OD&M Consulting Training Portfolio.

Size: px
Start display at page:

Download "OD&M Consulting Training Portfolio."

Transcription

1 OD&M Consulting Training Portfolio

2 Basic Task Setting Delegation Individual Approach Motivation Training Development Recruitment Selection for Managers Key Human Quality: Reaching for the Stars Empowering Involving People The Art of some time effort in development through training. They are at up-building mastering skills (PRO-PAYBACK) in Sales Sales in Sales for Internal Trainers Sales Customer Service Field Sales Key Account The Time Manager Conflict A Different View over the Health Safety Regulations Human Side of Quality: Personal Guarantee On the Job Training Instructing Speed Interview for Motivation Training Need Analysis Training Effect Evaluation Methods Job Evaluation: Process Application The Art of (Application in the ) Team Time How to Sell Our Ideas Make People Contemporary Trends in Compensation Competences Performance

3 Basic Task Setting Delegation Individual Approach Motivation Training Development Recruitment Selection for Managers Key Human Quality: Reaching for the Stars Empowering Involving People The Art of Key Task Setting Delegation Mentoring the Talents in the Company in Sales in Sales Empowering forpeople Internal Trainers Involving Sales Customer Service (PRO-PAYBACK) Individual Approach Motivation The Complaint as a Gift Field Sales Key Account Sales Leadership for Managers Creating a Shared Vision Conflict Empowering Coaching A Different View over the Health Safety Conversation Coaching Conversations Course The Time Manager Training Development On the Job Training Instructing at up-building mastering skills Basic Feedback Giving some time effort in development through training. They are Training Need Analysis Training Effect Evaluation Methods Recruitment Selection for The Art of (Application in the ) Managers Human Side of Quality: Personal Guarantee Team Time How to Sell Our Ideas Make People Human Quality: Reaching the Speed Interview forfor Motivation Interviewing Potential=LAB Stars The Art of Project Contemporary Trends in Compensation Generation Focused Leadership Leadership from Inside Job Evaluation: Process Application Competences Performance

4 Basic Task Setting Delegation Individual Approach Motivation Training Development Recruitment Selection for Managers Selling (PRO-PAYBACK ) Key Human Quality: Reaching for the Stars Value Driven Negotiations Empowering Involving People The Art of Value Driven Negotiations Telephone (PRO-PAYBACK ) Selling in Sales in Sales in Sales in Sales Sales Customer CARE Key Account Coaching in Sales Field Sales some time effort in development through training. They are The TimeComplaint Manager The as a Gift On the Job Training Instructing Conflict Sales Presentation A Different View over the Health Safety Human Side of Quality: Personal Guarantee Networking Speed Interview for Motivation Networking Training Need Analysis Training Effect Evaluation Methods Job Evaluation: Process Application Field Sales The Art of (Application in the ) Key Account at up-building mastering skills for Internal Trainers Sales Customer Service Team Time How to Sell Our Ideas Make People for Internal Trainers Sales Customer Service Contemporary Trends in Compensation Competences Performance

5 Basic Task Setting Delegation Individual Approach Motivation Training Development Recruitment Selection for Managers Key Human Quality: Reaching for the Stars Empowering Involving People The Art of at up-building mastering skills Effective Communication Emotional Intelligence Running Effective Meetings From Problems to Outcome Team Time Value Driven Master Class How tonegotiations Sell Our Ideas in Sales Make People for Internal Trainers Follow Us? Sales Customer Service (PRO-PAYBACK) The Time Manager in Sales Conflict Sales Field Sales Key Account Intercultural Differences A Different View over Conflict the Health Safety Regulations A Different View over the Health Safety On the Job Training Instructing On the Job Training Training Need Analysis Training Effect Instructing Evaluation Methods Speed InterviewSide for Motivation Human of Quality: Personal Job Evaluation: Process Application Guarantee some time effort in development through training. They are Team Work The Time Manager Finance forgiving NonThe Art of Feedback (Application in the ) Finance Human Side of Quality: Personal Guarantee Generation-Focused Communication Team Time How to Sell Our Ideas Make People Contemporary Trends in Compensation Competences Performance

6 Basic Task Setting Delegation Individual Approach Motivation Training Development Recruitment Selection for Managers Key Human Quality: Reaching for the Stars Speed Interview for Motivation Potential=LAB Interviewing Empowering Involving People The Art of Contemporary Trends in Compensation Competency-Based Interviewing some time effort in development through training. They are at up-building mastering skills (PRO-PAYBACK) in Sales Sales in Sales for Internal Trainers Sales Customer Service Training Need Field Sales Analysis Training Effect Evaluation Methods Key Account Job Evaluation: Process Application The Time Manager Conflict A Different View over the Health Safety Human Side of Quality: Personal Guarantee On the Job Training Instructing Creative Training Techniques Speed Interview for Motivation Training Need Analysis Training Effect Job Evaluation: Process Application Evaluation Methods The Art of Feedback Giving (Application in The Art Annual of (Application in the Appraisal) the ) Competences Performance Goals, Components, Team Time Connection with the How to Sell Our Ideas Make People Other Processes Contemporary Trends in Compensation Competences Performance

Qualities of Leadership Excellence at Sodexo. Competencies of a Sales Executive or Sales Vice President

Qualities of Leadership Excellence at Sodexo. Competencies of a Sales Executive or Sales Vice President Qualities of Leadership Excellence at Sodexo Competencies of a Sales Executive or Sales Vice President Helping You Reach Your Full Potential! This brochure is for you, the Sodexo sales executive or sales

More information

The Effective People Manager. Open Course: 29-31 May 2013

The Effective People Manager. Open Course: 29-31 May 2013 The Effective People Manager Open Course: 29-31 May 2013 The Effective People Manager The Effective People Manager will give you the opportunity to focus intensely on your role and responsibilities as

More information

Small Business Management Certificate Program

Small Business Management Certificate Program Small Business Management Certificate Program This unique Small Business Management Certificate program offers around 20 hours of online learning, addressing key topics such as finance, marketing, customer

More information

Qualities of Leadership Excellence at Sodexo. Competencies of a District Manager

Qualities of Leadership Excellence at Sodexo. Competencies of a District Manager Qualities of Leadership Excellence at Sodexo Competencies of a District Manager Helping You Reach Your Full Potential! This brochure is for you, the Sodexo district manager. It will help you to understand:

More information

Leadership and Innovative Management Center of Excellence

Leadership and Innovative Management Center of Excellence Leadership and Innovative Management Center of Excellence This center has developed a unique vision of how to help each client pave their way to greater success. Today's challenging economy calls for global

More information

How To Understand Organizational Power And Politics

How To Understand Organizational Power And Politics HRCI Recertification Credits last updated: November 2013 SkillSoft is an HR Certification Institute Approved Provider. Being an HR Certification Institute Approved Provider gives recertification candidates

More information

COURSE TITLES TRAINING CALENDAR 2015. Training Calendar COURSE DURATION. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

COURSE TITLES TRAINING CALENDAR 2015. Training Calendar COURSE DURATION. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec TITLES I. SALE AND MARKETING PROFESSIONAL 1 Starting Your Career As Salesperson 2days $100 $ 95 2 Mastering Your Sales Strategy 2days $120 $ 114 3 Exploring for New Sales Opportunities 2days $100 $ 95

More information

Leadership in Project Management

Leadership in Project Management P.O. Box 27009 Washington DC. 20038 United States info@pm4dev.com Leadership in Project Management Leadership skills are perhaps the greatest determinant of project success. Project managers must demonstrate

More information

Key Steps to a Management Skills Audit

Key Steps to a Management Skills Audit Key Steps to a Management Skills Audit COPYRIGHT NOTICE PPA Consulting Pty Ltd (ACN 079 090 547) 2005-2013 You may only use this document for your own personal use or the internal use of your employer.

More information

Addressing HIT Worker Shortages Through Operational Excellence in Workforce Planning

Addressing HIT Worker Shortages Through Operational Excellence in Workforce Planning Addressing HIT Worker Shortages Through Operational Excellence in Workforce Planning Allen Kriete Vice President, Healthcare Services; TEKsystems Sanja Licina Senior Director, Talent Intelligence and Consulting;

More information

Budgeting, Planning and Management Reporting Budgeting, Forecasting and Business Planning Building Confidence and Self Esteem Building Effective

Budgeting, Planning and Management Reporting Budgeting, Forecasting and Business Planning Building Confidence and Self Esteem Building Effective MANAGEMENT COURSES Active Listening Skills Administration & Office Management Administrative Management Advanced Accounting Advanced Accounting & Finance Advanced Construction Management, Contracting &

More information

Qualities of Leadership Excellence at Sodexo. Competencies of an Operations Vice President

Qualities of Leadership Excellence at Sodexo. Competencies of an Operations Vice President Qualities of Leadership Excellence at Sodexo Competencies of an Operations Vice President Helping You Reach Your Full Potential! This brochure is for you, the Sodexo operations vice president. It will

More information

Organisational and Leadership Development at UWS

Organisational and Leadership Development at UWS Organisational and Leadership Development at UWS Context The University of Western Sydney s (UWS) leadership development framework is underpinned by the recognition that its managers and leaders have a

More information

Strength Focused Coaching, Teambuilding and Hiring

Strength Focused Coaching, Teambuilding and Hiring Strength Focused Coaching, Teambuilding Hiring A Two Day Workshop for integrating Strengths Concepts into your Organization Morning Day 1 Overview of strengths Going in depth into your Clifton Strengthsfinder

More information

SEMESTER III B) HUMAN RESOURCE MANAGEMENT

SEMESTER III B) HUMAN RESOURCE MANAGEMENT SEMESTER III B) HUMAN RESOURCE MANAGEMENT HUMAN RESOURCE PLANNING Unit-1 LEARNING ORGANIZATION AND LEADERSHIP Unit-2 BASICS OF HUMAN RESOURCE PLANNING Macro Level Scenario of Human Resource Planning Concepts

More information

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant

More information

Template for Recruitment Career Path

Template for Recruitment Career Path Job Roles and Responsibilies Here are some suggestions for businesses wanting to implement roles and responsibilities please note this list is not exhaustive and to be changed as you wish. Trainee Resourcer

More information

LAUSANNE EXECUTIVE EDUCATION LIST OF LAUSANNE EXECUTIVE EDUCATION MODULES CLASSIFICATION OF MODULES BY DISCLIPLINE

LAUSANNE EXECUTIVE EDUCATION LIST OF LAUSANNE EXECUTIVE EDUCATION MODULES CLASSIFICATION OF MODULES BY DISCLIPLINE LAUSANNE EXECUTIVE EDUCATION LIST OF LAUSANNE EXECUTIVE EDUCATION MODULES CLASSIFICATION OF MODULES BY DISCLIPLINE The below courses can be tailored to meet the specific requirements of an organization,

More information

Executive Leadership MBA Course Descriptions

Executive Leadership MBA Course Descriptions Executive Leadership MBA Course Descriptions MBA 608: Interpersonal Leadership and Managing Organizational Behavior (3 credits) This course provides rising stars learning opportunities to take the next

More information

Master Course Library

Master Course Library Fall 13 Master Course Library Business Online Learning Center Global Classroom (Global), is a unique cloud-based Online Course Delivery Platform that includes a Learning Management System (LMS), social

More information

FAO Competency Framework

FAO Competency Framework FAO Competency Framework FAO Competency Framework Acknowledgements FAO is grateful to the UNAIDS Secretariat, which has kindly permitted FAO to re-use and adapt the explanatory text on competencies from

More information

Resurrection Metropolitan Community Church Church Administrator Position Description and Purpose

Resurrection Metropolitan Community Church Church Administrator Position Description and Purpose Resurrection Metropolitan Community Church Church Administrator Position Description and Purpose Reports to: Senior Pastor Supervises: Operation Staff and Volunteer Team Leads Part of: Executive Team Revised:

More information

News from your Employee Assistance Program

News from your Employee Assistance Program News from your Employee Assistance Program Did you know. Anthem s EAP website offers members access to 98 interactive, online courses developed by QuicKnowledge that cover a wide range of personal and

More information

Executive Leadership MBA Course Descriptions

Executive Leadership MBA Course Descriptions Executive Leadership MBA Course Descriptions MBA 608: Interpersonal Leadership and Managing Organizational Behavior (3 credits) This course provides rising stars learning opportunities to take the next

More information

Belgian Association of HR Managers

Belgian Association of HR Managers High Performance Through People June 2008 1 Belgian Association of HR Managers Paul Bulcke CEO Nestlé 6 th May 2009 Belgian HR Managers Conference, Olympic Museum, May 6, 2009 2 Nestlé Long-standing history

More information

Management & Leadership

Management & Leadership Management & Leadership Overview The Management and Leadership qualifications aim to contribute to the skills, knowledge and overall performance of management and aid career progression. The qualifications

More information

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support.

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support. St Petersburg College Office of Professional Development Business Skills Finance and Accounting Finance and Accounting for Non financial Professionals Principles of Accounting and Finance Cash Flow Management

More information

Leadership and Management Framework Responsibilities

Leadership and Management Framework Responsibilities Leadership and Management Framework Responsibilities Leading and Managing People 1. Provide clear purpose and direction to your team 2. Understand and communicate measurable performance objectives 3. Supervise

More information

of independent decisionmaking.

of independent decisionmaking. UNIVERSITY OF NORTH CAROLINA WILMINGTON University Program Manager DESCRIPTION OF WORK: Positions in this class manage and direct a university program of considerable scope and complexity, requiring specialized

More information

Succession Planning Process

Succession Planning Process Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Salary range: Manager Band Hours of work: In Accordance with the New South Wales Nurses and Midwives Association (NSWNMA) Employment Enterprise Agreement Status: Approved Position:

More information

SELF PACED ON-LINE COURSES

SELF PACED ON-LINE COURSES SELF PACED ON-LINE COURSES CFT Upstate NY offers hundreds of self paced on-line courses in conjunction with the Business Training Library. These courses take one to six hours to complete and include learning

More information

The Plan Category. Middle East Academy For Training & Consulting. Training Plan 2016. Public Relations. Leadership and Management. Sales and Marketing

The Plan Category. Middle East Academy For Training & Consulting. Training Plan 2016. Public Relations. Leadership and Management. Sales and Marketing Middle East Academy For Training & Consulting ل د للتدريب واإلستشارات Training Plan 2016 The plan contains about Eighteen specialty specialty contain all the programs listed. Each program contains three

More information

E LEARNING COURSES NEED SOME HELP? GIVE US A CALL ON 0844 888 7640. HT Group Ltd 2011 www.ht-group.org 24/05/2011 1

E LEARNING COURSES NEED SOME HELP? GIVE US A CALL ON 0844 888 7640. HT Group Ltd 2011 www.ht-group.org 24/05/2011 1 E LEARNING COURSES NEED SOME HELP? GIVE US A CALL ON 0844 888 7640 HT Group Ltd 2011 www.ht-group.org 24/05/2011 1 Table of Contents Desktop Computer Skills Microsoft Office 2010... 4 Microsoft Office

More information

CIVIL SERVICE TRAINING CENTRE, ACCRA TRAINING CALENDAR - 2016

CIVIL SERVICE TRAINING CENTRE, ACCRA TRAINING CALENDAR - 2016 CIVIL SERVICE TRAINING CENTRE, ACCRA TRAINING CALENDAR - 06 TRAINING CALENDAR - 06 NO. COURSE TITLE Date JANUARY. Performance Management (Directors and analogous grades) 8 th - nd. Performance Management

More information

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( )

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( ) Role Profile template Job Title Service Desk Manager Barnet Band and scale range BBB 47-50 Reports to Head of IS Service area Corporate Services Directorate Number of staff responsible for 7 Budget responsibility

More information

Learning Outcome 1 The learner will: Understand the role of the sales manager and the qualities and skills required.

Learning Outcome 1 The learner will: Understand the role of the sales manager and the qualities and skills required. Unit Title: Sales Management Unit Reference Number: J/601/7525 Guided Learning Hours: 160 Level: Level 5 Number of Credits: 18 Learning Outcome 1 The learner will: Understand the role of the sales manager

More information

Strayer University Alexandria Campus. Adaptive Leadership in Emergency Management

Strayer University Alexandria Campus. Adaptive Leadership in Emergency Management Strayer University Alexandria Campus Adaptive Leadership in Emergency Management a Directed Research Project submitted to Miles M. Hamby, Ph.D. in Candidacy for the Degree of Master of Business Administration

More information

Test Content Outline Effective Date: January 12, 2016. Nurse Executive Board Certification Examination

Test Content Outline Effective Date: January 12, 2016. Nurse Executive Board Certification Examination Board Certification Examination There are 175 questions on this examination. Of these, 150 are scored questions and 25 are pretest questions that are not scored. Pretest questions are used to determine

More information

STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY

STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY An Overview Designing, driving and implementing people management strategies, processes and projects for real business value HR Strategic

More information

TRAINING SOLUTIONS. Updated 1 Jan, 2011

TRAINING SOLUTIONS. Updated 1 Jan, 2011 W-Holistic Business Solutions Suite 50, 1st Floor, Block A, LSPC Complex, 131, Obafemi Awolowo Way, Ikeja, Lagos, Nigeria www.w-hbs.com Updated 1 Jan, 2011 TRAINING SOLUTIONS The rules for succeeding in

More information

Job Description / Performance Evaluation ASSISTANT EXECUTIVE DIRECTOR OF NURSING

Job Description / Performance Evaluation ASSISTANT EXECUTIVE DIRECTOR OF NURSING Hamad Medical Corporation Department of Nursing Job Description / Performance Evaluation ASSISTANT EXECUTIVE DIRECTOR OF NURSING Name: Corp. No. : Title : No. of Day(s) Sick : Department : No. of Day(s)

More information

Leadership and Human Resource Essentials (HRS402) Learning Objectives

Leadership and Human Resource Essentials (HRS402) Learning Objectives Leadership and Human Resource Essentials (HRS402) Learning Objectives Classroom Course Note: The Leadership and Human Resource Essentials classroom course has an online education requirement that can be

More information

Role 1 Leader The Exceptional Nurse Leader in Long Term Care:

Role 1 Leader The Exceptional Nurse Leader in Long Term Care: Competencies for Nurse Leaders in Long Term Care National Validation March 2001 American Health Care Association TENA(R) Sponsorship Program from SCA Hygiene Products Part 1 Directions: Place a check mark

More information

Operational Improvement Using specialist skills in specific functional areas to enhance your own capabilities

Operational Improvement Using specialist skills in specific functional areas to enhance your own capabilities Page 1 of 10 About FMEA We are a network of diverse, practical and experienced senior business consultants who have worked in small and world renowned Consultancy Organisations. We believe in working co

More information

Utah Educational Leadership Standards, Performance Expectations and Indicators

Utah Educational Leadership Standards, Performance Expectations and Indicators Utah Educational Leadership Standards, Performance Expectations and Indicators Standard 1: Visionary Leadership An educational leader promotes the success of every student by facilitating the development,

More information

ACI-NA 2010 Spring Conference Integrated Talent Management

ACI-NA 2010 Spring Conference Integrated Talent Management ACI-NA 2010 Spring Conference Integrated Talent Management Michelle A. Hebert Talent Management Administrator Hartsfield-Jackson Atlanta International Airport April 16, 2010 1 Hartsfield-Jackson Atlanta

More information

SEARCH PROFILE. Executive Director Energy Technical Services. Alberta Energy. Executive Manager 1

SEARCH PROFILE. Executive Director Energy Technical Services. Alberta Energy. Executive Manager 1 SEARCH PROFILE Executive Director Energy Technical Services Alberta Energy Executive Manager 1 Salary Range: $125,318 - $164,691 ($4,801.47 - $6,310.03 bi-weekly) Limited Competition Job ID: 1032725 Closing

More information

D 1. Working with people Develop productive working relationships with colleagues. Unit Summary. effective performance.

D 1. Working with people Develop productive working relationships with colleagues. Unit Summary. effective performance. 1 Develop productive working relationships with colleagues Unit Summary What is the unit about? This unit is about developing working relationships with colleagues, within your own organisation and within

More information

Pharmaceutical Sales Certificate

Pharmaceutical Sales Certificate Pharmaceutical Sales Certificate Target Audience Medical representatives Objective The objective of this program is to provide the necessary skills and knowledge needed to succeed as medical representatives.

More information

WEATHERHEAD EXECUTIVE EDUCATION COURSE CATALOG

WEATHERHEAD EXECUTIVE EDUCATION COURSE CATALOG 2016 WEATHERHEAD EXECUTIVE EDUCATION COURSE CATALOG APPRECIATIVE INQUIRY COMMUNICATION AND PROFESSIONAL SKILLS EMOTIONAL INTELLIGENCE FINANCIAL DECISION MAKING DESIGNING INNOVATION AND STRATEGY MANAGING

More information

OPPORTUNITY PROFILE. Manager, HR Consulting

OPPORTUNITY PROFILE. Manager, HR Consulting OPPORTUNITY PROFILE Manager, HR Consulting THE ORGANIZATION INSURANCE CORPORATION OF BRITISH COLUMBIA The Insurance Corporation of British Columbia (ICBC) is a provincial Crown corporation established

More information

Want the Best Self-Directed Learning Experience in the Industry? e-learning Catalog

Want the Best Self-Directed Learning Experience in the Industry? e-learning Catalog Want the Best Self-Directed Learning Experience in the Industry? 2015 e-learning Catalog Industry and Technical Knowledge Packaged to Fit Your Needs Our e-learning library features a vast array of online

More information

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard Coast Guard Leadership Competencies Leadership competencies are the knowledge, skills, and expertise the Coast Guard expects of its leaders. The 28 leadership competencies are keys to career success. Developing

More information

Learning and Organizational Development: Certificate Programs and General Enrollment Offerings

Learning and Organizational Development: Certificate Programs and General Enrollment Offerings Learning and Organizational Development: Certificate Programs and General Enrollment Offerings Learning & Organizational Development Team Effectiveness Services Academic Leadership Program Excellence Through

More information

Engage. Growing Your Business. Business Advice Workshops Consultancy Services Coaching Programmes. Business, Leadership and Management Specialists

Engage. Growing Your Business. Business Advice Workshops Consultancy Services Coaching Programmes. Business, Leadership and Management Specialists Book before 1 st April 2016 and benefit from our current lower 2015/16 course prices Engage, training courses, workshops & seminars April to September 2016 Starting a New Business Enterprise Clubs Start

More information

INTEGRATED SALES LEADERSHIP

INTEGRATED SALES LEADERSHIP WILSON LEARNING'S POINT-OF-VIEW ON SALES LEADERSHIP MANAGING THE PROCESS, LEADING THE PEOPLE POSITION PAPER It is an all-too-common story: a top-flight salesperson is promoted to sales manager. The organization

More information

Recruit & Retain Customer Service Representatives

Recruit & Retain Customer Service Representatives Recruit & Retain Customer Service Representatives How can you find & keep the best reps to help your business grow? Recruit & Retain Customer Service Representatives by Illinois worknet is licensed under

More information

Andrew Bratt, Assistant Director Human Resources, Resources and Quality Assurance abratt@gmc-uk.org, 0161 923 6215

Andrew Bratt, Assistant Director Human Resources, Resources and Quality Assurance abratt@gmc-uk.org, 0161 923 6215 Agenda item: 21 Report title: Report by: Action: People Strategy- Leadership and Management Andrew Bratt, Assistant Director Human Resources, Resources and Quality Assurance abratt@gmc-uk.org, 0161 923

More information

For More Information, Please Contact Us At: Tel : +973 17643663 Fax : +973 17643113 E-mail : info@horizons-hrd.com Website : www.horizons hrd.

For More Information, Please Contact Us At: Tel : +973 17643663 Fax : +973 17643113 E-mail : info@horizons-hrd.com Website : www.horizons hrd. This portfolio of short courses has been carefully planned and designed with an international focus to meet the demands of the GCC business community and employers. The programmes are continually under

More information

Crosswalk of the New Colorado Principal Standards (proposed by State Council on Educator Effectiveness) with the

Crosswalk of the New Colorado Principal Standards (proposed by State Council on Educator Effectiveness) with the Crosswalk of the New Colorado Principal Standards (proposed by State Council on Educator Effectiveness) with the Equivalent in the Performance Based Principal Licensure Standards (current principal standards)

More information

Talent Measurement Training

Talent Measurement Training Talent Measurement Training Learn with the People Experts PLAN RECRUIT ASSESS DEVELOP ENGAGE PERFORM Now we can make sure that the right people with the right skills and behaviours are in the right place

More information

FEATURED COURSES CURRENTLY AVAILABLE

FEATURED COURSES CURRENTLY AVAILABLE FEATURED COURSES CURRENTLY AVAILABLE NEW! A Checklist for Successful Performance Appraisals and Discussions- 4 hours The formal performance appraisal discussion is an integral part of the performance management

More information

Senior Social Worker - Children & Young People s Services (CYPS) Various throughout Devon. Effective date of JD 1 November 2010 JE Job Number 561

Senior Social Worker - Children & Young People s Services (CYPS) Various throughout Devon. Effective date of JD 1 November 2010 JE Job Number 561 Role Title Location Reporting to Senior Social Worker - Children & Young People s Services (CYPS) Various throughout Devon Practice Manager (PM) Post Number Grade G Directorate/Section Various throughout

More information

University of Phoenix - Prior Learning Assessment - Corporate Articulation. Desert Schools Federal Credit Union. Credit Recommendation Guide (CRG)

University of Phoenix - Prior Learning Assessment - Corporate Articulation. Desert Schools Federal Credit Union. Credit Recommendation Guide (CRG) - Prior Learning Assessment - Corporate Articulation Desert Schools Federal Credit Union Credit Recommendation Guide (CRG) The following courses have been evaluated by Corporate Articulation to potentially

More information

UNIDO. Competencies. Strengthening Organizational Core Values and Managerial Capabilities

UNIDO. Competencies. Strengthening Organizational Core Values and Managerial Capabilities Competencies Part One Strengthening Organizational Core Values and Managerial Capabilities Enquiries regarding the UNIDO Competency model can be addressed to S.Gardelliano@unido.org Contents Message from

More information

MANAGER, HUMAN RESOURCES CONSULTING JOB & PERSON SPECIFICATION NOVEMBER 2010

MANAGER, HUMAN RESOURCES CONSULTING JOB & PERSON SPECIFICATION NOVEMBER 2010 MANAGER, HUMAN RESOURCES CONSULTING JOB & PERSON SPECIFICATION NOVEMBER 2010 POSITION TITLE Position Title: Manager HR Consulting Position Number: 3520 Faculty/Division: Division of Services and Resources

More information

COMPLETION FORM MANAGER/SUPERVISOR/TEAM LEADER Learning Track Certificate Program

COMPLETION FORM MANAGER/SUPERVISOR/TEAM LEADER Learning Track Certificate Program COMPLETION FORM MANAGER/SUPERVISOR/TEAM LEADER Learning Track Certificate Program Corresponding Central Six Tenant: Leadership, Disciplined Knowledge and Cultural Competencies Overview Management and supervisor

More information

Ethical Leadership Certificate Program Application Packet 2006-2007

Ethical Leadership Certificate Program Application Packet 2006-2007 Ethical Leadership Certificate Program Application Packet 2006-2007 Contents Program Overview Application Reference Forms (2) Instructions Complete the attached application package and submit to the Center

More information

Administrative Professionals: Common Administrative Support Tasks. Administrative Professionals: Maximizing Your Relationship with Your Boss

Administrative Professionals: Common Administrative Support Tasks. Administrative Professionals: Maximizing Your Relationship with Your Boss Course Title Administrative Professionals: Common Administrative Support Tasks Administrative Professionals: Maximizing Your Relationship with Your Boss Administrative Professionals: Interacting with Others

More information

Board Leadership Development Strategy- Feb 2012

Board Leadership Development Strategy- Feb 2012 Board Leadership Development Strategy- Feb 2012 Superior-Greenstone District School Board believes both leadership and excellence are important at all levels within the organization and contributes to

More information

Job Grade: Band 5. Job Reference Number:

Job Grade: Band 5. Job Reference Number: Job Title: Business Analyst Job Grade: Band 5 Directorate: Job Reference Number: People and Transformation P01216 The Role: This is a challenging role working with and across all services to support the

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION Central Northern Adelaide Health Service LYELL McEWIN HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Nursing Director Nursing & Midwifery Education Classification Code: Registered Nurse/Midwife

More information

Resume Preparation Call 1300 112 114

Resume Preparation Call 1300 112 114 Resume Preparation Call 1300 112 114 Resume secrets The $10,000 challenge The dentist and the mechanic Shopping in a supermarket Your unique value!!!? Your must have CV tool BIG CAR the cure all for job

More information

Azercell Academy - A Training Program for Customer Service

Azercell Academy - A Training Program for Customer Service Content About us... 2-3 Our Mission... 4 Development programs... 5-7 Academy trainers... 8-9 Training outlines Customer-oriented Service Culture... 10-11 Customer-centered Service Culture... 12-13 Face-to-face

More information

Job Title: Lead Practitioner Science KS4. Position Overview

Job Title: Lead Practitioner Science KS4. Position Overview Job Title: Lead Practitioner Science KS4 Salary: L3 L7 Position Overview Responsible to: Director of Science. Teacher of Science Key purposes: a) To carry out the professional duties of a teacher as described

More information

JOB PERFORMANCE APPRAISAL Monroe County Community College Administrators. Name: Position: Supervisor: Evaluation Period:

JOB PERFORMANCE APPRAISAL Monroe County Community College Administrators. Name: Position: Supervisor: Evaluation Period: JOB PERFORMANCE APPRAISAL Monroe County Community College Administrators Name: Position: Supervisor: Evaluation Period: Instructions: Supervisors write comments to describe the work performance in each

More information

LSE Knowledge Skills and Behaviours Framework for managers and leaders Guidelines

LSE Knowledge Skills and Behaviours Framework for managers and leaders Guidelines LSE Knowledge Skills and Behaviours Framework for managers and leaders Guidelines Contents Introduction 2 A guide to the KSB framework 3 LSE Leadership and Management: 3 Behaviours LSE Leadership and Management:

More information

Professional Selling Skills The Psychology of Sales Strategic Selling

Professional Selling Skills The Psychology of Sales Strategic Selling MAGUIRE SALES ACADEMY The Maguire Sales Academy provides delegate with the opportunity to be exposed to consultant trainers with many years of experience and knowledge in a variety of industry sectors.

More information

COMPETENCIES BOARD-IDENTIFIED DISTRICT DIRECTOR

COMPETENCIES BOARD-IDENTIFIED DISTRICT DIRECTOR BOARD-IDENTIFIED DISTRICT DIRECTOR Skills Strategic thinking and planning District operational plan developed and monitored Empowering and developing members Success in Distinguished District Program Inspiring

More information

Job description Customer Care Team Leader (Engagement)

Job description Customer Care Team Leader (Engagement) Job description Customer Care Team Leader (Engagement) Main purpose of job The Customer Care Team Leader will manage the day to day running of the internal Customer Care engagement team, ensuring it provides

More information

SEARCH PROFILE. Executive Director Provider Compensation and Strategic Partnerships. Alberta Health. Executive Manager I

SEARCH PROFILE. Executive Director Provider Compensation and Strategic Partnerships. Alberta Health. Executive Manager I SEARCH PROFILE Executive Director Provider Compensation and Strategic Partnerships Alberta Health Executive Manager I Salary Range: $125,318 $164,691 ($4,801.47 $6,310.03 bi-weekly) Open Competition Job

More information

P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP

P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP INSPIRING LEADERSHIP Who Should Enroll The Inspiring Leadership Program is designed for: New supervisors, managers,

More information

PROFESSIONAL CURRICULA FOR SOCIAL RESPONSIBILITY-QUALITY RELATED CRITICAL JOBS IN GOVERNMENTAL AGENCIES (TASKS, REQUIRED SKILLS, ETC.

PROFESSIONAL CURRICULA FOR SOCIAL RESPONSIBILITY-QUALITY RELATED CRITICAL JOBS IN GOVERNMENTAL AGENCIES (TASKS, REQUIRED SKILLS, ETC. PROFESSIONAL CURRICULA FOR SOCIAL RESPONSIBILITY-QUALITY RELATED CRITICAL JOBS IN GOVERNMENTAL AGENCIES (TASKS, REQUIRED SKILLS, ETC.) Deliverable 4.3 : Design Development of the GSR Model s Supportive

More information

Overview of the Executive Core Qualifications: Preparing for the Senior Executive Service (SES)

Overview of the Executive Core Qualifications: Preparing for the Senior Executive Service (SES) Overview of the Executive Core Qualifications: Preparing for the Senior Executive Service (SES) Presenters: Cheryl Abram Senior Executive Resources and Performance Management UNITED STATES OFFICE OF PERSONNEL

More information

OUR VALUES & COMPETENCY FRAMEWORK

OUR VALUES & COMPETENCY FRAMEWORK OUR VALUES & COMPETENCY FRAMEWORK Introduction Below you will find the PPF s values and details of our key generic competencies and competency levels. You ll find details of the competency levels required

More information

KEYS TO ENHANCE YOUR SUPERVISORY SUCCESS (KEYS)

KEYS TO ENHANCE YOUR SUPERVISORY SUCCESS (KEYS) Foundations Track Principles of Supervision: Setting the Context This course will help participants understand the role of the supervisor, and its relationship to the organization. We will focus on what

More information

Pima Community College District. Vice Chancellor of Human Resources

Pima Community College District. Vice Chancellor of Human Resources Pima Community College District Vice Chancellor of Human Resources Pima Community College seeks an innovative and strategic leader as Chief Human Resources Officer (CHRO). For more than 40 years, Pima

More information

Masters Comprehensive Exam and Rubric (Rev. July 17, 2014)

Masters Comprehensive Exam and Rubric (Rev. July 17, 2014) 1 Educational Leadership & Policy Studies Masters Comprehensive Exam and Rubric (Rev. July 17, 2014) The comprehensive exam is intended as a final assessment of a student s ability to integrate important

More information

DSPATHS CREDENTIALING PROGRAM

DSPATHS CREDENTIALING PROGRAM Certificate of Advanced Proficiency (CAP) The Certificate of Advanced Proficiency (CAP) program is an education and training program designed for Direct Support Professionals who have completed the Certificate

More information

Executive Performance Appraisal FY15

Executive Performance Appraisal FY15 Executive Performance Appraisal FY15 Demographics Name: Job Title: Employee ID: Supervisor: Department: General Instructions The annual Performance Appraisal is intended to a) summarize employee performance

More information

Director of Human Resources

Director of Human Resources POSITION DESCRIPTON POSITION: Director of Human Resources STATUS: Contract 5 Years, commencing January 2014 TIME: LOCATION: VISION / CONTEXT: Part-time (0.8FTE averaged over the full year). Either full-time

More information

MUNICIPAL MANAGEMENT ACADEMY PROGRAM OVERVIEW

MUNICIPAL MANAGEMENT ACADEMY PROGRAM OVERVIEW MUNICIPAL MANAGEMENT ACADEMY PROGRAM OVERVIEW Municipal Management Academy Program Goal Mission statement: to provide effective training and educational opportunities for managers and supervisors in municipal

More information

2016 -- LIST OF AVAILABLE COURSES

2016 -- LIST OF AVAILABLE COURSES of days Course Title 1 500 Credit and Collection Management * 2 500 B Advanced Credit and Collection Management 3 600 4 600 A 5 600B * 6 600 M * 7 600N 8 700 * 9 700 A Debt Collection and Revenue Management

More information

The Role and Responsibilities of the Managing Partner Timothy I. Michel, CPA

The Role and Responsibilities of the Managing Partner Timothy I. Michel, CPA The Role and Responsibilities of the Managing Partner Timothy I. Michel, CPA I became the managing partner (MP) in my prior firm after having spent 25 years serving clients as a practice partner. During

More information

The Four Emotional Quotient (EQ) Skills

The Four Emotional Quotient (EQ) Skills The Four Emotional Quotient (EQ) Skills PERSONAL COMPETENCE SOCIAL COMPETENCE What I See Self Awareness Social Awareness What I Do Self Management Relationship Management Self Awareness - Ability to recognize

More information

Talent Management Courses

Talent Management Courses Talent Management Courses Business Succession Planning Developing and Maintaining a Succession Plan Change is a hallmark of today s business world. In particular, our workforce is constantly changing people

More information

SKILLPORT TRAINING GUIDE

SKILLPORT TRAINING GUIDE Administrative Communication Customer Service Leadership Management Performance Personal Development Team Work SKILLPORT elearning https://uh.skillport.com/skillportfe/login.action Log In Information User

More information

JOB DESCRIPTION. Job Purpose To provide overall leadership and strategic direction to the ACORD country programme.

JOB DESCRIPTION. Job Purpose To provide overall leadership and strategic direction to the ACORD country programme. JOB DESCRIPTION Position: Location: Responsible to: COUNTRY DIRECTOR (CD) ADDIS ABABA, ETHIOPIA with regular visits to all project locations in Ethiopia Head of Programmes Operations & Development Background

More information

FACULTY OF COMMERCE, LAW AND MANAGEMENT GRADUATE SCHOOL OF BUSINESS ADMINISTRATION

FACULTY OF COMMERCE, LAW AND MANAGEMENT GRADUATE SCHOOL OF BUSINESS ADMINISTRATION Faculty of Commerce, Law and 1 FACULTY OF COMMERCE, LAW AND MANAGEMENT GRADUATE SCHOOL OF BUSINESS ADMINISTRATION BUSA5000 Marketing BUSA5001 Analytical Decision Making BUSA5002 Strategic Industrial Relations

More information