service handbook chapter

Transcription

1 service handbook chapter Compaq Evo D30 Micro Desktop

2 notice Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard Company. 3Com and EtherLink are registered trademarks of 3Com Corporation. ATI and RADEON are used under license and are registered trademarks or trademarks of ATI Technologies Inc. in the United States and other countries. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and other countries. Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel. Microsoft, Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries. All other product names mentioned herein may be trademarks of their respective companies Hewlett-Packard Company 2002 Compaq Information Technologies, L.P. contents This chapter provides: Product model numbers Supported Accessories System Board, BIOS, and memory information Part numbers replacement and exchange parts The difference between a replacement and an exchange part is that when using an exchange part you should return the replaced part to HP. Replacement and exchange parts listed in this manual are subject to change. However, updated part numbers are automatically cross-referenced to the old number. This means that you will receive the correct part using the numbers listed in this manual (even if the part s actual number has been updated). ordering parts Contact your local HP Customer Care Center or an HP Authorized support provider to get parts. Diagnostic is required in both cases, prior to any shipments. For HP Customer Care Centers

3 Compaq Evo D30 micro desktop pc models and accessories product number hard drive graphics controller std. RAM optical drives OS Evo D30 µdt PC Models with Intel Celeron Processor, 400MHz Bus Speed, and 28KB L2 Cache Memory P9539A P9540A P954A P9542A P9543A P9544A P9545A P9546A P9547A Compaq Evo D30 DT.7GHz (CPL: 06/2002 ) 20 GB IDE, 5400 rpm Direct AGP integrated 28 MB DDR 48 Max IDE CD-ROM Evo D30 µdt PC Models with Intel Pentium 4 Processor, 400MHz Bus Speed, and 256KB L2 Cache Memory Compaq Evo D30 DT.7GHz (CPL: 06/2002 ) 20 GB IDE, 5400 rpm 40 GB IDE, 7200 rpm Direct AGP integrated 28 MB DDR 256 MB DDR 48 Max IDE CD-ROM Compaq Evo D30 DT.8GHz (CPL: 06/2002 ) 20 GB IDE, 5400 rpm 40 GB IDE, 7200 rpm Direct AGP integrated 28 MB DDR 256 MB DDR 48 Max IDE CD-ROM 6 40 Max IDE DVD-ROM XP HE XP Pro XP HE XP Pro XP HE XP Pro Compaq Evo D30 micro desktop pc -

4 Compaq Evo D30 micro desktop pc product number hard drive graphics controller std. RAM optical drives OS Evo D30 µdt PC Models with Intel Pentium 4 Processor, 400MHz Bus Speed, and 52KB L2 Cache Memory P9388A P9548A P9549A P9550A Compaq Evo D30 DT 2.0GHz (CPL: 06/2002 ) 20 GB IDE, 5400 rpm 40 GB IDE, 7200 rpm Direct AGP integrated 28 MB DDR 256 MB DDR 48 Max IDE CD-ROM 6 40 Max IDE DVD-ROM XP Pro. Indicates operating system preloaded. W98 = Windows 98, W2000 = Windows 2000 Professional, NT4 = Windows NT4, XP Pro = Windows XP Professional, XP HE = Windows XP Home Edition. note All models have: Integrated Analog Devices AD98A AC 97 SoundMAX CODEC. Integrated Intel Pro/00 VE network controller. -2 Compaq Evo D30 micro desktop pc

5 supported accessories Compaq Evo D30 micro desktop pc Memory 28 MB DDR, non-ecc 266 MHz main memory module B2 256 MB DDR, non-ecc 266 MHz main memory module B2 52-MB DDR, non-ecc 266 MHz main memory module B2 Input Devices Compaq PS/2 Easy Access Keyboard (carbon/silver) Compaq Smart Card USB Keyboard (carbon/silver) Compaq Wireless Desktop (keyboard and mouse) xx8 Compaq PS/2 Scroll Mouse (carbon) B22 Compaq USB Scroll Mouse (carbon) B25 Compaq USB Optical Mouse (carbon/silver) B2 Hard Disk Drives 20 GB 7200 rpm Ultra ATA/00 hard disk drive P54A 40 GB 7200 rpm Ultra ATA/00 hard disk drive P283A 80 GB 7200 rpm Ultra ATA/00 hard disk drive P542A Removable Storage 48 IDE CD-ROM drive (carbon) 8727-B22 6 IDE DVD-ROM/CD-RW combo drive (carbon) B IDE CD-RW drive (carbon) B MB Zip drive (carbon) B MB Zip media (3-pack) B2 33/66 GB VXA- IDE tape drive (carbon) B22 33/66 GB VXA- media (2-pack) 237-B2 VXA- cleaning cartridge 2370-B2 HP USB memory key - 32 MB P5093A Multimedia HP headset with microphone P968B HP multimedia monitor base P535A Labtec Spin-22 carbon speakers Data Communications and LAN Adapter Boards HP 56K external USB modem P979A WL25 USB Wireless adapter 980-B2 Compaq Evo D30 micro desktop pc -3

6 Compaq Evo D30 micro desktop pc Graphics Cards HP NVIDIA GeForce3 Ti MB graphics card P506A I/O Interfaces HP PC Comm Station P884A HP PC Comm Station Pro (with wireless keyboard and optical mouse) P885A system board, BIOS, and memory 394 Firewire PCI card B2 Chassis Intrusion Auxilary power connector Chassis fan Processor: Intel Pentium 4 with 478- pin micro PGA socket. Processor fan CD audio connector Main Memory: 2 sockets. Maximum GB. 28 MB, 256 MB or 52 MB DDR modules. Floppy drive Internal speaker (if fitted) Optional serial port connector Main power connector CD-ROM, DVD, CD-RW, Tape or Zip drive Front USB port connector Primary IDE connector for hard disk drive(s) SCSI LED connector Status panel connector System Board Switches: See the table on the next page. -4 Compaq Evo D30 micro desktop pc

7 system board switches Compaq Evo D30 micro desktop pc Switch Function Default Reserved Reserved Normal operation Clears CMOS and passwords (to reload the Setup program defaults) Normal operation Clears User and Administrator passwords Normal operation BIOS recovery mode: forces booting in the BIOS boot block area Normal operation Not used Not Used - Normal operation Normal operation (Software boot block protection) Hardware boot block protection Not used Not Used - Normal operation BIOS history For the latest BIOS, the flasher utility program, and the BIOS history connect to pre-boot diagnostic beep codes Number Meaning of Beeps 0 If you hear the buzzing signal: system OK No buzzing audio signal: no power, PC is unplugged, power supply is down or system board has failed Processor absent, not correctly connected or ZIF (Zero Insertion Force) socket not closed 2 Power supply is in protected mode. This error does not necessarily indicate a power supply error (e.g. short circuit on the sytem board). 3 No memory, bad memory modules, incompatible memory module 4 Graphics solution problem 5 PnP/PCI initialization problem 6 Corrupted BIOS. You need to activate crisis recovery procedure (refer to release note provided with BIOS). 7 Defective system board Compaq Evo D30 micro desktop pc -5

8 Compaq Evo D30 micro desktop pc part numbers Compaq Evo D30 micro desktop pc

9 Compaq Evo D30 micro desktop pc parts list Item Description Repl. Part Number Exchange Part Number Complete chassis with cover, power supply and floppy disk drive 2 Front bezel kit (includes Compaq logo) Rear panel I/O gasket Power supply 80W (PFC ) HDD rails (includes screws and grommets) Chassis fan Control cable kit (includes front USB connectors and cable, power switch and cable, intrusion switch and cable) Data cable kit (HDD, FDD and CD-ROM data cables) 9.44 floppy disk drive with bezel IDE hard disk drives: 2 20 GB 5400 rpm Maxtor Athena 20 GB 5400 rpm Maxtor Athena 2 20 GB 5400 rpm Seagate U6 20 GB 5400 rpm Western Digital VL40 20 GB 5400 rpm Seagate U6 Blockpoint 20 GB 7200 rpm Maxtor Viper 20 GB 7200 rpm Seagate Barracuda ATA IV 20 GB 7200 rpm Western Digital Cav. XL40 20 GB 7200 rpm Western Digital Cav. XL40 S 40 GB 7200 rpm Maxtor Viper 40 GB 7200 rpm Western Digital Cav. XL40 40 GB 7200 rpm Western Digital Cav. XL40 S 40 GB 7200 rpm Seagate Barracuda ATA IV P P P P P P P P P P P P P GB 7200 rpm Maxtor Viper 80 GB 7200 rpm Seagate Barracuda ATA IV 48 Max IDE CD-ROM drive 6 40 Max IDE DVD-ROM drive Max IDE CD-RW drive D P D P P Enhanced PS2 scrolling mouse (Compaq) Standard PS2 keyboard (Compaq) 2722-xx 3 4 System board See PC s system board parts list 5 Internal speaker Battery (3V) for system board Compaq Evo D30 micro desktop pc -7

10 Compaq Evo D30 micro desktop pc parts list Item Description Repl. Part Number 7 PCI cards: Exchange Part Number 3COM Etherlink 0/00 PCI NIC AGP graphics cards and accessories: ATI RADEON 7500 (64MB) ATI RADEON 7000 (32MB) DVI to VGA adapter (for ATI RADEON 7500) P External USB modem- Europe not 32 MB USB memory key shown Audio cable Headset PFC=Power Factor Correction. PFC power supplies should be used in the EU as of December, 2000 in compliance with EU standards. 2. For optional disk drive information, see the HP Accessory Service Handbook. 3. Where xx is the code for your national keyboard. P Description system board parts list Repl. Part Number Exchange Part Number System board: D30 system board (Europe models) P Processors (FC-PGA2 package): Intel Celeron,.7GHz/28/400 socket N P Intel Celeron,.8GHz/28/400 socket N P Intel Pentium 4,.8GHz/256/400 socket N P Intel Pentium 4,.9GHz/256/400 socket N P Intel Pentium 4, 2.0GHz/52/400 socket N P Intel Pentium 4, 2.266GHz/52/533 socket N P Intel Pentium 4, 2.400GHz/52/533 socket N P Intel Pentium 4, 2.533GHz/52/533 socket N P Intel Pentium 4, 2.667GHz/52/533 socket N P Thermal interface P Heatsink/fan assembly PGA Main memory modules: 28-MB non-ecc DDR P MB non-ecc DDR P MB non-ecc DDR P Compaq Evo D30 micro desktop pc

11 Compaq Evo D30 micro desktop pc software recovery CD-ROMs Image Creation & Recovery CD-ROM for Windows XP Professional and Windows 2000 (for Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish) Image Creation & Recovery CD-ROM for Windows XP Home (for Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish) Image Library & Diagnostics CD-ROM for Windows XP Professional, Windows XP Home and Windows Where xx is the code for your language xx xx manuals and documentation Quick User s Guide xx Upgrade Guide web source 2 Troubleshooting Guide web source 2 Technical Reference Manual (in 3 parts) web source 2 Service Handbook Chapter web source 2. Where xx is the code for your language. 2. Electronic file available on Compaq Evo D30 micro desktop pc -9

12