VDA QMC as well as the designer of this data file do not take over any responsibility for correctness of calculations and proposed classifications.

Transcription

1 VDA QMC disclaimer: VDA QMC provide you as a participant of a seminar, free of charge, with the following excel data file for use of assessment and reporting of VDA 6.3 potential analysis. The use of this excel based reporting is at users risk only. VDA QMC as well as the designer of this data file do not take over any responsibility for correctness of calculations and proposed classifications. The whole data file is not secured or blocked in any areas. All boxes can changed resp. deleted. The user of this data file has no claim for any support as well as updates from VDA QMC or the designers. User shall use the entry boxes only, to ensure that the formulas of the assessment tool will not be damaged. This will be exemplified during the training in detail. Users have no claim for support as well as updates by VDA QMC and/or the designers of this tool. Copyright: The datafile is copyright of VDA QMC. Every use or hand over to third parties which violate the copyright of VDA QMC is illegal and incure a penalty as long as there is no acceptance by VDA QMC. This in particular is relevant for any copies, translations, micro films, saving and handling in electronic systems. VDA QMC January 2013 Seite 1 von 22

2 Data input to create report Contract: Date: 11/15/2015 Reason for contract: Boxes in blue are entry boxes! Contract issued by (name, dep.): Auditor: Lead auditor: Department: Department: Suppl.-No.: Function: Name / Auditee DUNS-No.: Top management: K.L.Kim K.L.Kim Supplier/Organization: ACTronics Co., Ltd Production management: Y.W.Ki Y.W.Ki Street: 4F,92,Hogupo-ro Quality management: M.S.Back M.S.Back Production site (location): Namdong-gu, Incheon,Korea Customer support: B.I.Kang B.I.Kang Authorisied person of Y.O.Lee organization: Design/Development: C.W.Lee C.W.Lee Production site (postal code): Phone: Fax: Names of the auditees will be shown in sheet "explanation" Last audit results / certificates Certificate- / Audit base No.: Issue-Date: Conducted by: Result: Product group : First: Second: Third: Fourth: Prod. Titel (acc. catalog): Seite 2 von 22

3 Process steps: Process steps: one Number of process steps per product group Number of process steps: 1 Please entry the results of the last audit in this boxes Title: E1 - E10 Process step-no.: last audit: result Assessment element Process elements 1 one EU1 P2 (E PM ) 2 two EU2 P3 (E PP ) 3 three EU3 P4 (E PR ) 4 four EU4 P5 (E LM ) 5 five EU5 P6 (E PG ) 6 six EU6 P7 (E K ) 7 seven EU7 8 eight 9 nine PV EG 10 ten ZI KO RI Allocation of process steps to prduct group by using "X" in the boxes: Distribution at audited organization: Company (short version): Distrubution 1 company: Distrubution 2 company: Distrubution 3 company: Distribution internally: Department Name 1.: 2.: 3.: 4.: 5.: Generic baseline Product group 1 Product group 2 Product group 3 Product group 4 Overall achievement Seite 3 von 22

4 No. P2 *Stars Type 100% Process audit Result VDA 6.3 aire process audit Location: Namdong-gu, Incheon,Korea Project management 2.1 Is the project organisation (project management) established and are tasks & no weakness identified 10 authorities specified for the team leader and team members? 2.2 x Are the resources required for the project development planned and available and no weakness identified 10 are all changes displayed? 2.3 Is there a project plan and has this been agreed with the customer? 10 no weakness identified 2.4 Is change management in the project ensured by the project organisation? 10 no weakness identified 2.5 x Are the responsible personnel within the organisation and in the customer's no weakness identified 10 company involved in the change control system? 2.6 Is there a QM plan for the project? Is this implemented and monitored regularly for no weakness identified 10 compliance? 2.7 x Is there an established escalation process and is this implemented effectively? 10 no weakness identified P3 100% 100% Planning of the product- and process development 3.1 Are the product and process-specific requirements laid down? Product 10 no weakness identified 3.2 x Has manufacturing feasibility been assessed in a cross-functional manner, based on the requirements which have been determined for product & process? Product 10 no weakness identified 3.3 Are there plans for the product and process development? Product 10 no weakness identified 3.4 Have the necessary resources been taken into account for the product and process development? Generally Product Process Contract-No: #VALUE! You have to answer at least 5 questions.7 out of 7 questions answered. You have to answer at least 4 questions.5 out of 5 questions answered. You have to answer at least 4 questions.5 out of 5 questions answered. Seite 4 von 21

5 No. Type Product 10 no weakness identified 3.5 Is QM planning arranged for sourcing bought-in products and services? Product 10 no weakness identified Product You have to answer at least 5 questions.7 out of 7 P4 Carrying out the product- and process development questions answered. Process You have to answer at least 7 questions.9 out of 9 questions answered. 4.1 Have the Product FMEA / Process FMEA been drawn up? Are they up-dated as the project progresses and are corrective actions laid down? Product 8 entry text Process 8 entry text 4.2 Are the stipulations arising from the plans for product and process development put into effect? Product 8 entry text Process 8 entry text 4.3 Are the personnel resources in place and qualified? Product 10 no weakness identified 4.4 Is the infrastructure in place and appropriate? Product 10 no weakness identified 4.5 x Based on the requirements, are the necessary evidence and releases available for the various phases? Product 8 entry text Process 8 entry text 4.6 Are the productions control plans used for the various phases and are production, test and inspection documents derived from them? 4.7 Has a pre-production run been carried out under serial production conditions to obtain production approval / release? 4.8 Are the planning activities associated with sourcing outside products and services implemented effectively? Product 10 no weakness identified 91% 93% Seite 5 von 21

6 No. Type 4.9 Is the transfer of the project to production controlled in order to secure the product launch? Product 10 no weakness identified You have to answer at least 5 questions.7 out of 7 P5 Supplier management questions answered. 100% 5.1 x Are only approved/released and quality-capable suppliers selected? 10 no weakness identified 5.2 Are the customer's requirements taken into account in the supply chain? 10 no weakness identified 5.3 Have target agreements for delivery performance been agreed with suppliers and no weakness identified 10 put into operation? 5.4 x Are the necessary approvals/releases available for the out-sourced products and no weakness identified 10 services? 5.5 x Is the quality of the out-sourced products and services ensured? 10 no weakness identified 5.6 Are incoming goods stored appropriately? 10 no weakness identified 5.7 Are personnel qualified for the various tasks and are responsibilities defined? 10 no weakness identified Please define the number of process steps in the Entry PS1: 98% (26/26), Process analysis / screen (D36). P6 Production For each process step you have to answer at least 17 98% 6.1 What goes into the process? (process input) x Has the project been transferred from development to serial production? PS1 one 8 entry text Are the necessary quantities / production batch sizes of incoming materials available at the right time and at the right place (stores; work-station)? Are incoming materials stored appropriately and are transport facilities / packing arrangements suitable for the special characteristics of the incoming materials? Are the necessary identifications / records / approvals available and allocated appropriately to the incoming materials? Are changes to the product or process in the course of serial production tracked and documented? 6.2 Work content / Process sequence (Are all production processes controlled) Generally Generally Seite 6 von 21

7 No. Type x Are all the relevant details listed in the production and test/inspection documents, based on the production control plan? Are production operations checked / approved and are setting data logged? x Can the customer's specific product requirements be satisfied with the production facilities used? x Are significant characteristics controlled in production? Are scrap, rework and setting parts kept separate and identified? Is the flow of materials and parts secured against mixing / wrong items? 6.3 Process support/ Personell resources Are operators given responsibility and authority to monitor the quality of product and process? PS1 one 8 entry text x Are the operators able to carry out their allotted tasks and are their qualifications kept up-to-date? Is there a personnel employment plan? 6.4 Material resources How are the maintenance and overhaul of production facilities / tools controlled? x Can the quality requirements be monitored effectively with the test, inspection and measurement facilities employed? Are the work-stations and test/inspection areas suitable for requirements? Are tools, equipment and test/inspection facilities stored correctly? 6.5 Process effectiveness (integrate effectiveness, efficiency, elimination of waste) Seite 7 von 21

8 No. Type Are target requirements set for product and process? Are quality and process data logged in such a way that they can be assessed? x In the case of deviations from product and process requirements, are the causes analysed and the corrective actions checked for effectiveness? x Are processes and products audited regularly? 6.6 What should the process produce? (process result / output) x Are the customer's requirements met in terms of product and process? Are quantities / production batch sizes aligned with requirements and are they forwarded to the next process stage in a targeted manner? Are products / components stored in an appropriate manner and are transport facilities / packing arrangements suitable for the special characteristics of the products / components? Are the necessary records / releases carried out and stored appropriately? You have to answer at least 4 questions.6 out of 6 P7 Customer support / Customer satisfaction / Service questions answered. 100% 7.1 x Are the customer's requirements satisfied regarding QM system, product (on no weakness identified 10 delivery) and process? 7.2 Is customer support ensured? 10 no weakness identified 7.3 x Is the supply of parts ensured? 10 no weakness identified 7.4 If there are deviations from quality requirements, are failure analyses carried out no weakness identified 10 and corrective actions implemented effectively? 7.5 Is there a process which ensures that analysis of defective parts is carried out? 10 no weakness identified 7.6 Are personnel qualified for the various tasks and are responsibilities defined? 10 no weakness identified Generally Seite 8 von 21

9 A VDA Development P2 Project management Achievement levels [%] Generic baseline G2 G3 G1 G * * * PV ZI KO RI E PM 100% P3 Planning the product and process developement Product Process * * E E PdP 100% E PzP 100% E 100% PdP + E PzP PP EPP [%] = P4 Carrying out the prduct and process development Product Process * * E PdR + E PzR n.b. n.b E PdR 91% E PzR 93% E PR 92% EPR [%] = B Serial production.5.1* *.5.5* P5 Supplier management E LM 100% P6 Process analysis production VDA 6.3 Process Audit: Assessment Matrix without product group calculation 5 Process effectiveness Process step achievement 1 Process input 2 Work content / Process sequence 3 Process support 4 Material Ressources 6 Process result / output 7 Transport and part handling level level 6.1.1* * * 6.2.4* * * * 6.5.4* 6.6.1* G1 G2 G3 G4 Process step 1: one E 1 PV ZI KO RI X % Process step 2: two E 2 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 3: three E 3 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 4: four E 4 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 5: five E 5 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 6: six E 6 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 7: seven E 7 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 8: eight E 8 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 9: nine E 9 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Process step 10: ten E 10 n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0 n.b. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.b. n.b. n.b. n.b. Contract: Generic baseline Assessment of sub-elements in the process analysis (mean value stages 1 - n) E PG 98% Transport and part handling: E u1 96% E u2 100% E u3 93% E u4 100% E u5 100% E u6 100% E u7 100%.7.1* * P7 Assessment of sub-elements in the process analysis (mean value stages 1 - n) E K 100% Achievement level against generic baseline: PV ZI KO RI 98% 99% 100% 97% E PM + E PP + E PR E D [%] = 3 E LM + E PG + E K E P [%] = 3 Note: Entry "n.b." = question not assessed. Per assessed element 2/3 of all questions must be assessed. Achievement level: Classified: Overall achievement level EG: Classified: E D [%] 97% E P [%] 99% A A E PM +E PP +E PR +E LM +E PG +E K E G [%] = 6 98% Classification results (A,B,C) must be reviewed by the auditor bearing in mind the downgrading rules! A Seite 9 von 22

10 Audited Organisation (Supplier): ACTronics Co., Ltd Location: 4F,92,Hogupo-ro Namdong-gu, Process / Product Overall process P2 to P7 Product group VDA 6.3 Auditreport Assessment of Quality Capabilty Assessmentindex E G 98% E PN 98% E PN 98% E PN 98% E PN 98% Reason for contract: Achieved Classified Findings / Requirements: A A A A A Supl.-No: Contract issued by: Date: 11/15/2015 Contract- No.: grading scale: A = % quality-capable; B >= 80-90% conditionally quality-capable; C = 0 - < 80% not quality-capable. Report contain additional assessment question regarding VDA 6.3 questionaire? O Yes O No Audit history / Certificates Audit base Date Carried out Result Distribution: Participants: 1. Timings for improvement plan: --- for actions see "improvement plan" and/or "immediate actions" Auditor: Yonjae.Lee Leadauditor: Forwarding to third parties accepted: O Yes O No Signed for organization: Y.O.Lee Seite 10 von 22

11 Overview of results Min. requirement per assessment element Assessment after process analysis Contract: (mean value process steps E1-n) and generic baseline Target Target Min. requirement per assessment element Assessment element/ Process steps Project management Planning Product / Process Carrying out Product / Process Supplier Management Process analysis Customer satisfaction one two three four five six seven eight nine level achieved level achieved Assessment [%] [%] elements P2 100 Process input EU1 96 P3 100 Process sequence EU2 100 P4 92 Personnel resources EU3 93 P5 100 Material resources EU4 100 P6 98 Process effectiveness level EU5 100 P7 100 Process result EU6 100 E1 98 Transport/Partshandling/ Storage EU7 100 E2 n.b. Generic baseline E3 n.b. Process responsibilty PV 98 E4 n.b. Target orientation ZI 99 E5 n.b. Communication KO 100 E6 n.b. Risk orientation RI 97 E7 n.b. Overall compliance EG 98 E8 n.b. E9 n.b. Current audit 100 ten E10 n.b. Previouse audit Seite 11 von 22

12 Explanations Contract: The improvement program will be presented at the day of visit during the closing meeting and handed over as a pre-copy of the report. The audited organization is required to create effective actions to close the identified weaknesses and put them into operational practice. We point out that in this audit the processes are only verified by conducted sample inspections. It is the responsibility of the audited organization (departements) to further investigate and create and spread actions for similiar issues. Participants: Organization: K.L.Kim B.I.Kang Auditor: Y.W.Ki C.W.Lee Auditor: M.S.Back Seite 12 von 22

13 Qualification Time Schedule Duns-No: Supl. -No: Order/contract: VA Time schedule (supplier) Activities Date Improvement program received 11/15/2015 I. Concretion and timing of the improvement program (14 days ) II. Realization of the improvement program incl. confirmation and timing of self assessment ( 12 weeks ) III. Self-assessment according to VDA 6.3 ( 10 weeks ) (classification "B" or "C" only ) Notice 11/29/2015 2/27/2016 5/7/2016 Measures have to be implemented immediately. Large improvement programs can be subdivided into several realization/ implementation phases. Self-assessment: In order to allow us to evaluate the self-assessment we ask for information about the audit days (man days) and the qualification of the used auditors. We assume that the required audit time is at least equivalent in audit days to a certification audit. After receipt and review of the documents - if the result is classified as "A" - we will agree on a new audit date. If the result is classified as "B" we will ask you for realistic timing to achieve an "A" classification. We expect you then to send the audit report of the internal follow-up audit ontime, without further notification from us. Supplier Mgmt.: Y.O.Lee Auditor: Seite 13 von 22

14 Improvement program / Action plan (incl. containment actions) Supplier: ACTronics Co., Ltd Order/Contract: VA Location: Namdong-gu, Incheon,Korea Date: 23/09/16 to be completed by auditor to be completed by organization Points Root Cause(s) Containment Action (x) Corrective Action(s) Timing Reference Responsibility Effectiveness P2 Project management 2.1 no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified 10 P3 Planning of the product- and process development 3.1 Product no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified 10 P4 Carrying out the product- and process development 4.1 Product entry text 8 PFMEA has been controlled, but recent nonconforming is not reflected PFMEA update ~ Y.W.Ki 4.1 Process entry text 8 PFMEA has been controlled, but recent nonconforming is not reflected PFMEA update ~ Y.W.Ki 4.2 Product entry text 8 Poor performance compare to reliabilty test plan reliability test on going ~ Y.W.Ki 4.2 Process entry text 8 Poor performance compare to reliabilty test plan reliability test on going ~ Y.W.Ki 4.3 Product no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified Product entry text 8 PFMEA has been controlled, but recent nonconforming is not reflected PFMEA update ~ Y.W.Ki 4.5 Process entry text 8 PFMEA has been controlled, but recent nonconforming is not reflected PFMEA update ~ Y.W.Ki 4.6 Process no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified Product no weakness identified Process no weakness identified 10 P5 Supplier management 5.1 no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified 10 P6 Process analysis / Production PS1 entry text 8 Incomplete work standard and process for job transfer making transfer report ~ Y.W.Ki PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b. Seite 14 von 21

15 Improvement program / Action plan (incl. containment actions) Supplier: ACTronics Co., Ltd Order/Contract: VA Location: Namdong-gu, Incheon,Korea Date: 23/09/16 to be completed by auditor to be completed by organization Points Root Cause(s) Containment Action (x) Corrective Action(s) Timing Reference Responsibility Effectiveness PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b. Seite 15 von 21

16 Improvement program / Action plan (incl. containment actions) Supplier: ACTronics Co., Ltd Order/Contract: VA Location: Namdong-gu, Incheon,Korea Date: 23/09/16 to be completed by auditor to be completed by organization Points Root Cause(s) Containment Action (x) Corrective Action(s) Timing Reference Responsibility Effectiveness PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 entry text 8 poor performance compare to "3정 5행 " control sheet plan "3정 5행 " improvement ~ Y.W.Ki PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b. Seite 16 von 21

17 Improvement program / Action plan (incl. containment actions) Supplier: ACTronics Co., Ltd Order/Contract: VA Location: Namdong-gu, Incheon,Korea Date: 23/09/16 to be completed by auditor to be completed by organization Points Root Cause(s) Containment Action (x) Corrective Action(s) Timing Reference Responsibility Effectiveness PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b. Seite 17 von 21

18 Improvement program / Action plan (incl. containment actions) Supplier: ACTronics Co., Ltd Order/Contract: VA Location: Namdong-gu, Incheon,Korea Date: 23/09/16 to be completed by auditor to be completed by organization Points Root Cause(s) Containment Action (x) Corrective Action(s) Timing Reference Responsibility Effectiveness PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b. Seite 18 von 21

19 Improvement program / Action plan (incl. containment actions) Supplier: ACTronics Co., Ltd Order/Contract: VA Location: Namdong-gu, Incheon,Korea Date: 23/09/16 to be completed by auditor to be completed by organization Points Root Cause(s) Containment Action (x) Corrective Action(s) Timing Reference Responsibility Effectiveness PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b PS1 no weakness identified PS2 entry text n.b PS3 entry text n.b PS4 entry text n.b PS5 entry text n.b PS6 entry text n.b PS7 entry text n.b PS8 entry text n.b PS9 entry text n.b PS10 entry text n.b. P7 Customer support / Customer satisfaction / Service 7.1 no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified no weakness identified 10 Seite 19 von 21

20 I,