How do the latest best practices on IT Governance, CoBit and Business Service Management impact your Business Continuity Methodology?

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "How do the latest best practices on IT Governance, CoBit and Business Service Management impact your Business Continuity Methodology?"

Transcription

1 How do the latest best practices on IT Governance, CoBit and Business Service impact your Business Continuity Methodology? Lillibett Machado 06/14/2005 1

2 Enterprise & IT Governance 2

3 Enterprise Governance... Enterprise governance is the set of responsibilities and practices exercise by the board and executive management with the goal of: providing strategic directions ensuring that objectives are achieved ascertaining that risk are managed appropriately verifying that the enterprises resources are used responsibly Source: 3

4 Enterprise Governance... Enterprise governance is the system by which companies are directed and controlled and which drives and sets IT Governance. Source: 4

5 IT Governance... IT governance is the responsibility of the Board of Directors and executive management. IT is an integral part of enterprise governance and consists of the leadership and organizational structures and processes that ensure that the organization's IT sustains and extends the organization's strategy and objectives. Source: 5

6 Source: 6

7 CoBit Framework Model CoBit Reference Models Business Requirements Quality Requirement : Quality, Cost & Delivery IT Processes IT Resources Fiduciary Requirements (COSO): Effectiveness sand Efficiency of operations, Reliability of Information, Compliance with laws and regulations Security Requirements: Confidentiality, Integrity, and Availability Source: 7

8 CoBit Control Objectives - Summary Table effectiveness efficiency confidentiality integrity availability Control Objectives - Summary Table Domain: Planning & Organization PO1 Define a Strategic Plan P S PO2 Define the Information Architecture P S S S PO3 Determine Technology Direction P S PO4 Define IT Organization and relationships P S PO5 Managing the IT Investment P P S PO6 Communicating aims and direction P S PO7 Managing Human Resources P P PO8 Ensure Compliance with external requirements P P S PO9 Assess risks P S P P P S S PO10 Manage Projects P P PO11 Manage Quality P P P S Domain: Acquisition & Implementation AI1 Identify Automated solution P S AI2 Acquire and maintain Application Software P P S S S AI3 Acquire and maintain Technology Infrastructure P P S AI4 Develop and maintain Procedures P P S S S AI5 Install and Accredit Systems P S S AI6 Manage Changes P P P P S Domain: Delivery and Support DS1 Define and Manage Service Levels P P S S S S S DS2 Manage Third Party Services P P S S S S S DS3 Manage Performance and Capacity P P S DS4 Ensure Continuous Services P S P DS5 Ensure System Security P P S S S DS6 Identifying and allocating cost P P DS7 Educating and Training users P S DS8 Assisting and Advising Customers P P DS9 Managing the configuration P S S DS10 Manage Problems and Incidents P P S DS11 Managing Data P P DS12 Managing Facilities P P DS13 Manage Operations P P S S compliance reliability people applications technology facilities data Domain: Monitoring M1 Monitoring the process P P S S S S S M2 Assess internal control adequacy P P S S S P S M3 Obtain independant assurance P P S S S P S M4 Provide for independant audit P P S S S P S Source: CoBit Governance, Control and Audit for Information and Related Technology - Audit Guidelines IT Governance Institute 8

9 Business Continuity 9

10 DS4 Ensure Continuous Service Control Objectives IT Continuity Framework - defines the roles and responsibilities, the risk approach to be adapted, the rules to document and approve the continuity plan IT Continuity Plan Strategy and Philosophy should ensure that the IT continuity plan is in line with the overall business continuity plan to ensure consistency IT Continuity Plan Contents IT management should ensure that a written plan is developed Minimizing IT Continuity Requirements IT management should establish procedures and guidelines for minimizing the continuity requirements with regard to IT resources Testing the IT Continuity Plan To have an effective continuity plan, management needs to assess its adequacy on a regular basis or upon major changes to the business or IT infrastructure IT Continuity Plan Training Assure that all concerned parties receive regular training sessions regarding procedures to follow in case of an incident or disaster 10

11 Continuity Controls (cont d...) IT Continuity Plan Distribution Given the sensitive nature of information in continuity plan, sections of the plan need to be distributed on a need-to-know basis. User Department Alternative Processing Back-up Procedures The continuity methodology should ensure that departments establish alternative processing procedures until IT function is restored. Critical IT Resources Critical data and operations should be identified, documented, prioritized, and approved by the business process owners, incorporation with IT management. Back-up Site and Hardware The continuity methodology must incorporate alternatives regarding back-up site and hardware. Off-site Back-up Storage Off-site storage of critical back-up media, documentation and other IT resources should be established to support recovery and business continuity plans. The off-site storage facility should be environmentally appropriate resources stored and provide a level of security for unauthorized access, theft or damage. Off-site arrangement should also be assessed at least annually for contents, environmental protection, and security. Wrap-up Procedures IT management should establish procedures or assessing the adequacy of the plan and update the plan accordingly. 11

12 ITIL Information Technology Infrastructure Library 12

13 ITIL Facts Developed in 1980 s and has become the world-wide defacto standard on Business Service (BSM). Started as a guide for the UK government, the framework has proven to be useful to organizations in all sectors through its adoption by many Service companies. Documents industry best practice guidance. As a framework it describes the Service model showing the goals, general activities, inputs and outputs of the various processes, which can be incorporated with IT organization. It focuses on providing high quality services with a particular focus on Customer relationships. 13

14 Service Support Problem Incident Change ICT Infrastructure Release Configuration Information Source: 2004 DIYmonde Solutions Inc STAY Technologies. 14

15 Service Design & Delivery Service Level Capacity Availability Service Design & Development IT Continuity Financial Information Security Source: 2004 DIYmonde Solutions Inc STAY Technologies. 15

16 IT Service Continuity ITSCM The scope of ITSCM in an organization is determined by the organization s structure, culture and strategic direction both business and technology ITSCM focuses on critical IT Services required to support the critical business processes. The impact of a business process, such as financial loss, damage to reputation, regulatory breach and others are measured through a BUSINESS IMPACT ANALYSIS (BIA) which determines the minimum critical requirements ITSCM must be an integral part of the overall business process specially if the business is highly IT dependant 16

17 IT Service Continuity Potential lower insurance policies Capability of meeting regulatory requirements Increase of IT Business Relationship Positive marketing.. enabler for the organization to provide our Clients higher service levels Organizational Credibility to retain customer confidence Competitive Advantage 17

18 IT Service Continuity Requirements and Strategy Business Impact Analysis Risk Assessment Business Continuity Strategy Implementation Stand By Arrangements Develop Recovery Plans Implement Risk Reduction Measures Develop Procedures Perform Testing Operational Education and Awareness Review and Audit Testing Change Training Assurance 18

19 19

20 References

21 Questions Contact Information: Lillibett Machado, MBA, CISM, CBCP Telephone:

22 Thank You... 22

ICTEC. IT Services Issues 3.4.2008. HELSINKI UNIVERSITY OF TECHNOLOGY 2007 Kari Hiekkanen

ICTEC. IT Services Issues 3.4.2008. HELSINKI UNIVERSITY OF TECHNOLOGY 2007 Kari Hiekkanen ICTEC IT Services Issues 3.4.2008 IT Services? IT Services include (for example) Consulting, IT Strategy, IT Architecture, Process, Software Software development, deployment, maintenance, operation, Custom

More information

Effectively Assessing IT General Controls

Effectively Assessing IT General Controls Effectively Assessing IT General Controls Tommie Singleton UAB AGENDA Introduction Five Categories of ITGC Control Environment/ELC Change Management Logical Access Controls Backup/Recovery Third-Party

More information

White Paper. Regulatory Compliance and Database Management

White Paper. Regulatory Compliance and Database Management White Paper Regulatory Compliance and Database Management March 2006 Introduction Top of mind in business executives today is how to meet new regulatory compliance and corporate governance. New laws are

More information

Domain 1 The Process of Auditing Information Systems

Domain 1 The Process of Auditing Information Systems Certified Information Systems Auditor (CISA ) Certification Course Description Our 5-day ISACA Certified Information Systems Auditor (CISA) training course equips information professionals with the knowledge

More information

Practical Guidance for Auditing IT General Controls. September 2, 2009

Practical Guidance for Auditing IT General Controls. September 2, 2009 Practical Guidance for Auditing IT General Controls Chase Whitaker, CPA, CIA September 2, 2009 About Hospital Corporation of America $28B annual revenue $24B total assets $4.6B EBDITA $673M Net Income

More information

Information Security Management Systems

Information Security Management Systems Information Security Management Systems Øivind Høiem CISA, CRISC, ISO27001 Lead Implementer Senior Advisor Information Security UNINETT, the Norwegian NREN About Øivind Senior Adviser at the HE sector

More information

Build (develop) and document Acceptance Transition to production (installation) Operations and maintenance support (postinstallation)

Build (develop) and document Acceptance Transition to production (installation) Operations and maintenance support (postinstallation) It is a well-known fact in computer security that security problems are very often a direct result of software bugs. That leads security researches to pay lots of attention to software engineering. The

More information

Safeguards Frameworks and Controls. Security Functions Parker, D. B. (1984). The Many Faces of Data Vulnerability. IEEE Spectrum, 21(5), 46-49.

Safeguards Frameworks and Controls. Security Functions Parker, D. B. (1984). The Many Faces of Data Vulnerability. IEEE Spectrum, 21(5), 46-49. Safeguards Frameworks and Controls Theory of Secure Information Systems Features: Safeguards and Controls Richard Baskerville T 1 F 1 O 1 T 2 F 2 O 2 T 3 F 3 O 3 T 4... T n...... F l O m T F O Security

More information

Governance and Management of Information Security

Governance and Management of Information Security Governance and Management of Information Security Øivind Høiem, CISA CRISC Senior Advisor Information Security UNINETT, the Norwegian NREN About Øivind Senior Adviser at the HE sector secretary for information

More information

The Information Systems Audit

The Information Systems Audit November 25, 2009 e q 1 Institute of of Pakistan ICAP Auditorium, Karachi Sajid H. Khan Executive Director Technology and Security Risk Services e q 2 IS Environment Back Office Batch Apps MIS Online Integrated

More information

Using COBiT For Sarbanes Oxley. Japan November 18 th 2006 Gary A Bannister

Using COBiT For Sarbanes Oxley. Japan November 18 th 2006 Gary A Bannister Using COBiT For Sarbanes Oxley Japan November 18 th 2006 Gary A Bannister Who Am I? Who am I & What I Do? I am an accountant with 28 years experience working in various International Control & IT roles.

More information

IT Governance Dr. Michael Shaw Term Project

IT Governance Dr. Michael Shaw Term Project IT Governance Dr. Michael Shaw Term Project IT Auditing Framework and Issues Dealing with Regulatory and Compliance Issues Submitted by: Gajin Tsai gtsai2@uiuc.edu May 3 rd, 2007 1 Table of Contents: Abstract...3

More information

Disaster Recovery Policy

Disaster Recovery Policy Disaster Recovery Policy Organizational Functional Area: Policy for: Executive Division Bank Disaster Recovery Program Board Reviewed: September 14, 2011 Department/Individual Responsible for Maintaining/Updating

More information

"Introduction to IT Governance with CobiT4.1 and CobiTQuickstart"

Introduction to IT Governance with CobiT4.1 and CobiTQuickstart "Introduction to Governance with CobiT4.1 and CobiTQuickstart" ISACA Joint Session San Francisco Chapter and Silicon Valley Chapter April 23, 2008 Debra Mallette CISA (Information Systems Audit and Control

More information

The Role of Internal Audit In Business Continuity Planning

The Role of Internal Audit In Business Continuity Planning The Role of Internal Audit In Business Continuity Planning Dan Bailey, MBCP Page 0 Introduction Dan Bailey, MBCP Senior Manager Protiviti Inc. dan.bailey@protiviti.com Actively involved in the Information

More information

DRAFT Disaster Recovery Policy Template

DRAFT Disaster Recovery Policy Template DRAFT Disaster Recovery Policy Template NOTE: This is a boiler plate template much information is needed from to finalizeconsider this document pre-draft FOREWARD... 3 Policy Overview...

More information

Course: Information Security Management in e-governance. Day 1. Session 3: Models and Frameworks for Information Security Management

Course: Information Security Management in e-governance. Day 1. Session 3: Models and Frameworks for Information Security Management Course: Information Security Management in e-governance Day 1 Session 3: Models and Frameworks for Information Security Management Agenda Introduction to Enterprise Security framework Overview of security

More information

Combine ITIL and COBIT to Meet Business Challenges

Combine ITIL and COBIT to Meet Business Challenges Combine ITIL and COBIT to Meet Business Challenges By Peter Hill, Director, IT Governance Network, and Ken Turbitt, Best Practices Director, BMC Software BEST PRACTICES WHITE PAPER Table of Contents ABSTRACT...

More information

AUSTIN INDEPENDENT SCHOOL DISTRICT INTERNAL AUDIT DEPARTMENT TRANSPORTATION AUDIT PROGRAM

AUSTIN INDEPENDENT SCHOOL DISTRICT INTERNAL AUDIT DEPARTMENT TRANSPORTATION AUDIT PROGRAM GENERAL: The Technology department is responsible for the managing of electronic devices and software for the District, as well as the Help Desk for resolution of employee-created help tickets. The subgroups

More information

COBIT & ITIL usage for SOX current and future

COBIT & ITIL usage for SOX current and future COBIT & ITIL usage for SOX current and future Robert E Stroud International Vice President ISACA Evangelist ITSM & IT Governance CA, Inc. Japan, November 8, 2007 Trademark Notice ITIL is a registered trademark

More information

Western Intergovernmental Audit Forum

Western Intergovernmental Audit Forum Western Intergovernmental Audit Forum Business Continuity & Disaster Recovery Planning September 12, 2013 Presented by: City of Phoenix City Auditor Department Aaron Cook, Sr Internal Auditor IT Audit

More information

G11 EFFECT OF PERVASIVE IS CONTROLS

G11 EFFECT OF PERVASIVE IS CONTROLS IS AUDITING GUIDELINE G11 EFFECT OF PERVASIVE IS CONTROLS The specialised nature of information systems (IS) auditing and the skills necessary to perform such audits require standards that apply specifically

More information

Stepping Through the Business Continuity Plan Audit

Stepping Through the Business Continuity Plan Audit Stepping Through the Business Continuity Plan Audit Doug Menendez Graybar Electric Company Presentation to MidAmerica Contingency Planning Forum February 16, 2012 Introduction Whether it is from internal

More information

WHITE PAPER. Sarbanes - Oxley Section 404: How BMC Software Solutions Address General IT Control Requirements

WHITE PAPER. Sarbanes - Oxley Section 404: How BMC Software Solutions Address General IT Control Requirements WHITE PAPER Sarbanes - Oxley Section 404: How BMC Software Solutions Address General IT Control Requirements TABLE OF CONTENTS Executive Summary 2 Sarbanes-Oxley Section 404 Internal Controls 3 IT Involvement

More information

Dallas IIA Chapter / ISACA N. Texas Chapter. January 7, 2010

Dallas IIA Chapter / ISACA N. Texas Chapter. January 7, 2010 Dallas IIA Chapter / ISACA N. Texas Chapter Auditing Tuesday, October Project 20, 2009 Management Controls January 7, 2010 Table of Contents Contents Page # Project Management Office Overview 3 Aligning

More information

Aligning IT with Business Needs (Why Right-sourcing works)

Aligning IT with Business Needs (Why Right-sourcing works) Aligning IT with Business Needs (Why Right-sourcing works) Mike Ryan Aligning IT with Business Needs (Why Right-sourcing works) Mike Ryan Challanges running IT Keeping IT Running Value Costs Mastering

More information

Speaker Introduction:

Speaker Introduction: SharePoint Deployment and Governance Using COBIT 4.1 October 20, 2011 UNF 2011 Cybersecurity Awareness Showcase Timothy P. McAliley, CISA, CISM, CISSP, PMP, ITIL-F 1 Speaker Introduction: 12+ years in

More information

Sarbanes Oxley Act Statement of Ability. An AdRem Software White Paper

Sarbanes Oxley Act Statement of Ability. An AdRem Software White Paper Sarbanes Oxley Act Statement of Ability An AdRem Software White Paper 2009 AdRem Software, Inc. This document is written by AdRem Software and represents the views and opinions of AdRem Software regarding

More information

Val-EdTM. Valiant Technologies Education & Training Services. 2-day Workshop on Business Continuity & Disaster Recovery Planning

Val-EdTM. Valiant Technologies Education & Training Services. 2-day Workshop on Business Continuity & Disaster Recovery Planning Val-EdTM Valiant Technologies Education & Training Services 2-day Workshop on Business Continuity & Disaster Recovery Planning All Trademarks and Copyrights recognized Page 1 of 8 Welcome to Valiant Technologies.

More information

Security Controls What Works. Southside Virginia Community College: Security Awareness

Security Controls What Works. Southside Virginia Community College: Security Awareness Security Controls What Works Southside Virginia Community College: Security Awareness Session Overview Identification of Information Security Drivers Identification of Regulations and Acts Introduction

More information

CLASSIFICATION SPECIFICATION FORM

CLASSIFICATION SPECIFICATION FORM www.mpi.mb.ca CLASSIFICATION SPECIFICATION FORM Human Resources CLASSIFICATION TITLE: POSITION TITLE: (If different from above) DEPARTMENT: DIVISION: LOCATION: Executive Director Executive Director, Information

More information

Facing Information Security Challenges

Facing Information Security Challenges AKTINA Event Information Security & Cloud Challenges March 17, 2016 Facing Information Security Challenges ISACA Cyprus Chapter Paschalis Pissarides CRISC, CISM, CISA Immediate Past President (2010-2014)

More information

ow to use CobiT to assess the security & reliability of Digital Preservation

ow to use CobiT to assess the security & reliability of Digital Preservation ow to use CobiT to assess the security & reliability of Digital Preservation Erpa WORKSHOP Antwerp 14-16 April 2004 Greet Volders Managing Consultant - VOQUALS N.V. Vice President & in charge of Education

More information

Risks in ERP implementation

Risks in ERP implementation Risks in ERP implementation ERP A high-end solution featuring integration of information technology and business application. Seeks to streamline and integrate operational processes and information flows

More information

BUSINESS PROCESS MANAGEMENT and IT. Helping Align IT with Business

BUSINESS PROCESS MANAGEMENT and IT. Helping Align IT with Business BUSINESS PROCESS MANAGEMENT and IT Helping Align IT with Business Our Business Helping IT organizations streamline Infrastructure Operations Process Development or Re-Engineering Implementation of an ITSM

More information

ISO/IEC 27002:2013 WHITEPAPER. When Recognition Matters

ISO/IEC 27002:2013 WHITEPAPER. When Recognition Matters When Recognition Matters WHITEPAPER ISO/IEC 27002:2013 INFORMATION TECHNOLOGY - SECURITY TECHNIQUES CODE OF PRACTICE FOR INFORMATION SECURITY CONTROLS www.pecb.com CONTENT 3 4 5 6 6 7 7 7 7 8 8 8 9 9 9

More information

An organization properly establishes and operates its control over risks regarding the information system to fulfill the following objectives:

An organization properly establishes and operates its control over risks regarding the information system to fulfill the following objectives: p. 1 System Management Standards Proposed on October 8, 2004 Preface Today, the information system of an organization works as an important infrastructure of the organization to implement its management

More information

Security from a customer s perspective. Halogen s approach to security

Security from a customer s perspective. Halogen s approach to security September 18, 2015 Security from a customer s perspective Using a cloud-based talent management program can deliver tremendous benefits to your organization, including aligning your workforce, improving

More information

Does it state the management commitment and set out the organizational approach to managing information security?

Does it state the management commitment and set out the organizational approach to managing information security? Risk Assessment Check List Information Security Policy 1. Information security policy document Does an Information security policy exist, which is approved by the management, published and communicated

More information

Understanding changes to the Trust Services Principles for SOC 2 reporting

Understanding changes to the Trust Services Principles for SOC 2 reporting Baker Tilly refers to Baker Tilly Virchow Krause, LLP, an independently owned and managed member of Baker Tilly International. Understanding changes to the Trust Services Principles for SOC 2 reporting

More information

COBIT - ITIL mapping for Business Process Continuity Management

COBIT - ITIL mapping for Business Process Continuity Management Proceedings of the 20th Central European Conference on Information and Intelligent Systems 113 COBIT - ITIL mapping for Business Process Continuity Management Melita Kozina Faculty of Organization and

More information

Practical Approaches to Achieving Sustainable IT Governance

Practical Approaches to Achieving Sustainable IT Governance Practical Approaches to Achieving Sustainable IT Governance Beyond Mandates: Getting to Sustainable IT Governance Best Practices Agenda IT Governance Definition IT Governance Principles IT Governance Decisions

More information

The Importance of IT Controls to Sarbanes-Oxley Compliance

The Importance of IT Controls to Sarbanes-Oxley Compliance Hosted by Deloitte, PricewaterhouseCoopers and ISACA/ITGI The Importance of IT Controls to Sarbanes-Oxley Compliance 15 December 2003 1 Presenters Chris Fox, CA Sr. Manager, Internal Audit Services PricewaterhouseCoopers

More information

5 FAH-11 H-500 PERFORMANCE MEASURES FOR INFORMATION ASSURANCE

5 FAH-11 H-500 PERFORMANCE MEASURES FOR INFORMATION ASSURANCE 5 FAH-11 H-500 PERFORMANCE MEASURES FOR INFORMATION ASSURANCE 5 FAH-11 H-510 GENERAL (Office of Origin: IRM/IA) 5 FAH-11 H-511 INTRODUCTION 5 FAH-11 H-511.1 Purpose a. This subchapter implements the policy

More information

PROGRAMMER / ANALYST SERIES AND CLASS CONCEPTS

PROGRAMMER / ANALYST SERIES AND CLASS CONCEPTS Programmer / Analyst I (7278) Programmer / Analyst II (7277) Programmer / Analyst II - Supervisor (7276) Programmer / Analyst III (7275) Programmer / Analyst III - Supervisor (7274) Programmer / Analyst

More information

ITIL: What is it? How does ITIL link to COBIT and ISO 17799?

ITIL: What is it? How does ITIL link to COBIT and ISO 17799? ITIL: What is it? How does ITIL link to COBIT and ISO 17799? 1 What is ITIL? The IT Infrastructure Library A set of books comprising an IT service management Best Practices framework An industry of products,

More information

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322 Business Continuity and Disaster Recovery Job Descriptions Table of Contents Business Continuity Services Organization Chart... 2 Director Business Continuity Services Group... 3 Manager of Business Recovery

More information

Self-Service SOX Auditing With S3 Control

Self-Service SOX Auditing With S3 Control Self-Service SOX Auditing With S3 Control The Sarbanes-Oxley Act (SOX), passed by the US Congress in 2002, represents a fundamental shift in corporate governance norms. As corporations come to terms with

More information

AN OVERVIEW OF INFORMATION SECURITY STANDARDS

AN OVERVIEW OF INFORMATION SECURITY STANDARDS AN OVERVIEW OF INFORMATION SECURITY STANDARDS February 2008 The Government of the Hong Kong Special Administrative Region The contents of this document remain the property of, and may not be reproduced

More information

Application / Hardware - Business Impact Analysis Template. MARC Configuration Requirements. Business Impact Analysis

Application / Hardware - Business Impact Analysis Template. MARC Configuration Requirements. Business Impact Analysis Application / Hardware - Business Impact Analysis Template The single most important thing we can do is help you understand the criticality of each application, supporting hardware/server/pc and the required

More information

An Overview of Information Security Frameworks. Presented to TIF September 25, 2013

An Overview of Information Security Frameworks. Presented to TIF September 25, 2013 An Overview of Information Security Frameworks Presented to TIF September 25, 2013 What is a framework? A framework helps define an approach to implementing, maintaining, monitoring, and improving information

More information

Certified Information Systems Auditor (CISA)

Certified Information Systems Auditor (CISA) Certified Information Systems Auditor (CISA) Course Introduction Course Introduction Module 01 - The Process of Auditing Information Systems Lesson 1: Management of the Audit Function Organization of the

More information

Information Technology General Controls Review (ITGC) Audit Program Prepared by:

Information Technology General Controls Review (ITGC) Audit Program Prepared by: Information Technology General Controls Review (ITGC) Audit Program Date Prepared: 2012 Internal Audit Work Plan Objective: IT General Controls (ITGC) address the overall operation and activities of the

More information

Altius IT Policy Collection Compliance and Standards Matrix

Altius IT Policy Collection Compliance and Standards Matrix Governance IT Governance Policy Mergers and Acquisitions Policy Terms and Definitions Policy 164.308 12.4 12.5 EDM01 EDM02 EDM03 Information Security Privacy Policy Securing Information Systems Policy

More information

ITIL AND COBIT EXPLAINED

ITIL AND COBIT EXPLAINED ITIL AND COBIT EXPLAINED 1 AGENDA Overview of Frameworks Similarities and Differences Details on COBIT Framework (based on version 4.1) Details on ITIL Framework, focused mainly on version.2. Comparison

More information

FISH AND WILDLIFE SERVICE INFORMATION RESOURCES MANAGEMENT. Chapter 7 Information Technology (IT) Security Program 270 FW 7 TABLE OF CONTENTS

FISH AND WILDLIFE SERVICE INFORMATION RESOURCES MANAGEMENT. Chapter 7 Information Technology (IT) Security Program 270 FW 7 TABLE OF CONTENTS TABLE OF CONTENTS General Topics Purpose and Authorities Roles and Responsibilities Policy and Program Waiver Process Contact Abbreviated Sections/Questions 7.1 What is the purpose of this chapter? 7.2

More information

ISO 27001 Controls and Objectives

ISO 27001 Controls and Objectives ISO 27001 s and Objectives A.5 Security policy A.5.1 Information security policy Objective: To provide management direction and support for information security in accordance with business requirements

More information

Draft Information Technology Policy

Draft Information Technology Policy Draft Information Technology Policy Version 3.0 Draft Date June 2014 Status Draft Approved By: Table of Contents 1.0 Introduction... 6 Background... 6 Purpose... 6 Scope... 6 Legal Framework... 6 2.0 Software

More information

Data Security and Privacy Principles for IBM SaaS How IBM Software as a Service is protected by IBM s security-driven culture

Data Security and Privacy Principles for IBM SaaS How IBM Software as a Service is protected by IBM s security-driven culture Data Security and Privacy Principles for IBM SaaS How IBM Software as a Service is protected by IBM s security-driven culture 2 Data Security and Privacy Principles for IBM SaaS Contents 2 Introduction

More information

CMS Policy for Configuration Management

CMS Policy for Configuration Management Chief Information Officer Centers for Medicare & Medicaid Services CMS Policy for Configuration April 2012 Document Number: CMS-CIO-POL-MGT01-01 TABLE OF CONTENTS 1. PURPOSE...1 2. BACKGROUND...1 3. CONFIGURATION

More information

Identity Management: Bringing the People Component to ITIL

Identity Management: Bringing the People Component to ITIL Identity Management: Bringing the People Component to ITIL This article appeared in INNOVATION: The Convergence of Information Technology and Business, published by BMC Software. INNOVATION: THE CONVERGENCE

More information

Information Technology Auditing for Non-IT Specialist

Information Technology Auditing for Non-IT Specialist Information Technology Auditing for Non-IT Specialist IIA Pittsburgh Chapter October 4, 2010 Agenda Introductions What are General Computer Controls? Auditing IT processes controls Understanding and evaluating

More information

MS 20247C Configuring and Deploying a Private Cloud

MS 20247C Configuring and Deploying a Private Cloud MS 20247C Configuring and Deploying a Private Cloud Description: Days: 5 Prerequisites: This course equips students with the skills they require to configure and deploy a cloud using Microsoft System Center

More information

ITIL V3 Service Lifecycle Key Inputs and Outputs

ITIL V3 Service Lifecycle Key Inputs and Outputs ITIL V3 Lifecycle & ITIL V3 Lifecycle Key 1 ITIL V3 Lifecycle & Use Material Complying with all applicable copyright laws is responsibility user No part this document may be reproduced, stored in or introduced

More information

HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT

HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT A Review List This paper was put together with Security in mind, ISO, and HIPAA, for guidance as you move into a cloud deployment Dr.

More information

ITIL A guide to service asset and configuration management

ITIL A guide to service asset and configuration management ITIL A guide to service asset and configuration management The goal of service asset and configuration management The goals of configuration management are to: Support many of the ITIL processes by providing

More information

The PNC Financial Services Group, Inc. Business Continuity Program

The PNC Financial Services Group, Inc. Business Continuity Program The PNC Financial Services Group, Inc. Business Continuity Program 1 Content Overview A. Introduction Page 3 B. Governance Model Page 4 C. Program Components Page 4 Business Impact Analysis (BIA) Page

More information

A Quick Overview of ITIL

A Quick Overview of ITIL A Quick Overview of ITIL John Shade CERN CERN - IT Department WLCG Collaboration Workshop 21-25 April 2008 What is ITIL? IT Infrastructure Library Best practices for supplying IT services Description of

More information

ITSM Governance In the world of cloud computing

ITSM Governance In the world of cloud computing ITSM Governance In the world of cloud computing Housekeeping Welcome to the Webinar Use the control panel to ask questions Can you see & hear us? enter your name & city to confirm Type Your Questions Here

More information

Top Ten Technology Risks Facing Colleges and Universities

Top Ten Technology Risks Facing Colleges and Universities Top Ten Technology Risks Facing Colleges and Universities Chris Watson, MBA, CISA, CRISC Manager, Internal Audit and Risk Advisory Services cwatson@schneiderdowns.com April 23, 2012 Overview Technology

More information

Project Management and ITIL Transitions

Project Management and ITIL Transitions Project Management and ITIL Transitions April 30 th 2012 Linda Budiman Director CSC 1 Agenda Thought Leadership: Linda Budiman What is ITIL & Project Management: Applied to Transitions Challenges & Successes:

More information

Configuring and Deploying a Private Cloud

Configuring and Deploying a Private Cloud Course Code: M20247 Vendor: Microsoft Course Overview Duration: 5 RRP: 2,025 Configuring and Deploying a Private Cloud Overview This course equips students with the skills they require to configure and

More information

(Instructor-led; 3 Days)

(Instructor-led; 3 Days) Information Security Manager: Architecture, Planning, and Governance (Instructor-led; 3 Days) Module I. Information Security Governance A. Introduction to Information Security Governance B. Overview of

More information

Comply, Improve, Transform: Regulatory Compliance Management for Software Development. Jim Duggan

Comply, Improve, Transform: Regulatory Compliance Management for Software Development. Jim Duggan Comply, Improve, Transform: Regulatory Compliance Management for Software Development Jim Duggan You Can Offset the Costs of Compliance! Complexity Drives Cost UP Sarbanes-Oxley HIPAA EPA Basel II M&A

More information

The CMDB at the Center of the Universe

The CMDB at the Center of the Universe The CMDB at the Center of the Universe Reg Harbeck CA Wednesday, February 27 Session 5331 Purpose Clarify origin of CMDB concept and what it is Understand difference and equivalence between CMDB and Asset

More information

IT Governance and Control: An Analysis of CobIT 4.1. Prepared by: Mark Longo

IT Governance and Control: An Analysis of CobIT 4.1. Prepared by: Mark Longo IT Governance and Control: An Analysis of CobIT 4.1 Prepared by: Mark Longo December 15, 2008 Table of Contents Introduction Page 3 Project Scope Page 3 IT Governance.Page 3 CobIT Framework..Page 4 General

More information

CHAPTER 3 INTERNAL CONTROL OVER FINANCIAL REPORTING: MANAGEMENT S RESPONSIBILITIES AND IMPORTANCE TO THE EXTERNAL AUDITORS

CHAPTER 3 INTERNAL CONTROL OVER FINANCIAL REPORTING: MANAGEMENT S RESPONSIBILITIES AND IMPORTANCE TO THE EXTERNAL AUDITORS A U D I T I N G A RISK-BASED APPROACH TO CONDUCTING A QUALITY AUDIT 9 th Edition Karla M. Johnstone Audrey A. Gramling Larry E. Rittenberg CHAPTER 3 INTERNAL CONTROL OVER FINANCIAL REPORTING: MANAGEMENT

More information

FINAL May 2005. Guideline on Security Systems for Safeguarding Customer Information

FINAL May 2005. Guideline on Security Systems for Safeguarding Customer Information FINAL May 2005 Guideline on Security Systems for Safeguarding Customer Information Table of Contents 1 Introduction 1 1.1 Purpose of Guideline 1 2 Definitions 2 3 Internal Controls and Procedures 2 3.1

More information

Information Security Handbook

Information Security Handbook Information Security Handbook Adopted 6/4/14 Page 0 Page 1 1. Introduction... 5 1.1. Executive Summary... 5 1.2. Governance... 5 1.3. Scope and Application... 5 1.4. Biennial Review... 5 2. Definitions...

More information

Shmeisani: Al-Hussary Street Anshasi Sq P.O. Box 940314 Amman 11194 Jordan Telephone: +962-65007335

Shmeisani: Al-Hussary Street Anshasi Sq P.O. Box 940314 Amman 11194 Jordan Telephone: +962-65007335 itil.org Service Management Essentials ITIL V3 Study Guide v1.0.0 Shmeisani: Al-Hussary Street Anshasi Sq P.O. Box 940314 Amman 11194 Jordan Telephone: +962-65007335 Fax: +962-65007300 Email: info@saadehgroup.com

More information

Information and Communication Technology. Disaster Recovery Policy

Information and Communication Technology. Disaster Recovery Policy BELA-BELA LOCAL MUNICIPALITY Chris Hani Drive, Bela- Bela, Limpopo. Private Bag x 1609 BELA-BELA 0480 Tel: 014 736 8000 Fax: 014 736 3288 Website: www.belabela.gov.za OFFICE OF THE MUNICIPAL MANAGER Information

More information

Client Security Risk Assessment Questionnaire

Client Security Risk Assessment Questionnaire Select the appropriate answer from the drop down in the column, and provide a brief description in the section. 1 Do you have a member of your organization with dedicated information security duties? 2

More information

IT Service Management

IT Service Management IT Service Management VNUG Conference 2013-09-04 Anders Stenmark Business Critical Consultant, HP Agenda Introduction Reliable service delivery ITSM ITSM Assessments 2 Introduction Anders Stenmark Business

More information

Tutorial: Towards better managed Grids. IT Service Management best practices based on ITIL

Tutorial: Towards better managed Grids. IT Service Management best practices based on ITIL Tutorial: Towards better managed Grids. IT Service Management best practices based on ITIL EGI Technical Forum 2011, Lyon (France) September 22, 2011 Dr. Thomas Schaaf www.gslm.eu EMERGENCE TECH LTD. The

More information

Integrating CMMI with COBIT and ITIL

Integrating CMMI with COBIT and ITIL Integrating with COBIT and ITIL Dr. Bill Curtis Chief Process Officer 2005 Agenda 1) The IT Space 3 2) and COBIT 7 3) and ITIL 27 C M M IT T I O B C L CMM and are registered with the US Patent and Trademark

More information

Information Security Governance:

Information Security Governance: Information Security Governance: Designing and Implementing Security Effectively 2 nd Athens International Forum on Security 15 16 Jan 2009 Anestis Demopoulos, CISA, CISSP, CIA President of ISACA Athens

More information

ISO 27000 Information Security Management Systems Foundation

ISO 27000 Information Security Management Systems Foundation ISO 27000 Information Security Management Systems Foundation Professional Certifications Sample Questions Sample Questions 1. is one of the industry standards/best practices in Service Management and Quality

More information

CHAPTER 67 INFORMATION SYSTEMS TECHNICIAN (IT) NAVPERS 18068-67H CH-63

CHAPTER 67 INFORMATION SYSTEMS TECHNICIAN (IT) NAVPERS 18068-67H CH-63 CHAPTER 67 INFORMATION SYSTEMS TECHNICIAN (IT) NAVPERS 18068-67H CH-63 Updated: July 2015 TABLE OF CONTENTS INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) SCOPE OF RATING GENERAL INFORMATION INFORMATION

More information

Quality Assurance Framework for e-governance Applications (QAF)

Quality Assurance Framework for e-governance Applications (QAF) Document No QAF:01 Version 1.0, June 2010 Quality Assurance Framework for e-governance Applications (QAF) Policy Makers Target Audience (should read the Concept Document (QAF00-00) and the CARE Document

More information

Application for CISA Certification

Application for CISA Certification Application for CISA Certification 4/2015 Requirements to Become a Certified Information Systems Auditor become a Certified Information Systems Auditor (CISA), an applicant must: 1. Score a passing grade

More information

Capability Statement (Organizational)

Capability Statement (Organizational) Capability Statement (Organizational) Aspiryon, LLC. Email:info@aspiryon.net Web: www.aspiryon.net Summary of Services Aspiryon has been an award-winning provider of strategic staffing, technology and

More information

Configuring and Deploying a Private Cloud. Day(s): 5. Overview

Configuring and Deploying a Private Cloud. Day(s): 5. Overview Configuring and Deploying a Private Cloud Day(s): 5 Course Code: M20247 Overview This course equips students with the skills they require to configure and deploy a cloud using Microsoft System Center 2012

More information

Auditing in the New Millennium:

Auditing in the New Millennium: : Information Technology Controls and Network Vulnerability Assessments Ernie Barany, CPA, CPT, CEH Principal Auditor Dan Altobelli, CPA, CISA, CEH Principal Auditor 1 When you think of IT auditing, is

More information

Solution Offering. Infosys RADIEN CASPER. Capacity Assessment and Performance Engineering Framework (CASPER)

Solution Offering. Infosys RADIEN CASPER. Capacity Assessment and Performance Engineering Framework (CASPER) Solution Offering Infosys RADIEN CASPER Capacity Assessment and Engineering Framework (CASPER) Enterprises recognize the importance of performance as a key contributor to the success of any application,

More information

JOB DESCRIPTION CONTRACTUAL POSITION

JOB DESCRIPTION CONTRACTUAL POSITION Ref #: IT/P /01 JOB DESCRIPTION CONTRACTUAL POSITION JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECURITY SPECIALIST JOB SUMMARY: The incumbent is required to provide specialized technical

More information

ITIL v3 Service Manager Bridge

ITIL v3 Service Manager Bridge ITIL v3 Service Manager Bridge Course Length: 5 Days Course Overview This 5 day hands on, certification training program enables ITIL Version 2 certified Service Managers to upgrade their Service Manager

More information

OVERVIEW. In all, this report makes recommendations in 14 areas, such as. Page iii

OVERVIEW. In all, this report makes recommendations in 14 areas, such as. Page iii The Office of the Auditor General has conducted a procedural review of the State Data Center (Data Center), a part of the Arizona Strategic Enterprise Technology (ASET) Division within the Arizona Department

More information

Introduction to ISACA and ITGI By Georges Ataya, International Vice President, ISACA

Introduction to ISACA and ITGI By Georges Ataya, International Vice President, ISACA Quality and security in application development Round Table Meeting/Discussion Group Wednesday 23rd May 2007 Introduction to ISACA and ITGI By Georges Ataya, International Vice President, ISACA 1 The International

More information

Using QUalysgUard to Meet sox CoMplianCe & it Control objectives

Using QUalysgUard to Meet sox CoMplianCe & it Control objectives WHITE PAPER Using QualysGuard to Meet SOX Compliance & IT Objectives Using QualysGuard To Meet SOX Compliance and IT Objectives page 2 CobIT 4.0 is a significant improvement on the third release, making

More information

AUDITING A BCP PLAN. Thomas Bronack Auditing a BCP Plan presentation Page: 1

AUDITING A BCP PLAN. Thomas Bronack Auditing a BCP Plan presentation Page: 1 AUDITING A BCP PLAN Thomas Bronack Auditing a BCP Plan presentation Page: 1 What are the Objectives of a Good BCP Plan Protect employees Restore critical business processes or functions to minimize the

More information