TREND MICRO Mobile Security 5.0 for ios - Product Guide

Transcription

1 H TREND MICRO Mobile Security 5.0 for ios - Product Guide V1.0 Trend Micro, Incorporated US Headquarters 224 E. John Carpenter Freeway, Suite 1500 Irving, Texas USA Phone: +1 (817) Toll-free: (888)

2 Trend Micro Incorporated reserves the right to make changes to this document and to the service described herein without notice. Before implementing the service, please review the readme file and the latest version of the applicable user documentation. Trend Micro and the Trend Micro t-ball logo are trademarks or registered trademarks of Trend Micro, Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright 2016 Trend Micro Incorporated, Consumer Technical Product Marketing. All rights reserved. Trend Micro Mobile Security for ios Product Guide provides help for analysts, reviewers, potential customers, and users who are evaluating, reviewing, or using Trend Micro Mobile Security for ios, Version 5.0. At Trend Micro, we are always seeking to improve our documentation. If you have questions, comments, or suggestions about this or any Trend Micro documents, please contact us at mobile@trendmicro.com. For Mobile Security for ios support, go to: DOCUMENT PROFILE: Product Name: Trend Micro Mobile Security 5.0 for ios Document Title: Trend Micro Mobile Security 5.0 for ios - Product Guide Document Filename: PG - TM Mobile Security ios 5 - Product Guide GL v1.0 Document Release Date: September 13, 2016 Team: Consumer Technical Product Marketing 2

3 Table of Contents Trend Micro Mobile Security Overview... 4 Chapter 1: Introducing Trend Micro Mobile Security for ios... 5 Key Features... 5 System Requirements... 7 Incompatible Software... 7 Internet 3G-4G Connection... 7 Recommended Environment... 7 Target Market... 7 Availability... 7 Contacting Trend Micro... 8 Consumer Support Line and Chat Support... 8 Premium Services... 8 Chapter 2: Getting Started with Trend Micro Mobile Security for ios... 9 Download and Install Trend Micro Mobile Security... 9 Activating a Subscription Chapter 3: Exploring Trend Micro Mobile Security for ios Overview of the Mobile Security Console Safe Surfing Social Network Privacy Data Usage Backup & Restore Between ios Devices Lost Device Protection Checking for Dangerous Websites in Safari Today View for Data Usage and SafeSurfing Transferring Licenses Between Devices Settings Mobile Security On Your ipad About Trend Micro

4 Trend Micro Mobile Security Overview Trend Micro Mobile Security for ios version 5.0 provides comprehensive protection for Apple iphone, ipod touch, and ipad devices. It stops web and privacy threats before they reach you, so you can enjoy your digital life safely. Also, it identifies fake websites trying to steal your data, blocking identity theft schemes and phishing scams. Installing easily from the App Store onto your iphone, ipod, or ipad, Trend Micro Mobile Security for ios provides the following essential features: New SafeSurfing Shield. Easier access to the SafeSurfing browser, which uses the Trend Micro Smart Protection Network to block malicious websites. New Private Tab does not remember websites or track history. SafeSurfing engine boosts performance and provides HTML 5 support for an advanced browsing experience. URL scan widget in Today View scans URLs to check if they re safe. New Social Network Privacy Shield. Easier access to Social Network Privacy. Scan and fix your Facebook and Twitter privacy settings, to increase your privacy and to protect from data theft. Data Usage. Helps users manage their monthly data plan usage with Cellular, Roaming, and Wi-Fi monitors. Figure 1. Trend Micro Mobile Security for ios SafeSurfing Data Usage ios widget in Today View reports how much data has been used or is left against your monthly cellular data limit. Backup & Restore. Backup and Restore your Contacts between your ios devices. Lost Device Protection. Remotely locate a lost or stolen device on a Google map using GPS, Cell Towers, or Wi-Fi. Trigger an alarm on your device, even if it is in silent mode. Jailbreak Protection. Warns you if the jailbroken device is vulnerable. Figure 2. Trend Micro Mobile Security for ios Social Network Privacy 4

5 Chapter 1: Introducing Trend Micro Mobile Security for ios This chapter introduces you to Trend Micro Mobile Security for ios, version 5.0. The topics discussed in this chapter include: Key Features System Requirements Incompatible Software Internet 3-G-4G Connection Recommended Environment Target Market Availability Contacting Trend Micro Key Features All features of Trend Micro Mobile Security for ios are available during the 7-day Free Trial. When the trial has expired, you can still use the Free version, but many key features will only stay active for Paid subscribers. Free After 7-day Free Trial available to all customers. Paid After 7-day Free Trial available only to subscribers. Table 1. Trend Micro Security for ios (5.0) 1 of 2 ios Security Features Free Paid SafeSurfing Shield New! SafeSurfing Shield provides easy access to the SafeSurfing browser. SafeSurfing browser uses the Trend Micro Smart Protection Network to block malicious websites. SafeSurfing Enhancements New! Open Browser at Startup displays SafeSurfing browser when you open Mobile Security. New! Do Not Track helps prevent websites from collecting information about you. New! Privacy Tab ensures the SafeSurfing browser will not remember the websites you visit or your search history. New! Reading Mode removes all distractions except the text, for distractionfree article reading. 5

6 Table 2. Trend Micro Security for ios (5.0) 2 of 2 ios Security Features Free Paid SafeSurfing Enhancements (Continued) New! Bookmark Folders let you organize your bookmarks by folders. Customize Launch Page so you can determine which bookmarks display in the Launch page. Copy/Paste tool for the Safe Surfing browser and Safari lets you check suspicious URLs. ios Widget lets you see the SafeSurfing URL check in the Today View. Social Network Privacy Shield New! Social Network Privacy Shield provides easier access to the Social Network Privacy Scan. Scan your Facebook and Twitter privacy settings easily; recommends enhancements and help you make the changes. Data Usage Monitor Data Usage Monitor helps you manage data plan usage and costs for Cellular, Roaming, and Wi-Fi. ios Widget lets you see your Data Usage in the Today View. Contacts Backup & Restore Backup & Restore your contacts between your ios devices. Lost Device Protection: Remote Locate / Alarm Helps you find your devices on a Google map using GPS, cell towers, or Wi-Fi. Enables you to trigger an alarm on your device even if it is in silent mode. Jailbreak Detection Warns if the device is vulnerable. Online Technical Support Offers support provided via online forums, knowledgebase, and . 6

7 System Requirements Table 3. Mobile Security 5.0 for ios- System Requirements Requirements Operating Systems Device Space Supported ios Devices Other Description ios 9.0 or above. (ios 10.0 compatibility: Trend Micro Mobile Security v5.1, to be released October 24, 2016.) Global / EMEA / APAC: 80.6 MB minimum ipod Touch 6; ipad Air and Air 2; ipad mini 2, 3 and 4; ipad Pro; iphone 5S, 6, 6S, 6 Plus, and 6S Plus 3G/4G (LTE) Wi-Fi Internet Connection Incompatible Software To identify software that you should remove from the device before installing Trend Micro Mobile Security, please refer to the following Web site: Internet 3G-4G Connection Trend Micro Mobile Security for ios uses a Wi-Fi Internet or 3G-4G connection for activating the program online, checking the expiration date, downloading updates, sending Trend Micro URL/web queries and logs to the portal, logging into the management portal, and browsing knowledge-based pages on the Trend Micro Web site. 3G-4G data connections fees are usually charged on a monthly basis, using a fixed allocation with an upper limit. If you exceed this limit, you will be charged additional fees for the amount of time connected or for the amount of data downloaded. Testers are therefore encouraged to use a Wi-Fi router-based connection to the Internet whenever possible. Recommended Environment This Product Guide assumes that you are using Trend Micro Mobile Security in conjunction with a PC, Mac, or tablet, so you can log in to the Trend Micro Mobile Security Portal easily at and review your Lost Device Protection settings and execute certain actions. Target Market Trend Micro Mobile Security is targeted to mobile users who wish to secure their iphones and ipads from malicious applications, web threats to them and their family, unwanted calls and messages, and device loss. (Versions for Android and Kindle are also available.) Availability September 13, 2016 App Store, itunes 7

8 Contacting Trend Micro Trend Micro Incorporated 225 E. John Carpenter Freeway, Suite 1500 Irving, Texas U.S.A. Phone: +1 (817) Toll-free: (888) Consumer Support Line (800) Monday - Friday, 5:00AM - 8:00PM Pacific and Chat Support Paid users of Mobile Security may obtain free , chat, and community forum support. For more information, contact esupport at: Premium Services Trend Micro offers Premium Services for a wide variety of technical issues including installation, virus and spyware removal, PC Tune-ups, and more. For more information, visit 8

9 Chapter 2: Getting Started with Trend Micro Mobile Security for ios This chapter gets you started with Trend Micro Mobile Security for ios. Topics discussed in this chapter include: Downloading and Installing Trend Micro Mobile Security Registering to Your Trend Micro Account Buying / Activating a License Note: Trend Micro Mobile Security is included with Trend Micro Maximum Security and Premium Security. To download the software, users of these editions can simply launch the Trend Micro Security Console. A Protect Another Device link to the Mobile Security download is available in the Console. Download and Install Trend Micro Mobile Security To download and install Trend Micro Mobile Security: 1. Tap the App Store icon on your ios device to load it. The App Store screen appears. 2. Tap the Search icon at the bottom to load the search field. The Search field appears and your ios keyboard pops up. 3. Type Trend Micro in the search field and when the Trend Micro page appears, scroll down to Trend Micro Mobile Security in the list and tap the listing. The Trend Micro install page appears, with Trend Micro Mobile Security at the top. Figure 3. App Store Figure 4. Search App Store 9

10 4. Tap the Cloud Download icon. Trend Micro Mobile Security downloads and installs. 5. When installation is complete, tap Open. A popup appears, saying Mobile Security Would Like to Send You Notifications. 6. Tap OK if you want to allow them. The first instruction screen appears. Figure 5. Trend Micro Mobile Security Figure 6. Open Figure 7. Notifications 10

11 7. Tap Next to read the second screen, then Done when you re finished. The License Agreement appears. Figure 8. Next Figure 9. Done 8. Tap the Trend Micro License Agreement link to read it. If you accept the terms of the agreement, tap Accept. The Mobile Security Console appears. 9. You may now use your Free Trial of Trend Micro Mobile Security. After 7 days, to maintain full use of Mobile Security s features, you ll need to Buy or Activate a subscription. Figure 10. License Agreement Figure 11. Mobile Security Console SafeSurfing Activating a Subscription To activate Mobile Security, please follow the instructions that apply to your specific product and purchase process: To activate Mobile Security for ios as part of your Trend Micro Security bundle: If you ve already installed Trend Micro Maximum or Premium Security and registered it to your Trend Micro Account, a subscription for Mobile Security for ios is included as part of your bundle. Simply download and install Mobile Security for ios from the App Store. Open 11

12 the app and scroll down to the bottom of the page. Tap Settings and then tap Set up account. Sign into your Trend Micro Account to activate the app. To upgrade to the Premium version: If you ve downloaded and installed a Trial version of Trend Micro Mobile Security from the App Store, purchase a subscription within the app. Open the app and scroll down to the bottom of the page. Tap Buy / Activate. You ll need to Create or Sign In to your Trend Micro Account. Once you do, you ll return to the main page and see that your Premium license has been activated. To activate using an Activation Code: If you ve purchased a subscription from the Trend Micro website, look in the confirmation for your Activation Code. If you ve purchased Trend Micro Mobile Security from a retail store, look for the Activation Code inside the box. To Activate Mobile Security Using Your Activation Code: STEP 1: 1. To begin the activation, go to the Activation Website on your ios device: The Product Activation page appears. 2. Provide your Activation Code and tap Next. STEP 2: 3. Sign into or create a Trend Micro Account. Figure 12. Step 1 Figure 13. Step 2: Sign In 12

13 Step 2: Option 1 (Create a new Account) 4. If you need to create an account, tap Need an Account? 5. Provide your address, password, and name. 6. Choose your Location, optionally check Receive the latest news and offers from Trend Micro, and tap Next. 7. Confirm your registration and tap OK. Figure 14. Step 2: Option 1 Figure 15. Create Trend Micro Account. Figure 16. Confirm Registration 13

14 Step 2: Option 2 (Sign into Your Account) 8. If you already have a Trend Micro Account, provide the address and password for the account and tap Next. Step 3: 9. After you ve created or signed into your Trend Micro Account, you ll see the Mobile Security is Activated Successfully message. This completes your activation. 10. If you have not yet installed the Trend Micro Mobile Security app, scroll down the page to find the installation instructions. 11. Under If you have NOT yet installed the app or signed in with your Trend Micro Account, tap the Download Mobile Security App link. This will bring you directly to the Trend Micro Mobile Security page in the App Store. 12. Install Mobile Security, then create/sign into your account, as explained in the previous section. Figure 17: Step 2: Option 2 Figure 18. Step 3 14

15 Chapter 3: Exploring Trend Micro Mobile Security for ios This chapter provides an overview of Trend Micro Mobile Security for ios. Topics discussed in this chapter include: Overview of the Mobile Security Console SafeSurfing Checking for Dangerous Websites in Safari Social Network Privacy Data Usage Backup and Restore Between ios Devices Lost Device Protection Today View for Data Usage and SafeSurfing Transferring Licenses Between Devices Settings Mobile Security on your ipad 15

16 Overview of the Mobile Security Console Once installed, an icon for Trend Micro Mobile Security for ios appears on your ios mobile device. The screens below show a Premium (Paid) edition of Mobile Security. To launch the Mobile Security Console: 1. Tap the Trend Micro Mobile Security icon on your ios device to load the Console. 2. Tap the SafeSurfing Shield to launch the SafeSurfing browser to safely surf the Web. 3. Swipe the Shield selector to the left and tap the Social Network Privacy Shield to check your privacy settings on Facebook and Twitter. 4. Tap Features for short demos on Mobile Security features. 5. Tap Data Usage to set up and track your data usage per billing cycle. 6. Tap Backup & Restore to backup and restore your Contacts for your ios devices. 7. Tap Lost Device Protection to turn on the ability locate your lost device or trigger an alarm. Figure 19. Console SafeSurfing 8. Tap Settings to configure your Mobile Security settings. Figure 20. Console Social Network Privacy 9. Read the following sections for feature details. 16

17 Safe Surfing To ensure Safe Surfing: 1. Tap the SafeSurfing Shield to open the SafeSurfing browser. The browser appears. 2. In the location field, enter the URL of a website you wish to browse and tap Go. In this example, we use a website Trend Micro considers dangerous: 3. If the site is malicious or potentially so, SafeSurfing blocks it to protect you. 4. If you still want to visit this website despite the risk, tap Still want to open this page, despite the risk? (This is not recommended.) 5. Close the dangerous page by tapping the Website History icon in the lower right-hand corner of the SafeSurfing browser. Websites recently searched or visited display on the page. 6. Tap the close X in the upper right-hand corner of the webpage(s) displayed, then tap Done. This closes the webpage(s) and returns you to the default SafeSurfing page. Figure 21. SafeSurfing Figure 23. Website Blocked Figure 22. SafeSurfing Browser Figure 24. Website History 17

18 7. Browse again to any website; e.g., The website opens. 8. If you wish to protect yourself from websites collecting information about you, tap the Do Not Track icon to the left of the location field. The Do Not Track screen appears, with the toggle turned off by default. 9. Tap the Do Not Track toggle to On. Once it s on, Do Not Track will help protect your privacy when browsing the web. 10. To browse websites without leaving a search or visit history, back in the main SafeSurfing browser window tap the Mask icon to open a New Private Tab. 11. Using the Private Tab, browse to any website. The SafeSurfing browser will not remember the websites you visit or your search history. 12. Use the Back and Forward Arrows to move between websites still open in memory. 13. Tap the Star to add websites to Favorites. 14. Tap the Up-Arrow/Share tool to share websites with your friends, using any of the options provided. Figure 25. SafeSurfing Brower - Webpage Figure 27. Mask Icon New Private Tab Figure 26. Do Not Track Figure 28. Private Tab 18

19 Social Network Privacy Trend Micro Mobile Security also provides a Social Network Privacy Shield, to scan and edit your Facebook and Twitter privacy settings. To Scan Facebook: 1. Swipe the SafeSurfing Shield to the left and tap the Social Network Privacy Shield in the main Console. The Social Network Privacy > Scan Facebook screen appears for you to sign into your Facebook account to check your privacy settings. 2. Tap Sign into Facebook. A screen appears for you to sign in. 3. Enter the address and password for your Facebook account and tap Log In. 4. Mobile Security scans Facebook for privacy concerns. When it s done checking, it presents you with the analysis. Figure 29. Scan Facebook Figure 30. Sign Into Facebook Figure 31. Facebook Login Figure 32. Checking Your Privacy Settings 19

20 5. Tap Fix All, to fix everything at once. A window appears, showing the items that will be fixed. 6. Tap Fix to fix all the items. 7. You can also tap each item in the list to reset it to the recommended setting. A popup appears, letting you change the Privacy Setting. 8. Tap the recommended Privacy Setting (e.g., Friends), then tap OK to enter it. 9. Mobile Security makes the change, telling you Looks good. You do not have any privacy concerns. 10. Tap Check Again if you want to double-check your privacy settings, to make sure the changes have been made. Figure Privacy Concerns Figure 35. Privacy Setting Figure 34. Fix All Figure 36. Looks Good 20

21 To Scan Twitter: 1. Back in the main Console, tap the Social Network Privacy Shield, then the Twitter icon in the menu to open the window to Sign into Twitter. 2. Tap Sign into Twitter and a window appears for you to enter your phone, , or username and password. 3. Tap Log in to begin scanning your Twitter privacy settings. 4. Mobile Security checks the settings and returns the result. 5. As with Facebook, tap Fix It (All), or tap the individual settings to change it. Figure 37. Sign Into Twitter Figure 38. Log In Figure 39. Checking Privacy Figure 40. Fix It 21

22 6. A window appears to show you the privacy settings that will be fixed. Tap Fix to fix it. 7. A popup appears to Confirm Twitter Password to save changes to your account. 8. Re-enter your Twitter password, then tap Fix. 9. Mobile Security fixes the privacy setting and tells you Looks good. You do not have any privacy concerns. Figure 41. Fix All Figure 42. Confirm Twitter Password 22

23 Data Usage Trend Micro Mobile Security provides a Data Usage monitor to help you track your data usage against the Cellular and Roaming data plans you ve chosen with your provider, as well as your Wi-Fi data usage. For greater accuracy, open Mobile Security before and after restarting your mobile device and keep it running in the background. To use Data Usage: 1. In the main screen of the Console, tap Data Usage below the Features panel. The Data Usage instruction screen appears, advising you to set up a plan to track your cellular data usage. Note: A similar instruction screen also appears for Roaming and Wi-Fi data usages. 2. Tap the instruction screen to display the Data Usage > Cellular screen, then the circular Settings icon on the right to open Cellular Data Settings. 3. The Data Plan defaults to Undefined. Tap Data Plan to change this setting by first toggling the Unlimited toggle off. You re provided with a field to enter a Data Limitation. Figure 43. Data Usage Figure 44. Set Up Cellular Data Usage Plan Figure 45. Data usage Cellular Figure 46. Cellular Data 23

24 4. Tap the Data Limitation field, then enter the data amount, and tap Done. 5. Choose the Unit of measure (GB or MB). 6. Return to the main Cellular Data settings screen and tap Billing Cycle to set the cycle. The Billing Cycle screen appears. Figure 47. Data Limitation Figure 48. Edit Data Limitation Figure 49. Unit of Measure Figure 50. Billing Cycle 24

25 7. Tap Billing Cycle to enter the billing cycle pick list, then scroll to the proper cycle. When done, tap Billing Cycle again to close the pick list. 8. Tap Start On to set the start date of the billing cycle; when the pick list appears, scroll to the day the billing cycle begins; then tap Start On again to close the setting 9. Back in the main Cellular Data settings screen, toggle Alert on. A popup appears for you to Turn On Alerts, saying To track more accurate data usage and see alerts at the right time, open Mobile Security every few days and let it continue running in the background. 10. Tap OK to close the dialog. The Alert toggle is turned on, and the First and Second Alerts appear, set by default to 80% and 100% of your data plan. Figure 51. Monthly, etc Figure 53. Turn On Alerts Figure st Day Figure 54. Alert Defaults 25

26 11. To adjust the Exceeding Plan Alerts, tap each respectively to change the percentage at which the alert will activate, then tap Done. 12. If necessary, scroll down to Optional Settings to manually set the amount of data already used in this billing period by tapping Adjust Current Usage. An edit screen appears. 13. Enter the amount you ve already used in this billing period and tap Done; then adjust the Unit if needed. 14. Return to the main Data Usage screen. The Data Usage for Cellular data displays a graph of your settings, providing Predicted Data Usage and Days Left in Billing Cycle. Figure 55. Exceeding Plan Alert Figure 56. Optional Settings Figure 57. Adjust Current Usage Figure 58. Cellular Data Usage Console 26

27 15. To adjust the Roaming Data settings, tap the Roaming tab in the main Data Usage screen. 16. Either manually adjust each setting to fit a separate Roaming data plan (e.g., 650 MBs), or toggle Match Cellular Data Settings on to match that group of settings. 17. Finally, adjust the Wi-Fi Data settings in the same way as the previous two, either manually or by matching the cellular data settings and billing cycle. Figure 59. Roaming Data Settings Figure 60. Roaming Data Usage Figure 61. Match Cellular Data Settings Figure 62. Wi-Fi Data Usage 27

28 18. View a graphical report of usage for the Month and Year for Cellular Data, Roaming Data, or Wi-Fi Data, by tapping the respective tab. 19. Then tap the Graph icon in the upper left of the Data Usage screen. A graph of Usage History appears. For example, the Wi-Fi Usage History for the current Month or Year. Figure 63. Wi-Fi Usage History Month Figure 64. Wi-Fi usage History Year (to date) 28

29 Backup & Restore Between ios Devices Trend Micro Mobile Security for ios provides Backup & Restore for your Contacts. You can back up all the Contacts on your device and restore them to it or another ios device with Mobile Security installed. To Back Up Your Contacts: 1. Tap Backup & Restore in the Console. A popup appears, asking Mobile Security Would Like to Access Your Contacts. 2. Tap OK to allow the access. The Back Up screen appears. 3. Tap Back Up to back up your Contacts. If your device is not plugged in, Backup & Restore advises you to plug it in during the backup to not drain your battery. 4. While it s backing up, Mobile Security provides a screen to show you the progress of the backup. Figure 65. Backup & Restore Figure 66. Access Contacts Figure 67. Back Up Figure 68. Backup in Progress 29

30 5. When the backup process is complete, a popup appears, indicating the results of the backup. If any contacts were not backed up, you can try another backup later. 6. To ensure the safety of your Contacts, Automatic Backups is turned on after a backup. Tap OK to accept. Or you may turn this on by tapping Settings or Turn it on Now at the bottom of the screen. Figure 69. Contacts Backup Complete Figure 70. Automatic Backup is On To Restore Your Contacts: 1. Tap Backup & Restore in the Console. The Backup & Restore screen appears, with a banner indicating the number of backups you have, plus items to Restore Contacts and Manage Backups. 2. Tap Restore Contacts. A screen appears with the list of backup sets you can restore. Figure 71. Backup & Restore Figure 72. Restore Contacts Manage Backups 30

31 3. Tap the backup you wish to restore. A popup appears, asking if you re sure you wish to restore the contacts backup and giving details about the restoration. 4. If you do, tap Restore. Mobile Security restores the contacts in that backup to the device. 5. When finished, a popup dialog appears saying Contacts Restore Complete. 6. Tap OK to close the dialog. Figure 73. Restore Contacts List Figure 74. Restore Contacts? Figure 75. Restoring Contacts Figure 76. Restore Complete 31

32 Managing Backups: 1. As you accumulate backups, you can delete old ones to free up space in your account. 2. In the Backup & Restore screen, tap Manage Backups. The Manage Backups screen appears. 3. Tap the backup you wish to review or delete. The Backup Details screen appears. 4. Review the backup, which indicates the number of contacts and size. If you wish, tap Delete to delete the backup. A popup appears, asking if you re sure you want to delete the backup. 5. Tap Delete in the popup to confirm deletion of the backup. Figure 77. Restore Manage Backups Figure 78. Manage Backups Figure 79. Backup Details Figure 80. Delete Backup? 32

33 6. A progress dialog appears, showing the progress of the deletion. 7. When complete, Mobile Security returns you to the Manage Backups screen, with the backup deleted. Figure 81. Delete Progress Figure 82. Backup Deleted 33

34 Lost Device Protection To enable Lost Device Protection: 1. Back in the main Console, tap Lost Device Protection. The Lost Device Protection screen appears, with instructions to turn on Location Services. 2. Tap Turn It On Now to turn on the services. A popup appears, asking if you wish to allow Mobile Security to access your location even when you are not using the app. 3. If you wish, tap Allow to allow this function. A Device Located screen displays, with a link to the Lost Device Protection Portal. 4. Copy and this link to your PC or Mac, so you can access the portal later if your device is lost or stolen. Figure 83. Main Console Device Protection Figure 84. Lost Device Protection Figure 85. Allow Even When Not Using App Figure 86. Device Located 34

35 Lost Device Protection Portal To access the Lost Device Protection Portal: 1. Launch your browser on your PC and type com/lostdevice into the search field, and hit Enter. The Lost Device Protection Portal webpage appears. 2. Tap Find Now or Sign in to sign into your Trend Micro account. The Sign In page appears. 3. Type the address and password you used to create your Trend Micro account and click Sign in. Figure 87. Lost Device Protection Portal Sign In 4. A tutorial appears, describing how to use Lost Device Protection. 5. Click anywhere in the tutorial to continue. Figure 88. Sign In Figure 89. Lost Device Protection Tutorial 35

36 6. The Lost Device Protection Portal appears, with the location of your device shown on the Google map. Zoom the map for a closer view. 7. Click Share to share the device s location with a trusted nearby friend. 8. Click Scream to sound a one-minute alarm on your misplaced device, even if it has been set to silent mode. 9. Click Refresh to refresh the Google map. 10. Click Device Detail (below the device icon on the upper left of the portal) to view device details about your subscription. Figure 90. Lost Device Protection Options Figure 91. Device Detail 36

37 Checking for Dangerous Websites in Safari To check if a website is safe in Safari: 1. A Mobile Security extension for Safari lets you check if a website is potentially dangerous. You first have to activate the extension. 2. Tap the Safari icon on your ios device to open it. Safari loads your homepage, the last website visited, or your favorites. If it s your favorites, tap a webpage to load it; e.g., Google. 3. Tap the Up-Arrow in Safari s bottom menu. Safari loads a Tools Popup window for performing various functions. 4. In the second row (below the AirDrop panel), scroll to the right to expose the More icon, then tap it. The Activities window appears. 5. Tap the toggle for Scan Website to On. 6. Using the triple-bar icon, tap and hold Scan Website, move it to the top, then tap Done. Figure 92. Safari Figure 93. Google.com Figure 94. More Figure 95. Activities 37

38 7. You will now see the Scan Website icon in the Tools Popup window (you may have to scroll to the left to see it); then tap Cancel to close the Tools Popup. 8. To test the extension, enter or paste a suspicious website into Safari s search field and tap Go. The website loads. 9. Tap the Up-Arrow in Safari s bottom menu, then Scan Website in the Tools popup. 10. Trend Micro Mobile Security scans the website and returns the result in this case, telling you it s a Dangerous Webpage and advising you to close it. 11. Use the X in the upper right to close the warning page, then close the dangerous webpage or navigate to a safe webpage in Safari. Figure 96. Scan Website Figure 97. Suspicious Webpage Figure 98. Scan Website Figure 99. Dangerous Webpage 38

39 Today View for Data Usage and SafeSurfing To Access the Today View for Data Usage and Safe Surfing: 1. The Today View in ios provides reminders and notification widgets at-aglance on your device. 2. To access the Today View, swipe down from the upper border of your ios device. The Today View scrolls down like a lampshade. 3. Scroll up and down to review Today View. 4. Tap Edit to edit what s displayed in Today View. Apps that can display a widget in Today View are displayed. Figure 100. Today View Figure 101. Edit Today View 5. Tap the Data Usage and SafeSurfing plus signs to enable them in Today View. The widgets move to the active widgets list; then tap Done. 6. Swipe down from the top edge of your ios device to show Today View, then scroll down to display the Trend Micro Mobile Security Data Usage and SafeSurfing widgets. 7. Using the Apple Notes app, type and copy a potentially dangerous URL into the clipboard, then swipe down Today View to test it. The SafeSurfing widget pastes and scans the URL from the clipboard and warns you if it s dangerous. Figure 102. Data Usage and SafeSurfing Widgets Active Figure 103. Data Usage and SafeSurfing in Today View 39

40 Transferring Licenses Between Devices Trend Micro Mobile Security allows you to transfer licenses between devices, whether they re ios or Android. The option is available for active or expired Trial accounts or for expired Paid accounts when you re signed in. To Transfer a License Between Devices: 1. At the bottom of the main screen in the Console, tap Settings. The Settings screen appears. 2. Tap Buy / Activate. The Buy / Activate screen appears, with a panel indicating Want to transfer a license? Figure 104. Main Console Premium Version Expired Figure 105. Settings 3. Tap Want to transfer a license? The Sign In screen appears. 4. Sign in with your Trend Micro Account. A popup appears, indicating that you have one or more licenses on other devices. 5. Tap Next. The Transfer License screen appears. Figure 106. Want to transfer a license? Figure 107. Sign In 40

41 6. Tap the license that you want to transfer to this device. A popup appears, explaining that your purchased protection will be immediately disabled on the selected device and enabled on this one, asking Do you want to continue? 7. Tap OK to transfer the license. 8. The license will be transferred to the new device and the transferred expiration date will display on the main console. Figure 108. Transfer License Figure 109. Disable Protection on Other Device 41

42 Settings To Access System Settings: 1. Tap Settings at the bottom of the main Console to open Settings. 2. Scroll down to review the options in the Settings screen. ACCOUNT & SUBSCRIPTION Trend Micro Account. Shows the account to which you re registered. Expiration Date. Expiration date for your subscription Activation Code. Shows the 20-digit activation code in use. Renew / Activate. Renew now or use an Activation Code. Sign Out. Disconnect your Trend Micro account (needs password). Having trouble with your subscriptions? Manage your account and subscriptions. SAFESURFING Website Filtering. Turn filtering on and off. Protection Strength. Set strength to Low, Normal, or High. --High. Blocks websites showing any signs of transmitting malicious software, including suspicious websites that may not actually cause problems. --Normal. Protects against malicious software, online fraud, and other threats, without aggressively blocking minor security risks. --Low. Only blocks sites confirmed as fraudulent or malicious. Open Browser at Startup. Toggle to On and the SafeSurfing Browser will automatically open when you launch Mobile Security. SOCIAL NETWORK PRIVACY Facebook. Sign in or out of your Facebook Account. Twitter. Sign in or out of your Twitter Account. Figure 110. Settings (1) 42

43 BACKUP & RESTORE Automatic Backups. Turn on to perform a data backup regularly. DATA USAGE Cellular Data. Set settings for cellular data monitoring. Roaming Data. Set settings for roaming data monitoring. Wi-Fi Data. Set settings for Wi-Fi data monitoring. ABOUT AND HELP About. Provides version number. Help. Online Help. Support Online Community. Start or join a conversation about Mobile Security for ios. Share with Friends. Share with friends on social media. Love This App. Rate and review this app on App Store. Start collecting log. Collect a log to assist with troubleshooting. Help Improve This App. Anonymously share device information with Trend Micro. Figure 111. Settings (2) Figure 112. Settings (3) 43

44 Mobile Security On Your ipad Trend Micro Mobile Security for ios is the same program on your ipad as your iphone, with the same key functionality. Naturally, the larger form factor allows for the full display of all panels without scrolling. Figure 113. Trend Micro Mobile Security for ios on the ipad (Vertical View) 44

45 When you hold your ipad horizontally, Trend Micro Mobile Security reconfigures the panels. Figure 114. Mobile Security for ios on the ipad (Horizontal View) 45

46 About Trend Micro Trend Micro, a global leader in security software and solutions, strives to make the world safe for exchanging digital information. For the past 25+ years, its employees have been inspired to protect individuals, families, businesses and governments as they look to harness the potential of emerging technologies and new ways of sharing information. In today s organizations, information has become the most strategic asset; embodying competitive advantage and powering operational excellence. With the explosion of mobile, social and cloud technologies, protecting this information has become more challenging than ever. Organizations need smart protection of information, with technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Trend Micro solutions enable a smart protection strategy for organizations. Smart. Simple. Security that fits. Trend Micro provides layered content security for mobile devices, endpoints, gateways, servers and the cloud. Leveraging these solutions, organizations can protect their end users, their evolving data center and cloud resources, and their information threatened by sophisticated targeted attacks. All of our solutions are powered by cloud-based global threat intelligence, the Trend Micro Smart Protection Network, and are supported by over 1,200 threat experts around the globe. For additional information, visit 46

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