Financial Services Guide Dated 8 TH July 2016 Version 1.0

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1 Vital Addition Advice ABN: Suite 501, 120 Sussex Street Sydney NSW 2000 P: M: Website: Financial Services Guide Dated 8 TH July 2016 Version 1.0 David Woods is an authorised representative (no ) of Vital Addition Advice Pty Ltd (no ), which is a Corporate Authorised Representative of Investors Direct Financial Planning (IDFP License no ). How can we help you? Before seeking our advice, you probably have a number of questions you would like to ask about us and how we can help you. To help you get to know us and decide whether to use our services, we have prepared this Financial Services Guide (FSG) which is designed to explain: 1. Who we are 2. Matters we can help you with 3. How we are paid 4. Privacy 5. If you have a complaint 6. Other matters you might want to know 7. Our relationships If you need more information or clarification, please contact us. Who we are Vital Addition Advice is a financial services business. Our objective is to provide personalised and responsible advice suited to your personal and financial objectives. We utilise a team of specialists to provide solutions specific to your needs. For further information on our team members, please see the Attachment 1. This FSG is given to you by your adviser with the authority of Investors Direct Financial Planning (IDFP), Australian Financial Services Licence number When a member of our team provides financial services to you, they will be acting for you on behalf of Vital Addition Advice who is a corporate authorised representative of IDFP. Vital Addition Advice is a corporate authorised representative of Investors Direct Financial Planning Pty Ltd, AFSL #

2 1. Matters we can help you with We can help you with the following: Investment Advice Money management & budgeting Superannuation strategies Insurance services Salary packaging Gearing strategies Retirement planning strategies Estate planning Consequences in relation to tax (financial) advice In addition, we can offer you an on-going monitoring and review service for your investment portfolio or life insurance program. We are licenced to provide financial product advice and deal in some or all of the following financial products: Deposit and payment products, including basic deposit products, deposit products other than basic deposit products and non-cash payment products Debentures, stocks or bonds issued or proposed to be issued by a government Risk insurance products, including life, trauma, income protection and total and permanent disability insurance Retirement savings accounts Securities Superannuation Managed investments If we provide personal advice to you, we are required under the law to act in your best interests and prioritise your interests ahead of our own. You may specify how you would like to give us instructions. For example by telephone, , fax or other means. But in all cases we must receive a written confirmation of these instructions. 2. How we are paid Initial & On-going Commissions and Fees We may charge a fee for our service in conjunction with, or instead of, commission. The fee may range between $1,650 to $12,000 depending on the advice you have sought and whether we receive a commission. We may rebate to you part or all of the commission we would otherwise receive. You may also be charged a Statement of Advice (SoA) preparation fee. This can range between $1,650 and $12,000 (inclusive of GST) depending on the complexity and the time spent. Any fee for service must be paid within seven (7) days of the date of the tax invoice being issued to you. The upfront commission for risk insurance financial products can range between 0% and 125% depending on the product provider, while on-going commission may range between 0% and 1%. For example, on an insurance premium of $1,000 paying 125% initial commission and 0.2% on-going commission, the upfront commission would be $1,250 and the on-going commission $200 per year. Our on-going monitoring and review service for your investment portfolio or life insurance program ranges from $2,500 per annum to $10,000 per annum We may also receive referral fee commissions for products & services referred to the IDFP network including up to $25,000 for Direct Property, up tp 40% of mortgage commissions, up to $1500 for Money Management & up to 20% for ongoing service packages. pg. 2

3 Further details about commissions and or other benefits your adviser receives for recommending investments will be available to you when specific recommendations are made in the SoA or Record of Advice (RoA). 3. Privacy We will need to find out your individual objectives, financial situation and needs before we recommend any financial product to you. You have the right not to divulge this information to us, if you do not wish to do so. In that case, we are required to warn you about the possible consequences of us not having your full personal information. You should read the warnings carefully. We keep a record of the personal information, which may include details of your investment objectives, financial situation and particular needs, you provide to us. On your request, we can provide you with a copy of your personal information and advice documents, which we keep on record for no less than 7 years. Please note that a fee for this service may apply. We are committed to implementing and promoting a Privacy Policy which will ensure the privacy and security of your personal information. A copy of our Privacy Policy is enclosed for your information. 4. Our relationships Your personal Adviser is: David Woods. In the course of providing you with Advice, your advisor may use the services of IDFP related parties to deliver the said service. These may attract potential remuneration benefits, the list includes: Investors Direct Property Advisory (IDPA) Up to 2% referral fee may be paid for referral of direct property from the IDPA stocklist. Investors Direct Mortgage Solutions (IDMS) Up to 40% of the mortgage commissions paid Investors Direct Financial Planning (IDFP) Up to $1,500 for money management set up. Investors Direct Financial Planning (IDFP) Up to 20% of the revenue generated for ongoing service packages. Any further benefits your advisor may receive from non-related parties will be disclosed to you in full within the fees & disclosures section of your Statement of Advice. In authorising Vital Addition Advice as a Corporate Authorised representative of Investors Direct Financial Planning Pty Ltd, licence fee remuneration that incorporates Professional Indemnity Insurance, compliance and administration services is payable to Investors Direct Financial Services, who is a Corporate Authorised Representative of IDFP. 5. Other matters you might want to know We will also provide you with a SoA whenever we provide you with any advice which takes into account your objectives, financial situations and or needs. The SoA will contain the advice, the basis on which it is given and information about fees, commissions and associations which may have influenced the provision of the advice. If we give you further advice, or when no financial product is recommended, a Record of Advice (RoA) may be provided to you instead of a SoA. You can request a copy of the RoA by contacting us (if you have not previously received a copy) within 7 years of that further advice being given. In the event we make a recommendation to acquire a particular financial product (other than securities) or offer to issue or arrange the issue of a financial product, we must also provide you with a Product Disclosure Statement containing information about the particular product which will enable you to make an informed decision in relation to the acquisition of that product. pg. 3

4 We hold professional indemnity insurance cover for the activities conducted under our AFS licence which we believe satisfies the requirements of s.912b of the Corporations Act 2001 for compensation arrangements. The insurance will cover claims in relation to the conduct of authorised representatives, representatives and employees who no longer work for the Licensee (but who did at the time of the relevant conduct). 6. If you have a complaint We are committed to providing quality advice to you. This commitment extends to providing accessible complaint resolution mechanisms for you. If you have any complaint about the services provided to you, you should contact Arthur Kallos, Practice Principal at Investors Direct Financial Services about your complaint and we will try and resolve your complaint within 45 days. Investors Direct Financial Planning Attn: Arthur Kallos, IDFS Principal By Telephone: By Mobile: By Post: Level 7, 468 St Kilda Rd Melbourne VIC 3004 By arthur.kallos@investorsdirect.com.au If after 45 days we cannot reach a satisfactory resolution to your complaint, we are a member of the Financial Ombudsman Service (FOS) and you can raise your concerns with them through the contact details below: Financial Ombudsman Service By Telephone: By Fax: By Post: Financial Ombudsman Service, GPO Box 3, Melbourne, VIC 3001 By info@fos.com.au pg. 4

5 Attachment 1 Our Team David Woods Partner Financial Advisory ASIC Authorised Representative number Growing up in a small Riverina country town, David understands the importance of community and working together to achieve beneficial outcomes. David began his career in 2004 in the Financial Services industry. His expertise and passion that all advice must be in the best interest of clients, was recognised for him to become the Head of Investment Research and Strategic Advice Manager for large dealer groups, helping other Advisers provide sound and quality advice. This experience has provided him a passion for investing, understanding financial markets and looking after the best interests of you, his clients. He has a Diploma of Financial Planning, Certificate IV in mortgage broking and continues his studies to make sure he can provide this best advice possible for his clients. He also holds specialist accreditation in Aged Care, Self-Managed Super Fund and listed securities. David is a member of the FPA, one of the highest recognised associations in Australia that ensure that his standard of education is upheld to provide the best possible advice and service to his clients. David is a Certified Financial Strategist (CFS) designated by the Association of Independently Owned Financial Planners (AIOFP). Adam Carmody Director of Investors Direct Financial Planning AFSL no Adam Carmody is a Director of Investors Direct Financial Planning. He holds an Australian Financial Services Licence (AFSL ) and a CFP (Certified Financial Planner) qualification which is the highest practitioner level for membership in the Financial Planning Association of Australia. Adam also has a Diploma of Financial Planning through Deakin University; an Executive Certificate in Management; a Graduate Diploma in Accounting through Monash University; a Certificate IV in Training and Assessment through HBA and a Diploma of Mortgage and Finance. Adam began his career in the Financial Planning Industry in Before joining Investors Direct in 2010, he worked at Shadforth Financial Services, Vanguard Investments Australia and the ANZ bank. Adam sat as a member of the Financial Planning Association Chapter Committee for 2 years assisting the industry body with professional development and advisor training. He has also appeared as an expert advisor on financial planning on 3AW & ABC Radio, and in various property investment magazines and investment newsletters. Unlike most Australian financial advisors who tend to focus mainly on shares, Adam, being an active property investor himself, has as his main focus utilising the best financial management principles to help property investors become more strategic and disciplined in their approach towards property investing. pg. 5

6 Arthur Kallos Practice Principal, Investors Direct Financial Services In a financial services career spanning 20 years, Arthur Kallos has dedicated himself to becoming an expert in leading a number of Wealth Management & Advice organisations. He is known as a high performance professional with the utmost level of personal and commercial integrity. Arthur has worked in both National and State jurisdictions for a number of banking & wealth management institutions including St George Bank and BT Financial group, as well as several privately owned boutique financial services firms. In addition, Arthur has extensive experience in assisting financial services organisations implement strategy and successfully deliver Wealth Management solutions to their clients. He has also been recognised in the media for the development and distribution of New to Market Financial Advice models and offerings which have become full scale operations for the major Banks today. Arthur is a Real Estate Agent Representative, holds a Certificate IV in Mortgage Broking, a Diploma in Financial Planning, a Commerce Degree from the University of South Australia and is an MBA graduate from the University of Adelaide where he was awarded with the Playford Capital Prize for Entrepreneurship in Arthur has been recognised throughout his career with Westpac Group, which included BT Group s Innovation Award in Arthur has completed Executive Education courses through the Adelaide Graduate School of Management and specialises in the areas of Strategy Development, Strategy Implementation, Financial Analysis and Risk management. He has a Lean Six Sigma Yellow Belt Advanced qualification and has completed the Australian Institute of Company Directors course. As the Director of Sales & Marketing at IDFG and Principal of Investors Direct Financial Services, Arthur is responsible for a dynamic team who are focused on creating a new level of financial freedom for all IDFS Partner clients. pg. 6

7 FINANCIAL SERVICES GUIDE CLIENT ACKNOWLEDGEMENT Please sign and date this form to acknowledge that you have received and read the Financial Services Guide. Once signed please return this form to your Advisor. Signed. Date.. Signed. Date.. pg. 7