PROFESSIONAL DIGITAL TWO-WAY RADIO SYSTEM MOTOTRBO XPR 4550 / XPR 4580 DISPLAY MOBILE USER GUIDE

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1 PROFESSIONAL DIGITAL TWO-WAY RADIO SYSTEM MOTOTRBO XPR 4550 / XPR 4580 DISPLAY MOBILE USER GUIDE

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3 Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. DECLARATION OF CONFMITY Per FCC CFR 47 Part 2 Section (a) Responsible Party Name: Motorola Solutions, Inc. Address: 1301 East Algonquin Road, Schaumburg, IL , U.S.A. Phone Number: Hereby declares that the product: Model Name: XPR 4550/XPR 4580 conforms to the following regulations: FCC Part 15, subpart B, section (a), (d) and section (a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Declaration of Conformity i

4 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Declaration of Conformity Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. ii

5 Contents This User Guide contains all the information you need to use the MOTOTRBO XPR Series Digital Mobile Radios. Declaration of Conformity i Notes viii Important Safety Information ix Product Safety and RF Exposure Compliance...ix Software Version ix Computer Software Copyrights x Getting Started How to Use This User Guide What Your Dealer/System Administrator Can Tell You Powering Up the Radio Adjusting the Volume Identifying Radio Controls Radio Controls Programmable Buttons Assignable Radio Functions Assignable Settings/Utility Functions Accessing the Programmed Functions Push-To-Talk (PTT) Button Switching Between Conventional Analog and Digital Mode Capacity Plus Identifying Status Indicators Display Icons Call Icons Sent Item Icons LED Indicators Audio Tones Indicator Tones Receiving and Making Calls Selecting a Site Selecting a Zone Selecting a Radio Channel, Subscriber Alias or ID, or Group Alias or ID Receiving and Responding to a Radio Call Receiving and Responding to a Group Call Receiving and Responding to a Private Call Receiving an All Call Receiving and Responding to a Phone Call Phone Call as Private Call Phone Call as Group Call Contents iii

6 Contents iv Phone Call as All Call Making a Radio Call Making a Call with the Channel Rocker Making a Group Call Making a Private Call Making an All Call Making a Group or Private Call with the One Touch Access Button Stopping a Radio Call Talkaround Permanent Monitor Advanced Features Radio Check Sending a Radio Check Remote Monitor Initiating Remote Monitor Stopping Remote Monitor Scan Lists Viewing an Entry in the Scan List Editing the Scan List Adding a New Entry to the Scan List Deleting an Entry from the Scan List Setting and Editing Priority for an Entry in the Scan List Scan Starting and Stopping Scan Responding to a Transmission During a Scan.. 31 Deleting a Nuisance Channel Restoring a Nuisance Channel Contacts Settings Making a Group Call from Contacts Making a Private Call from Contacts Assigning an Entry to a Programmable Number Key Removing the Association between Entry and Programmable Number Key Call Indicator Settings Activating and Deactivating Call Ringers for Private Calls Activating and Deactivating Call Ringers for Text Messaging Activating and Deactivating Call Ringers for Telemetry Status with Text Assigning Ring Styles Escalating Alarm Tone Volume Call Log Features Viewing Recent Calls Missed Call Screen Deleting a Call from a Call List Call Alert Operation

7 Receiving and Responding to a Call Alert Making a Call Alert from the Contacts List Making a Call Alert with the One Touch Access Button 41 Emergency Operation Receiving an Emergency Alarm Responding to an Emergency Alarm Sending an Emergency Alarm Sending an Emergency Alarm with Call Sending an Emergency Alarm with Voice to Follow Reinitiating an Emergency Mode Exiting Emergency Mode Text Messaging Features Sending a Quick Text Message Sending a Quick Text Message with the One Touch Access Button Managing Text Messages in the Drafts Folder.. 48 Viewing a Saved Text Message Deleting a Saved Text Message from Drafts.. 48 Managing Fail-to-Send Text Messages Resending a Text Message Forwarding a Text Message Managing Sent Text Messages Viewing a Sent Text Message Sending a Sent Text Message Deleting All Sent Text Messages from Sent Items 52 Receiving a Text Message Reading a Text Message Managing Received Text Messages Viewing a Text Message from the Inbox Viewing a Telemetry Status Text Message from the Inbox Replying to a Text Message with Quick Text.. 54 Deleting a Text Message from the Inbox Deleting All Text Messages from the Inbox Privacy IP Site Connect Starting an Automatic Site Search Stopping an Automatic Site Search Starting a Manual Site Search Security Radio Disable Radio Enable Lone Worker Third Party Peripherals Connection Modes Utilities Setting the Squelch Level Setting the Power Level Contents v

8 Contents vi Turning the Option Board Feature(s) On or Off. 64 Turning the Voice Operating Transmission (VOX) Feature On or Off Turning the Public Address System On or Off.. 65 Turning the External Public Address System On or Off Controlling the Display Backlight Turning Horns/Lights On or Off Turning the Radio Tones/Alerts On or Off Setting the Tone Alert Volume Offset Level Turning the Talk Permit Tone On or Off Turning the Power Up Alert Tone On or Off Setting the Text Message Alert Tone Turning the LED Indicators On or Off Turning the Introduction Screen On or Off Accessing General Radio Information Checking the Radio Alias and ID Checking the Firmware Version Checking the Codeplug Version Keypad Microphone Features Using the Keypad Turning Keypad Tones On or Off Additional Advanced Features Selecting a Zone by Alias Search Initiating a Radio Check by Manual Dial Initiating Remote Monitor by Manual Dial Making a Private Call by Manual Dial Making a Phone Call by Manual Dial Making a Phone Call with the One Touch Access Button Making a Group, Private or All Call with the Programmable Number Key Making a Phone Call with the Programmable Phone Button Making a Phone Call from Contacts Making a Group, Private, Phone or All Call by Alias Search Viewing an Entry in the Scan List by Alias Search 85 Editing the Scan List by Alias Search Adding a New Entry to the Scan List Deleting an Entry from the Scan List Setting and Editing Priority for an Entry in the Scan List Storing an Alias or ID from the Missed Call List. 87 Making a Call Alert by Manual Dial Text Messaging Writing and Sending a Text Message Replying to Text Messages from the Inbox Editing a Quick Text Message Accessing the Drafts Folder

9 Editing and Sending a Saved Text Message.. 91 Managing Fail-to-Send Text Messages Forwarding a Text Message by Manual Dial.. 92 Editing a Text Message Dual Tone Multi Frequency (DTMF) Security Radio Disable via Manual Dial Radio Enable via Manual Dial Password Lock Features Accessing the Radio from Password Unlocking the Radio from Locked State Turning the Password Lock On or Off Changing the Password Accessories Antennas Audio Cables Desktop Accessories Mounting Kits Remote Mount Adaptor Kits Speakers Miscellaneous Accessories Appendix: Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel Non-Commercial Call Channel Operating Frequency Requirements Limited Warranty Notes Contents vii

10 Notes Notes viii

11 Important Safety Information Product Safety and RF Exposure Compliance! C a u t i o n Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio. ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number C99) to ensure compliance with RF energy exposure limits. For a list of Motorola-approved antennas and other accessories, visit the following website: Software Version All the features described in the following sections are supported by the radio's software version R or later. See Checking the Firmware Version on page 71 to determine your radio's software version. Please check with your dealer or system administrator for more details of all the features supported. Important Safety Information ix

12 Computer Software Copyrights Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product. The AMBE+2 TM voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166. x

13 Getting Started Take a moment to review the following: How to Use This User Guide page 1 What Your Dealer/System Administrator Can Tell You page 1 Powering Up the Radio page 2 Adjusting the Volume page 2 How to Use This User Guide For features that are available in both Analog and Digital modes, no icon is shown. Selected features are also available on the single-site trunking mode, Capacity Plus. See Capacity Plus on page 7 for more information. What Your Dealer/System Administrator Can Tell You You can consult your dealer or system administrator about the following: Getting Started This User Guide covers the basic operation of the MOTOTRBO Mobiles. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Throughout this publication, the icons below are used to indicate features supported in either the conventional Analog mode or conventional Digital mode: Is your radio programmed with any preset conventional channels? Which buttons have been programmed to access other features? What optional accessories may suit your needs? Indicates a conventional Analog Mode-Only feature. Indicates a conventional Digital Mode-Only feature. 1

14 Getting Started Powering Up the Radio Press the On/Off Button briefly. You see Motorola and MOTOTRBO (TM) on the radio s display momentarily, followed by Motorola once more. The green LED blinks and the Home screen lights up if the backlight setting is set to turn on automatically. On/Off Button NOTE: The Home screen does not light up during a power up if the LED indicators are disabled (see Turning the LED Indicators On or Off on page 69). A brief tone sounds, indicating that the power up test is successful. NOTE: There is no power up tone if the radio tones/alerts function is disabled (see Turning the Radio Tones/ Alerts On or Off on page 66). P1 P2 If your radio does not power up, contact your dealer. MENU To turn off the radio, press and hold the On/Off Button until you see Powering Down on the radio s display. Adjusting the Volume To increase the volume, turn the Volume Knob clockwise. P1 P2 Volume Knob MENU OK To decrease the volume, turn this knob counterclockwise. NOTE: Your radio can be programmed to have a minimum volume offset where the volume level cannot be turned down fully. Check with your dealer or system administrator for more information. 2

15 Identifying Radio Controls Take a moment to review the following: Radio Controls page 3 Programmable Buttons page 4 Accessing the Programmed Functions page 6 Push-To-Talk (PTT) Button page 6 Switching Between Conventional Analog and Digital Mode page 7 Capacity Plus page Radio Controls On/Off Button Volume Knob Front Button P1* Display Channel Rocker Speaker P1 P2 MENU Front Button P3* Front Button P4* Menu Navigation Buttons Front Button P2* Accessory Connector LED Indicators OK BACK CH+ CH P3 P4 Identifying Radio Controls * These buttons are programmable. 3

16 Identifying Radio Controls 4 Programmable Buttons Your dealer can program the programmable buttons as shortcuts to radio functions or up to a maximum of six (6) preset channels/groups depending on the duration of a button press: Short press Pressing and releasing rapidly (0.05 seconds). Long press Pressing and holding for the programmed duration (between 1.00 second and 3.75 seconds). Hold down Keeping the button pressed. NOTE: The programmed duration of a button press is applicable for all assignable radio/utility functions or settings. See Emergency Operation on page 42 for more information on the programmed duration of the Emergency button. Assignable Radio Functions Contacts Provides direct access to the Contacts list. Emergency Depending on the programming, initiates or cancels an emergency alarm or call. Ext PA On/Off Toggles the audio routing between the connected public address (PA) loudspeaker amplifier and the radio s internal public address (PA) system. Manual Site Roam* Starts the manual site search. Manual Dial Depending on the programming, initiates a Private or Phone Call by keying in any subscriber ID or phone number. Only available with a keypad microphone. Nuisance Channel Delete* Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the user s selected zone/channel combination from which scan is initiated. One Touch Access Directly initiates a predefined Private, Phone or Group Call, a Call Alert or a Quick Text message, or returns the user to a preset channel. Option Board Feature Toggles option board features on or off for option board-enabled channels. PA On/Off Toggles the radio s internal public address (PA) system on or off. Permanent Monitor* Monitors a selected channel for all radio traffic until function is disabled. Phone Provides direct access to the Phone Contacts list. Privacy Toggles privacy on or off. Radio Alias and ID Provides radio alias and ID. Radio Check Determines if a radio is active in a system. Radio Enable Allows a target radio to be remotely enabled. * Not applicable in Capacity Plus

17 Radio Disable Allows a target radio to be remotely disabled. Remote Monitor Turns on the microphone of a target radio without it giving any indicators. Repeater/Talkaround* Toggles between using a repeater and communicating directly with another radio. Scan* Toggles scan on or off. Site Lock On/Off* Toggles the automatic site roam on or off. Telemetry Control Controls the Output Pin on a local or remote radio. Text Message Selects the text message menu. Transmit Interrupt Remote Dekey Stops the transmission of a remote monitored radio without giving any indicators, or an ongoing interruptible call to free the channel. Voice Operating Transmission (VOX) Toggles VOX on or off. Zone Allows selection from a list of zones. Assignable Settings/Utility Functions All Tones/Alerts Toggles all tones on or off. Backlight Controls the backlight intensity. Horns/Lights Toggles horns and lights feature on or off. Power Level Toggles transmit power level between high and low. Squelch Toggles squelch level between normal and tight. Identifying Radio Controls * Not applicable in Capacity Plus 5

18 Accessing the Programmed Functions Push-To-Talk (PTT) Button Identifying Radio Controls You can access various radio functions through one of the following ways: A short or long press of the relevant programmable buttons. Use the Menu Navigation Buttons as follows: 1 To access the menu, press the S button. Press the appropriate Menu Scroll button (Por Q) to access the menu functions. 2 To select a function or enter a sub-menu, press the N button. 3 To go back one menu level, or to return to the previous screen, press the R button. Long press the R button to return to the Home screen. The Menu Navigation Buttons are also available on a keypad microphone (see Using the Keypad on page 72). NOTE: Your radio automatically exits the menu after a period of inactivity and returns to your Home screen. The PTT button on the side of the microphone serves two basic purposes: While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold down PTT button to talk. Release the PTT button to listen. PTT Button The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call (see Making a Radio Call on page 18). If the Talk Permit Tone (see Turning the Talk Permit Tone On or Off on page 67) or the PTT Sidetone is enabled, wait until the short alert tone ends before talking. During a call, if the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond. 6

19 You will also hear the Channel Free Indication tone if your call is interrupted, for example when the radio receives an Emergency Call. You can turn off the Channel Free Indication tone or the PTT Sidetone by disabling all radio tones and alerts (see Turning the Radio Tones/Alerts On or Off on page 66). Switching Between Conventional Analog and Digital Mode Each channel in your radio can be configured as a conventional analog or conventional digital CH+ channel. Use the Channel CH - Rocker to switch between an analog or a digital channel. P3 When switching from digital to analog mode, certain features are unavailable. Icons for the digital features (such as Messages) reflect this change by appearing grayed out. Disabled features are hidden in the menu. Your radio also has features available in both analog and digital mode. However, the minor differences in the way each feature works does NOT affect the performance of your radio. NOTE: Your radio also switches between digital and analog modes during a dual mode scan (see Scan on page 30). Channel Rocker Capacity Plus Capacity Plus is a single-site trunking configuration of the MOTOTRBO radio system, which uses a pool of channels to support hundreds of users and up to 254 Groups. This feature allows your radio to efficiently utilize the available number of programmed channels while in Repeater Mode. You can only access channel(s) with Capacity Plus via the Channel Rocker, while features supported in Capacity Plus can be accessed via the menu and/or a programmable button press. Icons of features not applicable to Capacity Plus will not be available in the menu. You will hear a negative indicator tone if you access a feature not applicable to Capacity Plus via a programmable button press. Your radio also has features that are available in both conventional digital mode and Capacity Plus. However, the minor differences in the way each feature works does NOT affect the performance of your radio. Check with your dealer or system administrator for more information on this system. Identifying Radio Controls 7

20 Identifying Status Indicators Identifying Status Indicators Your radio indicates its operational status through the following: Display Icons page 8 Call Icons page 9 Sent Item Icons page 10 LED Indicators page 10 Audio Tones page 11 Indicator Tones page 12 Display Icons The liquid crystal display (LCD) of your radio shows the radio status, text entries, and menu entries. The following are the icons that appear on the radio s display. Received Signal Strength Indicator (RSSI) The number of bars displayed represents the radio signal strength. Four bars indicates the strongest signal. This icon is only displayed while receiving. Monitor Selected channel is being monitored. or Power Level Radio is set at Low power. Radio is set at High power. Tones Disable Tones are turned off. Option Board The Option Board is enabled. Option Board Non-Function The Option Board is disabled. GPS Available The GPS feature is enabled. The icon stays lit when a position fix is available. GPS Not Available/Out of Range The GPS feature is enabled but is not receiving data from the satellite. Scan* Scan feature is activated. Priority Scan* Radio detects activity on channel/group designated as Priority 1 (if is blinking) or Priority 2 (if is steady). 8 * Not applicable in Capacity Plus

21 Unread Message User has unread message(s) in the Inbox. Inbox Full User s Inbox is full. Emergency Radio is in Emergency mode. Secure The Privacy feature is enabled. Unsecure The Privacy feature is disabled. Site Roaming* The auto roaming feature is enabled. Talkaround* In the absence of a repeater, radio is currently configured for direct radio to radio communication. Call Icons The following icons appear on the radio s display during a call. These icons also appear in the Contacts list to indicate alias or ID type. Private Call Indicates a Private Call in progress. In the Contacts list, it indicates a subscriber alias (name) or ID (number). Group Call/All Call Indicates a Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). Phone Call as Private Call Indicates a Phone Call as Private Call in progress. In the Contacts list, it indicates a phone alias (name) or ID (number). Phone Call as Group/All Call Indicates a Phone Call as Group/All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). Identifying Status Indicators * Not applicable in Capacity Plus 9

22 Sent Item Icons The following icons appear at the top right corner of the radio s display in the Sent Items folder. Sent Successfully The text message is sent successfully. Send Failed The text message cannot be sent. LED Indicators LED indicators show the operational status of your radio. Red Yellow Identifying Status Indicators In-Progress The text message to a group alias or ID is pending transmission. The text message to a subscriber alias or ID is pending transmission, followed by waiting for acknowledgement. Green Blinking red Radio is receiving an Emergency transmission or has failed the self-test upon powering up. Solid yellow Radio is monitoring a channel. Blinking yellow Radio is scanning for activity or receiving a Call Alert. Double blinking yellow Radio is no longer connected to the repeater while in Capacity Plus, all Capacity Plus channels are currently busy or in locked state. P1 P2 MENU O 10

23 Rapidly blinking yellow Radio is actively searching for a new site. Solid green Radio is transmitting. Blinking green Radio is powering up, receiving a nonprivacy-enabled call or data, or detecting activity over the air. Rapidly blinking green Radio is receiving a privacy-enabled call or data. NOTE: While in conventional mode, when the green LED blinks, it indicates the radio detects activity over the air. Due to the nature of the digital protocol, this activity may or may not affect the radio's programmed channel. For Capacity Plus, there is no LED indication when the radio is detecting activity over the air. Upon a PTT button press, if the radio is programmed for polite operation, the radio automatically determines whether a transmission is permitted via a Talk Permit or a Talk Denial tone. Audio Tones Alert tones provide you with audible indications of the radio s status or the radio s response to data received. Continuous Tone Periodic Tone Repetitive Tone Momentary Tone A monotone sound. Sounds continuously until termination. Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. A single tone that repeats itself until it is terminated by the user. Sounds only once for a short period of time defined by the radio. Identifying Status Indicators 11

24 Indicator Tones High pitched tone Low pitched tone Receiving and Making Calls Once you understand how your MOTOTRBO Mobile is configured, you are ready to use your radio. Receiving and Making Calls Positive Indicator Tone Negative Indicator Tone Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Site page 12 Selecting a Zone page 13 Selecting a Radio Channel, Subscriber Alias or ID, or Group Alias or ID page 13 Receiving and Responding to a Radio Call page 14 Making a Radio Call page 18 Stopping a Radio Call page 22 Talkaround page 23 Permanent Monitor page 23 Selecting a Site A site is a specific area where a base station is placed to provide optimal coverage for the radio. If enabled, your radio is able to connect to different available sites via an Internet Protocol (IP) network. See IP Site Connect on page 57 for more information. 12

25 Selecting a Zone A zone is a group of channels. Your radio supports up to 250 zones, with a maximum of 160 channels per zone. Use the following procedure to select a zone. Press the programmed Zone button and proceed to Step 3. Follow the procedure below. 2 Por Q to Zone and press N to select. 3 The current zone is displayed and indicated by a. 4 Por Q to the required zone and press N to select. 5 The display shows <Zone> Selected momentarily and returns to the selected zone screen. Selecting a Radio Channel, Subscriber Alias or ID, or Group Alias or ID OK BACK CH+ CH - P3 P4 Channel Rocker Once the required zone is displayed (if you have multiple zones in your radio), press the Channel Rocker to select the channel, subscriber alias or ID, or group alias or ID. Press the programmed One Touch Access button to select the preset channel assigned to the button. Receiving and Making Calls 13

26 Receiving and Responding to a Radio Call Once the channel, subscriber alias or ID, or group alias or ID is displayed, you can proceed to receive and respond to calls. Receiving and Responding to a Group Call To receive a call from a group of users, your radio must be configured as part of that group. When you receive a Group Call (while on the Home screen): 1 The green LED blinks. Receiving and Making Calls The green LED lights up while the radio is transmitting and blinks when the radio is receiving. Green LED NOTE: The green LED lights up while the radio is transmitting and blinks rapidly when the radio is receiving a privacyenabled call. To unscramble a privacy-enabled call, your radio must have the same Privacy Key, or the same Key Value and Key ID (programmed by your dealer) as the transmitting radio (the radio you are receiving the call from). See Privacy on page 56 for more information. P1 2 The first line of the display shows the caller alias or ID, and the RSSI icon. The second line displays the group alias or ID, and the Group Call icon (in Digital mode only). 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. If the Voice Interrupt feature is enabled, press the PTT button to stop the current call from the transmitting radio and free the channel for you to talk/respond. 4 The green LED lights up. 14

27 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 6 Release the PTT button to listen. 7 If there is no voice activity for a predetermined period of time, the call ends. See Making a Group Call on page 19 for details on making a Group Call. NOTE: If the radio receives a Group Call while not on the Home screen, it remains on its current screen prior to answering the call. Long press the R button to go to Home screen to view the caller alias before replying. Receiving and Responding to a Private Call A Private Call is a call from an individual radio to another individual radio. There are two types of Private Calls. The first type, where a radio presence check is performed prior to setting up the call, while the other sets up the call immediately. When your radio is checked, the green LED blinks. Only one of these call types can be programmed to your radio by your dealer. When you receive a Private Call: 1 The green LED blinks. 2 The first line of the display shows the subscriber alias or ID, and the RSSI icon. The second line displays Private Call and the Private Call icon. Receiving and Making Calls 15

28 Receiving and Making Calls 16 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call. If the Voice Interrupt feature is enabled, press the PTT button to stop the current call from the transmitting radio and free the channel for you to talk/respond. 4 The green LED lights up. 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 6 Release the PTT button to listen. 7 If there is no voice activity for a predetermined period of time, the call ends. 8 You hear a short tone. The display shows Call Ended. See Making a Private Call on page 20 for details on making a Private Call. Receiving an All Call An All Call is a call from an individual radio to every radio on the channel. It is used to make important announcements requiring the user s full attention. When you receive an All Call: 1 A tone sounds and the green LED blinks. 2 The first line of the display shows the caller alias, and the RSSI icon. The second line displays All Call and the All Call icon. 3 Once the All Call ends, the radio returns to the previous screen before receiving the call. If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is now available for use. You cannot respond to an All Call. See Making an All Call on page 21 for details on making an All Call. NOTE: The radio stops receiving the All Call if you switch to a different channel while receiving the call. During an All Call, you will not be able to continue with any menu navigation or editing until the call ends.

29 Receiving and Responding to a Phone Call NOTE: If Phone Call capability is enabled, you are able to respond to a Phone Call. Check with your dealer or system administrator for more information. Phone Call as Private Call When you receive a Phone Call as a Private Call: 1 The first line of the display shows the RSSI icon. The second line of the display shows Phone Call and the Phone Call icon. 2 Press the PTT button to talk and release it to listen. The RSSI icon disappears during transmission. 3 Press R to end the call. If Phone Call capability is not enabled in your radio, the first line of the display shows Unavailable and your radio mutes the call. Your radio returns to the previous screen when the call ends. Phone Call as Group Call When you receive a Phone Call as a Group Call: 1 The first line of the display shows the RSSI icon. The second line of the display shows Phone Call which alternates with the group alias, and the Phone Call icon. 2 Press the PTT button to talk and release it to listen. The RSSI icon disappears during transmission. 3 Press R to end the call. If Phone Call capability is not enabled in your radio, the first line of the display shows Unavailable and your radio mutes the call. Your radio returns to the previous screen when the call ends. Receiving and Making Calls 17

30 Receiving and Making Calls Phone Call as All Call When you receive a Phone Call as an All Call: 1 The first line of the display shows the RSSI icon. The second line of the display shows Phone Call which alternates with All Call, and the Phone Call icon. 2 Press the PTT button to talk and release it to listen. The RSSI icon disappears during transmission. 3 Press R to end the call. If Phone Call capability is not enabled in your radio, the first line of the display shows Unavailable and your radio mutes the call. Your radio returns to the previous screen when the call ends. NOTE: When you receive a Phone Call as an All Call, you can respond to the call or end the call, only if an All Call type is assigned to the channel. Making a Radio Call You can select a channel, subscriber alias or ID, or group alias or ID by using: The Channel Rocker A programmed One Touch Access button The programmed number keys This method is for Group, Private and All Calls only and is used with the keypad microphone (see Making a Group, Private or All Call with the Programmable Number Key on page 79). The Contacts list (see Contacts Settings on page 32) Manual Dial (via Contacts) This method is for Private Calls only and is dialed using a keypad microphone (see Making a Private Call by Manual Dial on page 75) NOTE: Your radio must have the Privacy feature enabled on the channel to send a privacy-enabled transmission. Only target radios with the same Privacy Key as your radio will be able to unscramble the transmission. See Privacy on page 56 for more information. 18

31 Making a Call with the Channel Rocker Making a Group Call To make a call to a group of users, your radio must be configured as part of that group. 1 Press the Channel Rocker to select the channel with the active group alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The display shows the group alias or ID, and the Group Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 4 Release the PTT button to listen. When the target radio responds, the green LED blinks. You see the Group Call icon, the group alias or ID, and transmitting radio alias or ID on your display. 5 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 6 Radio returns to the screen you were on prior to initiating the call. You can also make a Group Call via Contacts (see Making a Group Call from Contacts on page 33). Receiving and Making Calls 19

32 Receiving and Making Calls Making a Private Call While you can receive and/or respond to a Private Call initiated by an authorized individual radio, your radio must be programmed for you to initiate a Private Call. You will hear a negative indicator tone, when you make a Private Call via the Menu, Call Log, Contacts list, One Touch Access button, the programmed number keys, or the Channel Rocker, if this feature is not enabled. Use the Text Message or Call Alert features to contact an individual radio. See Text Messaging Features on page 47 or Call Alert Operation on page 40 for more information. 1 Press the Channel Rocker to select the channel with the active subscriber alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The first line displays the subscriber alias or ID. The second line displays Private Call and the Private Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 4 Release the PTT button to listen. When the target radio responds, the green LED blinks. 5 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 6 You hear a short tone. The display shows Call Ended. You can also make a Private Call via Contacts (see Making a Private Call from Contacts on page 34), manually dial a Private Call (see Making a Private Call by Manual Dial on page 75) or perform a quick alphanumeric search for the required target alias via a keypad entry (see Making a Group, Private, Phone or All Call by Alias Search on page 84). 20

33 Making an All Call This feature allows you to transmit to all users on the channel. Your radio must be programmed to allow you to use this feature. 1 Press the Channel Rocker to select the channel with the active All Call group alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The display shows the All Call group alias or ID, and the All Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. Users on the channel cannot respond to an All Call. Making a Group or Private Call with the One Touch Access Button The One Touch Access feature allows you to make a Group, Private or Phone Call to a predefined alias or ID easily. This feature can be assigned to a short or long programmable button press. You can ONLY have one alias or ID assigned to a One Touch Access button. Your radio can have multiple One Touch Access buttons programmed. 1 Press the programmed One Touch Access button to make a Group or Private Call to the predefined alias or ID. 2 Press the PTT button to make the call. The green LED lights up. The display shows the group/subscriber alias or ID, and the Group/Private Call icon. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. For Group Call only: Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. Receiving and Making Calls 21

34 Receiving and Making Calls 4 Release the PTT button to listen. When the target radio responds, the green LED blinks. 5 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. If there is no voice activity for a predetermined period of time, the call ends. 6 Radio returns to the screen you were on prior to initiating the call. For a Private Call, you hear a short tone when the call ends. Stopping a Radio Call This feature allows you to stop an ongoing Group or Private Call to free the channel for transmission. For example, when a radio experiences a stuck microphone condition where the PTT button is inadvertently pressed by the user. Your radio must be programmed to allow you to use this feature. While on the required channel: 1 Press the programmed Transmit Interrupt Remote Dekey button. 2 The display shows Remote Dekey. 3 Wait for acknowledgment. 4 The radio sounds a positive indicator tone and the display shows Remote Dekey Success, indicating that the channel is now free. The radio sounds a negative indicator tone and the display shows Remote Dekey Failed. The display shows Call Interrupted, and the radio sounds a negative indicator tone until you release the PTT button, if it is transmitting an interruptible call that is stopped via this feature. 22

35 Talkaround 8 The screen automatically returns to the previous menu. You can continue to communicate when your repeater is not operating, or when your radio is out of the repeater s range but within talking range of other radios. This is called talkaround. NOTE: This feature is not applicable in Capacity Plus. Press the programmed Repeater/Talkaround button to toggle between talkaround and repeater modes. Follow the procedure below. 2 Por Q to Utilities and press N to select. 3 Por Q to Radio Settings and press N to select. 4 Por Q to Talkaround and press N to select. 5 You see Turn On if the radio is currently in Repeater mode. You see Turn Off if the radio is currently in Talkaround mode. 6 Press N to select. The Talkaround setting is retained even after powering down. Permanent Monitor Use the Permanent Monitor feature to continuously monitor a selected channel for activity. NOTE: This feature is not applicable in Capacity Plus. 1 Press the programmed Permanent Monitor button. 2 Radio sounds an alert tone, the yellow LED lights up, and the display shows Permanent Monitor On. The monitor icon appears on the display. 3 Press the programmed Permanent Monitor button to exit Permanent Monitor mode. 4 Radio sounds an alert tone, the yellow LED turns off, and display shows Permanent Monitor Off. Receiving and Making Calls 7 The display shows Talkaround On. The display shows Talkaround Off. 23

36 Advanced Features Advanced Features Use this navigation guide to learn more about advanced features available with your radio: Radio Check page 24 Remote Monitor page 26 Scan Lists page 28 Scan page 30 Contacts Settings page 32 Call Indicator Settings page 36 Call Log Features page 39 Call Alert Operation page 40 Emergency Operation page 42 Text Messaging Features page 47 Privacy page 56 IP Site Connect page 57 Security page 59 Lone Worker page 61 Third Party Peripherals Connection Modes page 62 Utilities page 63 Radio Check If enabled, this feature allows you to determine if another radio is active in a system without disturbing the user of that radio. No audible or visual notification is shown on the target radio. This feature is only applicable for subscriber aliases or IDs. Sending a Radio Check Use the programmed Radio Check button. 1 Press the programmed Radio Check button. 2 Por Q to the required subscriber alias or ID and press N to select. 3 The display shows Radio Check: <Subscriber Alias or ID>, indicating that Radio Check is in progress. The green LED lights up. 4 Wait for acknowledgement. 24

37 5 If the target radio is active in the system, a tone sounds and the display briefly shows Target Radio Available. If the target radio is not active in the system, a tone sounds and the display briefly shows Target Radio Not Available. 6 Radio returns to the subscriber alias or ID screen. Use the menu. 2 Por Q to Contacts and press N to select. 3 Por Q to the required subscriber alias or ID and press N to select. 4 Por Q to Radio Check and press N to select. 5 The display shows Radio Check: <Subscriber Alias or ID>, indicating that Radio Check is in progress. The green LED lights up. 6 Wait for acknowledgement. 7 If the target radio is active in the system, a tone sounds and the display briefly shows Target Radio Available. If the target radio is not active in the system, a tone sounds and the display briefly shows Target Radio Not Available. 8 Radio returns to the subscriber alias or ID screen. If the R button is pressed when the radio is waiting for acknowledgement, a tone sounds, and the radio terminates all retries and exits Radio Check mode. You can also initiate Radio Check via manual dial (see Initiating a Radio Check by Manual Dial on page 74). Advanced Features 25

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