FGB LIC(I) Credit Card Terms and Conditions "( FGB LIC(I) Terms and Conditions)"

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1 FGB LIC(I) Credit Card Terms and Conditions "( FGB LIC(I) Terms and Conditions)" These Co-Branded Terms and Conditions apply to FGB LIC(I) Cards. These FGB LIC(I) Terms and Conditions supplement the Bank s master terms and conditions governing credit cards (the "Master Terms and Conditions") and should be read together with these Master Terms and Conditions. The Master Terms and Conditions together with these FGB LIC(I) Terms and Conditions (together, the "Agreement") shall constitute the entire agreement between the Bank and the Cardholder in respect of the FGB LIC(I) Card. The FGB LIC(I) Co-Branded Cards are solely owned and managed by FGB. 1. Definitions Unless otherwise defined, capitalised terms set out in the Master Terms and Conditions shall have the same meaning when used in these FGB LIC(I) Terms and Conditions. In addition, the following capitalized terms shall have the following meanings: Application Form means the application form issued by the Bank for the issuance of a Card. Cumulative Purchases include the Card Transactions incurred by the FGB LIC(I) Cardholder for the relevant period, but excluding any charges, void transactions, balance transfers, Cash Advances and money transfers made using any of the Cards. Declaration means the declaration signed by the FGB LIC(I) Cardholder pursuant to which the FGB LIC(I) Cardholder, amongst other things, accepts the terms of the Agreement. FGB LIC(I) Card means a Card issued pursuant to these FGB LIC(I) Master Terms and Conditions which, amongst others, entitles the FGB LIC(I) Cardholders benefits comprising complimentary Life Insurance, Free Money Transfers and Free Airport Transfers. FGB LIC(I) Cardholder means the holder of an FGB LIC(I) Credit Card. Free Airport Transfer is a travel privilege offered to FGB LIC(I) Credit Cardholders which entitles such FGB LIC(I) Cardholder to complimentary pick up and drop off services at participating airports in India, Egypt and the Philippines. Free Money Transfer is the money transfer facility offered by UAE Exchange LLC to certain Cardholders, which are governed by the Free Money Transfer Terms and Conditions. Free Money Transfer Terms and Conditions are the terms and conditions governing the Free Money Transfer published on

2 LIC(I) means LIC International B.S.C.(C) Bahrain, a joint venture offshore company, promoted by the Life Insurance Corporation of India. Life Insurance is the complimentary life insurance coverage offered to FGB LIC(I) Cardholders under which the insurance provider shall pay certain life insurance proceeds (subject to the coverage limits set out in these FGB LIC(I) Terms and Conditions) to the FGB LIC(I) Cardholder's legal beneficiary upon the death of such FGB LIC(I) Cardholder. Loyalty Programme means each of the Loyalty Programmes set out in Clause 4 of these FGB LIC(I) Terms and Conditions. Loyalty Programme Terms and Conditions means the terms and conditions specific to each Loyalty Programme, a copy of which is available on Year is a period of one calendar year commencing from the first day of the following calendar month in which the FGB LIC(I) Card has been issued. 2. Purpose of Terms and Conditions 2.1 These FGB LIC(I) Terms and Conditions shall apply to Cardholders who wish to obtain an FGB LIC(I) Card. 2.2 An applicant for an FGB LIC(I) Card does not need to be an existing LIC policy holder to be eligible to apply for an FGB LIC(I) Card. 2.3 In the event of a conflict between the Master Terms and Conditions and these FGB LIC(I) Terms and Conditions, these FGB LIC(I) Terms and Conditions shall apply. 2.4 If a Cardholder wishes to apply for an FGB LIC(I) Card he shall complete the relevant Application Form and duly sign the Declaration. Execution of the Declaration shall constitute an acknowledgement by the Cardholder that he accepts and agrees to the terms and conditions set out in the Agreement. 3. Life Insurance 3.1 Each primary FGB LIC(I) Cardholder shall be entitled to complimentary Life Insurance in accordance with the policies of the LIC(I) in force for the time being and from time to time, and in accordance with the terms of the Agreement. 3.2 The Life Insurance covers the Primary FGB LIC(I) Cardholder only, is non-transferable and does not carry a maturity payment benefit. 3.3 The Life Insurance coverage and the benefits attached to the Life Insurance will vary according to the type of FGB LIC(I) Card. 3.4 The FGB LIC(I) Cardholder is solely responsible for checking and understanding the terms of the Life Insurance offered by the Bank under the FGB LIC(I) Card. 3.5 The Life Insurance coverage for the first Year shall be as follows: (a) For FGB Visa LIC(I) Signature Credit Card, a flat coverage of AED 100,000; (b) For FGB Visa LIC(I) Rewards Credit Cardholders, a flat coverage of AED 100,000

3 A copy of the Life Insurance policy will be sent to the FGB LIC(I) Credit Cardholder s registered ID address upon activation of the FGB LIC(I) Credit Card. The Life Insurance coverage will be valid for a period of one Year starting from the first day of the following calendar month in which the FGB LIC(I) Card was issued. 3.6 The Complimentary Life Insurance coverage may be renewed for the following Year subject to the minimum Cumulative Purchase amount being spent in the preceding Year: (a) For FGB LIC(I) Signature Cardholders: AED 50,000; and (b) For FGB LIC(I) Rewards Cardholders: AED 25, The coverage granted under the Life Insurance for the second and subsequent Years shall be calculated at 1.5 times the aggregate Cumulative Purchases of the FGB LIC(I) Cardholder for the preceding Year, subject always to the limits set out in clause The Life Insurance coverage amount will not exceed the following limits: (a) For FGB LIC(I) Signature Cardholders: AED 100,000; (b) For FGB LIC(I) Rewards Cardholders: AED 100, The continued availability of the Life Insurance policy coverage is subject to: The FGB LIC(I) Credit Card being active; The FGB LIC(I) Cardholder complying with all its payment obligations under the Master Terms and Conditions; There not being any overdue amount or any excess in Credit Limit on the FGB LIC(I) Card; and There being no breach by the FGB LIC(I) Cardholder of the Agreement In addition to the Bank's general right to cancel the FGB LIC(I) Card and terminate the Agreement, the Bank reserves the right at any time to withdraw the FGB LIC(I) Card or revoke any benefit offered under the FGB LIC(I) Card if: (a) Any breach of the Cardholder's payment obligations under the Master Terms and Conditions has occurred; (b) The Cardholder's accounts with the Bank has become delinquent or the Cardholder is not in good standing with the Bank; (c) Any fraudulent activity on the Card is detected or the Card is misused (d) The Cardholder breaches the Agreement; or (e) The Bank is required to do so by any law or regulation Any claims under the Life Insurance shall be submitted by the Cardholder's beneficiary to the Bank. The Cardholder agrees that the Bank will only be responsible for receiving and forwarding claims requests to the Insurance Provider (without any responsibility of the Bank to process, check or very the completeness or accuracy of such claims) and the Bank will not be liable for any matter arising out of or in connection with such Life Insurance, whether for or in respect of any deficiency or defect in the Life Insurance claim, recovery or payment of compensation, processing or settlement of claims under the Life Insurance or otherwise The FGB LIC(I) Cardholder acknowledges that the Life Insurance will be available only subject to the terms of the relevant insurance policy in force, and only so long as the FGB LIC(I)Card has not been withdrawn, terminated, cancelled or revoked.

4 3.13 The Life Insurance will automatically be void upon the cancellation of the FGB LIC(I) Card or termination of the Agreement The FGB LIC(I) Cardholder agrees that the Bank may at any time, in its sole discretion and without giving any notice, suspend, withdraw or cancel the benefit of such Life Insurance without any further liability to the Bank These FGB LIC(I) Terms and Conditions shall be read together with the LIC International Life Insurance Policy Terms and Conditions. 4. Loyalty Programme 4.1 At the time of signing the Application Form and Declaration, the Cardholder shall be required to choose one of the following FGB LIC(I) Card loyalty programmes offered by the Bank which gives the FGB (LIC) Cardholder corresponding rewards based on the use of the FGB LIC(I) Card: (a) First Miles; (b) First Rewards; or (c) First Cashback, (each a "Loyalty Programme"). 4.2 A Cardholder may select only one Loyalty Programme. Each Loyalty Programme shall apply to each FGB LIC(I) Card, including Primary Cards, Supplementary Cards and FGB LIC(I) Cards which are renewed or replaced under the Master Terms and Conditions. 4.3 By selecting a Loyalty Programme the Cardholder will be deemed to have agreed to and accepted the relevant Loyalty Programme Terms and Conditions and to be bound thereby. In the event of a conflict between these FGB LIC(I) Terms and Conditions and the Loyalty Programme Terms and Conditions, the Loyalty Programme Terms and Conditions shall apply. 4.4 Subject to Clause 4.5, FGB LIC(I) Cardholders may switch between Loyalty Programmes without restriction. Any miles, rewards or cashback accumulated under a Loyalty Programme cannot be transferred to another Loyalty Programme but may continue to be used in accordance with the original Loyalty Programme Terms and Conditions (including in relation to any expiry date). 4.5 FGB LIC(I) Visa Rewards Cardholders are only permitted to enrol in and switch between the First Rewards and First Cashback Loyalty Programmes. 4.6 FGB LIC(I) Cardholders enrolling for the First Rewards Loyalty Programme will earn double First Reward Points on any LIC (I) insurance premium payments done using their FGB LIC(I) Credit Card. 4.7 Cardholders may redeem First Rewards Points against: (a) the payment of any LIC (I) insurance premium ; and (b) against any Card Transaction made in India, the Phillipines or Egypt (subject to a maximum redemption value of AED 500 per month), (c) A range of rewards partners as published on the Bank s Rewards Catalogue on by contacting the Bank s call centre.

5 5. Free Money Transfer 5.1 The below should be read together with Section 6 of the Free Money Terms and Conditions. 5.2 The Cardholder shall be entitled to avail up to two Free Money Transfers up to a per month to the following countries: (a) India (b) Philippines (c) Egypt 5.3 The Free Money transfer facility may be availed subject to a Cumulative Purchase amount being spent in the preceding calendar month: (a) For FGB LIC(I) Signature Cardholders: AED 1,500; and (b) For FGB LIC(I) Rewards Cardholders: AED 500. In the event of the FGB LIC(I) Cardholder not meeting the criteria in clause 5.3; or for the third and subsequent money transfer a month, a processing fee of AED 25 per transfer will be debited to the FGB LIC(I) Card. 5.4 The balance of the amounts transferred under a Free Money Transfer will be considered as a Card Transaction and shall be reflected on the subsequent Statement of Account and be payable by the FGB LIC(I) Cardholder accordingly. 5.5 All other terms and conditions pertaining to the Free Money Transfer Terms and Conditions shall continue to apply. 6. Free Airport Transfers 6.1 FGB LIC(I) Visa Rewards Cardholders and FGB LIC(I) Signature Cardholders will be entitled to Free Airport Transfers. 6.2 The Free Airport Transfers will be facilitated by DNATA and FGB Travel desk 6.3 FGB LIC(I) Signature Cardholders will be entitled to claim up to two Free Airport Transfers in a Year, subject to a minimum Cumulative Purchase towards air-ticket bookings of AED 2,000 for each request, in the three month period immediately preceding the application for the Free Airport Transfer. 6.4 FGB LIC(I) Visa Reward Cardholders will be entitled to claim up to one Free Airport Transfer in a Year, subject to a minimum Cumulative Purchase towards air-ticket bookings of AED 2,000 in the three month period immediately preceding the application for the Free Airport Transfer. 6.5 The value of the Free Airport Transfer will be capped at AED 200 per transfer. 6.6 If at the time of booking the Free Airport Transfer, the cost of the Free Airport Transfer exceeds AED 200, the FGB LIC(I) Cardholder agrees that the excess amount shall be debited from the FGB LIC(I) Card. 6.7 If the FGB LIC(I) Cardholder makes any variations or additions to the Free Airport Transfer from the original booking (including a change in route or destination, making stopovers or upgrading the car), the FGB LIC(I) Cardholder shall be directly liable towards the service provider of such Free Airport Transfer service.

6 7. Fees Use of the FGB LIC(I) Card shall be subject to the fees set out in the Service and Price Guide and levied in accordance with the Master Terms and Conditions. 8. Variation of Terms The Bank may from time to time vary these FGB LIC(I) Terms and Conditions in accordance with Clause 15 of the Master Terms and Conditions. 9. General (a) None of the services offered by third parties under the FGB LIC(I) Card shall be construed as an endorsement or recommendation by the Bank. While utmost caution will be taken by the Bank and its promotion partners, the Bank will not be responsible for any service issues resulting from partners which are beyond its control. In particular, the Bank shall not, at any time, be deemed as an agent, partner or joint venture company of such third party service providers. (b) The Bank has the absolute discretion at any time to determine and to decline the eligibility of any FGB LIC(I) Cardholder and shall not be obliged to give any reason therefor.