Management Manual Health & Safety, Quality and Environment

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1 Health & Safety, Quality and Environment Airport Logistics

2 Content Preface 3 Health & Safety, Quality and Environment Policy 4 Commitment 5 Certification: Headquarter and Regional Companies 6 Integrated Management System Quality Management (ISO 9001) 8 Environmental Protection (ISO 14001) 9 Occupational Health and Safety (BS OHSAS 18001) 10 Contact 11 Page 2

3 Preface Airport Logistics (SPPAL) is active in combined business for airport and postal logistics with a long history and as market leader in material handling. We have a tradition of more than 30 years of experience in building individual material handling solutions for our customers worldwide. Our products help our customers to fulfill their mission and improve their business. Headquartered in Constance, Germany, SPPAL has a global setup of several regional companies. SPPAL operate for two large groups of customers: Airports and Airlines customers for baggage and cargo handling systems. Courier, Express, Parcel (CEP) and Postal Service for a range of letter and parcel sorting machines combined with address reading and coding solutions. Software solutions as well as the comprehensive services offered by SPPAL are equally attractive for both airport and postal customers. The quality of our products and services together with our innovations ensure the competitiveness of our customers and partners. Our environmentally friendly products and systems are recognized around the world for their safety, reliability, long service life and cost effectiveness. We accept the social responsibility, e.g. towards our customers, partners employees. We ensure that we comply with the high standards placed on our product quality, environmental protection and health and safety management by a comprehensive management system. Page 3

4 Health & Safety, Quality and Environment Policy On a daily basis Health and Safety of our employees, customers, products and services has the utmost importance. Outstanding customer value through excellence in quality, solutions and execution, passionate employees and spirit of innovation. Environmental sustainability is self-evidently considered in development and realization of our products and services. Michael Reichle, CEO Airport Logistics GmbH Health and Safety First, Quality Always, Environmental Protection Obligatory Page 4

5 Commitment Satisfied Customers. We always strive to meet our customers requirements or to exceed their expectations. Our products and our acting shall always show our customers that we are committed to our core values quality, innovation and reliability. Concentration on our processes. We systematically work on increasing our performance and improvement of our processes. Customer satisfaction is our main goal. Continuous improvement. In order to increase our business and to outperform our competitors, all our employees shall continuously improve the workflow of their day-to-day business. Compliance with laws. This is a matter of course for us. Our health, safety and environmental efforts exceed legal requirements. Quality a part of our everyday life. At SPPAL, we all are responsible for quality. This is part of our daily life. We utilize the principle of accurate and responsible, self-reliant action. We consider quality, environmental protection and safety according to the priorities of our Quality and Safety Policy. Page 5

6 Certification of Headquarter Germany This is to certify that the Integrated Management System (IMS) is in compliance with ISO 9001: Quality Management ISO 14001: Environmental Protection BS OHSAS 18001: Occupational Health and Safety The certification covers all functions of the organization: project planning acquisition engineering procurement production assembly commissioning service of products, systems, nets and services. The certificate includes following headquarter locations: Constance, Nuremberg, Frankfurt and Düsseldorf Page 6

7 Certification Overview Company Country Code SD (Middle East) LLC United Arab Emirates AE ISO 9001:2008 Quality Management System Ö ISO 14001:2004 Environmental Management System Q OHSAS 18001:2007 Occupational Safety Ö Expiry dates: ISO 9001 ISO OHSAS Airport Logistics Ltd. Canada CA Ö Airport Logistics AG Siemens Logistics Automation Systems (Beijing) Co., Ltd. Switzerland CH Ö Ö Ö China CN Ö Ö Ö Siemens AG, Logistics and Airport Solutions Germany DE Airport Logistics, S.L.U. Siemens S.A.S. Airport Logistics S.A.S Airport Logistics Limited Siemens Postal Parcel& Airport Logistics Tech Pvt. Ltd. Airport Logistics S.r.L Airport Logistics, Unipessoal Lda Spain ES Ö Ö Ö France FR Ö Ö Ö Hong Kong HK Ö Ö Ö India IN Italy IT Ö Q Q Portugal PT Ö Ö Ö Airport Logistics Pte Ltd Airport Logistics Ltd. Airport Logistics LLC Singapore SG Ö United Kingdom UK Q USA US Ö Some regional entities have a different certification scope, Ö ISO 9001 or -more Further additional standards can be incorporated according to specific regional requirements. No re-certification! -> moving to compliance mode No re-certification! -> moving to compliance mode Page 7

8 Quality Management System ISO 9001 The Quality Management System (QMS) is implemented, proven and certified since many years. We continuously adapt our QMS by best practice sharing. We evaluate our QMS on a regular basis through audits and assessments. We initiate, implement, measure and track process improvements continuously. We expect our personnel to reach results of high quality in all process phases. We intensively promote our quality culture. Our QMS is based on the three quality cornerstones: Products (Services), Personnel, and Process. à Our QMS is a fully integrated supporting process in the Process House Page 8

9 Environmental Management System ISO The Environmental Management System is implemented according to ISO We care about environmental protection. We care about the environmental impact of our products and services and avoid hazardous substances wherever possible. We give particular attention to hazardous substances and to all activities involving handling these substances. We have implemented an effective crisis management. à Our Environmental Management System is a fully integrated supporting process of the Process House à Environmental Management Systems in regional units follow local laws and regulations EHS = Environment Health & Safety Page 9

10 Health and Safety Management BS OHSAS Occupational Health and Safety are fundamental to our culture: Health and safety at work are central components of our corporate culture. We take measures to prevent accidents. We engage in extensive, management-driven safeguard initiatives and prevention programs to protect our employees. à Our management system for occupational safety and health protection is a fully integrated supporting process in the Process House à Occupational health and safety management systems in regional units follow local laws and regulations BS OHSAS = British Standard for Occupational Health and Safety Page 10

11 Contact Integrated Management System Thomas Faessel Bücklestr. 1-5, Konstanz Germany Tel.: +49 (7531) Mail: Airport Logistics Homepage Page 11

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