ENGEN THE OIL COMPANY OF CHOICE IN SUB-SAHARAN AFRICA AND THE INDIAN OCEAN ISLANDS

Transcription

1 ENGEN THE OIL COMPANY OF CHOICE IN SUB-SAHARAN AFRICA AND THE INDIAN OCEAN ISLANDS

2 CONTENTS AN AFRICAN ENERGY COMPANY GLOBAL BACKING ENGEN TODAY SUPERIOR QUALITY EXCEPTIONAL SERVICE EXTENSIVE CHOICE UNIQUE CONVENIENCE A SUSTAINABLE FUTURE SOCIAL INVESTMENT ENGEN S PEOPLE CORE VALUES ENGEN AT A GLANCE OWNERSHIP STRUCTURE

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5 AN AFRICAN ENERGY COMPANY With headquarters in Cape Town, South Africa, Engen has a presence in over 20 countries in sub-saharan Africa and the Indian Ocean Islands. As one of the region s leading marketers of petroleumbased products and convenience services, Engen delivers on its commitments in line with its values, while keeping a firm eye on its social, environmental and economic responsibilities and opportunities. We embrace an ethical business culture that adds value in a balanced manner by building mutually beneficial relationships with all of our stakeholders. In this regard Engen is excelling in charting new courses and delivering sustainable performance for our shareholders, our employees, our affiliates and the host communities in which we operate. WE EMBRACE AN ETHICAL BUSINESS CULTURE 60 2

6 GLOBAL BACKING Engen has a proud history, having been part of the African landscape since 1881, evolving over the years to become a major player across sub-saharan Africa and the Indian Ocean Islands. Today, Engen is 80% owned by PETRONAS (Petroliam Nasional Berhad), Malaysia s national oil company. Since its formation in the early 1970s, PETRONAS has grown to be included on the Fortune 500 list of the world s biggest corporations. Through this association, Engen has global support in all areas of our business, coupled with the freedom to pursue our vision of being the oil company of choice in sub-saharan Africa and the Indian Ocean Islands The remaining 20% stake in the company is owned by empowerment firm Pembani and contributes to our Broad-Based Black Economic Empowerment imperatives of equity, management, employment, procurement and enterprise development. Our shareholders provide support on research, innovation, development and global best practices, giving us international know-how that can be applied locally, which is a key contributor to our on-going success and growth.

7 ENGEN S VISION IS TO BE THE OIL COMPANY OF CHOICE IN SUB-SAHARAN AFRICA AND THE INDIAN OCEAN ISLANDS 4

8 ENGEN TODAY Engen enjoys a presence in over 20 African countries in sub-saharan Africa and the Indian Ocean Islands and maintains market leadership in its country of origin, South Africa. We also export our products to over 30 other territories. We operate a refinery in Durban, South Africa, which has a nameplate capacity of 135,000 barrels per day, as well as an advanced Lubricant Oil Blending Plant, that produces 40 tons of product per hour, totalling 320,000 litres per day on a single shift. Engen has an extensive distribution infrastructure across the region, including depots, terminals, lubricants warehouses, chemical distribution centres, aviation facilities and a bitumen plant. In addition, the company holds part ownership of 40,000 and 17,000 metric tonne product tankers. Key imports are also secured to supplement demand across our whole network. We also operate an extensive transport fleet of bulk fuel vehicles and have begun a procurement process to secure more environmentally friendly trucks as we expand our road haul capacity. ENGEN HAS AN EXTENSIVE DISTRIBUTION INFRASTRUCTURE ACROSS THE REGION

9 DOWNSTREAM VALUE CHAIN CRUDE REFINERY EXPORTS LPG FUEL/OIL SUPPLY, TRADING & OPTIMISATION IMPORTS OTHER SUPPLIERS AFRICAN MARKET RETAIL LUBRICANTS COMMERCIAL CHEMICALS 6

10 SUPERIOR QUALITY Our long term success depends on the quality of our products and services and in this we strive to meet the highest international standards. In order to offer the very best to our customers, we are committed to being at the forefront of our industry and benchmark ourselves against the very best. We have access to advanced laboratories for cutting-edge product technology and innovation, while our manufacturing and storage facilities are accredited by the ISO 9001 Quality Management System, ensuring we consistently deliver the high quality our customers have come to expect. ACCESS TO ADVANCED LABORATORIES FOR CUTTING- EDGE PRODUCT TECHNOLOGY

11 EXCEPTIONAL SERVICE In everything we do, we always consider our customers needs first. This is why the staff at our service stations receive extensive service excellence training, while our Customer Service Centre is dedicated to anticipating customers demands, and planning the manufacturing and delivery of approximately 450 products. As well as being fully committed to delivering top-notch service, being the oil company of choice in sub- Saharan Africa and the Indian Ocean Islands means we continually evolve so that we meet the everchanging needs of the people we serve. All our relationships are nurtured with integrity and transparency. WE ALWAYS CONSIDER OUR CUSTOMERS NEEDS FIRST 60 8

12 EXTENSIVE CHOICE Our product range includes advanced fuels, lubricants and chemicals for the automotive, industrial, aviation, mining, agricultural, marine, pharmaceutical and coatings industries, as well as bitumens and polymers. Access to the world s top laboratories means every product we carry is born from advanced technology and the effective implementation, maintenance and continual improvement of business processes. Our operational excellence means we consistently meet the requirements of our customers in a competitive and cost-effective way. WE CONSISTENTLY MEET THE REQUIREMENTS OF OUR CUSTOMERS

13 UNIQUE CONVENIENCE In addition to providing fuel and lubricants on our service station forecourts, we also operate a highly successful convenience store network called Engen QuickShop, which offers a wide range of products and services, including groceries, confectionery, magazines and other household goods. At selected sites we partner with leading fast food brands to bring customers an alluring array of tasty treats. Our retail network currently spans approximately 1, 500 branded service stations across sub-saharan Africa and the Indian Ocean Islands, and is growing all the time. OUR RETAIL NETWORK CURRENTLY SPANS APPROXIMATELY 1500 BRANDED SERVICE STATIONS 60 10

14 A SUSTAINABLE FUTURE I environmental and social considerations n line with our commitment to continuous growth, we seek to balance and integrate economic, into our business decisions. This encompasses strong HSE management and performance, the continuous development of our employees, and making an enduring contribution to society. Engen is firmly focused on ensuring that our business practices are sustainable and responsible, that we adhere to the principles of good governance, and that we make every effort to improve the lives of the communities in which we operate. We are committed to delivering energy safely and reliably, and ensuring no harm to people, both in our workplace and in the communities that surround us. WE ARE COMMITTED TO DELIVERING ENERGY SAFELY Our Refinery and Lubricating Oil Blending Plant in South Africa are both accredited by the ISO Environmental Management System.

15 SOCIAL INVESTMENT Corporate Social Investment is at the heart of our business strategy. We strive to act as social leaders and effective agents of positive change. Our inclusive multistakeholder approach aims to change people s lives for the better via carefully crafted investments, which benefit both business and society. All of our CSI projects fall within our three defined focus areas of education, safety and the environment. Engen is also a longstanding active supporter of sport and sports development, and is proud to contribute to the development of tomorrow s stars through our numerous sports initiatives. Sports in which we invest include football, cycling, motorsport and athletics. OUR CSI PROJECTS FALL WITHIN OUR THREE DEFINED FOCUS AREAS OF EDUCATION, SAFETY AND THE ENVIRONMENT 60 12

16 ENGEN S PEOPLE O ur people are our most valued assets. It is their passion and energy that has led us to success. We strive to provide a stimulating, challenging and rewarding environment where professional and personal development opportunities are top-of-mind. Having built up a solid reputation as an employer of choice, our joy is in seeing our employees fully realise their potential. OUR MOST VALUED ASSETS

17 CORE VALUES Every one of our employees commits to our core values of Integrity, Ownership, Teamwork, Empowered and Performance. These are our standards of excellence we strive to achieve as a responsible company and good corporate citizen in every country in which we operate. And they are nonnegotiable! OUR STANDARDS OF EXCELLENCE 60 14

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19 From multi-million dollar commercial endeavours, to providing fresh bread at our service stations, everything we do is with the goal of providing quality petroleum products and convenience to our customers. We are constantly striving to bring the Engen promises of service, quality and support to the citizens of Africa. Which is why, for many years now, we ve been saying: WITH US, YOU ARE ER ONE

20 ENGEN AT A GLANCE KEY FACTS AND FIGURES Presence in over 20 countries Products exported to over 30 more countries, mostly in Africa and the Indian Ocean Islands Refinery (based in Durban, SA) has a nameplate capacity of 135,000 barrels per day Lubricating Oils Blending Plant (in Durban, SA), produces 40 tons of product per hour, totalling 320,000 litres per day on a single shift Approximately 1,500 service stations across sub-saharan Africa and the Indian Ocean Islands Convenience stores at approximately 600 Engen service stations Extensive storage and distribution infrastructure, including: - Depots - Terminals - Lubricants Warehouses - A Bitumen Plant - Aviation facilities at leading airports Transport fleet consists of approximately 180 bulk fuel tankers Part-ownership of 40,000 and 17,000 metric tonne product tankers

21 PRODUCT RANGE: Automotive fuels and lubricants Industrial fuels and lubricants Aviation fuels and lubricants Marine fuels and lubricants Hydrocarbon solvents Polymers Bitumens 18

22 OWNERSHIP STRUCTURE Engen Limited is owned by Petroliam Nasional Berhad (PETRONAS),Malaysia s national oil company, which holds 80% of the equity through Petronas International Corporation Ltd (PICL). Pembani, a black-controlled South African company focusing exclusively on the broader energy sector, holds the remaining 20% through Afric Energy Resources (Pty) Ltd. Pembani owns 55% of the share capital of Afric Oil (Pty) Ltd through its wholly-owned subsidiary Afric Energy Resources (Pty) Ltd. Engen Holdings (Pty) Limited owns the remaining 45% of Afric Oil (Pty) Ltd. Engen Limited holds 100% in Engen Holdings (Pty) Limited, which in turn holds 100% in Engen International Holdings Limited (an off-shore company based in Mauritius). The latter company holds all the shares in Engen s affiliates across sub-saharan Africa. Enpet Insurance Limited, domiciled on the Isle of Man, and Enpet Africa Insurance Limited (a company incorporated in South Africa), are both 100% subsidiary companies through which Engen s insurance programmes are placed and managed. Engen Petroleum Ltd owns 50% of the shares in Petrochemical Shipping Limited. Unicorn holds the remainder. CONTACT ENGEN PETROLEUM LTD ENGEN COURT THIBAULT SQUARE PO BOX 35 CAPE TOWN 8001 TEL: FAX: CALL@ENGENOIL.COM WEBSITE: ETHICS LINE: (RSA) (INT)

23 ENGEN OFFICES IN AFRICA BOTSWANA BURUNDI DRC GABON GHANA KENYA LESOTHO MALAWI MAURITIUS MOZAMBIQUE NAMIBIA RÉUNION RWANDA SOUTH AFRICA SWAZILAND TANZANIA ZIMBABWE ZAMBIA 60 20