Digital Trends Software. Installation Guide & User Manual for Microsoft Internet Explorer users

Transcription

1 Digital Trends Software Installation Guide & User Manual for Microsoft Internet Explorer users Software version: 15.1 Effective date: 4 th May 2015

2 Table of contents Digital Trends Software... Error! Bookmark not defined. System requirements... 1 Downloading with Microsoft Internet Explorer... 2 Installation... 3 Accepting the Privacy Disclosure Agreement... 3 The Installation Wizard... 4 Activating the add-on in Microsoft Internet Explorer... 5 The user selection for Digital Trends Software... 7 View Digital Trends Software Version Information... 8 Uninstall Digital Trends Software (Windows XP, Vista, 7)... 9 Uninstall Digital Trends Software (Windows 8 / 8.1) Disclaimer... 11

3 Digital Trends Software The Digital Trends software is designed to explore the use of certain online services. It consists of a software programme for your Windows based computer and a browser add-on for Internet Explorer. While you are using the Internet, the software registers which websites you visit and which ads can be seen on these pages. Each time you start the browser the add-on is activated automatically unless you deactivate it in your browser. Please do not deactivate the Digital Trends software permanently as you will drop out of our study if no data is received. For other support questions or if you would like a new download-link for example, please contact us at gfkim@gfk.com This manual will describe the download, installation on Windows and the activation of the Digital Trends software in Microsoft Internet Explorer. You will also find more information on how to uninstall the add-on at the end of this manual. Thank you for your participation! Your GfK Team System requirements The software is only compatible for the following operating systems: Microsoft Windows XP / Microsoft Windows Vista / Microsoft Windows 7 (including the 64-Bit version) / Microsoft Windows 8 and 8.1 (including the 64-Bit version, please note that only browsers running within the Desktop App but not within the Modern UI are supported). And one of the following web browsers is required: Microsoft Internet Explorer 7 or higher / Mozilla Firefox 3 or higher / Google Chrome 7 or higher You will need to have administration rights to your computer for the installation. Digital Trends Software 4 th May

4 Downloading with Microsoft Internet Explorer On the download page, click the Download button. Please be patient, as the download is specially created for you and therefore requires a few seconds to complete. The further procedure depends on the browser in use. Below are instructions for downloading with Microsoft Internet Explorer. As soon as the download is available a bar at the bottom of the window will be displayed. You can choose to Run the Digital Trends software.exe directly, or to Save the file and run it manually. The simplest option is to choose Run : Digital Trends Software 4 th May

5 Installation The installation of the Digital Trends software is fully automatic. Please note, however, that administrator rights are required. On Windows Vista, 7, 8 and 8.1 you may be asked by User Account Control for permission to start the installation. If necessary, enter your administrator password and click "Yes". On Windows XP, you may receive the message "You cannot install this software, because you do not have administrator rights" if you work with a limited user account. Please install the software onto the computer with an administrator account. Accepting the Privacy Disclosure Agreement Please read the Privacy Disclosure Agreement carefully. If you choose to accept the Privacy Disclosure and to continue, please check the box(es) below the scrolling box and click on Accept. Otherwise, click on Decline. You can also click on Show agreement text to open the agreement as a TXT file in a text editor: Digital Trends Software 4 th May

6 The Installation Wizard The installation will run automatically. Please follow the instructions given by the Installation Wizard. Please click on Next to proceed with the installation. This step can take a few minutes. Your web browser may still be open. If so, the Installation Wizard will recognize this and ask you to close your browser momentarily. Click OK and the installation will proceed automatically. The installation has now been completed. Please click on Finish to reboot your Digital Trends Software 4 th May

7 computer. Activating the add-on in Microsoft Internet Explorer Please reopen your browser! You may receive the message that the Digital Trends add-on is ready to be used and you will be asked if you would like to activate it. Please follow your browser instructions and select the add-on, as it is required for your participation in our studyerror! Reference source not found.. Internet Explorer will display an information bar at the bottom of the window with the message that the Digital Trends software can now be used. Please confirm this message by clicking on Enable : You might also receive the message that the the Digital Trends software wants to open web content using this program on your computer. This may happen before the user selection dialog opens. Please select Do not show me the warning for this program again at the bottom of this security dialog and then click on Allow : When you first start your browser after installing the Digital Trends software the add-on is configured. This might take a few seconds. As a result Internet Explorer occasionally identifies the application as a potential threat to browser speed and could ask you to turn it off. We can assure you that the Digital Trends addon is designed to neither affect the browser in its capacity nor the browser's speed. Therefore, please do not disable the Digital Trends add-on, but click on the next to Ask me later and select Do not deactivate from the menu. Otherwise, the flow of data will be interrupted, which will make your membership of the Error! Reference source not found., inactive and prevent us from granting any incentive. Digital Trends Software 4 th May

8 You can enable or disable the add-on at any time in Internet Explorer. Please select Extras from the menu (or ) and choose Manage Add-ons. Digital Trends software should continuously stay enabled for your membership to this study to stay active. If the status of the add-on is Disabled, please select Digital Trends software and choose Enable at the end of the add-on management window: In all versions of Internet Explorer you should make sure that Third-Party Browser Extensions are enabled. The settings are located in the Internet Options menu. You can check this by opening the Extras or Menu, then opening the item Internet Options and selecting the tab Advanced. In the section Browsing, please check the Enable third-party browser extensions box. Once this is done, the changes will not take effect until you restart Internet Explorer. Digital Trends Software 4 th May

9 The user selection for Digital Trends Software For privacy reasons we only want to analyse the internet usage of members of the Digital Trends ProgrammeError! Reference source not found., not other users of the computer on which the software is installed. Therefore, you have the option each time you start the browser to indicate whether you are a member of the the Digital Trends ProgreammeError! Reference source not found., or someone else using the computer. If the latter, choose Guest from the user dialog and click OK. In order to switch users, you can open the user dialog at any time by clicking on the icon in the Windows task bar, next to the clock. Please note that you may have to click on first to show hidden icons. Digital Trends Software 4 th May

10 View Digital Trends Software Version Information Via the Digital Trends programme group in the Start menu of Windows you can open a dialog with information about the add-on. Windows Vista and 7: Select All Programs and open the folder Digital Trends SOFTWARE.In this folder you will find the item About Digital Trends software. Clicking on it opens a window with information that could assist you if you are in need of helpdesk support: Windows 8 / 8.1: Wipe from the right edge of the screen to open the Charms Bar. Click on Start to get to the Modern UI and click on the Digital Trends app-icon to open the About dialog: Digital Trends Software 4 th May

11 Uninstall Digital Trends Software (Windows XP, Vista, 7) You can uninstall the Digital Trends software at any moment. Please note that by doing this you will end your participation in the Error! Reference source not found. study. Please choose from the Windows Start menu, either All Programs, Digital Trends software, Remove Digital Trends software or Control Panel and then with Windows XP Software or with Windows Vista and Windows 7 Programs. The start menu entry: If you choose to uninstall the software via the Control Panel and you are using Windows XP, please click Remove. If you are using Windows Vista or Windows 7, double-click directly on the Digital Trends software or use the right mouse button and choose Uninstall : The Programs and Features control panel: Confirm the security request ( Are you sure? ) by clicking Yes. The software will then uninstall automatically. You will get the message that the software has successfully been uninstalled at the end of the process. Click "Finish": Digital Trends Software 4 th May

12 Uninstall Digital Trends Software (Windows 8 / 8.1) You can uninstall the Digital Trends software at any time. Please note that by doing this you will end your participation in the Error! Reference source not found. study. Wipe from the right edge of the screen to display the Charms Bar. Click on the gear symbol to get to the Setting menu. In the Settings menu, click on Control Panel. In the Control Panel, under Programs, click on Uninstall a program : In the list of installed programs, click on Digital Trends software, then above on Uninstall : Digital Trends Software 4 th May

13 Confirm the security request ( Are you sure? ) by clicking Yes. The software will then uninstall automatically. You will get the message that the software has successfully been uninstalled at the end of the process. Click Finish. Disclaimer All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. Google and Chrome are registered trademarks of Google Inc. in the United States and other countries. Microsoft, Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries. Mozilla and Firefox are registered trademarks of the Mozilla Foundation in the United States and other countries. Digital Trends Software 4 th May