A guide to our services

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1 A guide to our real estate services

2 a tall order Cluttons has a strong reputation in the Middle East and is the name banks and investors trust to provide accurate residential and commercial valuations, especially for more unusual properties. In the prestigious Burj Khalifa, Dubai, we were tasked with valuing an entire residential floor owned by a private investor and a rare four-bedroom terrace apartment.

3 Cluttons is an international real estate services company. Whether managing the portfolio of a global technology giant, offering funding advice, selling land, valuing an unusual property or letting a home, we make it easy. We don t wait to be asked. We deliver ideas and solutions that improve the efficiency and value of your assets. And when it comes to advice, we cut to the chase, because we know the best decision is an informed decision. There through every step of the process, we keep things straightforward, simplifying complex challenges and ensuring your peace of mind. We make THE COMPLEX SIMPLE

4 a new lease of life With the growing demand for commercial to residential conversions in London, Cluttons spotted an opportunity for one of its fund management clients to significantly increase the value of its asset in the heart of London s West End. By re-gearing one of the leases to facilitate early vacant possession, and proving potential for additional floor space on the upper floors of the property on Jermyn Street, we were able to sell the five upper floors to a residential developer while retaining the retail element to release a substantial capital gain of over 50% on the initial purchase price.

5 Established in 1765, Cluttons was one of the early pioneers of surveying and has over the last 250 years been instrumental in shaping modern professional practice and new working methodologies. Today the spirit of innovation continues through our work at the forefront of new industries like telecommunications. Partner-led Cluttons remains one of the few major independent firms of surveyors, which allows us to focus on serving our clients needs. Each client assignment is led by a partner who has a vested interest in ensuring a high quality of service. Our ability to offer good judgement, informed by technical expertise and depth of experience, gives our clients peace of mind. Excellent service We are committed to delivering an excellent service, which is one of the reasons that our clients strongly recommend us to others. We believe the key to good service involves making things easy for our clients and delivering timely advice they can trust. A diverse and highly experienced team Today we employ over 600 staff worldwide. With our high partner-to-staff ratio, we can draw on both depth and breadth of experience. As an independent company, we retain a distinctive culture and place a strong emphasis on training, professionalism and client service. Market insight We deliver a programme of research on commercial and residential real estate markets, in addition to regular reports that analyse current trends and forecast future performance. We also undertake research into market issues and sub-sectors to help our clients to identify new challenges and opportunities. A strong international presence We have a fast-growing international presence and serve a wide range of corporate clients in over 50 countries across Europe, the Middle East, Africa and Asia Pacific. Since 1976 we have established a strong track record and reputation with local banks in the Middle East. We are also the partner of choice in the region for corporates, developers and private investors. A strong commitment to service and innovation

6 AN unusual asset Cluttons manages the corporate, retail and network portfolio for Telefonica in the UK. We have pioneered approaches to the management of network space and developed bespoke software for the telecommunications industry that enables ease of reporting. We have a large team on site at Telefonica managing 15,000 active leases and 400 retail outlets as well as its office space across the UK.

7 Cluttons operates in both the residential and commercial property markets. Our services include residential sales and lettings, commercial leasing and investment, consultancy, property and facilities management and valuation. We have a strong presence in London, the Middle East and internationally. We have particular expertise in providing tailored solutions for TMT (technology, media, telecommunications), utilities, charities, banks, private clients, corporate occupiers, developers and the London Estates. residential and commercial property EXPERTISE

8 A smart investment By using our strong connections in the Middle East, along with insight into the shortage of student accommodation in London, we advised a Middle East investment bank on a structured finance transaction for a high-quality, 18-storey student accommodation scheme in Aldgate, City of London. The undersupply of student accommodation creates a market opportunity for specialist developers and for investors to realise attractive returns on capital through the development process.

9 Cluttons has the agility to quickly assemble a team of the right people to solve the task at hand. Our partner-led teams combine both technical expertise and experience which means that we can offer clients valuable advice backed by good judgement. We know that getting the job done efficiently and delivering results for our clients is ultimately what matters. Strength and depth Residential Sales & Letting Cluttons is a leading residential estate agent, selling and letting some of the finest properties to our extensive database of purchasers and tenants, as well as servicing the buy-to-let and developer markets. We have branches located in London s most desirable neighbourhoods and throughout the Middle East, offering a quality assured service. Uniquely we have a customer charter that sets out our service commitments to our clients. We also market high-quality property in Europe, the Caribbean, Asia Pacific and South Africa. Sales Lettings Property management International residences New homes Riverside properties Unique properties Investment properties Commercial Leasing & Investment Cluttons office, development and investment agency teams combine strategic advice with good market intelligence and the ability to execute sales and acquisitions. Our investment teams work to match investors with opportunities. With our hub offices in London, Asia Pacific and the Middle East we are well positioned to help manage the capital flows between these dynamic markets. Development agency Flexible office space Funding Fund management Investment agency Office agency Strategic advice Consultancy Our consultancy team has a reputation as problem solvers, with a strong track record in advising on complex assignments and providing objective advice. We help clients to realise their plans and maximise returns from their property investment. Asset optimisation Building surveying Business rates Cost management Dilapidations Expert witness Lease advisory Leasehold enfranchisement Planning and regeneration Project management Residential consultancy Property & Facilities Management From property management to facilities management, we have the expertise to handle day-to-day operations and advise clients on their portfolios, helping them to maximise value and minimise risk. Advance reporting systems give clients peace of mind and easy access to financial information. The Cluttons name is seen as a sign of quality assurance by tenants. Commercial property management Residential property management Facilities management Portfolio lettings management Valuation Our valuation team has built a strong professional reputation based on the impartiality and integrity of our advice. We are trusted by clients and banks alike. Our team also has the experience and expertise to value unusual utility assets including telephone masts, airports, and plant and machinery. Commercial valuation Residential valuation Loan security valuation Tax valuation Specialist asset valuation

10 Global Connectivity Cluttons provides facilities management, project management and transaction management of commercial offices, manufacturing sites, data centres and project offices for Nokia Solutions and Networks across Asia Pacific, the Middle East and North Africa. Working in partnership with Newmark Grubb KF, Cluttons operations cover 94 countries.

11 Cluttons LLP London: Dubai: cluttons.com Cluttons LLP is a limited liability partnership.

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