Ascena Retail Group, Inc. Domestic Routing Guide Construction and Supply Materials

Transcription

1 Ascena Retail Group, Inc. Domestic Routing Guide Construction and Supply Materials

2 Table of Contents Introduction... 3 Vendor Role... 4 General Packing Instructions... 4 Carton Requirements... 4 Packing Procedures... 4 Pallets... 4 Carton Label/Markings... 5 Label Placement... 5 Bill of Lading... 6 Packing List... 7 Advanced Shipment Booking... 7 Parcel Shipments via... 8 Less Than Truckload, Partial Truckload, Truckload, Specialty Shipments... 9 Echo Transit Day Map Shipping Claims for Loss or Damage Canada Shipments Contact Information

3 Ascena Retail Group, Inc. Domestic Routing Guide Construction and Supply Materials We are pleased to announce Ascena s recent partnership with Echo Global Logistics, Inc. to facilitate in the movement of our construction and supply materials. Echo is a leader in the transportation industry specializing in total transportation management. Echo will provide customer service for all non-merchandise shipments giving Ascena and its brands, vendors, and contractors greater overall transportation efficiency and visibility. The one exception will be parcel shipments which will continue to ship on Ascena UPS accounts. This Routing Guide provides information on Store Construction Materials, Fixtures, Visual, Marketing and Store Operations Supply Orders. In order to maximize efficiency, the instructions in this guide must be followed. This Routing Guide is effective with all shipments booked beginning April 18, Vendors have the option to or phone orders to the Ascena dedicated Echo team: Dedicated Phone: (312) Brand Specific Dedicated justice@echo.com maurices@echo.com dressbarn@echo.com lanebryant@echo.com catherines@echo.com ascena@echo.com We ask that you provide the below details at the time of booking to ensure each shipment flows correctly: From full address and contact info Shipping hours and whether appointment is necessary To full address and contact info (including Store #) Receiving hours and/or delivery date/time to consignee All delivery requirements of consignee Brand PO # Shipping container and quantity (i.e. 2 pallets said to contain 40 packages) Size of container(s) if not a standard pallet or box Weight of shipment in LBs Freight Class and NMFC number (where applicable) Special instructions of any kind (i.e. Lift-Gate required, must deliver before mall hours, etc.) NOTE: All shipments should be booked with 3 business days advance notice. Approved expedited shipments that need picked up same day must be booked by 12:00 PM (origin time-zone). Please include steven.lupeski@ascenaretail.com in all written correspondence to Echo. Best Regards, Steven Lupeski Transportation Manager 112 Heritage Dr. Pataskala, OH (O) (740) ; (C) (740)

4 Vendor Role As an Ascena vendor you play a crucial role in the delivery of freight on-time and in good condition. This routing guide is to clearly define what our requirements and expectations are to ensure this happens throughout the shipping lifecycle of an order: packaging, labeling, BOLs, Packing Lists, advance shipment booking, shipping, and claims. General Packaging Instructions Carton Requirements Cartons should be securely sealed with 3 tape or equivalent. Packed carton must have the appropriate Edge Crush Test (ECT) value. Keep in mind how high you will stack the cartons and opt for a good margin in box strength to prevent crushing. Box Quality Minimum Edge Crush Test Maximum Load Per Carton Standard 32 ECT 40 LBs Heavy Duty 44 ECT 65 LBs Heavy Duty - Double Wall 48 ECT 80 LBs Packing Procedures All breakable products must be adequately padded with 2 of bubble wrap and/or foam and securely placed into the carton to prevent shifting that could lead to breakage during transit. Any merchandise received broken due to inadequate packaging will be deducted from the invoice. Pallets Always use pallets that are in good condition and durable. Pallets that are falling apart can lead to damage of product and/or injury of those working with the pallet. For easy access, the carton labels must be placed facing out on the pallet. Stack cartons squarely on the skid with no overhang. The strength of a carton is lost when overhanging the edge of the pallet. Tie the pallet by reversing each layer 180 degrees. Secure cartons/goods to pallet with stretch-wrap (70 gauge minimum) and plastic banding (No wire/metal banding allowed under any circumstance) when necessary. Stretch wrap from the base up with multiple layers where secured to all 4 corners of the pallet Insert packing slips into a removable pouch and place on the outside of the stretch wrap for easy access. Porcelain tile must be delivered on standard 40x48 or 48x48 pallets, must be banded to the pallet, and stretchwrapped. Total weight of each pallet is not to exceed 2,000 lbs. 4

5 Carton Label/Markings Ascena requires that each piece of your shipment regardless of being an individual package or pallet be labeled. The markings must be as follows: ship from company and address, ship to company and address (store number if applicable), purchase order number, part number, description of item, carton number and cartons (1 of 20). Labels must be a minimum of six (6) inches high and four (4) inches wide. Handwritten carton markings and labels are not permitted. Part Number and purchase order numbers must be in bold print and a minimum of 20 point font. Information must be consistent with detail provided on packing list. Store number when applicable must be in bold print and a minimum of 30 point font. Each carton label must be affixed to the carton in such a manner to withstand the normal transit wear and tear. Label Placement 5

6 Bill of Lading A separate bill of lading is required for each shipment and will be created and sent by Echo Global Logistics once all the information is provided to them. All cartons and weights shipped on a single day from a single location to a single destination must be combined on one master Bill of Lading. THE ECHO GLOBAL LOGISTICS BILL OF LADING MUST BE THE ONLY BOL USED AT THE POINT OF PICKUP. ENSURE THE BOL IS GIVEN TO AND SIGNED BY THE DRIVER. The BOL should contain the following: Shipper s Name, Address, and Contact information Consignee s Name, including store number, Address, and Contact information FOB terms of shipment In terms of FOB Origin, freight charges should be marked 3 rd Party Freight Charges Bill to Echo (unless Echo has entered otherwise): Ascena Retail Group c/o Echo Global Logistics 600 West Chicago Ave, Suite 725 Chicago, IL In terms of FOB Destination, freight charges are the shipper s responsibility and must be marked prepaid Carrier Name, Trailer number, Seal Number (when applicable), SCAC, and AWB or Pro# Any Special Instructions (i.e. inside delivery, lift-gate, etc.) Time Critical Number (if applicable) In the Customer Order section of the BOL By Purchase Order, Number of Packages, Weight Shipped, and GL String for additional shipper info (i.e ) Grand total of Packages and Weight In the Carrier Information Section Handling units, Packages, Weight, NMFC, and Freight Class per Commodity Description Grand total of Handling Units, Packages, and Weight Shipper s Signature and Date Shipper Load and Count Carrier s Signature and Date DATA INTEGRITY IS CRUCIAL TO OPERATIONS. IT MINIMIZES MISDIRECTION OF FREIGHT AND ENABLES PROPER TRACKING OF SHIPMENT. Failure to include all required information as described may result in a chargeback of freight. Ascena Retail Group, Inc. shipping standard is and remains shipper s load and count (SLC). It is incumbent upon the vendor to prepare shipment prior to carrier arrival in order to facilitate the efficient loading and dispatch of carrier. Any and all accessorial fees related (but not limited) to excessive loading time, driver detention, missed or delayed appointments, driver loading and/or counting, etc. will be charged back to the shipper. Rest assured, Ascena Retail Group, Inc. will continue to negotiate with each of our preferred carriers to receive as much free loading time as possible and to keep the fees as low as possible. 6

7 Packing List All vendors are required to tender two (2) detailed, electronically generated packing lists with each shipment at the carton level. Packing list must contain the following information: Shipper s Name & Address Consignee s Name and Address (Store Number when applicable) Purchase Order Number Part Number with cartons and units Total Cartons Total Weight Insert one copy of the packing list into a removable pouch and place it on the outside of the lead carton (indicate lead carton on all six sides of the carton) and/or pallet on the carton label side of the box. Affix in such a fashion as to withstand the normal flow of goods. The lead handling unit is the last handling unit placed on the truck. If routing dictates that the order is to be shipped via parcel carrier or overnight carrier, a packing list is required on the outside of EACH carton. A second copy of the packing list must be included with the carrier s paperwork. Advanced Shipment Booking Determining what type of shipment you have will aid in the process of booking. First determine the terms of shipment agreed to on the purchase order, and then determine what type of shipment you are sending. Terms of shipment: FOB Destination (Buyer s Warehouse) These shipments are prepaid by the vendor and delivery appointments made at least 48 hours in advance are necessary. FOB Origin (Vendor s Warehouse) These shipments are Ascena s responsibility and must be shipped freight collect 3 rd party billing to Echo. Shipment Type: Is it a parcel shipment or larger shipment (LTL, Partial, Truckload) Parcel Shipment If Yes to any of the above If No to any of the above Questions to determine: Total shipment 999 lbs. or less? Heaviest package less than 150 lbs.? Packages average at least 15 lbs.? All packages are less than 108 Inches long? And FOB Origin, book with UPS using Ascena s UPS account number And FOB Origin, book with Echo Global Logistics 7

8 Parcel Shipments: Ascena Retail Group, Inc. has selected UPS as its exclusive parcel carrier for. Shipments that have a combined weight less than or equal to 999 lbs., in which packages are less than 3 cubic feet and average at least 15 lbs., are to be shipped via UPS Ground Service (not LTL) using the Ascena Retail Group UPS Account. Please steven.lupeski@ascenaretail.com for the account number to be used. DO NOT include freight on the invoice for goods purchased. All unauthorized freight charges using our vendor billing account numbers will result in a chargeback to your company. Ascena requires that all shipments be shipped via Ground service unless expressly approved for expedited service in writing by Procurement or Transportation. When creating small package shipping labels, it is important that you do so with UPS CampusShip or UPS WorldShip. Doing so ensures all package level detail integrity in UPS billing files. Please insure both Brand and Store Number are included in the ship to (ex. Lane Bryant 1234). Large Package Exceptions A shipment is considered a Large Package when the package measurement is over 130 inches in length and girth, but does not exceed the maximum UPS package size of 165 inches. Any package that exceeds 60 in length or if its second-longest side exceeds 30. Any package that exceeds 150 lbs. You must have approval by the Transportation department (steven.lupeski@ascenaretail.com) prior to shipping Large Packages via parcel. In order to maintain adequate lead time to ensure on time delivery please utilize the link below to the UPS transit calculator. AS A VENDOR YOU ARE RESPONSIBLE FOR SHIPPING PACKAGES ON TIME TO MEET PURCHASE ORDER DELIVERY DATES. IF YOU HAVE ANY CONCERNS ABOUT ON-TIME DELIVERY USING PARCEL, BOTH YOUR PROCUREMENT BUYER AND TRANSPORTATION (steven.lupeski@ascenaretail.com). 8

9 Less Than Truckload, Partial Truckload, Truckload, Specialty Shipments: All shipments other than parcel should be booked with Echo Global Logistics. All bookings must be made at minimum 3 business days prior to the availability of the shipment date. Vendor scorecards will be kept in an effort to improve logistics and keep projects on-time. Vendors have the option to or phone orders to the Ascena dedicated Echo team: Dedicated Phone: (312) Brand Specific Dedicated justice@echo.com maurices@echo.com dressbarn@echo.com lanebryant@echo.com catherines@echo.com ascena@echo.com We ask that you provide the below details at the time of booking to ensure each shipment flows correctly: From full address and contact info Shipping hours and whether appointment is necessary To full address and contact info (including Store #) Receiving hours and/or delivery date/time to consignee All delivery requirements of consignee Brand PO # Shipping container and quantity (i.e. 2 pallets said to contain 40 packages) Size of container(s) if not a standard pallet or box Weight of shipment in LBs Freight Class and NMFC number (where applicable) Special instructions of any kind (i.e. Lift-Gate required, must deliver before mall hours, etc.) NOTE: All shipments should be booked with 3 business days advance notice. Approved expedited shipments that need picked up same day must be booked by 12:00 PM (origin time-zone). Please include steven.lupeski@ascenaretail.com in all written correspondence to Echo. This will help facilitate expediency if assistance is needed. 9

10 Echo Transit Day Map 10

11 Shipping All shipments are vendor load and count. Shipments should be arranged 3 business days in advance of shipment availability and should be booked with enough lead time to make delivery without using expedited services. When shipping prepaid per the FOB terms, delivery appointments should be made with the consignee 2 business days in advance of delivery. Palletized shipments should be stretch-wrapped on a durable pallet and vertical. Items should not be overhanging, leaning, or otherwise risking load integrity. C-TPAT/ISO 17712:2013 Compliant high security bolt seals are required on all truckload shipments. Claims for Loss or Damage Irrespective of the FOB and freight payment terms specified on the Purchase Order, Ascena Retail Group, Inc. will not be responsible for merchandise lost in transit if the instructions contained in the Routing Guide are not followed or a carrier other than one designated in the Routing Guide is used. If the terms are FOB Origin, Freight Collect: The buyer pays the shipment charge, bears the eventual cost of the shipment, owns the goods in transit and files any loss/damage claim. If the terms are FOB Origin, Freight Prepaid: The seller pays the shipment charge and bears the eventual cost, but the buyer owns the goods in transit and files any loss/damage claim. Canada Shipments Vendor will select carrier and bill appropriate brand for transportation/brokerage/duty. Vendor will be Importer of Record (IOR) and clearly state so on the Canadian Commercial Invoice. Vendor can use customs broker of their choice for Canada customs clearance. Vendor should include their customs broker name and contact information on the commercial invoice and the carrier bill of lading. Vendor shall provide origin pickup driver a copy of carrier bill of lading, vendor commercial invoice, and Canada Customs Invoice. 11

12 Contact Information Ascena Retail Group, Inc. Shared Services Group Transportation Manager Steven Lupeski 112 Heritage Dr. Pataskala, OH (O) (740) (C) (740) Etna Distribution Center 200 Heritage Dr. Pataskala, OH (740) Greencastle Fulfillment Center 1901 State Road 240 East Greencastle, IN (765) Riverside Distribution Center 7295 San Gorgonio Dr. Riverside, CA Phone TBA Brand Home Offices Maurices 425 West Superior St. Duluth, MN (866) Lane Bryant 3344 Morse Crossing Rd. Columbus, OH (866) Justice 8323 Walton Pkwy New Albany, OH (866) Dressbarn/Ascena Retail Group 933 MacArthur Blvd Mahwah, NJ (800) Catherines 3750 State Rd. Bensalem, PA (866) Schwarz Supply Source Dresden Sherry Walker 479 Swanson Drive Dresden, TN (731) Receiving Hours: M F by appointment Groveport Jona Scott/Crystal Dixon 6000 Green Pointe Dr. South Groveport, OH (614) opt. 5 Receiving Hours: M F by appointment Echo Global Logistics, Inc. 600 West Chicago Ave, Ste 725 Chicago, IL Dedicated Phone: (312) Brand Specific Dedicated justice@echo.com maurices@echo.com dressbarn@echo.com lanebryant@echo.com catherines@echo.com ascena@echo.com 12