Altiris Server Management Suite 7.1 from Symantec User Guide

Transcription

1 Altiris Server Management Suite 7.1 from Symantec User Guide

2 Altiris Server Management Suite 7.1 from Symantec User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Legal Notice Copyright 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR and subject to restricted rights as defined in FAR Section "Commercial Computer Software - Restricted Rights" and DFARS , "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.

3 Symantec Corporation 350 Ellis Street Mountain View, CA

4 Technical Support Contacting Technical Support Symantec Technical Support maintains support centers globally. Technical Support s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates. Symantec s support offerings include the following: A range of support options that give you the flexibility to select the right amount of service for any size organization Telephone and/or Web-based support that provides rapid response and up-to-the-minute information Upgrade assurance that delivers software upgrades Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis Premium service offerings that include Account Management Services For information about Symantec s support offerings, you can visit our Web site at the following URL: All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy. Customers with a current support agreement may access Technical Support information at the following URL: Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem. When you contact Technical Support, please have the following information available: Product release level

5 Hardware information Available memory, disk space, and NIC information Operating system Version and patch level Network topology Licensing and registration Customer service Router, gateway, and IP address information Problem description: Error messages and log files Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: Customer service information is available at the following URL: Customer Service is available to assist with non-technical questions, such as the following types of issues: Questions regarding product licensing or serialization Product registration updates, such as address or name changes General product information (features, language availability, local dealers) Latest information about product updates and upgrades Information about upgrade assurance and support contracts Information about the Symantec Buying Programs Advice about Symantec's technical support options Nontechnical presales questions Issues that are related to CD-ROMs or manuals

6 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan Europe, Middle-East, and Africa North America and Latin America

7 Contents Technical Support... 4 Chapter 1 Introducing Server Management Suite About Server Management Suite Components of Server Management Suite What's new in Server Management Suite Where to get more information Chapter 2 Using Server Management Suite Portal page About Server Management Suite Portal page Accessing the Server Management Suite Portal page Server Management Suite Portal page Web parts About Topology View Web part Viewing network topology Topology View Web part Chapter 3 Using Server Resource Manager Home page About Server Resource Manager Home page Accessing Server Resource Manager Home page Chapter 4 About Monitor Pack for Servers About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers Section 1 Using Virtual Machine Management Chapter 5 Introducing Virtual Machine Management About Virtual Machine Management About server virtualization About Virtual Machine Management home page About Virtual Machine Management tasks What you can do with Virtual Machine Management... 36

8 8 Contents Chapter 6 Getting Started with Virtual Machine Management Getting started with the Virtual Machine Management component Discovering and adding a single host Discovering the hosts About Virtual Machine Management Task Server Plug-in Installing the Virtual Machine Management Task Server Plug-in Gathering inventory on the host Chapter 7 Managing Virtual Machines About virtual machines Creating a virtual machine Deleting a virtual machine Chapter 8 Managing virtual disks About virtual disks Creating a virtual disk Deleting a virtual disk Chapter 9 Managing virtual networks About virtual networks Creating a virtual network Deleting a virtual network Chapter 10 Using power management tasks About power management Starting, stopping, suspending, and resuming a virtual machine Chapter 11 Using snapshots About snapshots Creating a snapshot Reverting a snapshot Deleting a snapshot Chapter 12 Using Virtual Machine Management reports Viewing Virtual Machine Management reports... 65

9 Contents 9 Chapter 13 Setting up Virtual Machine Management on a remote task server Installing and setting up Virtual Machine Management on a remote task server Installing the Virtual Machine Management Task Server Plug-in on the remote task server Installing the credential manager on the remote task server Installing the Pluggable Protocols Agents Package on the remote task server Assigning ESX servers or hypervisors to the remote task server Assigning virtual machines to the remote task server Index... 75

10 10 Contents

11 Chapter 1 Introducing Server Management Suite This chapter includes the following topics: About Server Management Suite Components of Server Management Suite What's new in Server Management Suite 7.1 Where to get more information About Server Management Suite Server Management Suite combines the essential tools that help you effectively manage your physical servers and virtual servers, reduce service interruptions, and increase uptime. Server Management Suite incorporates a variety of wizards and other features that let you automate configuration, stage tasks, and create policies to manage your servers. Various graphical reports let you quickly identify the health of your environment, pinpoint problems, and analyze trends. Expanded support for virtual technologies simplifies the management of multiple operating system environments. Server Management Suite is a collection of solutions that run on the Symantec Management Platform. The platform and the solutions of the Server Management Suite provide the following key features: Discovery and inventory The suite automatically identifies the devices that are found in your network, and aggregates inventory data across your environment. Multi-platform support makes it easy to consolidate the discovery data of all your Windows,

12 12 Introducing Server Management Suite Components of Server Management Suite UNIX, and Linux assets within an integrated console. You can easily assess security vulnerabilities, prepare for software audits, and more accurately determine hardware availability and needs. Provisioning The suite lets you improve the consistency and increase the quality of server configurations. It delivers the comprehensive deployment capabilities that include image-based or scripted operating system installation and ongoing provisioning. The suite helps you implement the standardized configurations, and provides you the tools for migration. Software distribution and patch management The suite lets you control server configurations through its software management capabilities. The automated policies for software and patch management help you keep the servers standardized and secure. You can modify similar configurations on multiple servers simultaneously. You can distribute applications, and security updates to target systems. Proactive monitoring and alerting The suite helps you proactively monitor the critical components of your network. You can increase the network uptime with the self-healing remediation tasks that are configured before the critical events occur. You can organize your servers into vital groups and quickly ascertain the current health of the whole network. The monitoring capabilities provide you also a summarized view of each single server performance over time. See Components of Server Management Suite on page 12. See Where to get more information on page 17. Components of Server Management Suite Server Management Suite is a collection of solutions that run on the Symantec Management Platform. These solutions let you discover, inventory, monitor, and provision servers from a central Console. See About Server Management Suite on page 11.

13 Introducing Server Management Suite Components of Server Management Suite 13 Table 1-1 Component Components of Server Management Suite Description Symantec Management Platform Symantec Management Platform provides a set of services that IT-related solutions can leverage. Solutions plug into the platform and take advantage of the platform services, such as security, reporting, communications, package deployment, and Configuration Management Database (CMDB) data. The platform services also provide a high degree of consistency between the solutions, so that users do not need to learn multiple product interfaces. Symantec Management Platform includes the following components: Configuration Management Database (CMDB) Notification Server Symantec Management Console Symantec Management Agent for Windows Symantec Management Agent for UNIX, Linux, and Mac Monitor Solution Network Discovery Reports Software Management Framework Deployment Solution Deployment Solution helps to reduce the cost of deploying and managing servers, desktops, notebooks, and thin clients from a centralized location in your environment. It offers operating system deployment, configuration, personality migration of computers, and software deployment across different hardware platforms and operating systems. Deployment Solution provides integrated provisioning, disk imaging, and personality migration from the Symantec Management Console. Using Symantec Ghost, you can perform initial computer deployment using standard images and migrate user data or application settings to new computers. Deployment Solution includes a 7.x version that runs on the Symantec Management Platform and a license for the latest 6.x version that can be installed separately.

14 14 Introducing Server Management Suite Components of Server Management Suite Table 1-1 Component Inventory Solution Components of Server Management Suite (continued) Description Inventory Solution lets you gather inventory data about the computers, users, operating systems, and installed software applications in your environment. You can collect inventory data from the computers that run Windows, UNIX, Linux, and Mac. After you gather inventory data, you can analyze it using predefined or custom reports. Inventory Pack for Servers Inventory for Network Devices Inventory Pack for Servers gathers server-based inventory data from servers. It runs on top of the Inventory Solution and uses the same Inventory plug-ins, tasks, and wizards. Inventory for Network Devices gathers inventory data from the devices that are not managed through the Symantec Management Agent. You can gather inventory on the devices that are already discovered and exist as resources in the Configuration Management Database (CMDB). Monitor Pack for Servers Monitor Pack for Servers works with the Monitor Solution core components of the Symantec Management Platform. It lets you monitor operating system performance, services, and events of your Windows, UNIX, and Linux server environment. See About Monitor Pack for Servers on page 27. Patch Management Solution for Linux Patch Management Solution for Mac Patch Management Solution for Linux lets you scan Red Hat and Novell Linux computers for security vulnerabilities. The solution then reports on the findings and lets you automate the download and distribution of needed errata, or software updates. The solution downloads the required patches and provides wizards to help you deploy them. Patch Management Solution for Mac lets you scan Mac computers for the updates that they require. The solution then reports on the findings and lets you automate the downloading and distribution of needed updates. You can distribute all or some of the updates.

15 Introducing Server Management Suite Components of Server Management Suite 15 Table 1-1 Component Components of Server Management Suite (continued) Description Patch Management Solution for Windows Real-Time System Manager Patch Management Solution for Windows lets you scan Windows computers for security vulnerabilities, and view the results of the scan. The system lets you automate the download and distribution of the security patches. You can create filters of the computers and apply the patch to the computers that need it. Real-Time System Manager provides you detailed real-time information about the managed computer, and lets you remotely perform different administrative tasks. You can run the tasks immediately, or on a schedule. Real-Time System Manager lets you also run some of the management tasks on a collection of computers. Software Management Solution Software Management Solution provides intelligent and bandwidth-sensitive distribution and management of software from a central Web console. It leverages the Software Catalog and Software Library to ensure that the required software gets installed, remains installed, and runs without interference from other software. Software Management Solution supports software virtualization technology, which lets you install software into a virtual layer on the client computer. Software Management Solution also lets users directly download and install approved software or request other software. Virtual Machine Management Virtual Machine Management lets you perform the virtualization process on your network. You can create virtual environments of servers, storage devices, and network resources on a single physical computer. See About Virtual Machine Management on page 33.

16 16 Introducing Server Management Suite What's new in Server Management Suite 7.1 Table 1-1 Component Components of Server Management Suite (continued) Description IT Analytics Solution IT Analytics Solution software complements and expands upon the traditional reporting that is offered inmost Altiris solutions. It brings exciting new features and capabilities to Notification Server because it incorporates multidimensional analysis and robust graphical reporting and distribution features. This functionality allows users to explore data on their own, without advanced knowledge of databases or third party reporting tools. It empowers users to ask and answer their own questions quickly, easily, and effectively. Altiris IT Analytics Symantec Endpoint Protection Pack is also included in this solution. Symantec Endpoint Protection Integration Component Enhanced console views The Symantec Endpoint Protection Integration Component combines Symantec Endpoint Protection with your other Symantec Management Platform solutions. You can inventory computers, update patches, deliver software, and deploy new computers. You can also back up and restore your systems and data, manage DLP agents, manage Symantec Endpoint Protection clients. You can do this work from a single, Web-based Symantec Management Console. The enhanced Symantec Management Console views replace the default console views through Symantec Management Platform version 7.0 for computers and software. For tasks and policies, the enhanced views add drag-and-drop functionality. In addition, you can now search the tree rather than drilling down to find specific tasks or policies. The enhanced views are incorporated into the existing console. They let you manage computers, software, jobs and tasks, and policies more efficiently with fewer clicks. For example, you can now drag policies onto computers to apply the policies to those computers. This action eliminates multiple steps that the previous console required to accomplish the same thing. What's new in Server Management Suite 7.1 The 7.1 release of Server Management Suite introduces the following new features: The Server Management Suite can be installed on 64-bit operating systems.

17 Introducing Server Management Suite Where to get more information 17 Hierarchy improvements. You can now compile several Notification Servers in to one hierarchy structure. It makes easier to manage large amounts of clients. Server Resource Manager View can now be set as the Custom View in the Resource Manager. Real-time health monitoring works immediately after policy activation so real-time values can be monitored immediately On the Server Resource Manager Home page is now a new Web part named Task and Actions. The Topology web-part is now built on Microsoft Silverlight. It is now posible to show network topology for any network devices type selected as root device. You can now make searches in Select Root Device, Open View pages and on the Topology View on the Server Managment Portal. Two new default monitor policies added: LinuxBaseline and WindowsBaseline. Where to get more information Use the following documentation resources to learn about and use this product. Document Release Notes User Guide Table 1-2 Description Information about new features and important issues. Information about how to use this product, including detailed technical information and instructions for performing common tasks. Documentation resources Location The Product Support page, which is available at the following URL: When you open your product's support page, look for the Documentation link on the right side of the page. The Documentation Library, which is available in the Symantec Management Console on the Help menu. The ProductSupport page, which is available at the following URL: When you open your product s support page, look for the Documentation link on the right side of the page.

18 18 Introducing Server Management Suite Where to get more information Document Table 1-2 Description Documentation resources (continued) Location Help Information about how to use this product, including detailed technical information and instructions for performing common tasks. Help is available at the solution level and at the suite level. The Documentation Library, which is available in the Symantec Management Console on the Help menu. Context-sensitive help is available for most screens in the Symantec Management Console. You can open context-sensitive help in the following ways: The F1 key when the page is active. The Context command, which is available in the Symantec Management Console on the Help menu. This information is available in HTML help format. In addition to the product documentation, you can use the following resources to learn about Symantec products. Resource SymWISE Support Knowledgebase Symantec Connect Table 1-3 Description Articles, incidents, and issues about Symantec products. An online resource that contains forums, articles, blogs, downloads, events, videos, groups, and ideas for users of Symantec products. Symantec product information resources Location

19 Chapter 2 Using Server Management Suite Portal page This chapter includes the following topics: About Server Management Suite Portal page Accessing the Server Management Suite Portal page Server Management Suite Portal page Web parts About Topology View Web part About Server Management Suite Portal page Server Management Suite Portal page consolidates the key information about your network resources into a single view. The Web parts on the Server Management Suite Portal page let you monitor the state of your computers and view the inventory data. You can check the status of the recent software deliveries and find out the number of the Microsoft patches that need to be addressed. The network topology diagram provides you with an overview of the physical structure of your network. You can customize the Server Management Suite Portal page according to your preferences. You can edit and remove the predefined Web parts, or you can create new Web parts. For more information, see the topics about editing portal pages in the Symantec Management Platform Help. See Accessing the Server Management Suite Portal page on page 20. See Server Management Suite Portal page Web parts on page 20.

20 20 Using Server Management Suite Portal page Accessing the Server Management Suite Portal page Accessing the Server Management Suite Portal page Server Management Suite Portal page provides you the key information about your network resources in a single view. You can adjust the Server Management Suite Portal page to display the Web parts that you find the most useful. See About Server Management Suite Portal page on page 19. See Server Management Suite Portal page Web parts on page 20. To access the Server Management Suite Portal page 1 In the Symantec Management Console, on the Home menu, click Server Management Suite Portal. 2 (Optional) To customize the Server Management Suite Portal page, click Edit. Server Management Suite Portal page Web parts Server Management Suite Portal page contains different predefined Web parts. The default Web parts help you get the overview of your network and the state of your network devices. See About Server Management Suite Portal page on page 19. See Accessing the Server Management Suite Portal page on page 20. Table 2-1 Web part Event Console Default Web parts on the Server Management Suite Portal page Description Event Console provides a consolidated view of all alerts that are raised. Event Console is part of part of the Server Management Suite, Client Management Suite, and IT Management Suite. Monitored Resources by Status Topology View The chart on this Monitor Solution Web part shows the severity status of all monitored resources. In the devices list you can select a computer and launch the Performance Viewer, the Resource Manager, or the Event console. This Web part provides a network topology diagram of the SNMP-enabled devices that are found in your network. Topology View Web part displays the data that you collect using Network Discovery tasks. See About Topology View Web part on page 21.

21 Using Server Management Suite Portal page About Topology View Web part 21 Table 2-1 Web part Default Web parts on the Server Management Suite Portal page (continued) Description Group View - Aggregate health by resource Howcurrentismycomputer inventory? Recent Software Delivery Status Microsoft Vulnerabilities This Web part shows the aggregate health of the devices and computers in your organizational groups. The Group View is installed as a part of the Monitor Solutions. This Web part of the Inventory Solution displays a graph that shows how many computers have reported inventory in a specified period of time. You can edit the period of the time that you want reported. This Web part of the Software Management Solution lists all software deliveries and their status. Following delivery types are displayed: Managed Software Delivery, Quick Delivery, Package Delivery, and Legacy Software Delivery. This graph reports the number and the severity of the Microsoft patches that need to be addressed. The Microsoft Vulnerabilities graph is a Web part of the Patch Management Solution. About Topology View Web part The Topology View Web part provides a view of the SNMP-enabled network devices and the physical organization of your network. You see the status of all the network devices that are connected to your network and you can access the reports of each device. Icons on the topology diagram let you identify the different SNMP-enabled network devices that are found. Labels on the icon indicate the status of each device. You can double-click the icon of the device to open the Event Console. When you right-click the icon, you can access other reports of the device and run different tasks. In the Topology View Web part you can create groups and maps to document the network, troubleshoot the subnets, or plan infrastructure expansions. To view the topology diagram in the Topology View Web part, select the root device for the network topology. Before you can select a device, you must collect the data about the SNMP-enabled devices on your network. Use the Network Discovery task to discover your network resources. Make sure that the connection profile of the Network Discovery task has the SNMP turned on.

22 22 Using Server Management Suite Portal page About Topology View Web part Network Discovery lets you find routers, switches, hubs, network printers, Novell NetWare servers, and the computers that are running Windows, UNIX, Linux, and Mac. The collected data is saved in the Configuration Management Database (CMDB). For more information, see the topics about discovering network devices in the Symantec Management Platform Help. Note: The Topology View Web part does not display the SNMP-enabled devices that are discovered with the single device discovery task. When you create a Network Discovery task to collect the data for the Topology View Web part, you must set the range of the IP addresses that you want to discover. Viewing network topology Topology View Web part The Topology View Web part is installed as a part of the Server Management Suite. See Viewing network topology on page 22. See Topology View Web part on page 22. You can view the network topology diagram on the Topology View Web part that is displayed on the Server Management Suite Portal page. See About Server Management Suite Portal page on page 19. See About Topology View Web part on page 21. Options on the toolbar let you edit the view and the layout of the topology diagram. After you make the changes, you can save the network topology view for further use. To view the network topology 1 In the Symantec Management Console, on the Home menu, click Server Management Suite Portal. 2 On the Topology View Web part, click Select device. 3 (Optional) Edit the settings of the network topology view. See Topology View Web part on page 22. The TopologyView Web part provides you with a quick overview of your network. On the topology diagram you see all the SNMP-enabled devices that are discovered on your network and the status of each device.

23 Using Server Management Suite Portal page About Topology View Web part 23 See About Topology View Web part on page 21. See Viewing network topology on page 22. Table 2-2 Option Root device Options on the Topology View Web part Description Lets you set any device of infrastructure type that is found in your network, as a root device for the topology view. When you click Select root device, the list of network devices available for selection as a root device is displayed. You can filter and search devices and set any of them as a root device. The layout of the network is rearranged according to the selection. Open Save Lets you select and display previously saved views. Lets you save the settings and topology layout of the current view. Type a descriptive name that helps you easily identify the view in the future. Levels Lets you select the depth of levels to display. The drop-down list gets filled dynamically, according to the number of levels of the actual network. Display Screen Search device Lets you hide or show different types of network devices. Lets you display the Topology View Web part in the full screen mode. Lets you search devices by name or IP address. After you type the item to search for in the Search device box, the view is refreshed automatically.

24 24 Using Server Management Suite Portal page About Topology View Web part

25 Chapter 3 Using Server Resource Manager Home page This chapter includes the following topics: About Server Resource Manager Home page Accessing Server Resource Manager Home page About Server Resource Manager Home page The Server Resource Manager Home page consolidates the most relevant inventory and monitoring data of a server resource into a single view. On the Server Resource Manager Home page you see the attributes of the server, and current disk utilization for all attached disks. You can view the different health and performance reports of your server. For example you can view the reports of processor, physical memory, disk I/O, network bandwidth, and disk space utilization. The Web parts display the data in real time or for the last 24 hours. The real-time data is received directly from the managed computer. The historical data is taken from the Configuration Management Database (CMDB). When you want to see the report for longer than 24-hour period, click the historical diagram. The Server Resource Manager Home page lets you also access all the functions that are available in the Resource Manager. For more information, see the topics about the Resource Manager functions in the Symantec Management Platform Help. You can access the Server Resource Manager Home page from the Resource Manager. See Accessing Server Resource Manager Home page on page 26.

26 26 Using Server Resource Manager Home page Accessing Server Resource Manager Home page The Server Resource Manager Home page is installed as a part of the Server Management Suite. To gather the data for the reports that are displayed on the Server Resource Manager Home page, you must install the following agents on the target computers: Symantec Management Agent Inventory Plug-in Monitor Agent For more information, see the topics about preparing managed computers for inventory in the Inventory Solution Help, and about preparing managed computers for monitoring in the Monitor Solution Help. Accessing Server Resource Manager Home page The Server Resource Manager Home page includes the Web parts that provide quick overview of your server performance. Different reports let you easily check and ensure that any of your Windows, UNIX, or Linux servers functions properly. See About Server Resource Manager Home page on page 25. To access the Server Resource Manager Home page 1 Open the Resource Manager For more information, see topic about accessing the Resource Manager in the Symantec Management Platform Help. 2 In Resource Manager, on the Home menu, click Server Resource Manager Home.

27 Chapter 4 About Monitor Pack for Servers This chapter includes the following topics: About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers About Monitor Pack for Servers The Monitor Pack for Servers component provides a collection of monitor packs that monitors the health of your servers. Monitor packs are the containers of the monitor policies that monitor services and events of the server health, operating system, and applications. See About monitor packs included in Monitor Pack for Servers on page 28. Depending on the aspects that you want to monitor, you can enable or disable the policies that are included in the monitor packs. You can also create new policies. Each monitor policy contains the necessary rules, metrics, and tasks that let you monitor your resources. Rules and metrics let you define the metric evaluation and metric data that you want to monitor. Tasks let you specify the automated actions that occur when the metric data reaches certain evaluation. For more information, see the topics about working with monitor policies, rules, metrics, and tasks in the Monitor Solution Help. The Monitor Pack for Servers component also includes numerous reports that help you analyze the data, and tune the performance of your servers. For more information, see the topics about viewing monitored data in the Monitor Solution Help.

28 28 About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers The Monitor Pack for Servers component works with the Altiris Monitor Solution from Symantec components of the Symantec Management Platform. It requires that you install the Symantec Management Platform and Monitor Solution that is a part of Server Management Suite. For more information, see the topics about configuring the monitor server and preparing managed computers for monitoring in the Monitor Solution Help. About monitor packs included in Monitor Pack for Servers The Monitor Pack for Servers component provides a collection of monitor packs that let you monitor many aspects of your servers. See About Monitor Pack for Servers on page 27. The Monitor Pack for Servers component contains both agent-based and agentless monitoring policies. You can run agent-based monitor policies on the computers that have the Monitor Plug-in installed. Agentless monitor policies let you monitor resources without the Monitor Plug-in. For more information, see the topics about preparing managed computers for monitoring in the Monitor Solution Help. Table 4-1 Monitor pack AIX - Basic ESX - Basic Default monitor packs included in the Monitor Pack for Servers Description This monitor pack lets you monitor disk, memory, network, processor, and other aspects of AIX servers. This monitor pack lets you monitor the health and performance of ESX servers including disk, memory, network, and processor. ESX - Extended Host Linux - Basic Linux Server Health This monitor pack lets you monitor the ESX host servers for virtualization metrics including host disk, virtual memory, system and virtual processor. This monitor pack lets you monitor disk, memory, network, processor, and other aspects of Linux servers. This monitor pack lets you monitor health and performance of your Linux Servers. This pack is a single policy that you can apply to all your Linux Servers to quickly apprehend the operation system health and performance.

29 About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers 29 Table 4-1 Monitor pack Solaris - Basic Windows 2003 Windows 2008 Default monitor packs included in the Monitor Pack for Servers (continued) Description This monitor pack lets you monitor disk, memory, network, processor, and other aspects of Solaris servers. This monitor pack lets you monitor the health and performance on the Windows 2003 servers including disk, memory, network, and processor. This monitor pack lets you monitor the health and performance on the Windows 2008 servers including disk, memory, network, and processor. Windows Agentless Policy This agentless monitor pack lets you monitor the availability and performance on the Windows 2003/2008 servers including disk, memory, network, and processor. The agentless monitor policy lets you monitor computers without the Monitor Plug-in installed. Because the Monitor Plug-in is not available, fewer aspects of the computers are available to be monitored. Windows Server Health This monitor pack lets you monitor health and performance of your Linux Servers. This pack is a single policy that you can apply to all your Linux Servers to quickly apprehend the operation system health and performance.

30 30 About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers

31 Section 1 Using Virtual Machine Management Chapter 5. Introducing Virtual Machine Management Chapter 6. Getting Started with Virtual Machine Management Chapter 7. Managing Virtual Machines Chapter 8. Managing virtual disks Chapter 9. Managing virtual networks Chapter 10. Using power management tasks Chapter 11. Using snapshots Chapter 12. Using Virtual Machine Management reports Chapter 13. Setting up Virtual Machine Management on a remote task server

32 32

33 Chapter 5 Introducing Virtual Machine Management This chapter includes the following topics: About Virtual Machine Management About server virtualization About Virtual Machine Management home page About Virtual Machine Management tasks What you can do with Virtual Machine Management About Virtual Machine Management Virtual Machine Management is a component of the Server Management Suite that lets you perform the virtualization process on your network. Virtualization is a technology that lets you make optimum use of the hardware resources of your organization. You can create various virtual server environments on a single physical server. Each virtual environment is isolated and functions independently from the physical server and from the other virtual environments. See About server virtualization on page 34. Virtualization enhances the efficiency and productivity of the hardware resources and helps to reduce administrative costs. The features of the Virtual Machine Management component let you create following virtual resources: Virtual servers Virtual disks

34 34 Introducing Virtual Machine Management About server virtualization Virtual networks About server virtualization Server virtualization lets you divide a single physical server into multiple virtual environments. The virtual servers share the hardware resources of the physical server. The physical server is called the host and the virtual server is called the guest. The virtual servers behave like physical computers. They have their own operating system, disk storage, and network resources that are independent of the host. Each virtual server also is independent and unaware of the other virtual servers that run on the same physical server. Server virtualization can be attained with the three different methods: the virtual machine method, paravirtualization, and operating system level virtualization. The Virtual Machine Management component uses the virtual machine method. The virtual machine method requires that you install the virtual machine monitor software on your host server. The virtual machine monitor software is also called hypervisor. Hypervisor serves as a platform for the operating system of the virtual server. You can install the hypervisor on the operating system or directly on the hardware of your server. The Virtual Machine Management component currently supports the following hypervisors: Hyper-V VMware These platforms support all features of the virtualization. See About Virtual Machine Management on page 33. About Virtual Machine Management home page The Virtual Machine Management home page lets you view information and perform numerous functions on your virtual resources. On the Virtual Machine Management home page, in the left pane, you can view the physical servers that have the supported virtualization software installed. The Virtual Machine Management component currently supports Hyper-V and VMware. The hosts are grouped by the virtualization software that they have installed. You can further expand the host and view the list of the virtual machines that are created on it.

35 Introducing Virtual Machine Management About Virtual Machine Management tasks 35 On the Virtual Machine Management home page, in the right pane, you can view the detailed information and run management tasks on your physical servers and virtual machines. In the left pane, click a resource that you want to manage. On the host page, you can see the detailed information about the physical server and the virtual resources that are created on it: virtual machines, virtual disks, and virtual networks. You also can create and manage virtual resources. On the virtual machine page, you can see the detailed information about the virtual machine, run power management tasks, and manage its snapshots. See About Virtual Machine Management on page 33. See What you can do with Virtual Machine Management on page 36. About Virtual Machine Management tasks To create or manage your virtual resources, you must create and run respective tasks on the host. For general information about creating and running the tasks, see the Symantec Management Platform Help. See What you can do with Virtual Machine Management on page 36. After you specify the details for the Virtual Machine Management task, the task page opens. On the task page, you can schedule the task and select the resources to run the task on. For more information, see the topics about specifying the schedule and the target of a task in the Symantec Management Platform Help. The tasks use the Symantec Management Platform connection profiles to manage the network protocols that are used to communicate with the hosts. When you run the tasks, you can use the default connection profile or create your own profile. When you run discovery tasks, use the WMI Credentials for Hyper-V computers and the VMWare Credentials for VMware computers. The same credentials are then used automatically for all other tasks. Note: The default firewall settings block WMI connections. You must enable Hyper-V server to work with WMI calls. For more information, see the topics about creating connection profiles in the Symantec Management Platform Help.

36 36 Introducing Virtual Machine Management What you can do with Virtual Machine Management What you can do with Virtual Machine Management The Virtual Machine Management component lets you manage the virtual resources of your network. See About Virtual Machine Management on page 33. See About Virtual Machine Management tasks on page 35. See About Virtual Machine Management home page on page 34. Table 5-1 Option What you can do with the Virtual Machine Management component Description Create virtual machine You can create virtual machines manually or with the Create Virtual Machine wizard. See Creating a virtual machine on page 48. Create virtual disk You can create virtual disks for the virtual machines that you create. See Creating a virtual disk on page 51. Create virtual network You can create virtual network for the virtual machine. Each virtual machine requires a virtual network to connect to the host. See Creating a virtual network on page 55. Run power management tasks on virtual machines Create snapshot of a virtual machine You can change the power state of your virtual machines. See Starting, stopping, suspending, and resuming a virtual machine on page 59. You can create snapshots to preserve certain states of your virtual machines. See Creating a snapshot on page 62. Revert snapshot of a virtual machine You can use the revert snapshot option to restore a previously saved state of a virtual machine. See Reverting a snapshot on page 62. Collect inventory of the virtual environment You can collect the inventory data of the hosts and their virtual environment. See Gathering inventory on the host on page 44.

37 Introducing Virtual Machine Management What you can do with Virtual Machine Management 37 Table 5-1 Option What you can do with the Virtual Machine Management component (continued) Description View Virtual Machine Management reports You can view the details of the host and its virtual environment. See Viewing Virtual Machine Management reports on page 65.

38 38 Introducing Virtual Machine Management What you can do with Virtual Machine Management

39 Chapter 6 Getting Started with Virtual Machine Management This chapter includes the following topics: Getting started with the Virtual Machine Management component Discovering and adding a single host Discovering the hosts About Virtual Machine Management Task Server Plug-in Installing the Virtual Machine Management Task Server Plug-in Gathering inventory on the host Getting started with the Virtual Machine Management component The Virtual Machine Management component lets you manage your virtual environment. To use the features of the Virtual Machine Management component, you must perform some required tasks. See About Virtual Machine Management on page 33. See What you can do with Virtual Machine Management on page 36.

40 40 Getting Started with Virtual Machine Management Discovering and adding a single host Table 6-1 Process for getting started with the Virtual Machine Management component Step Step 1 Action Discover and add hosts Description You can specify IP address of a single host and quickly add it to the network. See Discovering and adding a single host on page 40. You can discover all the hosts and their virtual machines that are available in the network. The discovery data is added into the Configuration Management Database (CMDB). See Discovering the hosts on page 41. Step 2 Install the Virtual Machine Management Task Server Plug-in on the task server The Virtual Machine Management Task Server Plug-in lets you run the management tasks on your virtual machines. Step 3 Collect the inventory on the hosts The Virtual Machine Management Task Server Plug-in install policy is enabled by default. It installs the Virtual Machine Management Task Server Plug-in on the task server. See Installing the Virtual Machine Management Task Server Plug-in on page 43. After you discover the Hyper-V and VMware servers on your network, you can gather inventory of these servers and their virtual environments. See Gathering inventory on the host on page 44. Discovering and adding a single host The Add Host feature lets you find and add a specific host to your network. To search for the host, specify the IP address and run the network discovery task. This discovery task uses the default connection profile to discover the host. When the host is found, its data is added to the Configuration Management Database (CMDB).

41 Getting Started with Virtual Machine Management Discovering the hosts 41 See About Virtual Machine Management on page 33. See Getting started with the Virtual Machine Management component on page 39. After a host is added, you can view its data on the Virtual Machine Management home page. You also can run the Virtual Machine Management tasks on the host. See What you can do with Virtual Machine Management on page 36. See About Virtual Machine Management home page on page 34. Before you discover and add a host, make sure the WMI connection profile for Hyper-V servers, and WMware connection profile for ESX servers, are enabled. To discover and add a single host Discovering the hosts 1 In the Symantec Management Console, on the Home menu, click Virtual Machine Management. 2 In the left pane, click Actions > Add Host. 3 In the dialog box, type the IP address of the host and click OK. Before you can perform the Virtual Machine Management operations, you must discover the hosts and their virtual machines. You can discover the hosts and their virtual machines with the Network Discovery wizard. For more information, see the topics about discovering network devices in the Symantec Management Platform Help. See About Virtual Machine Management on page 33. See Getting started with the Virtual Machine Management component on page 39. After the hosts and their virtual machines are discovered, according corresponding resources are created in the Configuration Management Database (CMDB). The Virtual Machine Management home page displays the hosts and their virtual machines that are available on your network. See About Virtual Machine Management home page on page 34. Each time you add a host or a virtual machine, you must launch the network discovery wizard to update the discovery data. You can also set up a recurring Network Discovery task by using a custom connection profile. You can choose Discover Virtual managers VMware and HyperV to target the new hosts and virtual machines in your environment. For more information, see the topics about