FOCUS on the Market in the Nordics:

Transcription

1 FOCUS on the Market in the Nordics: Overview of the Customer Engagement Efforts in the Nordics Marielle Liikanen, Chair Retail Market WG, NordREG 1

2 Towards increased competition and choice in the Nordic market 1. Background, quick facts etc 2. New market model, key features 3. Key areas for further development 2

3 1. NordREG Vision: In the Nordic and European electricity markets, all Nordic customers will benefit from a free choice of suppliers providing reliable supply at competitive prices 3

4 1. Process Target market model Nordic recommendations Specification Design and implementation National decisions and adjustment National work Market adaption 4

5 1. Retail market pre-conditions NordPoolSpot 90% of production TSO 4 DSO Suppliers (DK) 53(DK) 80(FIN) 74(FIN) 170+(SE) 124(SE) 145(NO) 236(NO) Liberalised: 1991(NO), 1996(SE), 1997(FIN), 2003(DK) Customers: 14,85 million 5

6 1. Customer activity - switching Norway 8 10,2 11, ,7 12,7 Sweden ,3 9,9 10,7 10,3 Finland 8,1 7,6 7,6 7,7 10,1 9,8 Denmar k 6,1 4,2 3,5 6,7 1,7 1,7 6

7 1. Quite a few suppliers acting cross-boarder Similar processes or not Cross border activity Sweden; 220, Vattenfall, Fortum, EON, Hafslund(NO) via Sveriges Energi and Göta Energi, Tromskraft(NO) via Switch Nordic Green AB Finland; Fortum, Vattenfall,220 Energia, Hafslund(NO) via Kotimaan Energia, Tromskraft(NO)Nordic Green Energy, Energi Denmark via Energia Suomi Norway; Vattenfall, Noble Clean Fuels Ltd and Scandem 7

8 2. Supplier centric model = customer centric Indepth analysis of different market models Competetive stakeholder should be the customers main point of contact Monopoly stakeholder focus on core activity 8

9 2. Need for easy access to relevant data - datahub Supplier centric model and access to information via hub is important in order to increase competition in the Nordic market Access for customer, supplier, 3rd party and DSO Smart meters prerequisite Customer is always in control of the data 9

10 2. Implementation of a supplier centric model; Denmark Data hub in 2013, new version will be launched 1 st April 2016 Smart metering from 2020 Combined billing is planned to be introduced 1 st April 2016 The supplier takes care of the moving processes since 1st of March 2013 Supplier centric switching with the implementation of the wholesale model 1 st April

11 2. Implementation of a supplier centric model; Finland Finngrid(TSO) is currently developing the functionalities of a national datahub Smart meters rolled out Supplier centric switching process Moving and billing processes pending hub-development 11

12 2. Implementation of a supplier centric model; Norway Establishment of data hub is underway and will be operational from Feb Smart meters from 2019 Supplier centric moving and billing will be changed when the data hub is operational Already supplier centric moving process 12

13 2. Implementation of a supplier centric model Svenska Kraftnät (TSO) has been given the task to develop and run a data hub. Smart metering in place, new SM functionalities suggested by NRA June 2015 Ei has been given the task to revise the legal framework suitable for a hub supplier centric; moving, billing Supplier centric switching process is in place 13

14 3. Further work NordREG has identified two areas of key importance for future work that will enable a competitive market where the customer will be able to engage actively and reap the benefits of competition: access to information and enabling the development of energy services and demand response Flexibility in the Nordic market proposed study Information exchange and sharing of experiences among NRAs on development of hubs and PCTs 14

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