MPESA PAY BILL AUTOMATION

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1 MPESA PAY BILL AUTOMATION 1

2 INTRODUCTION CURRENT SITUATION SOLUTION OBJECTIVES APPROACH BENEFITS IMPLEMENTATION PLAN Proof of concept Preparation of test environment Preparation of live/production environment Pilot phase METHODOLOGY SCHEDULE RESOURCES Infrastructure POC Test environment Production environment Human resources QUALIFICATIONS CONCLUSION 11 12

3 MPESA Service has caused a revolution in mobile payments since its inception. Indicative figures show that MPESA has facilitated transfer of over Kshs. 500 billion from over 11 million subscribers. INTRODUCTION The most significant trend that is influencing the Kenyan economic landscape is undoubtedly mobile money transfer. However we have identified the challenges below that affect the efficient use of this system with emphasis to organizations that have bulk payment requirements. Organizations that use MPESA bulk payments and Pay Bill solutions encounter challenges in-on-demand payment processing and execution speed of those transactions. This is compounded by the lack of an API by MPESA 3

4 CURRENT SITUATION Most organisations use B2C facility for account holders. Current situation requires manual interaction with the M-Pesa portal to make payments. This result in scheduled transaction processing that is inconvenient and inefficient. In today s real time environment, consumers are more are informed and require transaction speeds executed on demand. SOLUTION MPAYER is a product that eases and automates the process of frequent payments to and from MPESA. It creates and expedites MPESA payments where transfers are done on demand as opposed to batchscheduled requests. It also automates and manages pay bill collection accounts. This result is increased transaction speeds and enhanced accuracy due to direct system integration with payment channels. OBJECTIVES Zege Technologies objective is to enable the people of Africa access innovative technology that tackle real life challenges thereby improving their quality of life and livelihood. As such, M-Payer was developed to ease the challenge of handling bulk M-Pesa payments. 4

5 APPROACH Zege Technologies will have the system in place within 4 weeks of engagement. A test environment will be set up to handle initial integration challenges that can come up. The test environment can run for a period of two weeks before actual role out to one branch for further field tests. Zege will at the same time be training IT support staff to handle matters that can arise during this period BENEFITS Benefits of Automation MPAYER can handle up to 30 transactions a minute. Automated and integrated to core banking system. It is a completely embedded system that derives source information from the system, hence no human interaction. Fast transaction turn around. Automatic reports and distributed access. Accuracy assured. Authentication process done on the core banking system. Provides an additional revenue stream for the organisation Ease of integration. Easily upgraded. Availability of transaction statistics. Cost effective. 5

6 IMPLEMENTATION PLAN The system will be installed in the following main phases: PROOF OF CONCEPT PREPARATION OF TEST ENVIRONMENT PREPARATION OF LIVE/PRODUCTION ENVIRONMENT PILOT PHASE 6

7 Proof of Concept We will first embark on a proof of concept to establish to the management and the IT committee that the software indeed works and is not only able to automate MPESA Pay Bill but also to integrate seamlessly with the Banking System. This will take up to 10 working days. Preparation of Test Environment After the Proof of concept is demonstrated and established, a review of the requirements of the project will be done in order to agree upon a standard SRS (Software requirement specification). Soon after, setting up the test environment in organisation IT infrastructure will be done. Further tests will be done to pilot the system with test environment to simulate the transaction available. Preparation of Live/Production Environment After successful testing within the test environment is done, the system will be replicated and migrated to the live environment. Thereafter, small controlled tests will be done to pilot the system. Pilot phase After the pilot phase has been successfully done and the system is verified to be working as required, further user acceptance testing will be done. Thereafter operation will be scaled up until full operational magnitude is reached. 7

8 8 METHODOLOGY Zege Technology relies on the Agile Software Methodology in Building and executing its projects. Agile software development refers to a group of software development methodologies based on iterative development, where requirements and solutions evolve through collaboration between self-organizing cross-functional teams. These means that software can be moulded to fit the organizations need. It is agile and can be customized to the needs of the organization.

9 SCHEDULE Below is a Gantt chart of the schedule for the implementation of MPAYER. The speed of implementation will be dependent on resource availability and readiness to intergate and install adequate infrastructure for the software. Effective integration will depend on full understanding of current banking software. Tasks with diamond denote project milestones. RESOURCES The resources that will be needed for the implementation of the system will be in terms of IT infrastructure and continuity/development IT staff. Operating system for hosting software may vary according to availability, policies and procedures of the organisation. 9

10 INFRASTRUCTURE POC PRODUCTION ENVIRONMENT Server for POC (Core II Duo > 2.0 GHz Processor, RAM > Production Server (Core II duo > 3.0 GHz Processor, RAM 4GB, HD > 80GB, Linux Redhat Enterprise 5) > 4GB, HD > 120GB, Linux Redhat Enterprise 5) Bambanet Safaricom production Environment and SIM Terminals TEST ENVIRONMENT Carrier grade modem Test Server (Core II Duo > 2.0 GHz Processor, RAM > 4GB, 10 HD > 80GB, Linux Redhat Enterprise 5) HUMAN RESOURCES Safaricom test Environment and SIM Terminals T Tech Support in training Test Client Mobile Phone Operation Support in training Bambanet Modem Zege Technologies Developer Review Committee consisting of staff of both the organisation and Zege Technologies.

11 QUALIFICATIONS ZEGE TECHNOLOGIES is a new firm comprising of young, intelligent and innovative individuals with a zeal and passion to impact the world through technology. Having been formed to cater for the mobile payment industry with its product MPAYER, it has been able to develop creative and innovation products for the MPESA market space and is catering to institutions and organization that utilize the MPESA system for their transaction processing. We have an encapsulation of years of experience among our team in system development, web technology, sales and marketing, financial advisory and graphic design. We have partnership with other organizations that provide extra knowledge and experience in Legal Matters, Financial consultation and technical issues. We believe that we have what it takes to build solutions for Kenya that will drive Kenya on toward Vision Our team members have been involved in the development of some of the largest National IT initiatives in the private sector such as MPESA, M-KESHO, Ken Switch, Eazzy 24/7 and various e-banking platforms. 11

12 CONCLUSION MPAYER can be used to handle MPESA transactions to and fro organisation. It takes away the need of human intervention while making transfers and uses internally generated requests to process payments. This ensures utmost security, as its source of payment instructions is the internal organisations system. Zege Technologies offers 24 hours service back up. It is a fully embedded system that is easy to integrate and the organisations support staff can be trained to handle the system. 12

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