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1 Telephone Set Training College of New Jersey Stephen Winley

2 Dialing External: Press 8 + Number + PIN Internal: Press 4 Digit Extension Emergency: Press 911

3 4029 Telephone Set Adjustable graphical grey display 10 soft keys (4039) & 6 soft keys (4029) Alphabetic keyboard 4 directions navigator HandsFree Mute key Direct access to mailbox 72 Programmable keys 35 mm Headset plug

4 4029 Overview Navigator Back Key F1 Hold F2 Transfer OK Key Redial Info Key Volume Controls Message Key Mute End Key Hands-Free Key

5 Adjust Contrast 1 There are two options to adjust the contrast of the display screen Tue 23 July :00 Menu Main Info Settings 1 Press the button at the top of the set to manually move the display 2 Press the + and/or sign to adjust the contrast settings 2

6 Main Main Tab/Screen Call Handling Screen 1 Line Keys 2 Soft Keys 3 Speed Dials Tue 23 July :00 Menu Main Info

7 Info Tue 23 July :00 INFO Tab/Screen Displays phone information Menu Main Info No new message 1 unanswered call No forward activated Associate : Voic # Name : Smith John Phone :

8 Menu Menu Tab/Screen To change your Ring tones 1 Select Settings 2 Select Set 3 Select Ringing 4 Select Internal or External 5 Press the button next to the ring tone to listen 6 Press OK to save and exit Tue 23 July :00 Menu Main Info Settings

9 Placing Calls Thu Feb Main 9:56 AM To Place a Call 1 Dial the Number on the Keypad Callback 1 Smith Abby Alerted Text mail 2

10 Dial by Name Access System Directory 1 Begin by entering the party s last name on the alphanumeric keyboard 2 Thu Feb :56 AM Dial Main by name Name Initials 2 Select soft key Name to search by last name 3 To search by Initials enter the first initial of the first & last names then select Initials 1

11 Dial by Name Cont Dial by Name Smith Abby Smith Alex Main 50 answers Choose the name Smith Alice 6473 Press the soft key associated with the party you wish to call You can select the soft key next to the name or extension

12 Answering a Call There are three ways to answer a call 1 Pickup handset Main Smith John Calling Reject call Take call 2 Press the Take call soft key 3 Press the hands free button

13 Call Waiting While in conversation, if a second person calls your line the phone beeps indicating a second call New call Doe Jack Conversation 00:15 Smith Jane Calling Transfer Conference Additionally, you are alerted on your display the name or phone number of the calling party Answer the call by pressing the top line key associated with the call

14 Hold There are 2 options for placing a call on hold: 1 Press the Manual Hold Soft Key Hold Time is indefinite New call Main Smith Abby Conversation 00:15 Transfer Press the F1 Hold Fixed Key Hold Time is 2 Minutes To Retrieve Held Call: Press the Soft Key next to the Music Note NOTE: If fixed key is used hit the left navigator key to main page view the call on hold

15 Transfer To cancel and return to caller press cons call off soft key Transferring is a simple 3 Step Process: 1 Press New Call soft key 2 Enter the extension where you d like to send the call 1 Best Practice Main Smith Abby Conversation 00:15 New call Transfer 2 3 Wait for the called party to answer and announce the call or press transfer while set is ringing to immediately transfer the call 3 Press the Transfer Soft Key or the F2 Transfer Fixed key

16 Conference To cancel and return to caller press Cnsl/En Off soft key There are four steps to initiating a conference call New Call + Number + Down Arrow + Conference 1 Press New Call soft key 2 1 New call Main Smith Abby Conversation 00:15 4 Transfer Conference 2 Dial the extension or phone number 3 3 When the called party answers press the down arrow one time 4 Press the Conf key

17 Conference Options Thu 06 May :56 To connect the two parties and disconnect yourself press the transfer key DURAND Jeanne Conference 00:01 End conference Transfer To disconnect the last active caller press the End conference soft key

18 Forwarding While set is idle Forwarding Options Include Forward Overflow on no answer Immed fwd Imm Fwd to VM 1 Immediate forward 2 Immediate forward to VM To cancel forwarding press the button again

19 Programming Speed Dials 1 Select an empty key 2 Select Speed Dial Main 3 Enter the speed dial Number (enter as if dialing 8 or 8+1 for external numbers) 4 Press Apply 5 Enter the Label for the speed dial key (using alpha keypad) 6 Press Apply

20 Modifying Speed Dials While on the Main Screen Thu Feb 14 Key 2008 program 9:56 AM Main Number: Mnemonic: Delete Modify Press the info button Select the speed dial to edit Steve Select delete or modify

21 Messaging Screen This screen displays the number and type of waiting messages as well as the number of call-back requests and number of unanswered calls Thu Feb :56 AM Messaging Main Voice mail 1 Text mail Call back Use navigator to view additional options

22 VM First Time Set-up i Temporary password is Enter passcode (default is 0000) - Follow prompts to set-up greeting Use handset not speakerphone

23 Support Phone Issues/Requests please call x3441 during transition For additional / updated information please visit

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