Web Application and Database Developer. Position Number(s) Community(s) Division/Region(s)

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1 IDENTIFICATION Department Aurora College Position Title Web Application and Database Developer Position Number(s) Community(s) Division/Region(s) Fort Smith Aurora Research Institute PURPOSE OF THE POSITION The incumbent is responsible for the planning, development, deployment and management of web-based application projects and information management systems within the Aurora Research Institute (ARI) and on external projects, as required. This position manages remote web-based servers, websites and on-line databases, and ensures data security for ARI s web-based projects. The incumbent also provides technical support and timely solutions to moderately complex software and information technology needs to ARI headquarters and its three research centres -- South Slave Research Centre (SSRC), Inuvik Research Centre (IRC), and North Slave Research Centre (NSRC). SCOPE The position is located in Fort Smith and reports to the Manager of the SSRC. The incumbent is the technical lead for ARI web and information management applications. This includes design, development and management of web and database projects, including on-line databases and social media feeds, as well as web server maintenance. The incumbent provides advice and makes recommendations on improvements in all ARI, SSRC, IRC and NSRC data management matters, as well as new technology and equipment requirements. The position is responsible for problem solving, troubleshooting, and ensuring the efficient operations of ARI technology deployments. The incumbent performs daily programming, design, and testing tasks and is expected to access the appropriate manuals and online resources when required to do so. The incumbent is expected to develop work plans in consultation with the SSRC Manager, and to work independently with regular reports and briefings to the Manager. This position also works in collaboration with Aurora College IT to ensure consistent protocols, approaches and standards throughout the organization. The incumbent may provide guidance and supervision to temporary project staff on an as needed basis. December 9, 2011 Web Application & Database Developer Page 1 of 5

2 RESPONSIBILITIES 1. Providing daily maintenance and management of ARI s servers, web applications, social media feeds, and databases. Maintaining and analyzing security, system and application event logs to monitor and evaluate overall system/web application health; Performing back-ups of servers, web applications and databases in a timely and consistent manner; Configuring, analyzing and implementing solutions to deal with system/software issues, bottlenecks or inefficiencies; Researching current/future web server software needs and making recommendations for purchase of new, or renewal of existing, software/services; Implementing and monitoring security procedures to protect ARI data; Providing priority support for ARI s on-line licensing system, including external dependencies for faxing and systems; Creating and updating documentation relating to the online licensing system including diagrams, source code and database structure; Maintenance, upgrading and updating of website Content Management Systems (CMS), survey software and wiki; Monitoring day-to-day operations of websites, including user tracking; Ensuring the connectivity between ARI web applications and social media sites; Working with Managers to ensure that content of the ARI web applications, social media feeds and databases are up-to-date; and Providing technical support and training on the usage of Content Management System and other web applications/services to ARI staff. 2. Supporting on-going development of ARI web applications, social media feeds and information management systems. Leading in the development of ARI s information management plan and on-line information dissemination plan; Reviewing current applications to ensure they are meeting user requirements; Carrying out user needs assessments, as required; Setting objectives and milestones for application development to ensure the most effective use of resources; Researching and choosing the most effective software and strategies to meet the project requirements; Programming, including graphic elements for end-user access, to achieve project requirements; Testing of applications throughout the development cycle to ensure user needs are met and project is delivered on time; Working harmoniously with various clients, both internal and external to ARI, involved in the development and implementation of projects; Documenting technical specifications of applications created; Maintaining knowledge of current developments in web and information management technologies; and Researching, testing and learning new technology developments and products that would enhance ARI s information management and dissemination. December 9, 2011 Web Application & Database Developer Page 2 of 5

3 3. Providing technical support for the ARI and its research centres. Providing technical knowledge and support to the Director of ARI and the Managers of SSRC, IRC, and NSRC; Providing software support and responding to technical questions and problems in a timely fashion; Maintaining and analyzing problem logs to correct deficiencies in equipment and software; Monitoring technology to determine needs for new equipment, software and systems and upgrading, as required; Determining whether modifications meet the required objectives; Ensuring funds allocated for systems development, computer services and computer hardware/software achieve value for money; Advising staff on the limitations of various spreadsheet, word processing and database packages; Assisting SSRC staff with major computer related initiatives such as major printing jobs, special equipment usage, etc.; Supervising projects at SSRC with regular debriefings to ensure that project objectives are being met; and Organizing in-house training demonstrations on new technology or software. KNOWLEDGE, SKILLS AND ABILITIES Proven knowledge of Microsoft Visual Studio 2010 Professional, Microsoft Windows Server 2003, Microsoft Windows Server 2008 R2 Standard, Microsoft SQL Server 2008, and the latest versions of Adobe Fireworks and Microsoft Office; Fluency in programming in the following: C#, HTML, CSS, ASP.NET, SQL, JavaScript and LINQ; An understanding of the User Needs approach to application development; Experience with graphic design would be an asset; Ability to conceptualize, plan and implement projects; Excellent project management, time management and organizational skills; Proven experience setting up and managing microcomputer hardware and software applications; Strong research, analytical and solution-providing skills; Excellent communication skills, both oral and written, in order to generate confidence in development efforts offered for clients as well as communicating complicated concepts to clients not familiar with web-based technology; Ability to work effectively with minimal direction/supervision; and Ability to work effectively in a cross-cultural environment. Typically, the above qualifications would be attained by: Diploma in Computer Systems Technology; Microsoft Certified Professional Developer (MCPD) Certification; and 3 or more years of experience in developing.net applications, server administration and databases. December 9, 2011 Web Application & Database Developer Page 3 of 5

4 WORKING CONDITIONS (Working Conditions identify the unusual and unavoidable, externally imposed conditions under which the work must be performed and which create hardship for the incumbent.) Physical Demands Much time is spent in a sitting position with infrequent opportunity to move about. The incumbent may be required to install a variety of computer equipment, which often requires lifting and carrying heavy pieces of equipment and working in confined places and awkward positions. Environmental Conditions The incumbent works in a closed, generally comfortable office work environment. The incumbent is constantly exposed to noise from computers and other electronic equipment. Sensory Demands The incumbent is required to read a fair number of technical manuals and other documents in order to stay current with new computer technologies. The incumbent spends a fair amount of time conversing with staff and end-users, in person and over the telephone, to resolve technology problems. This requires good listening skills and the ability to pay attention to detail, in order to diagnose and resolve technology problems. The incumbent will spend most of their time in front of a VDT utilizing various computer devices to perform development tasks and online research, and to view a variety of correspondence and other materials. This can result in eyestrain and other physical discomforts. Mental Demands The incumbent is faced with changing priorities and short time frames. The incumbent is also required to know and apply complex solutions. This occurs on a project-to-project basis and often leads to a high degree of stress. The incumbent is exposed to pressure due to tight work schedules and to time consuming trial and error beta testing of applications prior to deployment. ADDITIONAL REQUIREMENTS Position Security (check one) No criminal records check required Position of Trust criminal records check required Highly sensitive position requires verification of identity and a criminal records check Official Language Considerations (check one) Not required Bilingual required (state language): December 9, 2011 Web Application & Database Developer Page 4 of 5

5 CERTIFICATION Title: Web Application and Database Developer Position Number(s): Employee Signature Supervisor Signature Printed Name Printed Name I certify that I have read and understand the responsibilities assigned to this position. I certify that this job description is an accurate description of the responsibilities assigned to the position. President, Aurora College The above statements are intended to describe the general nature and level of work being performed by the incumbents of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position. December 9, 2011 Web Application & Database Developer Page 5 of 5

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