Guilds As the UK s leading vocational

More information

Level 5 Diploma in Managing the Supply Chain (QCF) Qualification Specification

Level 5 Diploma in Managing the Supply Chain (QCF) Qualification Specification Level 5 Diploma in Managing the Supply Chain (QCF) Qualification Specification Created: May 2012 Version: 1.0 Accreditation Number: 600/5605/8 Qualification Start Date: 1 st June 2012 Qualification Last

More information

LEVEL 1 CERTIFICATE IN CUSTOMER SERVICE 10378. Resources Link

LEVEL 1 CERTIFICATE IN CUSTOMER SERVICE 10378. Resources Link LEVEL 1 CERTIFICATE IN CUSTOMER SERVICE 10378 Resources Link October 2014 WELCOME Resources Link is an e-resource, provided by OCR, for teachers of OCR qualifications. It provides descriptions of, and

More information

QTC Training & Education. Certificate IV of Project Management BSB41507 Study by Correspondence

QTC Training & Education. Certificate IV of Project Management BSB41507 Study by Correspondence Certificate IV of Project Management BSB41507 Study by Correspondence Career-relevant, Accredited and Industry Endorsed Because QTC vocational courses are developed in consultation with relevant industry

More information

The policy sets the standard for assessment under the AQTF guidelines

The policy sets the standard for assessment under the AQTF guidelines Assessment Policy Purpose The policy sets the standard for assessment under the AQTF guidelines Scope All operational levels of Life Saving Victoria Policy Assessment Model Assessment may be defined as:

More information

Your personal development

Your personal development The CARE CERTIFICATE Your personal development What you need to know THE CARE CERTIFICATE WORKBOOK Standard Developing a personal development plan (PDP) Personal development happens throughout your life.

More information

UNIT 21: DEVELOPING SKILLS FOR CARE ASSISTANTS (LEVEL 3)

UNIT 21: DEVELOPING SKILLS FOR CARE ASSISTANTS (LEVEL 3) UNIT 21: DEVELOPING SKILLS FOR CARE ASSISTANTS (LEVEL 3) Learning outcomes By completing this unit candidates demonstrate knowledge and understanding of the skills and qualities required by care assistants

More information

35 PROMOTE CHOICE, WELL-BEING AND THE PROTECTION OF ALL INDIVIDUALS

35 PROMOTE CHOICE, WELL-BEING AND THE PROTECTION OF ALL INDIVIDUALS Unit overview Elements of competence 35a 35b 35c Develop supportive relationships that promote choice and independence Respect the diversity and difference of individuals and key people Contribute to the

More information

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards...

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards... LSI YW00 Youth Work National Occupational Standards Introduction Youth Work National Occupational Standards Introduction Contents: Suite Overview...2 Glossary......8 Functional Map.11 List of Standards..15

More information

THHGLE06B Monitor staff performance

THHGLE06B Monitor staff performance THHGLE06B Monitor staff performance Release: 1 THHGLE06B Monitor staff performance Modification History Unit Descriptor This unit deals with the skills and knowledge required to monitor staff performance,

More information

Unit title Utilise Social Networking and Social Media to Promote Music SQA code H6HR 04. SCQF level 5. SCQF credit points

Unit title Utilise Social Networking and Social Media to Promote Music SQA code H6HR 04. SCQF level 5. SCQF credit points Unit title Utilise Social Networking and Social Media to Promote Music SQA code H6HR 04 SCQF level 5 SCQF credit points SSC ref 2 COM25 History of changes Publication date: March 2012 Version: 02 (November

More information

PROGRAMME SPECIFICATION. Foundation Degree (Working with Children: Education and Well-Being) Foundation Degree / Foundation Certificate

PROGRAMME SPECIFICATION. Foundation Degree (Working with Children: Education and Well-Being) Foundation Degree / Foundation Certificate PROGRAMME SPECIFICATION Foundation Degree (Working with Children: Education and Well-Being) Awarding institution: Institute of Education, University of London Teaching institution: Institute of Education,

More information

BTEC Centre Guide to Assessment (Entry Level to Level 3)

BTEC Centre Guide to Assessment (Entry Level to Level 3) BTEC Centre Guide to Assessment (Entry Level to Level 3) BTEC Centre Guide to Assessment: Entry Level to Level 3 Contents Which qualifications does this guide cover? 3 Important note: updated assessment

More information

32 PROMOTE, MONITOR AND MAINTAIN HEALTH, SAFETY AND SECURITY IN THE WORKING ENVIRONMENT

32 PROMOTE, MONITOR AND MAINTAIN HEALTH, SAFETY AND SECURITY IN THE WORKING ENVIRONMENT Unit overview Elements of competence 32a 32b 32c Monitor and maintain the safety and security of the working environment Promote health and safety in the working environment Minimise risks arising from

More information

Level 3 Customer support provision for the IT professional (7540-030/7630-323)

Level 3 Customer support provision for the IT professional (7540-030/7630-323) Level 3 Customer support provision for the IT professional (7540-030/7630-323) Systems and Principles (QCF) Assignment guide for Candidates Assignment A www.cityandguilds.com September 2012 Version 7.0

More information

Release: 1. ICAICT404A Use online learning tools

Release: 1. ICAICT404A Use online learning tools Release: 1 ICAICT404A Use online learning tools ICAICT404A Use online learning tools Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications Technology

More information

Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) (7250) Logbook

Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) (7250) Logbook Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) (7250) Logbook www.cityandguilds.com December 2009 Version 1.6 2 About the qualification 2.2 The structure of the Level 3 Diploma in Hospitality

More information

Provide information and advice to learners and employers

Provide information and advice to learners and employers Provide information and advice to learners and employers UV30797 R/502/9554 Learner name: VRQ Learner number: VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy

More information

JOB DESCRIPTION. 29,768 to 35,147 dependant on experience

JOB DESCRIPTION. 29,768 to 35,147 dependant on experience JOB DESCRIPTION Job Title: Reporting to: Salary: Dementia Lead Nurse Operations Director 29,768 to 35,147 dependant on experience Spinal Point: 30 to 36 Contract: Hours of Work: Permanent Full time, 35

More information

Reiki Core Curriculum

Reiki Core Curriculum Reiki Core Curriculum Contents: 1. Introduction 2. The overall aims of the course 3. The learning outcomes and competencies to be achieved 4. Assessment of Students 5. Tutor Qualifications 6. Teaching

More information

Qualification Specification. Higher Apprenticeship in Business & Professional Administration Level 4 (England)

Qualification Specification. Higher Apprenticeship in Business & Professional Administration Level 4 (England) Qualification Specification Higher Apprenticeship in Business & Professional Administration Level 4 (England) Version 2.0 (July 2016) Qualification Specification: Business Administration: Higher Apprenticeship

More information